HN2000/HN4000 Product Manual
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06
YOUR uPUNCH ACCOUNT 32
07
ADD DEPARTMENTS 36
08
ADD USERS 38
CONTENTS
02
WALL MOUNT 3
01
INTRODUCTION 2
09
LIMITED WARRANTY 39
10
SAFETY INFORMATION 43
03
SETTING UP THE CLOCK 4
04
USING THE CLOCK 23
05
REPLACING PRINT RIBBON 31
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3
Thank you for purchasing the HN Series Auto-Align
Calculating time clock, part of the uPunch system
by Workwell Technologies.
Setting up your uPunch Time Clock and cloud
account can be completed in just 4 easy steps.
First, we’ll begin in the Clock, then we’ll nish with
the Cloud.
Once you’ve completed the following steps, your
employees will be ready to use the time clock.
1. Set up the Date and Time
2. Set up Your Pay Period
3. Create Your Account (Optional)
4. Add Departments and Employees (Optional)
01
CREATE YOUR
ACCOUNT
ADD DEPARTMENTS
AND EMPLOYEES
SET UP THE
DATE AND TIME
SET UP YOUR
PAY PERIOD
INTRODUCTION
To mount the time clock to a wall:
1. On a wall, drill two 1/10”
holes, 4 1/4” apart.
2. Insert two dowels into the
holes, then insert two screws
into the dowels.
3. Hang clock on the screws,
ideally 36-40” from the base
to the ground.
02
MOUNTING THE HN SERIES CALCULATING
TIME CLOCK
Mounting the time clock to the wall is optional and will require two dowels and
two screws, which are not included.
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5
To get started, plug the time clock into a surge protector or uninterruptible power supply
(UPS). Then remove the cover using the enclosed key, this will give you access to the
buttons and switches.
Time Clock Overview
The IN and OUT buttons on the
time clock will be used later for
tracking time. These same buttons
are also used in the setup of your
time clock. To change the settings
on your time clock, remove the
cover with the included key to
expose the setup labels that
correspond with the IN and OUT
buttons.
03
SETTING UP THE HN2000/4000 TIME
CLOCK
The HN Series calculating time clock allows users to punch in and out with paper
time cards. Before your employees can begin using your new time clock, you’ll
need to customize the settings to t the needs of your business.
The following is a detailed list of each button’s functionality.
Switch Function
SET
Enter and exit the setup mode (- / 0). When
the Set switch is pushed to the left (–), the
clock is ready for punching. When the Set
switch is pushed to the right (0), the clock
is in the setup mode and you can begin
setting up the menus.
Button Function
+ Increase value
- Decrease value
ENTER Conrm set value
BACK Backspace the set value
CLEAR Cancel the set value
MODE Advance to the next menu
RESET Restart the time clock
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7
CHANGING THE SETTINGS IN THE HN SERIES
To access the menu options, remove the cover of the clock using the enclosed key.
Then move the Set switch to the “0” position (to the right).
Setup features of the time clock are grouped by menu options. The main menu options
are numbered HN1 through HN5. Each menu has sub-menus called codes, displayed in
a smaller size at the lower left on the clock display.
When a code is ashing, you can make changes using the + and – buttons. Once you
select the desired option button, press the Enter button.
To scroll through codes without changing settings, press the Enter button.
The Back button allows you to reset an option that was conrmed incorrectly.
Set–/0
+ Enter
Back/Week
Clear Mode
Reset
—
NOTE: It is important that you match your uPunch account settings with your uPunch time
clock settings.
SUN
ROLOCETAD
BLACK
MON TUE WED THU FRI SAT
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9
HN1—BASIC SETTINGS
HN1 is the rst menu in the time clock and allows you to program the following
features.
Setting the Year (code 00)
Move the Set switch to the “0” position (to the right). When the code “00” appears on
the display, set the last two digits of the current year using the + and – buttons. Press
Enter to conrm the setting.
IN OUT IN OUT
IN OUT
Setting the Month and Date (code 01)
After conrming the year, the code “01” appears on the display. Set the month and date
using the + and – buttons. Press Enter to conrm the setting.
Setting the Hour and Minute (code 02)
After conrming the month and date, the code “02” appears. Set the hour (HH) and minute
(MM) using the + and – buttons. Press Enter to conrm the setting.
Setting the Hour Format Display (code 03)
When the code “03” appears, set the hour display. This
allows the selection of 24-hour (Military) or 12-hour
(Standard) time for display on the time clock and printing
on the time card. Use the + and – buttons to make your
selection, then press Enter to conrm the setting.
Setting the Month and Date of the start of Daylight
Savings Time (code 04)
When the code “04” appears, set the month and date of
the start of Daylight Savings Time (MM-DD). Use the +
and – buttons to make your selection, then press Enter to
conrm the setting. This may need to be set each year,
depending on your time zone.
