VADDIO WallVIEW CCU HD-20 Installation And User Manual

Installation and User Guide

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High Definition PTZ Camera Featuring the Quick-Connect™ CCU Interface
with the EZIM CCU Slot Card

Model Number 999-6957-000 (North America)
Model Number 999-6957-001 (International)

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and the CONCEAL™ Wall Mounting System

EZIM CCU Slot Card for HD-20

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Quick-Connect CCU for HD-18 / HD-20

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©2012 Vaddio - All Rights Reserved ● WallVIEW CCU HD-20 ● Document Number 324-0181 Rev. C

WallVIEW CCU HD-20

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WallVIEW CCU HD-20 Overview:

The WallVIEW CCU HD-20 HD camera and Quick-Connect CCU
Cat-5e cabling system using HSDS™, delivers a system that allows
for easy installation and integration. The HD-20 camera is built
around a 6.49mm diagonal (1/2.8 Type) high-speed CMOS image
sensor with a total of 3.27M pixels and a 20x optical zoom lens,
making it the ideal choice for a wide range of HD video applications.

Because the camera module is built around a new, high speed
CMOS image sensor with an increased pixel aperture size, high
frame rate, high signal to noise, using the column-parallel A/D
conversion method, the resolution, saturation and the sensitivity of
the sensor is increased. The HD-20 achieves improved picture
quality even in low light environments requiring a minimum
illumination of just 1.6 LUX.

The 11-element 20x optical zoom lens with HiLD™ (High Index Low Dispersion) Glass allows WallVIEW HD-20 to
capture a wide angle of view (55.2° wide end) enough to view everyone at a conference room table, as well as
capture an individual from a long distance (2.9° tele end).

The HD-20 is paired with the Quick-Connect CCU Interface and EZIM CCU Slot Card, which provides power,
video and control to the camera up to 500’ (152.4m) over three (3) Cat-5e cables. The Quick-Connect CCU
functions allow users to control a variety of image controls built into the camera, including iris, red and blue gain,
pedestal, knee, gamma, chroma and overall gain. The CCU also has three (3) preset scenes available for time of
day or other interesting lighting conditions. The WallVIEW CCU HD-20 is an exceptional camera for a wide range
of HD video applications such as houses of worship, corporate boardrooms, live events and distance-learning.

Intended Use:

Before operating the device, please read the entire manual thoroughly. The system was designed, built and
tested for use indoors, and with the provided power supply and cabling. The use of a power supply other than the
one provided or outdoor operation has not been tested and could damage the device and/or create a potentially
unsafe operating condition.

Important Safeguards:

Read and understand all instructions before using. Do not operate any device if it has been dropped or damaged.
In this case, a Vaddio technician must examine the product before operating. To reduce the risk of electric shock,
do not immerse in water or other liquids and avoid extremely humid conditions.

WallVIEW HD-20 PTZ Camera and
CONCEAL Wall Mounting System

Use only the power supply provided with the system. Use of any unauthorized
power supply will void any and all warranties.

Save These Instructions:

The information contained in this manual will help you install and operate your product. If these instructions are
misplaced, Vaddio keeps copies of Specifications, Installation and User Guides and most pertinent product
drawings for the Vaddio product line on the Vaddio website. These documents can be downloaded from

www.vaddio.com free of charge.

WallVIEW CCU HD-20 Manual 342-0181 Rev. C Page 2 of 20

Please do not use “pass-thru” type RJ-45 connectors. These pass-thru type connectors do not
work well for professional installations and can be the cause of intermitten t connections which
can result in the RS-232 control line failing and locking up, and/or com promising the HSDS™
signals. For best results please use standard RJ-45 connectors and test all cables for proper

in-outs prior to use and connection to Vaddio product.

WallVIEW CCU HD-20

UNPACKING:

Carefully remove the device and all of the parts from the packaging.
Unpack and identify the following parts for 999-6957-000:

 One (1) ClearVIEW HD-20 HD Camera
 One (1) Vaddio IR Remote Commander
 One (1) Quick-Connect CCU Interface
 One (1) EZIM CCU Slot Card
 One (1) 36 VDC, 2.78A Power Rite™ Switching Power Supply
 One (1) 998-1001-232 EZCamera Control Adapter (for control systems)
 One (1) CONCEAL Wall Mounting System with Mounting Hardware
 One (1) AC Cord Set for North America
 Documentation

(Note: The 999-6957-001 Int’l Version includes the Euro and UK power cables)

ClearVIEW HD-20 PTZ Camera, Front View with Feature Call-outs:

①

②

④

③

1) Camera and Zoom Lens:

The 20X optical zoom lens is built around a 6.49mm diagonal (1/2.8 Type) high-speed CMOS image sensor with
a total of 3.27M pixels for truly precise HD video image acquisition.

2) Red Tally Light:

A red Tally light is illuminated when the camera receives a VISCA command from an external control system.

3) IR Sensors:

IR sensors are built into the front of the ClearVIEW HD-20 to receive IR signals from the IR remote control
supplied with the camera.

4) Blue Power Light:

A Vaddio blue power light is illuminated when the camera is turned on.

Compatible Vaddio Switchers and Joystick Controllers:

WallVIEW CCU HD-20 Manual 342-0181 Rev. C Page 3 of 20

ProductionVIEW™ HD

(999-5600-000)

AutoPresenter

(999-5675-000)

Precision Camera Controller

(999-5700-000)

WallVIEW CCU HD-20

ClearVIEW HD-20 PTZ Camera, Rear View with Feature Call-outs:

⑤

⑨

⑥

⑩

⑦

⑪

⑧

⑫

5) RS-232 IN & IR Out:

The RS-232 accepts modified VISCA protocol for camera control, as well as transmits IR signaling received by
the IR receivers, which can be transmitted to third party devices.

6) Dip Switch Settings:

Settings for IR remote, baud rate, SD output format, and image flip can be configured on these switches. See
page 5 for additional information on switch settings.

7) HD Video Select:

A rotary switch allows the user to choose the component HD output video resolution and format. See page 5 for
additional information on switch settings.

8) 12 VDC Input:

Power input for the standard, ClearVIEW HD-20 12 VDC, 3.0 Amp camera power sup ply.

