The WideSHOT SE QMini System .........................................................................................................................5
The WideSHOT SE QUSB System .........................................................................................................................5
Anatomy of the Camera ..............................................................................................................................................9
Front View with Feature Call-outs ...........................................................................................................................9
Rear Panel Connections with Feature Call-outs .....................................................................................................9
Table: WideSHOT SE Dip Switch Settings ..................................................................................................... 10
Table: WideSHOT SE VIDEO Selections ....................................................................................................... 10
IR SHOT Commander Remote ................................................................................................................................ 10
Front Panel with Feature Call-outs ................................................................................................................... 12
Rear Panel with Feature Call-outs ................................................................................................................... 13
Quick-Connect USB Mini ......................................................................................................................................... 14
Front Panel with Feature Call-outs ................................................................................................................... 14
USB Mini Top Panel Connections .................................................................................................................... 14
Basic Application Diagrams – WideSHOT SE QUSB System ................................................................................ 15
Basic Connections: WideSHOT SE with QUSB, No Network or PC Integration ............................................. 15
Basic Connections: WideSHOT SE with QUSB, USB 2.0 Streaming .............................................................. 16
Basic Connections: WideSHOT SE with QUSB, IP Streaming ........................................................................ 16
Basic Connections: W ideSHO T SE with QUSB, S yste m with Audio and Video .............................................. 17
Basic Application Diagram – WideSHOT SE QMini System ................................................................................... 18
Basic Connections: WideSHOT SE with QMini, USB Output to Computer ..................................................... 18
WideSHOT SE Camera - First Time Set-up ............................................................................................................ 19
Step By Step WideSHOT SE QUSB System Installation Instructions .................................................................... 19
Step By Step WideSHOT SE QMini System Installation Instructions ..................................................................... 20
Diagrams: Connecting the USB Mini ............................................................................................................... 21
Controlling the WideSHOT SE Camera................................................................................................................... 22
Table: WideSHOT SE OSD Menu Structure ................................................................................................... 22
Framing the Video Shot ........................................................................................................................................... 25
Drawing: A Small 8’ wide x 10’ long Conference Room with a WideSHOT SE .............................................. 25
Drawing: A Bigger Small Room, 10’ wide x 12’ long Conference Room with WideSHOT SE ........................ 26
Quick-Connect USB Mini Details and Compatibility ................................................................................................ 27
VLC Media Player Example: ................................................................................................................................ 49
General Specifications ............................................................................................................................................. 50
Other General Information ....................................................................................................................................... 51
Connector Pin-outs for WideSHOT SE Camera, Quick-Connect USB, and Quick-Connect USB Mini .................. 52
EZ-POWER VIDEO RJ-45 Connector Pin-outs ................................................................................................... 52
RS-232 Port ......................................................................................................................................................... 52
Quick-Connect USB: DE-15 Pin-Out p ut (Ana log Com ponent YPbPr) ................................................................ 52
Serial Communication Specification for the WideSHOT SE.................................................................................... 53
WideSHOT SE Command List ............................................................................................................................. 53
WideSHOT SE Inquiry List ................................................................................................................................... 54
QUSB Telnet Command API ................................................................................................................................... 55
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 3 of 65
Page 4
Telnet Command List ........................................................................................................................................... 55
Compliance and CE Declaration of Conformity for WideSHOT SE ........................................................................ 61
Compliance and CE Declaration of Conformity, Quick-Connect USB Interface ..................................................... 62
Compliance and CE Declaration of Conformity for USB Mini.................................................................................. 63
Warranty Information ............................................................................................................................................... 64
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 4 of 65
Page 5
WideSHOT SE Quick-Connect USB Systems:
Model Number 999-6911-200 (North America)
Model Number 999-6911-201 (International)
WideSHOT SE Quick-Connect USB Mini Systems:
Model Number 999-6911-300 (North America)
Model Number 999-6911-301 (International)
OVERVIEW
The Vaddio WideSHOT SE is a fixed lens camera that produces astounding
results for small and huddle room applications where the distance between
the camera and the su bjec t is lim ited. The WideSHOT SE camera is a low
cost, high value, m anual pa n/ti lt/zoom camera with a super wide angle lens
that can be set to provide the bes t image possible in a small environm ent.
To that end, the WideSHOT SE camera sports a lens with 111° wide
horizontal field of view with the 3X digital zoom mode, even the “big” small
rooms can be covered too.
The W ideSHOT SE was designed from the ground up and is equipped
with the Va ddio EZCam era™ Cat-5 wiri ng interface standar d for video,
power and control. Using HSDS™ (differential) video outputs over Cat5 cable, the WideSHOT SE supplies a wide range of video resol utions
that are selectable from the rear panel; from 480p/59.94-YPbPr up to
and including 1080 p/60. The HSDS proc essing allows deliver y of the
WideSHOT SE video signals up to 150’ (45.72m).
Choose between three (3) IR frequencies for the Vaddio IR SHOT
Commander remote to allow multiple cameras to be locally IR controlled
with a single rem ote contro l. T he WideSHOT SE also has an OSD (o n
screen display) for basic image control that’s accessible with the IR
remote.
The WideSHOT SE QMini System
The Quick-Connect USB Mini (or QM ini) is the latest product in the popular Vaddio Q uick-Connect product lin e.
Designed to address the demands of customers and integrators who required simple and effective USB 2.0,
720p/30 streaming and capture capabilities without the need for local analog or digital video outputs. The USB Mini
uses UVC (Universal Video Class) drivers, so whatever resolution the UC application needs, the USB Mini will auto
negotiate.
The USB Mini also offers easy mounting either on-wall or under-table with an integrated mounting tab similar to the
style used on Vaddio EZCamera™ Interfac e Module or EZIM™. This pr ovides the end user or integrator man y
possibilities for mounting in easily accessible locations, as requirements dictate.
WideSHOT SE paired with the Q uick-Connect US B Mini Interface in this pack age represen ts a superior value for
professional installations at a very low price. So relax, and try a WideSHOT SE with a QMini today!
The WideSHOT SE QUSB System
This system features the exciting and robust Quick-Connect USB (or QUSB) Interface, which was designed to have
multi-format digital and analog video outputs, to be compatible with all Vaddio cameras with HSDS technology and
include USB 2.0 or IP stre aming outputs with a built-in web inter face for IP control. The outputs inc lude; HDMI,
YPbPr, USB Video ( UVC standards-MJPEG) and H.264 IP V ideo (RTSP & HLS) . The embedded web interf ace
provides for browser-based access to camera controls, camera presets and basic CCU functions (color and shading
controls) as well as the video configuration web pages. The Quick-Connect USB uses UVC (Universal Video Class)
drivers, so whatever resolution the UC application needs, the QUSB will auto negotiate.
WideSHOT SE paired with the Quick-Connect USB Interface in this pack age represents a dynamic s yst em for
professional installations at true value. Kick back and enjoy the many outputs of your WideSHOT SE QUSB System!
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 5 of 65
Page 6
Use only the power supply provided with the system. Use of any unauthorized or DC extended
Please do not use “pass-thru” type RJ-45 connectors. These pass-thru type connectors do not work
prior to use and connection to Vaddio product.
Intended Use
Before operating the device, please read the entire manual thoroughly. The system was designed, built, and tested
for use indoors with the power supply provided. The use of a power supply other than the one provided, or outdoor
operation hasn’t been tested and may damage the device or create a potentially unsafe operating condition
.
Important Safeguards:
Read and understand all instructions before using. Do not operate any device if it has been dropped or damaged.
In this case, a Vaddio tech nic ia n must examine the product bef ore o per at ing. To reduce the risk of electr ic shoc k ,
do not immerse in water or other liquids and avoid extremely humid conditions.
power supplies will void any and all warranties.
well for professional installations and can be the cause of intermittent connections which can result in
the RS-232 control line faili ng and locking up, and/or compr o mi sing the HSDS (high speed differe ntial )
signals. For best results please use standard RJ-45 connectors and test all cables for proper pin-outs
Save These Instructions:
The information containe d in this manual will help you install and operate your pr oduct. If these instructi ons are
misplaced, these documents can be downloaded from www.vaddio.com
free of charge.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 6 of 65
Page 7
UNPACKING
Carefully remove the product and all the included parts from the pack aging. Identify the fol lowing parts for each
camera:
WideSHOT SE QUSB Camera System (North America)
Part Number: 999-6911-200
• One (1) WideSHOT SE camera (998-6911-200)
• One (1) Vaddio IR Shot Commander Remote
• Two (2) AAA Batteries
• One (1) Thin Profile Wall Mount
• Two (2) 1-5/8” Nylon self-drilling drywall anchors
• Two (2) #8 x 1.25” sheet metal screws
• Two (2) black oxide ¼-20 x ½” pan head screws
• One (1) Quick-Connect USB Interface (998-1105-038)
• One (1) 24 VDC 2.08 A pow er supp ly
• One (1) US Power Cable
• One (1) 6ft USB 2.0 cable, Type A to Type B
• Four (4) Rubber feet for QUSB if not rack mounted
• One (1) EZCamera Control Adapter (998-1001-232)
• One (1) Quick-Start Guide for WideSHOT SE Fixed Camera
• One (1) Quick-Start Guide for Quick-Connect USB
WideSHOT SE QUSB Camera System (Europe/UK)
Part Number: 999-6911-201
• One (1) WideSHOT SE camera (998-6911-200)
• One (1) Vaddio IR Shot Commander Remote
• Two (2) AAA Batteries
• One (1) Thin Profile Wall Mount
• Two (2) 1-5/8” Nylon self-drilling drywall anchors
• Two (2) #8 x 1.25” sheet metal screws
• Two (2) black oxide ¼-20 x ½” pan head screws
• One (1) Quick-Connect USB Interface (998-1105-038)
• One (1) 24 VDC 2.08 A pow er supp ly
• One (1) Euro Power Cable
• One (1) UK Power Cable
• One (1) 6ft USB 2.0 cable, Type A to Type B
• Four (4) Rubber feet for QUSB if not rack mounted
• One (1) EZCameras Control Adapter (998-1001-232)
• One (1) Quick-Start Guide for WideSHOT SE Fixed Camera
• One (1) Quick-Start Guide for Quick-Connect USB
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 7 of 65
Page 8
WideSHOT SE QMini Camera System (North America)
Part Number: 999-6911-300
• One (1) WideSHOT SE camera (998-6911-200)
• One (1) Vaddio IR Shot Commander Remote
• Two (2) AAA Batteries
• One (1) Thin Profile Wall Mount
• Two (2) 1-5/8” Nylon self-drilling drywall anchors
• Two (2) #8 x 1.25” sheet metal screws
• Two (2) black oxide ¼-20 x ½” pan head screws
• One (1) Quick-Connect USB Mini Interface (998-1105-039)
• One (1) 24 VDC 2.08 A power supply
• One (1) US Power Cable
• One (1) 6ft USB 2.0 cable, Type A to Type B
• One (1) Quick-Start Guide for WideSHOT SE Fixed Camera
• One (1) Quick-Start Guide for Quick-Connect USB Mini Extender
WideSHOT SE QMini Camera System (Europe/UK)
Part Number: 999-6911-301
• One (1) WideSHOT SE camera (998-6911-200)
• One (1) Vaddio IR Shot Commander Remote
• Two (2) AAA Batteries
• One (1) Thin Profile Wall Mount
• Two (2) 1-5/8” Nylon self-drilling drywall anchors
• Two (2) #8 x 1.25” sheet metal screws
• Two (2) black oxide ¼-20 x ½” pan head screws
• One (1) Quick-Connect USB Mini Interface (998-1105-039)
• One (1) 24 VDC 2.08 A power supply
• One (1) Euro Power Cable
• One (1) UK Power Cable
• One (1) 6ft USB 2.0 cable, Type A to Type B
• One (1) Quick-Start Guide for WideSHOT SE Fixed Camera
• One (1) Quick-Start Guide for Quick-Connect USB Mini Extender
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 8 of 65
Page 9
1
2
3
4 5 1 2 3 4
ANATOMY OF THE CAMERA
Front View with Feature Call-outs
1. Lens: 111° wide fixed focal with 3X di gital zoom mode.
2. IR Sensor and Power/Tally LED: The IR sensor for the IR SHOT Commander remote is located here. Bel ow i t is a li g ht
pipe where a blue LED power and a red LED tally reside. Both light up to produce purple during boot-up. The WideSHOT
SE’s IR sensor will not react to the remote if the IR is turned off with dip switch 3.
