VADDIO Extreme USB 2.0 Extender TX, Extreme USB 2.0 Extender RX Installation And User Manual
Page 1
Installation and User Guide
Vaddio™ Extreme USB 2.0 Extenders
Part Numbers:
999-1005-022 - North America
999-1005-122 - International
Extreme USB 2.0
Extender TX
Extreme USB 2.0
Extender RX
© 2013 Vaddio - All Rights Reserved. Extreme USB 2.0 Extenders, Document Number 342-0468 Rev D
Page 2
Extreme USB 2.0 Extenders
Table of Contents
Overview .................................................................................................................................................................... 3
Intended Use: ......................................................................................................................................................... 3
Important Safeguards: ........................................................................................................................................... 3
Save These Instructions: ....................................................................................................................................... 3
Unpacking .................................................................................................................................................................. 4
Extreme USB Extenders (North America) 999-1005-022 ...................................................................................... 4
Extreme USB Extenders (International) 999-1005-122 ......................................................................................... 4
Requirements: ........................................................................................................................................................ 4
Anatomy of the Extreme USB 2.0 Extenders ............................................................................................................ 5
Image: Front Panel Extreme USB 2.0 TX Unit .................................................................................................. 5
Image: Rear Panel Extreme USB 2.0 TX ........................................................................................................... 5
Image: Front Panel of Extreme USB 2.0 RX Unit ............................................................................................. 6
Image: Rear Panel of Extreme USB RX Unit .................................................................................................... 6
Installation Instructions .............................................................................................................................................. 7
Checking out the Installation: ................................................................................................................................. 7
Diagram: Basic Connectivity of the Extreme USB 2.0 Extenders ..................................................................... 8
Troubleshooting ......................................................................................................................................................... 9
Specifications: .......................................................................................................................................................... 12
Compliance and CE Declaration of Conformity: ...................................................................................................... 13
Warranty Information ............................................................................................................................................... 14
Extreme USB 2.0 Extenders - Document Number 342-0468 Rev D Page 2 of 16
Page 3
Extreme USB 2.0 Extenders
O
VERVIEW
The Vaddio Extreme USB 2.0 Extenders
provide a complete working solution
powered by Extreme USB Long Reach
USB 2.0 enabled by the Lion’sGate™
USB 2.0 Extension ASIC. The system
has a transmit (TX) or remote device
side and a receive (RX) or Host PC side
and extends USB 2.0 high speed and
USB 1.1 devices up to 100m (328.1’)
over Cat-5e or better cable.
The TX side has the USB Type-A female USB 2.0 port and is located with the device and powered with the 5
VDC power supply while the RX side is port powered by the Host PC. Power is not required on the RX Host side
for normal operation.
The Extenders operate with USB 2.0 high-speed host controllers and USB 1.1 classic hosts. All USB device
types are supported including Control, Interrupt, Bulk and Isochronous at up to 480Mbp/s. The Extenders are true
plug and play and ready to operate out of the box and no new driver installation is required (bonus).
The Extreme USB 2.0 Extenders support all major operation systems including Windows®, Mac OS® and Linux®
and are ideal for a wide variety of fine USB devices like Vaddio HD-USB Camera, AV Bridge, Quick-Connect™
USB and EasyTalk™ Wireless USB Mic System as well as printers, scanners, and game controllers.
Intended Use:
Before operating the device, please read the entire manual thoroughly. The system was designed, built and
tested for use indoors, and with the provided power supply and cabling. The use of a power supply other than the
one provided or outdoor operation has not been tested and could damage the device and/or create a potentially
unsafe operating condition.
Important Safeguards:
Read and understand all instructions before using. Do not operate any device if it has been dropped or damaged.
In this case, a Vaddio technician must examine the product before operating. To reduce the risk of electric shock,
do not immerse in water or other liquids and avoid extremely humid conditions. Do not connect Ethernet or
Power over Ethernet (PoE) cables directly to the RJ-45 ports on the device as damage may result.