9) HDMI Output:

The HDMI output feeds out HD digital video only (no copy protect or device communication is included). SD is
not supported.

10) YPbPr Output:

Component HD video is fed through the DB-15 connector. YPbPr and HDMI signals are simultaneous. SD is not
supported.

11) EZ Power/Video Port:

This RJ-45 connector is only used with the Quick-Connect SR Interface and the Quick- Connect DVI-D/HDMI SR
Interface to supply power and return HSDS video from the camera.

12) Slot for Optional Cards:

Optional slot cards can be plugged into the ClearVIEW HD-20 camera (the HD-SDI and the EZIM CCU Slot Cards
are available).

WallVIEW CCU HD-20 Manual 342-0181 Rev. C Page 4 of 20

WallVIEW CCU HD-20

Quick-Connect CCU Front Panel Controls (left to right):

Tally Light:

The blue LED tally light on the front panel is tied to the tally contacts on the rear panel allowing the user to easily
track which camera interface is being used in a multi-camera system by supplying a simple contact closure.

LCD Display:

Backlit (blue) display indicates which parameter (iris, detail, etc.) is being adjusted. When a rotary encoder is
moved, the name of the control being adjusted and the value of that assigned parameter will be displayed.

Quick-Connect CCU Controls (left to right - magnified):

Scenes A, B & C:

Three camera adjustment scenes (A, B & C) can be stored into microprocessor memory. When lit (backlit blue
SPDT Button), the scene is activated. To store a scene, the user adjusts the controls and touches and holds the
scene button down until the button blinks.

Detail:

The Detail control sharpens or softens objects in the frame. This control works well to sharpen text.

Red & Blue Gain Controls:

The Red and Blue Gain encoders adjust the red and blue gain of the signal when AWB is disenga ged.

AWB:

The Automatic White Balance controls/adjusts the color levels automatically when engaged. Turn off AWB to
manually adjust the Red and Blue levels, as well as Red, Green and Blue Enhance.

SHIFT:

Pressing Shift illuminates the button and changes the Pedestal adjustment knob to Knee adjustment. Knee
adjustment allows bright objects that are easily overexposed to be reproduced more accurately. Pressing the
Shift button a second time turns the light off, and the knob reverts to Pedestal adjustment.

Pedestal / Knee, Chroma & Gamma:

The Pedestal adjustment controls the absolute black level of an image. Chroma controls the overall color of the
image being captured. Gamma adjusts the overall brightness of an image. See SHIFT for information on Knee.

Auto Iris:

The Auto Iris mode automatically adjusts the iris and gain of the camera. To manually adjust the iris or gain, turn
off this control.

Manual Iris:

The Manual Iris control allows the user to set the iris manual to one of the settings available.

Gain:

The Gain control boosts the signal level when the iris is open all the way, and there is not enough lighting
available. To manually adjust the Gain, Auto Iris must be off.

WallVIEW CCU HD-20 Manual 342-0181 Rev. C Page 5 of 20

WallVIEW CCU HD-20

Quick Connect CCU Rear Panel Connections and Controls (left to right)

Power Supply Input:

36V 2.78 Amp power supply on a 5.5mm OD x 2.5mm ID connector.

Power on RJ-45:

Power is provided on a Cat-5e cable to the EZIM CCU Slot Card. Power is on all 4-pr and is connected to the
36VDC RJ-45 on the EZIM CCU Slot Card.

①

RS-232 IN on RJ-45:

RS-232 IN from ProductionVIEW or PTZ controller RS-232 port. Daisy Chain co ntrol is not supported.

RS-232 OUT / G/L Out on RJ-45:

The RS-232 OUT is connected to the HD-20 RS-232 RJ-45 jack. The HD-20 camera does not support
GENLOCK.

Tally on 2-pin Phoenix type connector:

Contact Closure lights a Vaddio blue LED on front panel allowing indication of which CCU/camera combination is
active in a multi-camera/CCU installation. A tally command will also be sent to the HD-20 camera to illuminate
the red LED on the camera’s base.

G/L Input on BNC-F:

This option is not used with the HD-20 camera.

Camera Feature Switches:

The Quick-Connect CCU has an 8-position dip switch on the rear panel. For the HD-20, all these switches should
be set to the down position.

Y-Gain:

Adjusts Y-Gain and allows the user to fine tune the video signal especially over longer cable lengths. Adjust to
system requirements (100 IRE on waveform analyzer).

Distance:

Distance adjustments for Cat-5e cable (<100’, 200’, 300’, 400’+) which, equalizes the length of the twisted pairs
for improved video performance.

Video Outputs:

HD YPbPr signals can be transmitted from the EZIM CCU. Note: Y/C (S-Video) and composite video is not
available on the HD-20 HD camera.

Relevant Connector Labels and Supported Video Signals

Y: Y of YPbPr on BNC-F connector
PB: Pb of YPbPr on BNC-F connector
PR: Pr of YPbPr on BNC-F connector

Video RJ-45

This jack is connected to the HD-20 EZIM CCU Slot Card Video RJ-45 Jack to return HD video to the CCU.

②

EZIM CCU Slot Card

① ②

WallVIEW CCU HD-20 Manual 342-0181 Rev. C Page 6 of 20

WallVIEW CCU HD-20

First Things, First…
Using the HD Video Select Rotary Switch and Camera Settings Dip Switch on the back of the camera, set up the
camera’s output resolution and functional preferences. There is a label on the bottom of the camera that
identifies the choices.

HD Video Select Switch Camera Settings 10-Pos Dip Switch

HD-20 Rear
Panel with
EZIM CCU
Slot Card

Label on the Bottom of the HD-20:

IR 1

OFF

IR 2

OFF

IR 1
ON

IR 2
ON

1

2

DIP SWITCH SETTINGS

IR

IR 3
OFF

IR 3

ON

355

OUT
OFF

IR

OUT

ON

4

4

9600

bps

38400

bps

IMAGE

FLIP
OFF

ON

HDMI

COLOR

YCbCr

sRGB

8

OFF9OFF

867768

910

10

OFF

109

0
1
2

4
5
6
7

VIDEO SELECT

720p/59.94

1080i/59.94

1080p/30

720p/50

1080i/50

1080p/25

720p/60

1080i/60

8

9
A
B3
C
D
E
F

 Set the HD output resolution for the camera with the Rotary Switch.
 When using the CCU, set the IR frequency of the camera to all off - (SW1, SW2 and SW3 OFF)
 When using the CCU, turn IR forwarding off - turn the IR OUT OFF (SW4).
 When using the CCU, choose 9600bps.
 If inverting the camera, turn the IMAGE FLIP ON (SW5).

