Thank you for choosing the Verizon Wireless PN-820 by UTStarcom.
The PN-820 uses the Microsoft Windows Mobile
System Smartphone Edition in a compact flip phone design to give you
the convenience of Windows and the comfort of a familiar shape. Using
ActiveSync
times.
designed to enhance your mobile experience.
Key Features of the PN-820
Microsoft Windows Mobile™ 5.0 for Smartphone OS
Full graphic – Main LCD: TFT 65K Color LCD (240x320 pixel)
Sub LCD: TFT 65K Color LCD (96x96 pixel)
CMOS Camera (1.3 mega-pixels)
Built-in Bluetooth Technology
Advanced Voice Command Technology
2-Way Text Messaging
Multimedia Messaging Service
E-mail Messaging Service
MiniSD Card for External Memory (SDIO Support)
Voice Memo
Easy text entry using the T9 text input mode
Internet Access
®
, you can keep your PC and PN-820 synchronized at all
The PN-820 offers the multiple features listed below which are
IMPORTANT INFORMATION
This PN-820 user guide contains very important information about how to
handle and use the product.
Please read this manual thoroughly, pay attention to the warranty on the
back page and be alert to the exclusions and limitations of your warranty,
which are related to the use of unauthorized accessories or components.
™ 5.0 Operating
CONTENTS
CHAPTER 1. BEFORE USING YOUR PHONE ............................................ 9
ACTIVATING YOUR PHONE .......................................................................... 10
SETTING UP YOUR VOICEMAIL ...................................................................
SET UP VOICEMAIL ..............................................................................................11
If you purchased your phone at a Verizon Wireless Store, it is probably
activated and ready to use. If you have upgraded your phone or
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received a new phone by mail, it probably needs to be activated before
you can use it.
To activate your phone, follow these steps:
1. Visit a Verizon Wireless Store and have your phone activated, or
visit www.verizonwireless.com and place your cursor on the MY ACCOUNT tab available on the home page.
2. When the drop-down menu “HOW To” Wireless Guide displays,
select ACTIVATE YOUR NEW PHONE and click GO, to display
instructions needed to activate your phone online.
3. After gathering the required materials, select the Activated New Phone link and follow the online directions to complete the
activation process.
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SETTING UP YOUR VOICEMAIL
SET UP VOICEMAIL
All unanswered calls to your Verizon Wireless PN-820 by UTStarcom
are sent to voicemail, even if your phone is turned off.
up your voicemail and personal greeting as soon as you activate your
PN-820. Your service provider has assigned your voicemail number to
the 1 key.
1
Press and hold 1 or press *, 8, 6, S.
2
Follow the voice tutorial to set up your account.
CHECK VOICEMAIL
When checking your voice mail, all unanswered calls will be played
back in the order they were received. After you have entered your voice
mail, you will hear options for skipping, deleting, fast forwarding, or
saving messages.
1
Press and hold 1 key to call your voice
mailbox.
2
Follow the instructions to retrieve it.
You’ll want to set
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INSIDE THE PACKAGE
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This package should include all items pictured below.
If any are missing or different, you should immediately contact the
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retailer where you purchased the phone.
AC Travel ChargerHandset
Standard Battery
USB Data Cable
Getting Started Disc
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Stereo Ear-mic
User Guide CD
HANDSET DESCRIPTION
The PN-820 weighs 3.92oz. The dimensions are 2.05" x 3.85" x 0.78".
2.5mm
Headset
Jack
Camera
Sub LCD
Camera
Flash
Mini
SD Card
I/O Slot
Volume
Key
Earpiece
Camera Key
Quick List/
Recording
Key
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Home Key
Navigation Key
SEND Key
Left and Right
Functional Soft Keys
END/Power Key
Microphone
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HOME SCREEN
The Home Screen plays an integral part in the navigational model of
your Smartphone. It is the first screen displayed every time the phone
is turned on. You can easily return to the Home screen by pressing the
Home key.
Select and press the O key to access
your most recently used programs
Verizon Wireless Banner and date and time
Bluetooth Settings
Appointment List
Your current profile in use.
Number of unread messages
Soft key commands
HOME SCREEN CUSTOMIZATION
The Home Screen allows you to customize your start page. For their
Smartphone, it can be used to display a variety of information, such
as phone-specific status, information from over-the-air services, and
information from personal information manager (PIM) applications. You
can fully customize the Home Screen by installing new plug-ins and
schemes.
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HANDSET DESCRIPTION
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
HOME SCREEN ICONS
Status icons appear at the top of the screen and In the Home screen.
The following table lists common status icons and their meanings.
