US Robotics 002605-00, Sportster Voice 56K F User Manual

This manual covers installation and operating instructions for the following U.S. Robotics modems:

• • Sportster Voice 56K∗∗ internal and external modems

U.S. Robotics, the USRobotics logo, and Sportster are registered trademarks and Connections, Total Control, Courier, RapidComm, x2, and the x2 logo are trademarks of U.S. Robotics. Windows is a registered trademark of Microsoft Corp. CompuServe is a registered trademark of CompuServe Inc. America Online is a registered trademark of America Online Inc. Any other trademarks, trade names, service marks, or service names owned or registered by any other company and used in this manual are the property of their respective companies.

∗∗ IMPORTANT! This modem is 56Kbps capable. However, current FCC rules limit download

speeds to 53Kbps. See page 3 for details.

TABLE OF CONTENTS

U.S. Robotics: The Intelligent Choice in Information Access 1 Welcome to x2 Information Access 2 Product Features 4 Read This First! 6 Part I - Internal Modem Installation 6

Section A: Internal Modem Installation with Windows 3.x 7

A Word about COM Ports and IRQs 8 How to Use ComTest to Determine Your Modem’s Settings 9 What to Do with ComTest’s Recommendation 13 How to Change the Factory Settings 16 How to Insert the Modem 17 Installing RapidComm Voice with the Setup Wizard 24 Sending Your First Fax 37

Section B: Internal Modem Installation with Windows 95 40

Plug and Play Installation 40 How to Prepare for Plug and Play Installation 41 How to Insert the Modem 42 How to Move Through the “New Hardware Found” Screens 46 Installing RapidComm Voice with the Setup Wizard 49

TABLE OF CONTENTS

iii

Sending Your First Fax 63

Part II - External Modem Installation 66

Section A: External Modem Installation with Windows 3.x 67

How to Determine Which Serial Cable to Buy 67 How to Hook Up the Modem 69 Installing RapidComm Voice with the Setup Wizard 70 Sending Your First Fax 83

Section B: External Modem Installation with Windows 95 86

How to Determine Which Serial Cable to Buy 86 How to Hook Up the Modem 88 How to Move Through the “New Hardware Found” Screens 89 Installing RapidComm Voice with the Setup Wizard 92 Sending Your First Fax 106

Part III - Beyond Setup 109

Section A: Installing Other Fax/Data/Voice Software 110

Type of Modem 110 Initialization String 110 Flow Control 111 UART (External Modems Only) 111

Section B: Troubleshooting and Online Help Resources 112

TABLE OF CONTENTS

Internal Modem Users Only 118 If You Are Running DOS 6.0 or Higher 118 Online Help Resources 119 Are You Still Having Problems? 123 If You Must Return the Modem to Us 123 RapidComm Voice Troubleshooting Tips 124

A Note to Users with Older Versions of RapidComm on Their Systems 125 Section C: Glossary 126 Section D: Technical Quick Reference 139

Front Panel Lights 140

Command Summary 141

DIP Switches (Modems with DIP Switches Only) 156

S-Registers 158

The Serial Interface 169 Section E: Regulatory Information 171

Manufacturer’s Declaration of Conformity 171

Caution to the User 172

IC (Canada) 172

UL Listing/CUL Listing 173

Connecting to the Telephone Company 173

TABLE OF CONTENTS

Fax Branding 173

Radio and Television Interference 174

For Canadian Modem Users 175

Limited Warranty 179

Index 181

U.S. ROBOTICS: THE INTELLIGENT CHOICE IN

INFORMATION ACCESS

ongratulations! You have just purchased the

Sportster® Voice 56K faxmodem. Since 1976, U.S. Robotics has grown to become a key manufacturer and developer of information access technology. U.S. Robotics’ advanced technology allows you to use your faxmodem to open up a new world of information access. And now you can take advantage of the highest transfer rates available today with our new x2™ technology!

As an innovator in the data communications field, U.S. Robotics has a history of bringing the latest technology to market at an affordable price.

U.S. Robotics owns the core technology, known as the data pump, that works in its access products. This allows U.S. Robotics to bring new technologies and features to market faster and at a lower cost while passing the savings on to you.

Be sure to read the following section to learn more about the latest U.S. Robotics breakthrough, x2 technology. Your new Sportster takes advantage of this technology to make connecting over analog lines faster than ever before.

For more information on U.S. Robotics, visit the U.S. Robotics World Wide Web Home Page at:

http://www.usr.com.

WELCOME TO X2 INFORMATION ACCESS

The latest breakthrough in online communications

Until now, 33.6 Kbps was thought to be the practical limit for speed over standard phone lines. Now, x2 shatters that barrier, to bring you download speeds of up to 56 Kbps.

However, due to FCC rules which restrict power output of your service provider’s modems, current download speeds are limited to 53Kbps. This modem is easily upgradable to new features and enhancements as they become available.

An integrated end-to-end solution from the leader

U.S. Robotics is well positioned to bring you x2 technology. Our Sportster modems are the world's number one seller, and our Total ControlTM and CourierTM product lines are favored by many Internet service providers. This widespread acceptance allows U.S. Robotics to offer x2 technology to virtually anyone.

WELCOME TO X2 INFORMATION ACCESS

Taking advantage of the modern telephone network

x2 technology uses the increasingly digital telephone network to bring you faster downloads, by eliminating the analog-to-digital conversion in the downstream path.

x2 takes advantage of the typical network configuration found when an analog subscriber connects to a digitally connected server. Because it bypasses the analog-to-digital conversion in the downstream path, x2 can use nearly all of the available 64K network bandwidth. (Upstream data, typically less speed sensitive, travels at the standard V.34 rate.)

The result is a completely new kind of transmission technique. Based on “encoding” rather than “modulation,” it can give you download speeds that you never thought possible. What’s more, with standard V.42 bis compression, x2 can download at speeds up to a blistering 115.2 Kbps.

The new standard for online speed

U.S. Robotics has already submitted x2 to the ITU-T standards committee for acceptance as the next online standard.

For more information on U.S. Robotics’ x2 technology, see our World Wide Web page at

http://x2.usr.com.

PRODUCT FEATURES

Your new x2 modem provides many advanced features. Here are just a few:

Modulation Schemes

x2 technology ITU-T V.34+ ITU-T V.34 ITU-T V.32bis ITU-T V.32 ITU-T V.22bis ITU-T V.22 ITU-T V.23 Bell 212A ITU-T V.21 Bell 103

Error Control and Data Compression Schemes

ITU-T V.42 ITU-T V.42bis

MNP 2-5

Fax Modulation Schemes

ITU-T V.17 ITU-T V.29 ITU-T V.27ter ITU-T V.21

Fax Standards

EIA 578 Class 1 FAX EIA 592 Class 2.0 FAX

Front Channel Link Rates

33333, 37333, 41333, 42666, 44000, 45333, 46666, 48000, 49333, 50666, 52000, 53333, 54666, 56000, 57333

Back Channel Link Rates

14400, 16800, 19200, 21600, 24000, 26400, 28800, 31200

V.34+ Link Rates

4800, 7200, 9600, 12000, 14400, 16800, 19200, 21600, 24000, 26400, 28800, 31200, 33600

V.32bis Link Rates

4800, 7200, 9600, 12000, 14400

Additional Link Rates

300, 1200/75 (V.23), 1200, 2400

Fax Link Rates

2400, 4800, 7200, 9600, 12000, 14400

PRODUCT FEATURES

Speakerphone

With the addition of an inexpensive set of externally powered speakers, your new Sportster Voice modem provides all the convenience of a full-duplex speakerphone. Unlike many half-duplex speakerphones, your Sportster allows you to converse normally without annoying echoes and distortion. Simply plug the speakers into the SPEAKER jack on the modem and you’re ready to go.

