Sprintis committed to bringing you the bestwireless
technology available.
network from the ground up, so all your services
it’s V oicemail or C aller ID
go on the Nationwide SprintPCS Network.
This guide will familiarize you with our technology and your
new SprintPCS Phone through simple, easy-to-follow
instructions. It’s all righthere
passwords.
We builtour complete, nationwide
-
whether
-
will work the same wherever you
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from setting up your account
Welcome and thank y ou for choosing Sprint.
i
Introduction
This Phone Guideintroduces you to SprintPCS Service and
all the features of your new phone. It’ s divided into four
sections:
l Section 1: Getting Started
l Section 2: Your SprintPCS Phone
l Section 3: SprintPCS Service Features
l Section 4: Safety and W arranty Information
Throughoutthis guide, you’ll find tips thathighlightspecial
shortcuts and timely reminders to help you make the most
of your new phone and service. The T able of C ontents and
Index will also help you quickly locate specific information.
Y ou’ll getthe most outof your phone if you read each section.
However, if you’d like to getrightto a specific feature, simply
locate thatsection in the T able of Contents and go directly to
thatpage. Follow the instructions in thatsection, and you’ ll
be ready to use your phone in no time.
Phone Guide Note: Due to updates in phone software, this printed guide
may notbe the mostcurrentversion for your phone. Visitwww.sprint.com
and sign on to My PCSto access the mostrecentversion of the phone guide.
WARNING: Please r efer to the ImportantSafety Informationsection on
page 122 to learn aboutinformation thatwill help you safely use your
phone. Failure to read and follow the ImportantSafety Information in
this phone guide may resultin serious bodily injury, death, or property
damage.
ii
Your Phone’s Menu
The following listoutlines your phone’s menu structure. For
more information aboutusing your phone’s menus, see
"Navigating Through Phone Menus" on page 21.
1. Call History
1. Outgoing Calls
2. Incoming Calls
3. Missed Calls
4. Recent Calls
5. Erase Calls1. Outgoing/2. Incoming/3. Missed/4. All
2. Contacts
1. Find
2. Add New Entry
3. Speed Dial #’s
4. Group Setting
5. My Phone #
6. Services1. Customer Care/2. Directory/
3. Messaging
1. Send message
2. Inbox
3. Outbox
4. Drafts
5. Voicemail
4. Pictures
1. Camera
2. My Pictures 1. In Camera/2. Save to Phone
3. Online Albums 1. View Albums/2. Upload Pictures
1. Ringer Type 1. Voice Calls/2. Messaging/3. Voicemail/
2. Volume 1. Ringer/2. Speakerphone/3. Key Beep/
3. Alerts 1. Minute Beep/2. Connect Tone/3. Service Tone/
4. Tone Length
2. Display
1. Screensaver
2. Backlight 1. LCD/2. Keypad
3. Greeting
4. Incoming Calls 1. Preset Image/2. Download/3. My Pictures
5. Contrast
6. Menu Style
3. PCS Vision
1. Enable Vision
Net Guard
2.
Update Profile
3.
4. Roaming
1. Set Mode
2. Call Guard
3. Data Guard
4. Help
5. Location
6. Messaging
1. Notification
2. Priority
3. Callback #
4. Alarms/5. Roaming Ringer/6. DiscreetMode
4. Advanced
4. Fade Tone
iv
4. Preset Msg.
5. Signature
6. Auto Erase
7. Security
1. Lock Phone
2. Change Lock
3. Special #’s
4. Limit Use
5. Picture Mail 1. Lock Camera/2. Update Profile
6. Erase Contact
7. Erase Message
8. Erase Voice Mail
9. Default Setting
0. Reset Phone
8. Phone Info
1. Phone Number
2. Help
3. Version
4. Advanced
8. Text Entry
1. Auto-Capital
2. Auto-Space
3. My Words
4. Input Language
5. T9 Settings
6. Help
9. Others
1. Abbrev. Dial
2. Contacts Match
3. Answer Mode
4. Auto Answer
5. Language
6. TTY
7. Airplane Mode
v
Section 1
Getting Started
Section 1A
Setting Up Service
In This Section
l Getting Started With SprintPCS Service (page 3)
l Setting Up Y our V oicemail(page 4)
l SprintPCS AccountPasswords(page 5)
l Getting Help(page 6)
Setting up service on your new SprintPCS Phone is quick and
easy .This section walks you through the necessary steps to
unlock your phone, setup your voicemail, establish
passwords, and contactSprintfor assistance with your
SprintPCS Service.
