Utax CD 5025, TA DC 6025, CD 5025P, TA DC 6025P, TA DC 6030 Technical Bulletin

1/1

Technical Bulletin

UTAX
UTAX

UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA

TA

DC 6025P
DC 6025P
DC 6030P

TB 01 / Firmware Upgrade (V1.02)

2K3-B053/M

Date: 28-02-2011

T

OPIC

:

 Support for BAM.

This is corrected for shortening and stabilizing the recovery time from the power saving priority mode.

 Measure against the problem when setting the FAX initial screen into the one-touch screen.

When setting the FAX initial screen to the one-touch screen, the time may require to newly receive the address selection if

canc el i ng the address by pressing "Reset Key" after selecting the one-touc h registration address.

Therefore, this is corrected. - (The above can be released by the auto panel reset or pressing the cancel button.)

 Lateral spread from other models.

A certain barcode may not be normally printed out. - Therefore, this is corrected.
The two-dimensional barcode may not be printed out with a certain file. - Therefore, this is corrected.
This is corrected for preventing CF248 error with a certain data.

UPGRADE PACK V1.02E

Type Program No. VER. Remarks

MAIN 2K3_2F00.001.403 001.403 New upgrade
MMI 2K3_7000.001.404 001.404 New upgrade
ENGINE 2K3_1000.004.002 004.002 New upgrade
LANGUAGE BR 2K3_81BR.001.004 001.004
IO 2K3_1E00.001.010 001.010
DP 3M8_9500.002.001 002.001

FAX BOOT/APL 5JR_5500.B01.019 B01.019 BOOT(B01.019), APL(B01.019)
ESPECIAL ES_SKIP.ON ----------

When upgrading firmware or replacing board etc., please upgrade each firmware (MAIN, ENGINE and MMI) to the latest version at the
same time.

Classification:

Entire Stock Rework

In-Field modification at next visit

In-Field modification by case

X No modification necessary

Field Measure:

No particular problems are expected.

Serial Nos.:

CD 5025P – DC 6025P

CD 5025P – DC 6025P

CD 5030P – DC 6030P

Planned from the production in February 2011

1/1

Technical Bulletin

UTAX
UTAX

UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA

TA

DC 6025P
DC 6025P
DC 6030P

TB 02 / Firmware Upgrade (V1.04E) - Fax System U

5JR-B104/M

Date: 28-04-2011

T

OPIC

:

The firmware is upgraded as follows.

C

ONTENT OF CHANGES:

 Improving margin for communication between the controller board and FAX board

There is little margin for detecting connection between the controller board and FAX board and in case the condition is worse depending
on variation of the resistance value on the FAX board, system error *CF14A or CF378 may rarely appear.

Therefore, following is changed:
Register setting that is affected by the resistance value on the FAX board is changed to improve the margin.
(*CF14A/CF378: error indicated when communication between boards is disconnected.)

FIRMWARE / UPGRADE PACK V1.04E

Type Program No. VER. Remarks

MAIN 2K3_2F00.001.504 001.504 NEW
MMI 2K3_7000.001.500 001.500 NEW
ENGINE 2K3_1000.004.002 004.002
LANGUAGE BR 2K3_81BR.001.004 001.004
IO 2K3_1E00.001.010 001.010
DP 3M8_9500.003.001 003.001 NEW
FAX BOOT/APL 5JR_5500.B02.001 B02.001 NEW
ESPECIAL ES_SKIP.ON ----------

When upgrading firmware or replacing board etc., please upgrade each firmware (MAIN, ENGINE and MMI) to the latest version at the
same time.

Classification:

Entire Stock Rework

In-Field modification at next visit

In-Field modification by case

X No modification necessary

Field Measure:

No particular problems are expected.

Serial Nos.:

CD 5025P – DC 6025P

CD 5025P – DC 6025P

CD 5030P – DC 6030P

Planned from the production in March 2011.

1/2

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA
TA

DC 6025P
DC 6025P
DC 6030P

TB 03 / Firmware Upgrade (V2.00)

2K3-B124/M

Date: 18-05-2011

T

OPIC

:

The firmware is upgraded as follows.

C

ONTENT OF CHANGES:

 Measures against JAM5001 (Bridge conveying sensor 3 non arrival jam)

The leading edge of paper may stop at the roller at the DF side of the bridge unit in the conditions below with continuous output fed from

the standard cassette and ejected to DF-470, and JAM5001(Bridge conveying sensor 3 non arrival jam) may appear.
Therefore, this is corrected.

Condition of occurrence: Affected model: 25cpm machine with DF-470 and AK-470installed. (PF is not installed) Paper size: Letter, A4

(fed widthwise).

Change: Time to remove the chattering of the bridge conveying sensor (conveying sensor 2) is dependent on existence of PF and there

is little margin in the time. Time to remove the chattering is changed from 20msec to 200mse to resolve. (The chattering is regarded as

arrival of next paper to make stand-by for next paper but J5001 appears after the jam detection timeout)

 U605 is implemented to execute [Data clear].

 Measures against image failure when adjusting the scanner magnification in the main scanning direction with U065.

Black streaks may appear on B/W copy after enlarging with U065 [Adjusting the scanner magnification]. Therefore, this is corrected.

 Default display when pressing Favorite button is changed.

Default display when pressing Favorite button is changed so that the function name layout is easily changed. (Refer to the next page).

 U265 [Set Model Destination] is implemented.

 Customized operation panel is supported using FMU.

Customized operation panel is available that supports the workflow template by using FMU(File Management Utility).

 Measures against address book search error.

[Not registered] message may appear for the registered data when searching the address book. Therefore, this is corrected.

 Measures against system error F65B with SMB send.

System error F56B may appear when scanning large size original to small size data with the setting below. Therefore, this is corrected.
(PDF file, B/W mode, Continuous scan ON, Table scan)

FIRMWARE / UPGRADE PACK V2.00

Type Program No. VER. Remarks

MAIN 2K3_2F00.002.351 002.351 NEW
MMI 2K3_7000.002.347 002.347 NEW
ENGINE 2K3_1000.005.002 005.002 NEW
LANGUAGE BR 2K3_81BR.001.006 001.006 NEW
IO 2K3_1E00.001.010 001.010
DP 3M8_9500.003.001 003.001
FAX BOOT/APL 5JR_5500.B02.001 B02.001
ESPECIAL ES_SKIP.ON ----------

When upgrading firmware or replacing board etc., please upgrade each firmware (MAIN, ENGINE and MMI) to the latest version at the

same time.

2/2

Change of default display when pressing Favorite key.

Before After

Classification:

Entire Stock Rework

In-Field modification at next visit

X

In-Field modification by case

No modification necessary

Field Measure:

Please upgrade the firmware when the above phenomenon arises.

Serial No.:

CD 5025P - DC 6025P
CD 5025P - DC 6025P
CD 5030P - DC 6030PP

Planned from the production in April 2011.

1/1

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA
TA

DC 6025P
DC 6025P
DC 6030P

TB 04 / Blank copy output with DP scanning

2K3-B119/M

Date: 30-05-2011

T

OPIC

:

Note when fitting the upper left cover and rear cover.

Service manual and service training materials state checking the optical lock lever is released when fitting the upper left
cover. Likewise, check the optical lock lever is released when fitting the rear cover.

The optical lock lever may be unawarely pushed in by a rib on the rear cover when fitting it.
The optical system is unable to move toward left side when attempting copy using the DP while the optical lock lever is
locked (lever pushed in). This will cause abnormal images of blank copy and background image

Classification:

Entire Stock Rework

In-Field modification at next visit

In-Field modification by case

X

No modification necessary

Field Measure:

Please confirm the optical lock lever is released when fitting the upper left cover and rear cover

Serial No.:

Upper left cover

A rib on the rear

cover may push in

the lock lever

Optical lock lever

(Locked state)

(Securely release it)

Rear cover

1/2

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA
TA

DC 6025P
DC 6025P
DC 6030P

TB 05 / Note when replacing the main board (C0180)

2K3-B137/M

Date: 30-05-2011

T

OPIC

:

The above models are not equipped with a HDD and some data is saved in the main board instead.
Therefore, the following operations are required when replacing the main board.

P

ROCEDURE

:

1. Execute maintenance mode U004 to resolve machine number mismatch that appears after replacing the main board.

2. Adjust the scanner image.
2-1) Input the value in the auto scanner adjustment chart by using the maintenance mode U425.
2-2) Execute the maintenance mode U411 with the auto scanner adjustment chart.
2-3) Execute [Halftone adjustment] from the system menu

3. Reactivate the license for optional products if any were installed.
3-1) Reactivate ID CARD AUTHENTICATION KIT B).
3-2) Register an ID card again by using the maintenance mode U222.

4. Import data if any was exported from the machine before replacing the main board by using the maintenance mode U917.

(The export and import is also available via Net Viewer Utility)

5. Register the initial user settings and FAX settings from the system menu or command center.

6. Execute the maintenance mode as below if necessary.

No. Main machine related maintenance modes

U250 Checking/clearing the maintenance cycle

U251 Checking/clearing the maintenance counter

U253 Switching between double and single counts

U260 Selecting the timing for copy counting

U326 Setting the black line cleaning indication

U341 Specific paper feed location setting for printing function

U343 Switching between duplex/simplex copy mode

U345 Setting the value for maintenance due indication

U402 Adjusting margins of image printing

U403

Adjusting margins for scanning an original on the contact

glass

U404 Adjusting margins for scanning an original from the DP

U407

Adjusting the leading edge registration for memory image

printing

U425 Setting the target

U429 Setting the offset for the color balance

U432 Setting the center offset for the exposure

U470 Setting the JPEG compression ratio

No. Fax related maintenance modes

U603 Setting user data 1

U604 Setting user data 2

U610 Setting system 1

U611 Setting system 2

U612 Setting system 3

U615 Setting system 6

U625 Setting the transmission system 1

U695 FAX function customize

2/2

Classification:

Entire Stock Rework

In-Field modification at next visit

In-Field modification by case

X

No modification necessary

Field Measure:

Please operate the above when replacing the main board.

Serial No.:

1/1

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA
TA

DC 6025P
DC 6025P
DC 6030P

TB 06 / Non relevant Firmware Upgrade (V3.00)

2K3-B149/M

Date: 10-06-2011

T

OPIC

:

Non relevant for UTAX / Triumph-Adler.

C

ONTENT OF CHANGES

:

 Eliminating encrypted FAX function for China.

Related menu is hidden to disable settings for encryption from the operation panel. (It is also hidden or disabled on the Command Center

and KMNV.)
Dialing is not processed after on-hook and it is treated as the communication error U04300 [Encrypted transmission failed because
the destination unit had no encrypted communication capability] in case transmission is directed with the encryption related setting.
When receiving the encrypted message, the sender receives error U04300/E04300 [Encrypted transmission failed because the
destination unit had no encrypted communication capability] since the receiver cannot process the encrypted message.

 Support for Russian country code.

Country code for Russia is added and settings for Russia are supported. Default line setting is set to Dial Pulse and Line setting menu is

indicated for users.

Support for Argentina line type approval.

Certain default line setting values are changed to support Argentina line type approval.

FIRMWARE / UPGRADE PACK V3.00E

Type Program No. VER. Remarks

MAIN 2K3_2F00.003.002 003.002 NEW
MMI 2K3_7000.003.002 003.002 NEW
ENGINE 2K3_1000.005.002 005.002
LANGUAGE BR 2K3_81BR.001.006 001.006
IO 2K3_1E00.001.010 001.010
DP 3M8_9500.003.001 003.001
FAX BOOT/APL 5JR_5500.B03.001 B03.001 NEW
ESPECIAL ES_SKIP.ON ----------

When upgrading firmware or replacing board etc., please upgrade each firmware (MAIN, ENGINE and MMI) to the latest version at the

same time.

Classification:

Entire Stock Rework

In-Field modification at next visit

In-Field modification by case

X

No modification necessary

Field Measure:

No particular problem is expected.

Serial No.:

CD 5025P - DC 6025P
CD 5025P - DC 6025P
CD 5030P - DC 6030P

Planned from May 2011 production on.

1/1

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA
TA

DC 6025P
DC 6025P
DC 6030P

TB 07 / Resetting partial operation control

Beh-Hab/M

Date: 16-06-2011

T

OPIC

:

To be reset after partial operation is performed due to problems in the cassettes or other sections, and the related parts are
serviced.

M

ETHOD

:

Classification:

Entire Stock Rework

In-Field modification at next visit

In-Field modification by case

X

No modification necessary

Field Measure:

No particular problem is expected.

Serial No.:

CD 5025P - DC 6025P
CD 5025P - DC 6025P
CD 5030P - DC 6030P

service information.

Login User Name and Password
CD 5025P / DC 6025P  2500
CD 5025P / DC 6025P  2500
CD 5030P / DC 6030P  3000

 S

y

stemmenu/Counter (Key)

Adjustment / Maintenance (4/4)

Service Settings (4/4)

Login – User Name

Login - Password

Login 



Start 



Enable Repaired Unit (1/1)

Displayed only by
problems.