3. The Yoke: For manual pan and tilt. Tilt range is ± 30° and Pan is limited to the service loop of the cab lin g.
4. Really Cool Logo Badge (RCLB): The RCLB is affixed to the base in a recessed oval area.
5. The Aluminum Base and Steel Cylindrical Body: Please don’t drop it on your foot, it’s fairly substantial.
Rear Panel Connections with Feature Call-outs
1) RS-232 Port: The RS-232 accepts modified VISCA protocol for camera control.
2) EZ Power/Video Port: This RJ-45 c onnec to r is on ly us ed wit h t he Qu ick -Conn ect USB a nd US B Mini Int erf aces to sup pl y
power and return HSDS (differential) video from the camera over Cat-5 cable up to distance of 150’ (45.72m).
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 9 of 65
Page 10
DIP Switch
Function
1
Up = IR1, Down = IR2
2
Up = IR 1 or 2, Down = IR3
3
Up=IR ON, Down = IR OFF
4
Up = Normal Image, Down = Image Flip
5
Up = Wide Angle, Down = Digital Zoom Mode
6
Update Position - Leave UP unless updating firmware
Rotary
Resolutions
Rotary
Resolutions
0
720p/59.94 (USB)
8
576p/50
1
1080i/59.94
9
--
2
1080p/59.94
A
-- 3 -- B -- 4 720p/50
C
-- 5 1080i/50
D
--
6
1080p/50
E
1080p/30
7
480p/60
F
1080p/25
6 - Position
Point the notch in the switch stem to assign
3) WideSHOTSEDIP Switch Settings: Settings for IR remote frequency, IR receiver on/off, image flip, and digital zoom can
be configured on these switches.
4) HD Video Select: A rotary switch allows the user to choose the HD output video resolution and format. After setting or
changing the resolution, reboot the camera to ensure proper operation. If an unassigned rotary selection position is chosen (3,
9, A, B, C or D), the camera w ill out put a med ium grey v ideo priv acy ma sk. Si mp ly set the rotary switch to an assigned position
to output video. See rotary switch settings below.
Table: WideSHOT SE Dip Switch Settings
DIP Switch
Table: WideSHOT SE VIDEO Selections
the rotary position.
For USB 2.0 streaming, use position “0” (720p/59.94) for best results.
A medium grey privacy mask is displayed when the rotary switch is on an unassigned posit ion.
IRSHOTCOMMANDER REMOTE
The WideSHOT SE camera is shipped with the Vadd i o IR SHO T C ommander IR remote, which is a ls o c o mpatible
with various other Vaddio cameras.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 10 of 65
Page 11
IR SHOT Commander - Quick Specs
IR Range
20’ to 30’ (6m to 9m)
Batteries
2 x AAA
Keys (buttons)
15 Silicone Rubber Keys
Dimensions
4.53” (115mm) x 1.57” (40mm) x 1.1” (28mm)
LED Indicator
Red LED illuminates when transmitting IR, brightness indicates battery strength
Compatible
Ships with ZoomSHOT 20 and W ideSHOT SE. Compatible with all Vaddio HD
Power On/Off
Preset Button - Sett ing Presets
• Touch buttons 1 or 2 to set Preset
OSD On Screen Display Menu
Red LED indicates IR transmission and
Recalls ZoomSHOT 20 Preset
Arrow Keys
Select IR Frequencies (3)
OK
Zoom Out, Zoom In
DIP switch 5.
the brightness indicates battery strength
Left, Right, Up and Down
when navigating
camera’s OSD menu
• Move the camera into position
• Push and hold P-STORE button
Camera Standby
Enter, and Select in
camera’s OSD menu
Used only with the
ZoomSHOT 20 camera.
WideSHOT SE’s zoom
mode is toggled with
1 or Preset 2 (zoom position)
*WideSHOT SE does not have a
mechanical lens or PTZ
L x W x H
Cameras
Allows up to 3 cameras to be
controlled in a room with one
(1) IR Remote
Note: Camera DIP switches
set IR frequency.
PTZ cameras (limited function set) and most Sony BRC & EVI cameras.
P-STORE
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 11 of 65
Page 12
QUICK-CONNECT USB
Front Panel with Feature Call-outs
1) LCD Blue Backlit Display:
20 x 2 Character, ODV (Omnidirectional view), ABN (advanced black nematic) display with a high contrast and
wide viewing angle combined with high visibility. The MAC address (labeled as “HW” for hardware) is on the top
line, and the IP address (static of DHCP) is listed on the bottom line. This display with IP and MAC addresses
allows for easy access to the embedded web interface and Vaddio camera setting for the PC or BYOD (bring
your own device – laptop or tablet) users of UC conference systems. Upon power up or power reset this display
will indicate when the unit is in initialization mode.
2) Power/ System Reset Sw it ch :
The System Reset switch on the front panel is a blue back-lit tactile switch that will illuminate when power is
present at the rear power connector. Pressing in and holding this switch will restart/reinitialize the Quick-Connect
USB interface.
3) Network LED:
The blue panel mount LED indicator will indicate the presence of an Ethernet connection. This LED will blink to
indicate network activity. If no network connection is made, the LED will remain off.
4) USB LED:
The blue panel mount LED indicates the presence of a USB connection to a PC (or Mac). Blinking will indicate
USB activity. If no USB connection is present the LED will rem ain off .
➊
➋
➍
➌
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 12 of 65
Page 13
DIP Switch
Function
Default
Activation
1
Future Use
Up
n/a
2
Future Use
Up
n/a 3 Color Space HDMI Connector
Up = HDMI (YCbCr)
Down = DVI (sRGB)
4
Program / Update
UP = No Program
DOWN = Ready To Program
5
Future Use
Up
n/a
All Down
Reset to Defaults
All UP
ALL DOWN (with power cycle)
5 - Position
Rear Panel with Feature Call-outs
➎
➊ ➋
1) Power Input: 5.5mm x 2.5mm coaxial power jack for use with provided 24 VDC, 2.08 Amp switching power supply. The
Quick-Connect USB supplies power to the attached camera.
2) 5-Position DIP Switch: A 5-position dip sw itc h allows the user to choose the HD video color spa ce ( Y C bCr for H DM I and
sRGB color space for DVI-D) on the HDMI output, configure for updates, and restore factory defaults when cycling power.
➌
➍
➏
➐
➑ ➒
Table: Quick Connect USB Rear Panel Dip Switch Settings
DIP Switch
3) RS-232 IN (Color-Coded Grey): Serial RS-232 input on an RJ-45 connector. This control port allows a Vaddio joystick
controller or 3rd party controller (Crestron, Extron, AMX) to control the camera functions if the embedded web interface is
not used for real time control.
4) RS-232 OUT TO CAMERA (Color-Coded Blue): Serial RS-232 output on RJ-45 connects via Cat-5 to the camera RS-
232 input
5) EZ-POWER VIDEO port (Color-Coded Orange): The QUSB will automatically show up as a native USB 2.0 device on
the connected computer. If not prompted to allow the device as your primary UVC video source, it may be required to
configure it as such in the operating system of the streaming/capture computer.
6) YPbPr Output: Analog co mponent video output on a DE-15 (HD15) con nector (resolution is set on the back of th e camera).
The YPbPr output resolutio n will be the same as the HDMI output resolution. SD v ideo reso l ut ion (Y / C and CVBS formats)
are not supported by the Quick-Connect USB interface; however, some progressive frame analog component SD video is
supported.
7) HDMI Output: The digital video output on the HDMI connector can either be YCbCr color space (normal HDMI mode) or
can be changed to DVI-D color space (sRGB) for older monitors and devices. The HDMI and YPbPr outputs work
simultaneously and are the same resolution (set at the camera).
8) Ethernet 10/100 Network RJ-45 Jack: The Ethernet jack with have yellow and green lights to indicate connectivity and
activity of the network on that jack. The Ethernet jack will stream video up to 1080p/30 (H.264) and can be set from the
internal web page. The resolutions are available in a three (3) stage quality format (High Quality, Good Quality, and
Standard Quality targets) and includes a range of CIF to 1080p/30.
9) USB 2.0 Connect or: The USB 2.0 is on a Type-B f emale ja ck and conn ects to a PC run ning a soft-cli ent v ideo c onfer ence
system or video captur e softwar e that uses UVC (USB Video Class) standar d drivers. No ot her USB 2.0 drivers are required
to plug the QUSB into a compu ter and have it work. T he UVC drivers w ill auto-negotiate the t op resolution that th e computer,
program, and QUSB can accomplish together and auto-implement that resolution.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 13 of 65
Page 14
Side VIEW
QUICK-CONNECT USBMINI
Front Panel with Feature Call-outs
➋
1) USB Port: USB Type-B port for connectivity to streaming or capture computer.
2) Power LED: Indicates presence of 24 VDC power for the Quick-Connect.
The USB Mini will automatically show up as a native USB 2.0 device on the connected computer. If not prompted
to allow the device as your prim ary UVC video s ource, it m ay be req uired to conf igure it as such in the operating
system of the streaming/capture computer.
USB Mini Top Panel Connections
1) Power Connector:5.5mm x 2.5mm coaxialpo wer jackfor us ewith provided 24 VDC, 2.08 Amp switching
power supply.
2) Mode Switch: White-capped, recessed, momentary tactile push button for switching between USB Streaming
and Web Control (Ethernet over USB) modes, as well as a Factory Reset mode.
Important configuration and operating note:
a. T he USB M in i inter f ac e wil l boot u p i n UVC s tre aming video mode. A qu ick momentary touch will sw itch
to web control mode a nd video will no lo nger pas s . This allows the administrator to set u p t he USB Mini
with the embedded web pages and when the adm inistrator is finished, togg le back to UVC streaming
mode for the end user. It is highl y unlikely that the end us er will ever need acces s to the configuration
web pages during use of the USB Mini.
b. For r esetting the USB Mini back to factory defaults, p ush and hold this switch in for approximately 5. 0
seconds. The front panel blue LED will blink indicating the reset to factory defaults.
3) EZ-POWER VIDEO RJ-45 (Color-Coded Orange): Simultaneously sends power to the camera to and returns
HSDS (differential) vide o from t he cam era whic h is used to gener ate USB 2.0 ( UVC) video f or the conn ecte d
PC.
4) RS-232 Jack (Color-Coded Blue): RJ-45 control port for sending serial control to the camera. This must be
connected to the camer a’s RS-232 port in order for the Quick -Connect USB Mini to auto-recognize a nd auto
load the correct Vaddio camera control protocols.
5) Mounting Flange: The mounting flange is provided for surface mounting the USB Mini (under table or in other
clever spots) and for easy access to the USB connection for BYOD laptop or computer.
➊ ➋
➊
➌
➎
➍
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 14 of 65
Page 15
Quick-Connect
Rear Panel
24VDC, 2.08 Amp
HD Monitor
HDMI or
WideSHOT SE
EZ-POWER VIDEO Ca t-5 Cable (orange to orange)
RS-232 Cat-5 Cable
Two Cat-5e/5e/6 Cables
for Video, Power and
Control, up to 150’
(45.72m) cabling
distance.
BASIC APPLICATION DIAGRAMS–WIDESHOTSEQUSBSYSTEM
The following diagram s show repres entati ve conn ectio ns f or the W ideSHO T SE Q USB and WideSHOT SE QMini
systems.
Basic Connections: WideSHOT SE with QUSB, No Network or PC Integration
WideSHOT SE POV Manual Camera shown with the Quick-Connect USB Interface (video application)
Rear View
(blue to blue)
Power Supply
Video - Power
USB Interface
DVI-D
Video
(Simulated HD Video Feed)
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 15 of 65
Page 16
Quick-Connect
WideSHOT SE
Two Cat-5e/5e/6 Cables
for Video, Power and
Control, up to 150’
(45.72m) cabling distance.
