You will find all the information you need to install and use the UM100C in
this user’s manual. Before using the UM100C, you must properly install the
UM100C by closely following the installation instructions.
Instructions
• Install the UM100C software before inserting the UM100C USB Device into
your PC. The installation software is included in the product package. Insert
the CD into your CD-ROM drive. Installation may take a few minutes.
• It is highly recommended that you read the safety precautions described in
this manual before using the UM100C.
1.2 Product Overview
Thank you for purchasing UM100C USB Modem.
The UM100C is a 3G wireless device that enables high-speed wireless
communication from your PC. The UM100C is simple to install and use.
1.3 Product Package Contents
The following items are included in the product package. If any of the items listed
below are missing, please contact the retail location where you purchased the
product.
UM100C Wireless USB ModemInstallation CD that contains
software and this user manual
USB Modem Extension Y Cable
UM100C Screen ClipQuick Start Guide
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1.4 Introduction to UM100C USB Modem
The UM100C is designed for your PC’s USB port, which is available in most
PC models. The UM100C can be used to access the Internet, your company’s
intranet, or you can use it to send and receive email. It is extremely useful when
you are away from the office, on the road, or wherever wireline Internet access is
not readily available.
1.5 Product Features
- Power management: The UM100C utilizes power management and system
overhead reduction functions provided by the USB interface for maximum power
savings.
- Antenna design: Efficient, innovative design optimizes data transfer rate and
sensitivity to network signals.
- Extension Y Cable connector: Connect the Y cable to two separate USB ports
of your computer to deliver sufficient power when needed to increase RF
performance, and to solve clearance issues.
- USB Modem that supports Type A USB Port interface.
- Supports North American PCS (1900 MHz), Cellular (800 MHz) and
Aws (Tx 1700MHZ, Rx 2100MHZ) bands.
- Utilizes QUALCOMM MSM6800A chip set.
- Supports 3G network technologies.
- Supports Windows 2000, XP and Vista systems with installed host software and
driver.
1.6 Product Handling
- Do not put any adhesive label on the USB connector. It may leave a sticky
residue that can cause problems inside the PC USB port.
- The UM100C USB device should easily slide into the USB port. Do not force the
UM100C into the USB port as it may cause damage to the modem and/or the
port.
- Keep the UM100C in a dry and clean place. (Storage temperature: -22°F to
149°F [- 30°C to 65°C]). Keep your device away from liquids, dust and excessive
heat.
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1.7 Configuration
To use the UM100C, you should install the software included in the installation CD
and configure the UM100C USB device. See the next section for more information
on software installation and USB device configuration.
2. INSTALLATION AND SETUP FOR QUICKLINK MOBILE
This section will guide you through the installation and setup process for QuickLink
Mobile. Before getting started, you should become familiar with the documentation
that came with your USB Modem.
CD’s
1. If you purchased a USB Modem, there is only one CD that contains QuickLink
Mobile and the USB Modem drivers.
Getting Started
To install QuickLink Mobile:
1. Turn on your computer then close all applications.
2. Insert the CD-ROM into your CD drive.
3. If set up does not automatically start, click the Start button on the taskbar then
choose Run. Type D:\Start (where D is the letter of your CD-ROM drive) then
click OK.
4. Follow the steps in the next section.
* QuickLink Mobile software must be installed before you insert the USB
Modem in to the computer for the first time. Only after the software has been
installed can Windows successfully install and configure the USB Modem.
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2.1 QuickLink Mobile Setup Program
STEP 1: The “Welcome” screen appears. Click the “Next” button to continue with the
installation process.
STEP 2: After the Welcome screen appears, you will see QuickLink Mobile License
Agreement. In order to install and use this product you must agree with
the terms of this agreement. Select “I agree with this software license
agreement”, then click the “Next” button to continue. If you do not agree with
this agreement, click the “Cancel” button to exit.
STEP 3: You are now ready to select the location on your computer where QuickLink
Mobile should be installed. It is recommended that you do not modify the
default destination folder. Click the “Next” button to continue.
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STEP 4: During this step the components of QuickLink Mobile product are being
installed onto your computer. Installation will occur to the destination folder
specified in Step 3 above.
STEP 5: Installation is now complete. Click the “Finish” button to leave the QuickLink
Mobile setup program and begin using your new software.
* The setup program will automatically create a QuickLink Mobile shortcut on
your desktop.
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2.2 QuickLink Mobile Setup Wizard
After you have successfully completed the installation process of QuickLink
Mobile, you are ready to start QuickLink Mobile program and begin your initial
setup. The steps in the Setup Wizard are critical to the proper operation of
QuickLink Mobile.
