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INSTRUCTION MANUAL
AND WARRANTY CARD
Storage water heater
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Dear Customer,
Special Features
Congratulations!
You are now the proud owner of an Usha Storage Water Heater.
Please read the instruction manual carefully before using and keep it
cautiously after reading for future reference.
Innovatively designed, using only the highest quality material and
components, your storage water heater is designed to offer trouble
free service.
This is another quality product from Usha International Limited. A
name synonymous with trust and reliability.
Best Wishes
High pressure resistance suitable for high rise buildings
7.5
109
75
Incoloy 800 Coated Heating Element:
Incoloy 800 Coated Heating Element offers superior heating
performance with its excellent resistance to both oxidation &
carbonization at high temp. setting. Also resists erosion against most
extreme and hard water conditions thus extending life span of heating
element with minimum energy loss
Heavy duty Magnesium Anode Rod to prevent rust and corrosion:
Magnesium Anode Rod protects enamelled tank from rust and
corrosion. Also enhances life of tank and element even with the usage
of hard water
4 Star Rated (35L) / 3 Star Rated (50L) energy efficient
Blue Sapphire enamel coating on tank to prevent from rust and corrosion
External Temperature control knob
High Density PUF Insulation reduces heat loss and improves energy
efficiency
Three heating options (0.8KW/1.2KW/2KW)
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Safety Features General Maintenance
Capillary type high precision Thermostat with highest safety VDE Mark:
“Cut-off” and “Cut-in” functions regulate the power supply between a
narrow band of temperature range. Functioning of indicator lamps
during ‘cut-off’ and ‘cut-in’ indicates proper working of thermostat. This
device is provided with an adjustable knob to set the desired water
temperature.
Preset Thermal Cut out with VDE mark:
A non-self resetting thermal cutout is provided as a safety device.
When the thermostat fails to function, this cut-off the power at 900C. The
thermal cutout has to be manually reset before the heater can start
operating again.
Multi function Safety Valve (MFV):
The MFV used with this unit is a unique Safety Valve. This has three
functions:
1. Pressure Release Valve (PRV)
2. Non Return Valve (NRV)
3. Drain Device
ELCB - Earthing Leakage Circuit Breaker:
This water heater is equipped with an Earth Leakage Circuit Breaker
(ELCB) which will cut-off the power immediately in case of any current
leakage. This will ensure protection against electric shock in case of
current leakage. In order to ensure that the ELCB is working normally,
press the ‘Testing’ button on the Device. If ELCB cuts off the power to
the heater, it means that it is working properly. After testing, please
reset button to restore normal functioning of the heater. It is advisable
to periodically repeat this test to verify the functioning of the ELCB.
16 Amp Power Plug
• Check frequently if the connection of power source plug and the outlet is in good
condition. The plug’s outlet is well connected to the ground or not.
• Clean the heating parts once in a year in order to assure high efficiency of storage
water heater.
Caution and Installation Instructions
• Do not install the Electric water heater without Multifunctional Valve.
• Before installing the Electric Water Heater check the water pressure of the Inlet
connection. If it is more than the rated pressure, install pressure reducer valve
before connecting with the Inlet of Heater.
• Usha strongly recommends use of ELCB
• It is Strongly recommended to use flexible pipes at inlet and outlet points
• Do not tamper with the settings of Multi functional Valve.
• To have longer life of Heating Element, ensure the water hardness should not be
more than 100TDS
• Please ensure Water Heater is mounted on solid cement walls and installed 200M
above the ground
Electric Diagram
Temperature
Thermostat
Controller
Dry Heating/Over Pressure Protection
Weather Proofing IPX4
Swith
800W
Heating Tube
1200W
Heating Tube
Heating
Indicator
Healing
Indicator
Q
Brown
Q
L
Blue
N
Yellow/
Green
E
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Operating Guides
Temperature Settings: According to your required temperature rotate the
temperature adjusting knob in clockwise direction.You can select to use the
heating temperatures without grades in the temperature range from 20˚ to 75˚C
from low to high
Technical Specification
Operating Instructions
Power source wire
A
B
Model / Characteristics Aqua Genie 35L Aqua Genie 50L
Volume, L 35 50
Mounting Vertical Vertical
Dimensions, mm:
A 350 350
B 820 1060
Voltage, V/hz 220-240/50 220-240/50
Power 2000W 2000W
Pressure, bar 7.5 7.5
Protection, IP IPX4 IPX4
Standing loss in
KWH/24hrs/45 0.781* 0.980*
Star Rating
Power light
Power-choosing
knob
Heating Light
Hot Water
Outlet Pipe
Hot Water-exiting
Mouth's Nut
Mixed Water Valve's
Regulation Handle
Shower
Cold Water Inlet Pipe
Mono-directional Security Valve
Pressure leakage hole
Water entering Mouth's
Copper Nut
temp
knob
.-
choosing
The water heater works under the pressure defined by the main water-pipe line
when connected.