Extreme USB 2.0 Extenders - RX (left) and TX (right)
Use only the power supply provided with the system. Use of any unauthorized
power supply will void any and all warranties.
Please do not use “pass-thru” type RJ-45 connectors. These pass-thru type connectors do not w ork
well for professional installations and can be the cause o f intermittent connections which can result in
the data and/or control line failing and locking up. For best results please use standard RJ-45
connectors and test all cables for proper pin-outs prior to use.
Save These Instructions:
The information contained in this manual will help you install and operate your product. If these instructions are
misplaced, Vaddio keeps copies of Specifications, Installation and User Guides and most pertinent product
drawings for the Vaddio product line on the Vaddio website. These documents can be downloaded from
www.vaddio.com free of charge.
Extreme USB 2.0 Extenders - Document Number 342-0468 Rev D Page 3 of 16
Page 4
Extreme USB 2.0 Extenders
UNPACKING
All the components within the shipping box are packaged as described in the sections below. Carefully remove all
parts included in the packaging.
Extreme USB Extenders (North America) 999-1005-022
Unpack and identify the following parts
One (1) Extreme USB Extender TX
One (1) Extreme USB Extender RX
One (1) 5 VDC Switching Power Supply
One (1) North American Power Cord
One (1) 6’ (1.83m) USB 2.0 Cable Type-A Male to Type-B Male
One (1) 1’ (305mm) USB 2.0 Cable Type-A Male to Type-B Male
Documentation
Extreme USB Extenders (International) 999-1005-122
Unpack and identify the following parts
One (1) Extreme USB Extender TX
One (1) Extreme USB Extender RX
One (1) 5 VDC Switching Power Supply
One (1) Euro Power Cord
One (1) UK Power Cord
One (1) 6’ (1.83m) USB 2.0 Cable Type-A Male to Type-B Male
One (1) 1’ (305mm) USB 2.0 Cable Type-A Male to Type-B Male
Documentation
Requirements:
To complete the installation, you will also require the follow ing items that are not included with the product:
One (1) USB 2.0 compatible PC (host computer) with a USB compliant operating system. The PC must have
the ability to supply 5VDC, 500ma of power or an additional power supply may be required.
Cat-5e Unshielded Twisted Pair (UTP) cable or better with two RJ45 connectors. For best resu lts please use
standard RJ-45 connectors, mark and test all cables for proper pin-outs prior to use.
All references to Cat-5e cable in this document represent the minimum requirement of solid core Cat-5e
unshielded twisted
used; however the maximum length may not be achievable.
Note: Not all equipment is compatible with the Extreme USB 2.0 Extenders. For whatever reason,
some stuff just doesn’t work. The Extreme USB 2.0 Extenders do comply with the USB 1.1 and USB
2.0 specifications, but there are a number of factors that can affect the operation of USB devices over
distance.
pair cable or better. Cat -6 and STP cables can be substituted. Regular Cat-5 cable can be
Extreme USB 2.0 Extenders - Document Number 342-0468 Rev D Page 4 of 16
Page 5
Extreme USB 2.0 Extenders
A
NATOMY OF THE EXTREME
Image: Front Panel Extreme USB 2.0 TX Unit
The TX unit provides USB Type-A port for standard USB devices. The TX unit is powered by an external AC
adapter or the Vaddio HD-USB PTZ camera in the WallVIEW HD-USB PRO kit.
1) USB Device Port (USB Type-A): Accepts USB device.
2) Device LED (Green/Orange): Indicates when a USB device is connected to the Device Port.
a. Will illuminate solid green when device is plugged in and active.
b. Off when device is in suspend mode or TX unit is powered off.
c. Orange when the TX unit detects an overcurrent condition and the attached USB device attempts to
draw more than the 500mA current.
3) Power LED (Vaddio Blue): LED turns blue when power is supplied and goes OFF when no power is
available.