Dip Switches:
IR 1, 2 & 3: The IR remote has the capability of operating up to three different PTZ cameras from one remote.
Use the selector buttons at the top of the IR remote to select the frequency. Turn all off when using CCU.

IR Out 4: The IR output is sent out on the RS-232 RJ-45 jack on the back of the camera. Turning on the IR

output will allow IR signals to be transmitted over the Cat-5e cable to the head end. When using RS-232 control
or Vaddio CCU controllers (also via RS-232), turn the IR OUT to OFF. Turn off when Using CCU.

Baud Rate 5: The options for baud rate are either 9600 or 38,400 for RS-232. Use 9600bps for use with CCU.
Image Flip 6: If inverting the camera, turn the IMAGE FLIP ON.

Turning this switch on will override the camera video output and send test video bars from the camera.
HDMI Color or sRGB Color space 7: Default is YCbCr. Use sRGB color space with older DVI-D 1.0 monitors

only. The YCbCr color space is best for HDMI digital video.

Note: The Cat-5e connection to the Quick-Connect CCU Interface YCbCr only
Switches 8, 9 and 10:

Leave these switches in the up or OFF position.

WallVIEW CCU HD-20 Manual 342-0181 Rev. C Page 7 of 20

WallVIEW CCU HD-20

Installation Basics:

The WallVIEW CCU HD-20 camera was specifically designed for installation on a vertical wall surface with Cat-5e
cable connectivity for Video, Power and Control signaling (three Cat-5e cables are required). Installation is
simplified in that no custom 8-Pin mini-din cables or expensive plenum coax cables are needed and no power
outlets are required near the camera bracket. All cabling is routed to the head-end using Cat-5e cables. “Pass­thru” type RJ-45 connectors should never be used (see notice on page 3 and comments below).

Before Installing:

 Locate the camera mounting location paying close attention to camera viewing angles, lighting conditions,

possible line of site obstructions, and checking for in-wall obstructions where the camera is to be mounted.
Pick a mounting location that will optimize the performance of the camera.

 The CONCEAL Wall Mounting System for the WallVIEW HD-20 can be mounted directly to a 2-gang wall box

or can be mounted to the drywall using the supplied four (4) drywall anchors.

 Pre-wire all cabling as required, test and mark the cables POWER, VIDEO and CONTROL. Do not guess at

the cable’s function and try the “process of elimination method” and plug the POWER cable into all the RJ-45
jacks to see which one cable powers the camera. In all likelihood, this method will cause damage to your
system and your warranty will be voided.

RS-232 Cabling:

 For RS-232, use a standard straight through RJ-45 connectors (568B termination) from the RS-232 port on

the back of a Vaddio camera controller or switcher to the camera. If the camera is connected to a third-party
control system (such as AMX or Crestron), a DB-9 to RJ-45 control adapter cable is supplied.

Please do not use “pass-thru” type RJ-45 connectors. The Vaddio Cat-5e wiring standard
uses pins 7 and 8 on both the video and the control Cat-5e cables. The pass-through
connectors have proven to provide insufficient connectivity for these important signals.
They are “ok” for voice and data, but not for video and control.

Videoconferencing Codecs and RS-232:

 Depending on the videoconferencing codec and RS-232 port used, special DB-9 to RJ-45 adapters may

sometimes be required. Refer to Vaddio’s price list or website for part numbers and codec compatibilities.
Any special adapters and configuration information will be noted.

 When using a videoconferencing system, remember to always power up the cameras before booting

up the codec.

Another Note about the IR OUT Dip Switch 4:

When operating the HD-20 camera with the Quick-Connect CCU, the IR OUT dip switch must be
set to the OFF (up) position on the back of the camera. If it is not turned off, it can/will interfere
with proper operation of the HD-20 PTZ camera. This would be, not so good, so please turn the
IR OUT switch OFF.

WallVIEW CCU HD-20 Manual 342-0181 Rev. C Page 8 of 20

WallVIEW CCU HD-20

Basic System Connectivity with the EZIM CCU and the EZIM CCU Slot Card in the HD-20 Camera

HD-20 Rear with EZIM
CCU Slot Card

Note: HDMI video and
Analog HD YPbPr video
outputs remain active for
local use while a CCU is
being used

PowerRite

Power Supply

36VDC

Power (4pr.)

⇢

RS-232

Cat-5e Cables

Up to 500’ (152.4m)

YPbPr (HSDS Differential)

⇢

Vaddio Precision Camera Controller

(Up to 7 PTZ cameras can be controlled)

WallVIEW CCU HD-20 Manual 342-0181 Rev. C Page 9 of 20

RS-232

HD YPbPr

HD Monitor

(No Catfish Were Harmed in the

Making of the Simulated Video)

WallVIEW CCU HD-20

Mounting and Installation Instructions for the CONCEAL Wall Mounting System:
Step 1: Determine Camera Mount Location

Note: When locating the camera, consider viewing angles, lighting conditions, possible line of site obstructions
and check for in-wall obstructions where the camera is to be mounted. Pick a mounting location to optimize the
performance of the camera.

The 2 (two) Cat-5e cables should feed-through a 1” (25.4mm) opening (circular or square shape) centered in the
rectangular slot located on the rear flange of the CONCEAL Wall Mount Bracket (see Fig. 1).

Note: Do not cut out the entire rectangular slot opening in the wall! This will not allow the two (2) lower
wall anchors to correctly fasten the Conceal Wall Mount to the wall.

If mounting to drywall with wall anchors, use the four (4) quality wall anchors/screws provided (see Fig. 1). Note:
The mounting holes are slotted and are 90° opposing to provide easy leveling. Level the mount and tighten the
mounting screws.