STANDARD MILITARY
1:00pm 13:00h
2:00pm 14:00h
3:00pm 15:00h
4:00pm 16:00h
5:00pm 17:00h
6:00pm 18:00h
7:00pm 19:00h
8:00pm 20:00h
9:00pm 21:00h
10:00pm 22:00h
11:00pm 23:00h
12:00am 24:00h
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Year Daylight Savings Time Starts
2018 March 11
2019 March 10
2020 March 8
2021 March 14
2022 March 13
Setting the Hour and Minute of the start of Daylight Savings Time (code 05)
When the code “05” appears, set the hour and minute of the start of Daylight Savings Time
(HH:MM) to 2:00am. Use the + and – buttons to make your selection, then press Enter to
conrm the setting.
Setting the Month and Date of the end of Daylight Savings Time (code 06)
When the code “06” appears, set the month and date of the end of Daylight Savings Time
(MM-DD). Use the + and – buttons to make your selection, then press Enter to conrm the
setting. This may need to be set each year, depending on your time zone.
Year Daylight Savings Time Ends
2018 November 4
2019 November 3
2020 November 1
2021 November 7
2022 November 6
Setting the Hour and Minute of the end of Daylight Savings Time (code 07)
When the code “07” appears, set the hour and minute of the end of Daylight Savings Time
(HH:MM) to 2:00am. Use the + and – buttons to make your selection, then press Enter to
conrm the setting.
HN2—PAY PERIOD SETTINGS
The HN2 menu allows you to program the following features.
Setting the Day Change Time (code 00)
Under the HN2 menu, when the code “00” appears, set the time at which the day changes
(hour/minute). Use the + and – buttons to make your selection, then press Enter to conrm
the setting.
Setting the Pay Period (code 01)
When the code “01” appears, set the pay period you would like to use. The options are:
1 Monthly—Select 01 for the Monthly option, then select the date on which the pay period
will start.
2 Weekly—Select 02 for the Weekly option, then select the day on which the pay period
will start. Enter 00 for Sunday, 01 for Monday, 02 for Tuesday, 03 for Wednesday, 04 for
Thursday, 05 for Friday, or 06 for Saturday.
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3 Biweekly—Select 03 for the Biweekly option, then select the month and date on which
the rst pay period started. Enter 01 for January, 02 for February, and so on.
4 Semimonthly—Select 04 for the Semimonthly option, then select the rst payday. Enter
01 for the paydays to fall on the 1st and 16th of the month or enter 15 for the paydays to
fall on the 15th and the last day of the month.
5 No Pay Period—Select 05 for job tracking mode. which will disable all pay period
calculation and daily calculation settings and will allow you to punch in all six columns of
the time card.
Use the + and – buttons to make your selection, then press Enter to conrm the setting.
NOTE: One time card will be used per pay period. The row in which your punches appear
will depend on the pay period settings.
Setting the Minute System (code 02)
When the code “02” appears, set the desired minute system. The options are:
00 One hour divided into 60 minutes
01 Hundredths of an hour
Use the + and – buttons to make your selection, then press Enter to conrm the setting.
Setting Punch Rounding (code 03)
When the code “03” appears, set the conguration of punch rounding you would like.
It will be set in increments and used for daily time calculations. The options are:
00 No Punch Rounding
01 5 Minute 3 Breakpoint
02 6 Minute 3 Breakpoint
03 10 Minute 5 Breakpoint
04 15 Minute 8 Breakpoint
05 60 Minute 30 Breakpoint
5 Minute 3 Breakpoint—This setting means that punches will be rounded to the nearest
5-minute segment with a cutoff of 3 minutes. For example, if an employee punches in at
8:02, the punch will be rounded down to 8:00, but if they punch in at 8:03, the punch will
be rounded up to 8:05, which is the next 5-minute segment.
6 Minute 3 Breakpoint—This setting means that punches will be rounded to the nearest
6-minute segment with a cutoff of 3 minutes. For example, if an employee punches in at
8:02, the punch will be rounded down to 8:00, but if they punch in at 8:03, the punch will
be rounded up to 8:06, which is the next 6-minute segment.
10 Minute 5 Breakpoint—This setting means that punches will be rounded to the nearest
10-minute segment with a cutoff of 5 minutes. For example, if an employee punches in at
8:04, the punch will be rounded down to 8:00, but if they punch in at 8:05, the punch will
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15
be rounded up to 8:10, which is the next 10-minute segment.
15 Minute 8 Breakpoint—This setting means that punches will be rounded to the nearest
15-minute segment with a cutoff of 8 minutes. For example, if an employee punches in at
8:07, the punch will be rounded down to 8:00, but if they punch in at 8:08, the punch will
be rounded up to 8:15, which is the next 15-minute segment.