Water Entering:
After connecting all the pipes, rotate the hot and cold water blending valve in
clockwise direction towards maximum temperature. Then, open the water inlet
pipe. At this time the water will start flowing in the tank.
Cautions:
During operation, please make sure that the Inlet Valve is open before switching on the
Water Heater, till the time it is switched off. The inlet valve can be closed partially to
regulate the flow of water. The Outlet Valve is used to control the flow of heated water.
Please make sure that the tank is filled with water by opening the outlet valve once
before switching on the power.
*Under standard test conditions, when tested in accordance with relevant standards. Actual electricity consumption
will depend on how the appliance is being used.
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Security Characteristics Instructions for use
0.75MPa
Diagram 1
Fixed Screw Nail
Pressure-leakage
Mouth
0.75MPa
Water-drainage Position
Water- drainage Spanner
Diagram 2
SECURITY VALVE
This electric water heater has a Single-directional safety valve. It must be installed
at the water inlet. When the tank's pressure is over 0.75 MPa, this valve will
automatically release the pressure to protect the Water Heater against high inlet
pressure. It may cause water drops to fall at the pressure relieving vent. Under any
conditions, this pressure relieving vent should not be blocked or obstructed
(Diagram 1).
NOTE
It is possible that the inner pressure relieving Safety Valve’s exit vent is not allowing
water to exit, or else, during heating, the inlet pipe's cover area under the Safety
Valve is becoming hot. This indicates that it is internally-draining the pressure. To
empty the tank, first close the inlet valve and open the outlet valve. Then open the
fixed screw nail on the Security Valve with tools. Lift up the water drainage spanner
to horizontal position and let the water in the tank to naturally flow out (Diagram 2).
A. Using the heater for the first time:
1. Do not switch “ON” the power supply before filling the heater with water.
2. Leave the hot water tap open. Now fill the heater by opening the control valve
at the inlet.
3. When the heater is full, water will start flowing through the hot water tap. Close
the hot water tap.
4. Now the heater will always have water inside. Water drawn will be replaced by
water from the over head tank.
5. Always keep the inlet control valve open.
6. Now switch “ON” the power supply to the heater.
B. Using the heater regularly:
1. Always keep the inlet valve open so that water drawn from the hot water tap is
automatically replaced from the mains.
2. When the water reaches the required temperature the thermostat will cut-off the
power supply automatically.
3. The thermostat setting can be changed by the user to suit outlet water temperature (DO NOT TAMPER THE SETTING FREQUENTLY)
4. Lowering the setting of the thermostat will give a lower hot water temperature;
increasing the setting will give a higher hot water temperature.
5. Initially it may take a long time for the water to get hot, it is recommended to
switch “ON” the water heater at least an hour before you want to use it.
6. If you require hot water early in the morning, switch “ON” previous night itself,
thermostat would cut-off the power automatically, when the water reaches the
set temperature.
7. The heater can also be kept “ON” always, if required since the heater is
completely insulated, the water will remain hot. The thermostat will cut-in and
cut-off automatically to keep the water at constant temperature. In this way you
can always get hot water.
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Maintenance & Cleaning:
1. To benefit from the highest standards of service and to ensure your guarantee
remains valid, always contact Usha Approved Dealer.
2. Always keep the inlet control valve open.
3. Never switch “ON” the water heater without water in the heater. It will damage
the heating element.
4. Check condition of metal flexible pipe at-least once in a year. If found damaged
replace with new pipes.
5. Check the condition of power supply cord for “No Damages”. Replace it by an
authentic supply cord in case of damage.