USB 2.0 - MJPEG Video
Using Standard UVC
HDMI
Near End Room Monitor
Host PC with Browser for
IP Network
Ethernet
PC Video
Far End Video Monitor
Simulated Video Feed
EZ-POWER VIDEO Ca t-5 Cable (orange to orange)
RS-232 Cat-5 Cable (blue to blue)
WideSHOT SE Camera
PC with Browser
Ethernet
IP (H.264) Streaming
Ethernet
Two (2) Cat-5 Cables for
Quick-Connect USB
Interface
IP Network
Basic Connections: WideSHOT SE with QUSB, USB 2.0 Streaming
USB Interface
(Rear view)
Simulated Video Feed
Video Camera
(Rear view)
Control and UC Application
Basic Connections: WideSHOT SE with QUSB, IP Streaming
With Mount
Power, Video and Control
Distance up to 150’ (45.72m)
for Control and UC
Application
RTSP or HLS
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 16 of 65
Page 17
Ceiling
Speakers
8 Ohm
8 Ohm
Cat-5
Cat-5
EasyUSB
Mixer/Amp
AEC Mics
PC “B” with Browser for
other side
Ethernet
B
Video, Power and Control
WideSHOT SE Camera
Ethernet IP Control
Quick-Connect
Ethernet
USB 2.0
Legend
USB 2.0
PC “A” with Browser for Control
A
IP Net work
Basic Connections: WideSHOT SE with QUSB, System with Audio and Video
and UC Application to connect to
PC “B” on other side
Two Cat-5 Cables
Up to 150’ (45.72m)
With Mount
Control and UC Application
to connect to PC “A” on
USB Interface
from either PC
UVC Video
UAC Audio
USB UVC Video
USB UAC Audio
IP Web Page Control
UC Application
(EasyMics)
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 17 of 65
Page 18
Two (2) Cat-5/5e/6 Cables
WideSHOT SE
RS-232 Cat-5 (blue to blue)
EZ-POWER VIDEO Ca t-5 (orange to orange)
24 VDC, 2.08 Amp
Power Supply
USB 2.0 Connected to
Quick-Connect USB Mini
HD Video
Extension of PCVideo
Room Monitor
(Simulated video feed)
Laptop with UC
USB 2.0
French bulldog
not required
BASIC APPLICATION DIAGRAM–WIDESHOTSEQMINI SYSTEM
Basic Connections: WideSHOT SE with QMini, USB Output to Computer
Rear Panel (above), Front Panel (below)
Front Panel
(UVC
Drivers)
Application
Video from Camera - Power to Camera
Camera
(HDMI, DVI
or RGBHV)
Distance up to 150’ (15.26m)
to Room Monitor
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 18 of 65
Page 19
WIDESHOTSECAMERA -FIRST TIME SET-UP
The WideSHOT SE was designed to be very easy to use and operate. There is documentation at the back of this
manual for pin-outs for the connectors on the WideSHOT SE camera and the USB Mini Interface.
Before Installing the Camera:
•Choose the camera mounting location while paying close attention to camera viewing angles, lighting
conditions, possibl e line of site obstructions and checking for in-wall obstruction s where the cam era is to be
mounted. Always pick a mounting location that will optimize the performance of the camera.
•Please locate the camera to enable easy positioning of the camera body with the ability to point down and away
from the ceiling and a bunch of fluor escent lighting cells. Cameras generally don’t like to be s wamped with fluorescent light and very few people sit on the ceiling anyway.
•The Thin Profile W all Mount for the WideSHOT SE can be mounte d directly to a 1-gang wall box or can be
mounted using the two (2) provided spiral drywall anchors.
•For Power/Video and RS-232 signals, use standard Cat-5 cable (568B termination and real RJ-45 connectors)
from the EZ-POW ER VIDE O and RS-232 ports on the back of the WideSHOT SE to the Qu ick-Connect USB
Mini Interface. The EZ-POWER VIDEO jack on the camera is color-coded as a reminder that there is 24 VDC
power on that Cat-5 cable.
Select the appropriate instructions below – WideSHOT SE QUSB System installation or W ideSHOT SE QMini
System installation.
STEP BY STEP WIDESHOTSEQUSBSYSTEMINSTALLATION INSTRUCTIONS
Step 1: After determining the optim um location of the camera; r oute, mark and test
the two Cat-5 cabl es fr om the c am era to t he Quic k -Connect U SB In terf ace loca te d at
the table or rack . The two Cat-5 cables should feed-through the hole located on the
rear flange of the Thin Profile Wall Mount. If the bracket is to be mounted on a 1-gang
wall box, use the screws supplied with the wall box cover plate to attach the Thin Profile
Wall Mount. If mounting to the drywall with wall anchors, use two quality wall anchors.
The mount provides for e asy levelin g. Pull th e C at-5 cables though th e w all a nd feed
the cables throug h the bac k of the m ount. Lev el th e m ount and tight en th e m ounting
screws.
Step 2: Using the HD VID EO SELECT rotary s witch and CAMERA SET TINGS dip switches on the back of the
camera, set up the cam era’ s output r esolution and functiona l pref er enc es. See Table: W ideSHO T SE Dip S witc h
Settingsand Table: WideSHOT SE VIDEO Selections…keep these tables handy for future use.
Setting the WideSHOT SE Camera:
•Set the desired HD Resolution with th e rotary selec tion switch. If changing the resolution, a lways reboot
the camera to ensure proper operation.
Note:For best results Streaming USB 2.0 (MJPEG) or IP Video (H.264), use 720p/59.94 (position “0”)
• Set the IR frequency (1, 2 or 3) of the camera (if it is to respond to the IR SHOT Commander Remote).
• Set the desired image orientation (normal or flipped).
Step: 3: Follow the sample wirin g diagram for connecting the Cat-5 c ables to the WideSHOT SE and Quick Connect USB Interface (See Basic Application Diagrams – WideSHOT SE QUSB System, but read and understand
the rest of these instructions - especially the next note).
NOTE: Check all Cat-5 cables for conti nuity in advance of the fina l connection. Labe l the Cat-
5 cables. Plugging the EZ-POWER VIDEO cable into the wrong RJ-45 may cause damage to
the camera system and void the warranty. For premise cabling, please use real RJ-45
connectors and crimpers. Please don’t use the pull through or EZ type of RJ-45.
Step 4: Place the camera onto the camera mount and use the provided ¼”-20 screws to secure the camera to the
mount. To dress the cabling, push the extra cable back into the wall opening. Position and focus the camera.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 19 of 65
Page 20
Step 5: Connect the Vaddio 24 VDC, 2.08 Am p power suppl y to a power o utlet and to the Quick -Connect USB
Interface. The Quick-Connect USB will initialize, power will travel down the Power/Video Cat-5 cable to the camera.
The camera will boot u p and in a few seco nds, differential HD video will tra vel back down the Cat-5 cable to the
Quick-Connect. When an image is available, the camera is ready to accept control information from the IR remote
control or RS-232 c am era contr oller. The Q uic k -Connect USB will d ispl ay th e Hard ware ( HW ) MAC Addres s an d
the IP address.
To ensure proper continuity of contr ol and operation of the cam eras, the RS-232 c ontroller (control
system or joystick) should be powered on after the camera.
You have finished installing the W ideSHOT SE QUSB s ystem. Unless you also need to install a W ideSHOT SE
QMini system, you may want to go to Controlling the WideSHOT SE Camera.
STEP BY STEP WIDESHOTSEQMINI SYSTEMINSTALLATION INSTRUCTIONS
Step 1: After determining the optimum location of the c amera; route, m ark and test
the two Cat-5 cables fr om the camer a to the USB Mini Interfac e located at the table.
The two Cat-5 cabl es should fee d-through the ho le located on the rear flang e of the
Thin Profile Wall Mount. If the bracket is to be mounted on a 1-gang wall box, use the
screws supplied with the wall box cover plate to attach the Thin Profile Wall Mount. If
mounting to the drywall with wall anchors, use two quali ty wall anchors . The mount
provides for easy leveling. Pull t he Cat-5 cables though th e wa ll and f eed the cab les
through the back of the mount. Level the mount and tighten the mounting screws.
Step 2: Using the HD VIDEO SELECT rotar y switch and CAMERA SETT INGS dip
switches on the back of the camera, set up the camera’s output resolution and functional preferences. See Table:
WideSHOT SE Di p Switch Settings and T able: WideSHOT SE VI DEO Selections…k eep these tables handy for
future use.
Setting the WideSHOT SE Camera:
•Set the desired HD Resolution with th e rotary selec tion switch. If changing the resolution, a lways reboot
the camera to ensure proper operation.
Note:Use 720p/59.94 (position “0”) for best results for streaming USB 2.0 (MJPEG) video.
• Set the IR frequency (1, 2 or 3) of the camera to respond to the IR SHOT Commander Remote).
• Set the desired image orientation (normal or flipped).
Step: 3: Follow the sample wiring diagram for connecting the Cat-5 cables to the WideSHOT and USB Mini
Interface (See Basic Application Diagram – WideSH OT SE QMini System, but read and u nderstand the rest of
these instructions especially the next note).
NOTE: Check all Cat-5 cables for conti nuity in advance of the fina l connection. Labe l the Cat-
5 cables. Plugging the EZ-POWER VIDEO cable into the wrong RJ-45 may cause damage to
the camera system and void the warranty. For premise cabling, please use real RJ-45
connectors and crimpers. Please don’t use the pull through or EZ type of RJ-45.
STEP 3a: Connect a Cat-5 cable from the EZ-POWER VIDEO RJ-45 jack of the USB Mini to the EZ- POWER
VIDEO jack of the Vaddio camera.
STEP 3b: Connect a Cat-5 cabl e from the RS-232 TO CAMERA RJ-45 jac k on the U SB Mini to th e RS-232
serial control port of the Vaddio camera.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 20 of 65
Page 21
STEP 3a
STEP 3b
STEP 5
EZ-POWER VIDEO Ca t-5 (orange to orange)
RS-232 Cat-5 (blue to blue)
STEP 6
USB 2.0
Diagrams: Connecting the USB Mini
STEP 4: Place the cam era onto the camera m ount and us e the provided ¼”-20 screws to sec ure the cam era to
the mount. To dress the cabling, push the extra cable back into the wall opening.
HINT: A small piece of black f abr ic or f elt at tac he d t o the bac k of the mount (wall-side) wit h a small sl it to
allow cables through may help the overall dressing of the mount and cables.
STEP 5: Connect the supplied 24 VDC, 2.08 Amp switching power supply to the USB Mini. Plug in the AC power
cord to the power suppl y and connect it to a loc al power outlet. Verif y the blue LED po wer light on the U SB Mini
and the blue LED on the Vaddio camera are illuminated.
STEP 6: Connect a USB 2.0, Type-A male to USB Type-B male cable from the USB Type-B jack of the USB Mini
to the USB 2.0 Type-A port on the laptop or PC.
Cable
STEP 7: Again, for the best results, set the camera to 720p/59.94 video resolution by turning
its rotary resolution s witch on the back of the camera to the ‘0’ position (at 6:00) with the
notch in the rotary switch pointed straight downward.
STEP 8: Using desired third-party software, verify UVC file streaming. Upon applying power
to the system, the USB Mini should show up on the connected computer as a UVC video USB
2.0 peripheral (more on this later).
STEP 9: Connect the Vaddio 24 VDC, 2.08 Am p power supply to a po wer outlet and to the M ini USB Interface.
The USB Min i will initia lize and power will travel down th e EZ-POWER VIDEO Cat-5 cable to th e camera. The
camera will boot up and in a few seconds, dif ferential HD video will travel back down the Cat-5 c able to the USB
Mini. When an image is available, the camera is ready to accept control information from the IR SHOT Commander.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 21 of 65
Page 22
Menu
Controls
Range/Modes
Default
Notes
MODEL
IR-CDS, D&N
IR-CDS
Do not adjust
EXPOSURE
LENS MODE
NORMAL, DEBLUR
NORMAL
BRIGHTNESS
0-20
10
Exposure compensation
level
SHUT SPEED
AUTO, MANUAL
AUTO
Sets shutter speed – Do
not adjust
DSS
---
---
Dynamic Show Shutter –
NOT USED
AGC
0-10
10
Automatic Gain Control
FLICKERLESS
OFF, ON
---
Auto set if WDR is on
WDR/BLC
WD R (LOW, MID-LOW, MIDDLE,
WDR LOW
WDR = Wide Dynamic
position.
