UTStarcom PN-820 User Manual

USER MANUAL

© 2006 Verizon Wireless. All Rights Reserved.

PN-820

WELCOME TO VERIZON WIRELESS

WIRELESS SYNC

WELCOME

Thank you for choosing the Verizon Wireless PN-820 by UTStarcom.
The PN-820 uses the Microsoft Windows Mobile
System Smartphone Edition in a compact flip phone design to give you
the convenience of Windows and the comfort of a familiar shape. Using
ActiveSync
times.
designed to enhance your mobile experience.

Key Features of the PN-820

 Microsoft Windows Mobile™ 5.0 for Smartphone OS

 Full graphic – Main LCD: TFT 65K Color LCD (240x320 pixel)

 Sub LCD: TFT 65K Color LCD (96x96 pixel)

 CMOS Camera (1.3 mega-pixels)

 Built-in Bluetooth Technology

 Advanced Voice Command Technology

 2-Way Text Messaging

 Multimedia Messaging Service

 E-mail Messaging Service

 MiniSD Card for External Memory (SDIO Support)

 Voice Memo

 Easy text entry using the T9 text input mode

 Internet Access

®

, you can keep your PC and PN-820 synchronized at all

The PN-820 offers the multiple features listed below which are

IMPORTANT INFORMATION

This PN-820 user guide contains very important information about how to
handle and use the product.

Please read this manual thoroughly, pay attention to the warranty on the
back page and be alert to the exclusions and limitations of your warranty,
which are related to the use of unauthorized accessories or components.

™ 5.0 Operating

CONTENTS

CHAPTER 1. BEFORE USING YOUR PHONE ............................................ 9

ACTIVATING YOUR PHONE .......................................................................... 10

SETTING UP YOUR VOICEMAIL ...................................................................

SET UP VOICEMAIL ..............................................................................................11

CHECK VOICEMAIL ...............................................................................................

INSIDE THE PACKAGE .................................................................................. 12

HANDSET DESCRIPTION .............................................................................

HOME SCREEN .................................................................................................... 14

HOME SCREEN CUSTOMIZATION .....................................................................

Chapter 1

HOME SCREEN ICONS .......................................................................................

BATTERY USAGE ......................................................................................... 17

BATTERY INSTALLATION .................................................................................... 17

BATTERY REMOVAL ............................................................................................

BATTERY CHARGING ..........................................................................................

BATTERY HANDLING INFORMATION ...............................................................

CHAPTER 2. BASIC OPERATION .............................................................23

TURNING THE PHONE ON/OFF ................................................................... 24

TURNING THE PHONE ON ................................................................................ 24

TURNING THE PHONE OFF ................................................................................

USING THE QUICK LIST ............................................................................... 25

BASIC FUNCTIONS .......................................................................................

MAKE A CALL BY ENTERING A CONTACT NAME ......................................... 26

MAKE A CALL BY ENTERING A PHONE NUMBER .........................................

MAKE A CALL FROM AN OPEN CONTACT .....................................................

MAKE A CALL FROM A HYPERLINK PHONE NUMBER .................................

MAKE A CALL FROM THE CONTACT LIST .......................................................

ANSWER A CALL BY PRESSING ANY KEY .....................................................

ANSWER OR IGNORE A CALL ..........................................................................

ANSWER OR POSTPONE A SECOND CALL ....................................................

INSERT A MANUAL PAUSE IN A DIALING SEQUENCE .................................

INSERT A THREE-SECOND PAUSE IN A DIALING SEQUENCE .....................

LOCK THE KEYPAD ..............................................................................................

Chapter 2

UNLOCK THE KEYPAD .........................................................................................

TURN VOICE PRIVACY ON OR OFF ..................................................................

SET THE DATE AND TIME ...................................................................................

SET THE IDLE TIMER ...........................................................................................

CHANGE THE HOME SCREEN APPEARANCE ..................................................

VIEW OPERATING SYSTEM INFORMATION ....................................................

ENTER OWNER INFORMATION .........................................................................

EXPLORE FILES AND FOLDERS .........................................................................

QUICKLY LOCK YOUR PHONE ............................................................................

UNLOCK YOUR PHONE .......................................................................................

SET THE ALARM ..................................................................................................

SILENCE THE RING TONE OF AN INCOMING CALL .......................................

MAKING AN EMERGENCY CALL ................................................................ 38

LOCATION ON/E911ONLY .................................................................................... 38

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CHAPTER 3. MEMORY FUNCTION ......................................................... 39

MAKE A CALL ............................................................................................... 40

MAKE A CALL FROM THE CALL HISTORY LIST .............................................. 40

MAKE A CALL USING A RECENTLY DIALED PHONE NUMBER ...................

ENTERING TEXT AND NUMBERS ............................................................... 41

ENTERING TEXT AND NUMBERS ...................................................................... 41

CHANGE BETWEEN UPPERCASE, LOWERCASE, AND CAPS LOCK .............

CHANGE THE MULTIPRESS TIMEOUT ..............................................................

DELETE CHARACTERS ........................................................................................

ENTER A SPACE ...................................................................................................

ENTER A SYMBOL ...............................................................................................

Chapter 3

ENTER NUMBERS IN TEXT BOXES ..................................................................

ENTER PUNCTUATION IN MULTIPRESS MODE ..............................................

ENTER PUNCTUATION IN T9 MODE .................................................................

ENTER TEXT IN T9 MODE ..................................................................................

START A NEW LINE ............................................................................................

TURN ON CAPS LOCK ........................................................................................

ENTER THE PLUS SIGN FOR INTERNATIONAL CALLS ..................................

CHANGE THE INPUT MODE ...............................................................................

CREATING A CONTACT CARD FOR A CALLER ......................................... 47

CHAPTER 4. MENU FUNCTION ............................................................... 49

CONTACTS ..................................................................................................... 50

CREATE A NEW CONTACT ................................................................................. 50

BEAM A CONTACT ..............................................................................................

CALL A CONTACT FROM CONTACT INFORMATION ......................................

CALL A CONTACT FROM THE CONTACT LIST ................................................

CHANGE THE DEFAULT NUMBER FOR A CONTACT ......................................

DELETE A CONTACT ...........................................................................................

FILTER THE CONTACT LIST ................................................................................

FIND A CONTACT ................................................................................................

SEND AN E-MAIL TO A CONTACT ....................................................................

SEND A TEXT MESSAGE TO A CONTACT ........................................................

VIEW AND EDIT CONTACT INFORMATION ......................................................

ADD A PICTURE TO A CONTACT .......................................................................

REMOVE A PICTURE FROM A CONTACT .........................................................

ASSIGN A CATEGORY TO A CONTACT ............................................................

Chapter 4

ASSIGN A RING TONE TO A CONTACT ............................................................

CREATE A SPEED DIAL .....................................................................................

USING SPEED DIALS ..........................................................................................

VIEW AND EDIT A SPEED DIAL ........................................................................

DELETE A SPEED DIAL .......................................................................................

CALL HISTORY .............................................................................................. 63

VIEW CALL TIMERS ............................................................................................. 63

RESET CALL TIMERS ...........................................................................................

VIEW DETAILS ABOUT A CALL .........................................................................

CREATE A CONTACT FROM CALL HISTORY ...................................................

DELETE AN ITEM FROM CALL HISTORY .........................................................

DIAL THE LAST NUMBER CALLED ....................................................................

FIND A CONTACT FROM CALL HISTORY .........................................................

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INSERT AN INTERNATIONAL COUNTRY CODE .............................................. 67

SEND AN E-MAIL MESSAGE FROM CALL HISTORY ......................................

SETTINGS ...................................................................................................... 69

ACCESSIBILITY SETTINGS .................................................................................69

POWER MANAGEMENT ......................................................................................

REGIONAL SETTINGS .........................................................................................

SELECT DEFAULT BAND ....................................................................................

DISPLAY YOUR PHONE NUMBER ......................................................................

DISPLAY YOUR ESN ............................................................................................

DISPLAY YOUR SOFTWARE VERSION ...............................................................

DISPLAY YOUR HARDWARE VERSION ..............................................................

DISPLAY YOUR PRL VERSION ............................................................................

DISPLAY YOUR ERI VERSION .............................................................................

TURN ERI ALERT ON / OFF ...............................................................................

TURN ERI BANNER ON / OFF ...........................................................................

REMOVE A PROGRAM ........................................................................................

SELECT NAM .......................................................................................................

SELECT TTY MODE ..............................................................................................

ERROR REPORTING ...................................................................................... 79

TURN ERROR REPORTING ON / OFF ...............................................................79

PROFILES ....................................................................................................... 80

Chapter 4

VIEW THE LIST OF PROFILES ............................................................................ 80

EDIT A PROFILE ...................................................................................................

CHANGE THE CURRENT PROFILE .....................................................................

SECURITY ...................................................................................................... 82

ENABLE THE DEVICE LOCK ................................................................................ 82

DISABLE THE DEVICE LOCK ...............................................................................

VIEW A CERTIFICATE ..........................................................................................

DELETE A CERTIFICATE ......................................................................................

RESET DEFAULT ..................................................................................................

SOUNDS ........................................................................................................ 87

CHANGE OR TURN SOUNDS ON OR OFF ....................................................... 87

DELETE A SOUND ...............................................................................................

COPY A SOUND FROM YOUR PC TO YOUR PHONE ......................................

TOOLS ............................................................................................................ 90

CALENDAR ............................................................................................................ 90

TASKS ...................................................................................................................

