Valcom IP Solutions VIP-800 User Manual

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VIP-800
NETWORKED PAGING ZONE EXTENDER
INTRODUCTION
The VIP-800 enables voice access to a single zone of one-way paging over an IP-based LAN/WAN. This will allow page zone extension anywhere on the network.
SPECIFICATIONS
Access Methods
PBX (VIP-820 connected to a analog station port)
VIP-810 plus POTS phone set
600 Ohm Supervised Page Port
Any of Valcom’s distributed amplified one-way
Page Controls (V-2003A, V-2006A,V-2924A)
Features
RJ-45 for network connection
Front panel activity LED
Network activity LED’s on RJ-45
Provides audio for up to 150 Valcom one-way
amplified speaker assemblies
Background music input
Contact closure or VOX operation of input
Removable screw terminal connectors provided
for both inputs and outputs
Page with music output, music mutes during page
Output control contact closure provided during
paging output
May be used with 25 or 70 Volt amplifiers
2.5mm jack for DC power (115VAC TO 24VDC
adapter provided) NOTE: Even after assigning a static ID address
the unit will not respond to a “Ping” test.
Dimensions/Weight
1.88" H x 5.50" W x 4.15" D (4.78cm H x 13.97cm W x 10.54cm D)
Weight: 0.55 lbs. (0.25 kg)
Nominal Specifications
Input Impedance: 600 Ohms Input Level: -10dBm nominal Voice Switch Sensitivity: -21dBm Music Source Input Impedance: 8 to 600 Ohms Music Input Level: -10dBm nominal Output Impedance: 8 Ohms Output Level: - 10dBm nominal
Nominal Power Requirements
Voltage: 24VDC Current: 325mA
ISSUE 3
Environment
Temperature: 0 to +40 Degrees C Humidity: 0 to 85% non-precipitating
INSTALLATION
NOTE: The telephone system referred to in this manual is the customer premise equipment such as an electronic key system, a PBX or a dedicated single line telephone(s). The VIP-800 is not intended for direct or indirect connection to the public telephone network. When used with a customer premise telephone system such as a key system or PBX system, these units are interfaced to the system via a fully protected page port or system central office port, which is a fully protected interface device. Also, the host system must be configured to disallow central office trunk conferencing in order to prevent indirect connection to the public network.
Precautionary Designations
CAUTION: To reduce the risk of electric shock,
Refer servicing to qualified service personnel.
Mounting
The VIP-800 was designed for wall or table mounting. Secure unit to wall studs or a suitable brace away from heat sources or strong magnetic fields (motors, fans, power supplies, etc.) with the control and terminal strip accessible. One wood screw is included for mounting.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
Do not remove cover.
No user serviceable parts inside.
This symbol indicates that there are important operating and maintenance instructions in the literature accompanying this unit.
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Power Connections
NOTE: This equipment must be installed near an AC power outlet due to the power cord being used as a disconnect device.
The VIP-800 is provided with a VP-324 for North American use.
After all required connections have been made, plug the VP-324 into appropriate AC wall outlet.
PBX Access
When using the VIP-800 with an electronic key system C. O. line position or PBX Loop Start Trunk Port, a VIP-810 must be used to interface the telephone system with the network.
When using the VIP-800 with a PBX Analog Station Port, a VIP-820 must be used to
interface the
telephone system with the network.
Operation
Press line key (electronic key system) or dial trunk access code (PBX) to connect to the paging speakers. Make announcement. The VIP-800 automatically disconnects from page when you hang up. When initiating page from a VIP-820, an open loop disconnect signal is required from the PBX station port.
Page Port Access
When accessing the VIP-800 from a telephone system page port, either VOX or contact closure may be used to activate the unit.
Operation
Follow the telephone system manufacturer’s instructions for access to external paging. Make the announcement and hang up. The VIP-800 automatically disconnects from page.
The VIP-800 voice switching circuit is activated when the person making the page begins to speak. When the page is completed or the person stops speaking for more than two seconds, the paging circuit turns off. Other functions of the unit remain the same.
Background Music
Background music may be connected locally to the VIP-800 when using either access method. Background music mutes when a page is made. A line level background music source must be connected locally to each unit.
Connect the output of a low level music source to the screw terminals marked “Music” on the input terminal strip on the VIP-800. Adjust music volume control on the music source to the desired level. Do not connect the BGM input to a 25/70 Volt or 8 Ohms amplified output.
Volume Adjustments
The page volume is set by the speakers. Adjust speakers 1/3 - 1/2 volume initially, test and reset if necessary for correct page volume.
APPLICATION EXAMPLES
When using the VIP-800 with an electronic key system C. O. line position or PBX Loop Start Trunk Port, a VIP-810 must be used to interface the telephone system with the network. When the electronic key system C. O. line position or PBX Loop Start Trunk Port is accessed, the VIP-810 will activate the VIP-800.