1/2

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA
TA

DC 6025P
DC 6025P
DC 6030P

TB 08 / Paper stack when ejecting to the upper tray

2K3-B185/M

Date: 08-07-2011

T

OPIC

:

Depending on the condition of curled paper printed in duplex, it may push out the page ejected before it, and the page order
may not be correct, in case a large volume of paper is ejected with the bridge unit attached.

(The above phenomenon does not occur in case of simplex printing.)

C

ONTENT OF CHANGES

:

A stopper (No.1) is attached to the upper part of the inner tray to prevent the paper from being pushed out and it is set up as
a service part.

Stopper (No.1) attaching procedures

Note when using the stopper (No.1)

- Pull down the stopper (No.1) when using the bridge unit.

- Pull up the stopper (No.1) when using the job separator.

Attaching procedures

1) Take out the bridge unit.

2) Attach the stopper (No.1) aligning to A and B above.

3) Pull up the stopper (No.1) and attach the bridge unit.

Stopper (No.1)

(X: stopper pulled down) (Y: stopper pulled up)

Stopper part

(Shaded area: double-side tape)

Insert the rib at the

stopper part into this

hole and it is fixed as
shown in Y left

Fig.1

Metal plate

Cover

No.1

B

Cover

Metal plate

No.1

A

Alignment

2/2

No.

Old Part

No.

New Part

No.

Description

Q’ty Compatibility

Remarks

Old New Old New

1 ------------ 2K394860 STOPPER PAPER C ASSY - 1

- O

(service part only)

Classification:

Entire Stock Rework

In-Field modification at next visit

X

In-Field modification by case

No modification necessary

Field Measure:

Please attach the stopper (No.1) in case the duplexed pages are ejected in
the wrong order. (Refer to the bundled leaflet for the procedure of attachment)

Serial No.:

CD 5025P - DC 6025P
CD 5025P - DC 6025P
CD 5030P - DC 6030P

This is for a service part only and not applied to production.

1/2

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA
TA

DC 6025P
DC 6025P
DC 6030P

TB 09 / Change the shape of the USB host slot

2K3-B196/M

Date: 08-07-2011

T

OPIC

:

The USB host slot is located at the side of the operation panel and has a depth of the surface.
The USB memory stick may not be inserted enough and not be recognized depending on its shape.

C

ONTENT OF CHANGES

:

1. The bump at the USB host slot is eliminated by changing the shape of COVER OPERATION LOW.

2. The shape of MOUNT USB is changed after the above change.

3. A set part of COVER and MOUNT is set up to secure the compatibility after the changes 1 and 2.

The USB cable is also changed for procurement ease after this change. The size of the connector part of the new type USB

cable is slightly large and the size of the USB host slot on MOUNT USB is also changed.

The USB cable is not set to a service part.

The USB memory stick of the shape above

cannot be completely inserted over the

bump at the cover.

MOUNT USB

USB host slot (7.5x15 -> 9x16)

A: Extended by 2mm and the USB host slot is put forward to the

level of the cover

(Not set as a
service part)

A

A

NEW

2/2

No.

Old Part

No.

New Part

No.

Description

Q’ty Compatibility

Remarks

Old New Old New

1 ------------ 2K394870 COVER OPE LOW SET - 1

- O

SET (*)

2 2K305021 2K305022 COVER OPERATION LOW

* A set of No.2 and MOUNT USB.

Classification:

Entire Stock Rework

In-Field modification at next visit

X

In-Field modification by case

No modification necessary

Field Measure:

Please note the old type cover is only compatible with the old type MOUNT USB.

Please use the set parts (No.1) when changing the old type cover to the new type.

Serial No.:

CD 5025P - DC 6025P
CD 5025P - DC 6025P
CD 5030P - DC 6030P

From available timing in June 2011 production.

1/1

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA
TA

DC 6025P
DC 6025P
DC 6030P

TB 10 / Correcting Parts List – FIG. 8 >SENSOR ORIG.<

PCI-B204/M

Date: 18-07-2011

T

OPIC

:

The parts number of the SENSOR ORIGINAL (No.1) is registered.

No.

Old Part

No.

New Part

No.

Description

Q’ty Compatibility

SP Remarks

Old New Old New

1 ------------ 2H044110 SENSOR ORIGINAL - 1

- O -

Classification:

Entire Stock Rework

In-Field modification at next visit

In-Field modification by case

X

No modification necessary

Field Measure:

Service information only

Serial Nos.:

FIG. 8 Scanner Section

1 .

1/3

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA
TA

DC 6025P
DC 6025P
DC 6030P

TB 11 / Firmware Upgrade (V4.00)

2K3-B275/M

Date: 24-08-2011

T

OPIC

:

The firmware is upgraded as follows.

C

ONTENT OF CHANGES

:

 Sheet Extension upgrade.

FMU2.0 (File Management Utility) is supported.

 Prohibition against the SMB error at start-up.

The start key is disabled while showing the network start-up until the network is established.
[Please wait. Network starting] appears in the upper line of the operation panel display while waiting until the network is stable.

 MP tray size setting improvement.

The MP tray size and media type can be now changed after selecting the MP tray from the Paper Selection display while it was only

available from the system menu before. <Refer to the next page for details>

 SMTP authentication error number change in the Command Center.

The error number is different between the Command Center and the operation panel when a mail is sent out without setting the

authentication to the SMTP authentication server and they are unified
Command Center: Error 0x8009 / Operation Panel: Send Error 3101
Change: Command Center Error No is changed to 3101.

 UTAX/TA model names are indicated in the report prints.

The UTAX/TA model names are indicated on the report prints when the destination is set to UTAX/TA.

 Pause message change.

Press [Resume All Print Jobs]” appears on the upper part of the main display for copy when pressing [Pause All Print Job] key in the

status display. The message is changed to show where is the key to resume.
New message: “Press [Resume All Print Jobs] in the Status display”

 Catalan language support.

The main machine firmware is upgraded to support Catalan as a new optional European language.

 Paper setting menu removed from the Quick Setup wizard.

It is the specification that an error occurs at the FAX output if all the cassette sizes are manually set. Therefore, the Paper Setup is

removed from the Quick Setup Wizard and the unnecessary cassette paper size setting is disabled there. (It is available from the system

menu as before).

 Corrective measures for the font dropout with a certain PDF data.

Fonts drop out with a certain PDF data. - Therefore, this is corrected.

 FAX - Corrective measures for the error at remote diagnostics in the deep sleep mode.

The communication error may appear if the remote diagnostics is conducted in the deep sleep mode while the inbound ringer is set to

once. - Therefore, this is corrected.

 Start-up time improvement.
The drum refresh control is disabled 60 minutes after the last print.

It is changed that the regular drum refresh is disabled if the time after the last print is 60 minutes or less at power-up and

restart from the sleep mode.
 Switch for the main charge adjustment at low temperature.

The low temp. main charger adjustment is disabled to improve the start-up ttime at low temperature.
[Set Low Temp] is added to the U100 [Main HV Output] to switch on and off the main charge adjustment at low temperature.
Default: OFF
(Enable the main charge adjustment at low temperature if the image failure appears such as the gray background image.)

2/3

 Adding the operation panel display for the DF connection error.

The attachment is fitted to the bridge and they are attached to the main machine when installing the DF, but the bridge may be attached

without the attachment. Then, the C8990 of Document finisher communication error appears. Therefore, the explanation with the

illustration is added to the operation panel display so that it is confirmed fitting the attachment is omitted.

MP

TRAY SIZE SETTING IMPROVEMENT

:

New display transition

・ This setting is not to change the default setting of the MP tray but to change size and media by copy.
・ The setting returns to default when the above setting is reset.
・ This setting is for copy and it is not reflected to print output
・ The default setting can be changed in the system menu as before.

The display jumps to set size and media

when selecting the MP tray

Paper size selection display

Media type selection display

No jump to this

setting before

3/3

FIRMWARE / UPGRADE PACK V4.00

Type Program No. VER. Remarks

MAIN 2K3_2F00.004.019 004.019 NEW
MMI 2K3_7000.004.019 004.019 NEW
ENGINE 2K3_1000.006.001 006.001 NEW
LANGUAGE BR 2K3_81BR.001.009 001.009 NEW
IO 2K3_1E00.001.010 001.010
DP 3M8_9500.004.001 004.001 NEW
FAX BOOT/APL 5JR_5500.B04.003 B04.003 NEW
ESPECIAL ES_SKIP.ON ----------

When upgrading firmware or replacing board etc., please upgrade each firmware (MAIN, ENGINE and MMI) to the latest version at the

same time.

Classification:

Entire Stock Rework

In-Field modification at next visit

X

In-Field modification by case

No modification necessary

Field Measure:

Please upgrade the firmware when the above phenomenon arises.

Serial No.:

CD 5025P - DC 6025P
CD 5025P - DC 6025P
CD 5030P - DC 6030P

Planned from August 2011 production.

1/3

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA
TA

DC 6025P
DC 6025P
DC 6030P

TB 12 / Change of the LVU main PWB

2K3-B031/M

Date: 30-09-2011

T

OPIC

:

PARTS LVU MAIN 200 SP (No.1) is changed as below for parts procurement ease.
Accordingly, an attention is required when replacing the parts. Please refer to Field Measure.

C

ONTENT OF CHANGES

:

1) Change of the LVU main PWB

i) Adding the discharger IC.
ii) Changing the capacitor (YC10) supplying the power to the AC-cut to the jumper.
iii) Changing the constant of the discharger resistor and deleting the discharger resistor.

2) Disuse of the AC-CUT unit, 3 pcs of the access saddles and 2 pcs of the cables that becomes unnecessary according to
the above changes.

PARTS LVU MAIN 200 SP (No.1)

Distinction between the new and old LVU main PWB

Deleting the cable that connects between the AC-CUT unit and the

LVU main PWB.

LVU main PWB

Disuse of the cables
(The connecting sections with the main PWB (YC106))

A: To the machine

rear side

Main PWB

A: From the machine inside

Deleting 3 pcs of
the access saddles

Deleting the AC-CUT unit

Deleting

Machine rear

side

Deleting the cable that connects between the AC-

CUT unit and the main PWB.

LABEL

Old LVU main PWB: 302K3****0(<--Last digit is "0")

New LVU main PWB: 302K3****1(<--Last digit is "1")

NEW

2/3

Procedures for detaching/refitting the cover when replacing the LVU main PWB

No Detailed figure Procedure

1

Remove the controller box cover at the

lower right side of the machine rear side.

2

Remove the rear cover.

3

Remove the left lower cover.

4

Remove the front upper cover at the

machine front side.

(When refitting it, please fit the lower

hook of the cover to the sections that are

indicated with the yellow arrows and then

fit other hooks.)

3/3

Procedures for detaching/refitting the cover when replacing the LVU main PWB

No Detailed figure Procedure

5

Remove the inner tray.
(When refitting it, please fit the hook (X)

at the machine inner side and the hook
(Y) at the machine left side.)

6

There is the LVU main PWB in the left

figure that appears after removing the

inner tray.

No.

Old Part

No.

New Part

No.

Description

Q’ty Compatibility

Remarks

Old New Old New

1 2K394120 2K394121 PARTS LVU MAIN 200 SP 1 1

X O

Classification:

Entire Stock Rework

In-Field modification at next visit

X

In-Field modification by case

No modification necessary

Field Measure:

Please replace with the new PARTS LVU MAIN 200 SP (No.1) when replacing the parts in the
machine that installs the new LVU main PWB.
For the machine that uses the old LVU main PWB, either of the new and old PARTS LVU MAIN 200
SP (No.1) is available. However, if replacing with the new No.1, please remove the AC-CUT unit, 3
pcs of the access saddles and 2 pcs of the cables.

Serial Nos.:

CD 5020P / DC 6025P
CD 5025P / DC 6025P

CD 5030P / DC 6030P
CDC 5520 / DCC 6520
CDC 5525 / DCC 6525

Y

AC-CUT unit

LVU main PWB

X

From the production in February 2011

1/2

Technical Bulletin UTAX

UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA

DC 6025P
DC 6025P
DC 6030P

TB 13 / Correcting Parts List - FIG. 15 >FASTENER MAT<

PCI-B329/M

Date: 19-10-2011

T

OPIC

:

The parts numbers of the CUSHION ORIGINAL MAT and SPONGE ORIGINAL MAT are registered.

No.

Old Part

No.

New Part

No.

Description

Q’ty Compatibility

Remarks

Old New Old New

1 ---------- 3MX02031 CUSHION ORIGINAL MAT B - 4 -

O

2 ---------- 3K502080 SPONGE ORIGINAL MAT - 4 -

O

3 ---------- 3J902370 CUSHION ORIGINAL MAT - 1 -

O

4 ---------- 3M802320 SPONGE ORIGINAL MAT A - 1 -

O

1

1

2

1

1

2

2

2

3

4

FIG. 15 Document Processor 1

2/2

Classification:

Entire Stock Rework

In-Field modification at next visit

In-Field modification by case

X

No modification necessary

Field Measure:
Serial Nos.:

CD 5020P / DC 6025P

CD 5025P / DC 6025P

CD 5030P / DC 6030P
CDC 5520 / DCC 6520
CDC 5525 / DCC 6525

Service information only

1/3

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA
TA

DC 6025P
DC 6025P
DC 6030P

TB 14 / Cassette withdrawing failure with stiffness

2K3-B432/M

Date: 02-01-2012

T

OPIC

:

If the following conditions occur together, the boss of the paper width cursor support point at the backside of the cassette
contacts the machine base edge protection material as variation across the ages and it may be so stiff to withdraw the
cassette. Therefore, the following is changed.