2Section 1A: Setting Up Service
Getting Started With SprintPCS Service
Determining if Y our Phone is Already Activated
If you purchased your phone ata SprintStore, itis probably
activated, unlocked, and ready to use. If you r eceived your
phone in the mail, itprobably has been activated; all you need
to do is unlock it.
If your phone is notactivated, please refer to the activation
card included with your phone.
Unlocking Your Phone
To unlock y our phone, follow these easy steps:
1. Press and holdto turn the phone on.
2. Press Unlock().
Note: T o selecta softkey, press the softk ey button directly below the softkey
textthatappears atthe bottom left and bottom rightof your phone's
display screen. Softkey actions change accor ding to the screen you're
viewing and will notappear if there is no corresponding action available.
3. Enter your four-digitlock code. (For security purposes,
the code is notvisible as you type.)
Tip:If you can'trecall your lock code, try using the lastfour digits
of either your Social Security number or SprintPCS Phone number or try
0000 or NATL (6285). If none of these work, call Sprin tCustomer Service at
1-888-211-4PCS (4727).
Setting Up Service
Section 1A: Setting Up Service3
Setting UpY our V oicemail
All unanswered calls to your SprintPCS Phone are automatically
transferred to your v oicemail, even if your phone is in use or
turned off. Therefore, y ou will wantto setup your voicemail
and personal greeting as soon as your SprintPCS Phone is
activated.
To setup your voicemail:
1. From standby mode, press and hold.
2. Follow the system prompts to:
n
Create your passcode
n
Record your name announcement
n
Record your greeting
n
Choose whether or notto activate One-T ouch
Message Access (a feature thatlets you access
messages simply by pressing and holding,
bypassing the need for you to enter your passcode)
V oicemail Passcode
If you are concerned aboutunauthorized access to your voicemail account,
Sprintrecommends you enable your voicemail passcode.
For more information aboutusing your voicemail, see "Using
Voicemail" on page 125.
4Section 1A: Setting Up Service
SprintPCS AccountPassw ords
As a SprintPCS customer, you enjoy unlimited access to your
personal accountinformation, your voicemail account, and
your SprintPCS Vision account. T o ensure thatno one else has
access to your information, you will need to crea te passwords
to protectyour privacy.
AccountPassword
If you are the accountowner, you’ ll have an acc ountpassword
to sign on to
Customer Service. Y our defaultaccountpassword is the last
four digits of your Social Security number . If you are notthe
accountowner (if someone else receives the bill for your
SprintPCS Service), you can geta sub-accountpassword at
www .sprint.com.
Voicemail P assword
Y ou’ll create your voicemail password (or passcode) when you
setup your voicemail. See "Setting Up Your V oicemail" on page
103 for more information on your v oicemail password.
www .sprint.comand to use when calling Sprint
Setting Up Service
Section 1A: Setting Up Service5
Getting Help
Visitwww.sprint.com
Y ou can go online to:
v
Access your accountinformation
v
Check your minutes used (depending on your
SprintPCS Service Plan)
v
View and pay your bill
v
Make your life easier by enrolling in SprintPCS Online
Billing and Automatic Payment
v
Purchase accessories
v
Shop for the latestSprintPCS Phones
v
View available SprintPCS Service Plans and options
v
Learn more aboutSprintPCS Vision and other great
products like games, ringers, screen sa vers, and more
Reaching SprintCustomer Service
Y ou can reach SprintCustomer Service many differentways:
v
Dialon your SprintPCS Phone
v
Sign on to your accountatwww .sprin t.c om
v
Call us toll-free at1-888-211-4727(C onsumer customers)
or 1-888-788-4727(Business customers)
v
Write to us atSprintCustomer Service, P. O. Bo x 8077,
London, KY 40742
6Section 1A: Setting Up Service
Receiving Automated Billing Information
For your conv enience, your phone gives you access to billing
information on your SprintPCS Account. This information
includes balance due, paymentreceived, invoicing cycle, and
an estimate of the number of minutes used since your last
invoicing cycle.
Note: This service may notbe available in all Affiliate areas.