60 Minute 30 Breakpoint—This setting means that punches will be rounded to the nearest
60-minute segment with a cutoff of 30 minutes. For example, if an employee punches in at
8:29, the punch will be rounded down to 8:00, but if they punch in at 8:30, the punch will
be rounded up to 9:00, which is the next 60-minute segment.
Use the + and – buttons to make your selection, then press Enter to conrm the setting.
Setting Lunch/Break Deduction: Number of Hours Before Break Deduction (code 04)
When the code “04” appears, set the number of hours that will take place before a
deduction is calculated from daily punches. Use the + and – buttons to make your
selection, then press Enter to conrm the setting. (Must be used in conjunction with code
05.)
NOTE: When a break deduction occurs, a “B” will be printed in the REG column next to the
daily time.
Setting Lunch/Break Deduction: Duration of the Break Deduction (code 05)
When the code “05” appears, set the amount of time to deduct from a time card’s daily
punches for break or lunch. Use the + and – buttons to make your selection, then press
Enter to conrm the setting. (Must be used in conjunction with code 04.)
NOTE: When a break deduction occurs, a “B” will be printed in the REG column next to the
daily time.
Setting Daily Overtime (code 06)
When the code “06” appears, specify the number of hours that will take place before daily
time is considered overtime. Use the + and – buttons to make your selection, then press
Enter to conrm the setting.
Setting Weekly Overtime (code 07)
When the code “07” appears, specify the number of weekly hours that will be worked
before weekly time is considered overtime. Weekly overtime is only based on hours that
have not already been calculated into daily overtime. Use the + and – buttons to make your
selection, then press Enter to conrm the setting.
NOTE: This setting can only be used for weekly and biweekly pay periods.
Setting Printing Position Adjustment: up/down (0–9)(code 08)
This step is optional during initial set up. This setting can be changed later if you nd that
the printing alignment is off. If the alignment is incorrect, you can adjust the position on the
time card where the punches will print. When the code “08” appears, set the position (up/
down) where the punch will print. Use the + and – buttons to make your selection, then
press Enter to conrm the setting.
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NOTE: Default settings recommended.
Setting Printing Position Adjustment: right/left (0–9)(code 09)
This step is optional during initial set up. This setting can be changed later if you nd that
the printing alignment is off. If the alignment is incorrect, you can adjust the position on
the time card where the punches will print. When the code “09” appears, set the position
(right/left) where the punch will print. Use the + and – buttons to make your selection, then
press Enter to conrm the setting.
NOTE: Default settings recommended.
HN3—ALARM OPTIONS
The time clock accommodates the set up of 12 alarms during the week. You can set up
alarms to signal the beginning and end of shifts and the beginning and end of breaks. At
the designated time, the time clock will play the internal alarm music or ring an external
bell, which is purchased separately.
Setting the Duration of the Alarm (code 00)
Under the HN3 menu, when the code “00” appears, set the duration of the alarm time (in
seconds). Use the + and – buttons to make your selection, then press Enter to conrm the
setting.
Setting the Ringing Time from Group 01 to Group 12 (codes 01–12)
Set up to 12 different times, or groups, for the alarm/bell to ring during the work week.
Each group is numbered 01–12. Use desired number of alarms. For example, only two
alarms are required if setting alarms for beginning and end of a lunch break.
1. When the code “01” appears, use the + and – buttons to select the hour, then press
Enter to conrm the setting.
After the hour is set, you will set the minute for the alarm.
2. Use the + and – buttons to select the minute, then press Enter to conrm the setting.
After the time is set, you will set the days of the week.
3. Use the + and – buttons to scroll through the days. A ashing triangle indicates the day
that is currently selected. The + button moves your selection from right to left and the –
button moves your selection from left to right. Press the Back button to toggle each day
on or off.
For example, if you would like to enable the alarm for weekdays only, you will disable the
alarm for Saturday and Sunday. When you see the ashing triangle on Sunday, press the
Back button and the triangle will be removed. Then press the – button to select Saturday.
When you see the ashing triangle on Saturday, press the Back button to disable Saturday.
Monday through Friday are still selected.
4. Press Enter to conrm these settings.
Next, you will select which alarm/bell will ring for this group. The internal alarm is music
that the clock plays; the external bell is purchased separately. The options are:
01 External bell and internal alarm
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02 External bell
03 Internal alarm
5. Use the + and – buttons to make your selection, then press Enter to conrm the setting.
Repeat these steps for codes 02–12, if you wish to change the alarm/bell ringing for all 12
groups. If you do not wish to set up all 12 alarms, you can press the Mode button at any
time to skip to the next menu. Always make sure you press Enter to save the selection you
have just entered, before moving on.