Fig. 1: CONCEAL Wall Mount Bracket:
Cabled and Attached to Wall

Fig. 2: Vaddio HD-20 Camera
aligned and attached to the
CONCEAL Wall Mount Bracket

Step 2: EZIM CCU Card Installation:

Locate the EZIM CCU Card (see the front page of the manual for a picture of the device). Remove the blank
panel below the connectors on the back of the camera. Slide the EZIM CCU Card into the slot on the back of the
camera until the connector is seated into the camera. Tighten the thumb screws on the EZIM CCU Card.

Note: IR Output - Dip Switch 4: When operating the HD-20 camera with the Quick-Connect CCU, the
IR Output must be set to the OFF position on the back of the camera. If it is not turned off, it will interfere
with proper operation of the PTZ camera.

Step 3:

System Wiring:

Follow the sample wiring diagram on the previous page for connecting the CAT-5 cables to the camera and
Quick-Connect CCU, using a Vaddio ProductionVIEW Precision Camera Controller. Additional diagrams are
available on our website for installation with other equipment.

IMPORTANT NOTE: Check all Cat-5e cables for continuity in advance of final connection.
Plugging the EZ POWER/VIDEO Cat-5e Cable into the wrong RJ-45 may cause damage to the
camera system and void the warranty!

Step 4: Secure the Camera To the CONCEAL Wall Mount Bracket:

After all cables are attached to the camera, place the camera onto the camera mount and insert the two-(1/4”-20)
screws into the camera through the two-screw holes in the bottom of the mount.

Note: Be sure to align each side of the camera evenly to all sides of the CONCEAL Wall Mount Bracket
before final tightening of the mounting screws (see Fig. 2).

WallVIEW CCU HD-20 Manual 342-0181 Rev. C Page 10 of 20

WallVIEW CCU HD-20

Step 5: Install the CONCEAL Lower Cover Plate:

Attach lower CONCEAL Lower Cover Plate (see Fig. 3). Slide lower cover plate from front of the mounting
bracket toward the rear of the bracket. The two-rear locking tabs will need to be guided into position first and will
lock in place as the lower cover plate is pushed toward the rear of the mounting bracket and the front tabs are
inserted (see Fig. 4).

Fig. 3: CONCEAL Lower Cover
Plate with Locking Tabs

Fig. 4: CONCEAL Lower
Cover Plate locked in place

Step 6: Install the CONCEAL Rear Camera Cover:

After successful testing of the camera, install the Conceal Rear Camera Cover on the CONCEAL Mounting
Bracket with the supplied screw (see Fig. 5 and 6).

Fig. 5: CONCEAL Rear Camera Cover

Fig. 6: Completed CONCEAL Wall

Mount Camera Bracket Installation

Verify IR OUT Dip Switch 4 is OFF:

When operating the HD-20 camera with the Quick-Connect CCU, the IR OUT dip switch must be
set to the OFF (up) position on the back of the camera. If it is not turned off, it can and will
interfere with proper operation of the HD-19 PTZ camera which, is never a good deal.

Step 7:

Connect System Power:

Connect the Vaddio 36 VDC power supply to the CCU and to an AC outlet. Power will travel down the Power
CAT-5 cable to the camera. The camera will “Home” to a centered position ready for control information from the
IR remote control or RS-232 camera controller of the integrators’ choice. To insure proper continuity of control
and operation of the cameras, the RS-232 controller (control system or joystick) should be powered on after the
camera.

Step 8: Set-up the CCU:
 Make sure that the HD video monitor that you are using is set up correctly and is delivering accurate color

reproduction.

 Adjust the iris level of the camera so that brighter areas are not washed out.
 Adjust the Red & Blue Gain, Gamma, Detail and Chroma controls. Adjust other parameters to taste.

NOTE: Gain (next to Iris) should be left at 0 (zero), unless lighting is inadequate, then turn it to a level where the
signal brightness is at an appropriate level. Gain adds additional noise (grain) to the video the higher it is turned
up.

General Specifications:

WallVIEW CCU HD-20 Manual 342-0181 Rev. C Page 11 of 20

WallVIEW CCU HD-20

V

V

V

WallVIEW CCU HD-20

Part Numbers

addio ClearVIEW HD-20

Image Device
Picture Elements
HD Resolutions
Lens
Focal Length
Horizontal Viewing

Angle (16:9 format)
Invertible

ideo S/N Ratio
Minimum Illumination
Serial Control

Protocol
Min. Object Distance
Pan Range
Tilt Range
HD Video Select
Camera Settings

Preset Positions
Dimensions/Weight

Quick-Connect CCU

Connectors

Controls

Camera Select Switch

ideo Adjustments

Cat-5e Cable Distance
Power Supply
Dimensions

CONCEAL Wall Mounting System for Vaddio ClearVIEW HD-20

Dimensions
Weight

WallVIEW CCU HD-20: 999-6957-000 (North America)
WallVIEW CCU HD-20: 999-6957-001 (International)

6.49mm diagonal (1/2.8 Type) Exmor High-speed CMOS Image Sensor

3.27M pixels (Effective)

1080i/59.94/60, 1080/50i, 720p/59.94/60, 720/50p, 1080/30p and 1080/25p (SD Resolutions not Supported)

20x Optical Zoom, 11-Element HiLD™ (High Index Low Dispersion) Glass
F=4.7mm wide end to 94mm tele end
1080i Mode: 2.9° tele end to 55.2° wide end

720p Mode: 1.93° tele end to 36.8° wide end (windowed - not scaled)
Yes - With No Frame Delay
>50 dB

1.6 LUX (F1.6, 50IRE)
RS-232 (Modified VISCA)

Wide End: .01m wide end, Tele end: 1.0m
+170 degrees to -170 degrees
+90 degrees to -30 degrees
16-Position Rotary Switch: Used to set HD Video Resolution Output
10-Position Dip Switch: Settings for IR Select, Baud Rate 9600, Image Flip, Unpublished

Functions
16 (internal), 6 recalled via IR Remote

7.81” (198.37mm) x 6.67” (169.42mm) x 7.057” (179.25. mm), 5.61 lbs. (2.54011744 kg.)