Water not
coming Out
Leakage in Water heater tank
No water in main tap
Low water pressure in main
tap
Improper connection of inlet
pipe
Call an USHA customer care
representative
Wait for water supply to be there
in main tap
Use the water heater when there
is sufficient pressure for it to fill
the water heater tank
Call the plumber to get it
corrected
Type of
Complaints
Water
Heater not
working
Low
temperature
of Water
coming out
Water
Leakage
Trouble Cause & Treating Methods
Probable Cause Remedy
House fuse blown
Power supply off
Indicator Light not working
Overheating Protector in use
Less Heating Time
Temperature setting of water
on minimum
Temperature controller not
working properly
Heating element not working
Various pipe mouth
connections are not properly
sealed.
Call an electrician and get it
corrected
Check that the water heater main
supply plug is connected to wall
socket and that the supply is on.
Check that the fuse is intact in
the supply line.
Call an USHA customer care
representative
Wait for water heater to heat
water for little longer
Adjust the temperature know
Call an USHA customer care
representative
Call the plumber to get it
corrected
Terms of Warranty
• Usha Storage Water Heater carries warranty of 2 Years (24 months) for all safety
device and 5 years against tank leakage from the date of purchase.
• This warranty will be governed by the terms and conditions as mentioned below:
• Warranty shall be valid only for the period as specified above, irrespective of
whether the said product has been in use or not for any reason whatsoever OR the
product has been moved from one location to another. Please note that the product
must be returned to Usha’s authorized service centre on Freight paid basis for
repair / replacement during the period of warranty.
• Warranty period as specified above includes time taken for repair, replacements,
transit time, breakdowns etc. Usha reserves the right to retain any part or
component replaced at it’s discretion in the event of a defect noticed in the warranty
period.
• The warranty herein is in lieu of implied conditions and warranties under the law
and is confined to the repair / replacement of defective parts and doesn’t cover any
consequential or resulting liability, damage or loss arising from such defects.
Furthermore, in no case, shall there be return of Payment or return of the product
as a whole
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• Parts of the product repaired or replaced under the terms of this warranty are
warranted only for the remaining period of the original warranty period.
• Surface coating, plastic / glass parts, Bakelite parts, rubber / nylon parts and
normal wear and tear of parts shall not be covered under this warranty. All such
parts shall be repaired / replaced on costs + taxes basis.
• Only authorized service centres of Usha shall repair the said product.
• It shall be the absolute discretion of the company to affect the repairs or replace-
ment of parts whether at the site of installation or at any authorized service centre.
• The customer is requested to preserve the original invoice for necessary verification and produce the same, as and when required.
The warranty will be VOID in case of the following events:
• If the product is not used as per the instructions given in the User Manual
supplied with the product.
• If any repair work carried out by a person other than Usha’s Authorized Service
Centres.
• If any Spare Part used other than recommended Original Usha Spares.
• If any damage is caused by accident, mishandling, tampering with installation,
improper electric circuit outside the product or on account of incorrect power
supply other than required 230V AC, 50 Hz.
• If the serial no. of the product or any part thereof is deleted, defaced, damaged,
altered, obliterated or tampered with or removal for any reason whatsoever.
• If the product is used for commercial purpose(s).
• If the warranty Card is not completely filled and signed on the purchase of the
product.
• In case you find a problem with the performance of the product. Please visit
www.ushainternational.com for the list of our Authorized Service Centre OR call
our Toll Free no. 1800 1033 111 to get your complaints registered.
• The above warranty is applicable only in INDIA. Any disputes relating to the
above shall be subject to the Jurisdiction of Delhi, India only.
Warranty Card
This Storage Water Heater is warranted for two years against all manufacturing
defects from the date of sale. In the event of any complaint, please contact your
nearest Company Service Centre or call at our Toll Free no: 1800-1033-111
This Warranty is valid only when:
1. The Storage Water Heater has not been opened or tampered with, by any
unauthorized person.
2. The warranty card or cash memo duly signed by the authorized dealer are
presented with the complaint.
3. The Storage Water Heater has been installed, used and maintained in
accordance with the instruction manual.
This Warranty does not apply for:
1. Damages due to chipping, peeling, plating and denting.
2. Breakage or damage to components made out of Bakelite, Urea, ABS, SAN and
such plastic, materials, rubber parts and cord.
3. Normal wear and tear of parts.
4. Damage resulting from accidents, mishandling or negligence on part of the
customer. Liability for consequential loss or damage is neither accepted nor
implied.
S.NO: ..........................................................................................................
CASH MEMO: .................................................. Date...................................
DATE: ..........................................................................................................
DEALER’S NAME AND ADDRESS: ............................................................
.....................................................................................................................
OWNER’S NAME & ADDRESS: ..................................................................
.....................................................................................................................
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