CALCULATOR ..................................................................................................... 10

VOICE NOTES ..................................................................................................... 10

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CHAPTER 5. VOICE MAIL & MESSAGING .......................................... 107

VOICEMAIL ................................................................................................... 108

CALL YOUR VOICE MAILBOX ........................................................................... 108

TEXT MESSAGING ..................................................................................... 109

CREATE A TEXT MESSAGE .............................................................................. 109

DELETE ALL TEXT MESSAGES ......................................................................... 11

Chapter 5

BE NOTIFIED WHEN A TEXT MESSAGE IS DELIVERED ................................11

MMS MESSAGING ......................................................................................112

CREATE AN MMS ...............................................................................................112

MMS MENU OPTIONS ...................................................................................... 11

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VIEW MMS MESSAGES ....................................................................................116

SELECT MMS IN THE LIST OF MESSAGE TYPE ............................................11

MMS SETTINGS .................................................................................................11

USE MMS CLIENT ..............................................................................................11

START MMS CLIENT ..........................................................................................11

MESSAGING SETTINGS ............................................................................. 120

CHANGE MESSAGING ACCOUNT OPTIONS ................................................. 120

CHANGE HOW THE MESSAGE LIST DISPLAYS ............................................12

CREATE A MESSAGE FROM A CONTACT CARD .......................................... 12

E-MAIL .......................................................................................................... 122

CREATE AN E-MAIL MESSAGE ....................................................................... 122

OVERVIEW OF E-MAIL SECURITY ................................................................... 12

DIGITALLY SIGN A MESSAGE ......................................................................... 12

DOWNLOAD A COMPLETE E-MAIL MESSAGE .............................................. 12

DOWNLOAD AN ATTACHMENT ....................................................................... 12

ENCRYPT A MESSAGE ..................................................................................... 12

MARK A FOLDER FOR SYNCHRONIZATION ..................................................12

ADD A PICTURE TO AN E-MAIL MESSAGE ...................................................12

VERIFY THE DIGITAL SIGNATURE ON A SIGNED MESSAGE YOU RECEIVE ..

SEND AND RECEIVE INTERNET E-MAIL MESSAGES ................................... 12

ADD A VOICE RECORDING TO AN E-MAIL MESSAGE ................................. 12

SET UP AN INTERNET E-MAIL ACCOUNT AUTOMATICALLY ..................... 12

SET UP AN INTERNET E-MAIL ACCOUNT MANUALLY ...............................13

SETTINGS .................................................................................................... 133

CREATE AND ADD A SIGNATURE TO MESSAGES .......................................133

DELETE A MESSAGE ........................................................................................ 13

Chapter 5

DELETE AN ACCOUNT ...................................................................................... 13

EDIT PREDEFINED TEXT ................................................................................... 13

EMPTY THE DELETED ITEMS FOLDER ........................................................... 13

FORWARD A MESSAGE .................................................................................... 13

INSERT PREDEFINED TEXT INTO A MESSAGE ............................................. 13

MARK A MESSAGE AS READ OR UNREAD .................................................. 13

MOVE A MESSAGE TO A DIFFERENT FOLDER ............................................. 13

OPEN A MESSAGE ............................................................................................ 13

QUICKLY MOVE BETWEEN ACCOUNTS ......................................................... 13

SEND A MESSAGE DRAFT ............................................................................... 14

REPLY TO A MESSAGE ..................................................................................... 14

RESPOND TO A MEETING REQUEST .............................................................. 14

SAVE A DRAFT OF A MESSAGE ..................................................................... 14

SPECIFY THE LANGUAGE FOR READING A MESSAGE ............................... 14

STOP ADDING A SIGNATURE TO MESSAGES .............................................. 14

VIEW AN ATTACHMENT ................................................................................... 14

VIEW MESSAGE FOLDER CONTENTS ............................................................ 14

VIEW THE INBOX MESSAGE LIST ................................................................... 14

VIEW THE LIST OF ACCOUNTS ....................................................................... 14

WHAT IS SSL? ................................................................................................... 14

MODEM ........................................................................................................ 146

ACTIVATE THE USB MODEM .......................................................................... 146

DEACTIVATE THE USB MODEM ..................................................................... 14

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CHAPTER 6.

PICTURES & VIDEOS .................................................................................. 150

CAMERA CONTROLS ................................................................................. 162

GAMES ......................................................................................................... 169

CHAPTER 7. MOBILE INTERNET EXPLORER ....................................... 173

MOBILE INTERNET EXPLORER ................................................................. 174

PICTURES & VIDEOS, CAMERA, FUN & GAMES

SELECT VIDEO QUALITY .................................................................................. 150

COPY AN IMAGE TO YOUR PHONE ................................................................ 15

TAKE PICTURES USING A TIMER .................................................................... 15

ADJUST PICTURES AND VIDEO FOR LIGHTING CONDITIONS .................. 15

SELECT WHERE PICTURES ARE SAVED ......................................................... 15

CREATE A PICTURES FOLDER ......................................................................... 15

EDIT A PICTURE ................................................................................................ 15

VIEW PICTURES AS A SLIDE SHOW .............................................................. 15

SET A PICTURE AS THE HOME SCREEN ....................................................... 15

SEND A PICTURE .............................................................................................. 15

SAVE A COPY OF A PICTURE .......................................................................... 15

VIEW PICTURES ON YOUR PHONE ................................................................ 15

CAMERA ............................................................................................................. 159

VIDEO .................................................................................................................. 159

RECORD A VIDEO .............................................................................................. 15

Chapter 6

PLAY RECORDED FILE ......................................................................................16

TAKE A PICTURE ............................................................................................... 16

TAKE A PICTURE (MULTISHOT) ....................................................................... 16

SNAPSHOT ......................................................................................................... 16

VIEWING SAVED FILE ....................................................................................... 16

GENERAL OPTION ............................................................................................. 162

CAMERA OPTIONS ............................................................................................ 16

CAMCORDER OPTIONS .................................................................................... 16

OVERVIEW OF THE DEFAULT HARDWARE BUTTON ASSIGNMENTS ........ 16

SOLITAIRE ........................................................................................................... 169

BUBBLE BREAKER ............................................................................................. 17

ADD A WEB PAGE TO THE FAVORITES LIST .................................................. 174

CHANGE CONNECTION OPTIONS .................................................................. 17

CHANGE WEB PAGE DISPLAY OPTIONS ....................................................... 17

CLEAR HISTORY, COOKIES, OR TEMPORARY FILES ..................................... 17

CREATE A NEW FOLDER IN FAVORITES ........................................................ 17

DELETE A FAVORITE ......................................................................................... 17

DISCONNECT FROM THE INTERNET .............................................................. 17

EDIT A FAVORITE ............................................................................................... 17

GO TO A LINK .................................................................................................... 17

Chapter 7

GO TO A WEB PAGE .......................................................................................... 18

GO TO A WEB PAGE IN THE HISTORY LIST ................................................... 18

OPEN INTERNET EXPLORER ............................................................................ 18

REFRESH A WEB PAGE ..................................................................................... 18

RETURN TO A WEB PAGE YOU VISITED IN THE SAME SESSION ..............18

VIEW A FAVORITE ............................................................................................. 18

VIEW A LIST OF RECENTLY-VISITED WEB PAGES ........................................18

MOVE A FAVORITE TO A FOLDER ................................................................... 18

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CHANGE THE SIZE OF TEXT ON WEB PAGES .............................................. 183

SHOW OR HIDE PICTURES ON WEB PAGES ................................................18

VIEW A PAGE IN FULL SCREEN MODE ......................................................... 18

SEND A LINK VIA E-MAIL ................................................................................ 18

Chapter 7

ADJUST THE SCROLLING SPEED .................................................................... 18

CHAPTER 8. PC CONNECTIVITY, BLUETOOTH AND ACTIVESYNC ..187

ACTIVESYNC ................................................................................................ 188

INSTALL AND SET UP ACTIVESYNC .............................................................. 188

SET UP AN EXCHANGE SERVER CONNECTION .......................................... 18

CHANGE ACTIVESYNC SETTINGS .................................................................. 19

SCHEDULE SYNCHRONIZATION AS ITEMS ARRIVE .................................... 19

CHANGE THE SYNCHRONIZATION SCHEDULE ............................................. 19

START AND STOP SYNCHRONIZATION ......................................................... 19

VIEW INFORMATION ABOUT SYNC STATUS ................................................ 19

CHANGE SETTINGS FOR AN INFORMATION TYPE ...................................... 19

CONNECT THE PHONE ...................................................................................... 19

CONNECT TO A PC USING CHARGEABLE USB CABLE ............................... 19

CONNECT TO A PC USING BLUETOOTH ....................................................... 19

CHANGE E-MAIL SECURITY OPTIONS ........................................................... 19

EXCLUDE AN E-MAIL ADDRESS FROM REPLY ALL ..................................... 19

ACTIVESYNC TROUBLESHOOTING ........................................................... 199

ACTIVESYNC SUPPORT CODE TROUBLESHOOTER ...................................... 199

BLUETOOTH ..................................................................................................211

ACCEPT A BLUETOOTH PARTNERSHIP ...........................................................211

CREATE A BLUETOOTH PARTNERSHIP ..........................................................

END A BLUETOOTH PARTNERSHIP ................................................................

MAKE YOUR DEVICE DISCOVERABLE ............................................................

RENAME A BLUETOOTH PARTNERSHIP ........................................................

TURN BLUETOOTH ON AND OFF ...................................................................

Chapter 8

RECEIVE BEAMED INFORMATION ..................................................................

RECEIVE INCOMING BEAMS ...........................................................................

BEAM AN ITEM .................................................................................................

SET UP A BLUETOOTH-ENABLED HEADSET ................................................

SET UP A STEREO HEADSET ..........................................................................

TURN WIRELESS POWER ON OR OFF ...........................................................

CONNECT TO INTRANET URLS .......................................................................

USE A SPECIFIC CONNECTION TO CONNECT TO THE INTERNET .............

EDIT A VPN CONNECTION ...............................................................................

CONNECTING TO YOUR PC ....................................................................... 226

OVERVIEW OF BLUETOOTH VIRTUAL COM PORTS ..................................... 226

OUTGOING COM PORT ....................................................................................

INCOMING COM PORT .....................................................................................

SET UP AN INCOMING BLUETOOTH COM PORT ........................................

SET UP AN OUTGOING BLUETOOTH COM PORT .......................................

CREATE A DIAL-UP CONNECTION ..................................................................

CREATE A PROXY CONNECTION ....................................................................

CREATE A VPN CONNECTION .........................................................................

DELETE A DIAL-UP CONNECTION ...................................................................

DELETE A PROXY CONNECTION ....................................................................

DELETE AN INTRANET URL .............................................................................

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DELETE A VPN CONNECTION .......................................................................... 234

EDIT A DIAL-UP CONNECTION ........................................................................

EDIT A PROXY CONNECTION ..........................................................................

Chapter 8

EDIT AN INTRANET URL ..................................................................................