4) Link LED (Green): Indicates a valid Extreme USB link is established between the RX and TX over Cat-5e
cabling.
and TX.
5) Host LED (Green): Indicates that the system is properly enumerated on the host PC. LED blinks when in
suspend state.
6) Activity LED (Amber): Indicates activity when data transmission is active between TX and RX. LED blinks
intermittently with or without a USB device connected. The LED is off when in suspend mode.
Image: Rear Panel Extreme USB 2.0 TX
7) Earth Ground: Optional Earth Ground connection to housing of unit. Accepts an M2 screw.
8) Power Port: Connects to the AC power
9) Link Port (RJ-45): Accepts an RJ-45 connector for C at-5e cabling (or better).
Extreme USB 2.0 Extenders - Document Number 342-0468 Rev D Page 5 of 16
➊
LED turns on when link between RX and TX is
➐
USB 2.0 E
➋
➑
XTENDERS
supply .
➍
➌
established.
Required at TX for proper operation.
Off when there is no link between RX
➎
➒
➏
Page 6
Extreme USB 2.0 Extenders
Image: Front Panel of Extreme USB 2.0 RX Unit
The RX unit connects to the computer using a standard Type-A male to Type-B male USB 2.0 cable. Power for
the RX Unit is provided by the USB port on the Host computer.
1) Power LED (Vaddio Blue): LED turns blue when power is supplied and goes OFF when no power is
available.
2) Link LED (Green): Indicates a valid Extreme USB link is established between the RX and TX over Cat-5e
cabling.
and TX.
3) Host LED (Green): Indicates that the system is properly enumerated on the host PC. LED blinks when in
suspend state.
4) Activity LED (Amber): Indicates activity when data transmission is active between TX and RX. LED blinks
intermittently with or without a USB device connected. When the TX and RX are in suspend mode, the LED
is off.
Image: Rear Panel of Extreme USB RX Unit
5) Earth Ground: Optional Earth Ground connection to housing of unit. Accepts an M2 screw.
6) Power Port (optional): Power supply not required in normal op eratio n. USB Port is requir ed to deliver 500mA
to the RX unit. Please avoid the use of inexpensive USB hubs.
7) USB Type-B Port: Used to connect the RX to the host computer. Power is supplied to the RX on this port.
8) Link Port (RJ-45): Accepts RJ-45 connector f or Cat-5e cabling (or better).
LED turns on when link between RX and TX is
➎
➏
➐
➋
➊
established.
➌
➍
Off when there is no link between RX
➑
Extreme USB 2.0 Extenders - Document Number 342-0468 Rev D Page 6 of 16
Page 7
Extreme USB 2.0 Extenders
I
NSTALLATION INSTRUCTIONS
Step 1: Before installing the Extreme USB 2.0 Extenders:
A. Determine where the computer is going to be located.
B. Determine the location of the USB device or USB camera.
To ensure proper operation it is recommended that only Cat-5e or better (Unshielded Twisted Pair - UTP)
C.
cabling is used to connect between
conductor configuration (568B) with no crossovers and must be terminated with 8P8C RJ-45 connectors at
both ends. The combined length of any patch cords using stranded conductors must not exceed 33’ (10m).
Please make every effort to minimize the use of stranded Cat-5e patch cables between the extenders.
Step 2: Place the RX unit near the host computer and install the supplied 6’ (1.83m) USB 2.0 cable between the
RX unit and the USB port on the host computer. The USB port must supply 5 VDC, 500mA to the RX unit. If the
computer cannot supply the proper power levels to the RX host unit, then another %V power supply must be
used.
Step 3: Place the TX unit near the USB device in the desired remote location and install the supplied 1’ (305mm)
USB 2.0 cable into the TX unit and the USB Device. For the USB signal, please use the USB 2.0 cables only.
Step 4: Plug the 5VDC power supply into a suitable electrical outlet and connect the supply to the TX unit.
