Upmost Technology netTV3 System User Manual

netTV3 System

User Guide

Includes hardware installation, management tools and software configuration for netTV3 System

Contents

INTRODUCTION.......................................................................................................................................3

INSTALLATION........................................................................................................................................4

Connection..........................................................................................................................................4

Configuration......................................................................................................................................6

MANAGEMENT......................................................................................................................................11

File......................................................................................................................................................12

Account..............................................................................................................................................14

T1........................................................................................................................................................17

T2........................................................................................................................................................19

About.................................................................................................................................................21

TEST TOOL.............................................................................................................................................22

CLIENT PLAYER....................................................................................................................................24

Windows App....................................................................................................................................24

Mac App............................................................................................................................................30

Mobile App........................................................................................................................................33

IPTV STB............................................................................................................................................37

INTRODUCTION

The netTV3 System platform consists of the following elements:

§ Content Management System (CMS) — T1Box

T1Box is a system on chip (SoC) base device that integrated Account Manage and Content Distribution functions. It uses the redundant structure to divide into main and backup. Generally, backup is in standby status and does no work, and all the work is done by main. When main can't provide service , backup will enable and provide the same service to take the place of main temporarily until main restores its functionality.

§ Media Sever (Head-End) — T2Box

T2Box is also a system on chip device that integrated dual tuner, 2 channels H.264 encoder and content delivery functions.

§ Client Player

netTV3 System provides multi-platform Player to meet the needs of a variety of device. Customer can use the computer, smart phone, tablet and STB to enjoy watching TV.

INSTALLATION

Connection

T1 Connection

Connect to network

Connect the ETHERNET port to the corresponding port on your Modem or Router using the Ethernet cable. When the NET indicator on the front panel is red, it means LAN functionality is enabled. When it is green, either WAN or WAN+LAN functionality is enabled.

Connect Power Source

(Remember to place the step at last.)

Connect the supplied power adapter to the port labeled DC5.5V, and plug the power adapter into an electrical outlet. When T1 starting up, the PWR indicator on the front panel will turn green.

T2 Connection

Connect cable or antenna

Connect the Coaxial/RF cable to the Antenna IN of T2.

Connect to network

Connect Power Source

(Remember to place the step at last.)

Connect the supplied power adapter to the port labeled DC5.5V, and plug the power adapter into an electrical outlet. When T2 starting up, the PWR indicator on the front panel will turn green.

Configuration

Before configuration you have to make sure that your PC and your T1 or T2 are connected to the same router. If your network configuration mode is PPPoE and there is no router, please use the Ethernet cable to connect your T1 or T2 and PC directly.

T1 Configuration

1. If your network mode is PPPoE, please skip Step 1. If it is Dynamic or Static IP, please login the

corresponding router to add four virtual server ports first. Enter the router’s “Virtual Servers” page, and click the “Add New” button to add the service ports 3512/80/3514/3515 for T1 as following. Type the T1 IP Address in the IP Address field. The protocols of ports 3512/80 are “UDP” and ports 3514/3515 is “TCP”.

Then it will display as following. You can use the management tool to diagnose if these four ports can work normally.

✍

Port 3512/UDP is used for communication with T2; Port 80/UDP is used for communication with Client; Port 3514/TCP is used for communication with Main T1 (only available for Backup T1); Port 3515/TCP is used for T1 login and management.

is connected to a cable modem or

router, and network configuration is dynamic

“Static IP” and enter the static IP information

✍

If your network mode is Dynamic IP, you can skip the following Step 2 ~ 6 and use T1 directly.

2. Double click the “ ” icon to start the

Configuration Tool net_Setup on your PC.

3. Select “T1 Network Configuration” as the

right picture, click “Next” to forward to the next step.

4. Then enter the ID and password of T1 to

5. There are three network connection types:

Dynamic IP, Static IP and PPPoE.

Dynamic IP:

If your T1

IP (DHCP). This is the same as default, so you can skip the network setting steps and use T1 directly.

Static IP:

If you are given a fixed IP, please select

provided by your ISP in the below blank column, such as IP Address, Subnet Mask, Default Gateway and DNS.

PPPOE:

If your ISP uses PPPoE protocol for Internet access, please select “PPPoE” and enter the account and password provided by ISP.

Please select one of them to configure T1 according to your network type and click “Finish”. Then T1 will restart for the configuration to take effect. The NET indicator will become green if you set successfully.

6. If you select PPPoE, you have to plug out the Ethernet cable from PC and reconnect it to the

ADSL Modem, then replug the T1’s power. Please notice the order of the two steps: Connect Ethernet cable first, then plug on the power.

Select a T2 and

is connected to a cable modem or

and network configuration is dynamic

“Static IP” and enter the static IP information

T2 Cofiguration

1. Double click the “ ” icon to start

net_Setup.

2. Select “T2 Network Configuration” as the

right picture, click “Next” to forward to the next step.

3. Then it will search T2 that have been under

the same Router, it will list the IP & MAC Address of the searched T2. click “Next” to go to the network configuration page. Note: If your T2 and PC are not under the same LAN network, you can’t search out it.