Condition

1) A3/11x17 size paper is fully loaded in the standard cassette (no problem with other cassette)

2) A3/11x17 size paper load is applied for a prolonged time due to low copy volume

3) Cassette heater is turned on.

C

ONTENT OF CHANGES

:

A GUIDE is added to the backside of the cassette so that the boss does not contact the base edge protection material and
the cassette is smoothly withdrawn.

Boss at the cassette backside and base
edge protection material

Contact with the base edge
protection material

Cassette
withdrawing
direction

Boss at the cassette backside
(paper width cursor support point)

Cassette
withdrawing
direction

2/3

H

OW TO INSTALL THE GUIDE

:

A: GUIDE B: screw

- Clean where to affix GUIDE at the cassette backside

with alcohol.

- Peel off the release paper for double coated adhesive

paper as marked A for GUIDE and affix GUIDE aligning

to the boss and screw hole and fix it with the screw.

(Refer to the bundled leaflet for details)

No.

Old Part

No.

New Part

No.

Description

Q’ty Compatibility

Remarks

Old New Old New

1 ---------- 2K394900 PARTS GUIDE BOTTOM CASS. - 1

- O

*

* Set of GUIDE, SCREW and LEAFLET. (This time, set up for the service parts)

Cassette backside

GUIDE installed and th

e

cassette installed in the
main machine

GUIDE installed at the
cassette backside

3/3

Classification:

Entire Stock Rework

In-Field modification at next visit

X

In-Field modification by case

No modification necessary

Field Measure:

Please install the parts No.1 in the cassette when the above phenomenon arises.

Serial Nos.:

CD 5025P / DC 6025P

CD 5025P / DC 6025P

CD 5030P / DC 6030P
CDC 5520 / DCC 6520
CDC 5525 / DCC 6525

Planned from November 2011 production

1/2

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA
TA

DC 6025P
DC 6025P
DC 6030P

TB 15 / Corrective measures for the J9000 jam (DP)

2K3-B446/M

Date: 03-01-2012

T

OPIC

:

The DP feed roller does not descend and the J9000 (no original feed jam) may appear.

C

AUSE

:

If high stack originals are intensely pushed in, the stopper holding the originals leading edge intensely adheres to the seal at
the top cover rib. When starting the DP feed in this state, the DP feed roller does not descend enough and the J9000 (No
original feed jam) may appear.

C

ORRECTIVE MEASURES

:

The seal affixed to the top cover rib at the machine rear side is removed to limit the adherence between the stopper and the
top cover rib.

Original inserted

The DP feed roller descends and the stopper

is separated from the top cover rib

Top cover rib

Stopper

*Refer to the next page for detail of mechanism of occurrence.

Before inserting originals

The DP feed roller is lifted up and the stopper is
descended while the point marked X on the

stopper contacts the top cover rib

X

Top cover rib

Seal removed

(Machine rear)

Stopper

DP feed roller section

2/2

Mechanism of occurrence

Normal operation High stack originals intensely set

1) Set the original.

2) Drive starts and the DP feed roller descends.

3) The stopper position is lowered with the above motion and it is

separated from the top cover rib. Then, the stopper can rotate.

4) The original is fed.

1) Set the high stack original intensely.

2) The stopper and the seal affixed to the top cover rib adhere with

the above impact and the stopper is not separated from the rib

when the DP feed roller descends.

3) The DP feed roller does not descend due to the above and no feed

jam occurs.

No.

Old Part

No.

New Part

No.

Description

Q’ty Compatibility

Remarks

Old New Old New

1 3M894050 3M894051 PARTS COVER PF ASSY SP 1 1

X O

Classification:

Entire Stock Rework

In-Field modification at next visit

X

In-Field modification by case

No modification necessary

Field Measure: Please remove the seals affixed to the top cover rib at the machine rear side only if the

above phenomenon appears.

(Do not remove the seal at the machine front side that is same as the one at the rear side in
order to maintain the stopper function)

Serial Nos.:

CD 5025P / DC 6025P

CD 5025P / DC 6025P

CD 5030P / DC 6030P
CDC 5520 / DCC 6520
CDC 5525 / DCC 6525

Planned from November 2011 production

Degree of adherence between the
rib seal and stopper is intense.

Top cover rib

Stopper

Top cover rib

Stopper

Original intensely set

Original

1/1

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA
TA

DC 6025P
DC 6025P
DC 6030P

TB 16 / Full-page solid image or C3200 (MAIN BOARD…)

2K3-B292/M

Date: 08-02-2012

T

OPIC

:

The full-page solid image is output or the C3200 error (Exposure lamp error) appears when copying.

C

AUSE

:

The digital transistor in the CCD power supply circuit of the main board is damaged and the CCD does not function to cause
the above phenomenon.

C

ORRECTIVE MEASURES

:

The constant of the digital transistor is changed.

No.

Old Part

No.

New Part

No.

Description

Q’ty Compatibility

Remarks

Old New Old New

1 2K394020 2K394021 PARTS PWB MAIN ASSY SP EU 1 1

X O

B/W machine

2 2K094140 2K094141 PARTS PWB MAIN ASSY SP EU 1 1

X O

Color machine

Classification:

Entire Stock Rework

In-Field modification at next visit

X

In-Field modification by case

No modification necessary

Field Measure:

Please replace with the new parts when the above phenomenon appears due to the main board
failure.

Serial Nos.:

CD 5025P / DC 6025P

CD 5025P / DC 6025P

CD 5030P / DC 6030P
CDC 5520 / DCC 6520
CDC 5525 / DCC 6525

 N6B1401437
 N781500192
 N6C1400671
 N6V1400954
 N6U1400411

1/1

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA
TA

DC 6025P
DC 6025P
DC 6030P

TB 17 / Abnormal noise from the drum unit

2K3-C073/M

Date: 03-04-2012

T

OPIC

:

An abnormal noise of squeaks may be heard from the shaft of ROLLER,MC CLN and its bushing.

C

ORRECTIVE MEASURES

:

Please apply the conductive grease to the point below when the abnormal noise is heard around the main charger and drum unit.

No.

Old Part

No.

New Part

No.

Description

Q’ty Compatibility

Remarks

Old New Old New

1 -------- A0199040 CONDUCTIVE GREASE GE-334C - 1

- -

Classification:

Entire Stock Rework

In-Field modification at next visit

X

In-Field modification by case

No modification necessary

Field Measure:

Apply a rice grain size of the conductive grease to the area marked in red.

Serial Nos.:

CD 5025P / DC 6025P

CD 5025P / DC 6025P

CD 5030P / DC 6030P



1.) 2.)

Roller, MC

Roller, MC CLN

3.)

Apply a rice grain size of grease.
Take care not to put it on surroundings!

Service information only

1/4

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA
TA

DC 6025P
DC 6025P
DC 6030P

TB 18 / Firmware Upgrade (V5.00)

2K3-C082/M

Date: 16-04-2012

T

OPIC

:

The firmware is upgraded as follows.

C

ONTENT OF CHANGES

:

 Auto rotated manual copy setting is supported in the system menu.

Auto Image Rotation may result in the unexpected output. The auto image rotation is switchable for manual copy.
Change: The sub menu is added: System menu  Copy  Auto Image Rotation Action .
(Refer to page 3/4)

 File attachment for the maintenance mail during sleep.

File is not attached to the maintenance mail during sleep. - Therefore, this is supported.

 Offset one page document is supported.

Offset is not applied to one page document when printing multiple sets. This is so changed that offset is applied when printing 1 set with 1
page original.
Change: The sub menu is added: System menu  Common Settings  Offset One Page Documents .
*Offset is not applied to print of 1 set with 1 page original if Collate is selected.
(Refer to page 4/4)

 Corrective measures for the toner container identification error in use of the dealer unique key.

The toner container type may not be identified in use of the dealer unique key. Therefore, the data read retrial process is implemented to
correct it.

 U977 [Data capture mode] is supported in the maintenance mode.

The maintenance mode U977 is added to save the print data sent to the main machine in a USB memory as in the conventional models

- U977 [Data capture mode] is newly added

 Corrective measures for the lock-up when processing a large data in the utility.

The machine may lock up when processing a large data in the utility, etc. - Therefore, this is corrected.

 Humidity indication change in the U0139.

The humidity indication in the U0139 is changed from absolute humidity to relative humidity.

 Corrective measure for the failure of last page not being output after the scanner memory shortage.

The scan memory will be short when scanning A3 size originals in ACS to output 3 copies to the DF-470 with unsorted copy and parallel
output and if continuing output, the last page is not output but the drive is stopped. - Therefore, this is corrected.

 Corrective measures for the lock-up when sending FAX.

The machine may lock up with “Waiting for scan” display when sending FAX. - Therefore, this is corrected.

 Corrective measures for the indication dropout for the partial cassette operation.

The partial operation indication may disappear when the MP tray size is changed while a cassette is isolated. - Therefore, this is
corrected.

 Connection accuracy improvement with the on-hook key on the pulse line.

The dialing accuracy is improved for the on-hook dialing on the pulse line.

 Corrective measures for the image failure when outputting a certain file from Mac.

Imaging failure, character dropout and garbled font may appear when outputting a certain file from Mac. - Therefore, this is corrected.

 Corrective measures for the F248 error.

The F248 error may appear when sending print data during sleep mode. - Therefore, this is corrected.

 Corrective measures for the illegible Korean Command Center view.

Hangul fonts in Korean Command Center look corrupted. - Therefore, the magnification of the browser is set to 120% for Korean only.

2/4

 Corrective measures for the scanning failure with large volume originals.

Scanning may fail with large volume original if initiated from the PC. - Therefore, this is corrected.

 Corrective measures for the image failure when outputting from a certain CAD software.

White streaks image may be output when printing from certain CAD software. - Therefore, this is corrected.

 Corrective measures for the F186 error after power-up.

The F186 error may appear when outputting received FAX after power-up. - Therefore, this is corrected.

 Corrective measures for the F515 error.

The F515 error may appear when [Start] button is pressed just after feeding A3 originals to the DP with 4in1 multiple pages per sheet set
and A5 size selection. - Therefore, this is corrected.
(The above occurs with non-conformance depending on the timing to recognize the original size.)

 Corrective measures for the F214 error when pressing [Cancel] button.

If [Cancel] button is pressed during image scanning, the machine may lock up with “Cancelling” display and later the F214 error may
appear. - Therefore, this is corrected.

 Corrective measures for the F486 error.

The F486 error may appear after image scanning when [Start] button is pressed to send A3 original in ACS in 600dpi for TIFF with Bleed­through prevention ON and Top edge on Top original orientation set. - Therefore, this is corrected.

 Corrective measures for the failure of printing mail received from the Exchange Server 2007.

Mail received from the Exchange Server 2007may not be printed. - Therefore, this is corrected.

 Corrective measures for the LF error with a user system.

The LF code is ignored and a new line is not started when printing via network with SMB protocol in a user’s system. - Therefore, this is
corrected.

 Corrective measures for the F000 error during the Command Center operation.

The operation panel of the main machine may lock up while operating the Command Center and the F000 error may appear. - Therefore,
this is corrected.

 Magnification display correction.

126% of the magnification appears on the copy image display with 216mm x 340mm original, output to Ledger size and AMS set while it is
actually 127%. - Therefore, this is corrected.

 Corrective measures for the F040 error.

The F040 error may appear when entering sleep mode. - Therefore, this is corrected.

 Corrective measures for the lock-up after recovery from sleep mode.

The copy display remains at "Please wait" when setting B4 size on the DP after recovery from sleep mode. - Therefore, this is corrected.

 Corrective measures for the failure with the local authentication enabled.

The login user name appears on the user name column in the status display when sending NW-FAX with the local authentication enabled.
Therefore, this is corrected.

 Corrective measures for the image dropout with a certain file in Landscape output.

The image may dropout whe printing a certain file in Landscape via the KPDL mini driver. - Therefore, this is corrected.

 Corrective measures for the Memory LED continuing blink after printing a file from a USB memory.

The Memory LED may continue blink after printing a file from a USB memory. - Therefore, this is corrected.

 Corrective measures for the failure with the U066(Table Timing).

No more operation is available if cancelling the continuous scan in the U066 (Table Timing) by pressing [Cancel] button. - Therefore, this
is corrected.

 Corrective measures for the failure with print from the AS-400.

Characters may be replaced with other characters in the print that is sent from the AS-400. - Therefore, this is corrected.

 Corrective measures for the lock-up with a certain file.

The machine locks up with the ”Processing” display when printing a certain file. - Therefore, this is corrected.