When using the VIP-800 with a PABX station port, a VIP-820 must be used to interface the telephone system with the network. When the PBX station port is accessed, the VIP-820 will activate the VIP-800. When the VIP-820 sees an open loop disconnect signal from the PBX Station Port, the VIP-820 will release.
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KEY SYSTEM
Loop Start Trunk Port
PBX
OR
KEY
SYSTEM
PBX
OR
VIP-810
Analog Station Port
VIP-820
Network
VIP-800
LAN
OR
WAN
Network
VIP-800
LAN
OR
WAN
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In this example, the VIP-810 and VIP-800 are connected to the data network as a stand-alone paging system. This could be installed where network access is available, but telephone access is not.
VIP-810
In these examples, two VIP-800’s are connected to the data network to extend a paging zone to a remote location.
Network
VIP-800
LAN
OR
WAN
Analog
Phone
V-2003A
VIP-800 VIP-800
Network
LAN
OR
WAN
Remote Location
V-2003A
Zone 1 Audio
Building 1
VIP-800
Network
LAN
OR
WAN
VIP-800
Building 2
Zone 1 - Extended Audio
In this example, the VIP-810 is connected to the data network jack already installed and now the network connected telephone can reach into the existing Valcom V-2924A to access all call priority paging. This configuration could be used at a guard shack where network access is available, but telephone system access is not.
LAN
OR
WAN
PBX
Network
Loop Start Trunk Port
VIP-800
Override Audio
Page Input
V-2924A
VIP-810
Stand Alone
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Telephone (Pots)
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A
r
There are many buildings or areas with existing 70 Volt paging speakers and amplifiers installed. These systems are often not operational or do not provide adequate coverage. The VIP-800 is ideally suited for integration with conventional paging products. They can be used to interconnect buildings for paging without the need of additional wire runs. Once connected through the LAN or WAN, the VIP-800 provides line level outputs and auxiliary contact closures that can be interfaced with conventional amplifiers. The illustration shown below depicts how integration is accomplished. From a central location, paging can be accomplished either by specific zone or all call mode.
Page Port
PBX
70 VOLT
mplifie
V-1095
Expander
Zone 1 Audio
VIP-800
Note: During initial SETUP, the “Sub-Net Address” and the “Gateway MAC Number (address) of the Sub-Net Power” must be programmed in the software of each unit locally
TECHNICAL ASSISTANCE
When trouble is reported, verify power is being supplied to the unit and there are no broken connections. Check voltages for proper polarity to the one-way amplified speakers. Table 1 identifies symptoms of some possible problems with solutions. If a spare unit is available, substitute a spare unit for the suspected defective unit.
Assistance in troubleshooting is available from the factory. Call (540) 563-2000 and press 1 for Technical Support or via email at support@valcom.com.
When requesting assistance, you should include all available information. It is strongly suggested that you
TABLE 1: TROUBLESHOOTING CHART
SYMPTOM PROBABLE CAUSE AND SOLUTION
1. No output to speakers
2. No music output
Valcom, Inc. warrants its products to be free from defects in materials and workmanship under conditions of normal use and service for a period of one year from the date of shipment. The obligation under this warranty shall be limited to the replacement, repair or refund of any such defective device within the warranty period, provided that:
1. inspection by Valcom, Inc. indicates the validity of the claim;
2. the defect is not the result of damage, misuse or negligence after the original shipment;
3. the product has not been altered in any way or repaired by others and that factory sealed units are unopened (a service charge plus parts and labor will be applied to units defaced or physically damaged);
4. freight charges for the return of products to Valcom are prepaid;
5. all units ‘out of warranty’ are subject to a service charge. The service charge will cover minor repairs (major repairs will be subject to additional charges for parts and labor).
This warranty is in lieu of and excludes all other warranties, expressed or implied, and in no event shall Valcom, Inc. be liable for any anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection with the purchase, operation or use of the product.
This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged condition, the carrier should be notified immediately.
Claims for such damage should be filed with the carrier involved in accordance with the F.O.B. point.
A. Check for the presence of audio on the page outputs of the VIP-800 during a
page using a test set. Refer to installation section for connection information. B. Check the DC voltage at the output of the VP-324. It should be 20 to 28VDC. A. Using a test set, check for music on the music input terminals. B. Check that speakers are connected to page outputs.
VALCOM LIMITED WARRANTY
Network
LAN
OR
WAN
VIP-800
70 VOLT SYSTEM
Zone 1 - Extended Audio
- on the SubNet on which the unit reside.
go to the web site and follow the trouble resolution procedure at http://voip.valcom.com.
Valcom equipment is not field repairable. Valcom, Inc. maintains service facilities in Roanoke, VA. Should repairs be necessary, attach a tag to the unit clearly stating your company name, address, phone number, contact person and the nature of the problem. Send the unit to:
Valcom, Inc.
Repair & Return Dept.
5614 Hollins Road
Roanoke, Va. 24019-5056
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