Step 5: Connect the Cat-5e cabling (not included) into the RJ-45 Link port on the TX unit.
Step 6: Plug the other end of the Cat-5e cable into the RJ-45 Link port on the RX unit.
Checking out the Installation:
A. On the RX and TX units, check that the Power, Host, and Link LEDs are on and that the Activity LED is
blinking. If the Link LED is permanently of f, then the cabling between the RX and TX unit is not installed
properly or is defective.
B. For Windows users (200 0, XP, Vist a, Windows 7) , open D evice Manager to confirm that the “G eneric USB
Hub” has been installed.
C. For Mac OS X users, open the System Profiler to confirm that the “Hub” has installed correctly. In the left
hand column under Hardware, select “USB” and inspect the right hand panel. If the system has been
installed correctly, you should find it listed as a “Hub” under the USB High-Speed Bus/USB Bus.
Operating System Notes:
To open System Profiler in OS X: Open the Finder, select Applications, then open the Utilities folder and
double click on the System Profiler icon.
To open Device Manager in Windows 2000 or XP: Right click “My Computer” then select: Properties >>
Hardware tab >> Device Manager.
To open Device Manager in Windows Vista or Windows 7:
Open the Start menu, right click on “Computer” then select: Manage >> Device Manager.
the RX unit to the TX unit. The cabling must have a straight-through
Extreme USB 2.0 Extenders - Document Number 342-0468 Rev D Page 7 of 16
Page 8
Extreme USB 2.0 Extenders
p
Diagram: Basic Connectivity of the Extreme USB 2.0 Extenders
Vaddio HD-USB PTZ Camera with local power for the camera and the Extreme USB 2.0 TX unit are shown. A
TX extender (remote side) to the RX extender located at the Host PC to extend USB 2.0 video up to 100m (328.1’). Use the supplied 1’
(305mm) USB 2.0 cable at the camera side USB port and the provided 6’ (1.83m) at the PC side USB host port. Cat-5e patch cords are
typically use stranded pairs and can stop working on the High Speed USB 2.0 Signal at over 10’ (3.04m).
Cat-5e
cable run from the
Local Power
5 VDC
12 VDC
Extreme USB
2.0 TX Unit
(Remote)
USB 2.0 over Cat-5e
Cable (solid core)
Up to 100m (328.1’)
(Not supplied)
Vaddio ClearVIEW™ HD-USB PTZ
Camera or other USB 2.0 Device
Supplied 1’ (305mm) USB
2.0 Cable to the USB 2.0
ort on the camera
Large Format Flat Screen Monitor
Extreme USB
2.0 RX Unit
(Host)
Supplied 6’ (1.83m)
USB 2.0 Cable
USB 2.0 Video
using UVC Drivers
5VDC, 500ma
supplied by PC
over USB 2.0 port
HD Video
Host PC with
UC Soft Client
Software
Simulated Video Images of TCF “The Bank” Stadium (MPLS, MN)
Extreme USB 2.0 Extenders - Document Number 342-0468 Rev D Page 8 of 16
Page 9
Extreme USB 2.0 Extenders
TROUBLESHOOTING
The
following table provides troubleshooting
executed
technical support
in
most situations.
for
further
If you are
assistance.
Problem Probable Cause Solution Possibilities
All LEDs on the RX unit
(PC-Host side) are off.
All LEDs on the TX unit
(device side) are off.
Link LEDs on the TX
and RX units are off.
Link LED on RX unit is
but the
Host LED on RX
unit is off.
The RX unit is not receiving enough
power from the USB port.
The TX unit is not receiving power
for the AC Adapter.
The is no connection between the
TX and RX units
on
The host
on.
The LEX unit is not conn ected to
the
optional
The
USB hubs.
The USB
malfunctioning.
Extreme USB 2.0 Extenders - Document Number 342-0468 Rev D Page 9 of 16
tips.