 Corrective measures for the IB-50 received data buffer overflow.

The machine may lock up if the IB-50 received data buffer is overflowed. - Therefore, this is corrected.

 Corrective measures for the F246 error after changing the IB-50 settings.

The F246 error may appear with the discrepancy in the port and device after changing the IB-50 settings and restarting the system.
Therefore, this is corrected.

 Corrective measures for the F24B error after installing the IB-50 and starting up the system.

The F24B (Process Down) error may appear after installing the IB-50 and starting up the system. - Therefore, this is corrected.

 Corrective measures for the offline issue when outputting from the driver after installing the IB-50.

The system may be offline when outputting from the driver after installing the IB-50. - Therefore, this is corrected.

 Corrective measures for the streaks in the image when outputting from the PCL mini driver.

Streaks may appear in the image when outputting in the reduction mode from the PCL minidriver. - Therefore, this is corrected.

 Corrective measures for the error code appearing when failing the SMTP authentication.

The error code in the operation panel and the one in the Command Center are different when failing the SMTP authentication.
Therefore, this is corrected.

3/4

 Corrective measures for the F245 error at on-hook sending in the FAX display.

The F245 error may appear at on-hook sending in the FAX display with the branch exchange turned off and with the network administrator
authentication. - Therefore, this is corrected.

 Corrective measures for the connection failure with the mail server at power-up.

It is so changed that the report mail sending is retried if failing to do it with failure in connecting to the mail server after power-off.

FIRMWARE / UPGRADE PACK V 5.00

Type Program No. Remarks

MAIN 2K3_2F00.005.015



NEW

MMI 2K3_7000.005.016



NEW

ENGINE 2K3_1000.007.002



NEW

LANGUAGE BR 2K3_81BR.001.012



NEW

IO 2K3_1E00.001.010
DP 3M8_9500.004.001
FAX BOOT/APL 5JR_5500.B04.003
ESPECIAL ES_SKIP.ON

When upgrading firmware or replacing board etc., please upgrade each firmware (MAIN, ENGINE and MMI) to the latest version at the

same time.

A

UTO ROTATED MANUAL COPY SETTING IS ADDED

:

SYSTEM MENU  Copy  Auto Image Rotation Action …

 Unrotated Manual Copy .

 Apply All default (current setting)

 Follow Image Size .

Auto Image Rotation Auto Image Rotation Action Rotation Action

OFF

- No auto image rotation in any case

ON

Unrotated Manual Copy No auto image rotation for manual copy (New)

ON

Apply All Auto image rotation in any case

ON

Follow Image Size Auto image rotation except custom size if rotated image fits the paper for

manual copy (New)

4/4

O

FFSET ONE PAGE DOCUMENT IS SUPPORTED

:

SYSTEM MENU  Common Settings  Offset One Page Documents … (not indicated when no finisher is installed)

 Off .

 On default

Offset one page document is now switchable while it is not currently supported .
*Offset is not applied to multiple sets from 1 page original.

Before: After

Classification:

Entire Stock Rework

In-Field modification at next visit

X

In-Field modification by case

No modification necessary

Field Measure:

Please upgrade the firmware when the above phenomenon arises.

Serial No.:

CD 5025P - DC 6025P
CD 5025P - DC 6025P
CD 5030P - DC 6030P

Planned from March 2012 production.

JOB1

JOB2

JOB3

JOB4

JOB5

JOB6

JOB1

JOB2

JOB3

JOB4

JOB5

JOB6

1/2

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA
TA

DC 6025P
DC 6025P
DC 6030P

TB 19 / Cover abrasion when opening / closing the DP

2K3-C091/M

Date: 16-04-2012

T

OPIC

:

Corrective measures for the cover abrasion when opening / closing the Document Processor.

C

ONTENT OF CHANGES

:

The texture density of the cover (No.1 to 3) is changed from 100% to 20% to reduce the cover abrasion when opening /
closing the DP.

No.

Old Part

No.

New Part

No.

Description

Q’ty Compatibility

Remarks

Old New Old New

1 2K304130 2K304131 COVER ISU LEFT 1 1

O O

2 2K304120 2K304121 COVER ISU FRONT 1 1

O O

*1

(b/w machine)

3 2K004120 2K004121 COVER ISU FRONT 1 1

O O

*

2

(color machine)

*1: only for CD 5025, CD 5025P, CD 5030 / DC 6025, DC 6025P, DC 6030 (b/w machines)

*2: only for CDC 5520, CDC 5525 / DCC 6520, DCC 6525 (color machines)

Note: Please use the new type parts for the new development models.

Texture density reduced

Texture density reduced

1.

2 or 3.

2/2

Classification:

Entire Stock Rework

In-Field modification at next visit

X

In-Field modification by case

No modification necessary

Field Measure:

Please replace with the new type parts when the cover (No.1 to 3) is abraded.

Serial No.:

CD 5025P - DC 6025P
CD 5025P - DC 6025P
CD 5030P - DC 6030P

After using up the old stock.

1/5

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA
TA

DC 6025P
DC 6025P
DC 6030P

TB 20 / Paper empty mis-detection

2K3-C113/M

Date: 04-06-2012

T

OPIC

:

The cassette lift plate may deform by the aged deterioration and the paper position may be lowered if the conditions below
occur at the same time, especially in the case of the main machine cassette. Then, the remaining paper may not reach the
remaining paper detection actuator to cause mis-detection of paper empty. Therefore, the following are changed. Note that
an attention is required when replacing the part and refer to [Field Measure].

Conditions:

- The cassette heater is always turned on. (Heat affected)

- A large stack of maximum size paper is loaded for a prolonged time (Load affected)

C

ONTENT OF CHANGES

:

Content Affected model

Lift plate

1

The material of the lift plate is changed for heat
resistance. (No.1) (PC+ABS 

PC)

All the affected models

change

Actuator
change

2

The shape of the actuator (No.

2) is changed after the
above change 1).
(The new type lift plate is heat-resistant, but less rigid that
may bend and fail to sense paper full. Then, it is
changed as above) (*)

CD 5025 / DC 6025
CD 5025P / DC 6025P
CD 5030 / DC 6030
PF-470, PF-471

(*) The actuator is not changed for the CDC 5520, CDC 5525 / DCC 6520, DCC 6525 since the shape of the actuator and

mechanical structure.

The lift plate (No.1) and actuator (No.2) are physically compatible between the old and new type, however, the following is
concerned in mixed use.

Cassette

The lift plate deforms and the remaining paper
sensing range for [Low] may shift to cause mis­detection of [Empty]

Cross-section view

Actuator (No.2) Actuator

Lift plate
(No.1)

Lift plate

2/5

Lift plate Actuator Failure to occur

Old New [Empty] is detected thought the paper is still remaining.

New Old The lift plate bends with its less rigidity to fail to detect paper full

Phenomenon detail

Remaining paper level detail

Empty Low Normal High-Full

The old type lift plate deforms and paper position is lowered so that
the actuator does not reach the sensor 1 and [Empty] is mis-detected.
(The material of the lift plate is changed)

The initial bend of the lift plate increases in use of the new type. The
actuator may fail to reach [High-Full] range and mis-detect [Normal]
(The shape of the actuator is changed)

Lift plate (No.1) changes Actuator (No.2) change

Sensor 1

Sensor 2

Actuator

Cut by 2mm

Lower side is cut by 2mmto widen

[Full] detection range

Cross-section view

Sensor 2

Sensor 1

Actuator

Material, material indication

Before: >PC+ABS FR(40)< FR-3006HF



After: >PC< LV-2225Y

Emboss applied in

the new type

3/5

P

ROCEDURE TO REPLACE THE LIFT PLATE

:

1) Take out the cassette from the machine.

2) Remove the side A of the lift plate
as indicated in the above procedure 1

Bend and lift up the lift plate while pushing
the hook of the cassette frame.

3) Remove the side B of the lift plate
as indicacted in the above procedure 1

Unlatch the lift plate from the hook of the
cassette frame while pushing it to the dircetion
of the arrow.

4) Lift up the lift plate and remove it at the C on
the cassette frame.

Install the new type lift plate (No1) in the
reverse manner.

A

B

Machine front side

Lift plate

Hook

Lift plate

C

C

Hook

Lift plate

4/5

P

ROCEDURE TO REPLACE THE ACTUATOR

:

1) Unlatch the hook (D) of the actuator from the

latch and unlatch the cross shape emboss (E)
while pulling it toward the machine front side
(to the direction of the arrow).

2) Fit the hook (D) of the new type actuator

(No.2) to half way.

Fit the cross shape emboss (E) and fit the
hook (D) to the end.

3) Confirm the actuator normally works.

Machine front side

Machine rear side

E

D

E

(Viewed from the machine rear side)

D

Machine rear side

Actuator

Latch for the hook (D)

Latch for the cross shape emboss (E)

Machine rear side

5/5

No.

Old Part

No.

New Part

No.

Description

Q’ty Compatibility

Remarks

Old New Old New

1 ---------- 2K309021 BASE CASSETTE - (*2)

- X

*1

2 2K302810 2K302811 ACTUATOR PAPER EMPTY (*2) (*2)

X X

*3

*1: Set up for the service parts this time
*2: PF-471  Qty 2 pcs, Other models  Qty 1 pc.

*3: CD 5025, CD 5025P, CD 5030 / DC 6025, DC 6025P, DC 6030  Qty1 pc.
PF 470  Qty 1 pc.
PF 471  Qty 2 pcs.

Classification:

Entire Stock Rework

In-Field modification at next visit

X

In-Field modification by case

No modification necessary

Field Measure:

CD 5025, CD 5025P, CD 5030 / DC 6025, DC 6025P, DC 6030:
Replace with the new type lift plate (No.1) and actuator (No.2) at the same time when the above
phenomenon arises.

CDC 5520, CDC 5525 / DCC 6520, DCC 6525:
Replace with the new type lift plate (No.1) when the above phenomenon arises.

PF 470, PF 471:
Replace with the new type lift plate (No.1) and actuator (No.2) at the same time when the above
phenomenon arises.




Serial No.:

CD 5025P - DC 6025P
CD 5025P - DC 6025P

CD 5030P - DC 6030P
CDC 5520 - DCC 6520P
CDC 5525 - DCC 6525P

PF 470P
PF 471P

 From next production.
 From next production.
 From next production.
 From next production.
 From next production.
 From next production.
 From next production.

1/2

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA
TA

DC 6025P
DC 6025P
DC 6030P

TB 21 / Firmware Upgrade (V6.00)

2K3-C210/M

Date: 22-08-2012

T

OPIC

:

The firmware is upgraded as follows.

C

ONTENT OF CHANGES

:

 Corrective measure for the F356 error.

The F356 system error may appear after finishing sending the network fax with simultaneous print function from the network user.
Thus, this is corrected.

 Setting [Send and forward].

The destination of [Send and Forward] may be indicated on the status of the sending job when setting [Send and Forward].
Thus, this is so corrected that they are not indicated.

 Corrective measure for the F515 error.

The F515 system error may appear if pressing the start key immediately after setting the A3 size original on the DP when setting the
combine 4 in 1 and A5 size paper. Thus, this is corrected.

(This error appears when misalignment occurs depending on the timing of recognizing the original size.)

 Corrective measure the "Margin" operation failure.

"Margin" in copy function is not operated if "Auto Image Rotation" is set to "OFF", thus this is corrected.

 Corrective measure for the F000, F245 and F248 error. (The error may appear without print operating . ).

The error may appear by writing the unnecessary data when the received buffer size is smaller than the received data size due to the
ASIC network processing failure. Thus, the receiving buffer size is expanded.

 Correction of the translation in German.

Corrected the following translations in German.

- (Wrong) "Install"  (Correct) "Installiert"

- (Wrong) "Keine Anwort"  (Correct) "Keine Antwort"

- (Wrong) "Universalzuführ"  (Correct) "Universalzufuhr"

- (Wrong) "Prüfen"  (Correct) "Qualität"

- (Wrong) "Druckvorgang läuft"  (Correct) "Druck en"

 Corrective measure for the F124 error when scanning.

The F124 system error may appear during scanning the original if pressing the start key from the sending screen after calling up the
function from the registered program. Thus, this is corrected.

 Change of the initial setting in the U285 [Setting service status page] for TA/UTAX only.

The initial setting of the maintenance mode U285 is changed from “OFF” to “ON” that was set up for TA/UTAX only. The print coverage is
indicated on the service status page by setting ON in U285.

 Change of the timer to enter into the drum refresh.

The timer since the last printing to enter into the drum refresh is changed as below.

1. The timer when returning from the sleep mode is changed from the fixed 60 minutes to the time depending on the temperature/humidity
condition. (This change affects only when setting [Short] or [Standard] in the auto drum refresh mode. The fixed 60 minutes remains
unchanged when setting [Long].)

2. The timer to enter into the drum refresh mode when recovering from the power save mode is changed to 90 minutes.

 Change of the display of the black line cleaning guidance.

This is so changed that the black line cleaning guidance is displayed when detecting the black line even if turning on the black line
reduction mode.