SprintPCS Directory Assistance
Callfrom your SprintPCS Phone
and you’ll hav e access to a variety of services and information
through SprintPCS Directory Assistance, including
residential, business, and governmentlistings; movie listings
or show times; driving directions, restaurantreservations, and
major local eventinformation. Y ou can getup to three pieces
of information per call, and the operator can automatically
connectyour call atno additional charge.
There is a per-call charge to use SprintPCS Directory
Assistance and you will be billed for airtime.
SprintPCS Operator Services provides assistance when
placing collectcalls or when placing calls billed to a local
telephone calling card or third party .
For more information or to see the la testin products and
services, visitus online at
www .sprint.com.
8Section 1A: Setting Up Service
Section 2
Your Sprint PCS Phone
Section 2A
Your Sprint PCS Phone: The Basics
In This Section
l FrontView of Y our Phone (page 11)
l Viewing the Display Screen (page 14)
l Features of Y our SprintPCS Phone (page 15)
l Turning Y ourPhone On and Off (page 17)
l Using Y our Phone’s Battery and Charger (page 18)
l Navigating Through Phone Menus (page 21)
l Displaying Your Phone Number (page 22)
l Making and Answering Calls (page 22)
l Entering T ext(page 34)
Your SprintPCS Phone is packed with features thatsimplify
your life and expand y our ability to stay connected to the
people and information thatare importantto you.
section will guide you through the basic functions and
calling features of your phone.
This
10Section 2A: Y our SprintPCS Phone
-
The Basics
FrontView of Y our Phone
1. Softkey Buttons
2. Headset Jack
3. Volume Control
4. Talk
5. Back
12. Earpiece
11. Display Screen
10. OK
9. End (Power)
8. Navigation Key
7. Charger Jack
Phone Basics
6. Accessory Jack
Section 2A: Y our SprintPCS Phone
-
The Basics11
Key Functions
1. Softkey Buttons letyou select softkey actions or menu
items corresponding to the bottom leftand rightlines on
the display screen.
2. Headset Jack allow s you to plug in an optional headsetfor
convenient, hands-free con versations.
CAUTION!Inserting an accessory into the incorrectjack
may damage the phone.
3. Volume Control allows you to adjustthe ringer volume in
standby mode (with the flip open) or adjustthe voice
volume during a call. The volume k ey can also be used to
scroll up or down to navigate through the diff erentmenu
options. T o mute the ringer during an incoming call, press
the volume key up or down.
4. Talk allow s you to place or receive calls, answ er Call
Waiting, use Three- Way C alling, or activate V oice Dial.
5. Back deletes characters from the display in te xtentry
mode. When in a menu, press the Back key to return to the
previous menu. This key also allow s you to return to the
previous screen in a SprintPCS Vision session.
6. Accessory Jackallows you to c onnectoptional accessories,
such as a USB cable.
CAUTION!Inserting an accessory into the incorrectjack
may damage the phone.
7. Charger Jack connects the phone to the battery charger.
12Section 2A: Y our SprintPCS Phone
-
The Basics
8. Navigation Key scrolls through the phone’ s menu options
and acts as a shortcutkey fr om standby mode.
n
Press Upto access Messagi ng.
n
Press Downto view your My Co nte nts .
n
Press Rightto access Contac ts.
n
Press Leftto access Pictur e me nu.
9. End (Power) ends a call. Press and hold this key for two
seconds to turn your phone on or off . While in the main
menu, itreturns the phone to standby mode and cancels
your input. When you receive an incoming call, pr ess to
enter silentmode and mute the ringer.
10. OK selects the highlighted choice when navigating
through a menu.
11. Display Screen displays all the information needed to
operate your phone, such as the call status, the C ontacts
list, the date and time, the signal and battery strength, etc.
12. Earpiece
lets you hear the caller and automated prompts.
Phone Basics
Section 2A: Y our SprintPCS Phone
-
The Basics13
Viewing the Display Screen
Y our phone’s display screen provides a wealth of inf ormation
aboutyour phone’s status and options. This listidentifies the
symbols you’ll see on your phone’ s display screen:
Note: T o view a listof your phone's icons and descriptions, from the main
menu selectSettings > Phone Info > Help.
shows your currentsignal strength. (The more lines
you have, the stronger your signal.)
means your phone cannotfind a signal.
tells you a call is in progress.
indicates you are "roaming" off the Na tionwide
SprintPCS Network.
indicates you have new te xtmessages.
indicates you have v oicemail messages. (Press and
holdto call your voicemail bo x.)
indicates you have new textand voice messages.
indicates your phone’s loca tion feature is on.
indicates your phone’s loca tion feature is off .
indicates Alarm or Scheduler mode is set.
indicates ringer volume is setto Sound Off.
indicates ringer volume is setto Always Vibrate.
indicates ringer volume is setto vibrate.
indicates Silence mode is set.