Power Connector: 5.5mm OD x 2.5mm ID
Power RJ-45: Supplies 36V to EZIM CCU
RS-232 IN RJ-45: Accepts RS-232 (bi-directional) controller information
RS-232 OUT RJ-45: Sends RS-232 (bi-directional) to camera
G/L OUT: NA
TALLY: 2-Pin Phoenix type spring cage connector
BNC Connector for Sync (not available on HD-20)
Video Outputs: BNC Connectors for HD Analog Component (YPbPr- HD ONLY)
Video RJ-45: Transports HSDS (diff) video from camera EZIM CCU Slot Card

Scene: (A, B and C), Detail, Red Gain, Blue Gain, AWB, Shift key between Pedestal and Knee,
Chroma, Gamma, Iris (Auto, Manual) and Gain

All switches should be in the down position for HD-20
Y-Gain (luminance gain) for fine tuning over longer cable distances

Distance Compensation: 100’, 200’, 300’, 400’+
Up to 500’ (152.4m)
36 VDC, 2.78 Amp
1-RU Rack Mount - 1.75” (43.688) H x 18.93” (480.822mm) W x 6” (152.4mm) D

5.125” H x 6.75” W x 10” D (13 cm x 17.15 cm x 25.4 cm)
Approx. 2.4 lbs. (1.1kg)

Compliance and CE Declaration of Conformity - HD-20 PTZ Camera

WallVIEW CCU HD-20 Manual 342-0181 Rev. C Page 12 of 20

WallVIEW CCU HD-20

Compliance testing was performed to the following regulations:

 FCC Part 15, Subpart B Class A
 ICES-003, Issue 4: 2004 Class A
 European Standard EN 55022 A: 2006 + A1: 2007(CISPR 22:2005/ A1:2005) Class A
 AS/NZS CISPR 22: 2009 Class A
 VCCI V-3/2010.04 Class A
 Korean Requirements KN22: KCC Notice Number 2009-27 Class A
 EMC Directive 2004/108/EC Class A

FCC Part 15 Compliance

This equipment has been tested and found to comply with the limits for a Class A di gital device, pursuant to Part 15, Subpart
B, of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequenc y energy
and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his/her own expense.

Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must
accept any interference including interference that may cause undesired operation of the device.
Changes or modifications not expressly approved by Vaddio can affect emission compliance and could void the user’s
authority to operate this equipment.

ICES-003 Compliance

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital ap paratus set out in the Radio
Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’emet pas de bruits radioélectriques dépassant les limites applicables aux appareils
numeriques de la classe A préscrites dans le Règlement sur le brouillage radioélectrique édicte par le ministère des
Communications du Canada.

European Compliance

This product has been evaluated for Electromagnetic Compatibility under the EMC Dir ective for Emissions and Immunity and
meets the requirements for a Class A digital device. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.

Standard(s) To Which Conformity Is Declared:

EMC Directive 2004/108/EC
EN 55024: 1998 + Amendments A1: 2001 + A2: 2003 Immunity

 EN 61000-4-2: 1995 + Amendments A1: 1998 + A2: 2001 Electrostatic Discharge
 EN 61000-4-3: 2006 + A1: 2008 Radiated Immunity
 EN 61000-4-4: 2004 + Corrigendum 2006 Electrical Fast Transients
 EN 61000-4-5: 2006 Surge Immunity
 EN 61000-4-6: 2009 Conducted Immunity
 EN 61000-4-8: 2010 Power Frequency Magnetic Field
 EN 61000-4-11: Second Edition: 2004 Voltage Dips, Interrupts and Fluctuations

Korean Requirements:

 EN 61000-4-2 with KCC Notice No. 2009-27
 EN 61000-4-3 with KCC Notice No. 2009-27
 EN 61000-4-4 with KCC Notice No. 2009-27
 EN 61000-4-5 with KCC Notice No. 2009-27
 EN 61000-4-6 with KCC Notice No. 2009-27
 EN 61000-4-8 with KCC Notice No. 2009-27
 EN 61000-4-11 with KCC Notice No. 2009-27

Compliance and CE Declaration of Conformity - Quick-Connect CCU and EZIM CCU

WallVIEW CCU HD-20 Manual 342-0181 Rev. C Page 13 of 20

WallVIEW CCU HD-20

Compliance testing was performed to the following regulations:

 FCC Part 15, Subpart B Class A
 ICES-003, Issue 4: 2004 Class A
 European Standard EN 55022 A: 1998 + A1: 2000 Class A
 European Standard EN 55024: 1998 + Amendments A1: 2001 + A2: 2002 Class A
 EMC Directive 89/336/EC Class A

FCC Part 15 Compliance

This equipment has been tested and found to comply with the limits for a Class A di gital device, pursuant to Part 15, Subpart
B, of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequenc y energy
and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his/her own expense.

Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must
accept any interference including interference that may cause undesired operation of the device.
Changes or modifications not expressly approved by Vaddio can affect emission compliance and could void the user’s
authority to operate this equipment.

ICES-003 Compliance

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital ap paratus set out in the Radio
Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’emet pas de bruits radioélectriques dépassant les limites applicables aux appareils
numeriques de la classe A préscrites dans le Règlement sur le brouillage radioélectrique édicte par le ministère des
Communications du Canada.

European Compliance

This product has been evaluated for Electromagnetic Compatibility under the EMC Dir ective for Emissions and Immunity and
meets the requirements for a Class A digital device. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.

Standard(s) To Which Conformity Is Declared:
EMC Directive 89/336/EC

EN 55022 A: 1998 + A1: 2000 Conducted and Radiated Emissions
EN 55024: 1998 + Amendments A1: 2001 + A2: 2002 Immunity

 EN 61000-4-2: Electrostatic Discharge
 EN 61000-4-3: Radiated Immunity
 EN 61000-4-4: Electrical Fast Transients
 EN 61000-4-5: Surge Immunity
 EN 61000-4-6: Conducted Immunity
 EN 61000-4-8: Power Frequency Magnetic Field
 EN 61000-4-11 Voltage Dips, Interrupts and Fluctuations

WARRANTY INFORMATION

WallVIEW CCU HD-20 Manual 342-0181 Rev. C Page 14 of 20

WallVIEW CCU HD-20

(See Vaddio Warranty Policies posted on vaddio.com for complete details):
Hardware* Warranty: One year limited warranty on all parts. Vaddio warrants this product against d efects in materials and

workmanship for a period of one year from t he day of purchase from Va ddio. If Vaddio receives notice of such defects during
the warranty period, they will, at their option, repair or replace products that prove to be defective.