 Corrective measure for the C1030 service call error [PF lift motor 2 error] (for the optional paper feeder only).

Although the service call error must appear normally by detecting the cassette lift error at continuous five times, that appears actually by
detecting the cassette lift error at total five times. Thus, this is corrected.

2/2

 DP firmware  Support for the new models.

The upgraded firmware for supporting the 306i and 256i is used for this models as horizontal spread.

FIRMWARE / UPGRADE PACK V 6.00

Type Program No. Remarks

MAIN 2K3_2F00.006.004



NEW

MMI 2K3_7000.005.016
ENGINE 2K3_1000.008.012  NEW
LANGUAGE BR 2K3_81BR.001.012
IO 2K3_1E00.001.010
DP 3M8_9500.005.001



NEW

FAX BOOT 5JR_5000.B02.001



NEW

FAX APL 5JR_5100.B05.002



NEW

FAX IPL 5JR_5200.B01.019



NEW

ESPECIAL ES_SKIP.ON

When upgrading firmware or replacing board etc., please upgrade each firmware (MAIN, ENGINE and MMI) to the latest version at the
same time.

Classification:

Entire Stock Rework

In-Field modification at next visit

X

In-Field modification by case
No modification necessary

Field Measure:

Please upgrade the firmware when the above phenomenon arises.

Serial No.:

CD 5025P - DC 6025P
CD 5025P - DC 6025P
CD 5030P - DC 6030P

From the production in July, 2012.

1/1

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P

CD 5025P

CD 5030P

TA
TA
TA

DC 6025P

DC 6025P

DC 6030P

TB 22 / Correcting Parts List - Document Proc. >PULLEY..<

Beh-Dur/M

Date: 06-09-2012

T

OPIC

:

The parts numbers are set to the following parts (No.1 to 4).

No.

Old Part

No.

New Part

No.

Description

Q’ty Compatibility

Remarks

Old New Old New

1

----------

3M824100 HOLDER LEFT PULLEY

- 6 - X

2

----------

3M824210 PULLEY CONVEYING BK

- 6 - X

3

----------

3M824200 SHAFT PULLEY

- 6 - X

4

----------

2H008140 SPRING BYPASS FEED

- 6 - X

Classification:

Entire Stock Rework

In-Field modification at next visit

In-Field modification by case

X

No modification necessary

Field Measure:
Serial No.:

Parts Information

1.

2.

3.

4.

1/3

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA
TA

DC 6025P
DC 6025P
DC 6030P

TB 23 / Measure for the developing unit detection failure

2K3-C234/M

Date: 10-09-2012

T

OPIC

:

The detection PWB for the developing unit may be attached while being tilted countercl ockwise depending on structural
variation because there is backlash between the detection PWB and its hol der at the main machine.
If installing the developing unit into the main machine under the condition, the message “The developing unit is not installed”
may not disappear, or the connector terminal at the developing unit rear side may deform due to contact with the connector
holder on the detection PWB.

F

IELD MEASURE

:

Please correct the angle of the detection PWB in the main machine and the deformed connector terminal at the developing
unit by following the procedure in next page and after.

C

ONTENT OF CHANGES

:

(Please refer to page 3 for detailed content of changes.)

Temporary measures: - Attached the detection PWB in the holder while aligning it rightwards.

- Checked if the main machine detects the detection PWB for the developing unit at factory.
Permanent measure: - Added the rib to the backlash part at the holder attaching the detection PWB for preventing the
detection PWB from tilting counterclockwise.

Machine inner side

Connector at the developing unit rear side

View from the main machine inner side.

The connector terminal at the
developing unit may deform by
contact with the connector on
the detection PWB that is
attached while being tilted
when installing the developing
unit.

NG condition OK condition

Detection PWB that tilts
counterclockwise.

Detection PWB

Holder

(Not supplied for field as individual parts.)

2/3

F

IELD MEASURE

:

1) 1. Open the right cover 1 and the front cover.

2. Release the lock lever and then remove the waste toner box.

3. Release the toner container lever (blue) and then remove the toner container.

4. Release the 2 lock levers (yellow) and open the developing cover.

5. Release the lock lever (yellow) and then remove the developing unit.

6. Release the lock lever (yellow) and then remove the drum unit. * Refer to Service Manual for each proced ure for
removing the parts.

2) Correct the angle of the tilted detection PWB at
the machine inner side.

Surely wear the anti-static band.

Align the connector of the detection PWB
rightwards by hand inserting from aperture in
front of the main machine in order to equalize
the gap (X) between the aperture of the holder
and the connector.
(NG figure at right side is the state that the upper
gap (X) is narrow and lower gap (X) is wide. It
means that the detection PWB tilts
counterclockwise.)

3) Check the connector terminal at the developing
unit rear side.
If it deforms, correct its deformation by a tool like
the needle nose pliers.

Surely wear the anti-static band.

4) Confirm if the connector terminal at the developing unit rear side does not deform after reinstalling / detaching the
developing unit in the main machine.

5) Reattach the removed parts in the reverse procedures.

NG OK

Developing unit
rear side.

Machine inner side

(Connector of the detection PWB)

Detection PWB

NG OK

Connector on the
detection PWB

X

(Equalize the gap)

Aperture of the holder

3/3

D

ETAILED CONTENT OF CHANGES

:

Temporary measures

- Attached the detection PWB in the holder while aligning it rightwards.

- Checked if the main machine detects the detection PWB for the developing unit at factory.

Permanent measure

- Added the rib to the backlash part at the holder attaching the detection PWB for preventing the detection PWB from tilting
counterclockwise.

Classification:

Entire Stock Rework

In-Field modification at next visit

X

In-Field modification by case
No modification necessary

Field Measure:

When the above phenomenon occurs, please correct 1) tilt of the detection PWB, and 2) check the
condition of the connector terminal at the developing unit by following the procedure in next page.
Then, if the connector terminal deforms, please correct it.

(Please surely wear the anti-static band when performing the above work.)

Serial Nos.:
Temporary measures

CD 5525P
CD 5525P
CD 5530P

/
/
/

DC 6525P
DC 6525P
DC 6530P

256iP
306iP

 N6B Next
 N78 Next
 N6C Next
 L2G2801160
 L2F2800295

Serial Nos.:
Permanent measures

CD 5525P
CD 5525P
CD 5530P

/
/
/



DC 6525P
DC 6525P
DC 6530P

256iP
306iP

 N6B Next
 N78 Next
 N6C Next
 L2G2901319
 L2F Next



Put rightwards

New holder

Backside of the left figure

The detection PWB is
movable horizontally
because it is fixed not by
the screw but by the claws
of the holder.

Holder

(Not supply parts individually)

Detection PWB
(2K394090)

Added the rib.

1/2

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA
TA

DC 6025P
DC 6025P
DC 6030P

TB 24 / Firmware Upgrade (V6.01)

2MW-C339/M

Date: 16-01-2013

T

OPIC

:

The firmware is upgraded as follows.

C

ONTENT OF CHANGES

:

 Corrective measures for the wrong detection at the cassette.

(

Affected cassette: Cassettes in the main machine and PF-471, PF-470.)

This is corrected because the message [Error occurred at cassette X] may be displayed if leaving the machine operating after turning on
the main power. (The message is displayed when the lift plate does not arrive at the detecting point within a certain time, and it can be
reset by opening and closing of the cassette.)
Cause: The upper limit detection of the cassette lift plate may fail by the misalignment
between the software and hardware detections due to slight change of voltage output
from the waiting detection sensor.
Change: This is changed so that the lift plate is detected and lifted up at the following

timing only while the upper limit of the lift plate is currently always detected.
While feeding the paper (same as the timing turning on the feeding clutch), when the
cassette is opened and closed, when the main power is turned off and on, and when
the machine recovers from the sleep mode.

 Corrective measures for JAM0100 (Secondary paper feed request time out).

This is corrected because JAM0100 may occur when outputting while installing KYOcontrol.

FIRMWARE / UPGRADE PACK V 6.01

Type Program No. Remarks

MAIN 2K3_2F00.006.004
MMI 2K3_7000.005.016
ENGINE 2K3_1000.009.001  NEW
LANGUAGE BR 2K3_81BR.001.012
IO 2K3_1E00.001.010
DP 3M8_9500.005.001

ESPECIAL ES_SKIP.ON
PF-470 / PF-471 3NN_90 00.002.001  NEW
DF-470 5JS_9200.003.002 
AK-470 3NS_9B00.001.018 
FAX System 5JR_5500.B05.002 

When upgrading firmware or replacing board etc., please upgrade each firmware (MAIN, ENGINE and MMI) to the latest version at the
same time.

Sample:

2/2

Classification:

Entire Stock Rework

In-Field modification at next visit

X

In-Field modification by case
No modification necessary

Field Measure:

Please upgrade the firmware when the above phenomenon arises.

Serial No.:

CD 5025P - DC 6025P
CD 5025P - DC 6025P
CD 5030P - DC 6030P

Planned from December, 2012 production.

1/1

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA
TA

DC 6025P
DC 6025P
DC 6030P

TB 25 / PF 470 - Correcting Parts List >BELT FEED PF<

Beh/M

Date: 28-01-2013

T

OPIC

:

The parts number is set up for the part.

No.

Old Part

No.

New Part

No.

Description

Q’ty Compatibility

Remarks

Old New Old New

1 ------------ 3NN24040 BELT FEED PF - 1

X X

Classification:

Entire Stock Rework
In-Field modification at next visit
In-Field modification by case
No modification necessary

Field Measure:
Serial Nos.:

PF 470 Service information only

BELT FEED PF

-No.11

1/2

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA
TA

DC 6025P
DC 6025P
DC 6030P

TB 26 / Abnormal noise from DP (gear step-out noise)

2MV-D139/M

Date: 19-07-2013

T

OPIC

:

When the power is turned on or paper is fed to the DP, the engagement of gears (A,B) may drift and abnormal noise due to
the gears step-out depending on the variation of the parts. Thus, the following is changed.

C

ONTENT OF

C

HANGES

:

The spring tension to the hook lever that locks the top cover is strengthened to prevent the top cover from being lifted up.

ｷﾞ ﾔ

(A

Machine rear side

Change of spring (No.1)

Before After

Appearance

Free height 24.3mm 21.3mm

Load 6N 9N

Color Black Brown

1) If the ascending force of the DP
feed roller increases due to variation
of the torque limiter (X in the above
figure) that drives the DP feed roller,
the hook and hook lever are
dislocated and the DP feed roller
pushes up the top cover.

2) Then, the engagement of the gears
(A,B) may drift and abnormal noise
may be heard.

The tension of the spring (No.1) is
strengthened to prevent the top cover
from being lifted up due to the
dislocated hook lever.

Occurrence mechanism (Below with the top cover closed)

Top cover

DP feed roller

Hook Torque limiter (X)

Gear (A)

No.11 Spring (changed)

Gear (B) Hook lever

Gear (A) Hook lever Top cover Hook

No.11 Spring

Gear (B)

2/2

H

OW TO REPLACE THE SPRING

:

1) Remove the rear cover (unlatch 2 hooks).

2) Open the DP top cover and remove the inner

cover (unlatch 5 hooks).
Replace the spring.

No.

Old Part

No.

New Part

No.

Description

Q’ty Compatibility

Remarks

Old New Old New

1 3M807160 3M807220 SPRING REAR HOOK 1 1

X O

Classification:

Entire Stock Rework
In-Field modification at next visit

X

In-Field modification by case
No modification necessary

Field Measure:

Replace with the new spring (No.1) when the above phenomenon arises.

Serial Nos.:

CD 5025P /
CD 5025P /

CD 5030P /
CDC 5520P /
CDC 5525P /

DC 6025P
DC 6025P

DC 6030P
DCC 6520P
DCC 6525P

256iP

306iP
206ciP
256ciP

2550ciP

Rear cover

Inner cover

No.11 Spring

From the production of June 2013

1/2

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA
TA

DC 6025P
DC 6025P
DC 6030P

TB 27 / Corrective measure for the DP hang-down

COM-D156/M

Date: 13-08-2013

T

OPIC

:

The DP may hang down from its high position if the force to hold the
hinge when the DP is opened is deteriorated after the prolonged use.
Thus, the following is changed.

C

ONTENT OF

C

HANGES

:

The number of springs of the left side hinge is changed from 2 pcs to 4 pcs to increase the force to hold the DP.

No.

Old Part

No.

New Part

No.

Description

Q’ty Compatibility

Remarks

Old New Old New

1 3M802020 3M802021 LEFT HINGE 1 1

X O

DP cannot remain

open and hangs down

Left side hinge LEFT HINGE

4 springs (2 added to existing springs) 2 springs

NEW

2/2

Classification:

Entire Stock Rework
In-Field modification at next visit

X

In-Field modification by case
No modification necessary

Field Measure:

Replace with the new spring (No.1) when the above phenomenon arises.