CHAPTER 9. VOICE COMMAND ............................................................237

VOICE COMMAND ...................................................................................... 238

1 - ADJUST THE MICROPHONE ....................................................................... 238

2 - SET THE VOICE COMMAND BUTTON ......................................................

3 - TRY OUT VOICE COMMAND ......................................................................

TRY OUT MORE COMMANDS .........................................................................

TO LEARN MORE .............................................................................................

USING THE VOICE COMMAND BUTTON ........................................................

MAKING PHONE CALLS ...................................................................................

SHOWING CONTACTS ......................................................................................

READING APPOINTMENTS ...............................................................................

PLAYING MUSIC ................................................................................................

STARTING PROGRAMS .....................................................................................

GETTING PHONE STATUS ................................................................................

Chapter 9

GETTING VOICE COMMAND HELP .................................................................

PERSONALIZATION ...........................................................................................

GENERAL OPTIONS .........................................................................................

PHONE OPTIONS .............................................................................................

CALENDAR OPTIONS ......................................................................................

MEDIA OPTIONS ..............................................................................................

GENERAL TIPS ..................................................................................................

PHONE AND CONTACT TIPS ............................................................................

READING APPOINTMENTS TIPS ......................................................................

PLAYING MUSIC TIPS ........................................................................................

STARTING PROGRAMS TIPS ............................................................................

TROUBLESHOOTING .........................................................................................

CHAPTER 10. SAFETY AND WARRANTY ............................................ 259

SAFETY INFORMATION FOR WIRELESS HANDHELD PHONES ............ 260

DRIVING SAFETY ............................................................................................... 261

ELECTRONIC DEVICES ......................................................................................

PRECAUTIONS ...................................................................................................

SAFETY INFORMATION FOR FCC RF EXPOSURE .................................. 265

BODY-WORN OPERATION ................................................................................. 265

SAR INFORMATION .................................................................................... 266

Chapter 10

FCC HEARING-AID COMPATIBILITY (HAC) REGULATIONS

FOR WIRELESS DEVICES ...........................................................................

FDA CONSUMER UPDATE .........................................................................

PROTECT YOUR WARRANTY ..................................................................... 274

MANUFACTURER’S WARRANTY ...............................................................

12 MONTH LIMITED WARRANTY .................................................................... 275

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MEMO

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Chapter 1

BEFORE USING

YOUR PHONE

 ACTIVATING YOUR PHONE

 SETTING UP YOUR VOICEMAIL

 INSIDE THE PACKAGE

 HANDSET DESCRIPTION

 BATTERY USAGE

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ACTIVATING YOUR PHONE

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If you purchased your phone at a Verizon Wireless Store, it is probably
activated and ready to use. If you have upgraded your phone or

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received a new phone by mail, it probably needs to be activated before
you can use it.

To activate your phone, follow these steps:

1. Visit a Verizon Wireless Store and have your phone activated, or
visit www.verizonwireless.com and place your cursor on the MY
ACCOUNT tab available on the home page.

2. When the drop-down menu “HOW To” Wireless Guide displays,
select ACTIVATE YOUR NEW PHONE and click GO, to display
instructions needed to activate your phone online.

3. After gathering the required materials, select the Activated
New Phone link and follow the online directions to complete the
activation process.

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SETTING UP YOUR VOICEMAIL

SET UP VOICEMAIL

All unanswered calls to your Verizon Wireless PN-820 by UTStarcom
are sent to voicemail, even if your phone is turned off.
up your voicemail and personal greeting as soon as you activate your
PN-820. Your service provider has assigned your voicemail number to
the 1 key.

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Press and hold 1 or press *, 8, 6, S.

2

Follow the voice tutorial to set up your account.

CHECK VOICEMAIL

When checking your voice mail, all unanswered calls will be played
back in the order they were received. After you have entered your voice
mail, you will hear options for skipping, deleting, fast forwarding, or
saving messages.

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Press and hold 1 key to call your voice
mailbox.

2

Follow the instructions to retrieve it.

You’ll want to set

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INSIDE THE PACKAGE

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This package should include all items pictured below.
If any are missing or different, you should immediately contact the

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retailer where you purchased the phone.

AC Travel ChargerHandset

Standard Battery

USB Data Cable

Getting Started Disc

12

Stereo Ear-mic

User Guide CD

HANDSET DESCRIPTION

The PN-820 weighs 3.92oz. The dimensions are 2.05" x 3.85" x 0.78".

2.5mm

Headset

Jack

Camera

Sub LCD

Camera
Flash

Mini

SD Card

I/O Slot

Volume

Key

Earpiece

Camera Key

Quick List/
Recording
Key

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Home Key

Navigation Key

SEND Key

Left and Right
Functional Soft Keys

END/Power Key

Microphone

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HOME SCREEN

The Home Screen plays an integral part in the navigational model of
your Smartphone. It is the first screen displayed every time the phone
is turned on. You can easily return to the Home screen by pressing the
Home key.

Select and press the O key to access

your most recently used programs

Verizon Wireless Banner and date and time

Bluetooth Settings
Appointment List

Your current profile in use.

Number of unread messages

Soft key commands

HOME SCREEN CUSTOMIZATION

The Home Screen allows you to customize your start page. For their
Smartphone, it can be used to display a variety of information, such
as phone-specific status, information from over-the-air services, and
information from personal information manager (PIM) applications. You
can fully customize the Home Screen by installing new plug-ins and
schemes.

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HANDSET DESCRIPTION

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HOME SCREEN ICONS

Status icons appear at the top of the screen and In the Home screen.
The following table lists common status icons and their meanings.

Indicator Meaning

New e-mail or text message (SMS)

Multimedia message (MMS)

New voice mail

New instant message

Voice call

Voice call in progress

Data call in progress

Calls are forwarded

Call on hold

Missed call

Battery level

Low battery

Battery charging

No battery

Signal strength

No signal

Roaming

Sync error

Radio off

Ringer off

Multipress text input mode, lowercase

Multipress text input mode, uppercase first
character only

Multipress text input mode, uppercase

T9 text input mode, lowercase

T9 text input mode, uppercase first character only

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HANDSET DESCRIPTION

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Indicator Meaning

T9 text input mode, uppercase

Numeric input mode

1XRTT connection available

EV-DO connection available

Keys Functions

Press to make or receive a call.

S key

E key

< key

> key

C key

* key

0 key

# key

H key

V / v key

Q [Q/REC]

key

key

Short press: View Recent Calls.
Long press: Make a call to the last number

Press to turn the phone on/off, to terminate a call or
to return to the Home Screen.

(Left Soft Key) Press to access
the Menu function displayed on the bottom line.

(Right Soft Key) Press to access
Menu function

(Clear) Press to clear a digit from the display or to
return to the previous page.

A long press changes to capital letters or symbols
during text entry mode. Turn vibrate mode on or
off with a long press in from the Home screen or in
“Dialing” mode.

A long press inserts a ‘+’ for international call.

Press and hold to enter lock mode or
a space during text entry mode.

Press to return to the Home screen.

Press to adjust voice volume during a call, and
adjust audio volume in standby mode.

A short press launches the Quick List and
press activates Voice Command or Voice Notes.

Press to launch the camera application.

s displayed on the bottom line.

called.

the main menu or

the Contacts or

press to insert

a long

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BATTERY USAGE

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The battery is not charged when the phone is first purchased – fully
charge the battery before first use. Battery operating time gradually
decreases over time. If the battery fails to perform normally, you may
need to replace it.

BATTERY INSTALLATION

Be sure to use only the batteries that have been provided with the
phone. Installation is easier if you have placed the phone on a flat
surface.

1

❶ Place the battery on the back of the handset

and slide into place.

❷ Push the battery down until it locks into place.

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BATTERY USAGE

2

2

1

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BATTERY REMOVAL

Again, place the battery on a flat surface and use an even, steady
pressure when removing the battery.

1

❶ Pull the release latch upwards, lift up the

battery.

❷ Remove the battery from the handset.

BATTERY USAGE

If the battery is not correctly placed in the compartment, the
handset will not turn on and/or the battery may detach during
use.

18

BATTERY USAGE

BATTERY CHARGING

Make sure the battery is properly installed in the handset. Use all
normal cautions when working with a standard wall outlet.

POWER CONNECTION

1

Plug the AC Charger into a standard outlet.

2

Plug the other end of the AC Charger into the
bottom of your phone. The battery must be
installed on the phone.

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• When you charge the battery with the phone power off, the
device will power on.

• The battery is not charged at the time of purchase.

• Fully charge the battery before use.

• It is more efficient to charge the battery with the handset
powered off.

• The battery must be connected to the phone in order to
charge it.

• Battery operating time gradually decreases over time.

• If the battery fails to perform normally, you may need to
replace the battery.

19

BATTERY USAGE

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BATTERY USAGE TIMES

1

The operating time is subject to your handset usage and configuration.

Battery Capacity Talk Time

STD 950 mAh Up to 200 minutes

EXT 1600 mAh Up to 380 minutes

BATTERY STANDBY TIME

The operating time is subject to your handset usage and configuration.

Battery Capacity Standby Time

STD 950 mAh Up to 145 hours

EXT 1600 mAh Up to 245 hours

These times are for a new battery. Usage and Standby times
may decrease over time.

20

BATTERY USAGE

BATTERY HANDLING INFORMATION

The correct usage and handling of batteries can preserve the lifetime of
your phone and ensure proper operation. Operating times are subject
to the usage and configuration of your handset; please see the label
on your battery for your battery’s capacity. Follow these suggestions
carefully.

DOs

• Only use the battery and charger approved by the manufacturer.

• Only use the battery for its original purpose.

• Try to keep the battery in a temperature range of 41ºF (5ºC) to 95ºF
(35ºC). Otherwise, it could significantly reduce the capacity and
lifetime of the battery.

• If the battery is stored in temperatures above or below the
recommended range, give it time to warm up or cool down before
using it.

• Completely drain the battery before recharging. It may take one to
four days to completely drain.

• Store the discharged battery in a cool, dark, and dry place.

• Purchase a new battery when its operating time gradually decreases
after fully charging.

• Dispose of and recycle used batteries in accordance with local
regulations.

DON’Ts

• Don’t use a damaged battery or charger.

• Don’t attempt to disassemble the battery – it is a sealed unit with no
serviceable parts.

Don’t accidentally short circuit the battery by carrying it in your pocket

•
or purse with other metallic objects such as coins, clips and pens.
This may critically damage the battery.