STEP 1: On first-run of QuickLink Mobile the Setup Wizard will automatically run.
The “Welcome” screen appears.
If you have an Internet connection, it is recommended that you check to see if you are
running the latest version of QuickLink Mobile. Click the “Check for Updates” button to
perform this check.
Click “Next” to continue.
STEP 2: USB device users would insert their USB device now, and wait for Windows
to detect and install drivers for the device.
Note: If the Card has already been activated, the screen above will not
appear. You will need to use the “Activate” menu in the connection manager
window under Tools> Activation.
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STEP 3: The detection and configuration process for your wireless device is now
complete. In this step you can elect to run QuickLink Mobile automatically
every time you start your computer. Click
“Finish” when complete.
Please familiarize yourself with the information in the “Using QuickLink Mobile” and
“Connecting to the Internet” sections of this guide.
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3. USING QUICKLINK MOBILE
Today’s online world offers more services everyday and Wireless gives you
the tools you need to take advantage of the best in connectivity solutions. With
QuickLink Mobile, enjoy the freedom and convenience of wireless Internet
connectivity from your notebook computer!
3.1 Features
WWAN (Wireless Wide Area Network, 1xEV-DO/1xRTT/CDMA) Specific
Features:
• Configures your PC to use your USB Modem.
• Creates a Data Connection if using an EVDO capable USB Modem.
• Copies utility to create wireless copies of your dial-up connections, if
supported by your device.
• Test function for WWAN device.
* A WWAN capable device is required to use the WWAN features. Individual
WWAN features are also device dependent as described in the WWAN section
above.
Other Features:
• Logs connections used, duration and bytes sent and received.
• It also supports SMS messaging.
• See the section “Additional Features” for more information about the features
of QuickLink Mobile.
3.2 Getting Started
Double click on the Cricket Wireless icon on your desktop or click on the Windows
Start menu and select QuickLink Mobile from the list of Programs.
About the Wireless Networks View
QuickLink Mobile will open the Wireless Networks window by default.
This view is where you manage your wireless connections.
The Wireless Networks window displays all currently available network
connections.
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At a glance you can see the signal strength and battery level.
Select “Refresh Networks” from the “Tools” menu to update the information in this
panel. Your current connection state and the elapsed time of the connection are
displayed along the bottom of the status bar.
If your expected connection does not appear after starting QuickLink Mobile, select
“Refresh Networks” from the “Tools” menu.
* If you change USB Modems, you will need to run the Setup Wizard again.
To do this, select “Run Wizard” from the “Tools” menu.
3.3 Connecting
Once your device is properly configured, connecting to the Internet is as simple as
selecting the network connection type shown in the list and clicking the “Networks”
button.
1. Select Data Connection.
2. Click the “Connect” button when it becomes enabled.
Once connected, the “Connect” button will change to “Disconnect”. Simply click
this to end your current connection. To connect to any other network shown, select
it, and then select “Connect”.
The Status Bar
Information regarding your current network connection can be seen in the status
bar along the bottom of QuickLink Mobile interface. For more information on this
status bar, see the section “The Status Bar” in the “Additional Features” section.
* The first time you connect with the Data Connection, a connectivity warning
message will appear. You have the option to suppress these warning messages
when they are displayed.
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QuickLink Mobile will display status information at the bottom during the
connection process as well as while connected. When not connected, the status
text in the lower left corner will display “Not connected” for the currently selected
network. The timer will display “00:00:00”. Once connected, the status text will
display “Connected” and the elapsed timer will begin to run.
The pop up status can be turned off, if desired, by selecting “Options”,
“Preferences”, “Options” tab, then un-checking “Show popup status windows by
tray”. Right clicking on the tray icon provides various options and double clicking
on it will always show the application. Placing your cursor on it will display the
current connection status.
Based on your preferences, your browser, e-mail or VPN program can be launched
automatically, or you can launch whatever software you want to use.
At any time during your connection you can check your current connection speed
and throughput stats in the Statistics tab of the Session Information window.
To see this window, select “Statistics” from the “Session” menu.
The Session Information window will also contain a My Computer tab if applicable.
The My Computer tab contains detailed information about your computer.
This information is helpful when troubleshooting a problem.
When using the “Data” connection:
By default QuickLink Mobile enables the software for the Data connections.
If your connection fails when you try to connect, with QuickLink Mobile returning to
its idle state, you should try to connect again. If you feel you may have incorrectly
entered your wireless telephone number during initial setup, select “Tools”, then
“Run Wizard”.
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