Exclusions: The above warranty shall not apply to defects resulting from: improper or inadequate maintenance by the
customer, customer applied software or interfacing, unauthorized modifications or misuse, operation outside the normal
environmental specifications for the product, use of the incorrect power supply, improper extensio n of the power supply cable
or improper site operation and maintenance.

Vaddio Customer Service: Vaddio will test, repair, or replace the product or products without charge if the unit is under
warranty and is found to be defective. If the product is out of warranty, Vaddio will test then repair the product or products. T he
cost of parts and labor charge will be estimated by a tech nician an d confirmed by the customer prior to repair. All components
must be returned for testing as a complete unit. Vaddio will not accept responsibility for shipment after it has left the premises.

Vaddio Technical Support: Vaddio technicians will determine and discuss with the customer the criteria for repair costs
and/or replacement. Vaddio Technical Support can be contacted through one of the follo wing resources: e-mail support at

[e-mail] or online at www.vaddio.com.

Return Material Authorization (RMA) Number: Before returning a product for repair or replacement, request an RMA from
Vaddio’s technical support. Provide a technician with a return phone number, e-mail address, shipping address, and product
serial numbers and describe the reason for repairs or retur ns as well as the date of purchase and proof of purchase. Include
your assigned RMA number in all correspon dence with Vaddio. Wr ite your assigned RMA number on the outside of the box
when returning the product. All returns are subject to a restocking fee without exception (see warranty policies at vaddio.com).

Voided Warranty: The warranty does not apply if the original serial number has been removed or if the product has been
disassembled or damaged through misuse, accident, modifications, or unauthoriz ed repai r. Cutting the po wer supply cabl e on
the secondary side (low voltage side) to extend the power to the device (camera or controller) voids the warr anty for that
device.

Shipping and Handling: Vaddio will not pay for inbound shipping transportation or insurance charges or accept any
responsibility for laws and ordinances from inbound transit. Vaddio will pay for outbound shipping, transportation, and
insurance charges for all items under warranty but wi ll not assume responsibility for loss and/or damage by the outbound
freight carrier. If the return shipment appears damaged, retain the origin al boxes and packing material for inspection by the
carrier. Contact your carrier immediately.

Products Not Under Warranty: Payment arrangements are required before outbound shipment for all out of warranty
products.

*Vaddio manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry standard practices.

Other General Information:
Care and Cleaning

Do not attempt to take this product apart at any time. There are no user-serviceable components inside.

 Do not spill liquids or liquid type substances onto the device.
 Keep this device away from food or liquid.
 For smears or smudges on the devices, wipe with a clean, soft cloth.
 Do not use any abrasive pads or caustic chemicals at any time on any Vaddio equipment.

Operating and Storage Conditions:

Do not store or operate the device under the following conditions:

 Temperatures above 40°C (104°F) or temperatures below 0°C (32°F)
 High humi dit y, condensing or wet environments
 In inclement weather
 Dusty environments
 In a swimming pool
 Dry environments with an excess of static discharge
 In outer space
 Under severe vibration

Appendix 1: YPbPr Video Pin-Out for the HD-20 Camera & Quick-Connect Analog YPbPr Output

WallVIEW CCU HD-20 Manual 342-0181 Rev. C Page 15 of 20

WallVIEW CCU HD-20

Pin YPbPr

1 Pr
2 Y
3 Pb
4 ­5 ­6 Pr GND
7 Y GND
8 Pb GND

9 ­10 ­11 ­12 ­13 ­14 ­15 -

EZIM CCU Slot card Pin out Assignments
(568B Wiring Standard)

Power Connector RJ-45 Video Connector RJ-45

Pin POWER

1 Power+
2 Power­3 Power+
4 Power­5 Power+
6 Power­7 Power+
8 Power-

12345678

POWER

Pin HSDS (differential) VIDEO

1 NA
2 NA
3 Y+
4 PB+
5 PB GND
6 Y GND
7 PR+
8 PR-

Appendix 2: ClearVIEW HD-20 Dimensions

Appendix 3: Communication Specification

12345678

VIDEO

WallVIEW CCU HD-20 Manual 342-0181 Rev. C Page 16 of 20

WallVIEW CCU HD-20

Communication Speed: 9600 bps (default)
Start bit: 1
Stop bit: 1
Data bits: 8
Parity: None
No Flow control

12345678

Pin # RJ-45 RS-232 and IR Out Pins

1) Unused

2) Unused

3) Unused

4) IR Output (Diff Signal to Quick-Connect)

5) IR Ground (Diff Signal to Quick-Connect)

6) GND (GND of IR Short Range - Pin 3)

7) RXD (from TXD of control source)

8) TXD (to RXD of control source)

NOTE: The Vaddio ClearVIEW HD-20 Control Protocol is similar, but not identical to the Sony® VISCA™
command set in order to be compatible with several popular control devices. Not all VISCA commands are
supported and there are many HD-20 specific commands in the following Command and Inquiry Lists.