• To prevent injury or burns, ensure that no metal objects come into
contact with the + and – terminals of the battery.

• Don’t dispose of batteries by burning; they may explode.

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MEMO

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Chapter 2

BASIC OPERATION

This chapter addresses and explains the basic features of
your phone including:

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







TURNING THE PHONE ON/OFF

USING THE QUICK LIST

BASIC FUNCTIONS

MAKING AN EMERGENCY CALL

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TURNING THE PHONE ON/OFF

TURNING THE PHONE ON

Press and hold the END key E until your “Power On” logo appears.

• If “Password” appears on the display enter your 4-digit password to

C

unlock your phone.

H

• If the battery does not have enough charge to turn on the phone, the

2

keypad will not light up. You should charge your phone before turning
it on.

TURNING THE PHONE OFF

Press and hold the END key E until the “Power Off ” logo appears.

• Immediately change or recharge the battery when “LOW BATTERY!!
PHONE IS TURNING OFF!” appears on the display. The phone’s
memory may possibly be damaged if the phone turns off due to the
battery completely draining.

If the phone turns off, unsaved data may be lost.

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USING THE QUICK LIST

The Quick List provides a list of commands that you can use to quickly
perform common actions.

1

Press the lower button
side of your phone.

2

Use the Navigation Key to select the Quick List
command you want.

To Select this command

Turn off the phone. Power off

Turn on or off any wireless
connection, such as a Bluetooth,
Cellular phone. (You will not be
able to make or receive phone
calls.)

Lock the keypad so that you cannot
make accidental key presses. To
unlock the keypad, press Unlock
and then press the * key.

Enable the phone lock. Device lock

Make one of these profiles the
active profile.

Q [Q/REC] on the right

Wireless Manager

Key lock

,

Normal
Silent
Meeting
Outdoor
Automatic
Headset
Car
Speakerphone

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You can turn off wireless connections to preserve battery
life when you don’t want to make or receive calls, or in
environments where cell phones must be turned off. When
wireless connections are off you can still use other phone
features.

25

BASIC FUNCTIONS

Your Verizon Wireless PN-820 phone has many options. This section
will show you how to use basic functions such as making and receiving
calls, locking and unlocking your phone, and managing the appearance
and settings on your phone.

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MAKE A CALL BY ENTERING A CONTACT NAME

Your phone allows you to call someone from your contact list or
address book. The screen will autofill the contact name as you begin
to enter it.

1

In the Home screen, begin entering the contact
name.

2

When you see the contact name you want to call
select it and press O [OK].

MAKE A CALL BY ENTERING A PHONE NUMBER

In the Home screen, begin entering the phone number.

Do one of the following

1

If you see the number or contact name to call,
select it and press O [OK].

2

If you do not see the number or contact name,
finish entering the number and press

26

O [OK].

,

BASIC FUNCTIONSBASIC FUNCTIONS

MAKE A CALL FROM AN OPEN CONTACT

You can open contacts from the main screen and make a call from that
contact.

1

In the Home screen, press the right soft key
[Contacts].

2

Select the contact to call and press O [OK].

>

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3

Select the phone number to call and press
[OK].

O

MAKE A CALL FROM A HYPERLINK PHONE NUMBER

You can quickly dial a phone number from an e-mail or text message
that contains a hyperlink phone number. A hyperlink phone number is
underlined in the same manner as a Web site address.

1

From a message containing a hyperlink phone
number, select the phone number and press

O

[OK].

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BASIC FUNCTIONS

MAKE A CALL FROM THE CONTACT LIST

Your contact list is always readily available from the Home screen.

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1

In the Home screen, press the right function key
[Contacts].

2

Select the contact you want to call, and press O
[OK].

If you have a long list of contacts, you can use a shortcut
to find the contact you want. Enter the first few letters of the
contact’s name. When you do this, the phone searches through
the contact list and displays the name. To call the contact,
press O.

ANSWER A CALL BY PRESSING ANY KEY

You can set your phone to answer by pressing any key.

1

In the Home screen, press [Start] [Settings]
[Call Options].

2

Select “Receive”, use the Navigation key to
select “Any Key” and press [Done].

28

BASIC FUNCTIONS

ANSWER OR IGNORE A CALL

To answer the call, press SEND or press Answer.
To reject the call, press

Selecting Ignore will connect the caller to your voice mail if you
subscribe to this service.

ANSWER OR POSTPONE A SECOND CALL

To put the first call on hold and answer the second call, press SEND or
press Answer. To switch between calls, press SEND.

To postpone answering the call, press
ringing until one of the following occurs:

You answer the call by pressing O; the call is placed in voice mail after
the requisite number of rings; The caller disconnects.

INSERT A MANUAL PAUSE IN A DIALING SEQUENCE

In the Home screen, press the right function key > [Contacts].
Press the contact in whose phone number you want to insert a pause.
Select the phone number and press [Menu] [Edit].
Place the cursor where you want to insert the pause.
Press [Menu] Insert Wait. The letter
pause will occur in the dialing sequence.
Press [Done].

E or press Ignore.

Ignore. The call will continue

w appears where the manual

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To resume dialing after reaching a manual pause, press O.

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TIP

BASIC FUNCTIONS

INSERT A THREE-SECOND PAUSE IN A DIALING SEQUENCE

There may be occasions when you wish to pause dialing after you’ve
selected a contact to call. You can insert a three second pause between

C

selecting a contact to call and when the phone actually dials.

H

2

1

In the Home screen, press the right function key
> [Contacts].

2

Press the contact in whose phone number you
want to insert a pause.

3

Select the phone number and Press [Menu]
[Edit].

4

Place the cursor where you want to insert the
pause.

5

Press [Menu] Insert Pause.

The letter p appears where the three-second pause will occur in the
dialing sequence. Press [Done].

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BASIC FUNCTIONSBASIC FUNCTIONS

LOCK THE KEYPAD

Locking the keypad turns off keypad functionality. This is a helpful
feature if, for example, the phone is turned on and in your pocket, and
you want to prevent accidental key presses.

1

Display the Quick List by pressing the lower
button

Q [Q/REC] on the right side of your phone.

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2

Select Key lock and press

3

Once the keypad is locked, the left soft key label
changes to Unlock.

You can still receive calls and make emergency calls when the
keypad is locked.

Press the RECORD key on the right side of the phone briefly to
display the Quick List and press Key lock.

O [OK].

UNLOCK THE KEYPAD

In the Home screen, press Unlock and press the * key.

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BASIC FUNCTIONS

TURN VOICE PRIVACY ON OR OFF

Through encryption and scrambling, the PN-820 provides privacy for
your cell phone calls.

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1

In the Home screen, press [Start], select
Settings, then Call Options.

2

Select or clear voice privacy and press [Done].

This option is available only if your network supports voice
privacy.

SET THE DATE AND TIME

Your phone is not preset with current date and time. You will need to
select the time zone and the date and time.

1

In the Home screen, press [Start], select Settings
with the Navigation Key, or select Settings from
the menu bar on top of the Home screen.

2

Select Clock & Alarm, press
and Time.

3

In Time Zone, select your time zone using
and right Navigation Keys.

4

In Date, edit the month, day, or year.

5

In Time, edit the hour, minute, and second.

6

Press [Done].

32

O [OK], then Date

the left

BASIC FUNCTIONS

SET THE IDLE TIMER

Your PN-820 will automatically return to the Home screen after a period of inactivity.
You can adjust the amount of time before the PN-820 defaults to the Home screen.

1

In the Home screen, press [Start], select Settings
with the Navigation Key, or select Settings from
the menu bar on top of the Home screen and
press O [OK].

2

Select Home Screen.

3

Select Time out, use left and right Navigation
Keys to set the amount of time for the phone to
be idle before the Home screen automatically
appears.

4

Press [Done].

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BASIC FUNCTIONS

CHANGE THE HOME SCREEN APPEARANCE

The PN-820 allows you to choose from many color schemes and
layouts and allows you to use a background image for the main screen.

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1

In the Home screen, press [Start], select Settings
with the Navigation Key, or select Settings from
the menu bar on top of the Home screen and
press O [OK].

2

Select Home Screen.

3

Under the Home Screen Layout, select a
scheme, and Background image

4

Press [Done].

.

Color

VIEW OPERATING SYSTEM INFORMATION

There may be instances when you wish to see the basic information
about your phone’s operating system. This option allows you to see
summaries of all the settings on your phone.

1

In the Home screen, press [Start], select Settings
with the Navigation Key, or select Settings from
the menu bar on top of the Home screen and
press O [OK].

2

Press More, then select About.

To see About and more settings, press More.

34

BASIC FUNCTIONS

ENTER OWNER INFORMATION

Entering and displaying owner information allow someone to return the
phone to you in case it is lost.

1

In the Home screen, press [Start] Settings
Owner Information.

2

Complete the following:

• In Name, enter your name.

• In Telephone number, enter a number where you can be

• In E-mail address, enter your e-mail address.

• In Notes, enter any other information you want to include.

File Explorer lets you browse the contents of folders on your phone.
The root folder on the phone is named My Device. My Device is similar
to My Computer on a PC and contains the My Documents, Program
Files, Temp, Storage Card, and Windows folders among others.

reached.

3

Press [Done].

To see Owner Information and more settings, press More.

EXPLORE FILES AND FOLDERS

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1

In the Home screen, press [Start], then select
File Explorer. The My Documents folder and its
subfolders are listed.

2

To find the folder you want, do the following.

35

BASIC FUNCTIONS

3

Select one of the folders listed in the main
window.

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4

Press [Menu], and navigate through the folders
listed there.

5

Select the item you want to open.

QUICKLY LOCK YOUR PHONE

You can use a shortcut to quickly lock your phone by using one simple
button.

1

Display the Quick List by pressing the lower
button

Q [Q/REC] on the right side of your phone.

2

Select Device lock and press

O [OK].

UNLOCK YOUR PHONE

The option for unlocking the phone is right on the Home screen and
simple to use.

1

In the Home screen, press Unlock.

2

Enter your password, and press [Done].

36

BASIC FUNCTIONSBASIC FUNCTIONS

SET THE ALARM

You have several options for managing the alarm feature. Be sure
you have properly set the date, time, and time zone before using this
feature.

