uPunch HN1000, HN3000 Product Manual

HN1000/HN3000 Product Manual

02

WALL MOUNT 2

01

INTRODUCTION 1

03

YOUR uPUNCH ACCOUNT 3

CONTENTS

09

LIMITED WARRANTY 30

04

ADD DEPARTMENTS 7

05

ADD USERS 9

06

SETTING UP THE CLOCK 10

07

USING THE CLOCK 26

10

SAFETY INFORMATION 33

08

REPLACING PRINT RIBBON 29

1

Thank you for purchasing the HN Series Auto-Align
time clock, part of the uPunch system by Workwell
Technologies.

Setting up your uPunch Time Clock and cloud
account can be completed in just 4 easy steps.

First, we’ll begin in the Cloud, then we’ll nish with

the Time Clock.

Once you’ve completed the following steps, your
employees will be ready to use the time clock.

1. Create Your Account

2. Add Departments and Employees

3. Set up the Date and Time

4. Set up Your Pay Period

01

CREATE YOUR
ACCOUNT

SET UP THE
DATE AND TIME

SET UP YOUR
PAY PERIOD

ADD DEPARTMENTS
AND USERS

INTRODUCTION

QUESTIONS? Watch our helpful videos at upunch.com/resources

To mount the time clock to a wall:

1. On a wall, drill two 1/10” holes,
4 1/4” apart.

2. Insert two dowels into the
holes, then insert two screws
into the dowels.

3. Hang clock on the screws,
ideally 36-40” from the base
to the ground.

02

MOUNTING THE HN SERIES AUTO-ALIGN
TIME CLOCK

Mounting the time clock to the wall is optional and will require two dowels and
two screws, which are not included.

3

CREATING YOUR uPUNCH ACCOUNT

uPunch time clocks include optional free cloud software that allows you
to manually populate and manage your time and attendance data from a
customizable cloud portal.

03

Please Note: If you’ve been thinking about upgrading to a fully automated time and
attendance system, then simply click on the “Upgrade to uPunch” link in your Account
Overview page to schedule a free live demo.

The uPunch Time and Attendance system collects real time punch data, then sends it to
your cloud account where it can be viewed from any Internet connected device, 24/7.
Furthermore, you can forget costly human errors because it will do all the calculations
for you. When you’re ready to export your data to your payroll provider, you’re done in
seconds. Best of all, the upgrade is FREE. Try it today!

To take advantage of the uPunch software without the uPunch upgrade, simply follow
these steps to set up your departments and employees.

QUESTIONS? Watch our helpful videos at upunch.com/resources

CREATING YOUR uPUNCH ACCOUNT

1. Go to: www.trackmypunch.com/signup

2. Enter the Dealer ID and Device ID,

then click Next.

The Dealer ID can be found on the back cover
of this manual. The Device ID can be found on
the back cover of this manual and on the clock
itself. If either number is missing, please contact
Customer Support at
[e-mail] or 1-800-518-8925.

5

3. Enter your company information,

then click Next.

The “Site Name” eld allows you to

customize the uPunch login address
that you and your employees will use to
access the account. Specify an easy-to­remember URL extension (web address),
perhaps a shortened company name (e.g.,

trackmypunch.com/owershoppe). The

URL extension cannot exceed 20 letters
or numbers and does not allow special
characters or spaces.

QUESTIONS? Watch our helpful videos at upunch.com/resources

4. Choose your warranty with the

option to sign up for our time

card auto-fulllment program.

A 2-year warranty is included with
your uPunch time clock.

Enrolling in the optional auto-

fulllment plan ensures that you

always have the right amount of
time cards on hand. If you opt-in,
you will be prompted to enter your
company details, so that we can
accurately calculate the number
of time cards you will need. This
information can be updated at any
time.

The auto-fulllment program
comes with the added benet

of a free upgrade to a LIFETIME
WARRANTY.

ACCOUNT FEATURES

Your FREE uPunch account includes 50 Employees, 20 Departments, Holiday Settings, Exports to
Payroll Systems, Punch Rounding, Weekend Overtime, and More!

7

1. Select the Departments tab on your Dashboard.

2. Select “+Add Department.”

3. Create a Department Code.

The Department Code is used as a reference on employee time cards to ensure that hours
are appropriately allocated to the correct departments. For example, the code for “Sales”
can be, “SLS.”

4. Enter the full Department Name.

Specify additional department settings on this screen now, or enter that information later.

04

ADDING DEPARTMENTS

Departments are used to group users together within the uPunch system.
You will need to set up at least one department before you add employees
to your account. Specify other department settings, such as Punch Rounding
and Overtime Rules, during the initial setup or you may choose to enter that
information later.

QUESTIONS? Watch our helpful videos at upunch.com/resources

5. Select...

a. “Save & Add New” to add

a new department.

b. “Save & Continue” to add

more rules and policies.

c. “Save & Close” to move to

the next step.

9

1. Select the Users tab on your

Dashboard.

2. Select “Add Employee.”

3. Add the user’s rst and

last name, then optionally

ll in all of the employee’s

information.

4. Select:

a. “Save and Continue” to set

up the employee’s prole.

b. “Save and Close” to move

on to the next steps.

You can add more details by going back to that user’s prole at any time.

05

ADDING USERS

The uPunch time clock tracks hours worked per day and pay period for up to 50
employees. Complete the following steps to add employees to your account:

QUESTIONS? Watch our helpful videos at upunch.com/resources

To get started, plug the time clock into a surge protector or uninterruptible power supply
(UPS). Then remove the cover using the enclosed key, this will give you access to the
buttons and switches.

TIME CLOCK OVERVIEW

The IN and OUT buttons on the
time clock will be used later for
tracking time. These same buttons
are also used in the setup of your
time clock. To change the settings
on your time clock, remove the
cover with the included key to
expose the setup labels that
correspond with the IN and OUT
buttons.

06

SETTING UP THE HN1000/3000
TIME CLOCK

The HN Series Auto-Align time clock allows users to punch in and out with paper
time cards. Before your employees can begin using your new time clock, you’ll

need to customize the settings to t the needs of your business.