Personal Voice Mail

Personal Voice Mail turns your modem into a full-featured messaging system. Enjoy the convenience of professional voice mail in your home or office for a fraction of the cost.

With Personal Voice Mail, you can record custom greetings, receive messages, and set up multiple voice “mailboxes”. You can even access your voice messages remotely.

Your modem will automatically detect incoming fax/voice/data calls and route them appropriately. The included fax-on-demand feature allows callers to select information from a list and have it automatically faxed to them.

If you have an internal modem and are using the Windows 3.x operating system, start at

PART I - INTERNAL MODEM INSTALLATION

READ THIS FIRST!

Part I, Section A: Internal Modem Installation with Windows 3.x (page 7).

If you have an internal modem and are using the Windows 95 operating system, start at

Part I, Section B: Internal Modem Installation with Windows 95 (page 40).

If you have an external modem and are using the Windows 3.x operating system, start at

Part II, Section A: External Modem Installation with Windows 3.x (page 69).

If you have an external modem and are using the Windows 95 operating system, start at

Part II, Section B: External Modem Installation with Windows 95 (page 89).

This part of the manual covers the installation of your internal Sportster and the accompanying fax/data/voice software. The instructions are provided for both Windows

3.1/ 3.11 (hereafter jointly referred to as Windows 3.x) and Windows 95 users. Please refer to the section dealing with the operating system you use. The two sections are:

Section A: Internal Modem Installation

with Windows 3.x (page 7)

Section B: Internal Modem Installation

with Windows 95 (page 40)

SECTION A: INTERNAL MODEM INSTALLATION

WITH WINDOWS 3.X

You’ll need these items from your Sportster box:

modem phone cord

Connections CD manual

microphone

Plus:

a screwdriver (not included)

THIS FIRST SECTION WILL WALK YOU THROUGH THE STEPS INVOLVED IN CONNECTING YOUR SPORTSTER TO YOUR COMPUTER.

HARDWARE SOFTWARE TESTING

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

A Word about COM Ports and IRQs

Most computer accessories — a mouse, sound card, enhanced graphics card, scanner, etc. — require a special connection through which they can communicate with the computer. For an internal modem, it’scalled a communications (COM) port. Most computers have 1 or 2 COM ports but can have up to 4. On an internal modem, the COM port is represented by the modem itself.

Each COM port uses an IRQ (interrupt request). An accessory uses an IRQ to get the attention of your computer’s CPU (central processing unit) so that the accessory can perform a task. The computer stops what it’s doing, depending on the priority of the request, to help the accessory perform its task. When two accessories share an IRQ, it’s like two people asking different questions in unison to a third person. Just as the person being asked the two questions cannot understand either request, a computer can lock up or otherwise fail to communicate properly with your modem when there is an IRQ conflict.

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

D KEY POINT: Accessories cannot share

COM ports and should not share IRQs. When accessories try to share settings, they will either not work properly or not work at all. This section of the manual will help you understand the COM/IRQ settings on your new Sportster.

U.S. Robotics has set your Sportster to use COM 2 and IRQ 3. This is the industry standard for modem settings. In most cases, these settings will work. In some instances, however, these settings are already being used by another accessory, such as a sound card or another COM port. We recommend that you run the ComTest program (on the Connections CD) to determine what settings your modem should use.

NOTE: Some communications

software programs require a particular setting for your modem. (RapidComm Voice, which shipped with your modem, does not.) If you wish to use a program other than RapidComm Voice, now is a good time to read that software’s manual to determine what setting is required.

How to Use ComTest to Determine Your Modem’s Settings

1. Insert your Connections CD into your CD-

ROM drive.

2. In the Windows Program Manager, select

Run from the File menu. Enter the file name as d:\comtest.exe. This starts ComTest,

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

the program that determines which COM ports and IRQs are available for use by your modem.

3. The screen at the top of the next page

appears when ComTest starts.

• If there is a modem in your computer

which you are replacing with your new Sportster, you need to go to “Testing an Installed Modem” on page 13 to determine which options to select so that ComTest can detect what the older modem’s COM and IRQ settings are.

• If a modem is not currently installed in

your computer, choose the Recommend settings for a new modem option.

Then click on the Next button.

4. If it’s not already selected, choose the

Internal Modem option.

Then click on the Next button.

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

5. If you have a free setting, you will see a

screen like this.

COM2/IRQ3 is free in this example. ComTest might instead recommend COM1/IRQ4, COM3/IRQ4, or COM4/IRQ3 for your modem.

Write down the settings you’re given in the spaces provided on the first page of this manual. You’ll need to know the settings later.

Click on the Next button.

If you DO NOT have a free setting, you will

see a screen like this.

Click on the Finish button to exit ComTest. Go to “What to Do with ComTest’s Recommendation” on page 14.

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

6. When you see this screen, click on the

Finish button to exit ComTest.

Go to “What to Do with ComTest’s Recommendation” on page 14.

Testing an Installed Modem

If there is a modem already installed in your computer, you can determine its COM and IRQ settings by selecting the Test an installed modem option. Follow the instructions on

screen until you see the screen that tells you “Testing is complete.” This screen will also tell you which COM and IRQ settings your present modem is using. These are the settings you want to use for your new Sportster. Write the settings down in the spaces provided on the first page of this manual.

Turn off your computer and remove your present modem.

• If your present modem is using

COM2/IRQ3, go to “How to Insert the Modem” on page 19.

• If your present modem uses settings other

than COM2/IRQ3, go to “How to Change the Factory Settings” on page 17.

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

What to Do with ComTest’s Recommendation

NOTE: If your communications

software requires a setting for your modem that ComTest does not recommend, there is a good chance that the setting is being used by another device in your system. To find out how to free that setting in your system, consult your computer manufacturer’s manual. If the communications software requires COM2/IRQ3, go to “How to Insert the Modem” on page 19. If the communications software requires different settings, go to “How to Change the Factory Settings” on page

17.

If ComTest recommended COM1/IRQ4

You will have to change the factory settings on your modem.

Write “COM1” and “IRQ4” in the spaces provided on the first page of this manual. Go to “How to Change the Factory Settings” on page 17.

