U.S.Cellular UM185US User Manual

UM185US
User Manual

1

TABLE OF CONTENTS

CHAPTER 1
BEFORE USING UM185US

ABOUT THIS USER MANUAL ............................................................4

PRODUCT OVERVIEW ......................................................................4

WHAT’S INSIDE THE PRODUCT PACKAGE .......................................4

INTRODUCTION TO U.S. CELLULAR UM185US WIRELESS USB

MODEM ...........................................................................................5

PRODUCT FEATURES ........................................................................6

PRODUCT HANDLING ......................................................................7

CONFIGURATION .............................................................................7

CHAPTER 2
INSTALLING UM185US

PRECAUTIONS ...............................................................................10

RECOMMENDED SYSTEM REQUIREMENTS...................................10

INSTALLING SOFTWARE ...............................................................11

CHAPTER 3
SETUP

THE U.S. CELLULAR BROADBAND CONNECT SETUP

PROGRAM (WIN) ...........................................................................15

THE U.S. CELLULAR BROADBAND CONNECT SETUP

PROGRAM (MAC) ..........................................................................18

CHAPTER 4
USING U.S. CELLULAR BROADBAND CONNECT

FEATURES.......................................................................................24

GETTING STARTED .........................................................................25

CONNECTING .................................................................................26

ADDITIONAL FEATURES ................................................................28

THE FILE MENU ..............................................................................30

THE VIEW MENU ............................................................................30

THE TOOLS MENU ..........................................................................31

THE OPTIONS MENU ......................................................................35

THE HELP MENU ............................................................................36

2

CHAPTER 5
REGULATORY AND SAFETY INFORMATION

REGULATORY NOTICES .................................................................40

OPERATING CONDITIONS .............................................................40

WARNINGS AND CAUTIONS .........................................................41

SAFETY PRECAUTIONS ................................................................42

CHAPTER 6
APPENDIX

GLOSSARY .....................................................................................46

SPECIFIC ABSORPTION RATES (SAR) .............................................49

SAFETY INFORMATION FOR RF EXPOSURE ...................................51

U.S. FEDERAL COMMUNICATIONS COMMISSION RADIO

FREQUENCY INTERFERENCE STATEMENT .....................................53

12 MONTH LIMITED WARRANTY ..................................................55

TABLE OF CONTENTS

ABOUT THIS USER MANUAL

PRODUCT OVERVIEW

WHAT’S INSIDE THE PRODUCT PACKAGE

INTRODUCTION TO WIRELESS UM185US
USB MODEM

PRODUCT FEATURES

PRODUCT HANDLING

CONFIGURATION

CHAPTER 1

BEFORE USING
UM185US

4

BEFORE USING UM185US

4

■

ABOUT THIS USER MANUAL

You will find all the information you need to install and
use the UM185US in this user manual. Before using the
UM185US, you must properly install the U.S. Cellular®
Broadband Connect by closely following the installation
instructions.

INSTRUCTIONS

•

The software needed to install and configure your

UM185US USB device is already included on the device.

•

It is highly recommended that you read the safety

precautions described in this manual before using the
UM185US.

n This User Guide is described for Windows-based users. User

interfaces may be slightly different for Macintosh.

■

PRODUCT OVERVIEW

Thank you for purchasing the U.S. Cellular Wireless
UM185US USB Modem. The UM185US is a 3G wireless device
that enables high-speed wireless communication from your
laptop or desktop computer. The UM185US is simple to
install and use.

■

WHAT’S INSIDE THE PRODUCT PACKAGE

The following items are included in the product package. If
any of the items listed below are missing, please contact the
retail location where you purchased the product.

•

UM185US Wireless USB Modem

•

Quick Start Guide

ABOUT THIS USER
MANUAL

5

BEFORE USING UM185US

■

INTRODUCTION TO U.S. CELLULAR UM185US

WIRELESS USB MODEM

The U.S. Cellular UM185US is designed for your laptop or
desktop computer’s USB port, which is available in most
models. The UM185US can be used to access the Internet,
your company’s intranet, or you can use it to send and
receive email. It is extremely useful when you are away from
the office, on the road, or wherever a wireline Internet
access is not readily available.

n Blue light: Connected to laptop or desktop computer and

detected to network
Red light: Connected to laptop or desktop computer but out
of service status

INTRODUCTION TO
UM185US USB MODEM

USB Connector

External Antenna

Booster Jack

(on the back side)

LED status
indicator *

6

BEFORE USING UM185US

■

PRODUCT FEATURES

•

Power management: The UM185US utilizes power
management and system overhead reduction functions
provided by the USB interface for maximum power
savings.

•

Antenna design: Efficient, innovative internal antenna

design optimizes data transfer rate and sensitivity to
network signals.

•

USB Modem that supports Type A USB Port interface.

•

Supports North American US_PCS, Wireless CDMA and

AWS bands.

•

Utilizes QUALCOMM QSC6085 chipset.

•

Supports 3G network technologies.

•

Maximum Data Rate: 3.1 Mbps download; 1.8 Mbps

upload.

•

Supports Windows XP, Vista and 7 systems with installed

host software and driver.

•

Compatible with Mac OS X 10.4.11, 10.5 or 10.6.

•

Provides U.S. Cellular Wireless Modem service.