1

In the Home screen, press [Start], select Settings
with the Navigation Key, or select Settings from
the menu bar on top of the Home screen and
press O [OK].

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2

Select Clock & Alarm, then Alarm and press
[OK].

3

To set the alarm select Alarm time and enter the
time you want the alarm to go off.

4

To turn
use the left and right Navigation Keys to turn the

the alarm off or on, select Alarm and

O

alarm off/on.

5

Press [Done].

SILENCE THE RING TONE OF AN INCOMING CALL

Press Volume until the ring is silenced. You may still answer the call if
you want to.

37

MAKING AN EMERGENCY CALL

Emergency calls do not depend on the availability of the 911 network
in your area. The emergency number will work independently of the
network area you are in

Dial 911 and press O [OK].

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You can make calls to emergency service numbers under any
circumstances, even if you have locked the phone.

LOCATION ON/E911ONLY

The PN-820 allows you to share position information over the network.

1

In the Home screen, press [Start], select Settings
with the Navigation Key, or select Settings from
the menu bar on top of the Home screen and
press O [OK].

.

2

Select Call Options, press

3

To select Location option, select
use the left and right Navigation Keys to select

O [OK].

Location and

On or E911 Only.

• Select Location On to make position information

• Select E911 Only to make this information available for

For calls to emergency numbers, location information may be used
by the emergency operator to determine the position of the phone.
The functionality and accuracy of this feature are dependent on the
network, satellite systems, and the agency receiving the information.
This feature may not function in all areas or at all times.

continually available.

emergency services only.

4

Press [Done].

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Chapter 3

Chapter 3

MEMORY FUNCTION

MEMORY

FUNCTION

This chapter addresses memory functions including:

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



MAKE A CALL

ENTERING TEXT AND NUMBERS

CREATING A CONTACT CARD FOR A CALLER

39

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MAKE A CALL

MAKE A CALL FROM THE CALL HISTORY LIST

Call History displays calls you have made, received, and missed.

1

In the Home screen, press [Start] and select Call
History using the Navigation Key.

2

Select the name or phone number to call.

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3

Press S.

MAKE A CALL USING A RECENTLY DIALED PHONE NUMBER

Your phone will maintain a list of recent calls you have made. These
calls are always easily accessible for redialing.

1

In the Home screen, press S to display a list of
recent calls.

2

Select a name or phone number to make a call.

3

Press S.

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ENTERING TEXT AND NUMBERS

ENTERING TEXT AND NUMBERS

You can enter text, numbers and symbols by using the keypad. The
phone supports four input modes for entering text, numbers and
symbols: Multipress, T9, Numeric and symbols. Multipress and T9
modes are used for entering text, Numeric mode is used for entering
numbers, and Symbols mode is used for entering symbols like “@”, “/”,
“$” and punctuation marks.

When you select a field that requires text or numbers, the phone
automatically selects the appropriate input mode. The status indicator
on the top right side of the display screen shows the input mode that
you are currently using.

CHANGE BETWEEN UPPERCASE, LOWERCASE, AND CAPS LOCK

Press the * key to change between uppercase, lowercase, and caps
lock within a text input mode.

In both Multipress and T9 modes, the first letter of a sentence
is automatically capitalized.

CHANGE THE MULTIPRESS TIMEOUT

The Multipress Timeout setting controls the amount of time you have
to press a single key to get to the next letter on that key. If the time
expires, the phone moves the cursor to the next letter in a word or
sentence.

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1

In the Home screen, press [Start].

2

Select Settings, then press More to select
Accessibility.

3

In Multipress time out, select the length of the
pause between key presses using left and right
Navigation Keys.

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ENTERING TEXT AND NUMBERS

DELETE CHARACTERS

You can only delete characters when you are in input mode, either
for numbers, names, or text. The Clear key operates similarly to a
“backspace” key on a computer.

1

To backspace and delete a single character in

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2

To backspace and delete an entire text or
numeric field in any input mode, press and hold
the Clear key C.

ENTER A SPACE

any input mode, press Clear key

In Multipress or T9 mode, press the # key.

ENTER A SYMBOL

There may be times when you need to use a symbol that is not
displayed on the keypad. Additional symbols are available by accessing
a separate page.

1

Press and hold the * key.

C.

2

In the menu that appears, press Symbols to
display the Symbols page.

3

Select the symbol you want.

4

Press O [OK].

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ENTERING TEXT AND NUMBERS

ENTER NUMBERS IN TEXT BOXES

To enter numbers, use Numeric mode. If you need to enter a number
within a line of text, change to Numeric mode to enter the number, and
then change back to Multipress or T9 mode to finish entering the text.

1

Change to Numeric mode by pressing and
holding the * key.

2

Enter the number or numbers using the keypad.

3

Change back to Multipress or T9 input mode by
briefly pressing the
your text.

If a field permits a numeric entry only, such as a phone
number, the input mode automatically defaults to Numeric
mode.

ENTER PUNCTUATION IN MULTIPRESS MODE

Press 1 repeatedly until you see the punctuation mark that you want.

To see all of the available symbols, press and hold the # key.

* key, then finish entering

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ENTER PUNCTUATION IN T9 MODE

In a text box when in T9 text entry mode, do the following:

1

Press 1, and select from a list of common
punctuation.

43

ENTERING TEXT AND NUMBERS

ENTER TEXT IN T9 MODE

To form a word in T9 mode, press the number keys that contain the
letters you want. As you enter letters, T9 analyzes your key presses
and attempts to complete the word. For example, to enter the word

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shoe, press

7, 4, 6, 3.

1

Press and hold the * key.

2

On the popup menu, select T9 and press
[OK].

3

The T9 indicator appears at the top of the
screen.

4

Enter letters by pressing the keys on which the
letters appear. Press a key only once for each
letter. If there is more than one choice in the T9
dictionary for your entry, a list of available words
is displayed.

5

Press the # key to enter a space after the word
is entered, or press one of the available words
and the space is added automatically.

6

If you do not see the desired word, press Add
Word? from the list, and then enter the word
using Multipress.

O

44

ENTERING TEXT AND NUMBERS

START A NEW LINE

When you are entering information in a text box, if you want to add a
line break, use the OK key.

1

In a multi-line text box such as the Notes area
of a contact or a calendar appointment, do the
following:

2

In any input mode, press

TURN ON CAPS LOCK

You can toggle back and forth between having the cap lock on and off,
the status indicator will tell you which mode you are in.

O [OK].

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1

In Multipress or T9 mode, press the
until the status indicator for the text input mode

* key

appears in all capitals.

2

Press the * key to cycle back to lowercase.

ENTER THE PLUS SIGN FOR INTERNATIONAL CALLS

Before dialing an international call you must insert the plus sign in the
number. The “0” functions as the plus sign.

1

In a numeric entry field, press and hold

45

0.

ENTERING TEXT AND NUMBERS

CHANGE THE INPUT MODE

There are several input modes available on your phone depending on
whether you are entering contact information, phone numbers, symbols
or text. Be sure you are in the input mode you desire.

1

In text input mode, press and hold the

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3

2

A popup menu appears; select
you want and press

3

The status indicator for the selected input mode
appears at the top right of the screen.

O [OK].

* key.

the input mode

46

CREATING A CONTACT CARD FOR A CALLER

Creating a contact card for a caller makes their information easier to
retrieve when the call is done. The card can be added to the Contact
list during the call.

1

During a call, press the right soft key Menu.

2

Select Save to Contacts and press

3

Select <New Item>.

4

Scroll to a phone number box and press Insert to
insert the phone number.

5

Enter information about the contact.

6

Press [Done]. The contact is added to your
Contact list.

O [OK].

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MEMO

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48

Chapter 4

MENU FUNCTION

This chapter discusses accessing the menu and using its
functions and features to customize your phone.

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











CONTACTS

CALL HISTORY

SETTINGS

ERROR REPORTING

PROFILES

SECURITY

SOUNDS

TOOLS

49

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CONTACTS

Using the Contacts feature of your PN-820, you can manage all the
phone information you need. There are many options for adding
contacts, retrieving contacts, and managing the information for each
contact.

CREATE A NEW CONTACT

To enter a new contact manually, without having the caller on the
phone, you will use the Contacts selection from the home screen.

1

In the Home screen, press [Start].

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4

2

Select Contacts using the Navigation Key and
press O [OK].

3

Press the left soft key <[New].

4

Enter information for the new contact.

5

Press [Done].

If someone who isn’t in your list of contacts calls you or sends
you a message, you can create a contact from Call History or
from the message by pressing Menu

➞ Save to Contacts.

50

CONTACTS

BEAM A CONTACT

It is possible to use your phone to send a contact to another device
such as Bluetooth radio. This is called “beaming” your contact. A list of
devices will appear when you’ve selected Beam.

1

In the Home screen, press the left soft key <
[Start].

2

Select Contacts.

3

Select the contact to beam.

4

Press the right soft key > [Menu].

5

Select Beam Contact and press O [OK].

6

On the list that appears, scroll to the name of the
device you want to beam the contact.

7

To beam using Bluetooth, ensure that both
Bluetooth radios are turned on and that
Bluetooth is discoverable on the receiving
device.

8

Press Beam.

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9

Status information displays, indicating the name
of the device to which the phone is beaming,
and whether the beaming process is pending,
finished, or was unsuccessful.

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CONTACTS

CALL A CONTACT FROM CONTACT INFORMATION

You can call a contact directly by selecting them from the Contacts
page of the Home screen.

1

In the Home screen, press left soft key

2

Select Contacts and press O [OK].

3

Select the contact to call and press O [OK].

4

Scroll to the phone number to dial.

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5

Press O [OK] or S.

CALL A CONTACT FROM THE CONTACT LIST

If you do not select one of the contacts phone numbers, but you press
Send, your phone will dial the default number for that contact.

1

In the Home screen, press the left soft key <
[Start].

2

Select Contacts and press O [OK].

3

Select the contact to call.

4

Press S. The contact’s default phone number is
dialed.

To call a phone number other than the default, press the
contact, press O and scroll to the number you want to dial,
then press S.

< [Start].

52

CONTACTS

CHANGE THE DEFAULT NUMBER FOR A CONTACT

The default number for the contact will be the first number displayed. If
you need to change the default number, you will use the Navigation key
to set the default.