If ComTest recommended COM2/IRQ3

You can insert the modem, as is, into your computer.

Write “COM2” and “IRQ3” in the spaces provided on the first page of this manual. Go to “How to Insert the Modem” on page 19.

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

If ComTest recommended COM3/IRQ4 or COM4/IRQ3

Do not use either of these settings.

While the COM port part of the setting is acceptable (ComTest only recommends COM ports that are not being used), the IRQ part of the setting is not acceptable. When ComTest recommends either COM3/IRQ4 or COM4/IRQ3, the IRQ in the setting is being used by another accessory. You could use the suggested IRQ for the modem, but you run the risk that the modem and/or the other accessory sharing the IRQ might not work properly.

If you do not have a sound card, use COM3/IRQ5. Write “COM3” and “IRQ5” in the spaces provided on the first page of

this manual. You will have to change the factory settings on your modem. Go to “How to Change the Factory Settings” on page 17.

If you do have a sound card, use COM2/IRQ3. To use this setting, you have to first disable your computer’s second serial port (COM2). This is a pronged socket on the back of your computer.

Go to your computer manufacturer’s manual.

• Find out which of the sockets on the back

of your computer is the second serial port.

• If you have something plugged into that

port, find out if you can plug it in somewhere else. Any accessory plugged into that port after the port has been disabled will not work.

• Find out how to disable the COM port.

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

• Then return to this point in this manual to

continue. After disabling COM2, you can use the COM2/IRQ3 setting.

Write “COM2” and “IRQ3” on the first page of this manual and go to “How to Insert the Modem” on page 19.

If ComTest tells you that You do not have any available COM ports and/or IRQs

We recommend you disable COM1 or COM2. When you disable one of these COM ports, you can use it and its default IRQ for your modem. Go to your computer manufacturer’s manual.

• Find out which socket is COM1 and which

is COM2.

• If nothing is plugged into either port, you

can disable either of the ports. Your

computer manufacturer’s manual will tell you how to disable the COM port.

• If one of the ports is being used by an

accessory, choose the unused port. Note if the port is COM1 or COM2. This is the port you should disable for your modem.

• If both ports are being used, you may be

able to attach one of the accessories elsewhere so that you can disable that COM port for use by your modem. The accessory will not work once its port is disabled.

If you’ve disabled COM1, you can now use the COM1/IRQ4 setting. Write this setting down on the first page of this manual. Go to “How to Change the Factory Settings”. If you’ve disabled COM2, you can now use the COM2/IRQ3 setting. Write this setting

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

down on the first page of this manual. Go to “How to Insert the Modem” on page 19.

How to Change the Factory Settings

(NOTE: If ComTest recommended COM2/IRQ3 for your modem, you can skip this section.)

1. Always touch an unpainted metal part of

your computer (the back is usually

unpainted) to discharge static electricity

before handling the modem. Static can

damage your modem.

2. Take the modem out of its plastic bag.

3. Find the COM port and IRQ shunts (small

black plastic pieces) on your modem. They

should be in roughly the area indicated in

the following illustration.

4. To change the COM port and IRQ settings,

you must move the shunts on the COM port and IRQ pins. To do this, lift the shunts off the pins.

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

TIP: Grasp the shunts with a tweezers

or needle-nosed pliers. DO NOT grasp too firmly, as you may crush the shunts. If a shunt seems stuck, gently rock it back and forth as you lift. Do not touch any other part of the modem or your computer with the tweezers/pliers.

5. Move the shunt to the new setting.

• The COM port setting can involve one

to three shunts. The four possible COM port settings are as follows:

0 1 SEL

COM 1

0 1 SEL

COM 3

0 1 SEL

COM 4

0 1 SEL

COM 2

• Unlike most COM port settings, the

IRQ setting involves only one shunt. Simply move the shunt to the pin labeled with the IRQ you want.

How to Insert the Modem

NOTE: Before installing your

modem, write its serial number in the space provided on the first page of this manual. (You’ll find the serial number underneath the bar code on the white sticker on the modem and on the box the modem came in.) If you place a call to our technical support department, the technical support representative will ask you for the serial number. This will help him or her identify the type of modem you have.

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

1. Turn off your computer and unplug it from

the electrical outlet.

2. Unplug any peripheral devices (printer,

monitor, keyboard, mouse, etc.) from the

computer.

TIP: Before you unplug anything,

label the cords or make a sketch of how things are connected. This can be helpful when you plug things back in later.

CAUTION: To avoid risk of

electric shock, make sure your computer and all peripheral devices are turned off and unplugged.

3. Remove the screws from your computer’s

cover and then remove the cover, as shown in the following diagrams. Your computer may differ in appearance from these diagrams, but the basic principle for removing the cover should be the same. Refer to your computer manufacturer’s manual if you need further instructions.

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

4. Find an empty ISA expansion slot that’s at

least as long as the gold edge of your

modem. ISA slots are black plastic grooves

lined with silver. Unscrew and remove the

expansion slot cover (the long narrow piece

of metal that keeps dust from entering

through the opening perpendicular to the

slot). Be careful not to drop the screw into

the computer.

5. Holding the modem at each corner, with the

gold edge facing the slot, push the modem down as gently as possible until it snaps into the expansion slot. (NOTE: The drawings show horizontally aligned expansion slots. Some computers have vertically aligned slots. The instructions apply to both styles.)

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

You will need to apply a little pressure to seat the modem properly. Sometimes a gentle back-and-forth motion helps to fit the modem all the way into the slot. If you feel resistance, the modem may not be properly lined up with the slot. Do not force it into the slot. Remove the modem and try again.

6. Once the modem is in place, fasten it firmly

into place using the screw that you removed

in step 4.

7. Put the computer’s cover back on and

fasten it with the screws you removed in

step 3.

8. If you currently have a phone plugged into

the wall jack you intend to use for the

modem, disconnect the phone from the

jack.

9. Plug one end of the phone cord that came

with the modem into the TELCO jack on

the modem. Plug the other end of the cord

into the wall jack. (If you want to use a telephone on the same line when you’re not using the modem, plug the telephone’s cord into the modem’s PHONE jack.)

WARNING: The phone jack you

use must be for an ANALOG phone line. Most offices use digital lines. Be sure you know what type of line you have. The modem will be damaged if you use a digital phone line.

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

10. Plug the microphone into the MIC jack on

the modem. Place the microphone where it will pick up your voice.

11. Plug the power cords, cables, and

peripherals back into the computer and turn the computer on.

12. Start Windows.

13. If you have your modem set to one of these

settings.

• COM1/IRQ4

• COM2/IRQ3

• COM3/IRQ4

• COM4/IRQ3

Go to “Installing RapidComm Voice with the Setup Wizard” on page 25.

14. If you have your modem set to a setting that

is not in the preceding list, enter your

Program Manager and double-click on

the Main icon.

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

15. Double-click on the Control Panel icon.

16. Double-click on the Ports icon.

17. If it’s not already selected, select the COM

port for your modem.