The
unable
to
resolve
computer
computer (when
LEX A C adapte r).
computer does
Ranger® 2201
topics
the
problem
is not
powered
used with the
not
support
is
are
arranged
after
in the
order
following these
in
which
instructions,
they should be
please contact
1) Ensure the USB connection between the
RX unit and the host PC is properly
installed. Remember to use a USB 2.0
rated cable with USB 2.0 signals.
2) Move the USB connector to another USB
port on the host PC. Some PCs have
internal hubs and adequate power may
not be available on every port.
1) Ensure that the AC power adapter is
properly connected to the TX unit.
2) Check the viability of the AC electrical
outlet. Check that the TX unit’s power
LED comes on when plugged into a
working outlet.
1) Check the Cat-5e connection and the
cable. Avoid using the pull-through or EZ
type RJ-45 connectors. Check the pinouts and use 568B straight through
standard.
2) Connect a short and known good patch
cable between the TX and RX units. If it
works, then there is a Cat-5 cabling
problem.
1)
Disconnect
all USB
devices
from the TX
unit.
Disconnect
2)
the RX unit from the computer.
Discon nect
3)
the TX unit fr om the AC pow er
adapter .
Reconnect
4)
the RX unit to the computer .
Reconnect
5)
the TX uni t to the AC
adapter.
6) In the
section
RX unit is
Hub”.
Universal Ser ial
of
Device Manager, check
recognized
Bus
as a
controllers
“Generic
power
that the
USB
Page 10
Extreme USB 2.0 Extenders
Troubleshooting (continued)
Problem Probable Cause Solution Possibilities
The Extreme USB
Extenders were
working, but then the
Host LED on the TX
and RX units are all of a
sudden blinking. Now
what?
The TX unit is in suspend/standby
mode. The PC operating system
may have put the Extreme USB 2.0
Extenders into a standby state, or
no USB devices are attached to the
TX unit.
1) Recover/Resume the operating system
from standby mode (see the PC’s
operating system documentation).
2) Attach a USB device to the system.
All LEDs on both the
RX unit and the TX unit
are on, but the USB
device does not operate
correctly or is detected
as an unknown device
in the operating system.
The USB device may be
malfunctioning.
The computer does not
recognize the USB device.
The application software for the
device is not operating properly.
The Extreme USB 2.0
Extenders are malfunctioning
Disconnect
1)
the Extreme USB 2.0
Extenders from the computer.
2)
Connect
the USB
port on t he computer.
3) If the
device does
consult the user
device.
4)
Update
Host
your
system BIOS, chipset,
controller drivers
Syste m/Motherwebsite.
5) If the
device operates prop erly when
connected
device
Ranger®
2201
to the
(of a
different t yp e)
2201. Connect
to the computer.
6) If the
second device does
Ranger® 2201
USB
Contact
technical supp or t
7) If the
second device does operate
device
the first
the USB
may not be
Ranger®
device directly
not
operate properly,
documentation
to the USB
for the
or USB
from your
board manuf ac turer ’s
computer, connect
to the USB
the USB
not
Ranger®
operate,
may be malfunction ing.
for assistance.
properly,
compatible
2201.
directly
another
the
with
Extreme USB 2.0 Extenders - Document Number 342-0468 Rev D Page 10 of 16
Page 11
Extreme USB 2.0 Extenders
Troubleshooting (continued)
Problem Probable Cause Solution Possibilities
USB
device
to TX unit’s USB port but
device
TX
Device
units
and
functioning.
Host and LINK
RX / TX
intermittently.
is
attached
LED is off.
LED is orange
are no long er
LEDs
units
blink
A USB
appropriate driver installed
computer operating
must us UVC (universal video
class) drivers.
Overcurrent condition
because
power
specification (500mA).
on
There is a possibility that the TX and
RX units don’t have the same
firmware revision.
devi ce mu st have
USB device
than ca n be
supplied
the
on the
system . Or
has
occurred
draws more
per USB
Install
the
1)
computer operating sys tem prior
the USB
the USB
details.