•

The datacard cover automatically closes when you push

the designated point as displayed in the following figure.

•

When using the UM185US, please slide the black USB

cover UP for the best reception.

PRODUCT FEATURES

7

BEFORE USING UM185US

■

PRODUCT HANDLING

1

Do not put any adhesive label on the USB connector. It

may leave a sticky residue that can cause problems inside
the USB port.

2

The UM185US USB device should easily slide into the

USB port. Do not force the UM185US into the USB port
as it may cause damage to the modem and/or the port.

3

Keep the UM185US in a dry and clean place. (Storage

temperature: -22°F to 149°F [- 30°C to 65°C]).
Keep your device away from liquids, dust and excessive
heat.

■

CONFIGURATION

To use the UM185US, you should first install the software
included on the device and configure the UM185US USB
device. See the next section for more information on
software installation and USB device configuration.

PRODUCT HANDLING

8

MEMO

CHAPTER 2

INSTALLING
UM185US

PRECAUTIONS

RECOMMENDED SYSTEM
REQUIREMENTS

INSTALLING SOFTWARE

10

INSTALLING UM185US

■

PRECAUTIONS

•

Once the modem has been inserted into the laptop

or desktop computer, do not remove it without first
completing the unplugging/ejection process.

■

RECOMMENDED SYSTEM REQUIREMENTS

U.S. Cellular Broadband Connect operates in Windows® XP,

Vista, 7 or Mac environments.

Check the following points in order to ensure the
application works correctly:

• Minimumscreenresolutionrecommended:800x600
256 colors.

• 130MB available hard disk space for PC, 15MB available
hard disk space for Mac.

WINDOWS XP SERVICE PACK 2 OR HIGHER

• 300MHzProcessororhigher.

• 512MBofRAMrecommended.

• ServicePack2.

WINDOWS VISTA SERVICE PACK 1 OR HIGHER

• PCfeaturingaPentium® IV 2 GHz or better processor.

• 512MBofRAMrecommended.

PRECAUTIONS

11

INSTALLING UM185US

WINDOWS 7

• PCfeaturingaPentiumIV2GHzorbetterprocessor.

• 512MBofRAMrecommended.

MAC OS X 10.4.11, 10.5 OR 10.6

■

INSTALLING SOFTWARE

INSTALLATION

•

If you install U.S. Cellular Broadband Connect, it will

install the USB Driver for the UM185US. Follow the
instructions from the U.S. Cellular Broadband Connect for
installation.

WARNINGS!

•

Make sure to complete the unplugging/ejection process

BEFORE removing the UM185US. If you remove the device
improperly, the product may be damaged.

n • If you have inserted the device properly, Windows will inform

you of the new hardware. Wait until Windows completes
the “Found New Hardware” task. In Windows XP, several
tool tips similar to the “Found New Hardware” function
will appear and disappear in the system tray automatically.
In Windows Vista, several tool tips similar to the “Installing
device driver software” function will appear and disappear
in the system tray automatically. Once hardware detection is
complete, you will be prompted to start activation.

•

For Mac OS, a device icon will appear on the desktop. Before
unplugging the USB modem, be sure to move the icon to the
trash for proper ejection.

INSTALLING SOFTWARE

12

INSTALLING UM185US

 •

It is normal to hear a short beep sound each time you

insert or remove the UM185US. It is an audible notification
that your laptop or desktop computer recognizes the new
hardware.

n When removing the UM185US, always grip the top and

bottom of the modem and push/pull carefully.

INSTALLING SOFTWARE

CHAPTER 3

SETUP

THE U.S. CELLULAR BROADBAND
CONNECT SETUP PROGRAM (WIN)

THE U.S. CELLULAR BROADBAND
CONNECT SETUP PROGRAM (MAC)

14

SETUP

This chapter will guide you through the setup process for
U.S. Cellular Broadband Connect. Before getting started,
you should become familiar with the documentation that
came with your wireless device.

GETTING STARTED (WIN)

Follow these steps to install U.S. Cellular Broadband Connect:

1

Turn on your computer and close all applications.

2

Insert the UM185US into the USB port.

3

If set up does not automatically start:

a. Click the Start Button.

b. Choose My Computer.

c. Find and double click on the drive icon (U.S. Cellular

Broadband Connect) that represents the data card.

4

Follow the steps in the next section.

GETTING STARTED (MAC)

Follow these steps to install U.S. Cellular Broadband
Connect:

1

Turn on your computer and close all applications.

2

Insert the UM185US into the USB port.

3

Find and double click on the drive icon that represents

the data card.

4

Find and run the U.S. Cellular Broadband Connect icon

in the MAC U.S. Cellular Broadband Connect folder.

5

Double click the U.S. Cellular Broadband Connect icon to

begin the installation.

6

Follow the steps in the next section.

GETTING STARTED

15

SETUP

■

THE U.S. CELLULAR BROADBAND CONNECT

SETUP PROGRAM (WIN)

STEP 1: To install on your hard drive, connect your device to

your PC. The installation process will start automatically.

Select the language for the installation from the choices
below – “English” or “Spanish” and click the “Next” button.

STEP 2: In the “U.S. Cellular Broadband Connect – License
Agreement” screen, you will see the Program User License
Agreement. In order to install and use this product, you must
agree with the terms of this agreement. Select “I agree” then
click the “Next” button to continue. If you do not agree with
this agreement, click the “Cancel” button to exit.

THE U.S. CELLULAR

BROADBAND CONNECT

SETUP PROGRAM

16

SETUP

STEP 3: After agreeing to the License Agreement, you will

see the “U.S. Cellular Broadband Connect – Setup Type”
screen. You can select from the two setup types – Express
Install or Custom Install. It is recommended that you choose
Express Install. Click the “Next” button to continue.

STEP 4: During this step, the components of U.S. Cellular
Broadband Connect are being installed onto your computer.

THE U.S. CELLULAR
BROADBAND CONNECT
SETUP PROGRAM

17

SETUP

STEP 5: “The InstallShield Wizard has successfully installed

U.S. Cellular Broadband Connect“ appears on the screen.
Click the “Finish” button.

STEP 6: The setup program will create an Access shortcut
and the U.S. Cellular Broadband Connect will launch
automatically. Now the installation is complete.

THE U.S. CELLULAR

BROADBAND CONNECT

SETUP PROGRAM

18

SETUP

■

THE U.S. CELLULAR BROADBAND CONNECT SETUP

PROGRAM (MAC)

STEP 1: Click the U.S. Cellular Broadband Connect setup

program.

When the pop-up screen appears to confirm installing the
software, click the “Continue” button to continue with the
installation process.

STEP 2: The “Welcome” screen appears. Click the
“Continue” button.

THE U.S. CELLULAR
BROADBAND CONNECT
SETUP PROGRAM

19

SETUP

STEP 3: The “Info & Manual” screen appears. Click the

“Continue” button.

STEP 4: You are now ready to select the location on your
computer where U.S. Cellular Broadband Connect should be
installed.

THE U.S. CELLULAR

BROADBAND CONNECT

SETUP PROGRAM

20

SETUP

STEP 5: During this step the components of U.S. Cellular

Broadband Connect are being installed onto your computer.
Installation will occur to the destination folder specified in
Step 4 above or you may change the installation location by
pressing “Change Installation Location...”.

STEP 6: Installing the software requires you to restart your
computer when the installation is complete. Please check
that no other programs are running, then press “Continue
Installation”.

STEP 7: While your computer is running the installer script,
do not turn your computer off.

THE U.S. CELLULAR
BROADBAND CONNECT
SETUP PROGRAM

21

SETUP

STEP 8: Select U.S Cellular Broadband Connect start-up

option and click the “Continue” button.

STEP 9: Installation is now complete. Click the “Restart”
button to leave the U.S. Cellular Broadband Connect setup
program and restart your computer.

n To view the Guide go to Help > U.S. Cellular Broadband

Connect Help.

THE U.S. CELLULAR

BROADBAND CONNECT

SETUP PROGRAM

22

MEMO

CHAPTER 4

USING U.S. CELLULAR
BROADBAND CONNECT

FEATURES

GETTING STARTED

CONNECTING

ADDITIONAL FEATURES

THE FILE MENU

THE VIEW MENU

THE TOOLS MENU

THE OPTIONS MENU

THE HELP MENU

24

USING U.S. CELLULAR BROADBAND CONNECT

FEATURES

Today’s online world offers more services everyday and
U.S. Cellular Wireless gives you the tools you need to
take advantage of the best in connectivity solutions. With
U.S. Cellular Broadband Connect, enjoy the freedom and
convenience of wireless Internet connectivity from your
computer!

■

FEATURES

WWAN (WIRELESS WIDE AREA NETWORK, 1xEV­DO/1xRTT) SPECIFIC FEATURES

•

Configures your laptop or desktop computer to use your

wireless device as a modem.

•

Creates a U.S. Cellular Wireless Internet connection.

•

Use to copy utility to create wireless copies of your dial­up connections, if supported by your device.

•

Displays signal strength for your Wireless USB Modem.

•

Features a test function for your WWAN device.

n A WWAN capable device is required to use the WWAN

features. Individual WWAN features are also device
dependent as described in the WWAN section above.

OTHER FEATURES

•Canalsobeusedtolaunchallofyourdial-upnetworking

connections, if desired.

•Canlaunchyourbrowser,e-mailclient,VPNoraprogram

of your choice upon connection.

•Logsconnectionsused,durationandbytessentand

received.

25

USING U.S. CELLULAR BROADBAND CONNECT

GETTING STARTED

•Seethesection“AdditionalFeatures”formore

information about the features of U.S. Cellular
Broadband Connect.

■

GETTING STARTED

Double click on the U.S. Cellular Broadband Connect icon on
your desktop or click on the Windows Start menu and select
U.S. Cellular Broadband Connect from the list of Programs.

PC MAC

ABOUT THE NETWORKS VIEW

The U.S. Cellular Broadband Connect will open the
Broadband Networks window by default. This view is where
you manage your Broadband connections. The Broadband
Networks window displays all currently available network
connections.

At a glance you can see the signal strength. Your current
connection state and the elapsed time of the connection are
displayed.

26

USING U.S. CELLULAR BROADBAND CONNECT

CONNECTING

■

CONNECTING

U.S. Cellular Broadband Connect allows users to connect to
the data network by clicking one button on the main UI.
This can also be access by selecting the File > Connect to
Internet.

To help ensure users data usage stays within their data
plans, there is an option in the application to set U.S.
Cellular Broadband Connect to disconnect the Internet
connection after a specific amount of time or after a specific
amount of data has been exchanged.

When creating the Internet connection, U.S. Cellular
Broadband Connect must get the phone number from the
device and include it as the username when needed. The
Data Connection is accessed using the modem or over NDIS.

Once your device is properly configured, connecting to the
Internet is as simple as selecting the network connection
type shown in the list and clicking the Earth Shape Button.

Simply click this to end your current connection. To connect
to any other network shown, select it, and then select
“Earth Shape Button”.

27

USING U.S. CELLULAR BROADBAND CONNECT

THE STATUS BAR

Information regarding your current network connection
can be seen in the status bar along the bottom of the U.S.
Cellular Broadband Connect interface. For more information
on this status bar, see the section “The Status Bar” in the
“Additional Features” section.

At any time during your connection you can check your
current connection speed and throughput stats in the
Statistics tab of the Session Information window. To see this
window, select “Statistics” from the “View” menu.

The Connection Monitor window displays information about
your data connection.

The Statistics section provides real time data throughput for
current data connection. The Received tab provides received
real time throughput. The transmitted tab provides
transmitted real time throughput.

The status section indicates the status, the duration and the
speed of your connection. This information is required to be
the same as the information displayed on the main screen.

The Internet Protocol (TCP/IP) button displays the Internet
Protocol (TCP/IP) windows shows the Internet Protocol
properties.

CONNECTING

28

USING U.S. CELLULAR BROADBAND CONNECT

USING THE “DATA” CONNECTION:

By default U.S. Cellular Broadband enables the software for
data connections. If your connection fails when you try to
connect, please try to reconnect.

DORMANCY:

The data session becomes dormant if you are not sending
or receiving any data. As soon as you resume sending or
receiving data, the data session will return to an active state.

■

ADDITIONAL FEATURES

In addition to the basic features mentioned in previous
sections, U.S. Cellular Broadband Connect has the additional
features listed below.

CONNECTION STATUS

The text on the status bar reflects your current state. During
an active connection, this text will change to “Connected”.
If you are not connected, it will display “Not Connected”.

ADDITIONAL FEATURES

29

USING U.S. CELLULAR BROADBAND CONNECT

WWAN USB MODEM STATUS AREA

The text can change to the following:

• Devicenotconnected:Your WWAN USB Modem is
removed from the laptop.

• Devicenotactivated: Your USB Modem needs to be
activated. Select “Update PRL” from the Options menu.

QUICK LAUNCH ICONS

•INTERNET – Launch default Internet browser.

•EMAIL – Launch default e-mail client.

•CONNECTION LOG – Launch Data connection logs.

ADDITIONAL FEATURES

30

USING U.S. CELLULAR BROADBAND CONNECT

■

THE FILE MENU

CONNECT TO INTERNET / DISCONNECT FROM
INTERNET

Allows you to manage your Internet.

EXIT

Exit the application.

■

THE VIEW MENU

STATISTICS

The main screen shows you information about your data
connection. The data displayed is the Network Speed,
Connection Duration, and the Bytes sent and received.
This information is required to be pulled from the device,
and not from Windows.

DATA CONNECTION LOG

U.S. Cellular Broadband Connect contains a log file of all
connection made using the application. The data in the
log can be easily sorted by connection, number, date/time,
duration, bytes sent, bytes received, total bytes and status.

THE FILE MENU

31

USING U.S. CELLULAR BROADBAND CONNECT

The data will be taken from the device and then deleted
on the device and stored on the PC. This ensures if the user
connects outside of the software it is still recorded into the
log file.

The data that are recorded and stored in the log file are
Numbered Dialed, Call Duration, Bytes Sent, Bytes Received,
Total Bytes, Date/Time of call, Disconnect Errors (Errors
recorded are the Windows errors received when making the
connection).

■

THE TOOLS MENU

GENERAL SETUP

General Setup allows users to make changes to the
application. This section is split into multiple parts.

INTERNET CONNECTION TAB

This option allows users to change the Internet options.
Here you can set U.S. Cellular Broadband Connect to
disconnect after a specific amount of time or data. You can
also set U.S. Cellular Broadband Connect to automatically
retry the connection when the application starts but the
connection fails. In the past the option to connect after the

THE VIEW MENU

32

USING U.S. CELLULAR BROADBAND CONNECT

connection fails was dependent on starting the connection
when the application starts. This needs to be changed to be
two separate options.

In the When Connected section, select “Open Web Browser”
and/or “Go To URL”. You can specify the URL to visit when
the connection succeeds.

To set up automatic disconnect parameters based on data or
time elapsed, go to the Launch Internet Connection section,
click the “Manually” or “Automatically when application
starts” button and follow these steps:

1

Check the box.

2

Then click the corresponding radio button to define

specific amount of time or data.

3

Use the scrolling list to select amount of minutes or Mb.

In the NDIS section, you can connect to the data network
over modem or over NDIS. Check the box to use NDIS.

Move to another tab if necessary or click the OK button
to confirm your choice. You can also set to connect

THE TOOLS MENU

33

USING U.S. CELLULAR BROADBAND CONNECT

automatically when the application starts and if the
connection fails.

MISCELLANEOUS TAB

This section displays the start up features. Here you can
select to start Connection Manager on computer start-up
and start with the ability to start the application minimized.

Launch U.S. Cellular Broadband Connect at Startup:
Automatically launches U.S. Cellular Broadband Connect
whenever you start your computer.

Start minimized: When you minimize the application it will
now show in the task bar. To restore the application click on
the U.S. Cellular Broadband Connect tray icon.

Automatically run U.S. Cellular Broadband Connect when

deviceisinserted.

THE TOOLS MENU

34

USING U.S. CELLULAR BROADBAND CONNECT

VPN CLIENT

When the Connection Manager connects to the 3G network,
VPN setup wizard allowing you to configure the VPN
settings.

You may choose Microsoft VPN, or other provider listed on
the “Use another client VPN”. Selecting Other will allow you
to set your own VPN EXE and parameters.

n The option to enable and disable this feature needs to be in

the IT Manager tool as well as the ability for the manager to
setup the VPN parameters.

THE OPTIONS MENU

35

USING U.S. CELLULAR BROADBAND CONNECT

CONTROL PANEL

The control panels are accessed though the menu of
connection manager. This section allows users to open
new windows for details on their device and about their
computer.

Modem will open the computer phone and modem details.

Network and Dial-Up Connection will open computer

Network Connection Page.

Internet will open the Windows Internet Properties page.

All will open the computer Control Panel.

■

THE OPTIONS MENU

UPDATE PRL

Connection Manager must provide an option to initiate and
terminate OTASP sessions. An activation status is required.
The status will display to users that their device is activating.
Activation must be run automatically. This is required based
on the reading of the device state for NAM. The menu
option for activation is Options > Update PRL.

MODEM ACTIVATION

Modem activation page displays a window where the user
can enter information about his/her device. The fields are:

• ESN–This is not editable

• MEIDDec–This is not editable

• pESNHex–This is not editable

• ActivationCode

• PhoneNumber

THE OPTIONS MENU

36

USING U.S. CELLULAR BROADBAND CONNECT

• MIN

• SID

POWER ON/OFF WWAN DEVICE

This is used to power the on/off Wireless Internet Card.

■

THE HELP MENU

The U.S. Cellular Broadband Connect has a Help section.
Please see the Help section for additional information.

LIVE UPDATE

The Software offers a live update wizard that allows the
application to be kept up to date. The Live Update wizard
is a separate application that is integrated into Connection

THE HELP MENU

37

USING U.S. CELLULAR BROADBAND CONNECT

Manager. The application searches on the Internet for new
updates based on version numbers and will download and
install the update. This application can be run manually or
automatically and is launched from the Start menu.

THE HELP MENU

38

USING U.S. CELLULAR BROADBAND CONNECT

GUIDE

Shortcut to the user guide.

HELP TOPICS

Launches this help file.

ABOUT DEVICE

About device will have the following Information.

ABOUT U.S. CELLULAR BROADBAND CONNECT

THE HELP MENU

CHAPTER 5

REGULATORY
AND
SAFETY INFORMATION

REGULATORY NOTICES

OPERATING CONDITIONS

WARNINGS AND CAUTIONS

SAFETY PRECAUTIONS

40

REGULATORY AND

SAFETY INFORMATIONS

■

REGULATORY NOTICES

UM185US complies with Parts 15, 22, and 24 of the FCC
rules. It has been tested with a typical personal computer
with a USB port. This USB device must not be co-located
or operated in conjunction with any other antenna
or transmitter. If you use this USB device in any other
configuration, the FCC RF Exposure compliance limit can be
exceeded.

■

OPERATING CONDITIONS

1

This device may not cause harmful interference and must

accept any interference received, including interference
that may cause undesirable operations.

2

The manufacturer stipulates that the antenna should be

more than 1.5 cm (0.60”) from by-standers and 1.0cm
(0.39”) from the user.

REGULATORY NOTICES

41

REGULATORY AND
SAFETY INFORMATIONS

■

WARNINGS AND CAUTIONS

1

Modifying or changing this USB device without express

authorization can nullify compliance with RF exposure
guidelines.

2

This USB device has been tested and found to comply

with the limits pursuant to Part 15, 22, and 24 of the FCC
Rules. These limits are designed to provide reasonable
protection against harmful interference when
appropriately installed. This USB device generates, uses,
and can radiate radio frequency and, if not installed and
used according to the instructions provided, it may cause
harmful interference to radio communication. However,
there is no guarantee that interference will not occur in
any particular installation.

3

If this USB device does cause harmful interference with

radio or television signals (determine this by turning
the USB device off and on), attempt to correct the
interference by trying one or more of the following:

•

Reorient or relocate the antenna.

•

Increase the separation between the USB device and

receiver.

•

Connect the USB device into an outlet on a circuit

different from that to which the receiver is connected.

•

Consult the dealer or an experienced radio/TV

technician for help.

4

This USB device does not exceed the Class B limits for

radio noise emissions from digital apparatus as set out
in the interference causing equipment standard entitled
“Digital Apparatus”, ICES-003 of the Department of
Communications.

WARNINGS AND

CAUTIONS

42

REGULATORY AND

SAFETY INFORMATIONS

5

If you have purchased this product under a United States

Government contract, it shall be subject to restrictions
as set forth in subparagraph (C)(1)(ii) of Defense Federal
Acquisitions Regulations (DFARs) Section 252.227-7013
for Department of Defense contracts, and as set forth
in Federal Acquisitions Regulations (FARs) Section

52.227-19 for civilian agency contracts or any successor
regulations. If further government regulations apply,
it is your responsibility to ensure compliance with such
regulations.

■

SAFETY PRECAUTIONS

1

Data transmission and reception cannot be guaranteed

because of the nature of wireless communications. Data
can be delayed, corrupted or lost during transmission.
Even though it is quite rare that significant data delay or
loss occurs if the USB device is used in a normal manner,
this USB device should not be used in cases where data
transmission or reception failure could result in damage
of any kind to the user or another party, including but
not limited to personal injury, death or loss of personal
property. Personal Communications Devices, LLC. bears
no responsibility for damages or losses of any kind
resulting from delays or errors in data transmission
using the USB device, or for failure of the USB device to
transmit or receive such data.

2

Do not use this USB device in areas where blasting is in

progress, where explosive atmospheres may be present,
near medical equipment, life support equipment, or
any equipment which may be susceptible to any form
of radio interference. Turn off this USB device in these

SAFETY PRECAUTIONS

43

REGULATORY AND
SAFETY INFORMATIONS

areas, since it can transmit signals that could interfere
with this equipment.

3

Do not use this USB device in any aircraft whether the

aircraft is on the ground or in flight. Make sure to turn
off this USB device in aircraft. If used in an aircraft, it can
transmit signals that could interfere with various aircraft
systems.

4

Do not use this USB device while driving a car, since

it can distract the driver. In some areas, using the
communication device while driving a car is illegal.

* WARNING: This product contains a chemical known to the

State of California to cause cancer.

* WARNING: This product contains a chemical known to the

State of California to cause birth defects or
other reproductive harm.

SAFETY PRECAUTIONS

44

MEMO

CHAPTER 6

APPENDIX

GLOSSARY

SPECIFIC ABSORPTION RATES (SAR)

SAFETY INFORMATION FOR RF
EXPOSURE

U.S. FEDERAL COMMUNICATIONS
COMMISSION RADIO FREQUENCY
INTERFERENCE STATEMENT

12 MONTH LIMITED WARRANTY

46

APPENDIX

■

GLOSSARY

AnalogCoverage

An area where analog service is available. Analog phones
usually indicate signal strength on an indicator in the
phone’s display when receiving an analog signal.

Browser

The software that allows you to view the Internet; contains
navigator commands such as forward and back; examples
include Netscape, Microsoft Explorer. A Web browser in your
computer requests HTML files from Web servers and takes
you to the Internet sites you wish to visit, by linking your
computer’s IP address to a site’s IP address.

COM PORT (communications port)

A connector for a communications interface, usually, a serial
port.

Data

Information kept in databases, on an intranet, on the
Internet, etc.

Driver

Software that controls a device.

InactivityTime-Out

A stoppage in a connection, which usually occurs after a
period of time elapses, without activity. Time-out settings
are usually determined by the network.

GLOSSARY

47

APPENDIX

Internet

A cooperatively run, globally distributed collection of
computer networks that exchange information via a
common set of rules for exchanging data (Transfer Control
Protocol/Internet Protocol or TCP/IP).

Intranet

An intranet is a web site created by a business, which
posts its own company information in a secure part of the
Internet that only employees or other authorized users can
reach. Intranets are generally protected by firewalls.

Kbps

Kilobits per second.

Kilobyte (KB)

1024 bits (approximately 1/2 page of plain text).

Modem

Hardware that translates and transmits data over wire-line
or wireless.

Package Minutes

Package minutes are those minutes included in the cost of a
monthly service plan. Once the packaged minutes have been
exhausted, additional airtime charges apply. Please refer to
Plans and Pricing for more information, details and offers in
your area.

Packet Switching

Packet-switching messages are divided into packets or
pieces before transmission over one or more routes and are
reassembled at their destination.

GLOSSARY

48

APPENDIX

POP3 e-mail

Protocol used by ISP’s mail servers to manage e-mail for
subscribers. E-mail clients such as Microsoft Outlook support
POP3.

Proxy Settings

A specific I.P. address that allows access to a secured
enterprise network. The proxy settings provide directions
to a computer so that it can locate an address and access
information and services, which exist at that location.

Search Engine

A program that receives a user’s search request, compares
it to the entries in the index, and returns results to help the
user find relevant information.

Serial Port

A connector on a computer used to connect peripherals,
which communicate using a serial protocol.

Serial/Data Cable

A wire that connects two serial ports carrying data to one
another.

Transmission Speed

The rate at which data is sent over a communications line,
usually measured in kilobits (kbps).

USB Port

A connector on a computer to connect peripherals using
USB (Universal Serial Bus) protocol.

GLOSSARY

49

APPENDIX

■

SPECIFIC ABSORPTION RATES (SAR)

Maximum: SAR 1.19 W/kg CDMA835 Body
SAR 0.854 W/kg PCS1900 Body

THIS MODEL DEVICE MEETS THE GOVERNMENT’S
REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.

Your wireless device is a radio transmitter and receiver. It
is designed and manufactured not to exceed the emission
limits for exposure to radiofrequency (RF) energy set
by the Federal Communications Commission of the U.S.
Government. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy
for the general population. The guidelines are based on
standards that were developed by independent scientific
organizations through periodic and thorough evaluation
of scientific studies. The standards include a substantial
safety margin designed to assure the safety of all persons,
regardless of age and health. The exposure standard for
wireless device employs a unit of measurement known as
the Specific Absorption Rate, or SAR. The SAR limit set by
the FCC is 1.6 W/kg. *

Tests for SAR are conducted with the device transmitting
at its highest certified power level in all tested frequency
bands. Although the SAR is determined at the highest
certified power level, the actual SAR level of the device
while operating can be well below the maximum value.
This is because the device is designed to operate at multiple
power levels so as to use only the power required to reach
the network. In general, the closer you are to a wireless
base station antenna, the lower the power output. Before
a device model is available for sale to the public, it must be
tested and certified to the FCC that it does not exceed the

SPECIFIC ABSORPTION

RATES

50

APPENDIX

limit established by the government adopted requirement
for safe exposure. The tests are performed in positions and
locations (e.g., at the ear and worn on the body) as required
by the FCC for each model. The highest SAR value for this
model device when tested for use when worn on the body,
as described in this user guide, is 1.19 W/Kg. (Body-worn
measurements differ among device models, depending
upon available accessories and FCC requirements). While
there may be differences between the SAR levels of
various device and at various positions, they all meet the
government requirement for safe exposure. The FCC has
granted an Equipment Authorization for this model device
with all reported SAR levels evaluated as in compliance with
the FCC RF exposure guidelines. SAR information on this
model device is on file with the FCC and can be found under
the Display Grant section of http://www.fcc.gov/oet/ea/fccid
after searching on FCC ID: PP4PX-800.

Additional information on Specific Absorption Rates (SAR)
can be found on the Cellular Telecommunications Industry
Association (CTIA) web-site at http://www.ctia.org.

* In the United States and Canada, the SAR limit for device

used by the public is 1.6 watts/kg (W/kg) averaged over
one gram of tissue. The standard incorporates a sub­stantial margin of safety to give additional protection
for the public and to account for any variations in
measurements.

SPECIFIC ABSORPTION
RATES

51

APPENDIX

■

SAFETY INFORMATION FOR RF EXPOSURE

BODY WORN OPERATION

This device was tested in multiple notebook computer
configurations with USB port configurations for typical
near-body operations with the back of the USB Modem
kept 5mm from the body. To maintain compliance with
FCC RF exposure requirements, it can be used in notebook
computers with substantially similar physical dimensions,
construction, electrical and RF characteristics, and that
maintain a minimum 20mm separation distance between
the user’s body and the back of the USB Modem, including
the antenna. The antenna(s) used for this USB Modem must
not be co-located or must not operate in conjunction with
any other antenna or transmitter within a host device.

SAFETY INFORMATION

SAFETY INFORMATION FOR FIXED WIRELESS TERMINALS
POTENTIALLY EXPLOSIVE ATMOSPHERES

Turn your device OFF when in any area with a potentially
explosive atmosphere and obey all signs and instructions.
Sparks in such areas could cause an explosion or fire
resulting in bodily injury or even death.

INTERFERENCE TO MEDICAL DEVICES

Certain electronic equipment may be shielded against RF
signal from your wireless device. (Pacemakers, Hearing Aids,
and so on) Turn your device OFF in health care facilities
when any regulations posted in these areas instruct you
to do so. RF signals may affect improperly installed or
inadequately shielded electronic system in motor vehicles.

SAFETY INFORMATION

FOR RF EXPOSURE

52

APPENDIX

EXPOSURE TO RF ENERGY

Use only the supplied or an approved replacement antenna.
Do not touch the antenna unnecessarily when the phone is
in use. Do not move the antenna close to, or couching any
exposed part of the body when making a call.

FCC COMPLIANCE INFORMATION

This device complies with Part 15 of FCC Rules.

Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received.

This includes interference that may cause undesired
operation.

SAFETY INFORMATION
FOR RF EXPOSURE

53

APPENDIX

■

U.S. FEDERAL COMMUNICATIONS COMMISSION

RADIO FREQUENCY INTERFERENCE STATEMENT

INFORMATION TO THE USER

NOTE : This equipment has been tested and found to comply

with the limits for a Class B digital device pursuant to Part
15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful Interference in a
residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause
harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or
more of the following measures:

*- Reorient or relocate the receiving antenna.

Increase the separation between the equipment and
receiver.

*- Connect the equipment into an outlet of a circuit

different from that to which the receiver is connected.

*- Consult the dealer or an experienced radio/TV technician

for assistance.
Changes or modification not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment. Connecting of
peripherals requires the use of grounded shielded signal
cables.

U.S. FEDERAL COMUNICATIONS

COMISSION RADIO FREQUENCY

INTERFERENCE STATEMENT

54

APPENDIX

FCC ID: PP4PX-800

Warning:

Exposure to Radio Frequency Radiation

The radiated output power of this device
is far below the FCC radio frequency
exposure limits. Nevertheless, the device
should be used in such a manner that the
potential for human contact during normal
operation is minimized. In order to avoid
the possibility of exceeding the FCC radio
frequency exposure limits, human proximity
to the antenna should not be less than
20mm during normal operation. The gain
of the antenna for wireless band must not
exceed 3.5 dBi. The gain of the antenna for
PCS band must not exceed 6 dBi. The gain
of the antenna for AWS band must not
exceed 6dBi.