14Section 2A: Y our SprintPCS Phone
-
The Basics
indicates your phone is operating in TTY mode.
indicates battery charge level (icon shown is full).
Note: Displa y indicators help you manage your roaming charges by letting
you know when you're off the SprintNationwide PCS Network and whether
you're operating in digital or analog mode. (For mor e information, see
Section 2D: Controlling Y our Roaming E xperience on page 68.)
Features of Your SprintPCS Phone
Congratulations on the purchase of y our SprintPCS Phone.
The CDM220SP by UTStarcom is lightweigh t, easy-to-use, and
reliable, and italso offers many significantfeatures and
service options. The following listpreviews some of those
features and provides page numbers wher e you can find
outmore:
v Digital dual-bandcapability allows you to mak e and
receive calls while on the Nationwide SprintPCS Network
and to roam on other 1900 and 800 MHz digital networks
where Sprinthas implemented roaming agreements
(page 68).
v TextSMS Messaging (page 133) provide quick and
convenientmessaging capabilities.
v SprintPCS V oice Command
by speaking someone’s name or the digits of their phone
number (page 164).
v Your Contacts listallows you to store up to 500 entries,
with up to five phone numbers per entry (page 80).
v The built-in Calendar offers several personal inf ormation
managementfeatures to help you manage your busy
lifestyle (page 93).
SM
lets you dial phone numbers
Phone Basics
Section 2A: Y our SprintPCS Phone
-
The Basics15
v Your SprintPCS Phone is equipped with a Location feature
for use in connection with location-based services that
may be available in the future (page 47).
v T9 T extInputlets you quickly type messages with one key
press per letter (see page 35).
v Speed dial lets you dial phone numbers with one or two
Once your phone is on, itmay display "Searching for Service,"
which indicates thatyour phone is searching for a signal.
When your phone finds a signal, itautomatically enters
standby mode. Atthis point, you are ready to begin making
and receiving calls.
If your phone is unable to find a signal after 15 minutes of
searching, a Power Save featur e is automatically activated.
When a signal is found, your phone automatically returns to
standby mode.
In Power Save mode, your phone sear ches for a signal
periodically withoutyour intervention. Y ou can also initiate a
search for SprintPCS Service by pressing any key (when your
phone is turned on).
Tip: The Power Sav e feature helps to conserve y our battery power when you
Press and holdfor two sec onds until you see the
powering down animation on the display screen.
Y our screen remains blank while your phone is off (unless the
battery is charging).
Phone Basics
Section 2A: Y our SprintPCS Phone
-
The Basics17
Using Y our Phone’s Ba tteryand Charger
WARNING: Use only Sprin tapproved or manufacturer approved
batteries and chargers with your SprintPCS Phone. The failure to use a
Sprintapproved or manufacturer approved battery and charger may
increase the risk thatyour SprintPCS Phone will overheat, catch fire, or
explode, resulting in serious bodily injury , death, or property damage.
Sprintor manufacturer approved batteries and accessories
can be found atSprintStores or through you r phone’s
manufacturer , or call 1-866-343-1114 to order . They ’re also
available at
top, then look under Phones & Accessories.
Battery Capacity
Y our SprintPCS Phone is equipped with a Lithium Ion (LiIon)
battery . Itallows you to recharge your battery before itis fully
drained. The battery provides up to 4.1 hours of c ontinuous
digital talk time (up to 1.5 hours in analog).
When the battery reaches 5% of its capacity , the battery icon
blinks. When there are appro ximately two minutes of talk
time left, the phone sounds an audible alertand then powers
down.
Note: Long backlightsettings, searching for service, vibrate mode, and
browser use affectthe battery's talk and standby times.
Tip: Be sure to watch y our phone's battery level indicator and charge the
battery before itruns outof power.
www .sprint.com
-
click on the Shoppingtab atthe
18Section 2A: Y our SprintPCS Phone
-
The Basics
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