Click on the Settings button.

18. Click on the Advanced button.

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

19. Scroll to select the IRQ you set your

modem for.

20. Click the OK button.

You will see a brief series of screens after the preceding screen. Click on each screen’s OK button until you see a screen with a Close button. Click on the Close button to exit Program Manager.

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

THIS NEXT SECTION WALKS YOU THROUGH THE STEPS INVOLVED IN INSTALLING THE FAX/DATA/VOICE SOFTWARE FROM THE

CONNECTIONS CD ONTO YOUR COMPUTER.

HARDWARE SOFTWARE TESTING

Installing RapidComm Voice with the Setup Wizard

This section will walk you through the basics of running the U.S. Robotics Setup Wizard, which installs RapidComm Voice (fax/data/voice software) and other useful software programs. It also helps you register your new Sportster modem.

RapidComm Voice simplifies sending and receiving faxes directly from your computer desktop. You can send faxes to specified groups of numbers after building your own fax directory, specify individual cover pages when necessary, and send individual faxes without exiting your word processing program.

Additionally, RapidComm Voice works to turn your desktop into a powerful voice message center with multiple mailboxes.

NOTE: If you have an older version

of RapidComm or RapidComm Voice installed on your system, uninstall it before continuing.

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

1. In Program Manager, click on the File

menu and select Run.

2. In the text box, type D:\usrcd3.exe (If

your CD-ROM drive has a letter name other than D, type that letter in place of D.) Then click the OK button.

3. You will see a screen that looks like this.

4. After you read this screen, click on the Yes

button.

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

5. After reading the following screen, click on

the Next button.

6. You will see this screen for a moment.

7. When you see this screen, select the correct

modem, verify that the port setting is

correct, and then click on the Next button.

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

8. When you see the following two screens, fill

in the blank boxes with the appropriate information, using the Tab key to move between fields. Click on each screen’s Next button when you have filled in all of the necessary information.

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

9. In the following screen, un-check any

software you do not want by clicking on the name of the software. An “x” in the box to the left of each application indicates that software will be installed. We recommend that you install all of the software listed. (NOTE: Make sure you select the correct translation of RapidComm Voice.) Then click on the Next button.

10. As the CD installs the software on your

system, you will see a series of screens that

guide you through the installation. Please

follow the on-screen directions.

11. This is the first screen of the RapidComm

Voice Setup program. The RapidComm

Voice files will be saved to the location

listed in the dialog box. If you wish to save

the files to another location, enter the path

in place of the path listed in the dialog box.

Then click on Install.

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

12. You will see this screen for a moment as the

Setup Wizard installs the RapidComm Voice files.

13. After you read this screen, click on either

the Yes or No button.

• If you click on the Yes button, every

document you print will be treated as a fax unless you change the printer

selection in the program from which you're trying to print.

• If you click on the No button,

RapidComm Voice will not be chosen as the default printer. When you want to send a fax, you will have to select RapidComm Voice as the printer in the program from which you're trying to print.

14. You will see this screen for a moment.

15. After you read this screen, click on the OK

button.

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

16. After you read this screen, click on the OK

button.

17. When you see this screen, we recommend

you click on the Yes button.

NOTE: If you click on “No,” the registration screens will appear upon your next restart.

18. After you read the following three screens

and verify that the information you typed

earlier is correct, click on each screen’s

Next button.

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

19. When you see this screen, By Modem will

already be selected. We recommend you

choose the By Modem option because it's a

great way to try out your Sportster. Choose

By Modem by clicking on the OK button.

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

20. After you read this screen, we recommend

you click on the Yes button.

21. When you see this screen

• If you have to dial a prefix (such as 9) to

make a call outside your building, type

the prefix before the 1 in the Prefix box and then click on the Dial button.

• If you do NOT have to dial a prefix,

simply click on the Dial button.

22. Finally, you will see a screen indicating that

the registration information has been sent

(see circled text in the screen below).

23. Restart Windows.

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

24. When your desktop appears, double-click

on the RapidComm Voice icon.

25. The following screen is the first in the

RapidComm Voice Setup Wizard. After you read this screen, click on the Next button.

When you see this screen, you should only have to verify that the information shown is correct and then fill in the Data box (if you have a third phone number for your modem) and the Local Area Code box. Then click on the Next button.

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

27. After you verify the information on this

screen, click on the Next button.

28. When you see this screen…

Check the COM port your modem is connected to.

• If you know your modem is on COM 2

(which is selected by default), click on the Next button. Then go to step 29.

• If you know your modem is connected

to another COM port, select that port

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

on screen and then click on the Next button. Then go to step 29.

• If you're not sure which port your

modem is on, click on the Auto Detect button. The Auto Detect program will search your system to see which COM port your modem is attached to. You'll see a screen like this.

Click on the Next button. Then go to step 29.

• If you get this screen instead

Go to the "Troubleshooting and Online Help Resources" section.

29. When you see the following screen, select

single or multiple mailboxes for your

personal voice mail system. Then click on

Next.

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

30. When you see this screen

• If you want RapidComm Voice to start

up every time you start Windows, select the box to the left of Run RapidComm Voice at Windows startup. Then click on the Finish button.

• If you do not want RapidComm Voice

to start up every time you start Windows, simply click on the Finish button.

31. After a moment, you will see this screen.

This is the main RapidComm Voice screen. For sending your first fax, keep this screen open. (After this initial run, RapidComm Voice will not need to be running in order to send a fax.)

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

THIS SECTION WALKS YOU THROUGH TESTING THE MODEM AND THE FAX/DATA/VOICE SOFTWARE WHILE SENDING YOUR FIRST FAX WITH YOUR NEW SPORTSTER.

HARDWARE SOFTWARE TESTING

Sending Your First Fax

Using RapidComm Voice, you can send and receive faxes directly from your computer and eliminate the need for an expensive fax machine. Once you learn the basics of sending faxes, you can learn more involved fax functions (such as sending documents to groups of numbers at assigned times) and how to transfer data files. (These more advanced

functions are explained in the electronic RapidComm Voice manual on your Connections CD.) This chapter will walk you through sending your first fax.

1. Open an application in which you can

create documents that you might want to

fax (e.g. a word processing application).

Create a document containing only a

sentence or two. Name the document

"tester". Keep the document open.

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

2. From the File menu, select Print.

3. If it's not already selected as the printer

driver, select RapidComm Voice as the printer. This can be changed in the Control Panel or in the print dialog box of most Windows applications.

4. Click on the OK button or the Print button

(the button you click in that application to

indicate you're ready to print) in the Print

dialog box.

5. When you see this screen, fill in the

information shown in the text boxes in the

following screen. The U.S. Robotics fax

number is 847-676-3559. This will send

your "tester" document to a U.S. Robotics

fax machine.

PART I: SECTION A: INTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

NOTE: If you have to dial a special prefix (such as 9) to connect to a telephone number outside of your building, make sure you type that prefix in before the telephone number.