DAY&NIGHT
DAY, NIGHT, AUTO
DAY
Auto mode automatically
low - NOT USED
WHITE BAL
MODE
AUTO, ONE PUSH, MANUAL,
INDOOR, OUTDOOR,
AUTO
RED GAIN
0-20
---
Adjusts red in manual
mode
BLUE GAIN
0-20
---
Adjusts blue in manual
mode
CHROMA
0-16
8
Color saturation
CONTROLLING THE WIDESHOTSECAMERA
•IR Remote: The IR SHOT Commander Rem ote is the best way to control the c amera in real time. The IR
remote controller c an control the camera’s basic func tions and enter the OSD (o n-screen display) for m ore
advanced controls. The IR remote is the best way to control the camera in real-time.
•Web Interface (QUSB): The Quick-Connect USB’s web interface auto-loads the control protocols of the
Vaddio camera att ached (p retty coo l huh?) . Full c amera c ontrols including CCU ( color cor rection unit) im age
controls are avai lable f rom any a pprove d web bro wser on a ny com puter . T he IP addres s is alwa ys d isplayed
on the front panel display of the QUSB so access to the internal web pages is super easy.
•Web Interface (QMini): The USB Mini’s web interface auto-loads the control pro tocols of the Vaddi o cam era
attached. Camer a set-up and controls are available to the administrator of the system from any approved
browser on any computer. The system has two modes; Video Streaming Mode and Web Control Mode. While
using the Web Control m ode, the camera image is not avai lable for preview. For this reason, t he IR SHOT
Commander controlling the camera image through the OSD is the best way to control the camera in real time.
•Telnet Control (QUSB): The cam era can be contr olled throug h the Quick -Connect USB via T elnet session.
These exciting commands are listed at the back of the manual.
•RS-232 Control (QUSB): An API is provide d for contr ol of the cam era over RS-232 (commands in the bac k
of manual).
•RS-232 Control (QMini): This control port is used by the USB Mini to ID the attached camera. Using another
control method (joystick or control system) isn’t necessarily a great idea, because the camera won’t be
recognized by the USB Mini and it won’t auto-load the control protocols for the c amera or serve up th e web
pages.
Table: WideSHOT SE OSD Menu Structure
Use this OSD menu with the IR SHOT Commander Remote to make video adjustments (Picture, Color, Exposure,
etc…) on the WideSHOT SE camera. Using the IR SHOT Commander Remote is the easiest way to set the
camera’s color and overall picture attr i butes .
MID-HIGH, HIGH) BLC (P OSITION,
SIZE), OFF
Range, the intensity of
which can be set. BLC =
Backlight compensation,
which can adjust size and
drops from Color to B/W
when the light level is to
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 22 of 65
Page 23
Menu
Controls
Range/Modes
Default
Notes
IMAGE
HLC
MODE (OFF, ON, NIGHT), LEVEL
OFF
High Light Compensation.
camera.
DNR
AUTO, OFF, LOW, MIDDLE, HIGH
AUTO
Digital Noise Reduction
MIRROR
OFF, H, V, H&V
OFF
For image flip – leave off
back of camera only.
SHARPNESS
0-10
2
ACE
OFF, LOW MIDDLE, HIGH
WDR
Select Digital WDR.
on.
DEFOG
OFF, ON (AUTO, MANUAL)
WDR
Overrides ACE.
FREEZE
OFF, ON
OFF
Turns video to still frame.
GAMMA
0.45 – 0.75
0.45
Adjusts perceived
brightness
E. ZOOM
OFF, ON (LIMIT Max 2x – 32x)
OFF
Extra digital zoom – not
recommended
INTELLIGENCE
PRIVACY
OFF, ON (MASK, MODE,
POSITION, SIZE, …)
OFF
Places adjustable privacy
mask over video
MOTION
OFF, ON
OFF
Not used – leave off
DIS
OFF, ON
OFF
Digital Image Stabilization
SPECIAL FUNC
DEFECT
0-255
18
Compensates for bad
remote to run.
IMAGE RANGE
FULL, COMP, USER (0-32)
FULL
Sets image bit range.
SYSTEM
NTSC, PAL
NTSC
Sets SD image mode.
HD FORMAT
720p/30-1080p/60
1080p/30
Adjust with camera rotary
only
EX-SDI
OFF, ON
OFF
Not used.
DO NOT ADJUST.
COMM
ID, BAUDRATE, PROTOCOL
---
DO NOT ADJUST.
DISPLAY
DISP SEL
ID, TITLE, ZOOM RATIO, SYSTEM
MSG
---
Select display item for
plain text over video.
SET TITLE
[keyboard]
---
Sets upper left text (40
save)
INIT SEL
ON (ID, BAUDRATE, PROTOCOL,
VERSION, INIT MSG), OFF
ON
Information displayed on
Initialization – Not visible
SET INIT MSG
[keyboard]
Sets custom initialization
message – Not visible
LANGUAGE
ENGLISH, SIMPLIFIED CHINESE,
JAPANESE
ENGLISH
[EXIT]
Return to the previous
if at top level
[SAVE]
Stores changes in sub
menus
[DFLT]
Sets the camera’s OSD
cycle after execution.
(0-20) COLOR (0-13)
When extremely bright
light is projected onto the
and use dip switch on
Disabled if WDR is active,
not available is defog is
pixels if they occur. Set
threshold and press OK on
IMPORTANT: DO NOT CHANGE BAUDRATE OR PROTOCOL! This will remove your ability to control the camera.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 23 of 65
TRADITINAL CHINESE,
char. limit, requires a
Sets OSD language
level of OSD menu or exit
back to default.
Recommend hard power
Page 24
Command
Result
81 01 08 33 00 FF
Change Protocol to VISCA
81 01 08 33 01 FF
Change Protocol to UPDATE
81 01 08 33 02 FF
Change Protocol to PELCO-P
81 01 08 33 03 FF
Change Protocol to PELCO-D
81 01 08 34 00 FF
Change Baud Rate to 38400
81 01 08 34 01 FF
Change Baud Rate to 57600
81 01 08 34 02 FF
Change Baud Rate to 19200
81 01 08 34 03 FF
Change Baud Rate to 4800
81 01 08 34 04 FF
Change Baud Rate to 115200
81 01 08 34 05 FF
Change Baud Rate to 2400
OSD recovery
If you change baud rate or protocol in the OSD, here’s what happens and how to fix it.
The COMM section of the OSD (under SPECIAL FUNC) is for communication between the WideSHOT SE’s camera block and
the circuit board which communicates with it. Changes made to the Baud Rate or Protocol will prevent this board from
communicating with the camera block, since they need to have matching Baud Rates and Protocols. If they don’t match, you’ll
lose the ability to control nearly all camera functions (so please don’t do it to yourself – you’ll regret having to perform the
following goofy recovery process…).
To recover, you’ll have to te mp or arily ch ang e the Baud Rate and Protocol on the circuit board to mat ch th e new settings in your
camera block. To do this, connect the camera’s cat-5 serial cable to a PC running a Windows OS with use of a 998-1001-232
EZ Camera Control adapter (contact Vaddio Support if you need to obtain one) and a USB to serial cable. Download Vaddio
Loader from our website and r un it on the conne cted computer. Sele ct the computer’s connected COM port within Vaddio Loader
and go to File > Serial Commands.
You’ll now need to send the camera serial commands that will temporarily change the circuit board’s Baud Rate and Protocol.
The command(s) you’ll send should correspond to the Baud Rate or Protocol change you made within the OSD. If you don’t
remember what you changed that to, you’ll need to try all combinations until communication is restored.
On the Command line, in Vaddio Loader the following commands would be used:
Click ‘send’ in Vadd io Loa der t o ex ecute the Com mand l ine. A res ponse of “90 41 FF 90 51 FF“ to a co mmand mean s the camera
accepted and performed that command.
When communication is restored the camera will start responding to commands from the IR SHOT Commander Remote again.
Access the OSD and restore t he camera b lock’ s Baud Ra te to 9600 a nd Proto col to VISCA. Power-cycle the camera (phy sical ly
remove and reconnect p ower to either t he camera or the Quick-Connect) to restor e the circui t board’s communi cation to d efaults.
There are much better things to do with your time. Leave the COMM section of the OSD alone and spend the time you would
have spent fixing it crafting an ornate bridge structure out of toothpicks instead.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 24 of 65
Page 25
111°
The WideSHOT SE has a horizont al FOV of 11 1°
3.3’ 1m
8’
10’ (3.05m)
FRAMING THE VIDEO SHOT
When framing the shot with a WideSHOT SE camera, consider and review the following
elements:
•The area should be well lit and without reflec tive surfaces . For wall surfaces , use a flat
paint or wall coverings to minimize light and audio reflections. Use neutral colors, for
example; pale grey, pale blue or colors that are easy for any camera to process.
•Avoid white and black or a stark contrast color palette, avoid placing a big old whiteboard, blackboard or black
curtain in th e background, and avoid complex déc or in view of the camera (like bus y modern-art-like stuf f).
Avoid glass, chrome, mirrors, and glass on table tops to minimize the lighting and audio reflections.
•Always avoid having a window in the camera’s shot as sunlight can be very disruptive of camera performance.
Window treatments are a must for rooms with windows to achieve evenly lit space without direct sunlight.
•Never position the cam era s o that an y ceiling lights ar e in the v ideo f ram e. Again, no o ne sits an ywhere n ear
the ceiling and direct lighting in the frame can be problematic for the automatic functions of any camera.
The bottom line is s imple, give the camera a c hance to work well in th e room and excellent video is the result.
There are many room set up primers available on today’s internet for reference.
Drawing: A Small 8’ wide x 10’ long Conference Room with a WideSHOT SE
and is an excellent choice for small (huddle)
conferencing spaces th at range from 8’ (2.44m) to
12’ (3.66m) in width x depth.
In this example, the seated subjects are 3.3ft (1m)
away from the camera and the WideSHOT SE can
easily capture all of the meeting participants f rom
this distance
The WideSHOT SE can be digitally zoomed ( with
dip switch 5) into a tighter shot for a conference
room with fewer participants as well.
(2.44m)
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 25 of 65
Page 26
3 X Digital
The WideSHOT SE camera set to
mannerisms of the meeting
ive visual
12’
12’ (3.66m)
Drawing: A Bigger Small Room, 10’ wide x 12’ long Conference Room with WideSHOT SE
• WideSHOT SE with no zoom - Blue
• WideSHOT SE with digital zoom - Red
the full wide end of 111°, in this
example, is too wide for this room
and will not render any real detail
such as facial expres s io ns and other
participants. Remember, with a real
wide shot, a tall shot is part of the
deal too.
The WideSHOT SE can b e zoomed
into a tighter shot (3 X Di gital Zoom
Mode with dip switch 5) allo wing all
the subjects in this r oom to be seen
on camera while still providing the
details needed for effect
communications.
Zoom Mode
(3.66m)
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 26 of 65
Page 27
Format
Resolution
Frame Rate
Aspect Ratio
MJPEG
1280 x 720
15/30
16:9
960 x 544
15/30
16:9
704 x 576
15/30
4:3
640 x 480
15/30
4:3
640 x 360
15/30
16:9
424 x 240
15/30
4:3
352 x 240
15/30
4:3
320 x 240
15/30
4:3
320 x 180
15/30
16:9
QUICK-CONNECT USB AND QUICK-CONNECT USBMINI DETAILS AND COMPATIBILITY
The Quick-Connect USB and USB Mini Interfaces use UVC (Universal Video Class)
drivers for USB 2.0 video and do not require the loading of any other drivers to run on
the PC. The maximum USB streaming resolution is 720p/30. Resolution is autonegotiated.