IndicatorMeaning
New e-mail or text message (SMS)
Multimedia message (MMS)
New voice mail
New instant message
Voice call
Voice call in progress
Data call in progress
Calls are forwarded
Call on hold
Missed call
Battery level
Low battery
Battery charging
No battery
Signal strength
No signal
Roaming
Sync error
Radio off
Ringer off
Multipress text input mode, lowercase
Multipress text input mode, uppercase first
character only
Multipress text input mode, uppercase
T9 text input mode, lowercase
T9 text input mode, uppercase first character only
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HANDSET DESCRIPTION
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IndicatorMeaning
T9 text input mode, uppercase
Numeric input mode
1XRTT connection available
EV-DO connection available
KeysFunctions
Press to make or receive a call.
S key
E key
< key
> key
C key
* key
0 key
# key
H key
V / v key
Q [Q/REC]
key
key
Short press: View Recent Calls.
Long press: Make a call to the last number
Press to turn the phone on/off, to terminate a call or
to return to the Home Screen.
(Left Soft Key) Press to access
the Menu function displayed on the bottom line.
(Right Soft Key) Press to access
Menu function
(Clear) Press to clear a digit from the display or to
return to the previous page.
A long press changes to capital letters or symbols
during text entry mode. Turn vibrate mode on or
off with a long press in from the Home screen or in
“Dialing” mode.
A long press inserts a ‘+’ for international call.
Press and hold to enter lock mode or
a space during text entry mode.
Press to return to the Home screen.
Press to adjust voice volume during a call, and
adjust audio volume in standby mode.
A short press launches the Quick List and
press activates Voice Command or Voice Notes.
Press to launch the camera application.
s displayed on the bottom line.
called.
the main menu or
the Contacts or
press to insert
a long
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BATTERY USAGE
2
1
The battery is not charged when the phone is first purchased – fully
charge the battery before first use. Battery operating time gradually
decreases over time. If the battery fails to perform normally, you may
need to replace it.
BATTERY INSTALLATION
Be sure to use only the batteries that have been provided with the
phone. Installation is easier if you have placed the phone on a flat
surface.
1
❶ Place the battery on the back of the handset
and slide into place.
❷ Push the battery down until it locks into place.
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BATTERY USAGE
2
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BATTERY REMOVAL
Again, place the battery on a flat surface and use an even, steady
pressure when removing the battery.
1
❶ Pull the release latch upwards, lift up the
battery.
❷ Remove the battery from the handset.
BATTERY USAGE
If the battery is not correctly placed in the compartment, the
handset will not turn on and/or the battery may detach during
use.
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BATTERY USAGE
BATTERY CHARGING
Make sure the battery is properly installed in the handset. Use all
normal cautions when working with a standard wall outlet.
POWER CONNECTION
1
Plug the AC Charger into a standard outlet.
2
Plug the other end of the AC Charger into the
bottom of your phone. The battery must be
installed on the phone.
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• When you charge the battery with the phone power off, the
device will power on.
• The battery is not charged at the time of purchase.
• Fully charge the battery before use.
• It is more efficient to charge the battery with the handset
powered off.
• The battery must be connected to the phone in order to
charge it.
• Battery operating time gradually decreases over time.
• If the battery fails to perform normally, you may need to
replace the battery.
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BATTERY USAGE
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BATTERY USAGE TIMES
1
The operating time is subject to your handset usage and configuration.
Battery CapacityTalk Time
STD 950 mAhUp to 200 minutes
EXT 1600 mAhUp to 380 minutes
BATTERY STANDBY TIME
The operating time is subject to your handset usage and configuration.
Battery CapacityStandby Time
STD 950 mAhUp to 145 hours
EXT 1600 mAhUp to 245 hours
These times are for a new battery. Usage and Standby times
may decrease over time.
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BATTERY USAGE
BATTERY HANDLING INFORMATION
The correct usage and handling of batteries can preserve the lifetime of
your phone and ensure proper operation. Operating times are subject
to the usage and configuration of your handset; please see the label
on your battery for your battery’s capacity. Follow these suggestions
carefully.
DOs
• Only use the battery and charger approved by the manufacturer.
• Only use the battery for its original purpose.
• Try to keep the battery in a temperature range of 41ºF (5ºC) to 95ºF
(35ºC). Otherwise, it could significantly reduce the capacity and
lifetime of the battery.
• If the battery is stored in temperatures above or below the
recommended range, give it time to warm up or cool down before
using it.
• Completely drain the battery before recharging. It may take one to
four days to completely drain.
• Store the discharged battery in a cool, dark, and dry place.