1

In the Home screen, press left soft key

2

Select Contacts and press O [OK].

3

Select the contact whose default number you
want to change and press

4

Press the Navigation Key up or down to select
the number or other contact method that you

O [OK].

< [Start].

want to set as the default. For example, mobile,
home or work.

DELETE A CONTACT

Deleting a contact is very simple, just use the Menu key once you have
selected the contact.

1

In the Home screen, press the left soft key <
[Start].

2

Select Contacts and press O [OK].

3

Scroll to the contact to delete.

4

Press the right soft key > [Menu].

5

Select Delete Contact from the popup menu and
press O [OK].

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53

CONTACTS

FILTER THE CONTACT LIST

Contacts that have categories assigned are displayed in a list when
filtered by category.

1

In the Home screen, press the left soft key <
[Start].

2

Select Contacts and press O [OK].

3

Press the right soft key > [Menu].

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H

4

4

Select Filter from the popup menu and press
[OK].

5

Select a category to filter.

FIND A CONTACT

The contact section of your phone has an autofill feature that will allow
you to find contacts more quickly. While entering the number or name
of the contact the phone will autofill the rest of the information as you
press the keys, until you find the right contact.

1

In the Home screen, press the left soft key <
[Start].

O

2

Select Contacts and press O [OK].

3

Begin entering the name or phone number of
the contact you want to find until the contact is
displayed. For example, to find “Sandra,” enter 7,
2, 6, 3, 7, 2 because these numbers correspond
to the letters for that name.

54

CONTACTS

SEND AN E-MAIL TO A CONTACT

If a contact’s email address is entered into their information, you can
send an email from within the contact list after selecting the contact.

1

In the Home screen, press the left soft key <
[Start].

2

Select Contacts and press O [OK].

3

Select a contact and press O [OK].

4

Scroll to the e-mail address and press O [OK].

5

Select the e-mail account to use.

6

Enter a subject, compose your message, and
then press Send.

SEND A TEXT MESSAGE TO A CONTACT

You can send text message from within the contact list after selecting
the contact and pressing the Menu key.

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H

4

1

2

3

4

5

the Home screen, press the left soft key <

From
[Start].

Select Contacts and press O [OK].

Select a contact, and press O [OK].

Press the right soft key > [Menu] and select
Send Text Message.

Compose your message, and press

< [Send].

key

55

the left soft

CONTACTS

VIEW AND EDIT CONTACT INFORMATION

You may want to change or update contact information once it has
already been entered. Do this from the Contacts menu of the Home
screen.

1

In the Home screen, press the left soft key <
[Start].

2

Select Contacts and press O [OK].

3

Select a contact, and press O [OK].

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4

4

Press the right soft key > [Menu] select [Edit]
and press O [OK].

5

When finished making changes, press [Done].

56

CONTACTSCONTACTS

ADD A PICTURE TO A CONTACT

You may wish to add a picture to a contact record. You can add an
existing picture, or you can put the phone in Camera mode to take the
picture and add it to the contact.

1

In the Home screen, press the left soft key <
[Start].

2

Select Contacts and press O [OK].

3

Select a contact, and press O [OK].

4

Press the right soft key > [Menu] select [Edit]
and press O [OK].

5

Using the Navigation Key, scroll down to Picture.

Do one of the following:

• Select the picture you want to add.

•

Press Camera and take a picture.

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57

CONTACTS

REMOVE A PICTURE FROM A CONTACT

Once a picture is attached to a contact, it can easily be removed or
changed from the Contacts menu by using the soft-key and editing the
field.

1

In the Home screen, press the left soft key <
[Start].

2

Select Contacts and press O [OK].

3

Select a contact, and press O [OK].

C
H

4

4

Press the right soft key > [Menu] select [Edit]
and press O [OK].

5

Press Remove Picture.

58

CONTACTS

ASSIGN A CATEGORY TO A CONTACT

It may be helpful to group your contacts in categories you define for
easier reference. If you know the contact’s category you can easily
retrieve the contact.

1

You can use categories to help you organize and
group your contacts.

2

In the Home screen, press the left soft key <
[Start].

3

Select Contacts and press O [OK].

4

Select a contact, and press O [OK].

5

Press the right soft key > [Menu] select [Edit]
and press O [OK].

6

Using the Navigation Key
Categories.

7

Use the left and right Navigation Keys to select
the category you want.

8

Press [Done].

Categories are shared between your appointments,
contacts, and tasks. A category will remain in the list of
shared categories as long as it is assigned to at least one
appointment, contact, or task.

N, scroll down to

59

C
H

4

CONTACTS

ASSIGN A RING TONE TO A CONTACT

To easily identify who is calling you by the ring tone, you can assign a
custom ring tone to each contact.

1

In the Home screen, press the left soft key <
[Start].

2

Select Contacts and press O [OK].

3

Select a contact, and press O [OK].

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H

4

4

Press the right soft key > [Menu] select [Edit]
and press O [OK].

5

Using the Navigation Key
Custom ring tone.

6

Select the ring tone you want.

7

Press [Done].

N, scroll down to

CREATE A SPEED DIAL

You can create a speed dial for a phone number, e-mail address, or
Web page address that is stored in Contacts.

1

In the Home screen, press the left soft key <
[Start].

2

Select Contacts and press O [OK].

3

Select the contact for whom to create a speed
dial and press O [OK].

60

CONTACTS

4

Select the phone number, e-mail address, or
Web page address for which to create a speed
dial.

5

Press [Menu] and select Add to Speed Dial, then
press O [OK].

6

In Keypad assignment, select the speed dial
number to use.

7

Press [Done].

The number 1 is reserved for calling your voice mailbox.

USING SPEED DIALS

Set up speed dial codes to allow you to call contacts by pressing only
one (or two) buttons from the Home screen.

1

In the Home screen, press and hold the number
on the keypad that you have assigned as a
speed dial for the phone number, e-mail address,
or Web page.

2

If the speed dial is two digits, press the first digit,
and press and hold the second digit.

3

The phone dials the phone number, opens a new
e-mail message, or goes to the Web page.

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CONTACTS

VIEW AND EDIT A SPEED DIAL

You can view or edit all the contacts you’ve assigned to speed dial by
entering the Speed Dial menu from the Start soft key.

1

In the Home screen, press the left soft key <
[Start].

2

Select Speed Dial and press O [OK].

3

Press the left soft key < [Edit].

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H

4

4

Make any changes and press [Done].

DELETE A SPEED DIAL

Deleting a Speed Dial can be done at any time by following these
instructions.

1

In the Home screen, press the left soft key <
[Start].

2

Select Speed Dial and press O [OK].

3

Select the speed dial to delete.

4

Press [Menu] and select Delete from the popup
menu.

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CALL HISTORY

Call history provides details of all calls received, missed and dialed.

1

From the Home screen, press
[Start].

2

Select Call History and press

To view only missed calls, incoming calls, or outgoing calls,
Press [Menu] select Filter, and then press the type of calls to
view.

Once you have accessed Call History from the main menu,
the icon appears on the top of the Home screen Shortcut bar.
Select the icon and press O to go directly to Call History.

the left soft key <

O [OK].

VIEW CALL TIMERS

You can time each call that is received or made, and the time and
length of each call can be reviewed.

1

From the Home screen, press
[Start].

2

Select Call History and press

3

Press [Menu] and select View Timers from the
popup menu.

the left soft key <

O [OK].

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4

63

CALL HISTORY

RESET CALL TIMERS

When call information is no longer required, the call timers can be set
to zero.

1

From the Home screen, press
[Start].

2

Select Call History and press

3

Press [Menu] select View Timers from the popup

C
H

4

menu and press

4

Press [Menu] select Reset Timers and press
[OK].

5

Press Yes. All of the call timers are set to zero
(0), except for the Lifetime calls timer.

O [OK].

the left soft key <

O [OK].

VIEW DETAILS ABOUT A CALL

To review all the stored information on a call you will access the Call
History function.

1

From the Home screen, press
[Start].

2

Select Call History and press

3

Select the call you want to view details for and
press O [OK].

the left soft key <

O [OK].

O

64

CALL HISTORY

CREATE A CONTACT FROM CALL HISTORY

While you are in the Call History function, you can select any of the
calls and automatically add that caller to your contact list.

1

From the Home screen, press
[Start].

2

Select Call History and press

3

Select the phone number for which to create a
contact and Press [Menu] and scroll to Save to

the left soft key <

O [OK].

Contacts in the popup menu and press

4

Select New Item and press

5

In a phone number box, press
Insert to insert the phone number.

6

Enter the remainder of the contact information
and press [Done]. The new contact appears in

O [OK].

the left soft key

your contact list.

O [OK].

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CALL HISTORY

DELETE AN ITEM FROM CALL HISTORY

Any of the calls that are shown in the Call History can be deleted by
selecting the call and then accessing the menu.

1

From the Home screen, press
[Start].

2

Select Call History and press

3

Select the item to delete.

C
H

4

4

Press the right soft key > [Menu], then select
Delete from the popup menu.

To delete all items in Call Histor y, press [Start] ➞ Call History
➞ Menu ➞ Delete List.

the left soft key <

O [OK].

DIAL THE LAST NUMBER CALLED

If you need to quickly call the last number you have called, this shortcut
allows you to do so without using menus.

1

In the Home screen, press O [OK] twice.

66

CALL HISTORY

FIND A CONTACT FROM CALL HISTORY

There is an option in the Call History for finding contacts from your
contact list. The autofill feature will help.

1

From the Home screen, press
[Start].

2

Select Call History and press

3

Press [Menu], then select Find Contact from the
popup menu.

the left soft key <

O [OK].

INSERT AN INTERNATIONAL COUNTRY CODE

To make an international call you must include a country code at the
beginning of the dialing sequence for the phone number.

1

Enter the country code, press and hold 0 until a
plus (+) sign appears, and then enter the rest of
the phone number.

You can insert a plus (+) sign into a contact’s phone number or
dial it directly from the keypad.

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CALL HISTORY

SEND AN E-MAIL MESSAGE FROM CALL HISTORY

To use this function, the e-mail address of the person you are sending
an e-mail to must be included in their contact information card.

1

From the Home screen, press
[Start].

2

Select Call History and press

3

Select the contact you want to send an E-mail

C
H

4

message to and press [Menu].

4

Scroll to Send e-mail and press O [OK].