HN4—AUTOMATIC COLUMN SHIFT SETTINGS
The time clock allows you to enter times at which the punch will automatically shift over
to the next column on the time card, eliminating the need to manually press the button for
the proper column. You can set up to 12 different times at which the punch column shifts
(codes 01–12).
This feature is recommended for businesses whose employees often work the same days
and hours. For example, you may have ofce employees who all work Monday–Friday
from 8:00am-5:00pm and they all take a lunch break from 12:00pm–1:00pm. You would
set up your time clock to punch in four columns: punching in at the beginning of the shift
at 8:00am, punching out for lunch at 12:00pm, punching in from lunch at 1:00pm, and
punching out at the end of the shift at 5:00pm. With these settings in place, an employee
can simply enter the time card and the clock will punch the card in the proper column.
However, if your employees work varying days and hours, such as in a retail store, they
will need to manually press time clock buttons when punching in and out. For more
information, see “Page 30—Punching Time Cards.”
1. Under the HN4 menu, when the code “01” appears, use the + and – buttons to select the
hour for the rst punch. For 8:00am, set the hour to 08 and then press Enter to conrm
the setting.
2. Use the + and – buttons to select the minute. For 8:00am, set the minute to 00 and
then press Enter to conrm the setting.
After the time is set, you will set the days of the week.
3. Use the + and – buttons to scroll through the days. A ashing triangle indicates the day
that is currently selected. The + button moves your selection from right to left and the –
button moves your selection from left to right. Press the Back button to toggle each day
on or off.
For example, if you would like to set the shift setting for weekdays only, you will disable
the setting for Saturday and Sunday. When you see the ashing triangle on Sunday,
press the Back button and the triangle will be removed. Then press the – button to select
Saturday. When you see the ashing triangle on Saturday, press the Back button to disable
Saturday. Monday through Friday are still selected.
4. Press Enter to conrm these settings.
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Next, you will select which column the time clock will punch. The options are:
01 Column 1
02 Column 2
03 Column 3
04 Column 4
5. Use the + and – buttons to make your selection. For the rst punch of the day, select 01
and press Enter.
Repeat these steps for the remaining codes. To follow the example in this section, you
would set up code 02 to punch at 12:00pm on Monday–Friday in column 02; code 03 to
punch at 1:00pm on Monday–Friday in column 03; and code 04 to punch at 5:00pm on
Monday–Friday in column 04. You can enter up to 12 codes.
HN5—PRINT COLOR OPTIONS
The time clock allows you to enter times at which the punch color will change between red
and black, highlighting times when employees punch in late or punch out early. You can
set up to 24 times during the week when the print color will change between red and black
(codes 01–24).
For example, your ofce employees work Monday–Friday from 8:00am–5:00pm and they
all take a lunch break from 12:00pm–1:00pm. You allow a grace period of 15 minutes for
both arrival and departure times of your employees. However, you would like to know
when an employee punches in 15 minutes late or more in the morning and when they
punch out 15 minutes early or more in the afternoon. So you will set the clock to change
the punch color to red from 8:15am–11:30am, because you want to make sure the punch
color is black again before anyone punches out for lunch. You will then set the clock to
change the punch color to red from 1:30pm–4:45pm. This will highlight any punches that
take place between the lunch hour and 4:45pm. At 4:45pm, you want the punch color to
be black again for employees who punch out at 4:45 or later.
1. Under the HN5 menu, when the code “01” appears, use the + and – buttons to select the
hour that the punch color will switch. For 8:15am, set the hour to 08 and then press Enter
to conrm the setting.
2. Use the + and – buttons to select the minute. For 8:15am, set the minute to 15 and then
press Enter to conrm the setting.
After you have set the time, you will set the days of the week for the color change.
3. Use the + and – buttons to scroll through the days. A ashing triangle indicates the day
that is currently selected. The + button moves your selection from right to left and the –
button moves your selection from left to right. Press the Back button to toggle each day
on or off.
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23
For example, if you would like to set the color change for weekdays only, you will disable
the setting for Saturday and Sunday. When you see the ashing triangle on Sunday,
press the Back button and the triangle will be removed. Then press the – button to select
Saturday. When you see the ashing triangle on Saturday, press the Back button to disable
Saturday. Monday through Friday are still selected.
4. Press Enter to conrm these settings.
Next, you will select which color you wish to print at this time. The options are:
01 Red
02 Black
5. Use the + and – buttons to make your selection. To switch the color to red, select 01
and then press Enter to conrm the setting.
