Guarantee
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Mono Basin Mixer
User Guide
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All VADO products come with a 2 year guarantee as standard. Within this guarantee
period VADO will provide replacement parts and any labour [SEE NOTE 1] needed to
complete the product repair.
This standard guarantee may be extended by registering your product to give up to a 12
year guarantee period. Once registered:
VADO chromed brassware and stainless steel products have a 12 year guarantee
(2 years parts and labour plus 10 years parts only).
VADO digital and i-tech products have a 6 year guarantee (2 year parts and labour plus 4
years parts only).
All other VADO products have a 3 year guarantee (2 years parts and labour plus 1 year
parts only) [SEE NOTE 2].
VADO electric showers have a 2 years parts and labour guarantee.
Guarantee conditions
Our products are guaranteed against manufacturing defects from the date of purchase
until the expiry of the relevant guarantee period shown above.
The guarantee is only valid if:
• The product has been installed, used and maintained in accordance with VADO’s
instructions and subjected to normal use only.
• The defect is not due to use of an unsuitable or inadequate water or power supply.
• The defect is not due to accident, misuse, neglect or incorrect/inappropriate repair
(other than by VADO or VADO authorised agents) or damage caused by foreign objects or
substances.
• The extended guarantee is only available if you have completed the Guarantee Registration
Process. This can be done via the VADO website or via phone to our aftersales team.
Registration must be completed within 6 months from date of purchase.
Under the extended guarantee period VADO will, at its option, offer to supply any
replacement product (or component part) assessed to be defective [SEE NOTE 3].
The guarantee (whether standard or extended) is non-transferable to any subsequent owner.
All claims under the guarantee should be notified in the first instance to our Aftersales
department, contact details below, this must be done no later than the last day of the
relevant guarantee period. All claims must be accompanied by proof of purchase (sales
receipt or delivery note) from an official VADO dealer.
The guarantee does not extend to any consequential loss or damage.
After repair or replacement, the relevant guarantee period will be calculated from the
original date of purchase.
VADO operates a policy of continuous product development and therefore reserves the right
to change the product, packaging and documentation specifications without notice.
NOTES:
[1] Labour via our engineer network is only available in the UK. Attendance by a VADO
engineer or sub-contract engineer will be under our standard terms and conditions.
[2] VADO spare parts and shower hoses are under a parts only guarantee.
[3] VADO reserves the right to charge in advance for a product (or replacement part)
pending collection and investigation (at VADO expense) to confirm a defect is due to a
manufacturing issue. If a defect is found the charge will be refunded or cancelled.
This guarantee is in addition to and does not affect your statutory rights as a consumer.
Tel: 01934 745163
Email: aftersalescare@vado.com
Thank you for choosing VADO
Our products can be found in some of the most prestigious
hotel, commercial and residential developments across the
world, therefore you can expect exceptional product quality and
outstanding customer service.
This product has passed through stringent quality assurance
processes coupled with demanding lifecycle mechanical testing
to ensure it reaches the exacting standards that allow us to
offer our premium 12 year guarantee.
We work to ensure our product designs are harmonious with
all sanitaryware, so when you choose VADO, your choice of
coordinating items is unlimited.
With VADO, you can really let your inspiration flow.
For any technical or operational queries please contact our
experienced aftersales team on 01934 745163.
Welcome Notes
VADO, Wedmore Road, Cheddar, Somerset, England BS27 3EB
tel 01934 744466. fax 01934 744345
aftersales@vado.com
www.vado.com
Operation
Turn the control forward to increase the flow of hot water
Turn the control forward to increase the flow of cold water
Hot control
Cold control
Cleaning instructions:
The electroplating on this product is finished to the
highest standard. Due care needs to be taken to ensure
the appearance is retained.
We recommend cleaning all products with a soft damp
cloth ONLY and advise strongly against the use of all
aggressive/corrosive cleaning products i.e. powders
and liquids. If these instructions are not followed, this
may invalidate your guarantee in the event of a problem
occurring.
Parts list: Parts:
4
2
2
3
5
6
7
8
1
Item Description Part Code Quantity
1 Body Uncoded N/A
2 Headwork FL-401-RTC 1
3 Handle assembly OMI-1-C/P 1 pair
4 Aerator/housing OMI-AERATOR-C/P 1
5 Fixing kit OMI-FIXING KIT 1
6 Flexible hose T-½ x M10-400mm-FLX 1pair
7 Flow regulation Uncoded N/A
8 Installation guide
& User manual
1
Mono Basin Mixers
OMIKA
Keep for future reference
Installation Guide
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WHERE
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Mono Basin Mixer
User Guide
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