When you've finished, click on the Send Fax button.

6. You will see a series of screens as the fax is

being transmitted. When the fax has been successfully transmitted, you will see a screen that looks like this.

C Congratulations —you are ready to start using your Sportster!

You can now go to the “Troubleshooting and Online Help Resources” section of this guide for information on how to contact U.S. Robotics using your Sportster.

You can also go to the electronic RapidComm Voice manual on your Connections CD for more detailed instructions on sending faxes and other things you can do with your Sportster and RapidComm Voice.

SECTION B: INTERNAL MODEM INSTALLATION

WITH WINDOWS 95

You’ll need these items from your Sportster box:

modem phone cord

Connections CD manual

microphone

Plus:

a screwdriver (not included)

THIS FIRST SECTION WILL WALK YOU THROUGH THE STEPS INVOLVED IN CONNECTING YOUR SPORTSTER TO YOUR COMPUTER.

HARDWARE SOFTWARE TESTING

Plug and Play Installation

With Windows 95, you should be able to simply plug your new modem into your computer, power up, and be ready to work. The operating system does all the work of recognizing the modem for you. This section will walk you through this “Plug and Play” installation.

PART I: SECTION B: INTERNAL MODEM INSTALLATION WITH WINDOWS 95

How to Prepare for Plug and Play Installation

1. Touch an unpainted metal part of your

computer (the back is usually unpainted) to discharge static electricity. Static can damage your modem.

2. Take the modem out of its plastic bag.

3. Find the COM port and IRQ shunts (small

black plastic pieces) on your modem. They should be in roughly the area indicated in the illustration at the right.

4. When doing a “Plug and Play” installation,

you need to take all the shunts off of the COM and IRQ jumpers. Remove them, and then replace them so each is sitting on one jumper pin as shown in the illustration on the next page.

PART I: SECTION B: INTERNAL MODEM INSTALLATION WITH WINDOWS 95

TIP: Grasp the shunts with a tweezers

or a needle-nosed pliers. DO NOT grasp too firmly, as you may crush the shunts. If a shunt seems stuck, try gently rocking it back and forth as you lift. Do not touch any other part of your computer with the tweezers/pliers.

4. Once you have placed all the shunts on

single jumper pins, you should be ready to insert the modem into your computer.

How to Insert the Modem

NOTE: Before installing your

modem, write its serial number in the spaces provided on the first page of this manual. (You’ll find the serial number underneath the bar code on the white sticker on the modem and on the outside of the box the modem came in.) If you ever need to call our technical support department, the technical support representative will ask you for the serial number. This will help him or her identify the type of modem you have.

PART I: SECTION B: INTERNAL MODEM INSTALLATION WITH WINDOWS 95

1. Turn off your computer and unplug it from

the electrical outlet.

2. Unplug any peripheral devices (printer,

monitor, keyboard, mouse, etc.) from the computer.

TIP: Before you unplug anything,

label the cords or make a sketch of how things are connected. This can be helpful when you plug things back in later.

CAUTION: To avoid risk of

electric shock, make sure your computer and all peripheral devices are turned off and unplugged.

3. Remove the screws from your computer’s

PART I: SECTION B: INTERNAL MODEM INSTALLATION WITH WINDOWS 95

4. Find an empty ISA expansion slot that’s at

least as long as the gold edge of your modem. (ISA slots are black plastic grooves lined with silver.) Unscrew and remove the expansion slot cover (the long narrow piece of metal that keeps dust from entering through the opening perpendicular to the slot). Be careful not to drop the screw into the computer.

5. Holding the modem at each corner, with the

gold edge facing the slot, push the modem down as gently as possible until it snaps into an expansion slot. (Note: The drawing shows horizontally aligned expansion slots. Some computers have vertically aligned slots. The instructions apply to both styles.)

PART I: SECTION B: INTERNAL MODEM INSTALLATION WITH WINDOWS 95

You’ll have to apply a little pressure to seat the modem properly. Sometimes a gentle back-and-forth motion helps fit the modem all the way into the slot. If you feel resistance, the modem may not be properly lined up with the slot. Do not force it into the slot. Remove the modem and try again.

6. Once the modem is in place, screw the

modem firmly into place using the screw that you removed in step 4.

7. Put the computer’s cover back on and

fasten it with the screws.

8. If you currently have a phone plugged into

the wall jack you’re going to use for the modem, disconnect the phone’s cable from the jack.

9. Plug one end of the phone cable that came

with the modem into the TELCO jack at

the rear of the modem. Plug the other end of the cable into the wall jack. (If you want to use a telephone on the same line as the modem, plug the telephone’s cable into the modem’s PHONE jack.)

PART I: SECTION B: INTERNAL MODEM INSTALLATION WITH WINDOWS 95

WARNING: The phone jack you

use must be for an ANALOG phone line. Most office phones are wired through digital lines. Be sure you know what type of line you have. The modem will be damaged if you use a digital phone line.

10. Plug the microphone into the MIC jack on

the modem. Place the microphone where it will pick up your voice.

11. Plug the power cords, cables, and

peripherals back into the computer and turn the computer on.

How to Move Through the “New Hardware Found ” Screens

1. When Windows restarts, after about a

minute you will see this screen pop up automatically.

If the Driver from disk... option is not already selected, select it.

Click on the OK button.

PART I: SECTION B: INTERNAL MODEM INSTALLATION WITH WINDOWS 95

2. Insert the Connections CD into your CD-

ROM drive.

3. When you see this screen, type in D:\ to

replace the A:\. (Note: If your CD-ROM drive has a different letter name, type that letter instead of D.)

Click on the OK button. Windows will install the drivers for your new modem.

4. Now you can verify that the install was a

success. When your desktop returns, click on the Start button and scroll up to Settings.

PART I: SECTION B: INTERNAL MODEM INSTALLATION WITH WINDOWS 95

5. Scroll over to select Control Panel. 6. Double-click on the Modems icon.

PART I: SECTION B: INTERNAL MODEM INSTALLATION WITH WINDOWS 95

7. In the Modems Properties screen, you

should see Sportster Voice 56000 Fax Internal listed. This indicates that your new

Sportster is installed correctly.

Click on the OK button.

Now you are ready to install the software for your modem.

THIS NEXT SECTION WALKS YOU THROUGH THE STEPS INVOLVED IN INSTALLING THE FAX/DATA/VOICE SOFTWARE FROM THE

CONNECTIONS CD ONTO YOUR COMPUTER.

HARDWARE SOFTWARE TESTING

Installing RapidComm Voice with the Setup Wizard

PART I: SECTION B: INTERNAL MODEM INSTALLATION WITH WINDOWS 95

Additionally, RapidComm Voice works to turn your desktop into a powerful voice message center with multiple mailboxes.

NOTE: If you have an older version

of RapidComm or RapidComm Voice installed on your system, uninstall it before continuing.

1. From the Windows 95 desktop, click on

the Start button and then Run.

