Valcom V-1015A Service Manual

TECHNICAL ASSISTANCE

When trouble is reported, verify there are no broken connections to the unit.
Assistance in troubleshooting is available from the factory. When calling, you
should have a VOM and a lineman's test set available and be calling from the job
site. Call [phone] and ask for Technical Support, or call [phone]
for Valcom 24-hour Automated Support or visit our website at
http://www.valcom.com.

Valcom equipment is not field repairable. Valcom, Inc. maintains service facilities
in Roanoke, VA. Should repairs be necessary, attach a tag to the unit clearly
stating your company name, address, phone number, contact person, and the
nature of the problem. Send the unit to:

Valcom, Inc.

Repair and Return Dept.

5614 Hollins Road

Roanoke, VA 24019-5056

INSTALLATION INSTRUCTIONS FOR

AMPLIFIED PENDANT SPEAKERS

Valcom, Inc. warrants its products to be free from defects in materials and w orkmanship under

VALCOM LIMITED WARRANTY

conditions of normal use and service for a period of one year from the date of shipment. The
obligation under this warranty shall be limited to the replacement, repair or refund of any such
defective device within the warranty period, provided that:

1. inspection by Valcom, Inc. indicates the validity of the claim,

2. the defect is not the result of damage, misuse, or negligence after the original
shipment,

3. the product has not been altered in any w ay or repaired by others and that

4. freight charges for the return of products to Valcom are prepaid,

5. all units 'out of warranty' are subject t o a service charge. The service charge will
cover minor repairs (Major repairs will be subject to additional charges for parts

This warranty is i n lieu of and excludes all other warranties, expressed o r implied, and
in no event shall Valcom, Inc. be liable for any anticipated profits, consequential
damages, loss of time or other losses incurred by the buyer in connection with the
purchase, operation, or use of the product

This warranty specifically excludes damage incurred in shipment. In the event a product is
received in damaged condition, the carrier should be notified immediately. Claims for such
damage should be filed with the carrier involved in accordance with the F.O.B. point.

factory sealed units are unopened (A service charge plus parts and labor will
be applied to units defaced or physically damaged),

and labor).

.

Headquarters: In Canada:

Valcom, Inc. CMX Corporation

1111 Industry Avenue 35 Van Kirk Drive #11 and 12

Roanoke, VA 24013 Brampton, Ontario L7A1A5

Phone: [phone] Phone: [phone]

FAX: [phone] FAX: [phone]

MODEL NO. V-1015A

Issue 3 947016

VALCOM ONE-WAY AMPLIFIED PENDANT SPEAKERS

Valcom Pendant Speaker, V-1015A (five watt), is self-amplified and provides
voice paging as well as background music. This speaker has an externally
accessible volume control that can be adjusted by a screwdriver thro ugh the hole
in the grille. It is weather-resistant and available in white, black, gray and custom
colors.

Model V-1015A-W White
Model V-1015A-BK Black
Model V-1015A-GY Gray

CONNECTIONS

Note: The cable is for electrical connections only. Under no circumstances

should the speaker be suspended from this cable.

Page
Out

Valcom Page

Adapter

Tip/A
Ring/B

-24VDC
GND

One-Way
Amplified
Speaker

DIMENSIONS/WEIGHT

• 5.8”Dia x 10”H (14.73cm Dia. x 25.4cm H)

• 3.2 lbs. (1.45kg)

The V-1015A requires -24VDC, 300 mA (6 Power Units).
The V-1015A is FCC Part 68 Registered under
BAFUSA-69358-KX-N.

Note: To expand a 25/70/100 volt system, add a V-

1095 in line before connecting this speaker or
damage to both the amplifier and speaker may
occur.

INSTALLATION

The V-1015A Pendant Speaker is designed to be
suspended from a ceiling using the enclosed chain. The
chain is not attached to the ring at the top of the speaker to
prevent damage to the speaker's finish during shipping. To
install the chain, open the link on the end of the chain and
loop the link through the ring loca ted on the top of t he
speaker and close the link. Make sure the chain is securely
fastened to the ceiling.

NOTE: An additional 6 ft. length of cha in is a v ailable.
Order Part Number V-1093-BK.

The area covered by a pendant speaker is determined by
the suspended height of the speaker.

Suspended Height
Spacing
Approximate Coverage

8 10121620

16 20 25 30 35

250 350 500 800 1000

Attach chain here.

FIGURE 1

Valcom -24VDC

FIGURE 2

Power Supply

Recommended Quantity of Speakers per Specific Power Run

Speakers per

Power Run

V-1015A 24 AWG 22 AWG

2 250 400
1 500 800
0 1000 1600

Wire Run Length (Ft.)

TROUBLESHOOTING CHART

SYMPTOM ACTION

No audio from
speaker.

Low volume from
speaker.

Loud squeal
(feedback).

1. Verify volume control is turned up (clockwise).

2. Using a lineman's test set, check for proper audio
level on Tip and Ring leads and if necessary at the
source.

1. Verify volume control is turned up.

2. Check voltage at the speaker when in use, (-18 to

-24VDC required).

3. Using a lineman's test set, check for proper audio
level on Tip and Ring leads. It is possible that some
low level audio will be heard with only one side of
Tip and Ring connected.

1. Decrease volume of speaker (counter-clockwise).

2. Increase the distance between telephone and speaker.

3. Install confidencer on the telephone in severe

problem areas.