Serial Nos.:

CD 5025P /
CD 5025P /

CD 5030P /
CDC 5520P /
CDC 5525P /

DC 6025P
DC 6025P

DC 6030P
DCC 6520P
DCC 6525P

256iP

306iP
206ciP
256ciP

2550ciP

From the production of July 2013

No production

1/2

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA
TA

DC 6025P
DC 6025P
DC 6030P

TB 28 / Correcting Parts List - ARM SIZE DETECTION

PCI-D182/M

Date: 11-09-2013

T

OPIC

:

The ARM SIZE DETECTION (No.1) at backside of the cassette is supplied as service parts.

No.

Old Part

No.

New Part

No.

Description

Q’ty Compatibility

Remarks

Old New Old New

1 ----------- 2K309041 ARM SIZE DETECTION - 1

- O

ARM SIZE DETECTION (No.1)

2/2

Classification:

Entire Stock Rework
In-Field modification at next visit

X

In-Field modification by case
No modification necessary

Field Measure:

Please order the parts according to the necessity.

Serial Nos.:

CD 5025P /
CD 5025P /

CD 5030P /
CDC 5520P /
CDC 5525P /

DC 6025P
DC 6025P

DC 6030P
DCC 6520P
DCC 6525P

256iP

306iP
206ciP
256ciP

PF 470P
PF 471P

This is for the service parts information only.

1/2

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA

TA

DC 6025P
DC 6025P
DC 6030P

TB 29 / Firmware Upgrade (V6.02N)

2MW-D230/M

Date: 12-11-2013

T

OPIC

:

The firmware is upgraded as follows.

C

ONTENT OF CHANGES

:

 Corrective measures for the DP stepping-out at low temperature environment.

The DP may step out at the low temperature environment because there is no margin to run the DP feed clutch and the DP registration

clutch. Thus, this is corrected.

Change: Changed to increase the electrical current to switch on the DP feed clutch and DP registration clutch when outdoor temperature

is 5 degree C and less.



 Corrective measures for the failure of the toner gage display.

The remaining toner amount gage is slowly reduced and then suddenly changed from 30-40% to 5% of the remaining toner amount. Thus,

this is corrected.



 Corrective measures for the threshold value display failure of the origina l size detection at the maintenance mode U099.

Although the setting of the threshold value used for the machine control is shifted depending on the existence of the DP, the threshold
value of the judged original in the U099 always indicates the one without the DP.
Thus, this is corrected so that the setting threshold value for installing the DP is indicated when installing the DP. (Actual operation
controls by the threshold value for installing the DP when installing the DP.)



FIRMWARE / UPGRADE PACK V 6.02N

Type Program No. Remarks

MAIN 2K3_2F00.006.004
MMI 2K3_7000.005.016
ENGINE 2K3_1000.010.002  NEW
LANGUAGE BR 2K3_81BR.001.012
IO 2K3_1E00.001.010
DP 3M8_9500.006.001



NEW

FAX BOOT 5JR_5000.B02.001
FAX APL 5JR_5100.B05.002
FAX IPL 5JR_5200.B01.019
ESPECIAL ES_SKIP.ON

When upgrading firmware or replacing board etc., please upgrade each firmware (MAIN, ENGINE and MMI) to the latest version at the
same time.

2/2

Classification:

Entire Stock Rework

In-Field modification at next visit

X

In-Field modification by case
No modification necessary

Field Measure:

Please upgrade the firmware when the above phenomenon arises.

Serial Nos.:

CD 5025P / DC 6025P
CD 5025P / DC 6025P
CD 5030P / DC 6030P

No production.

1/2

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA

TA

DC 6025P
DC 6025P
DC 6030P

TB 30 / Note when detaching the GUIDE PF at the DP

COM-D259/M

Date: 08-01-2014

N

OTE

:

When detaching the GUIDE PF from the DP, first twist the DP rear side of the GUIDE PF to vertically stand the fulcrum part
of the GUIDE PF. Then, detach it. (Fig. 1)
The boss of the fulcrum part may be damaged if detaching the GUIDE PF in the wrong direction (Fig. 2).

Fulcrum part

Detach the GUIDE PF after vertically standing its fulcrum part

GUIDE PF

Twist the DP rear
side of the GUIDE
PF like the above
figure, and then,
detach the GUIDE
PF from the up­side after vertically
standing its
fulcrum part.

Fig. 1: Correct direction to detach

Fig. 2: Wrong direction to detach

Boss

The boss is damaged

If trying to detach the GUIDE PF toward the DP
left side like the above photo, the boss may be
damaged. (The boss at the DP front side with
the different shape is not damaged due to the
wrong detachment.)

Positioning
boss (X)

Hole to insert
the boss (X)

Note: Even if the boss in the left is damaged,
there is no problem in the DP operation
because the

p

ositioning boss

(

X

)

exists.

2/2

Classification:

Entire Stock Rework

In-Field modification at next visit

In-Field modification by case
No modification necessary

Field Measure:
Serial Nos.:

CD 5025P / DC 6025P
CD 5025P / DC 6025P

CD 5030P / DC 6030P
CDC 5520 / DCC 6520P
CDC 5525 / DCC 6525P

256ic
306ic
206ci

256ci
2500ci
2550ci

Service information only.

1/5

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P

CD 5025P

CD 5030P

TA
TA

TA

DC 6025P

DC 6025P

DC 6030P

TB 31 / Corrective measures for J9000, J9200 and J9410

2MW-E004/M

Date: 20-02-2014

Only  CD 5025, CD 5030 / DC 6025, DC 6030

C

ONTENT OF CHANGES

:

The paper jam J9000/J9200/J9410 (Note1) may occur due to the following causes.
Thus, the following are changed.

Note1: J9000  No paper feed from DP.

J9200  DP registration sensor non arrival jam.
J9410  DP timing sensor stay jam.

Pheno­menon

Type Cause Corrective measures Ref.

J9000
J9200
J9410

-A-

The load by getting narrow the paper
path due to the contact between the
original stopper and the rib of the DP top
cover may be applied to the original
conveying when feeding the original
stack from DP. As a result, the DP motor
may step out and it may cause the
phenomenon in the left.

Corrective measures for the cause A-

1) The following are changed to reduce the original stack
feeding by the DP forwarding pulley.

-Weakened the torque of the torque limiter in the DP
paper feed roller ass'y (No.1) from 500gf to 360gf .

-Disused the spacer in the DP paper feed roller ass'y
(No.1) according to the above change.

2) The following is changed to secure the sufficient paper
path even if the original stopper contacts the rib of the
DP top cover.

-Partly cut the shape of the original stopper in the DP
paper feed roller ass'y (No.1).

Corrective measures for the cause A, B-

3) The firmware is upgraded to increase the electrical
current for the smooth original conveying from DP.

Page 2

Page 2

Page 4

-B-

The load by bumping the single original
with the upward curl against the DP
paper feed roller may be applied to the
original conveying. As a result, the DP
motor may step out and it may cause the
phenomenon in the left.

J9000 -C-

If the original detection actuator is
located toward the machine front side
depending on the parts variation, the no­paper feed jam J9000 may occur that is
caused by the actuator riding on the DP
original sensor.

The following are changed to locate the original detection
actuator toward the machine rear side.

Temporary measures

Added the shim (No.3) to the DP's fulcrum part at the
machine front side.

Permanent measures

Changed the shape of the DP top cover (No.2).

Page 3

Page 3

2/5

Mechanism of the phenomenon A occurrence-

Change 1: Change of the DP paper feed roller ass'y (No.1)

Mechanism of the phenomenon B occurrence-

The original stopper cannot be pushed up due to the narrowed paper
path when the original stopper contacts the rib of the DP top cover.
Accordingly, the original stopper presses down the top paper of the
original stack and the top paper bending at the upstream side hangs
with the neighboring parts.
As a result, the motor may step out due to the load.

(When conveying the original stack)

The original stopper is not
riding on the rib of the DP top
cover.

The original stopper is
riding on the rib of the DP
top cover.

Change 2: Change of the original stopper's shape

Normal condition Wrong condition

Original stack

Upstream

Downstream

Original stopper Rib of the DP top cover

Cut

NEW

Weakened the torque of the torque
limiter from 500gf to 360gf..

Disused the spacer
(While it had been used to prevent the gate
of the torque limiter from hooking, its
insertion becomes unnecessary because
the gate of the torque limiter is relocated at
this change.)

Partly cut the shape of the original
stoppers.

Spacer

(When conveying a single original with upward curl)

DP paper feed roller

Upstream Downstream

Single original

The load may be applied to the DP
motor by bumping the single original
against the DP paper feed roller and
it may cause the DP motor step-out.

3/5

Mechanism of the phenomenon C occurrence-

(Machine front side) (Machine rear side)

Temporary measures: Adding the shim (No. 3)

Permanente measures: Changing the DP top cover (No.2)

X

(Machine front
side)

View from top

Normal condition Wrong condition

If the original detection actuator is located toward the
machine front side (in the arrow X direction) depending
on the parts variation, that actuator may ride on the DP
original sensor, and it may cause misdetection.

(Machine front side)

(Machine rear side)

Original detection actuator

DP top cover

DP original sensor

Original detection actuator

Added the SHIM No.31

Added the protrusion

for identification.

Heightened the ribs by 0.3mm
to shift aside the DP top cover
with the original detection
actuator toward the machine
rear side.

Thickened by

0.5mm to shift aside
the actuator toward

the machine rear

side.

Original detection actuator

4/5

Firmware upgrade (When upgrading firmware, please upgrade each firmware to the latest version at the same time.)



256i, 306i

FIRMWARE UPGRADE PACK V 6.00N

Type File Remarks

MAIN

2MW_2F00.006.002  NEW

MMI

2MY_7000.006.001  NEW

ENGINE

2K3_1000.010.002

LANGUAGE

2MY_81BR.001.013 
BROWSER 2M8_F000.001.002
IO 2K3_1E00.001.010
DP 2M8_9500.007.001  NEW
ESPECIAL ES_SKIP.ON 



206ci, 256ci

FIRMWARE UPGRADE PACK V 6.00N

Type File Remarks

MAIN

2MY_2F00.006.002

 NEW

MMI

2MY_7000.006.001  NEW

ENGINE

2K0_1000.013.001  NEW
LANGUAGE

2MY_81BR.001.013 
BROWSER 2M8_F000.001.002
IO 2K0_1E00.001.020
IH 2LC_1A00.002.001
LSU 2K0_1C00.002.002
DP 3M8_9500.007.001  NEW
ESPECIAL ES_SKIP.ON 

CD 5025, CD 5025P, CD 5030 / DC 6025, DC 6025P, DC 6030

FIRMWARE UPGRADE PACK V 6.03N

Type File Remarks

MAIN

2K3_2F00.006.004

MMI

2K3_7000.005.016

ENGINE

2K3_1000.010.002

LANGUAGE

2K3_81BR.001.012 
IO 2K3_1E00.001.010
DP 3M8_9500.007.001  NEW
ESPECIAL ES_SKIP.ON 

CDC 5520, CDC 5525 / DCC 6520, DCC 6525

FIRMWARE UPGRADE PACK V 6.03N

Type File Remarks

MAIN

2KZ_2F00.006.004

MMI

2KZ_7000.005.016

ENGINE

2K0_1000.013.001  NEW
LANGUAGE

2KZ_81BR.001.012 
IO 2K0_1E00.001.020
IH 2LC_1A00.002.001 
LSU 2K0_1C00.002.002 
DP 3M8_9500.007.001  NEW
ESPECIAL ES_SKIP.ON 

5/5

No.

Old Part

No.

New Part

No.

Description

Q’ty Compatibility

Affected model

Remarks

Old New Old New

1 3M894021 3M894022 FEED ROLLER (DP) 1 1

X O

For the

Phenomenon A

2 3M894051 3M894052 PARTS COVER PF ASSY SP 1 1

X X

For the

Phenomenon C

3 ----------- C2895130 SHIM 8.2-0.5T - 1

- X

Classification:

Entire Stock Rework

In-Field modification at next visit

X

In-Field modification by case
No modification necessary

Field Measure:

When the above phenomenon A or B occurs,
Replace the DP paper feed roller ass'y with the new one (New No.1), and upgrade the firmware
using the upgrade pack ver. 6.00 or later. (Refer to page 4 for the firmware version.)

When the above phenomenon C occurs,
Added the shim (No.3) to the DP's fulcrum part at the machine front side, or Replace the DP top
cover with the new one (New No.2).
(Attention) Don't fit the shim (No.3) in the machine with the new DP top cover (New No.2).

Serial Nos.:

CD 5025P / DC 6025P
CD 5025P / DC 6025P

CD 5030P / DC 6030P
CDC 5520 / DCC 6520P
CDC 5525 / DCC 6525P

256ic
306ic
206ci
256ci

To be informed later

1/2

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P

CD 5025P

CD 5030P

TA
TA

TA

DC 6025P

DC 6025P

DC 6030P

TB 32 / DP - Parts Change Info: FEED ROLLER + GUIDE…

PCI-C068/M

Date: 20-02-2014

Only  CD 5025, CD 5030 / DC 6025, DC 6030

T

OPIC

:

The following are changed to improve the margin for the DP pick-up holder elevation motio n.