Compatibility - Web Browsers:
• Internet Explorer
• Safari
• Chrome
• Firefox
Compatibility with Soft Conferenc ing Clients
The Quick-Connect USB and USB Mini are compatible with most soft conferencing clients (such as Google Hangouts, Zoom,
Vidyo, and Skype for Business) and with standards-based media players, and new programs that it can provide a video source
to are released all the time.
UC soft-client and other software manufacturers update their products to add new features or interfaces. This may introduce
changes in the way that they interact with UVC standards-based or MJPEG video sources on your existing hardware. Vaddio
provides a continuing research and development effort to ensure compatibility with other manufacturer’s products. If
incompatibilities are found, contact our Support team and they will investigate for possible solutions.
USB 2.0 UVC Driver Compatibility
The USB 2.0 UVC (Univ ers al Video Class) video driver res ol ut ion ta ble is an internal list of resolutions av ail abl e f or th e Host PC
and the Q uick-Connect USB Mini to negotiate and use for any approved/ tested USB app lication. T ypically, the hi ghest reso lution
possible between both the PC and Quick-Connect U SB Mini is used.
Table: Supported UVC Resolutions
Note: The bandwidth
of USB 2.0 limits the
maximum res ol ution to
720p/30 using MJPEG
compression.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 27 of 65
Page 28
QUICK-CONNECT USBINTERNAL WEB PAGES AND CONTROL
The internal web pag es will allow control of the Quick -Connect USB and control of the attached camera via a
network connection. Thes e web pages will allow t he us er or adm inistrator to set securit y pass words, c hange th e
IP address, view diagnostics, access the firmware upgrade page and more!
DHCP IP Set-up (Dynamic Host Configuration Protocol):
If the LAN has a DHCP (dynamic host configuration protocol) server, then the IP address, gateway and routing
information will automatically be assigned. The QUSB firmware is defaulted to DHCP and will attempt to dynamically
obtain an IP address using DHCP, but it will fall back to the default address of 169.254.1.1 if no DHCP server can be
found.
Static IP Set-up:
The static IP can be assign ed either through the network or directly wit h a computer u si ng a network cable (depending
on the age of the computer , you may need a cr oss-over network cable). Either way the steps are the sa me for netw or k
or direct connection to a computer. The default address of the QUSB camera is 169.254.1.1 and the Subnet mask is
255.255.0.0. Different computer OS types all have their own way of doing things (without question), but they a re
essentially doing the same stuff, changing the IP address so the web pages of the QUSB are accessible.
Quick-Connect USB Web Pages Tour:
QUSB Screen Shot: Login
The QUSB web interface is intended as a user’s camera control page at one level, and an administrator’s
management tool at another level, which requires password authentication for access.
The Login Page will appear if there is a us er pas sword assigned b y the administrator. Assigni ng a us er password
can limit access to camera controls to only trusted us ers. The administrat or can set the pass word for the user
account (whose Username will be ‘user’) from the admin interface. If no user password is assigned, the web page
will automatically open to the Camera Control page.
Admin access has the following default credentials:
Username: admin
Password: password
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 28 of 65
Page 29
➊
➋
QUSB Screen Shot: Camera Control Page - No Camera Detected
The N o Camera Detecte d window will appe ar if the Quic k-Connect US B has no comm unication with th e cam era.
Check the camera power and serial connections if no camera is found within 30 seconds of initialization. The QUSB
controls the camera over the serial connection.
QUSB Screen Shot: User Menu - Camera Control Page
1) CCU Scenes - Custom A, Custom B and Custom C
There are 3 preset m emory locations for sc enes conf igured and stored on the Ca mera Settings Menu Tab o n the
WideSHOT SE CCU Scenes, under Color Settings. The Admin has control to set up the scenes and the User can
recall these presets by clicking on Custom A, B or C.
2) Preset Lighting Scenes
Six preconfigured ligh ting presets were set by the technical f olks at Vaddio (r eally…Scott se t all the pres ets) that
are meant to be used in certain lighting conditions or scenarios. These lighting presets include; Automatic,
Incandescent Hi, Inc andes c ent Lo, F luoresc ent H i, F luores cent Lo an d Out door ( charac ter lim itations are why the
names are spelled so gnarly). Set this control to the best setting for the room where the camera is used.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 29 of 65
Page 30
The default Admin Account password is password
QUSB Screen Shot: Admin Log-in
By selecting the Admin Menu Bar, the Admin Login password pop-up window will appear and await the entry of the
password. By entering the Admin menus, 9 more m enu keys appear on the left side of the sc reen. The default
Admin password is password.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 30 of 65
Page 31
➊
➋
➌
➍
Cancel and Save Buttons
Note: At the bottom of each of the adm in m enus, there is a Ca ncel and Save but ton. Please
click on the Save bu tton bef ore exiting each web page if the changes made requi re retention.
Otherwise hit Cancel to delete any changes made to the page while exiting.
QUSB Screen Shot: Admin Menu - Camera Settings Page
The Camera Settings page provides the parameters to allow the end user to match the camera to the environment,
set the CCU presets and make startup assignments.
1) Load CCU Scene at Startup: Check this box to load a CCU (color cor rection unit) Scene into the camera
when the camera pow ers up. The pull do wn menu will allow the selection of one of the 6-factor y scenes, or
any of the 3-user defined scenes.
2) CCU Scenes: Click on any of these 9 buttons to load one of the CCU scenes into the camera. These scenes
can be fine-tuned if changes are needed, and stored into any of the three admin defined scenes.
3) Color Settings: When painting or shad ing camera scenes for s pecific lighting situations or environments,
these attributes can be adj usted for matching cameras in the sam e area. The parameters within the Color
Settings section are defined below (top to bottom):
•Auto White Balance check box: W hen checked, camera will opera te in Auto White Balance Mode, w hen
unchecked, the camera will be in Manual White Balance Mode to allow for adjustment of Red and Blue Gain.
•Red Gain: Move the adjustment slider as requ ired for am ount of Red G ain desir ed. A num eric value wil l
be displayed in the box to the right of the slider.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 31 of 65
Page 32
•Blue Gain: Mo ve the adju stment s lider as require d for am ount of Blue Ga in desi red. Num eric va lue will
be displayed in the box to the right of the slider.
•Detail: Move the adjust ment slider as required f or amount of detail (A perture) d esired. Numeric va lue wil l be
displaed in the box to the right of the slider. Note: If the detail is too high, the video can look grainy and appear
wicked noisy.
•Chroma: Move the adjustm ent slider as required for the am ount of Chroma
(Color Vibrancy) desired. A num eric value will be displayed in the box to the
right of the slider.
•Store CCU Scene button: Once the desired s cene adjustments have b een
made, this button will activate a pop-u p menu that can be use d to store this
scene into one of the three User Defined Scene locations. These user defined
scenes can be named as required for clarity and can be adjusted and re-saved
at any time.
4) Custom CCU Scene Labels: The labels for the (3) User Defined customizable
Scenes can be changed as needed. Move the cursor into t he appropriate windo w and edit the text. Press
Save to store these changes or press Cancel to exit this window.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 32 of 65
Page 33
➊
➍
➌
➋
➎
QUSB Screen Shot: Admin Menu - Streaming Page
1) Streaming Mode: Streaming can be set f or either USB 2.0 s treaming ( MJPEG) or IP stre aming (H .264); bu t
not both at the same time. The QUSB can stream USB and accept IP control, or it can IP stream with IP control.
Choose the streaming mode here.
2) USB Device Name: Allows the user to use a “friendly name” per system. In a BYOD format, the user has the
ability to move between different UC conference rooms and have the ability to assign the PC’s USB resources
to that room.
3) Color Space: The UVC drivers will neg oti ate t he c o lor depth, but this param eter allo ws the us er to reduce the
color depth to 4:2:0, whic h is used with the ol der/cheaper webcam s and applicati ons, where image qua lity is
not as critical. T he 4:2:2 color is used by many applic ations that take advant age of the perform ance of the
camera where the colors are more vibrant and precise.
4) IP Streaming Settings: The Video Settings allow the selection of the target performance for the IP Streaming.
The QUSB is set up for a variable bit rate and the user can select the video resolution and the quality, such as
High Quality (Best), Standard Quality (Better) and Low Bandwidth (Good). Every effort to eliminate stupefyingly bad combinations with the 5 or 6 parameters that make up the image size, quality, bit rate, bandwidth etc… has
been made, so you can’t pick 1080p at a bit rate of 128Kbps, which would lo ok totally wicked awful - and
probably wouldn’t work anyway.
5) Streaming Protocol and URL: Admin chooses the streaming type and the p ort num ber for RT SP. The HLS
port is always on 8 0. T he supporte d protoc ols are RTSP and HLS (Apple’s H TTP Li ve Stream ing). RT SP is
best for live applications, where HLS serves the Apple iOS devices and is better for playback due to the amount
of buffering the HLS has built-in. The Streaming URL auto populates and that path can be changed.
When finished setting up the s treaming param eters click Save to put the changes into effect or canc el, which will
not save the configuration
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 33 of 65
Page 34
MAC Address, IP
QUSB Screen Shot: Admin Menu - Room Labels
The Room Labels m enu allows the adm inistrator to la bel the compan y name, room name, room phone and help
phone on a per QUSB basis. The labels appear on every page at the top/middle of the page. Simply enter the room
information and click Save.
QUSB Screen Shot: Admin Menu – Networking – DHCP Configuration
Under the Networking m enu, the Net work Configur ation and Net work Interf aces are displa yed. This is where the
Network administr ator as s i gns e ith er DHCP or a Stati c addres s and th e as s ociat ed par ameters. The QUS B is s et
to DHCP by default.
Address, Subnet Mask
and Gateway will Autofill when in DHCP Mode
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 34 of 65
Page 35
IP Address, Subnet
QUSB Screen Shot: Admin Menu – Networking – Static IP Configuration
If Static IP is used, the IP Address, Subnet Mask and Gateway are m anually enter ed. Click on Sa ve to keep the
Static IP information or Cancel to cancel.
Mask and Gateway are
entered into the system
manually for Static IP
QUSB Screen Shot: Admin Menu - Security
The Security m enu allows the Adm in to create or u pdate the “user” pass word and update the default or current
“admin” password. U pdating the “user ” password for the first time will c reate a secure l ogin page when t he web
interface is first brought up. The default “admin” password is: password. The Network administrator can reassign
the user name and password as well as the admin password. There is only one “user” password and one “admin”
password at any given time. If changes are made, click on Save to store the change.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 35 of 65
Page 36
Screen Shot: Admin Menu - Diagnostics
Diagnostics menu button will display the diagnostic log. This may help the Vaddio technical support team diagnose
issues with the QUSB and the attached camera.
QUSB Screen Shot: Admin Menu - System Menu
The System Menu is wher e the Firmware Upda tes are perf ormed. Ther e will be firmware upd ates and upg rades
over the life of the Quick -Connect U SB. T he f ile for the firm ware upd ate is c hosen in this m enu and the upd ate is
started here too. A remote system Reboot and Restore to Factory Settings is also available.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 36 of 65
Page 37
QUSB Screen Shot: Admin Menu - Update Confirmation
After clicking on “Be gin F ir mware Update…” a c onf irm atio n pop-up and warning will be disp la yed. Please contac t
Vaddio Technical Support for assistance with updates if required. Please read and completely understand the popup warnings as it is easy to lose patience waiting for updates. Click on continue to start the update.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 37 of 65
Page 38
TECHNICAL SUPPORT NOTE:
QUSB Screen Shot: Admin Menu - Update in Progress
After the firmware load has been started, a pop-up screen will advise patience and notify, in terms of a percentage
completed, the progress of the firmware update load. Again, please don’t interrupt the firmware load.
QUSB Screen Shot: Admin Menu - Help
Service/Help inform ation can be f ound under the Help menu. Phone num bers and e-m ail to contac t Support ar e
listed here. A direct link to our online support resources like manuals, FAQ’s and firmware files is also available.
Please work with your Network Administrator prior to calling Vaddio for technical support.