Repeat these steps for the remaining codes. To follow the example in this section, you
would set up code 02 to change the color to black (02) at 11:30am on Monday–Friday;
code 03 to change the color to red (01) at 1:30pm on Monday–Friday; and code 04 to
change the color to black (02) at 4:45pm on Monday–Friday. You can enter up to 24
codes.
NOTE: After all codes are set, move the Set switch to the “–” position (to the left) and
close the time clock cover.
UNDERSTANDING TIME CARDS
Note: You can only use one time card, per pay period. Trying to use more than one in a pay
period will result in an error code.
The front of the time card is numbered 1–15, indicating the rst 15 days of the month, and
the back of the card is numbered 16–31. The row on which your punch appears will depend
on your pay period settings. Pay period markers along the right side of time cards make
punches clear and precise.
Example 1: If you have set up monthly pay periods and have selected 1 as the rst day
of the pay period, row 1 will show punches for the 1st day of the month, row 2 will show
punches for the 2nd day of the month, and so on.
Example 2: If you have set up weekly pay periods and have selected Sunday as the rst
day of the pay period, row 1 will show punches for Sunday, row 2 will show punches for
Monday, and so on. If you use weekly pay periods, you may use the reverse side for the
following pay period; row 16 will reect the rst day of the next pay period.
Example 3: If you have set up bi-weekly pay periods, row 1 will show punches for the rst
day of the pay period. If you use bi-weekly pay periods, you may use the reverse side for
the following pay period; row 16 will reect the rst day of the next pay period.
04
USING THE HN SERIES CALCULATING
TIME CLOCK
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Example 4: If you have set up semi-monthly pay periods, row 1 will show punches for the
rst day of the pay period. If you use semi-monthly pay periods, you may use the reverse
side for the following pay period; row 16 will reect the rst day of the next pay period.
NOTE: Make sure you insert the time card on the correct side. The time clock will recognize
if the time card has been inserted on the wrong side and will display an error message.
PUNCHING TIME CARDS
If you are not using the Automatic Column Shift Settings, employees must make sure they
punch their card in the proper cell. Use these steps as a guide for punching time cards on
the HN Series time clock. The clock will display an error message if you attempt to repeat
punches in the same cell.
1. To punch in at the beginning of a shift, press the IN button on the far left of the keypad
and insert the time card. The punch will print in the rst column.
IN
START
BREAK
END
BREAK
OUT
1
2
3
REGULAR
OVERTIME
Weekly OT/
Punch Pairs
Total Regular
Hours
Total Overtime
Hours
NAME
PAY PERIOD
PAYROLL ID
DEPARTMENT
REG OT1 OT2 PAY RATE 1 PAY RATE 2 GROSS PAY
JOB
For more time tracking options, go to TrackMyPunch.com/SignUp. It's free!
2. If you punch out for a break or lunch, press the OUT button that is farthest to the left on
the keypad. Insert the time card and the punch will print in the second column.
3. If you have punched out for a break and need to punch in again, press the next IN
button that corresponds with the third column, and insert the time card. The punch will
print in the third column.
4. When you punch out at the end of a shift, press the OUT button that corresponds with
the fourth column, and insert the time card.
If you are only punching twice a day, you should use the rst and fourth columns. The IN
punch will appear in the rst column and the OUT punch will appear in the fourth column.
IN OUT IN OUT
IN OUT
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TIME CARD CALCULATIONS
The HN Series calculating time clock will automatically calculate hours worked on the time
card. Daily totals are calculated immediately after the nal punch is made for the day. Pay
period totals are calculated immediately after the nal punch is made on the last day of the
pay period.
However, you can force the time clock to calculate the hours at any time you wish. To
calculate hours on a time card, press the two buttons on the far right of the keypad
simultaneously until you hear two beeps. Release the buttons and then insert the time card
with the front side facing forward. Calculations will print on the front of the time card in the
top row above row 1. The following totals will print:
Column 2: Total of weekly overtime hours in pay period (Weekly and Biweekly modes).
This will be calculated based only on overtime hours that exceed the number of hours you
have set and excludes any daily overtime hours.
IN
START
BREAK
END
BREAK
OUT
1
2
3
REGULAR
OVERTIME
Weekly OT/
Punch Pairs
Total Regular
Hours
Total Overtime
Hours
NAME
PAY PERIOD
PAYROLL ID
DEPARTMENT
REG OT1 OT2 PAY RATE 1 PAY RATE 2 GROSS PAY
JOB
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Column 2: Number of punch pairs (Monthly and Semi-monthly modes). This number
reects the number of times the employee has punched in and out during the pay period.
Column 4: Total of regular hours in pay period. This number will be a summary of all hours
printed on the time card in the REG columns, after deductions and rounding.
Column 6: Total of overtime hours in pay period. This number will be the sum of all hours
printed on the time card in the OT columns and the weekly overtime hours.