C

ONTENT OF CHANGES

:

1) The spring inside FEED ROLLER (DP) (No.1) is changed to the torque limiter.

2) Accordingly, the holes are added to the guide (No.2).

No.

Old Part

No.

New Part

No.

Description

Q’ty Compatibility

Affected model

Remarks

Old New Old New

1 3M894020 3M894021 FEED ROLLER (DP) 1 1

O O

(*)

2 3M894070 3M894071 PARTS GUIDE PF ASSY SP 1 1

O O

(*): The new parts have been used since the first production in 256i, 306i, 206ci and 256ci.

Spring

Torque limiter

FEED ROLLER DP (No.1)

NEW

New FEED ROLLER DP No.11

New FEED ROLLER DP No.11 New GUIDE PF ASSY No.21

Added the holes

GUIDE PF ASSY (No.2)

2/2

Classification:

Entire Stock Rework

In-Field modification at next visit

In-Field modification by case
No modification necessary

Field Measure:
Serial Nos.:

CD 5025P / DC 6025P

CD 5025P / DC 6025P

CD 5030P / DC 6030P
CDC 5520 / DCC 6520P
CDC 5525 / DCC 6525P

256ic
306ic
206ci
256ci

Parts Information only

1/2

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA
TA

DC 6025P
DC 6025P
DC 6030P

TB 33 / Field measures when color / white spots….

2LC-E038/M

Date: 04-04-2014

T

OPIC

:

If the color/white spots appear in 38mm pitch on the image like the following sample image, it is caused by the problem of
the main charger. In this case, replace the main charger unit (MK-…) with the new one individually.

S

AMPLE OF THE ABNORMAL IMAGE

:

No.

Part No.

Description Q’ty

Remarks

1 2K393140 MC-475 1

256i, 306i,
CD 5025, CD 5025P, CD 5030
DC 6025, DC 6025P, DC 6030

2 2LF93020 MC-6705 1

CD 1435, CD 1445, CD 1455, CD 1465, CD 1480
DC 2435, DC 2445, DC 2445, DC 2465, DC 2480

3 2K993060 MC-8705 1

P-C4580DN, P-C5580DN
CDC 1930, CDC 1935, CDC 1945, CDC 1950, CDC 1965, CDC 1970
DCC 2930, DCC 2935, DCC 2945, DCC 2950, DCC 2965, DCC 2970

White spot 38mm

Color spot 38mm

Paper feeding direction

Difference of the abnormal image under the
influence of humidity.

The ratio of the color spot and white spot on
the image differs under the influence of
humidity.

-Case of increasing the color spots:
Low humidity in winter

-Case of increasing the white spots:
High humidity in summer

2/2

Classification:

Entire Stock Rework
In-Field modification at next visit
In-Field modification by case

X

No modification necessary

Field Measure:
Serial Nos.:

CD 1435P /
CD 1445P /
CD 1455P /
CD 1465P /
CD 1480P /
CD 5025P /
CD 5025P /

CD 5030P /
CDC 1930P /
CDC 1935P /
CDC 1945P /
CDC 1950P /
CDC 1965P /
CDC 1970P /

DC 2435P
DC 2445P
DC 2455P
DC 2465P
DC 2480P
DC 6025P
DC 6025P

DC 6030P
DCC 2930P
DCC 2935P
DCC 2945P
DCC 2950P
DCC 2965P
DCC 2970P

256iii

306iii
P-C4580DN
P-C5580DN

Only Service Information.

1/2

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P
CD 5025P
CD 5030P

TA
TA
TA

DC 6025P
DC 6025P
DC 6030P

TB-34B

2LC-E056Rev.1/M Date: 29-04-2015

Priority:

…A  highest priority / …B  second priority / …C  other / S… Service Information

Corrective measures for the white or black spots

Rev.1  new models and serial numbers

T

OPIC

:

If the charge roller shaft corrodes in the high temperature
and high humidity environment, the unevenness appears
on the surface level of the charge roller becomes uneven.
In this case, the charge might be unevenly impressed on
the drum and the abnormal image (Images with white or
black spots) might appear. Thus, the below are changed.

C

ONTENT OF CHANGES

:

If the charge roller shaft corrodes in the high temperature and high humidity environment

No.1

MC-475

256i, 306i,
CD 5025, CD 5025P, CD 5030
DC 6025, DC 6025P, DC 6030

Material of shaft: SMG-CS
Thickness of electroless nickel plating
4 to 6μm

Material of shaft: SUM24L
Thickness of electroless nickel plating
10 to 15μm

No.2

MC-6705

3555i, 4555i, 5555i, 6555i, 8055i (Rev.1)
CD 1435, CD 1445, CD 1455, CD 1465, CD 1480
DC 2435, DC 2445, DC 2445, DC 2465, DC 2480

Material of shaft: SMG-CS
Thickness of electroless nickel plating
3 to 6μm

Material of shaft: SUM24L
Thickness of electroless nickel plating
10 to 15μm

No.3

MC-8705

P-C4580DN, P-C5580DN
3005ci, 3505ci, 4505ci, 5505ci, 6505ci, 7507ci

(Rev.1)

CDC 1930, CDC 1935, CDC 1945, CDC 1950, CDC 1965, CDC 1970
DCC 2930, DCC 2935, DCC 2945, DCC 2950, DCC 2965, DCC 2970

Material of shaft: SMG-CS
Thickness of electroless nickel plating
3 to 6μm

Material of shaft: SUM24L
Thickness of electroless nickel plating
10 to 15μm

Bigger size of Chamfer

NEW

NEW

Bigger size of Chamfer

NEW

Bigger size of Chamfer

White spots

Black spots

Pitch about 38mm

Pitch about 38mm

2/2

No.

Old Part

No.

New Part

No.

Description

Q’ty Compatibility

Affected model

Remarks

Old New Old New

1 2K393140 2K393141 MC-475 1 1

X O

2 2LF93020 2LF93021 MC-6705 1 1

X O

3 2K993060 2K993061 MC-8705 4 4

X O

Classification:

At Set Up

X

Next Visit / Service Call

Next Periodic Maintenance

Information only

No modification necessary

Field Measure:

Replace with new charge roller when the above phenomenon arises.

Serial Nos.:

CD 1435P /
CD 1445P /
CD 1455P /
CD 1465P /
CD 1480P /
CD 5025P /
CD 5025P /

CD 5030P /
CDC 1930P /
CDC 1935P /
CDC 1945P /
CDC 1950P /
CDC 1965P /
CDC 1970P /

DC 2435P
DC 2445P
DC 2455P
DC 2465P
DC 2480P
DC 6025P
DC 6025P

DC 6030P
DCC 2930P
DCC 2935P
DCC 2945P
DCC 2950P
DCC 2965P
DCC 2970P

256iii

306iii
3555ic
4555ic
5555ic
6555ic
8055ic
3005ci
3505ci
4505ci
5505ci
6505ci
7505ci

P-C4580DN
P-C5580DN

 N4B2X04371
 N462X01474
 N412X00923
 N4X2X00334
 N4S2X00209
 No production
 No production
 No production
 N2S2X07977
 N2M2X01377
 N2G2X01531
 N2B2X00651
 N4M2500115
 N4G2500050
 V1D4504557

(Rev.1)

 V1F4600151

(Rev.1)

 LEK4Z02736

(Rev.1)

 LEL4Y01598

(Rev.1)

 LEM4Z01256

(Rev.1)

 LNR4Z00328

(Rev.1)

 LNS4Y00204

(Rev.1)

 LEF4Y09263

(Rev.1)

 LEG4Y01606

(Rev.1)

 LEH4Y02316

(Rev.1)

 LEJ4Y00708

(Rev.1)

 LNP4Y00197

(Rev.1)

 LNQ5100066

(Rev.1)

 Since the first production
 Since the first production

1/3

Technical Bulletin UTAX

UTAX
UTAX

C

D 5025P

CD 5025P

CD 5030P

TA
TA
TA

DC 6025P

DC 6025P

DC 6030P

TB-35B

2MV-E170/M Date: 14-10-2014

Priority:

…A  highest priority / …B  second priority / …C  other / …S Service Information

DP: blurred characters at about 35mm from the paper rear end

T

OPIC

:

When the DP rises and the heights of the DP front and rear sides differ depending on the use situation of users, The nip
timing of the original from the DP conveying roller to the DP exit roller might be shifted and the original might be bent.
Accordingly, the bent original vibrates when passing from the nipped position of the DP conveying roller and the scanned
characters might be blurred at about 35mm from the paper rear end.
(The above phenomenon might easily occur when the originals are printed on thin paper because of low stiffness.)

C

ONTENT OF CHANGES

:

The guides (No.1) preventing the original's vibration are registered as service parts.

Occurrence mechanism:

Paper feeding direction

About 35mm from the paper rear end

Sample of the blurred characters

Guides No.11 are added.

To prevent the vibration of the original rear
end at the original scanning position, the
guides (No.1) are added and so the original is
conveyed along the DP slit glass.

Originals

DP slit glass

Original scanning position

Guide No.11

Cross-section view

DP conveying roller DP exit roller

2/3

P

ROCEDURES

:

1) Release the hooks at the machine front side
by using a tool such as a flat-blade
screwdriver.

2) Remove the scanner guide.
Note:

Make sure not to lose two springs between
the scanner guide and the frame.

3) Remove two pulleys at the DP exit side.
Note:

When removing the pulley, first remove the
one from the wide aperture circled in red.

Attach 2 pcs of the guide (No.1) to the
scanner guide.

Note:
When attaching the guide (No.1), first attach
the one to the small attaching hole circled in
blue.

Hook

Scanner guide

Make sure not to lose the springs

(Machine front side)

(Machine rear side)

(DP exit side)

Guide No.11

Pulley

First attach this side

Guide No.11

First remove this side

3/3

4) Reattach the scanner guide in order of the
machine rear side and the machine front
side while paying attention to the spring.

Note:

At this time, reattach the scanner guide so
that the guide (No.1) is below the black resin
guide.
If the guide is above it, the paper path is
clogged and then the paper jam occurs.

No.

Old Part

No.

New Part

No.

Description

Q’ty Compatibility

Affected model

Remarks

Old New Old New

1 ----------

303M824230

3M824230

GUIDE SUB READING SP - 2

- O

Service parts

Classification:

Entire Stock Rework
In-Field modification at next visit
In-Field modification by case

X

Information only
No modification necessary

Field Measure:

Attach 2 pcs of the guide (No.1) when the above phenomenon occurs.

Serial Nos.:

CD 5025P /

CD 5030P /
CDC 5520P /
CDC 5525P /

DC 6025P

DC 6030P
DCC 6520P
DCC 6525P

256ic
306ic
206ci
256ci

2550ci

There is no serial number. (Service parts only)

(Machine rear side)

(Machine front side)

Scanner guide

Normal condition

Wrong condition

Guide No.11

Guide No.11

Black resin guide

Black resin guide

1/12

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P

CD 5025P

CD 5030P

TA
TA
TA

DC 6025P

DC 6025P

DC 6030P

TB-36B

COM-E160/M Date: 15-12-2014

Priority:

…A  highest priority / …B  second priority / …C  other / S… Service Information

DP original size detection error (change of contact point lubricant)

And  DP 480, DP 770, DC 771, DP 772, DP 773

T

OPIC

:

Quick-dry lubricant is applied to the DP original size detection board for procurement reasons, but the surface of the board
might be worn out and depending on frequency of the cursor use, it might cause the original size detection error.

C

ONTENT OF CHANGES

:

1) The contact point lubricant is changed from quick-dry type to gel type.

2) According to the above change, the gel type lubricant is set up as service parts (No.1) and bundled in the DP original
size detection board.

3) Accordingly, the caution leaflet for applying the lubricant is bundled in the DP original size detection board for service.

Where to apply lubricant

After cleaning the detector plate and the pattern side of the original
size detection board (No.3) with alcohol, and wiping it with a dry
cloth, apply an appropriate amount of lubricant to the silver parts
(marked by red dotted lines in the above photo) and evenly spread
it with a tool like a brush.
(Take care not to deform the detector plate when cleaning it.)

2/12

D

ISASSEMBLY

P

ROCEDURES

:

DP 770, DP 770B

Affected Model: CD 1435, CD 1445, CD 1455 / DC 2435, DC 2445, DC 2455
CDC 1930, CDC 193 5, CDC 1945, CDC 1950 / DCC 2930, DCC 2935, DCC 2945, DCC 2950
3060i, 3560i, 3555i, 4555i, 5555i
2500ci, 3005ci, 3505ci, 4505ci, 5505ci

1) Lift up the original tray and remove the screw to
remove the strap.

After that, remove five screws.

2) Push two hooks that secure the lower cover
toward the direction of the arrow 1 shown in the
photo to the right to release them and to push
them in the direction of the arrow 2.

After that, release the hooks to remove the lower
cover.

3) Remove the screw.

Screw

Lower cover

Strap

1

1

2

2

Hook

Hook

Hook

Lower cover

Screw

3/12

4) Insert a tool like flat-blade screwdriver and
release two hooks of the original table.