PART I: SECTION B: INTERNAL MODEM INSTALLATION WITH WINDOWS 95

2. In the box, type D:\usrcd3.exe

(If your CD-ROM drive has a letter name other than D, type that letter in place of D.)

3. You will see a screen that looks like this.

4. After you read this screen, click on the Yes

button.

PART I: SECTION B: INTERNAL MODEM INSTALLATION WITH WINDOWS 95

5. After you read this screen, click on the

Next button.

6. You will see this screen for a moment.

7. When you see this screen, select the correct

modem, verify that the port setting is correct, and then click on the Next button.

PART I: SECTION B: INTERNAL MODEM INSTALLATION WITH WINDOWS 95

8. When you see the next two screens, fill in

the blank boxes with the appropriate information, using the Tab key to move between fields. Click on each screen’s Next button when you have filled in all of the necessary information.

PART I: SECTION B: INTERNAL MODEM INSTALLATION WITH WINDOWS 95

9. In the following screen, un-check any

software you do not want by clicking on the name of the software. An “x” in the box to the left of each application indicates that the software will be installed. We recommend that you install all of the software listed. (NOTE: Make sure you select the correct translation of RapidComm Voice.) Then click on the Next button.

10. As the CD installs the software on your

system, you will see a series of screens guiding you through the installation. Please follow the on-screen directions.

11. This is the first screen of the RapidComm

Voice Setup program. The RapidComm Voice files will be saved to the location listed in the dialog box. If you wish to save the files to another location, enter the path in place of the path listed in the dialog box. Then click on Install.

PART I: SECTION B: INTERNAL MODEM INSTALLATION WITH WINDOWS 95

12. You will see this screen for a moment as the

Setup Wizard installs the RapidComm Voice files.

13. When you see this screen, click on either

the Yes or No button.

• If you click on the Yes button, every

document you print will be treated as a fax unless you change the printer

selection in the program from which you are printing.

• If you click on the No button,

RapidComm Voice will not be selected as the default printer. When you want to send a fax, you must select RapidComm Voice as the printer in the program from which you are printing.

14. You will see this screen for a moment.

15. After you read this screen, click on the OK

button.

PART I: SECTION B: INTERNAL MODEM INSTALLATION WITH WINDOWS 95

16. After you read this screen, click on the OK

button.

17. After you read this screen, we recommend

you click on the Yes button.

NOTE: If you click on “No,” the registration screens will appear upon your next restart.

18. After you read the following three screens

and verify that the information you typed earlier is correct, click on each screen’s Next button.

PART I: SECTION B: INTERNAL MODEM INSTALLATION WITH WINDOWS 95

19. When you see this screen, you are ready to

register your new Sportster. By Modem will already be selected. We recommend you choose the By Modem option because it’s a great way to try out your Sportster. Choose By Modem by clicking on the OK button.

PART I: SECTION B: INTERNAL MODEM INSTALLATION WITH WINDOWS 95

20. After you read this screen, we recommend

you click on the Yes button.

21. When you see this screen…

• If you have to dial a prefix (such as 9) to

make a call outside your building, type the prefix before the 1 in the Prefix box and then click on the Dial button.

• If you do NOT have to dial a prefix,

simply click on the Dial button.

22. Finally, you will see a screen indicating that

the registration information has been sent (see circled text in the screen below).

23. Restart Windows.

PART I: SECTION B: INTERNAL MODEM INSTALLATION WITH WINDOWS 95

24. When you desktop appears, double-click

on the RapidComm Voice icon.

25. The following screen is the first screen of

the RapidComm Voice Setup Wizard. After you read the screen, click on the Next button.

PART I: SECTION B: INTERNAL MODEM INSTALLATION WITH WINDOWS 95

26. When you see this screen, you should only

have to verify the information shown, and then fill in the Data box (if you have a third phone number just for your modem) and the Local Area Code box. Then click on the Next button.

27. After you verify the information on this

screen, click on the Next button.

PART I: SECTION B: INTERNAL MODEM INSTALLATION WITH WINDOWS 95

28. When you see the following screen, make

sure the correct modem is selected. Then click on the Next button.

29. When you see the following screen, select

single or multiple mailboxes for your personal voice mail system.

PART I: SECTION B: INTERNAL MODEM INSTALLATION WITH WINDOWS 95

30. When you see this screen…

• If you want RapidComm Voice to

launch with every Windows startup, click on the box to the left of Run

RapidComm Voice at Windows startup. A check will appear in the box. Then click on the Finish button.

• If you do not want RapidComm Voice

to start every time you start Windows, simply click on the Finish button.

31. You will see this screen.

This is the main RapidComm Voice screen. To send your first fax, keep this screen open. (After this initial run, RapidComm Voice will not need to be running in order to send a fax.)

PART I: SECTION B: INTERNAL MODEM INSTALLATION WITH WINDOWS 95

THIS SECTION WALKS YOU THROUGH TESTING THE MODEM AND THE FAX/DATA/VOICE SOFTWARE WHILE SENDING YOUR FIRST FAX WITH YOUR NEW SPORTSTER.

HARDWARE SOFTWARE TESTING

Sending Your First Fax

functions are explained in the electronic RapidComm Voice manual that’s on your Connections CD.) This chapter will walk you through sending your first fax.

1. Open an application in which you can

create documents that you might want to fax (e.g. a word processing application). Create a document containing only a sentence or two. Name the document “tester”. Keep the document open.

PART I: SECTION B: INTERNAL MODEM INSTALLATION WITH WINDOWS 95

2. From the File menu, select Print.

3. If it’s not already selected as the printer,

select RapidComm Voice. This can be changed in most Windows applications in the print dialog box.

4. Click the OK button or the Print button

(whichever button you click in that application to indicate you’re ready to print) in the print dialog box.

5. When you see this screen, fill in the

information shown in below in the white boxes. For testing purposes, send your “tester” document to the U.S. Robotics fax number, 847-676-3559.

NOTE: If you have to dial a special prefix (such as 9) to connect to a telephone number outside of your building, make sure

PART I: SECTION B: INTERNAL MODEM INSTALLATION WITH WINDOWS 95

you type that prefix in before the telephone number.

When you’ve finished, click on the Send Fax button.

6. You will see a series of screens as the fax is

being transmitted. When the fax has been successfully transmitted, you will see a screen that looks like this.

Congratulations —you are now ready to start using your Sportster!

You can now go to the “Troubleshooting and Online Help Resources” section in this guide for information on how to contact U.S. Robotics using your Sportster.

Go to electronic RapidComm Voice manual on your Connections CD for more detailed instructions on sending faxes and other things you can do with your Sportster and RapidComm Voice.