Consult
2)
and
additional
supplied power supply
Power cycle
different TX / RX
Use a
firmware
Upgrade
support
required
device
device manufacturer ’s website
your USB
power
the USB
USB
device manuf ac turer
TX Unit.
revision.
the
TX /RX firmware, contact
for assistance.
USB
device driver
to
to the TX unit.
device documentation
device
(if available).
pair t h a t h a s the same
Please
with the
technical
on the
attaching
see
for
Extreme USB 2.0 Extenders - Document Number 342-0468 Rev D Page 11 of 16
Page 12
Extreme USB 2.0 Extenders
SPECIFICATIONS:
Extreme USB 2.0 Extenders
Part Numbers 999-1005-022 North America
999-1005-122 International
Range 100m (330ft) over Cat-5e (or better) cable
USB device support High-speed devices (480 Mb/s) (USB 2.0) Full speed devices (12 Mb/s) (USB 2.0
& 1.1) Low speed devices (1.5 Mb/s)
USB host support EHCI (USB 2.0) and OHCI/UHCI (USB 1.1)
AC adapter(s) Input: 100/240 V AC, 50 – 60 Hz, 600 mA maximum
Output: 5 VDC, 3 A
AC adapter connector 1.7 mm center-positive jack
Current available to USB
device at RX unit
RX unit USB connector 1 x USB Type-B
TX unit Link connector 1 x RJ45
TX unit Link connector 1 x RJ45
TX unit USB connector 1 x USB Type-A
RX unit dimensions 3.94” x 2.99” x 1.02” (100 mm x 76 mm x 26 mm)
TX unit dimensions 3.94” x 2.99” x 1.02” (100 mm x 76 mm x 26 mm)
TX power consumption 500 mA maximum
RX power consumption Approx. 500 mA (No Load). 1.5A (Full load)
System shipping weight 2.0 lbs. (0.9 kg)
Operating temperature range 0°C to 50°C
Storage temperature range -20°C to 70°C
Operating humidity 20% to 80% relative humidity, non-condensing
Storage humidity 10% to 90% relative humidity, non-condensing
Regulatory testing FCC (Class B), IC (Class B), CE (Class B)
ESD rating EMC EN-61000-4-2 8kV Contact, 16kV Air
500 mA
Extreme USB 2.0 Extenders - Document Number 342-0468 Rev D Page 12 of 16
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Extreme USB 2.0 Extenders
COMPLIANCE AND CE DECLARATION OF CONFORMITY:
Extreme USB 2.0 Extenders
Compliance testing was performed to the following regulations:
FCC Part 15, Subpart B Class B
ICES-003 ISSUE 4, 2004 Class B
EN55022 A1 2007 Class B
IEC 60950-1:2005 (2nd Edition); Am 1:2009 Class A
EN 60950-1:2006+A11:2009+A1:2010+A12:2011 Class A
FCC Part 15 Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15, Subpart B, of the FCC Rules
Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This
device must accept any interference including interference that may cause undesired operation of the device.
ICES-003 Compliance
ICES-003, Issue 4: 2004
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out
in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’emet pas de bruits radioélectriques dépassant les limites applicables aux
appareils numeriques de la classe B préscrites dans le Règlement sur le brouillage radioélectrique édicte par le
ministère des Communications du Canada.
European Compliance
This product has been evaluated for Electromagnetic Compatibility under the EMC Directive for Emissions and
Immunity and meets the requirements for a Class A digital device. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate measures.