Please have on-site network personnel initiate tech support calls with Vaddio only.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 38 of 65
Page 39
QUICK-CONNECT USBMINI INTERNAL WEB PAGES AND CONTROL
The QMini is capable of streaming video over USB, or using IP over USB to c ontrol the connected cam era. To
toggle the QMini’s contr ol mode press the ‘MODE’ button on the device See F ront Panel with Featur e Call-outs.
The internal web pa ges will al lo w c ontr o l of th e Quick-Connect USB Mini and control of the attache d c amera via a
network connectio n. Thes e web pa ges wil l allow t he user or administrat or to s et secur ity pass words, change th e
IP address, view diagnostics, access the firmware upgrade page and more!
Quick-Connect USB Mini Web Pages Tour:
QMini Screen Shot: Login
The QMini web server is intended as a user’s camera control page at one level, and an administrator’s management
tool at another level, which requires password authentication for access.
The Login Page wil l appear if there is a user name assigned b y the administrat or. The administr ator can set t he
password for the User account. If no user password is assigned, the web page will automatically open to the camera
control page when the USB streaming mode is toggled to web server control mode. In web server mode, the video
is switched off , so as mentioned repetitively several ti mes earlier, the I R SHOT Comm ander Remote is the bes t
way to control the camera in real time.
QMini Screen Shot: Camera Control Page - No Camera Detected
The No Camera Detected window will appear if the Quick-Connect USB Mini has no communication with the
camera. Check the c amera power and ser ial c on nec ti ons if no c amera is found w ith in 30 s ec o nds of i nit iali za tion .
The USB Mini controls the camera over the serial connection.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 39 of 65
Page 40
➊
➋
The default Admin Account password is password
QMini Screen Shot: User Menu - Camera Control Page
1) CCU Scenes - Custom A, Custom B and Custom C
There are 3 pres et memory locations f or s c enes c o nfigured and store d o n the Camer a Settings Men u Tab on the
WideSHOT SE CCU Scenes, under Color Settings. The Admin has control to set up the scenes and the User can
recall these presets by clicking on Custom A, B or C.
2) Preset Lighting Scenes
Six preconfigured ligh ting presets were set by the technical f olks at Vaddio (r eally…Scott se t all the pres ets) that
are meant to be used in certain lighting conditions or scenarios. These lighting presets include; Automatic,
Incandescent Hi, Inc andes c ent Lo, Fluorescent H i, F luores cent Lo an d Out door (character lim itations are why the
names are spelled so gnarly). Set this control to the best setting for the room where the camera is used.
QMini Screen Shot: Admin Log-in
By selecting the Admin Menu Bar, the Admin Login password pop-up window will appear and await the entry of the
password. By entering the Admin menus, 9 more m enu keys appear on the left side of the sc reen. The default
Admin password is password.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 40 of 65
Page 41
➊
➋
➌
➍
Cancel and Save Buttons
Note: At the bottom of each of the adm in menus, ther e is a Canc el and Sav e button. Pl ease
click on the Save button bef ore exiting each web page if the changes made requ ire retenti on.
Otherwise hit Cancel to delete any changes made to the page while exiting.
QMini Screen Shot: Admin Menu - Camera Settings Page
The Camera Settings page provides the parameters to allow the administrator to match the camera to the
environment, set the CCU presets and make startup assignments.
1) Load CCU Scene at Startup: Check this box to load a CCU Scene into the camera when the camera powers
up. The pull down m enu will allo w the selection of one of the 6-f actory scenes, or any of the 3-us er defined
scenes.
2) CCU Scenes: Click on any of these 9 buttons to load one of the CCU scenes into the camera. These scenes
can be fine-tuned if changes are needed, and stored into any of the three admin defined scenes.
3) Color Settings: When painting or shad ing camera scenes for s pecific lighting situations or environments,
these attributes can be adj usted for matching cameras in the sam e area. The parameters within the Color
Settings section are defined below (top to bottom):
•Auto White Balance check box: When checked, cam era will operate in Auto W hite Balance Mode, when
unchecked, the cam era will be in Manual White Balance Mode to allow for adjustment of Red and Blue Gain.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 41 of 65
Page 42
➊
➍
➌
➋
•Red Gain: Move th e a dj us tment slider as requir e d f or amount of Red G ain desired. A numeric value will be
displayed in the box to the right of the slider.
•Blue Gain: Mo ve the adju stment s lider as req uired f or amount of Blue Gain d esired. Numeric value will be
displayed in the box to the right of the slider.
•Detail: Move the adjus tm ent slider as requir ed f or amount of detai l (Apertur e) desir ed. A num eric value will
be displayed in the box to the right of the slider. Note: If the detail is too high, th e vide o c an l ook grainy and
appear wicked noisy.
•Chroma: Move the adjustm ent slider as required for the amount of Chroma (Color Vibrancy) desired . A
numeric value will be displayed in the box to the right of the slider.
•Store CCU Scene button: Once the desired scene a djustments have been made, th is button will acti vate a
pop-up menu that can be used to store this scene into one of the three User Defined Scene locations. These
user defined scenes can be named as required for clarity and can be adjusted and re-saved at any time.
4) Custom CCU Scene Labels: The labels for the (3) User Define d customizable Sc enes can be cha nged as
needed. Move the cursor into the appropri ate windo w and edit the tex t. Press Save to s tore thes e chang es
or press Cancel to exit this window.
QMini Screen Shot: Admin Menu - Streaming Page
1) Streaming Mode: Streaming for the USB Mini is USB 2.0 streaming (MJPEG).
2) USB Device Name: The USB device “friendly” name is displayed here. This parameter is editable.
3) Color Space: The UVC drivers will neg oti ate t he c o lor depth, but this param eter allo ws the us er to re duc e t he
color depth to 4:2:0, whic h is used with the ol der/cheaper webcam s and applicati ons, where im age quality is
not as critical. T he 4:2:2 color is used by many applic ations that take advant age of the perform ance of the
camera where the colors are more vibrant and precise.
4) When finished sett in g up th e s tr eaming parameters, cli ck Save to put th e c h ang es into effect or cancel, which
will not save the configuration.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 42 of 65
Page 43
QMini Screen Shot: Admin Menu - Room Labels
The Room Labels m enu allows the adm inistrator to la bel the compan y name, room nam e, room phone and help
phone on a per USB Mini basis. The labels appe ar on ever y page at the top/m idd le of the pa ge. Sim pl y enter the
room information and click Save.
QMini Screen Shot: Admin Menu - Networking
Under the Networking menu, the Network Configuration page displays the Hostname of the device. The USB Mini
uses Ethernet over the USB port. The MAC Address is unique, the IP address is set to 169.154.1.1 and the Subnet
Mask set to 255.255.0.0. These parameters are not editable.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 43 of 65
Page 44
QMini Screen Shot: Admin Menu - Security
The Security menu allows the Admin to UPDATE “user” PASSWORD and UPDATE “admin” PASSWOR D. The
default “user” password is: password. The default “admin” password is also: password. The Network
administrator can re ass ign the us er n ame and password as w ell as th e admin password. T her e is on ly one “user”
password and one “admin” password at any given time. If changes are made, click on Save to store the change.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 44 of 65
Page 45
QMini Screen Shot: Admin Menu - Diagnostics
Diagnostics menu button will display the diagnostic log. This may help the Vaddio technical support team diagnose
issues with the USB Mini and the attached camera.
QMini Screen Shot: Admin Menu - System Menu
The System Menu is wher e the Firmware Upda tes are perf ormed. Ther e will be firmware upd ates and upg rades
over the life of the Quick-Connect. The file for the firmware update is chosen in this menu and the update is started
here too.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 45 of 65
Page 46
QMini Screen Shot: Admin Menu - Update Confirmation
After clicking on “Be gin F ir mware Update…” a c onf irm atio n pop-up and warning will be dis p layed. Please cont act
Vaddio Technical Support for assistance with updates if required. Please read and completely understand the popup warnings as it is easy to lose patience waiting for updates. Click on continue to start the update.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 46 of 65
Page 47
QMini Screen Shot: Admin Menu - Update in Progress
After the firmware load has been started, a pop-up screen will advise patience and notify, in terms of a percentage
completed, the progress of the firmware update load. Again, please don’t interrupt the firmware load.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 47 of 65
Page 48
TECHNICAL SUPPORT NOTE:
QMini Screen Shot: Admin Menu - Help
Service/Help information can be found under the Help menu. Support phone numbers and e-mail, manuals, FAQ’s
and System information is listed on this page. Have this page open when calling Vaddio Tech Support.
Please work with your Network Administrator prior to calling Vaddio for technical support.
Please have on-site network personnel initiate tech support calls with Vaddio only.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 48 of 65
Page 49
CONNECTING THE WIDESHOTSE TO THE PC AND PROGRAM OF CHOICE
The Quick-Connect USB or Quic k-Connect USB Mini and att ached camera are com patible with many program s
and media players.
Skype Example:
1) After connecting a camera to the Quick -Connect USB or Q uick-Connect USB
Mini, with a qual ity US B 2.0 cable, p lug the US B-B p ort of the Quick-Connect
Interface to the USB-A port of the computer. A pop up window on the computer
monitor will display a message similar to one of these:
a. Found Mini USB
b. Found QC-USB
c. Found USB Composite Device
d. Found US B Video D evic e
2) Open Skype and perform the following steps:
a. Open the Tools Menu and drop down to Options
b. Click on Video Settings and under Webcam choose USB Video Device or Friendly Name if it has been
assigned
The systems will negotiate the h ighest resolutions po ssible, depending on the computer speed, n etwork quality,
cabling etc..., and d is pl a y t he video s ign al of the c amera. The camera is best con troll ed wit h th e s up pl ied V a ddi o
IR SHOT Commander or through IP over USB as described earlier through the Quick-Connect device’s web
interface. Make a test call to ensure the system is working properly.
VLC Media Player Example:
1) Same first step as above.
2) Open VLC Media Player and perform the following steps:
a. Click on the Media menu, drop down to Open Capture Device and click it.
b. Under Device Name, go to the Video Device Name drop down and choose USB Video Device.
c. Under Options, enter the Video Size as 1280x720
d. Click on Play
e. From there, VLC needs some instruction on the aspect ratio, so click on Tools and drop down to
Aspect Ratio and drop down again to 16:9 for 720p (1280x720).
VLC is a powerful record/playback system that will buffer the images creating some delay in the way VLC displays
the image. This is expected and normal.
With all the compatible software available, in general terms, the video device, aspect ratio, and resolution may need
to be set manually the first time through initial set-up. Some systems are easier than others (like Skype) and others
are more technical in nature and tend to do more stuff.
Example Program Notes: Most every applic ation or m edia pla yer is in a stat e of cons tant updat ing and ch ange.
The above instructions were first written for the Quick-Connect USB Mini at the b egi nni ng of 2013 and some steps
may be slightly different. The general idea however is the same.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 49 of 65
Page 50
Part Numbers
WideSHOT SE QUSB System 999-6911-200 (North America)
WideSHOT SE QMini System 999-6911-301 (International)
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 50 of 65
Page 51
Power Supply
24 VDC, 2.0 Amp
Dimensions (H x W x D)
½-Rack Size - 8.375” ( 212.73mm) W x 6.0” (152.4mm) x 1.72” ( 43.6885643mm) H
Weight
1.4 lbs. (0.6355643Kg)
Accessory
Rack Mount Adapter: 998-6000-004 - 1-RU Offset mount (1-Long Ear & 1-Short Ear)
Quick-Connect USB Mini (QMini) Interface
Video Outputs
USB 2.0 (MJPEG): Resolution up to 720p/30 (Limits of USB 2.0 with MJPEG
Compression)
USB Interface
Connector: Type-B, USB 2.0 Compliant, Standard UVC (Universal Video Class) Drivers
Network Interface
Ethernet over USB 2.0 only
Streaming Protocols
USB 2.0, MJPEG (UVC standard drivers)
Connectors
Power: 5.5mm OD x 2.5mm ID Coaxial Connector
EZ-Power Video Port: Shielded RJ-45 Jack (Power and Differential HD Video)
Supported Media Players
Quick-Time Media Play - Win 7, Win 8.1, Win 10 & Mac OS10X
Real Player - Win 7, Win 8.1, Win 10
Supported Browsers
Microsoft® Internet Explorer®
Firefox
Power Supply
24 VDC, 2.08 Amp
Dimensions (H x W x D)
3.60” (91.4mm) H x 4.48” (113.8mm) W x 1.25” (31.75mm) D
Weight
1.1 lbs. (0.5Kg)
Accessories
6’ (1.83m) USB 2.0 Type-A Male to USB Type-B Male cable (included),
Two (2) Cat-5 cables (not included - unknown length requirement)
Operating Temperatures
0°C to 40°C / 20% to 80% Relative Humidity
Power Consumption
Maximum: <25 watts
RS-232 Port: Shielded RJ-45 Jac k
VLC Media Player - Win 7, Win 8.1, Win 10 & Mac OS10X
Safari
Chrome
24 VDC, 2.08 Amp Switching Power Supply with AC Cord Set (included)
Dwarf Planet in Front Page Header: Pluto
OTHER GENERAL INFORMATION
Care and Cleaning
Do not attempt to take this product apart at any time. There are no user-serviceable components inside.