If the current pay period ending date is on the back side of the time card, after the
calculation has been taken for the last day of the pay period, the clock will display “FLIP”
for up to 20 seconds. This will allow you to ip your time card around and reinsert the time
card back into the clock to have the summary for the pay period printed on the time card.
After the last day of the pay period, the time clock will clear the stored information for the
pay period.
HN SERIES CALCULATING TIME CLOCK ERROR CODES
ER 01—Wrong side of time card inserted.
ER 02— Punch Sequence Issue. A minute has not elapsed since the last in/out punch.
ER 03—Repeat punch in same column.
ER 91— Print Head Motor Issue: wrong position,
left and right
ER 92— Card Feed Motor Issue: wrong position,
up and down
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ER 93—Button Issue
ER 94—Internal memory issue
Resetting the HN Series Calculating Time Clock
To simply restart the time clock, press the Reset button.
To restore the default values, move the Set switch to the “0” position (to the right). Then
press the +, Clear, and Mode keys simultaneously until you hear three beeps. Finally, move
the Set switch back to the “–” position (to the left). Setting the clock to factory reset will
restore the default values, including: Date, Time, Time Signal, Print Color Options, and
Printing Position.
Examples of Time Calculations
IMPORTANT: Each time card has a unique number. You cannot use the same numbered
time card more than once in a pay period. The number appears in the lower-right corner of
the time card.
Example 1:
In Out In Out
8:02 12:04 12:34 17:04
Time clock settings:
• Punch Rounding: OFF
• Break/Lunch Deduction: ON, after 8:30 hours deduct 30 minutes
• Overtime = 8 hours
Total time before calculation: 8:32
Total time after calculation: 8 hours regular time,
32 minutes OT
The time card will look like this:
Example 2:
In Out In Out
8:02 12:04 12:34 17:04
IN
START
BREAK
END
BREAK
OUT
1
2
3
REGULAR
OVERTIME
Weekly OT/
Punch Pairs
Total Regular
Hours
Total Overtime
Hours
NAME
PAY PERIOD
PAYROLL ID
DEPARTMENT
REG OT1 OT2 PAY RATE 1 PAY RATE 2 GROSS PAY
JOB
For more time tracking options, go to TrackMyPunch.com/SignUp. It's free!
08
:
02
MO
12
:
04
MO
12
:
34
MO
17
:
04
MO
08
:
00
B 00
:
32
QUESTIONS? Watch our helpful videos at upunch.com/resources
31
Time clock settings:
• Punch Rounding: 5 min 3 breakpoint
• Break/Lunch Deduction: ON, after 8:30 hours deduct 30 minutes
• Overtime = 8 hours
With Punch Rounding set at the 5 min 3 breakpoint, the time card will round the punch
times to the following:
In Out In Out
8:00 12:05 12:35 17:05
Total time after rounding before calculation: 8:35
Total calculation: 8 hours regular time, 35 minutes OT
The time card will look like this:
IN
START
BREAK
END
BREAK
OUT
1
2
3
REGULAR
OVERTIME
Weekly OT/
Punch Pairs
Total Regular
Hours
Total Overtime
Hours
NAME
PAY PERIOD
PAYROLL ID
DEPARTMENT
REG OT1 OT2 PAY RATE 1 PAY RATE 2 GROSS PAY
JOB
For more time tracking options, go to TrackMyPunch.com/SignUp. It's free!
08
:
02
MO
12
:
04
MO
12
:
34
MO
17
:
04
MO
08
:
00
B 00
:
35
To replace the ribbon cartridge in your time clock, follow these steps.
Open the top cover and press the button corresponding with column 4 to move the ribbon
cartridge to center.
As shown in the gure below, pull the ribbon holders toward you and, holding them steady
in the position, use the handle to take out the cartridge.
Insert a new cartridge between the ribbon guide and the printer head.
Push the cartridge head until it clicks into place. Turn the knob clockwise to fasten the
ribbon.
NOTE: We strongly recommend that you use genuine manufacturer time recorder ribbons.
Using non-genuine or non-compatible ribbons will void your warranty and may damage
your printer.
Ribbon Holders
Ribbon Guide
Printer
Head
Handle
Knob
05
REPLACING HN SERIES RIBBON
CARTRIDGE
QUESTIONS? Watch our helpful videos at upunch.com/resources
33
CREATING YOUR uPUNCH ACCOUNT
uPunch time clocks include optional free cloud software that allows you
to manually populate and manage your time and attendance data from a
customizable cloud portal.
06
Please Note: If you’ve been thinking about upgrading to a fully automated time and
attendance system, then simply click on the “Upgrade to uAttend” link in your Account
Overview page to schedule a free live demo.
