TECHNICAL ASSISTANCE
When trouble is reported, verify there are no broken connections to the unit.
Assistance in troubleshooting is available from the factory. When calling, you
should have a VOM and a lineman's test set available and be calling from the job site.
Call (540) 563-2000 and ask for Technical Support, or call (540) 767-1555 for Valcom
24-hour Faxback System or visit our website at http://www.valcom.com.
Valcom equipment is not field repairable. Valcom, Inc. maintains service facilities in
Roanoke, VA. Should repairs be necessary, attach a tag to the unit clearly stating
your company name, address, phone number, contact person, and the nature of the
problem. Send the unit to: Valcom, Inc.
Repair and Return Dept.
5614 Hollins Road
Roanoke, VA 24019-5056
VALCOM LIMITED WARRANTY
Valcom, Inc. warrants its products to be free from defects in materials and workmanship under
conditions of normal use and service for a period of one year from the date of shipment. The
obligation under this warranty shall be limited to the replacement, repair or refund of any such
defective device within the warranty period, provided that:
1. Inspection by Valcom, Inc. indicates the validity of the claim,
2. the defect is not the result of damage, misuse, or negligence after the original shipment,
3. the product has not been altered in any way or repaired by others and that factory sealed
units are unopened (A service charge plus parts and labor will be applied to units defaced or
physically damaged),
4. freight charges for the return of products to Valcom are prepaid,
5. all units 'out of warranty' are subject to a service charge. The service charge will cover minor
repairs (Major repairs will be subject to additional charges for parts and labor).
This warranty is in lieu of and excludes all other warranties, expressed or implied, and in
no event shall Valcom, Inc. be liable for any anticipated profits, consequential damages,
loss of time or other losses incurred by the buyer in connection with the purchase,
operation or use of the product.
This warranty specifically excludes damage incurred in shipment. In the event a product is
received in damaged condition, the carrier should be notified immediately. Claims for such
damage should be filed with the carrier involved in accordance with the F.O.B. point.
Headquarters:
Valcom, Inc.
5614 Hollins Road
Roanoke, VA 24019-5056
Phone: (540) 563-2000
FAX: (540) 362-9800
35 Van Kirk Drive #11 and 12
Brampton, Ontario L7A1A5
In Canada:
CMX Corporation
Phone: (905) 456-1072
FAX: (905) 456-2269
INSTALLATION INSTRUCTIONS FOR
AMPLIFIED TRACK STYLE SPEAKERS
MODEL NO. V-1013B AND V-1014B
Issue 1 947035
VALCOM ONE-WAY AMPLIFIED TRACK STYLE SPEAKERS
Valcom Track Style Speakers, V -1013B (one-watt) and V-1014B (five-watt), are weather
resistant, self-amplified and provide voice paging as well as background music. These
speakers have externally accessible volume controls that are adjustable by a
screwdriver through the hole in the grille and are available in white, black and gray.
Model V -1013B-W White Model V -1014B-W
Model V -1013B-BK Black Model V-1014B-BK
Model V -1013B-GY Gray Model V -1014B-GY
DIMENSIONS/WEIGHT
• V-1013B- 5.80” Dia. x 8.80” H (14.73cm Dia. x 22.35cm H)
• 2.5 lbs. (1.13kg)
• V-1014B- 5.80” Dia. x 8.80” H (14.73cm Dia. x 22.35cm H)
• 3.1 lbs. (1.41kg)
The V -1013B requires -24VDC, 50mA (1 Valcom Power Unit) and the
V -1014B requires -24VDC, 300mA (6 Power Units).
Knob
Mounting
Bracket
Volume
Control
Note: DO NOT connect this speaker directly to a 25/70/100 Volt amplifier
as damage to both the amplifier and speaker may occur.
INSTALLATION
1. Mount the bracket.
2. Remove knobs and mount speaker to bracket.
3. Attach knobs and position at the desired angle. Tighten knobs (See Figure 1).
Typical coverage of these speakers is 600 square feet with good quality paging
heard up to thirty feet in front of the speaker. Speakers should be spaced
approximately twenty feet apart. The five-watt version is recommended for
higher noise level areas.
CONNECTIONS
Valcom Page
Page
Out
Control
(Tip/A) Green
(Ring/B) Red
(-24VDC) White
(GND) Black
One-Way
Amplified
Speaker
FIGURE 2
Valcom -24VDC
Power Supply
Recommended Quantity of Speakers per Specific Power Run
Speakers per Power Run Wire Run Length (Feet)
V -1013B V -1014B 24AWG 22AWG
15
7
3
2
1
0
250
500
1000
TROUBLESHOOTING CHART
SYMPTOMS ACTIONS
No audio from
speaker
Low volume from
speaker
Loud squeal
(feedback)
1. Verify volume control is turned up (clockwise).
2. Using a lineman's test set, check for proper audio
level at Tip and Ring leads and if necessary at the
source.
1. Verify volume control is turned up.
2. Check voltage at the speaker when in use, (-18 to 24VDC required).
3. Using a lineman's test set, check for proper audio
level on Tip and Ring leads. It is possible that
some low, level audio will be heard with only one
side of Tip and Ring connected.
1. Decrease volume of speaker (counterclockwise).
2. Increase the distance between telephone and
speaker.
3. Install confidencer on the telephone in severe
problem areas.
400
800
1600