4. There are four network connection types:

Dynamic IP, Static IP, PPPoE and WiFi. Please select one of them to configure T2 according to your network type.

Dynamic IP:

If your T2 router, IP (DHCP). This is the same as default, so you can skip the network setting steps and use T2 directly.

Static IP:

If you are given a fixed IP, please select

provided by your ISP in the below blank column, such as IP Address, Subnet Mask, Default Gateway and DNS.

PPPOE:

If your ISP uses PPPoE protocol for Internet access, please select “PPPoE” and enter the account and password provided by ISP.

WiFi:

If your T2 is connected to the specified USB wireless adapter, please select “WiFi”. It will the available wireless networks. The network name (SSID) and security setting (Open network or Secured) of detected WiFi networks are displayed in the WiFi network section.

5. Port Forwarding: The default setting is UPnP Auto. If the effect of automatic port isn’t satisfying,

you can set AV port for yourself. If the router supports UPnP, please don’t select DMZ or Virtual Server. If you select the item you have to enter the corresponding ports in the following fields when set to DMZ or Virtual Server. (Please refer to instructions of router.)

6. If you select PPPoE, you have to plug out the Ethernet cable from PC and reconnect it to the

ADSL Modem, then replug the T2’s power. Please notice the order of the two steps: Connect Ethernet cable first, then plug on the power.

7. T2 will reboot automatically for the network configuration to take effect. The NET indicator will

become green if you set successfully. And if the NET indicator is still red or off after 10 minutes, please refer to the following instructions.

If the NET indicator is off or red, T2 can’t be connected by internet. Please follow the steps below for easy network troubles solution.

NET indicator is off:

1). Check if the two indicators of RJ-45 Ethernet connector light green. If not please confirm that the Ethernet cable and network device (modem or router) are available.

2). If the connection type is PPPoE, please check if the input account and password are correct. Then check if the modem and telephone circuit are available.

3). If the connection type is WiFi, you should confirm that the wireless signal strength is at lease 3 bands (full bands best). If not please decrease the distance between T2 and wireless router. And if the router is secured, please check if the input key is correct. If the key is incorrect, you have to reset T2 first.

NET indicator is red:

This status means that LAN connection is available, but the connected router can’t forward ports which T2 request to internet. Because T2 forwards ports by UPnP as default, so you should check if the router’s UPnP function is available. Please connect PC and T2 to the same router, then run net_Setup and select “UPnP Function Testing”, and then click the “Test” button to start testing.

>> Test result: Doesn’t support UPnP

1). Enter into the router settings page and enable the UPnP function (as right figure).

2). If the router doesn’t support UPnP, please use DMZ or virtual server instead.

will reboot and waiting

Assistance Service Settings item will change

>> Test result: Supports UPnP

1). If the router’s UPnP function of is enabled, please try to disable it and enable again. Then unplug the power adapter of T2 and plug it again.

2). If there is another router on front of the connected router, this is second grade router configuration (as right figure). The configuration can’t forward the requested ports to internet successfully, so you have to remove one of the two routers to use T2.

8. If the network equipment which T2 connected is a router, and the computers that connected to

the same router can access to the web, just T2 can't go online via internet, you can use the remote assistance service for help. This situation may be because that router can’t transfer the connection ports that T2 needs, and then you must set the router to configure these connection ports. If you don’t know how to set, you can enable the remote assistance service and let the professional personnel help to set it.

Start net_Setup and select “T2 Remote Assistance Settings Service”, then it will search and list T2 that have been connected. Then select the T2 you want set and then click “Next” directly to forward to the setting page.

Select “Enable”, then enter the Assistance service key, Router’s login account and Router’s login password, and your phone number. The Assistance service key is a string with 10 characters. You can get it from your operator.

Click “Finish” then T2 for the assistance service settings. When the assist personnel complete the remote assistance settings, the Remote

to Disable, then T2 will reboot for the changes to take effect.

Account

MANAGEMENT

T1_Manager is a system management tool which is used to view and manage all account, CH Table and T2 information. And it has to be connected to T1 to realize its functions.

Double click the “ ” icon to start T1_Manager, the main menu after login is as following:

File

T1 T2

Edit CH Table Show All Accounts Modify T1 Password Show All T2Boxes

Backup Edit Account Reboot T1 Search the Specified T2

Restore Search the Specified Account Diagnose T1 Reboot the Selected T2

Export Specify an Account to Quit Custom Distribution Show T2 Total Number

Exit

File

Edit CH Table

Select a CH Table to edit, there are 9 CH tables for you to edit. These CH tables are used to distribute to different accounts. The left channel list is fixed to the default channel table, and the right list is the current CH Table. You can only edit the right mapping relation. When a channel is set as “0” it means that channel will not appeared on TV video.

Backup

This item is used to backup account formation or CH table for restoring when necessary, and the backup files can’t be opened by other applications. The backup files will be saved in the “Backup” folder under the installation folder as default. The file extension name of backup account file is “act”, and the account file is “cht”.

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Upmost Technology netTV3 System User Manual

Specifications and Main Features

Frequently Asked Questions

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