The uAttend Time and Attendance system collects real time punch data, then sends it
to your cloud account where it can be viewed from any Internet connected device, 24/7.
Furthermore, you can forget costly human errors because it will do all the calculations
for you. When you’re ready to export your data to your payroll provider, you’re done in
seconds. Best of all, the upgrade is FREE. Try it today!
To take advantage of the uPunch software without the uAttend upgrade, simply follow
these steps to set up your departments and employees.
CREATING YOUR uPUNCH ACCOUNT
1. Go to: www.trackmypunch.com/signup
2. Enter the Dealer ID and Device ID,
then click Next.
The Dealer ID can be found on the back cover
of this manual. The Device ID can be found on
the back cover of this manual and on the clock
itself. If either number is missing, please contact
Customer Support at
support@trackmypunch.com or 1-800-518-8925.
QUESTIONS? Watch our helpful videos at upunch.com/resources
35
3. Enter your company information,
then click Next.
The “Site Name” eld allows you to
customize the uPunch login address
that you and your employees will use to
access the account. Specify an easy-toremember URL extension (web address),
perhaps a shortened company name (e.g.,
trackmypunch.com/owershoppe). The
URL extension cannot exceed 20 letters
or numbers and does not allow special
characters or spaces.
4. Choose your warranty with the
option to sign up for our time
card auto-fulllment program.
A 2-year warranty is included with
your uPunch time clock.
Enrolling in the optional auto-
fulllment plan ensures that you
always have the right amount of
time cards on hand. If you opt-in,
you will be prompted to enter your
company details, so that we can
accurately calculate the number
of time cards you will need. This
information can be updated at any
time.
The auto-fulllment program
comes with the added benet
of a free upgrade to a LIFETIME
WARRANTY.
ACCOUNT FEATURES
Your FREE uPunch account includes 50 Employees, 20 Departments, Holiday Settings, Exports to
Payroll Systems, Punch Rounding, Weekend Overtime, and More!
QUESTIONS? Watch our helpful videos at upunch.com/resources
37
07
1. Select the Departments tab on your Dashboard.
2. Select “+Add Department.”
3. Create a Department Code.
The Department Code is used as a reference on employee time cards to ensure that hours
are appropriately allocated to the correct departments. For example, the code for “Sales”
can be, “SLS.”
4. Enter the full Department Name.
Specify additional department settings on this screen now, or enter that information later.
ADDING DEPARTMENTS
Departments are used to group users together within the uPunch system.
You will need to set up at least one department before you add employees
to your account. Specify other department settings, such as Punch Rounding
and Overtime Rules, during the initial setup or you may choose to enter that
information later.
5. Select...
a. “Save & Add New” to add
a new department.
b. “Save & Continue” to add
more rules and policies.
c. “Save & Close” to move to
the next step.
QUESTIONS? Watch our helpful videos at upunch.com/resources
39
1. Select the Users tab on your
Dashboard.
2. Select “Add Employee.”
3. Add the user’s rst and
last name, then optionally
ll in all of the employee’s
information.
4. Select:
a. “Save and Continue” to set
up the employee’s prole.
b. “Save and Close” to move
on to the next steps.
You can add more details by going back to that user’s prole at any time.
08
ADDING USERS
The uPunch time clock calculates hours worked per day and pay period for up to
50 employees. Complete the following steps to add employees to your account:
A. Warranty and Warranty Periods. Workwell Technologies, Inc. (“WWTech”) warrants
only to the original Purchaser that the Device will be free from material defects and
mechanical failures for one year from the date of purchase, starting from the date of
shipment from Workwell Technologies to the client.
B. WWTech’s Obligation Under Warranty. WWTech’s sole obligation under the above
warranty shall be to repair or replace Devices and parts during the Warranty Period.
WWTech does not assume responsibility for delays in replacement or repair of products
or parts. WWTech may, at its sole discretion, replace Devices with refurbished Devices.
This warranty gives end users specic legal rights, and particular end users may also
have other rights which may vary from jurisdiction to jurisdiction. WWTech will also
provide one year of free customer and technical support via telephone and email.
C. DISCLAIMER OF ALL OTHER WARRANTIES. NO OTHER WARRANTIES, EXPRESSED
OR IMPLIED, ARE GIVEN, AND WWTECH EXPRESSLY DISCLAIMS ALL OTHER
WARRANTIES, INCLUDING AND WITHOUT LIMITATION, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some
09
uPUNCH WARRANTY AND TERMS
OF SERVICE
This Warranty covers the HN Series time clock, and any subsequent uPunch
Device models.
QUESTIONS? Watch our helpful videos at upunch.com/resources
41
jurisdictions do not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to particular end users.