5

Select an e-mail account.

6

Compose the message and press Send.

the left soft key <

O [OK].

68

SETTINGS

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Choosing the Settings option from the Home screen allows you to view
and in some cases change the status of your phone, the hardware and
software version, the phone number and other important reference
information about your phone.

ACCESSIBILITY SETTINGS

The accessibility settings will determine the size of the text and
characters, time outs, call alerts, and volumes on the phone.

1

From the Home screen, press
[Start].

2

Select Settings and press O [OK].

3

Scroll down to Accessibility in the popup menu
and press O [OK].

4

Using the left and right Navigation Keys, select
your preferences for the following:

• System font size: set the size of the font that is displayed

• Multipress time out: set the length of time between key

• Confirmation time out: set the delay before an unconfirmed

• In-call alert volume: set the volume of sounds that play

on the screen.

presses when entering text in Multipress mode.

action times out.

during a call.

5

Press [Done].

You need to press More… in the Settings popup menu to
access Accessibility.

the left soft key <

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SETTINGS

POWER MANAGEMENT

You can use Power Management to check the battery and configure
settings that prolong battery life.

1

From the Home screen, press
[Start].

2

Select Settings and press O [OK].

3

Scroll to Power Management and press

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H

4

4

Adjust the following:

5

Backlight time out on battery: select the amount
of time for the phone to be idle before the

the left soft key <

O [OK].

backlight turns off.

6

Backlight time out on AC: select the amount of
time for the phone to be idle before the backlight
turns off when

the phone is plugged into a

charger.

7

Display time out: select the number of minutes
for the phone to be idle before the Home screen
turns off.

8

Press [Done].

Main battery indicates the amount of battery life remaining.

70

SETTINGS

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REGIONAL SETTINGS

You can specify the language, locale, date and time style, as well as
number and currency formatting options.

1

From the Home screen, press
[Start].

2

Select Settings and press O [OK].

3

Scroll to Regional Settings and press O [OK].

4

Adjust the following:

5

Language: select your preferred language.

6

Locale: select the locale for the language
you selected. The locale option automatically

the left soft key <

changes the format of the remaining options
(such as date, time, and currency) according to
the locale you specify.

7

Press [Done].

You must turn your phone off and on again for the changes to
take effect.

You need to press More… in the Settings popup menu to
access Regional Settings.

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71

SETTINGS

SELECT DEFAULT BAND

Your phone has three possible bands in which to operate. Choose one
band as the default.

1

From the Home screen, press
[Start].

2

Select Settings and press O [OK].

3

Scroll to Connections and press O [OK].

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H

4

4

Select Wireless Manager.

5

Press right soft key
Settings, then System Select.

6

Select Default Band (Automatic A, Automatic B,
Home Only), and press [Done].

> [Menu], select Phone

the left soft key <

DISPLAY YOUR PHONE NUMBER

For a quick display of your phone number, the “Phone Information”
selection from the settings page will display the number.

1

From the Home screen, press
[Start].

2

Select Settings and press O [OK].

3

Scroll to Phone Information and press

the left soft key <

O [OK].

72

SETTINGS

DISPLAY YOUR ESN

Your phone has a unique identification number known as the Electronic
Serial Number, or ESN. To see the ESN follow these instructions.

1

From the Home screen, press
[Start].

2

Select Settings and press O [OK].

3

Scroll to Phone Information and press

the left soft key <

O [OK].

DISPLAY YOUR SOFTWARE VERSION

Each phone has a software version number. Check the software
version of your phone to make sure it matches the documentation
accompanying it.

1

From the Home screen, press
[Start].

2

Select Settings and press O [OK].

3

Scroll to Phone Information and press

the left soft key <

O [OK].

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73

DISPLAY YOUR HARDWARE VERSION

The phone itself also has a version number. Should you need tech
support or for upgrades, you will need to check the hardware version.

1

From the Home screen, press
[Start].

2

Select Settings and press O [OK].

3

Scroll to Phone Information and press

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4

DISPLAY YOUR PRL VERSION

The PRL (Preferred Roaming List) is a list of information that resides in
the memory of a digital phone. It lists the frequency bands the phone
can use in various parts of the country. (The smaller bands within
Cellular or PCS.)

1

From the Home screen, press
[Start].

2

Select Settings and press O [OK].

3

Scroll to Phone Information and press

the left soft key <

the left soft key <

O [OK].

O [OK].

74

SETTINGS

DISPLAY YOUR ERI VERSION

ERI is the Enhanced Roaming Indicator and provides more information
regarding the roaming status of your phone.

1

From the Home screen, press
[Start].

2

Select Settings and press O [OK].

3

Scroll to Phone Information and press

the left soft key <

O [OK].

TURN ERI ALERT ON / OFF

You can set your phone to alert you when the phone is in Enhanced
Roaming status.

1

From the Home screen, press
[Start].

2

Select Settings and press O [OK].

3

Select Call Options and press O [OK].

4

Check or clear ERI Alert, and press [Done].

the left soft key <

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75

SETTINGS

TURN ERI BANNER ON / OFF

If you do not desire to see the ERI notification, you have the option of
toggling the banner displaying the ERI messages on and off.

1

From the Home screen, press
[Start].

2

Select Settings and press O [OK].

3

Select Call Options and press O [OK].

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H

4

4

Check or clear ERI Banner and press [Done].

the left soft key <

REMOVE A PROGRAM

You can remove programs that have been added to the phone at any
time. Be sure that you select the right program before removing it.

1

From the Home screen, press
[Start].

2

Select Settings and press O [OK].

3

Scroll to Remove Programs.

4

Select the program to remove.

5

Press the right soft key > [Menu].

6

Select Remove.

Programs that come pre-installed in the phone cannot be
deleted.

the left soft key <

76

SETTINGS

SELECT NAM

The NAM or Number Assignment Module, is a part of the phone that
stores a wireless device’s phone number, lock code, timer reset code
and other user information. The NAM is programmed by the service
provider when a device is activated. The NAM also associates the
Mobile Identification Number (MIN) with the Electronic Serial Number
(ESN).

1

From the Home screen, press
[Start].

2

Select Settings and press O [OK].

3

Scroll to Connections and press O [OK].

4

Select Wireless Manager and click

5

Scroll to Phone and press the right soft key >
[Menu].

6

Select Phone Settings and press O [OK].

7

Select NAM Selection and press O [OK].

8

Use the left and right Navigation Keys to select
NAM 1 or NAM 2.

9

Press [Done].

the left soft key <

O [OK].

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77

SETTINGS

SELECT TTY MODE

Your phone is able to operate with TTY (Teletypewriter) digital modes.
This feature is system dependent and may not be available in all areas.

1

From the Home screen, press
[Start].

2

Select Settings and press O [OK].

3

Scroll to Call Options and press O [OK].

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H

4

4

Select TTY mode (Full, Talk, Hear, Off)

5

Press [Done].

the left soft key <

78

ERROR REPORTING

Error Reporting sends information needed by technical support groups
to diagnose a program error for a device running Windows Mobile
software. A text file is created whenever an error is detected, and can
be delivered to support personnel if you choose to send it. If a program
error occurs, Error Reporting [Start]s automatically. The information
Microsoft receives is used by programming groups at Microsoft.
The data is used for quality control and will not be used for tracking
individual users or installations for any marketing purpose.

With Error Reporting, the only data that is initially collected is technical
data about the state of the program and your device when the
error occurred. No documents (or any data contained in them) are
intentionally sent with the report information. To ensure further security,
the data that is collected is transmitted via a secure connection and is
kept confidential and anonymous in a limited-access database. This
approach is in keeping with the privacy regulations of the European
Union (EU) as well as the Fair Information Practice Principles of the
Federal Trade Commission. To view the Fair Information Practice
Principles, visit the Federal Trade Commission Web site at
www.ftc.gov/reports/privacy3/fairinfo.htm

.

TURN ERROR REPORTING ON / OFF

You can turn the error reporting on and off as you need it without
affecting the error data collected by the phone.

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4

1

From the Home screen, press
[Start].

2

Select Settings and press O [OK].

3

Scroll to Error Reporting and press

4

Use the left and right Navigation Keys to Enable
or Disable Error Reporting.

5

Press [Done].

79

the left soft key <

O [OK].

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PROFILES

VIEW THE LIST OF PROFILES

You can store a set of parameters and options for your phone in what
is known as a “profile”. By developing and selecting a profile you will be
establishing the baseline features of operation for the phone.

1

From the Home screen, press
[Start].

2

Select Settings and press O [OK].

3

Scroll to Profiles and press O [OK].

C
H

4

EDIT A PROFILE

To edit a profile you’ve already created, you will open that profile,
change its settings, and save it again with the same name.

1

In the Home screen, use the up and down
Navigation Keys

N to select Profile and press

the left soft key <

O [OK].

2

Select the profile to edit.

3

Press the right soft key > [Menu] and select
[Edit] from popup menu.

4

Modify the settings and press [Done].

5

To cancel without saving changes, press Cancel.

To revert to the default profile settings, Select a profile and
press [Menu]

➞ Reset to default.

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PROFILES

CHANGE THE CURRENT PROFILE

If you have more than one profile on your phone, there are two simple
methods of changing to another profile.

1

In the Home screen, use the up and down
Navigation Keys
O [OK].

2

Select a different profile from the list.

3

Press [Done].

You can also change the profile by using the Quick List. Press
the Q/REC button on the right side of the phone briefly to
access the Quick List.

N to select Profile and press

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SECURITY

Your UTStarcom PN-820 has several easy-to-use security features. You
can enable the device lock, or you can enable security certificates such
as SSL.

ENABLE THE DEVICE LOCK

1

From the Home screen, press
[Start].

2

Select Settings and press O [OK].

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H

4

3

Scroll to Security and press

4

Select Device Lock and press

5

Use the Navigation Keys to set the amount of
time for the phone to be inactive before the lock

the left soft key <

O [OK].

O [OK].

is automatically activated.

6

Enter and confirm your password.

7

Press [Done].

To ensure you can always make emergency calls at any
time, do not begin your password with the digits of your local
emergency number.

To quickly lock the phone, Press the Q/REC button on the right
side of the phone briefly to access the Quick List, select Device
lock, and press [Done].