• Do not spill liquids in the product
• Keep this device away from food and liquid
• For smears or smudges on the product, wipe with a clean, soft cloth
• Use a lens cleaner on the lens, OK?
• Do not use any abrasive chemicals
Operating and Storage Conditions:
Do not store or operate the device under the following conditions:
• Temperatures above 40°C (104°F) or temperatures below 0°C (32°F)
• High humidity, condensing or wet environments
• In inclement weather
• In swimming pools or wishing w ells
• Dry environments with an excess of static discharge
• In orbit (operating temperature and re-entry issues)
• Under severe vibration
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 51 of 65
Page 52
Pin
Signal
Pin - 1
Power+
Pin - 2
Power-
Pin - 3
Y+
Pin - 4
PB+
Pin - 5
PB -
Pin - 6
Y -
Pin - 7
PR+
Pin - 8
PR-
Pin
Camera Pins
Pin - 1
N/A
Pin - 2
N/A
Pin - 3
N/A
Pin - 4
Not Used with QUSB or QMini
Pin - 5
Not Used with QUSB or QMini
Pin - 6
Digital GND
Pin - 7
RXD (from TXD of control source)
Pin - 8
TXD (to RXD of control source)
Pin
YPbPr
1
Pr 2 Y 3 Pb 4 - 5 -
6
Pr GND
7
Y GND
8
Pb GND
9 - 10
GND
11 - 12 - 13 - 14 - 15
-
12345678
RS-232
12345678
EZ-POWER
VIDEO
Color-Coded Orange
Color-Coded Blue
CONNECTOR PIN-OUTS FOR WIDESHOTSECAMERA,QUICK-CONNECT USB, AND QUICK-CONNECT
USBMINI
EZ-POWER VIDEO RJ-45 Connector Pin-outs
Differential Video Signals
Important Note: The EZ-POWER VIDEO RJ-45 connector on the WideSHOT SE camera is for use
with the Quick-Connect USB and Quick-Connect USB Mini Interfaces ONLY (568B Wiring
Standard). The video signals are differential (HSDS) and can only be processed by these interfaces.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 52 of 65
Page 53
Command Set
Command
Command Packet
Comments
Address Set
Broadcast
88 30 01 FF
Address Set (Daisy chain)
IF_Clear
Broadcast
88 01 00 01 FF
8x 01 00 01 FF
IF Clear
Command Cancel
8x 2p FF
p:socket number(1,2,3)
CAM_Power
On
Off(Standby)
8x 01 04 00 02 FF
8x 01 04 00 03 FF
Power On/Off
CAM_WB
Auto
Manual
8x 01 04 35 00 FF
8x 01 04 35 05 FF
Normal Auto
Manual White Balance
CAM_RGain
Reset
Direct
8x 01 04 03 00 FF
8x 01 04 43 00 0p 0q 0r FF
pqr: Red (0x0-0x014)
CAM_BGain
Reset
Direct
8x 01 04 04 00 FF
8x 01 04 44 00 0p 0q 0r FF
pqr: Blue (0x0-0x014)
CAM_AE
Auto
Shutter
8x 01 04 39 00 FF
8x 01 04 39 03 FF
Auto Exposure Mode
Shutter priority Mode
CAM_Shutter
Reset
Direct
8x 01 04 0A 00 FF
8x 01 04 4A 00 00 00 0p FF
p: Shutter Speed (0-0x0D)
CAM_Aperture
Reset
Direct
8x 01 04 02 00 FF
8x 01 04 42 00 0p 0q 0r FF
pqr: (0x0-0x0A)
CAM_ExpComp
On
Direct
8x 01 04 3E 02 FF
8x 01 04 4E 00 00 0p 0q FF
pqr: ExpComp (0x0-0x0014)
Tally
On
Off
8x 01 7E 01 0A 00 02 FF
8x 01 7E 01 0A 00 03 FF
GMA.Enhance
Gamma
8x 01 7E 54 00 00 00 0p FF
p: (0-3)
0-0.45, 1-0.55, 2-0.64, 3-0.75)
CRM.Enhance
Chroma
8x 01 7E 55 00 0p 0q 0r FF
pqr: (0x0-0x014)
DNR.Enhance
Noise Reduction
8x 01 7E 58 00 0p 0q 0r FF
pqr: 0-Off, 1-3 manual level, 4- auto
AGC limit
AGC Limit
8x 01 7E 59 0p FF
p: (0x0-0x0a)
CAM_MENUKey
Up
ESC/Cancel
8x 01 04 16 01 FF
8x 01 04 16 20 FF
To serially navigate the OSD
Pin # RJ-45 RS-232 and IR Out Pins
12345678
SERIAL COMMUNICATION SPECIFICATION FOR THEWIDESHOTSE
Communication Speed: 9600 bps (default)
Start bit: 1
Stop bit: 1
Data bits: 8
Parity: None
No Flow Control
NOTE: The Vadd io WideSHOT SE Control
Protocol is sim ilar, but not identical to th e Sony® VISCA™ comm and set in order to be com patible with several
popular control devices . Not all VISCA commands are supported and ther e are many WideSH OT SE specific
commands in the following Command and Inquiry Lists.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 54 of 65
Page 55
Set Example
Get Example
Syntax Error Example
COMMAND: > camera pan r ight
RESPONSE: > OK
COMMAND: > stream mode get
RESPONSE: > streaming mode usb
COMMAND: > camera pan r ight
RESPONSE: > ERROR
QUSBTELNET COMMAND API
The Vaddio Serial Command protocol is a high level text based command line interface supported via telnet session
on the Quick-Connect USB.
Note: The Telnet command API is not available on the Quick-Connect USB Mini.
Camera control commands supported on th e Q u ick-Connect USB inc lud es C lear VIEW HD-18, HD-19 and H D -20,
PowerVIEW HD-22, HD-30, RoboSHOT 12, RoboSHOT 30, ZoomSHOT, ZoomSHOT 20, WideSHOT and
WideSHOT SE. The com mand ap plication protoc ol inter face is i ntended t o allo w exter nal device such as AMX or
Crestron to control the camera. The pr otoc ol is base d up on A SCII f orm at follo wing th e VT 100 ter m inal em ulation
standard and uses an intuitive text command nomenclature for ease of use. The API is accessed by a telnet client
on the Ethernet port. All ASCI I charac ters will be echoed to term inal progr am and ap pended with VT100 s tring ESC[J (HEX- 1B 5B 4 A). Vad dio Com m and lines are term inated on car riag e retur n. Af ter the carr iage ret ur n, the
VT100 appends with –ESC[J. Note:Most terminal programs automatically strip the VT100 string. General
format usage follows a get/set structure. Usage examples for each type are:
Additional programming controls associated with the terminal protocol includes:
•CTRL 5- Clears the current serial buffer on the device.
Telnet sessions will requ ire access verification and uses the same us ername and password associated with the
Administrator account on the embedded web interface. The default Telnet Port is 23. Command lines are
terminated with a carriage return. NOTE: The WideSHOT SE camera will not respond to pan, tilt or zoom
commands.
Telnet Command List
Camera Home
NAME
camera home - Move the camera to the home position
SYNOPSIS
camera home
DESCRIPTION
Method used to move the camera to the home position
EXAMPLES
camera home
Move the camera back to the home position
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 55 of 65
Page 56
Camera Preset
NAME
camera preset - Recall and storing of camera prese ts
SYNOPSIS
camera preset {recall|store} [1-12]
DESCRIPTION
Method used to recall and store camera presets
OPTIONS
recall Recall preset
store Store preset
preset Required value from 1-12 used to indicate the preset number
EXAMPLES
camera recall 3
Move camera to preset position 3
camera store 1 Store current camera position as preset 1
Network Ping
NAME
network ping - send ICMP ECHO_REQUEST to network hosts
Use the ICMP protocol’s mand atory ECHO _REQU EST datag ram to eli cit an ICM P ECH O_RESPO NSE from a host or gateway.
ECHO_REQUEST datagrams have an IP and ICMP header, followed by a struct timeval and then an arbitrary number of pad
bytes used to fill out the packet.
OPTIONS
count Stop after sending count ECHO_REQUEST packets. With deadline option, ping waits for count ECHO_REPLY packets,
until the timeout expires. The default is 5.
destination The destination IP address where the ECHO_REQUESTS are sent
size The data size of the ICMP packet to send. The default is 56 bytes
EXAMPLES
network ping 192.168.1.1
Attempt to send 5 ICMP ECHO_REQUESTs with data size 56 to the host at 192.168.1.1
network ping count 10 size 100 192.168.1.1
Attempt to send 10 ICMP ECHO_REQUESTs with data size of 100 to the host at 192.168.1.1
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 56 of 65
Page 57
Network Settings
NAME
network settings - get current network settings
SYNOPSIS
network settings {get}
DESCRIPTION
Method used to get the current network settings of the device
OPTIONS
get Get the current network settings for the machine
EXAMPLES
network settings get
MAC Address: 00:04:a3:85:0a:ee
IP Address: 10.10.8.116
Netmask: 255.255.255.0
Gateway: 10.10.8.100
Returns the current network settings f or mac addre s, ip addr ess, netma sk, and gateway
Streaming Mode
NAME
streaming mode - Gets or sets the current str e ami ng mode
SYNOPSIS
streaming mode {get|usb|ethernet}
DESCRIPTION
Method used to get or set the current streaming settings
OPTIONS
get Get the current streaming mode
usb Set the current streaming mode to USB
ethernet Set the current streaming mode to Ethernet
EXAMPLES
streaming mode get
mode: usb
Returns the current streaming mode streaming mode usb
----
streaming mode ethernet
OK
Sets the streaming mode to Ethernet
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 57 of 65
Page 58
Streaming Quality
NAME
streaming quality - Gets or sets the current streaming quality
DESCRIPTION
Method used to get or set the current streaming resolution
OPTIONS
get Get the current streaming resolution
1080p Set video resolution to 1080p
720p Set video resolution to 720p
4cif Set video resolution to 4cif
480p Set video resolution to 480p
cif Set video resolution to cif
EXAMPLES
streaming resolution get
resolution:720p
Returns the current streaming resolution
----
streaming resolution 720p
OK
Sets the streaming resolution to 720p
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 58 of 65
Page 59
System Factory-Reset
NAME
system factory-reset - Gets or sets factory reset status
SYNOPSIS
system factory-reset {get|on|off}
DESCRIPTION
Method used to get or set the factory reset status
OPTIONS
get Get the current factory reset status
on Enable factory reset on reboot
off Disable factory re set on reb oot
EXAMPLES
system factory-reset get
factory-reset (software):
off
factory-reset (hardware): [Hardware reset is designated by rear panel dip switches in down position]
off
Returns the factory reset status
---system factory-reset on
factory-reset (software): on
factory-reset (hardware): off
Enables factory reset upon reboot
System Reboot
NAME
system reboot - Reboots system
SYNOPSIS
system reboot [<seconds>]
DESCRIPTION
Method used to reboot system
OPTIONS
seconds
The number of seconds to delay the reboot
EXAMPLES
reboot
Reboot system immediately
reboot 30
Reboot the system in 30 seconds
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 59 of 65
Page 60
Version
NAME
version - display the system version information
SYNOPSIS
version
DESCRIPTION
Display an overview of the command line syntax
EXAMPLES
Version
Returns the current software version
Help
NAME
help - display an overview of the CLI syntax
SYNOPSIS
help
DESCRIPTION
Display an overview of the command line syntax
History
NAME
history - command history
SYNOPSIS
history [limit]
DESCRIPTION
Since many of the programs read user input a line at a time, the command history is used to keep track of these lines and also
recall historic information
HISTORY NAVIGATION
The command history can be navigated using the up and down arrow keys. The up arrow will move up a single entry in the
command history while the down arrow moves down in the command history.