After that, remove the original table.
*Take care so that the original width guide does

not come off from the edge. If coming off,
reattach taking care of the phase with the right
and left side guides.

5) Clean the detector plate fitted at the backside of
the original table and the board with alcohol and
wipe them with a dry cloth.
(Take care not to deform the detector plate when
cleaning it.)

Apply the gel type lubricant to the board.
(Refer to page 1 for details of where to apply it,
etc.)

*If the problem is not solved or a defect occurs
during this work, disconnect the connector and
release the hooks to remove the board.

Part number of the board:
PARTS PWB SIZE DETECTION ASSY SP
(303M894270)

Tool

Original width guide

Original table

Hook

Original table

Detector plate

Hook

Board (Pattern side)

Connector

4/12

Standard DP of CD 1465, CD 1480 / DC 2465, DC 2480

CDC 1965, CDC 1970 / DCC 2965, DCC 2970
6555i, 8055i
6505ci, 7505ci

DP 771, DP 772

Affected Model: CD 1435, CD 1445, CD 1455 / DC 2435, DC 2445, DC 2455
CDC 1930, CDC 1935, CDC 1945, CDC 1950 / DCC 2930, DCC 2935, DCC 2945, DCC 2950
3060i, 3560i, 3555i, 4555i, 5555i
2500ci, 3005ci, 3505ci, 4505ci, 5505ci

1) Insert a tool like a flat-blade screwdriver and
release the two hooks of the original table.

After that, remove the original table.
*Take care so that the original width guide

does not come off from the edge. If coming
off, reattach taking care of the phase with the
right and left side guides.

2) Clean the detector plate fitted at the backside
of the original table and the board with alcohol
and wipe them with a dry cloth.
(Take care not to deform the detector plate
when cleaning it.)

Apply the gel type lubricant to the board.
(Refer to page 1 for details of where to apply
it, etc.)

*If the problem is not solved or a defect
occurs during this work, disconnect the
connector and release the hooks to remove
the board.

Part number of the board:
PARTS PWB SIZE DETECTION ASSY SP
(303M894270)

Tool

Hook

Original table

Original width guide

Original table

Detector plate

Connector

Board (Pattern side)

Hook

5/12

Standard DP of

CD 5025, CD 5030 / DC 6025, DC 6030

CDC 5520, CDC 5525 / DCC 6520, DCC 6525
256i, 306i
206ci, 256ci, 2550ci

DP 773

Affected Model: 3060i, 3560i
2500ci

1) Open the document processor.

Release three hooks on the DP rear cover.

2) Release two hooks and remove the DP rear

cover.

Hook Hook

Hook

DP rear cover

Document processor

DP rear cover

Hook

6/12

3) Open the DP upper cover.

4)

Machine rear side

Remove three clamps and pull out the wire
from the holder.

Wire is pulled out

(Machine rear side)

DP upper cover

Wire Clamp

Holder

Wire

7/12

5)

Machine front side

Release the hook of the original table from
the front cover.

6)

Machine rear side

Pull the original table toward the machine
front side and remove the wire holder of the
original table.

*Removing the wire holder, work afterward
will be easy.

7) Release four hooks with a tool like a flat-

blade screwdriver and remove the tray under
the original table.

*Release the hook at the machine rear side
and slide the tray toward the machine front
side to release the hook
at the machine front side.

Machine rear side Machine front side

Front cover

Original table

Hook

Wire holder

Original table

Tray

Hook

Hook

8/12

8) Remove three screws on the lower cover

of the original table.

9) Open the upper cover of the original table.

10) Clea n the d ete ctor plate fitted at the

backside of the original table and the
board with alcohol and wipe them with a
dry cloth.
(Take care not to deform the detector plate
when cleaning it.)

Apply the gel type lubricant to the board.
(Refer to page 1 for details of where to apply
it, etc.)

*If the problem is not solved or a defect
occurs during this work, disconnect the
connector and release the hooks to remove
the board.

Part number of the board:
PARTS PWB SIZE DETECTION ASSY SP
(303M894270)

Screw

Lower cover of original table

Upper cover of the original table

Detector plate

Backside of the upper cover of the
original table

Hook

Board (pattern side)

Connector

9/12

DP 480

Affected Model: 1855, 2256

1 Open the DP upper cover.

2)

Machine front side

Release the hook of the original table from
the front cover.

Machine rear side

Pull the original table toward the machine
front side and remove the wire holder of the
original table.

*Removing the wire holder, work afterward
will be easy.

3) Remove the screw and release six hooks to

remove the cover of the original table.

DP upper cover

Original table

Machine front side

Machine rear side

Hook

Front cover

Wire holder

Hook

Screw

Original table cover

10/12

4) Clean the detector plate fitted at the

backside of the original table and the
board with alcohol and wipe them with a dry
cloth.
(Take care not to deform the detector plate
when cleaning it.)

Apply the gel type lubricant to the board.
(Refer to page 1 for details of where to apply
it, etc.)

*If the problem is not solved or a defect
occurs during this work, disconnect the
connector and release the hooks to remove
the board.

Part number of the board:
PARTS PWB SIZE DETECTION ASSY SP
(303M894270)

5) Supplementary

When reattaching the parts, make sure
that the wire is aligned inside the hook.

P

ARTS TABLE

No.

Old Part

No.

New Part

No.

Description

Q’ty Compatibility

Affected model

Remarks

Old New Old New

1 ----------- 302LC94790 GREASE FLOIL G-347CA(10G) SP - 1

- O

Lubricant

10gram content

Hook

Detector plate

Board (pattern side)

Connector

Wire

11/12

Classification:

Entire Stock Rework
In-Field modification at next visit

X

In-Field modification by case

X

Information only
No modification necessary

Field Measure:

Apply the gel type lubricant (No.1) in reference to <Where to apply lubricant> when the above
phenomenon arises. (Refer to page two and after for the Disassembly Procedures.)

Serial Nos.:

CD 1465
CD 1480
CD 5025

CD 5030
CDC 1965
CDC 1970
CDC 5520
CDC 5525

/
/
/
/

DC 2465ci
DC 2480ci
DC 6025ci

DC 6030ci
DCC 2965ci
DCC 2970ci
DCC 6520ci
DCC 6525ci

256ic

306ic
6555ic
8055ic

206ci

256ci
2550ci
6505ci
7505ci

DP 480ci
DP 770ci

DP 770Bi

DP 771ci
DP 772ci
DP 773ci

 No production
 No production
 No production
 No production
 No production
 No production
 No production
 No production
 V1D4X05530
 V1F4Y00235
 LNR4X00287
 LNS4900177
 From next production
 From next production
 No production
 LNP4900162
 LNQ4900051
 From next production
 No production
 LFU4924071
 No production
 LEN4903013
 LUE4X09497

12/12

L

EAFLET FOR APPLYING THE LUBRICANT

:

1/11

Technical Bulletin UTAX

UTAX
UTAX

CD 5025P

CD 5025P

CD 5030P

TA
TA
TA

DC 6025P

DC 6025P

DC 6030P

TB-37B

2MW-E218/M Date: 09-01-2015

Priority:

…A  highest priority / …B  second priority / …C  other / S… Service Information

Corrective measures for the Document Processor frame damage

T

OPIC

:

If the DP is pressed with an excess force while setting thick book originals,
the left side hinge section of the DP frame might be broken.
Thus, the following set parts are set up for field measures. In case the DP
frame is broken, the jam J9000 or J9001 (*) might occur.
(* J9000: DP no original feed jam / J9001: DPDP original conveying jam)

P

ARTS FOR FIELD MEASURES: BUNDLED IN PARTS BASE ASSY

:

Left side hinge

SHEET LEFT GUIDE F

183,5mm

SHEET LEFT GUIDE R

121,8mm

No.11 PARTS BASE ASSY SP

Included:

1) FRAME ASSY

2) SHEET LEFT GUIDE F (303M824170)

3) SHEET LEFT GUIDE R (303M824180)

FRAME ASSY

2/11

R

EPLACEMENT PROCEDURES

:

DP disassembly procedures

1) Remove the DP front cover.
(5 hooks)

2) Open the DP and remove the original mat.

3) 3-1) Open the DP.
3-2) Release 3 hooks on the DP rear cover.

Hooks

DP front cover

Original mat

Hook

Hook

Hook

DP

DP rear cover

3/11

4) Remove the DP rear cover.

5) Remove the DP from the main unit.

6) 6-1) Open the DP upper cover
6-2) Remove the ring stopper.
6-3) Remove the stopper.
6-4) Remove the DP top cover.

DP rear cover

Hooks

DP upper cover

Ring stopper

Stopper

4/11

7) 7-1) Remove 5 clamps.
7-2) Disconnect the wire connector connected

to the PWB.

8)

(Machine rear side)

8-1) Remove the wire connector.

Z: Connected to the PI sensor wire (*)
Z’: Connected to the wire of the frame

assembly (*)
*Refer to the part marked with the dotted

line to the right for the precise position.
8-2) Remove the clamp.

Stopper

Clamp

Wire

Z

Z’

PI sensor wire

Z

Z’

Wire of frame assembly

5/11

9) 9-1) Remove the screw securing the wire
holder.

9-2) Remove the screw and connector.
Remove the DP signal wire.

10) Take out the original tray while passing the
original tray wire through the hole on the rear
frame.

11)

(Machine rear side)

Remove 3 screws circled in red that secure the
upper conveying unit.

(Machine rear side)

Frame

Wire holder

Screw

Screw

Connector

Signal wire

Original tray

Original

tray wire

Hole

6/11

12)

(Machine front side)

12-1) Disconnect the wire connector from the
LED PWB.

12-2) Remove the wire from the hooks as
marked with red circles in the figure to
the right.

12-3) Remove the access band.
12-4) Remove 2 screws securing the upper

conveying unit.

13) Remove the upper conveying unit.

LED PWB

Connector

Upper conveying unit

Access band

Screw

Screw

Upper conveying unit

7/11

14) 14-1) Remove the PI sensor, 2 clamps and the
access band.

14-2) Remove 4 screws and then remove the
lower conveying unit.

15) Remove 6 screws indicated by red circles (one
secured with the ground plate).

Remove the DP PWB and ground plate.

Screws

Screws

PI sensor

Access bandClamps

Lower conveying unit

DP PWB

Secured together

Ground plate

8/11

16) Remove 4 screws indicated by red circles and
then remove the right side hinge.

17) 17-1) Remove the screw and then remove the
DP switch.

17-2) Remove 5 screws indicated by red
circles (one secured together with the
left side hinge) and then remove the left
side hinge.

18) Remove the original stopper.

Right side hinge

Ground plate

DP switch

Secured together

Left side hinge

Original stopper

9/11

19 Remove the DP lower cover.

DP reassembly procedures

1) Affix SHEET LEFT GUIDE F and SHEET
LEFT GUIDE R bundled to PARTS BASE
ASSY SP after cleaning it with alcohol.

*Affix along with the mark-off line and press
firmly after affixing.

2) Re-assemble in the reverse procedures of disassembly.
*Note the following when the procedure 13 is conducted

(Reverse side of the above)

0,5mm

0mm

A

0,5mm

0,5mm

0mm

0mm

0,5mm

0mm

(After affixing)

DP lower cover

Latches

Hooks

DP lower cover

SHEET LEFT GUIDE F

183,5mm

SHEET LEFT GUIDE R

121,8mm

10/11

3)

Note when reassembling

(When conducting the procedure 13)
Reattach the upper conveying unit to the frame

assembly in the following procedure.
To avoid wire pinching at the work later,

temporarily place the upper conveying unit on
the frame assembly to check the wire
alignment inside the unit.

(Check if the wire is pinched.)

4) Rotate the gear at the machine rear side of the
upper conveying unit counter-clockwise and
lower Guide (X).

Upper conveying unit (Machine rear side)

Before lowering Guide (X)

Lowered Guide (X)

(Machine front side)

(Machine rear side)

Upper conveying unit

Check wire

Align wire within

this range

Take out wire

through this hole

Gear

Gear

Guide (X)

Gear

11/11

5) Reattach the upper conveying unit to the frame
assembly.

Note

If reattached without lowering Guide (X),
Guide (X) covers Guide (Y) of the lower
conveying unit and Guide (X) cannot move.
Note this causes a paper jam.

P

ARTS TABLE

No.

Old Part

No.

New Part

No.

Description

Q’ty Compatibility

Affected model

Remarks

Old New Old New

1 ---------- 303M894280 PARTS BASE ASSY SP - 1

- O

Classification:

Entire Stock Rework
In-Field modification at next visit

X

In-Field modification by case

X

Information only
No modification necessary

Field Measure:

Replace with the set parts (No1) when the above phenomenon arises.

Serial Nos.:

CD 5025

CD 5030
CDC 5520
CDC 5525

/
/
/
/

DC 6025ci
DC 6030ci
DC 6520ci
DC 6525ci

256ic
306ic
206ci
256ci

2550ci

Upper conveying unit (Machine front side)

Guide (X)

Guide (Y)

Lower conveying unit

There is no serial number information because this is to inform
the service parts registration.