HD-20 Command List (1/2)

Command Set V Command Command Packet Comments

AddressSet Y Broadcast 88 30 01 FF Address Set
IF_Clear Y Broadcast 88 01 00 01 FF I/F Clear
CommandCancel Y 81 2p FF p: Socket No(=1 to2)
CAM_Power Y

CAM_Zoom Y

CAM_Focus Y

CAM_WB Y

CAM_RGain Y

CAM_BGain Y

CAM_AE Y

CAM_Iris Y

CAM_Gain Y

On

Y

Off
Stop

Tele(Standard)

Y

Wide(Standard)

Y

Tele(Variable)

Y

Wide(Variable)

Y

Direct

Y

Direct(Variable)

Y

Stop
Far(Standard)

Y

Near(Standard)

Y

Far(Variable)

Y

Near(Variable)

Y

AutoFocus

Y

ManualFocus

Y

Auto/Manual

Y

Direct

Y

Auto

Y

Manual
Reset

Up

Y

Down

Y

Direct

Y

Reset
Up

Y

Down

Y

Direct

Y

Full Auto
Manual

Y

Shutter Priority

Y

Iris Priority

Y

Reset
Up

Y

Down

Y

Direct

Y

Reset
Up

Y

Down

Y

Direct

Y

81 01 04 00 02 FF
81 01 04 00 03 FF

81 01 04 07 00 FF
81 01 04 07 02 FF
81 01 04 07 03 FF
81 01 04 07 2p FF
81 01 04 07 3p FF
81 01 04 47 0p 0q 0r 0s FF
81 01 7E 01 4A 0V 0p 0q 0r 0s FF

81 01 04 08 00 FF
81 01 04 08 02 FF
81 01 04 08 03 FF
81 01 04 08 2p FF
81 01 04 08 3p FF
81 01 04 38 02 FF
81 01 04 38 03 FF
81 01 04 38 10 FF
81 01 04 48 0p 0q 0r 0sFF

81 01 04 35 00 FF
81 01 04 35 05 FF

81 01 04 03 00 FF
81 01 04 03 02 FF
81 01 04 03 03 FF
81 01 04 43 00 0p 0q 0rFF

8x 01 04 04 00 FF
8x 01 04 04 02 FF
81 01 04 04 03 FF
81 01 04 44 00 0p 0q 0rFF

81 01 04 39 00 FF
81 01 04 39 03 FF
81 01 04 39 0A FF
81 01 04 39 0B FF

81 01 04 0B 00 FF
81 01 04 0B 02 FF
81 01 04 0B 03 FF
81 01 04 4B 00 00 0p 0q FF

81 01 04 0C 00 FF
81 01 04 0C 02 FF
81 01 04 0C 03 FF
81 01 04 4C 00 00 0p 0q FF

Power On/Off

p:0(Slow) to 7(Fast)
p:0(Slow) to 7(Fast)
pqrs:Zoom Pos 0x000-0x6400*
V:(Speed) 0-7

Supported as ‘Standard
Supported as ‘Standard

pqrs:0x000-0xC00*

prq:000-0x27f

prq:000-0x27f
Auto Exposure Mode

Manual Control Mode
Shutter Priority Mode
Exposure Priority Mode (default)

pq:0x0-0x0B

pq:0x0-0x24

*Zoom and Focus Data:

CAM_Zoom: Range(0x000–0x6400)
CAM_Focus: Range (0x000-0xC000) dependent on Zoom Position

HD-20 Command List (2/2)

WallVIEW CCU HD-20 Manual 342-0181 Rev. C Page 17 of 20

WallVIEW CCU HD-20

Command Set V Command Command Packet Comments

CAM_Backlight Y Y On

CAM_Aperture Y

CAM_Memory Y

CAM_IDWrite Y 81 01 04 22 0p 0q 0r 0s FF pqrs:Camera ID(==0000 – FFFF)
IR_Receive Y

IR_ReceiveReturn N+

Pan-tiltDrive Y

Tally Y

Preset Pan Speed Y Pan/Tilt Speed 81 01 7E 01 0B WW VV ZZ FF WW: Pan Speed (0x01-0x18)

Motor Config Y Y Hard Motor Stops

BLK.Enhance Y Pedestal 81 01 7E 53 00 00 0p 0q FF Black Level (pq:0x0-0x5F)
GMA.Enhance Y Gamma 81 01 7E 54 00 00 0p 0q FF pq:0x0-0xCF
CRM.Enhance Y Chroma 81 01 7E 55 00 00 0p 0q FF pq:0x0-0xAF
KNE.Enhance Y Knee 81 01 7E 56 00 00 0p 0q FF pq:0x0-0xFF
CAM_Shutter Y

CAM_ExpComp Y

CAM_ICR
Cut Filter

Off
Reset

Up

Y

Down

Y

Direct

Y

Reset
Set

Y

Recall

Y

On

Y

Off

Y

On/Off
On

N+

Off
Up

Down

Y

Left

Y

Right

Y

UpLeft

Y

UpRight

Y

DownLeft

Y

DownRight

Y

Stop

Y

Absolute Position

Y

Home

Y

Reset

Y

On

Y

Off

Soft Motor Stops

Reset
Up

Y

Down

Y

Direct

Y

On
Off

Y

Reset

Y

Up

Y

Down

Y

Direct

Y
Y Y ICR On

ICR Off

81 01 04 33 02 FF
81 01 04 33 03 FF

81 01 04 02 00 FF
81 01 04 02 02 FF
81 01 04 02 03 FF
81 01 04 42 00 00 0p 0q FF

81 01 04 3F 00 0p FF
81 01 04 3F 01 0p FF
81 01 04 3F 02 0p FF

81 01 06 08 02 FF
81 01 06 08 03 FF
81 01 06 08 10 FF

81 01 7D 01 03 00 00 FF
81 01 7D 01 13 00 00 FF

81 01 06 01 VV WW 03 01 FF
81 01 06 01 VV WW 03 02 FF
81 01 06 01 VV WW 01 03 FF
81 01 06 01 VV WW 02 03 FF
81 01 06 01 VV WW 01 01 FF
81 01 06 01 VV WW 02 01 FF
81 01 06 01 VV WW 01 02 FF
81 01 06 01 VV WW 02 02 FF
81 01 06 01 VV WW 03 03 FF
81 01 06 02 VV WW
0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF
0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF

81 01 06 04 FF
81 01 06 05 FF

81 01 7E 01 0A 00 02 FF
81 01 7E 01 0A 00 03 FF

81 01 7E 01 70 00 00 FF
81 01 7E 01 70 00 01 FF

81 01 04 0A 00 FF
81 01 04 0A 02 FF
81 01 04 0A 03 FF
81 01 04 42 00 00 0p 0q FF

81 01 04 3E 02 FF
81 01 04 3E 03 FF
81 01 04 0E 00 FF
81 01 04 0E02 FF
81 01 04 0E 03 FF
81 01 04 4C 00 00 0p 0q FF

81 01 04 01 02 FF
81 01 04 01 03 FF

pq:0x0-0x35
p:Memory No(=0-0xf)