82

SECURITY

DISABLE THE DEVICE LOCK

When you disable a device lock, remember to disable the automatic
feature that locks the device if it is unused for a specified amount of
time.

1

From the Home screen, press the left soft key
[Start].

2

Select Settings and press O [OK].

3

Scroll to Security and press

4

Select Device Lock and press

5

Enter the password, and press [Done].

6

Use the Navigation Keys to disable “Prompt
if device unused for” before the lock is

O [OK].

O [OK].

automatically activated.

7

Press [Done].

<

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4

83

SECURITY

VIEW A CERTIFICATE

Your phone is able to use personal security certificates that you add to
the phone and it also has root certificates that come pre-installed.

1

From the Home screen, press
[Start].

2

Select Settings and press O [OK].

3

Scroll to Security and press

C
H

4

4

Select Certificates and press

5

Choose one of the following:

6

Personal to view the list of personal certificates.

7

Root to view the list of root certificates.

8

Select the certificate you want to view and press
O [OK].

the left soft key <

O [OK].

O [OK].

84

SECURITY

DELETE A CERTIFICATE

Be careful when deleting certificates: select only the certificate you
intend to delete. Root certificates should only be deleted when you are
certain you do not need that security on the phone.

1

From the Home screen, press
[Start].

2

Select Settings and press O [OK].

3

Scroll to Security and press

4

Select Certificates and press

5

Choose one of the following:

6

Personal to view the list of personal certificates.

7

Root to view the list of root certificates.

8

Select a certificate.

9

Press [Menu], then Delete.

Deleting a root certificate can make it impossible to use
Secure Sockets Layer (SSL) protocols, which help you to send
personal information more securely.

the left soft key <

O [OK].

O [OK].

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SECURITY

RESET DEFAULT

When you first purchase your phone, all the settings are pre-configured
and installed. At any time you can return your phone to the factor y
default settings.

1

From the Home screen, Press
[Start].

2

Select Settings and press O [OK].

3

Scroll to Security and press

C
H

4

4

Select Reset Default and press

5

Press # to continue and Select “Revert” to
reset default.

Reset Default erases all user data and initializes all settings to
the factory default mode.

the left soft key <

O [OK].

O [OK].

86

SOUNDS

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The UTStarcom PN-820 comes with a large standard set of ringtones
and sounds. You can also add your own as long as they are in the
correct format

CHANGE OR TURN SOUNDS ON OR OFF

Any sound can be toggled on or off at any time, or you can turn the
phone’s sound off altogether.

.

1

From the Home screen, press
[Start].

2

Select Settings and press O [OK].

3

Scroll to Sounds and press O [OK].

4

Select the sound setting for a ring tone or an
event you wish to change and use

the left soft key <

the left and
right Navigation Keys to alter settings. Press
None if you don’t want to hear a sound.

5

Repeat for each event, and press [Done].

For ring tones, you can use sounds in .wav, .mid, mp3, or .wma
file format

When you select a sound, it plays. To hear it again, select
Menu

s.

➞ Play.

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87

SOUNDS

DELETE A SOUND

You can only delete sounds that you have added. You cannot delete
sounds pre-installed in the phone.

1

From the Home screen, press
[Start].

2

Select Settings and press O [OK].

3

Scroll to Sounds and press O [OK].

C
H

4

4

Press [Menu], Delete Sounds and press

5

Select the sound to delete.

6

Press Yes.

You can only delete sounds that you have added. You cannot
delete sounds pre-installed in the phone.

the left soft key <

O [OK].

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SOUNDS

COPY A SOUND FROM YOUR PC TO YOUR PHONE

After a sound file is located on your phone, you can use it for a ring
tone. Sound files in .wav, .mid, mp3 or .wma formats can be used.

1

Connect the phone to your PC using a USB
connection.

2

On your PC, copy the sound file you want.

3

In ActiveSync on your PC, click Explorer and
double-click My Windows Mobile-Based Device.

Do one of the following:

• To save the sound file on your phone, double-click

• To save the sound file on your storage card, double-click

See also

Specify the sound for an event.

Application Data, double-click Sounds, and paste the file
into Sounds folder.

Storage Card, and paste the file into the folder you want.

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TIP

TOOLS

CALENDAR

SCHEDULE AN APPOINTMENT

Your calendar allows you to schedule appointments and reminders by
day, by time, or by event.

1

From the Home screen, press the left soft key <
[Start].

2

Select Calendar and press O [OK].

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3

Press [Menu] and select New Appointment.

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4

Enter information about the appointment.

5

To schedule an all-day event, under End time,
select All day event.

6

Press [Done].

All-day events do not occupy blocks of time in the Calendar;
instead, they appear in banners at the top of the calendar.

See also

Change the reminder time.

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TOOLS

TIP

DELETE AN APPOINTMENT

To delete an existing appointment, you will have the option of deleting
just one appointment or the entire series if it is a recurring appointment.

1

From the Home screen, press the left soft key <
[Start].

2

Select Calendar and press O [OK].

3

In Agenda view, select the appointment to delete.

4

Press [Menu], then Delete Appointment.

5

If the appointment is recurring, press Yes to
delete the series.

6

Press No to delete only the current appointment.

When you delete an appointment in Calendar on your phone, it
is also deleted on your PC the next time you synchronize. If the
appointment has not been synchronized with a PC, it will be
deleted only from the phone.
Calendar items can be deleted only from Agenda view or from
an open calendar appointment. To delete from other views,
open the appointment, and Press [Menu]

To cancel a deletion, press

➞ Delete.

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TOOLS

UPDATE AN APPOINTMENT

When your schedule or appointment information changes, you can
easily edit the appointment with new information.

1

From the Home screen, press the left soft key <
[Start].

2

Select Calendar and press O [OK].

3

Select the appointment and press soft key [Edit].

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4

If the appointment is recurring, press Yes to edit
only the current occurrence.

5

Press No to edit the series.

6

Make your changes and press [Done].

VIEW AN APPOINTMENT

Your appointments should be easily viewable from the main calendar
menu. The Calendar menu is accessible with the Start soft key from the
Home screen.

1

From the Home screen, press the left soft key <
[Start].

2

Select Calendar and press O [OK].

3

Select the appointment to view and press O
[OK].

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TOOLS

TIP

VIEW APPOINTMENTS FOR THE WEEK

Each week’s appointments are clearly displayed in the calendar, when
you’ve selected Week

1

From the Home screen, press the left soft key <
[Start].

2

Select Calendar and press O [OK].

3

Press [Menu] and select Week View.

See also

Change the display of the work week.

VIEW TODAY’S AGENDA

For a single day’s schedule, select that day from one of the views in the
calendar and select Agenda view.

1

From the Home screen, press the left soft key <
[Start].

2

Select Calendar and press O [OK].

3

Press [Menu] select Go to Today and press O
[OK].

View.

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4

From Week or Month view in Calendar, press
soft key [Menu] and select Agenda View.

To view previous or approaching dates, scroll left or right, or
Press [Menu]
To quickly view today’s agenda, In the Home screen, press an
upcoming appointment (if one is present).

➞ Go to Date.

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VIEW YOUR AGENDA FOR A SPECIFIC DATE

You can also select a specific date to check that day’s schedule.

1

From the Home screen, press the left soft key <
[Start].

2

Select Calendar and press O [OK].

3

Press [Menu] select Go to Date and press O
[OK].

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4

Enter the date to view, and press [Done].

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VIEW YOUR SCHEDULE FOR THE MONTH

The calendar function has week views and month views, for a higher
level view of a schedule.

1

From the Home screen, press the left soft key <
[Start].

2

Select Calendar and press O [OK].

3

Press [Menu] select Month View and press O
[OK].

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TOOLS

MAKE AN APPOINTMENT RECURRING

If you’ve already entered a single appointment in your calendar and
would like to change it to a recurring appointment, use the Occurs
selection after selecting the appointment.

1

From the Home screen, press the left soft key <
[Start].

2

Select Calendar and press O [OK].

3

Select an appointment and press soft key [Edit].

4

Scroll to Occurs and press one of the recurrence
options.

5

Press [Done].

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TOOLS

ASSIGN A CATEGORY TO AN APPOINTMENT

You can use categories to help you organize and group your
appointments.

1

From the Home screen, press the left soft key <
[Start].

2

Select Calendar and press O [OK].

3

Select an appointment and press soft key [Edit].

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4

Select Categories and check the category you

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want.

5

Press [Done].

Categories are shared between your appointments,
contacts, and tasks. A category will remain in the list of
shared categories as long as it is assigned to at least one
appointment, contact, or task.

SHOW WEEK NUMBERS

In many cases the weeks of the year are referred to by number – the
calendar function allows you the option of displaying the number of the
week, between 1 and 52.

1

From the Home screen, press the left soft key <
[Start].

2

Select Calendar and press O [OK].

3

Press the right soft key > [Menu] and select
[Options].

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TOOLS

4

Scroll to Month view and click O [OK].

5

Select Show week numbers.

6

Press [Done].

In Week view, the week number appears at the top of the
screen. In Month view, the week numbers appear along the left
side of the screen.

CHANGE THE WORK WEEK DISPLAY

Depending on your schedule, you may want to change the default work
week displayed. You can choose any day of the week to start and/or
finish.

1

From the Home screen, press the left soft key <
[Start].

2

Select Calendar and press O [OK].

3

Press the right soft key > [Menu] and select
[Options].

Do one of the following:

• To specify the first day of the week, in First day of week,

• To specify the number of days you want to appear in a

press Sunday or Monday.

week, in Week view, press 5-day week, 6-day week, or
7-day week.

4

Press [Done].

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CHANGE THE REMINDER TIME

By default, the reminder time is set 15 minutes prior to an appointment.

1

In Calendar, press the right soft key > [Menu]
and select [Options]

2

Scroll to Set reminders and press O [OK].

3

Change the time.

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Press [Done].

TASKS

CREATE A TASK

The PN-820 allows you to create a new task with reminders for your
task list from your phone or from your PC.

1

From the Home screen, press the left soft key <
[Start].

2

Select Tasks and press O [OK].

3

In the Enter new task here box, enter the task
name and press O [OK].

You can synchronize information on your phone with your PC
to keep your task list up to date in both locations.
If you create a new task with a reminder on your PC and then
synchronize tasks with your phone, the reminder will play at the
time it was set on your PC.

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