HISTORY EXPANSION
The command history supports the expansion functionality from w hich prev ious co mmands can be r ecall ed from w ithin a singl e
session. History expansion is performed immediately after a complete line is read.
Listed below are examples of history expansion:
!! Substitute the last command line.
!N Substitute the Nth command line (absolute as per ’history’ command)
!-N Substitute the command line entered N lines before (relative)
EXAMPLES
history
Displays the current command buffer
history 5
Sets the history command buffer to remember the last 5 unique entries
Exit
NAME
exit - ends the current API command session
SYNOPSIS
exit
DESCRIPTION
Exit ends the current API command session. If the session is over telnet, the session is ended and the socket is closed. If the
session is over serial, a new session is started.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 60 of 65
Page 61
COMPLIANCE AND CEDECLARATION OF CONFORMITY FOR WIDESHOTSE
Compliance testing was performed to the following regulations:
FCC Part 15 (15.107, 15.1 09) , Subpart B Class A
ICES-003, Issue 54: 2012 Class A
EMC Directive 2014/30/EU Class A
EN 55032: 2015 Class A
EN 55024: November 2010 Class A
KN24 2008 (CISPR 24: 1997 + A1: 2000 + A2: 2002) Class A
IEC 60950-1:2005 (2nd Edition); Am 1: 2009 + Am 2: 2013 Safety
EN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 + A2: 2013 Safety
FCC Part 15 Compliance
This equipment has been t ested and found to c omply with the l imits for a Clas s A digital device, pur suant to Part
15, Subpart B, of the FCC R ules. These limits are designed to provide reaso nable protection against harmful
interference when t he equi pment is op erated i n a com mercial e nvironm ent. This equipm ent generates , uses , and
can radiate radio f requency ener gy and, if not installed and used in accordance with the i nstruction m anual, m ay
cause harmful interf erence to radio communications. Operation of this equipment in a r esidential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his/her own expense.
Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device
must accept any interference including interference that may cause undesired operation of the device.
Changes or modific ations not expressly approved b y Vaddio can affect em ission compliance and could voi d the
user’s authority to operate this equipment.
ICES-003 Compliance
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in
the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’emet pas de bruits radioélectriques dépassant les limites applicables aux appareils
numeriques de la c lasse A préscrites dans le Règlem ent sur le brouill age radioélectrique édicte par le m inistère
des Communications du Canada.
European Compliance
This product has been evaluat ed for Electromagnetic Compatibilit y under the EMC Directive for Emissions and
Immunity and m eets the requirements for a Class A d igital device. I n a domestic en vironment this prod uct may
cause radio interference in which case the user may be required to take adequate measures.
Standard(s) To Which Conformity Is Declared:
EMC Directive 2014/30/EU
EN 55032: 2015
EN 55024: November 2010
• EN 61000-4-11 Voltage Dips, Interrupts and Fluctuations
IEC 60950-1:2005 (2nd Edition); Am 1:2009 + Am 2: 2013Safety
EN 60950-1:2006+A11:2009+A1:2010+A12:2011 +A2:2013Safety
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 61 of 65
Page 62
COMPLIANCE AND CEDECLARATION OF CONFORMITY,QUICK-CONNECT USBINTERFACE
Compliance testing was performed to the following regulations:
FCC Part 15 (15.107, 15.1 09) , Subpart B Class A
ICES-003, Issue 4: 2004 Class A
EN 55022 A: 2006 + A1: 2007 Class A
EMC Directive 2004/108/EC Class A
EN 55024: A2: 1998 + Amendments A1: 2001 + A2: 2003 Class A
FCC Part 15 Compliance
This equipment has been t ested and found to c omply with the l imits for a Class A digital device, pursuan t to Part
15, Subpart B, of the FCC R ules. These limits are designed to provide reaso nable protection against harmful
interference when t he equi pment is op erated i n a com mercial e nvironm ent. This equipm ent generates , uses , and
can rad iate radio f requency ener gy and, if not installed and used in accordance with the i nstruction m anual, m ay
cause harmful interf erence to radio communications. Operation of this equipment in a r esidential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his/her own expense.
Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device
must accept any interference including interference that may cause undesired operation of the device.
Changes or modific ations not expressly approved b y Vaddio can affect em ission compliance and could voi d the
user’s authority to operate this equipment.
ICES-003 Compliance
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in
the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’emet pas de bruits radioélectriques dépassant les limites applicables aux appareils
numeriques de la c lasse A préscrites dans le Règlem ent sur le brouill age radioélectrique édicte par le m inistère
des Communications du Canada.
European Compliance
This product has been evaluat ed for Electromagnetic Compatibilit y under the EMC Directive for Emiss ions and
Immunity and m eets the requirements for a Class A d igital device. I n a domestic en vironment this prod uct may
cause radio interference in which case the user may be required to take adequate measures.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 62 of 65
Page 63
COMPLIANCE AND CEDECLARATION OF CONFORMITY FOR USBMINI
Compliance testing was performed to the following regulations:
FCC Part15, Sections 15.107, 15.109 Subpart B Class A
ICES-003 ISSUE 4, 2004 Class A
EN55022 A1 2007 Class A
EMC Directive 2004/108/EC Class A
EN 55024: A2: 2003
IEC 60950-1:2005 (2nd Edition); Am 1:2009 Class A
EN 60950-1:2006+A11:2009+A1:2010+A12:2011 Class A
FCC Part 15 Compliance
This equipment has been t ested and found to c omply with the l imits for a Class A digital device, purs uant to Part
15, Subpart B, of the FCC R ules. These limits are designed to provide reaso nable protection against harmful
interference when t he equi pment is op erated i n a com mercial e nvironm ent. This equipm ent generates , uses , and
can radiate radio f requency ener gy and, if not installed and used in acc ordance with the instruc tion manual, m ay
cause harmful interf erence to radio communications. Operation of this equipment in a r esidential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his/her own expense.
•Operation is subject t o the following t wo cond itions: (1 ) This dev ice ma y not cause in terfer ence, and (2) T his
device must accept any interference including interference that may cause undesired operation of the device.
•Changes or modific ations not expres sly approved b y Vaddio can aff ect emission com pliance and could voi d
the user’s authority to operate this equipment.
Class A
ICES-003 Compliance
ICES-003, Issue 4: 2004
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in
the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’emet pas de bruits radioélectriques dépassant les limites applicables aux appareils
numeriques de la c lasse B préscrites dans le Règlem ent sur le brouill age radioélectrique édicte par le m inistère
des Communications du Canada.
European Compliance
This product has been evaluat ed for Electromagnetic Compatibilit y under the EMC Directive for Emiss ions and
Immunity and m eets the requirements for a Class A d igital device. I n a domestic en vironment this prod uct may
cause radio interference in which case the user may be required to take adequate measures.
Standard(s) To Which Conformity Is Declared:
EMC Directive 2004/108/EC
EN 55022 A: 2006 + A1: 2007(CISPR 22:2005/A1:2005) Class A
EN 55024: A2: 2003 Immunity
• EN 61000-4-3: 2006 + A1: 2008 Radiated Emissions
• EN 61000-4-4: 2004 + Corrigendum 2006 Electrical Fast Transients
• EN 61000-4-5: 2006 Surge Immunity
• EN 61000-4-6: 2009 Conducted Emissions
• EN 61000-4-8: 2010 Power Frequency Magnetic Field
• EN 61000-4-11: 2004 Voltage Dips, Interrupts and Fluctuations
IEC 60950-1:2005 (2nd Edition); Am 1:2009 Information Technology Equipment - Safety
EN 60950-1:2006+A11:2009+A1:2010+A12:2011 Information Technology Equipment - Safety
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 63 of 65
Page 64
WARRANTY INFORMATION
(See Vaddio Warranty, Service and Return Policies posted on vaddio.com for complete details):
Hardware* Warranty: Two (2) year limited warranty on all parts and labor for Vaddio manufactured products. Vaddio warrants
its manufactured products against defects in materials and workmanship for a period of two years from the day of purchase, to
the original purchaser, if Vaddio receives notice of such defects during the warranty period. Vaddio, at its option, will repair or
replace products that prove to be defective. Vaddio manufactures its hardware products from parts and components that are
new or equivalent to new in accordance with industry standard practices.
Exclusions: The above warranty shall not apply to defe cts resulting fr om improper or ina dequate mainten ance by the cust omer,
customers applied software or interfacing, unauthorized modifications or misuse, mishandling, operation outside the normal
environmental specifications for the product, use of the incorrect, modified or extended power supply or improper site operation
and maintenance. Please note that OEM pr oducts and produ cts manufact ured by other c ompanies are ex cluded from th e Vaddio
warranty and are covered by the original manufacturer’s warranty.
Vaddio Customer Service: Vaddio will test, repair, or replace the product or products without charge if the unit is under
warranty. If the product is out of warranty, Vaddio will test, then repair the product or products. The parts and labor charge will
be estimated by a technician and confirmed by the customer prior to repair. All components must be returned for testing as a
complete unit. Vaddio will not accept responsibility for shipment after it has left the premises.
Vaddio Technical Support: Vaddio t ech nician s will deter mine and discu ss w ith the custo mer the cr iteri a for r epair cost s and/or
replacement. Vaddio Technical Support can be contacted through one of the following resources: e-mail support at
support@vaddio.com or online at www.vaddio.com
Return Material Authorization (RMA) Number: Before returning a product for repair or replacement request an RMA from
Vaddio’s technical suppor t. Prov ide the techni cian with a ret urn phone nu mber, e-mail address, shipping ad dress, produ ct seria l
numbers and original purchase order number. Describe the reason for repairs or returns as well as the date of purchase. See
the General RM A T erms and P roced ures s ect ion f or mor e information. RMAs are valid f or 30 d ay s an d will be issued to Vaddio
dealers only. End users must retur n products through V addio dealer s. Includ e the assig ned RMA number in all correspond ence
with Vaddio. Write the assigned RMA number clearly on the shipping label of the box when returning the product. All products
returned for credit are subject to a restocking charge without exception.
Voided Warranty: The warranty does not apply if the original serial number has been removed or if the product has been
disassembled or damaged through misuse, accident, modifications, use of incorrect, modified or extended power supply, or
unauthorized repair.
Shipping and Handling: Vaddio will not pay for inbound shipping transportation or insurance charges or accept any
responsibility for law s and ordi nances from inbo und trans it. Vaddio w ill pay for ou tbound shipp ing, tran sportation, and insurance
charges for all items und er warranty but will not assume responsibil ity for l os s and /or d ama ge by t he outb ound f rei ght carrier. If
the return shipment app ears d amaged, re tai n the orig ina l box es and pa cking mate rial for ins pection by th e carrier. Contact your
carrier immediately.
Products not under Warranty : Payment arrangem ents are r equired befor e outbound shipment f or all out of w arranty products.
.
WideSHOT SE Fixed Camera System with Quick-Connect USB or Quick-Connect USB Mini Page 64 of 65
Page 65
Vaddio is a brand of Milestone AV Technologies · www.vaddio.com
Phone 800.572.2011 / +1.763.971.4400 · Fax +1.763.971.4464 · Email info@vaddio.com
Visit us at support.vaddio.com for firmware updates, specifications, drawings, manuals, technical support
information, and m ore. Vad dio is a tradem ark or registered t rademarks of Milestone AV Techno logies. All ot her
brand names or marks are used for identification purposes and are trademarks of their respective owners.
In British Colum bia, Milestone AV Technologies ULC carr ies on business as MAVT Milestone AV T echnologies
ULC.