Standard(s) To Which Conformity Is Declared:
European Standard EMC EN-55022:2006+A1:2007 Class B
EN 61000-3-2:2006
EN 61000-3-3:2003
EN55024:1998 + A2:2003
Extreme USB 2.0 Extenders - Document Number 342-0468 Rev D Page 13 of 16
Page 14
Extreme USB 2.0 Extenders
WARRANTY INFORMATION: (See Vaddio Warranty, Service and Return Policies posted on vaddio.com for complete details):
Hardware* Warranty: One year limited warranty on all parts. Vaddio warrants this product against d efects in materials and
workmanship for a period of one year from t he day of purchase from Va ddio. If Vaddio receives notice of such defects during
the warranty period, they will, at their option, repair or replace products that prove to be defective. Please see Vaddio’s
Service Terms and Conditions at vaddio.com for specific details and policies.
Exclusions: The above warranty shall not apply to defects resulting from: improper or inadequate maintenance by the
customer, customer applied software or interfacing, unauthorized modifications or misuse, operation outside the normal
environmental specifications for the product, use of the incorrect power supply, improper installation (plugging things in
wrong), improper extension of the power supply cable or improper site operation and maintenance.
Vaddio Customer Service: Vaddio will test, repair, or replace the product or pro ducts without charge if the unit is under
warranty and is found to be defective. If the product is out of warranty, Vaddio will test then repair the product or product s. T he
cost of parts and labor charge will be estimated by a tech nician an d confirmed by the customer prior to repair. All components
must be returned for testing as a complete unit. Vaddio will not accept res ponsibilit y for shipm ent after it has left the pr emises.
Vaddio will only advance replace out of box failures or r andom equipment failures up to 30 days after the purchase date (not
the install date).
Vaddio Technical Support: Vaddio technicians will determine and discuss with the customer the criteria for repair costs
and/or replacement. Vaddio Technical Support can be contacted through one of the follo wing resources: e-mail support at
support@vaddio.com or online at www.vaddio.com.
Return Material Authorization (RMA) Number: Before returning a product for repair or replacement, request an RMA from
Vaddio’s technical support. Provide a technician with a return phone number, e-mail address, shipping address, and product
serial numbers and describe the reason for repairs or retur ns as well as the date of purchase and proof of purchase. Include
your assigned RMA number in all correspondence with Vaddio. Write your assigned RMA number on the clearly on the
shipping label when returning the product. All products returned for credit are subject to a restocking charge without
exception.
Voided Warranty: The warranty does not apply if the original serial number has been removed or if the product has been
disassembled or damaged through misuse, accident, modifications, or unauthoriz ed repai r. Cutting the po wer supply cabl e on
the secondary side (low voltage side) to extend the power to the device voids the warranty for that device.
Shipping and Handling: Vaddio will not pay for inbound shipping transportation or insurance charges or accept any
responsibility for laws and ordinances from inbound transit. Vaddio will pay for outbound shipping, transportation, and
insurance charges for all items under warranty but will not assume responsibility for loss and/or d amage by the outbound
freight carrier. If the return shipment appears damaged, retain the original boxes and p acking material for inspection
by the carrier. Contact your carrier immediately.
Products Not Under Warranty: Payment arrangements are required before outbound shipment for all out of warranty
products.
*Vaddio manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry standard practices.
Other General Information:
Care and Cleaning
Do not attempt to take this product apart at any time. There are no user-serviceable components inside.
Do not spill liquids in the product
Keep this device away from food and liquid
For smears or smudges on the product, wipe with a clean, soft cloth
Use a lens cleaner on the lens, but this doesn’t have a lens, so don’t
Do not use any abrasive chemicals.
Operating and Storage Conditions:
Do not store or operate the device under the following conditions:
Temperatures above 40°C (104°F) or temperatures below 0°C (32°F)
High humidity, condensing or wet environments
In swimming pools or wading ponds
In inclement weather
Dry environments with an excess of static discharge
Under severe vibration
Extreme USB 2.0 Extenders - Document Number 342-0468 Rev D Page 14 of 16
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Extreme USB 2.0 Extenders
Inside Back Cover - Blank
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Extreme USB 2.0 Extenders
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