WW: Pan Speed (0x01-0x18)
VV:Tilt Speed(0x01-0x14)

YYYY: Pan Position**
ZZZZ: Tilt Position**

VV:Tilt Speed(0x01-0x14)
ZZ:Zoom Speed(0-7);

(Only supported in Shutter Priority
Mode)

pq:0x0-0x0F
AutoExposure Off

AutoExposure On

pq:0x0-0x24
ICR On

ICR Off

**Additional Information:

Pan Range: 8044 – 7FBC (-32,700 to +32,700)
Tilt Range: E891 – 4C2B (-5,999 to +19,499)

Actual Pan/Tilt ranges defined in Inquiry list

WallVIEW CCU HD-20 Manual 342-0181 Rev. C Page 18 of 20

WallVIEW CCU HD-20

HD-20 Inquiry List (1/1)

Inquiry Command V Command Command Packet Comments

CAM_PowerInq Y

CAM_ZoomPosInq Y 81 09 04 47 FF y0 50 0p 0q 0r 0s FF pqr: Zoom Position
CAM_WBModeInq Y 81 09 04 35 FF y0 50 00 FF

CAM_RGain Y 81 09 04 43 FF y0 50 00 0p 0q 0r FF pqr:000-1ff
CAM_BGain Y 81 09 04 44 FF y0 50 00 0p 0q 0r FF pqr:000-1ff
CAM_AEModeInq Y 81 09 04 39 FF y0 50 00 FF

CAM_Iris Y 81 09 04 4B FF y0 50 00 00 0p 0q FF pq(0x00-0x11)
CAM_Gain Y 81 09 04 4C FF y0 50 00 00 0p 0q FF pq(0x00-0x1E)
CAM_BacklightModeInq Y 81 09 04 33 FF y0 50 02 FF

CAM_FocusPosInq Y 81 09 04 48 FF Y0 50 0p 0q 0r 0s FF Pqrs:Focus Pos 0x000-0x0C000
CAM_ApertureInq Y 81 09 04 42 FF y0 50 00 00 0p 0q FF pq(0x00-0x3F)
CAM_MemoryInq Y 81 09 04 3F FF y0 50 0p FF p:Memory No(=0-0xf)
CAM_IDInq Y 81 09 04 3F FF y0 50 0p 0q 0r 0s FF pqrs:(0000 – FFFF)
CAM_ReceiveInq Y 81 09 06 08 FF y0 50 02 FF

Pan-TiltMaxSpeedInq Y 81 09 06 11 FF y0 50 WW VV FF WW: Pan Speed (0x01-0x18)

Pan-tiltPositionInq Y 81 09 06 12 FF y0 50 0Y 0Y 0Y 0Y 0Z 0Z

TallyInq Y

PresetSpeedInq Y 81 09 7E 01 0B FF y0 50 WW VV ZZ FF WW: Pan Speed (0x01-0x18)

Motor Config Y 81 09 7E 01 70 FF y0 50 00 FF

BLK.Enhance Y 81 01 7E 53 FF y0 50 00 00 0p 0q FF pq: Black Level (0x01-0xFD)
GMA.Enhance Y 81 01 7E 54 FF y0 50 00 00 0p 0q FF pq: Gamma (0x00-0x8F)
CRM.Enhance Y 81 01 7E 55 FF y0 50 00 00 0p 0q FF pq: Chroma (0x08-0x1F)
KNE.Enhance Y 81 01 7E 56 FF y0 50 00 00 0p 0q FF pq: Knee (0x0-07F)
CAM_AEModeInq Y 81 09 04 39 FF y0 50 00 FF

CAM_ShutterPosInq Y 81 09 04 4A FF y0 50 00 00 0p 0q FF pq: ShutterPosition

CAM_ExpCompModeInq Y 81 09 04 3E FF y0 50 02 FF

CAM_ExpCompPosInq Y 81 09 04 4E FF y0 50 00 00 0p 0q FF pq: ExpComp Pos -Iris Position
CAM_ICRModeInq Y 81 09 04 01 FF y0 50 02 FF

81 09 04 00 FF

81 09 7E 01 0A FF y0 50 02 FF

Y

y0 50 02 FF
y0 50 03 FF

y0 50 05 FF

y0 50 03 FF

y0 50 03 FF

y0 50 03 FF

0Z 0Z FF

y0 50 03 FF

y0 50 01 FF

y0 50 03 FF
y0 50 0A FF
y0 50 0B FF
y0 50 0D FF

y0 50 03 FF

y0 50 03 FF

On
Off(Standby)

Auto
Manual

Auto Exposure Mode
Manual Control Mode

On
Off

On
Off

VV:Tilt Speed(0x01-0x14)
YYYY: Pan (0x0100-0x1800)

ZZZZ:Tilt (0x0100-0x1400)
On

Off

VV:Tilt Speed(0x01-0x14)
ZZ:Zoom Speed(0-7);

Hard Motor Stops
Soft Motor Stops

Auto Exposure Mode
Manual Control Mode
Shutter Priority Mode
Exposure Priority Mode
AGC Priority Mode

(Only supported in Shutter Priority
Mode)

On - AE Mode Off
Off – AE Mode On

ICR On
ICR Off

RAR

WallVIEW CCU HD-20 Manual 342-0181 Rev. C Page 19 of 20

WallVIEW CCU HD-20

Toll Free: 800-572-2011 ▪ Phone: [phone] ▪ FAX: [phone]

9433 Science Center Drive, Minneapolis, MN 55428

www.vaddio.com

©2012 Vaddio - All Rights Reserved. Reproduction in whole or in part without written permission is prohibited. Specifications and pricing are subject to
change without notice. Vaddio, ClearVIEW, ProductionVIEW, Quick-Connect, AutoPresenter, WallVIEW, EZCamera, HSDS and PowerRite are registered
trademarks of Vaddio. All other trademarks are property of their respective owners. Document Number 342-0181 Rev. C

WallVIEW CCU HD-20 Manual 342-0181 Rev. C Page 20 of 20