PART II - EXTERNAL MODEM

INSTALLATION

This part of the manual covers the installation of your external Sportster and the accompanying fax/data/voice software. The instructions are provided for both Windows

3.1/ 3.11 (hereafter jointly referred to as Windows 3.x) and Windows 95 users. Please refer to the section dealing with the operating system you use. The two sections are:

Section A: External Installation with

Windows 3.x (page 69)

Section B: External Installation with

Windows 95 (page 89)

SECTION A: EXTERNAL MODEM INSTALLATION

WITH WINDOWS 3.X

You’ll need these items from your Sportster box:

modem phone

cord

Connections CD manual

power adapter

Plus:

A serial cable. (This must be purchased separately. See column to the right.)

THIS FIRST SECTION WILL WALK YOU THROUGH THE STEPS INVOLVED IN CONNECTING YOUR SPORTSTER TO YOUR COMPUTER.

HARDWARE SOFTWARE TESTING

How to Determine Which Serial Cable to Buy

Before you can begin installation, you need to purchase an RS-232 serial cable. The following section will help you to determine which serial cable to purchase.

PART II: SECTION A: EXTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

If your PC's serial connector looks like this

you need a shielded serial cable with a 25-pin female to 25-pin male connector.

If your PC's serial connector looks like this

you need a shielded serial cable with a 9-pin female to 25-pin male connector.

NOTE: Your computer’s rear panel

may not be identical to the diagrams above. However, you should look for connectors that match the enlarged portions of the diagrams. If you cannot locate the proper connector, refer to your computer’s manual.

PART II: SECTION A: EXTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

How to Hook Up the Modem

1. Turn off your computer and any attached

devices, such as a printer.

2. Connect the serial cable to the modem and

to the computer. When looking for the serial port label on the back of your computer, look for ports labeled COM, MODEM, RS-232, or SERIAL. DO NOT select AUX, GAME, LPT, or PARALLEL.

NOTE: Remember which serial port

you selected. This information will be necessary when installing your communications software.

3. Plug the power adapter into the power jack

on the modem and into a standard wall outlet.

4. Plug one end of the phone cord into the

telephone jack (labeled with a wall plug icon on the bottom of the case) and the other end into a phone wall jack.

WARNING: The phone jack you

use must be for an ANALOG phone line. Most office phones are wired through digital lines. Be sure you know what type of line you have. The modem will be damaged if you use a digital phone line.

PART II: SECTION A: EXTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

5. If you wish to use your modem and phone

through the same phone wall jack, plug your phone's cord into the modem's phone jack (labeled with a phone icon on the bottom of the case). Use an adapter cable if necessary. (NOTE: You cannot use the modem and phone at the same time if they are sharing a line.)

6. Turn your modem on.

7. Turn your computer on.

8. Start Windows.

THIS NEXT SECTION WALKS YOU THROUGH THE STEPS INVOLVED IN INSTALLING THE FAX/DATA/VOICE SOFTWARE FROM THE

CONNECTIONS CD ONTO YOUR COMPUTER.

HARDWARE SOFTWARE TESTING

Installing RapidComm Voice with the Setup Wizard

PART II: SECTION A: EXTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

Additionally, RapidComm Voice works to turn your desktop into a powerful voice message center with multiple mailboxes.

NOTE: If you have an older version

of RapidComm or RapidComm Voice installed on your system, uninstall it before continuing.

1. In Program Manager, click on the File

menu and select Run.

2. In the text box, type D:\usrcd3.exe (If

your CD-ROM drive has a letter name other than D, type that letter in place of D.) Then click the OK button.

PART II: SECTION A: EXTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

3. You will see a screen that looks like this.

4. After you read this screen, click on the Yes

button.

5. After reading the following screen, click on

the Next button.

6. You will see this screen for a moment.

PART II: SECTION A: EXTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

7. When you see this screen, select the correct

modem, verify that the port setting is correct, and then click on the Next button.

8. When you see the following two screens, fill

in the blank boxes with the appropriate information, using the Tab key to move between fields. Click on each screen’s Next button when you have filled in all of the necessary information.

PART II: SECTION A: EXTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

9. In the following screen, un-check any

10. As the CD installs the software on your

system, you will see a series of screens that guide you through the installation. Please follow the on-screen directions.

11. This is the first screen of the RapidComm

PART II: SECTION A: EXTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

12. You will see this screen for a moment as the

Setup Wizard installs the RapidComm Voice files.

13. After you read this screen, click on either

the Yes or No button.

• If you click on the Yes button, every

document you print will be treated as a fax unless you change the printer selection in the program from which you're trying to print.

• If you click on the No button,

RapidComm Voice will not be chosen as the default printer. When you want to send a fax, you will have to select RapidComm Voice as the printer in the program from which you're trying to print.

14. You will see this screen for a moment.

15. After you read this screen, click on the OK

button.

PART II: SECTION A: EXTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

16. After you read this screen, click on the OK

button.

17. When you see this screen, we recommend

you click on the Yes button.

NOTE: If you click on “No,” the registration screens will appear upon your next restart.

18. After you read the following three screens

and verify that the information you typed

earlier is correct, click on each screen’s Next button.

PART II: SECTION A: EXTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

19. When you see this screen, By Modem will

already be selected. We recommend you choose the By Modem option because it's a great way to try out your Sportster. Choose By Modem by clicking on the OK button.

PART II: SECTION A: EXTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

20. After you read this screen, we recommend

you click on the Yes button.

21. When you see this screen

• If you have to dial a prefix (such as 9) to

make a call outside your building, type

the prefix before the 1 in the Prefix box and then click on the Dial button.

• If you do NOT have to dial a prefix,

simply click on the Dial button.

22. Finally, you will see a screen indicating that

the registration information has been sent (see circled text in the screen below).

23. Restart Windows.

PART II: SECTION A: EXTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

24. When you desktop appears, double-click

on the RapidComm Voice icon.

25. The following screen is the first in the

RapidComm Voice Setup Wizard. After you read this screen, click on the Next button.

PART II: SECTION A: EXTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

27. After you verify the information on this

screen, click on the Next button.

28. When you see this screen…

Check the COM port your modem is connected to.

• If you know your modem is on COM 2

(which is selected by default), click on the Next button. Then go to step 29.

• If you know your modem is connected

to another COM port, select that port

PART II: SECTION A: EXTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

on screen and then click on the Next button. Then go to step 29.

• If you're not sure which port your

modem is on, click on the Auto Detect button. The Auto Detect program will search your system to see which COM port your modem is attached to. You'll see a screen like this.

Click on the Next button. Then go to step 29.

• If you get this screen instead

Go to the "Troubleshooting and Online Help Resources" section.

29. When you see the following screen, select

single or multiple mailboxes for your personal voice mail system. Then click on Next.

PART II: SECTION A: EXTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

30. When you see this screen

• If you want RapidComm Voice to start

up every time you start Windows, select the box to the left of Run RapidComm Voice at Windows startup. Then click on the Finish button.

• If you do not want RapidComm Voice

to start up every time you start Windows, simply click on the Finish button.

31. After a moment, you will see this screen.

This is the main RapidComm Voice screen. For sending your first fax, keep this screen open. (After this initial run, RapidComm Voice will not need to be running in order to send a fax.)