D. Limitations. No salesperson, representative, or agent of WWTech is authorized to make
any guaranty, warranty, or representation that contradicts the terms contained in this
Limited Warranty. Any waiver, alteration, addition, or modication to the warranties
contained herein must be in writing and signed by authorized representatives of
WWTech to be valid, binding, and enforceable. WWTech does not assume responsibility
for any specic application to which any products or parts are applied including, but not
limited to, compatibility with other equipment. All statements, technical information, or
recommendations relating to the products or parts are based upon tests believed to be
reliable, but do not constitute a guaranty or warranty. WWTECH SHALL NOT UNDER
ANY CIRCUMSTANCES WHATSOEVER BE LIABLE TO ANY PARTY FOR LOSS OF
PROFITS, DIMINUTION OF GOOD WILL, OR ANY OTHER SPECIAL, CONSEQUENTIAL,
OR INCIDENTAL DAMAGES WHATSOEVER WITH RESPECT TO ANY CLAIM IN
CONNECTION WITH WWTech PRODUCTS AND/OR PARTS. Some jurisdictions do not
allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to particular end users.
E. May Void the Warranty. This Limited Warranty shall be null and void in the following
circumstances:
1. Modication or repair by the end user or any non-authorized WWTech service
provider; or
2. Improper use or installation, or damage by accident or neglect, by the end user or
any third party, or intentional damage by the end user or any third party; or
3. Failure of the end user or any third party to exercise caution to protect from
electrostatic discharge damage and adverse temperature, or physical abuse; or
4. Power surges; or
5. Use of non-compatible ribbons or time cards; or
6. Failure by the end user to follow the Return Appointment Process set forth below.
F. Return Appointment Process. As a condition precedent to the above Limited Warranty,
the end user must:
1. Obtain a return material authorization (RMA) from WWTech, which will include an
RMA number that must be prominently displayed on the outside of the shipping
container. Returns without an RMA number may be rejected by WWTech and
immediately returned to end user, freight collect.
2. Ship the items being returned to WWTech, freight prepaid, together with a written
description of the claimed defect.
3. Pack the items being returned in the original packing carton or equivalent. Damage
in transit is end user’s responsibility and may be cause to void the warranty claim.
QUESTIONS? Watch our helpful videos at upunch.com/resources
43
G. Transportation Costs. WWTech will pay surface freight to return products covered by
the 30-day Limited Warranty. However, if WWTech determines in the exercise of its
reasonable but sole discretion that the product or part returned for warranty service is
not defective, or does not otherwise qualify for warranty service, the end user shall be
liable for all costs of handling and transportation.
H. Lifetime Trade-In Program. WWTech offers a trade-in for a free CB6000, or a free
CB5000 if customer has a Costco customer warranty, when customer converts their
uPunch account to a uPunch account.
THIS PRODUCT IS FOR COMMERCIAL USE ONLY.
The time clock is an electrical device. In order to reduce the risk of fatal electrical shock
and re, basic safety precautions should be followed, including the following:
1. Read all instructions before operating.
2. This time clock must be properly installed and located in accordance with these
instructions before used.
3. Do not use outdoors.
uPUNCH SAFETY INFORMATION
IMPORTANT SAFEGUARDS FOR SAFE OPERATION & USE
SAVE THESE INSTRUCTIONS.
CAUTION/WARNING
DANGEROUS VOLTAGE
DO NOT CONNECT
DAMAGED SUPPLY CORD
10
QUESTIONS? Watch our helpful videos at upunch.com/resources
WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC
SHOCK, DO NOT OPEN THE TIME CLOCK. NO USER
SERVICEABLE PARTS ARE INSIDE. REPAIRS SHOULD BE
COMPLETED BY AUTHORIZED SERVICE PERSONNEL ONLY.
WARNING
RISK OF FIRE OR ELECTRIC SHOCK – DO NOT OPEN
4. Do not expose to water or any liquid.
5. Do not place objects into the time clock.
6. For best operation, plug the time clock into its own electrical outlet.
7. Do not operate the time clock with a damaged cord or plug.
8. If an extension cord is used, the marked electrical rating of the extension cord should
be at least as great as the electrical rating of the time clock.
9. Plug the time clock into a surge protector or uninterruptible power supply (UPS).
If a surge protector is not used and there is a power surge, your warranty may be
voided.
Contact us seven days a week.
Monday-Friday 5am–6pm Pacic | Saturday-Sunday 7am–3:30pm Pacic
Call
800-518-8925
Text
760-701-5102
Email
support@trackmypunch.com
Visit
support.trackmypunch.com
Designed, Developed, and Supported by Workwell Technologies, Inc.
© Workwell Technologies, Inc. All rights reserved.
2777 Loker Avenue Suite A Carlsbad CA 92010
workwelltech.com
Rev: 07/2018
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