• Purchase a new battery when its operating time gradually decreases
after fully charging.
• Dispose of and recycle used batteries in accordance with local
regulations.
DON’Ts
• Don’t use a damaged battery or charger.
• Don’t attempt to disassemble the battery – it is a sealed unit with no
serviceable parts.
Don’t accidentally short circuit the battery by carrying it in your pocket
•
or purse with other metallic objects such as coins, clips and pens.
This may critically damage the battery.
• To prevent injury or burns, ensure that no metal objects come into
contact with the + and – terminals of the battery.
• Don’t dispose of batteries by burning; they may explode.
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MEMO
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Chapter 2
BASIC OPERATION
This chapter addresses and explains the basic features of
your phone including:
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TURNING THE PHONE ON/OFF
USING THE QUICK LIST
BASIC FUNCTIONS
MAKING AN EMERGENCY CALL
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TURNING THE PHONE ON/OFF
TURNING THE PHONE ON
Press and hold the END key E until your “Power On” logo appears.
• If “Password” appears on the display enter your 4-digit password to
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unlock your phone.
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• If the battery does not have enough charge to turn on the phone, the
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keypad will not light up. You should charge your phone before turning
it on.
TURNING THE PHONE OFF
Press and hold the END key E until the “Power Off ” logo appears.
• Immediately change or recharge the battery when “LOW BATTERY!!
PHONE IS TURNING OFF!” appears on the display. The phone’s
memory may possibly be damaged if the phone turns off due to the
battery completely draining.
If the phone turns off, unsaved data may be lost.
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TIP
USING THE QUICK LIST
The Quick List provides a list of commands that you can use to quickly
perform common actions.
1
Press the lower button
side of your phone.
2
Use the Navigation Key to select the Quick List
command you want.
ToSelect this command
Turn off the phone.Power off
Turn on or off any wireless
connection, such as a Bluetooth,
Cellular phone. (You will not be
able to make or receive phone
calls.)
Lock the keypad so that you cannot
make accidental key presses. To
unlock the keypad, press Unlock
and then press the * key.
Enable the phone lock.Device lock
Make one of these profiles the
active profile.
Q [Q/REC] on the right
Wireless Manager
Key lock
,
Normal
Silent
Meeting
Outdoor
Automatic
Headset
Car
Speakerphone
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You can turn off wireless connections to preserve battery
life when you don’t want to make or receive calls, or in
environments where cell phones must be turned off. When
wireless connections are off you can still use other phone
features.
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BASIC FUNCTIONS
Your Verizon Wireless PN-820 phone has many options. This section
will show you how to use basic functions such as making and receiving
calls, locking and unlocking your phone, and managing the appearance
and settings on your phone.
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MAKE A CALL BY ENTERING A CONTACT NAME
Your phone allows you to call someone from your contact list or
address book. The screen will autofill the contact name as you begin
to enter it.
1
In the Home screen, begin entering the contact
name.
2
When you see the contact name you want to call
select it and press O [OK].
MAKE A CALL BY ENTERING A PHONE NUMBER
In the Home screen, begin entering the phone number.
Do one of the following
1
If you see the number or contact name to call,
select it and press O [OK].
2
If you do not see the number or contact name,
finish entering the number and press
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O [OK].
,
BASIC FUNCTIONSBASICFUNCTIONS
MAKE A CALL FROM AN OPEN CONTACT
You can open contacts from the main screen and make a call from that
contact.
1
In the Home screen, press the right soft key
[Contacts].
2
Select the contact to call and press O [OK].
>
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3
Select the phone number to call and press
[OK].
O
MAKE A CALL FROM A HYPERLINK PHONE NUMBER
You can quickly dial a phone number from an e-mail or text message
that contains a hyperlink phone number. A hyperlink phone number is
underlined in the same manner as a Web site address.
1
From a message containing a hyperlink phone
number, select the phone number and press
O
[OK].
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TIP
BASIC FUNCTIONS
MAKE A CALL FROM THE CONTACT LIST
Your contact list is always readily available from the Home screen.
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1
In the Home screen, press the right function key
[Contacts].
2
Select the contact you want to call, and press O
[OK].
If you have a long list of contacts, you can use a shortcut
to find the contact you want. Enter the first few letters of the
contact’s name. When you do this, the phone searches through
the contact list and displays the name. To call the contact,
press O.
ANSWER A CALL BY PRESSING ANY KEY
You can set your phone to answer by pressing any key.
1
In the Home screen, press [Start] [Settings]
[Call Options].
2
Select “Receive”, use the Navigation key to
select “Any Key” and press [Done].
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