PART II: SECTION A: EXTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

THIS SECTION WALKS YOU THROUGH TESTING THE MODEM AND THE FAX/DATA/VOICE SOFTWARE WHILE SENDING YOUR FIRST FAX WITH YOUR NEW SPORTSTER.

HARDWARE SOFTWARE TESTING

Sending Your First Fax

functions are explained in the electronic RapidComm Voice manual on your Connections CD.) This chapter will walk you through sending your first fax.

1. Open an application in which you can

create documents that you might want to fax (e.g. a word processing application). Create a document containing only a sentence or two. Name the document "tester". Keep the document open.

PART II: SECTION A: EXTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

2. From the File menu, select Print.

3. If it's not already selected as the printer

driver, select RapidComm Voice as the printer. This can be changed in the Control Panel or in the print dialog box of most Windows applications.

4. Click on the OK button or the Print button

(whichever button you click in that application to indicate you're ready to print) in the print dialog box.

5. When you see this screen, fill in the

information shown below in the white boxes. The U.S. Robotics fax number is 847-676-3559. This will send your "tester" document to a U.S. Robotics fax machine.

NOTE: If you have to dial a special prefix (such as 9) to connect to a telephone number outside of your building, make sure you type that prefix in before the telephone number.

When you've finished, click on the Send Fax button.

6. You will see a series of screens as the fax is

being transmitted. When the fax has been

PART II: SECTION A: EXTERNAL MODEM INSTALLATION WITH WINDOWS 3.X

successfully transmitted, you will see a screen that looks like this.

Congratulations —you are ready to start using your Sportster!

You can now go to the “Troubleshooting and Online Help Resources” section of this guide for information on how to contact U.S. Robotics using your Sportster.

You can also go to the electronic RapidComm Voice manual on your Connections CD for more detailed instructions on sending faxes and other things you can do with your Sportster and RapidComm Voice.

SECTION B: EXTERNAL MODEM INSTALLATION

WITH WINDOWS 95

You’ll need these items from your Sportster box:

modem phone cord

Connections CD manual

power adapter

Plus:

A serial cable. (This must be purchased. See column to the right.)

THIS FIRST SECTION WILL WALK YOU THROUGH THE STEPS INVOLVED IN CONNECTING YOUR SPORTSTER TO YOUR COMPUTER.

HARDWARE SOFTWARE TESTING

How to Determine Which Serial Cable to Buy

Before you can begin installation, you need to purchase an RS-232 serial cable. The following section will help you to determine which serial cable to purchase.

PART II: SECTION B: EXTERNAL MODEM INSTALLATION WITH WINDOWS 95

If your PC's serial connector looks like this

you need a shielded serial cable with a 25-pin female to 25-pin male connector.

If your PC's serial connector looks like this

you need a shielded serial cable with a 9-pin female to 25-pin male connector.

NOTE: Your computer’s rear panel

may not be identical to the diagrams above. However, you should look for connectors that match the exploded portions of the diagrams. If you cannot locate the proper connector, refer to your computer’s manual.

PART II: SECTION B: EXTERNAL MODEM INSTALLATION WITH WINDOWS 95

How to Hook Up the Modem

1. Turn off your computer and any attached

devices, such as a printer.

2. Connect the serial cable to the modem and

to the computer. When looking for your serial port label on the back of your computer, select COM, MODEM, RS232, or SERIAL. DO NOT select AUX, GAME, LPT, or PARALLEL.

Note: Remember which serial port

you selected. This information will be necessary when installing your communications software.

3. Plug the power adapter into the power jack

and into a standard wall outlet.

4. Plug one end of the phone cord into the

telephone jack (labeled with a wall plug icon on the bottom of the case) and the other end into a phone wall jack.

WARNING: The phone jack

you’re going to use must be for an ANALOG phone line. Most office phones are wired through digital lines. Be sure you know what type of line you have. The modem will be damaged if you use a digital phone line.

5. If you wish to use your modem and phone

through the same phone wall jack, plug your phone's cord into the modem's phone jack (labeled with a phone icon on the bottom of the case). Use an adapter cable

PART II: SECTION B: EXTERNAL MODEM INSTALLATION WITH WINDOWS 95

if necessary. (NOTE: You can not use the modem and phone at the same time if they share the same line.)

6. Turn your modem on.

7. Turn your computer on.

8. Start Windows.

How to Move Through the “New Hardware Found ” Screens

1. When Windows restarts, after about a

minute you will see this screen pop up automatically.

If the Driver from disk... option is not already selected, select it.

Click on the OK button.

PART II: SECTION B: EXTERNAL MODEM INSTALLATION WITH WINDOWS 95

2. Insert the Connections CD into your CD-

ROM drive.

3. When you see this screen, type in D:\ to

replace the A:\. (If your CD-ROM drive has a different letter name, type that letter instead of D.)

Click on the OK button. Windows will install the drivers for your new modem.

4. Now you can verify that the install was a

success. When your desktop returns, click on the Start button and scroll up to Settings.

PART II: SECTION B: EXTERNAL MODEM INSTALLATION WITH WINDOWS 95

5. Scroll over to select Control Panel. 6. Double-click on the Modems icon.

PART II: SECTION B: EXTERNAL MODEM INSTALLATION WITH WINDOWS 95

7. In the Modems Properties screen, you

should see Sportster Voice 56000 Fax External listed. This indicates that your

new Sportster is installed correctly.

Click on the OK button.

Now you are ready to install the software for your modem.

THIS NEXT SECTION WALKS YOU THROUGH THE STEPS INVOLVED IN INSTALLING THE FAX/DATA SOFTWARE FROM THE CONNECTIONS CD ONTO YOUR COMPUTER.

HARDWARE SOFTWARE TESTING

Installing RapidComm Voice with the Setup Wizard

This section will walk you through the basics of running the U.S. Robotics Setup Wizard, which installs RapidComm Voice (fax/data/voice software) and other useful

PART II: SECTION B: EXTERNAL MODEM INSTALLATION WITH WINDOWS 95

software programs. It also helps you register your new Sportster modem.

Additionally, RapidComm Voice works to turn your desktop into a powerful voice message center with multiple mailboxes.

NOTE: If you have an older version

of RapidComm or RapidComm Voice installed on your system, uninstall it before continuing.

1. From the Windows 95 desktop, click on

the Start button and then Run.

PART II: SECTION B: EXTERNAL MODEM INSTALLATION WITH WINDOWS 95

2. In the box, type D:\usrcd3.exe

(If your CD-ROM drive has a letter name other than D, type that letter in place of D.)

3. You will see a screen that looks like this.

4. After you read this screen, click on the Yes

button.

PART II: SECTION B: EXTERNAL MODEM INSTALLATION WITH WINDOWS 95

5. After you read this screen, click on the

Next button.

6. You will see this screen for a moment.

7. When you see this screen, select the correct

modem, verify that the port setting is correct, and then click on the Next button.

US Robotics 002605-00, Sportster Voice 56K F User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual