uPunch HN3000, HN4000 Product Manual
HN3000/HN4000
Product Manual
TABLE OF CONTENTS
1.0 Introduction ....................................1
2.0 Mounting the HN3000/HN4000 ................. 2
3.0 Setting Up Your Optional uPunch Account ........ 4
3.1 Creating Your Account ..........................4
3.2 Adding Departments and Employees .............9
3.2.1 Adding Departments ...........................10
3.2.2 Adding Employees ..............................11
4.0 Setting Up the HN3000 .........................13
4.1 Overview of the HN3000 ....................... 13
4.2 Changing the Settings in the HN3000 ...........14
5.0 Using the HN3000 ............................26
5.1 Understanding Time Cards .....................26
5.2 Punching Time Cards ...........................27
5.3 HN3000 Error Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . 27
5.4 Resetting the HN3000 .........................28
6.0 Setting Up the HN4000 ........................ 29
6.1 Overview of the HN4000 .......................29
6.2 Changing the Settings in the HN4000 ...........30
7.0 Using the HN4000 ............................44
7.1 Understanding Time Cards .....................44
7.2 Punching Time Cards ...........................44
7.3 Time Card Calculations .........................45
7.4 HN4000 Error Codes ..........................47
7.5 Resetting the HN4000 .........................48
7.6 Examples of Time Calculations ..................48
8.0 Replacing HN3000/HN4000 Ribbon Cartridge ..50
uPunch Warranty and Terms of Service ...........51
1.0 INTRODUCTION
Thank you for purchasing the HN3000/HN4000 time
clock, part of the uPunch system by Processing Point,
Inc. The uPunch HN6000 Bundle includes the HN4000
time clock and the uPunch HN5000 Bundle includes
the HN3000 time clock. This document will guide you
through the steps of mounting and setting up your time
clock, with an overview of the features and functionality
of the time clock. It will also provide steps on setting up
your optional uPunch account.
HN3000
Non-Calculating
Time Clock
HN4000
Calculating
Time Clock
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2.0 MOUNTING THE HN3000/
HN4000
Install the time clock away from excessive moisture,
extremely low or high temperatures, direct sunlight, dust,
mechanical vibration, and shock. Installation should also
take place away from the source of noise or electrical
interference.
Follow these steps to mount your time clock to a wall:
1. Drill two holes in the wall,
4 1/2” apart.
2. Insert the two dowels into the wall and then
insert the two screws into the dowels.
3. Hang the time clock on the screws.
The ideal height is 36–40” from the base to the
ground.
1
/10” in diameter and
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Cautions
To reduce the risk of re or shock hazard, observe the
following instructions carefully.
1. Disconnect the power before cleaning the time
clock. Do not use liquid or aerosol cleaners; use
only a damp cloth.
2. Never spill liquid of any kind on the time clock.
3. Do not overload wall outlets and extension cords,
as this may cause the time clock to malfunction.
4. Never place or press objects into the time clock,
as this may cause a short circuit between parts
and result in burning equipment.
5. Always plug the time clock into a surge protector
or uninterruptible power supply (UPS). If a surge
protector is not used and there is a power surge,
your warranty may become void.
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3.0 SETTING UP YOUR
OPTIONAL uPUNCH
ACCOUNT
uPunch time clocks include optional free cloud software.
This section describes the steps you will take to create
a new uPunch account and set up departments and
employees.
3.1 Creating Your Account
1. Open your web browser and visit:
www.trackmypunch.com/signup
2. Enter the Dealer ID and Serial Number,
then click Submit.
The Dealer ID can be found on a sticker on the
outside of the time clock box and on the cover of
this document. The Serial Number can be found on
a sticker on the time clock and on the shrink wrap
around the time clock. If either number is missing,
please contact Customer Support at support@
trackmypunch.com or 1-800-518-8925.
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3. Enter your company information, then click
Next Step.
The “Site Name” eld allows you to customize
your uPunch login page, which you and your
employees will use to log in to the system. Specify
an easy URL extension (web address) for you to
remember. You may wish to use a shortened version
of your company name (e.g., trackmypunch.com/
owershoppe). The URL extension cannot be longer
than 20 letters or numbers and cannot contain
special characters or spaces.
4. Select 1 Year Warranty or Lifetime Warranty,
then click Conrm.
When you enroll in the Lifetime Warranty, you will
also enroll in the Automatic Time Card Fulllment
Plan. With this plan, your time cards will be
automatically shipped to you. Enter the shipping
information for the time card shipments.
Both warranties also include enrollment into the
Lifetime Tradeup Program, which allows you to
trade in your HN3000/HN4000 for a free uAttend
CB6000 time clock.
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5. Enter plan data, then click Calculate if you have the
Lifetime Warranty. Click Submit.
You will be prompted to enter the number of
employees who will use the system, the pay period
frequency, and the frequency that you would like
time cards shipped to you.
You will also select how soon your rst batch of time
cards will ship.
Based on the data you enter on this screen, the
system will automatically calculate the number of
time cards for each shipment.
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6. Select the type of account you would like: Standard
uPunch Account or Premium uPunch Account, then
click Conrm.
STANDARD ACCOUNT PREMIUM ACCOUNT
FREE $10.00/month
20 Employees 50 Employees
5 Departments 20 Departments
Holiday Settings not
available
Exporting not available Exports to Payroll
Punch Rounding not
available
Saturday and Sunday
Overtime not available
Allows Holiday Settings
Systems
Allows Punch Rounding
Allows Saturday and
Sunday Overtime
If you choose the Standard account, you can upgrade to a
Premium account at any time.
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7. Enter your company’s billing information, then click
Submit.
This step allows you to enter billing information for
the service. Enter the billing name, billing address,
and credit card information that you wish to use. This
information will be stored on our system (encrypted
and secure) for recurring monthly billing. The initial
charges for creating a new account will occur the
same day the account is created. All plans come
with a 30-day money back guarantee, if you are not
satised. Although the billing elds are required, you
will only be charged for the monthly service if you
have a Premium account.
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Once you have created your account, you will have
access to the uPunch Online Help. The link appears as
a ? icon and is found in the upper-right corner of the
uPunch screen.
3.2 Adding Departments and Employees
After you have created your uPunch account, you will
need to set up at least one department and one employee.
If you have a Standard account, you can enter up to ve
departments and 20 employees. If you have a Premium
account, you can enter up to 20 departments and 50
employees.
You can upgrade your uPunch account to a uAttend
account at any time by clicking the Upgrade to uAttend
link in the upper-right corner of the uPunch screen.
uAttend allows you to enter unlimited departments, along
with many other features, and supports web-based time
clocks with biometric (ngerprint and facial recognition)
and RFID proximity badge punching.
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3.2.1 Adding Departments
Follow these steps to add a department to your uPunch
account:
1. Click the Departments tab on the main menu.
2. Click Add Department.
3. In the Code eld, enter a code for the department.
A code can be up to 20 characters. The code is used
as a reference to the department and will appear on
time cards.
4. In the Department Name eld, enter a name for the
department.
You can specify other department settings, such as
Punch Rounding and Overtime, on this screen or you
may choose to enter that information later.
NOTE: It is important that you match your uPunch
department settings with your uPunch time clock.
For example, if you use the Overtime feature on the
time clock, make sure to match the Overtime settings
in your uPunch account.
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5. Click Save & Continue to continue adding
department settings, click Save & Add New to add
a new department, or click Save & Close.
For help setting up departments, click the Online
Help (?) link in the upper-right corner of the uPunch
screen.
3.2.2 Adding Employees
Follow these steps to add an employee to your uPunch
account:
1. Click the Users tab on the main menu.
2. Click Add Employee.
3. The user will be assigned the role of Employee.
NOTE: The administrator is the user who has control
over the uPunch account and is responsible for
setting all preferences. Each uPunch account is
licensed for one administrator.
4. In the First Name eld, enter the user’s rst name.
5. In the Last Name eld, enter the user’s last name.
6. From the Department drop-down menu, select the
user’s home department.
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7. From the Department Transfer menu, select On
or Off.
The Department Transfer feature allows an employee
to punch in and out to more than one department.
8. In the Email eld, enter the user’s email address.
9. In the Phone eld, enter the user’s phone number.
10. In the Employee Payroll ID eld, enter the
employee’s payroll ID number, if applicable.
11. Click Save & Continue to continue adding user
information, click Save & Add New to add a new
user, or click Save & Close.
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4.0 SETTING UP THE HN3000
The HN3000 time clock allows users to punch in and out
with paper time cards. Before the employees can begin
punching, the administrator must set up the time clock for
use.
To get started, plug the time clock into a surge protector
or uninterruptible power supply (UPS). Then remove the
cover of the time clock using the enclosed key. You will
now be able to access the buttons and switches.
4.1 Overview of the HN3000
The IN and OUT buttons on the keypad will be used later
for punching in and out. These buttons are also used in the
setup of the clock. Once you have removed the cover, you
will see labels for the buttons. You will also have access to
the Set and Battery switches, which are located beneath
the labels.
The following switches and buttons can be found on the
HN3000 time clock keypad.
+ Enter Back Clear Mode
Set -/0
—
Battery
ResetON-OFF
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Switch Function
Enter and exit the setup mode (- /
0). When the Set switch is pushed
to the left (–), the clock is ready for
SET
BATTERY Turns on/off the battery (left/right).
punching. When the Set switch is
pushed to the right (0), the clock
is in the setup mode and you can
begin setting up the menus.
NOTE: To charge the battery, the switch must be set to the
OFF position. The backlight on the display screen is not
enabled if the time clock is in battery mode.
Button Function
+ Increase value
- Decrease value
ENTER Conrm set value
BACK Backspace the set value
CLEAR Cancel the set value
RESET Restart the time clock
MODE Advance to the next menu
4.2 Changing the Settings in the HN3000
To access the menu options on your time clock, remove
the cover of the clock using the enclosed key. Then move
the Set switch to the “0” position (to the right).
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Setup features of the time clock are grouped by menu
options. The main menu options are numbered HN1
through HN5. Each menu has sub-menus called codes,
which are displayed in a smaller size at the lower left on
the clock display.
SUN
MON TUE WED THU FRI SAT
BLACK
ROLOCETAD
When a code is ashing, you can make changes using the
+ and – buttons. Once you select the option you wish to
set, press the Enter button.
If you would like to scroll through codes without changing
settings, press the Enter button.
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