U.S. FEDERAL COMUNICATIONS
COMISSION RADIO FREQUENCY
INTERFERENCE STATEMENT

55

APPENDIX

■

12 MONTH LIMITED WARRANTY

Personal Communications Devices, LLC. (the “Company”)
warrants to the original retail purchaser of this handheld
portable cellular telephone, that should this product or any
part thereof during normal consumer usage and conditions,
be proven defective in material or workmanship that results
in product failure within the first twelve (12) month period
from the date of purchase, such defect(s) will be repaired
or replaced (with new or rebuilt parts) at the Company’s
option, without charge for parts or labor directly related to
the defect(s).

The antenna, keypad, display, rechargeable battery and
battery charger, if included, are similarly warranted for
twelve (12) months from date of purchase.

This Warranty extends only to consumers who purchase
the product in the United States or Canada and it is not
transferable or assignable.

This Warranty does not apply to:

(a) Product subjected to abnormal use or conditions,

accident, mishandling, neglect, unauthorized alteration,
misuse, improper installation or repair or improper
storage;

(b) Product whose mechanical serial number or electronic

serial number has been removed, altered or defaced.

(c) Damage from exposure to moisture, humidity, excessive

temperatures or extreme environmental conditions;

(d) Damage resulting from connection to, or use of any

accessory or other product not approved or authorized
by the Company;

12 MONTH LIMITED

WARRANTY

56

APPENDIX

(e) Defects in appearance, cosmetic, decorative or structural

items such as framing and non-operative parts;

(f) Product damaged from external causes such as fire,

flooding, dirt, sand, weather conditions, battery leakage,
blown fuse, theft or improper usage of any electrical
source.

The Company disclaims liability for removal or reinstallation
of the product, for geographic coverage, for inadequate
signal reception by the antenna or for communications
range or operation of the cellular system as a whole.

When sending your wireless device to Personal
Communications Devices for repair or service, please note
that any personal data or software stored on the device
may be inadvertently erased or altered. Therefore, we
strongly recommend you make a back up copy of all data
and software contained on your device before submitting it
for repair or service. This includes all contact lists, downloads
(i.e. third-party software applications, ringtones, games
and graphics) and any other data added to your device. In
addition, if your wireless device utilizes a SIM or Multimedia
card, please remove the card before submitting the device
and store for later use when your device is returned,
Personal Communications Devices is not responsible for and
does not guarantee restoration of any third-party software,
personal information or memory data contained in, stored
on, or integrated with any wireless device, whether under
warranty or not, returned to Personal Communications
Devices for repair or service.

To obtain repairs or replacement within the terms of this
Warranty, the product should be delivered with proof of

12 MONTH LIMITED
WARRANTY

57

APPENDIX

Warranty coverage (e.g. dated bill of sale), the consumer’s
return address, daytime phone number and/or fax number
and complete description of the problem, transportation
prepaid, to the Company at the address shown below or to
the place of purchase for repair or replacement processing.
In addition, for reference to an authorized Warranty station
in your area, you may telephone in the United States (800)
229-1235, and in Canada [phone] (in Ontario call 416­695-3060).

THE EXTENT OF THE COMPANY’S LIABILITY UNDER THIS
WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT
PROVIDED ABOVE AND, IN NO EVENT, SHALL THE
COMPANY’S LAIBILITY EXCEED THE PURCHASE PRICE PAID
BY PURCHASER FOR THE PRODUCT.

ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE
DURATION OF THIS WRITTEN WARRANTY. ANY ACTION
FOR BREACH OF ANY WARRANTY MUST BE BROUGHT
WITHIN A PERIOD OF 18 MONTHS FROM DATE OF
ORIGINAL PURCHASE. IN NO CASE SHALL THE COMPANY
BE LIABLE FOR AN SPECIAL CONSEQUENTIAL OR
INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY
OTHER WARRANTY, EXPRESS OR IMPLIED, WHATSOEVER.
THE COMPANY SHALL NOT BE LIABLE FOR THE DELAY IN
RENDERING SERVICE UNDER THIS WARRANTY OR LOSS OF
USE DURING THE TIME THE PRODUCT IS BEING REPAIRED OR
REPLACED.

No person or representative is authorized to assume for
the Company any liability other than expressed herein in
connection with the sale of this product.

12 MONTH LIMITED

WARRANTY

58

APPENDIX

Some states or provinces do not allow limitations on
how long an implied warranty lasts or the exclusion or
limitation of incidental or consequential damage so the
above limitation or exclusions may not apply to you. This
Warranty gives you specific legal rights, and you may also
have other rights, which vary from state to state or province
to province.

IN USA: Personal Communications Devices, LLC.

555 Wireless Blvd.
Hauppauge, New York 11788
1-800-229-1235

IN CANADA: PCD Communications Canada Ltd.

5535 Eglinton Avenue West, Suite 234
Toronto, Ontario M9C 5K5
1-800-465-9672

12 MONTH LIMITED
WARRANTY