Uplink 4550-CB, 202132UP455012 Installation & User Manual

INSTALLATION & USER’S GUIDE

PRODUCT ID # 202132UP455012

4G CELLULAR ALARM COMMUNICATOR

WIRELESS COMMERCIAL SECURITY APPLICATIONS PRIMARY OR BACKUP COMMUNICATIONS

4550-CB

No part of this publication may be reproduced or used in any form without permission

in writing from Uplink. This includes electronic or mechanical means, such as

photocopying, recording, or information storage and retrieval systems. The material in

this manual is subject to change without notice.

Uplink reserves the right to make changes to any software or product to improve

reliability, function or design.

names mentioned in this manual may be trademarks or registered trademarks of their

respective companies and are hereby acknowledged.

PRODUCT ID # 202132UP455012

4G CELLULAR

ALARM COMMUNICATOR

4G CELLULAR ALARM COMMUNICATOR

TABLE OF CONTENTS

Introduction .............................................................................................3

Key Features ...........................................................................................4-6

Warranty Information and Liability Waiver .............................................. 7-9

LIMITED WARRANTY ........................................................................7

LIMITATIONS of LIABILITY ................................................................9

FCC and Industry Canada Regulatory Compliance ................................ 10-12

Part 15 .............................................................................................10

Part 68 .............................................................................................11-12

FCC RF Exposure Information ................................................................13

Technical Support ....................................................................................14

Installation ...............................................................................................15-32

A. General Considerations ................................................................15

B. DIP Switch Settings ......................................................................15

C. LEDs .............................................................................................16-18

D. Locating and Installing the 4550-CB ............................................19-22

E. Connecting the 4550-CB to the Alarm Panel & Telephone Jack ..23-25

F. Activating the 4550-CB Unit ......................................................... 26-27

G. Programming and Central Station Reporting ...............................28-30

H. Default Event/Email Messages ..................................................... 30

I. Completing the Installation and Testing ........................................ 31

UL COMPLIANCE SECTION PART 1 – Installation Requirements ..........32-36

Specications ..........................................................................................37-38

Appendix A: Contact ID, SIA, Modem IIe/IIIa/IIIa2 and

DMP Event Codes .............................................................................39-41

Appendix B: 4550-CB Default Event Codes ..........................................42-43

4550-CB

INTRODUCTION

Uplink’s MODEL 4550-CB GSM Alarm Communicator is a UL Listed alarm and

critical event communicator designed to interface with most manufacturers’ alarm

panels that incorporate a digital telephone dialer. The 4550-CB features a “dialer

capture” interface to the alarm panel. If the alarm panel’s TELCO connection is

compromised, or if no TELCO connection is present, the 4550-CB will “intercept”

the alarm panel’s digital dialer output when the panel has an event to report, and

communicate with the panel as if it were a central station alarm receiver. Once the

4550-CB communicates with the alarm panel, it transmits the alarm information to

the central station receiver in Contact ID (SIA-DC05), SIA (SIA-DC03), Pulse 4+2,

DMP or Modem IIe/IIIa/IIIa2 formats.

The 4550-CB uses GSM technology to receive programming and send event

information to the central station and can be used as the primary or backup

communications path as a digital dialer (or DACT).

KEY FEATURES

A. FULL DATA Reporting. Compatible with most alarm panels using Contact ID (SIA

DC-05 Standard), SIA FSK Level 1 (SIA DC-03 Standard), Pulse 4+2, DMP or

Modem IIe/IIIa/IIIa2 digital dialer formats. All information sent by the alarm panel

in these formats (account number, zone information, user IDs, etc.) will be sent to

the central station using the telephone line or the GSM network.

B. Telephone Line Supervision. Features a built-in telephone line monitoring circuit

designed to detect voltage (in the On-Hook state) or voltage and current (in the

Off-Hook state). If insufcient voltage or current is detected, a relay is activated

causing the unit to “intercept” (or “capture”) the alarm panel’s digital dialer output

and substitute the GSM cellular network for the Public Switched Telephone

Network as the communications path for sending event information.

C. Panel to 4550-CB Cable Supervision. Monitors continuity of the cable connecting

the panel’s telephone dialer to the 4550-CB. This feature is activated through the

web site www.uplink.com or by calling Uplink Customer Service at 1-888-9-UPLINK

(1-888-987-5465).

D. Zone Inputs. Reports programmed events to the central station.

Note: One suggested use for this feature is to allow a summary alarm output from

the alarm panel to be connected to one of the inputs and report a summary alarm

event to the central station. This prevents circumventing the TELCO supervision

circuit, assuming that a compromised PSTN line is operational. This is a unique

feature not found in many other dialer capture products on the market today.

(KEY FEATURES continued next page)

4550-CB

KEY FEATURES (cont.)

E. Three Relay Outputs. Activates upon the occurrence of one or more of the

following trouble conditions:

• Cellular Network Loss

• No Central Station Acknowledgement

• AC Loss

• Low or Missing Battery

• Telco Line Loss

• Panel/MODEL 4550-CB Cable Supervision Trouble

• Activation of Input(s)

• Enclosure Tamper

• Unit Disabled by Dealer Command

• Watchdog Circuit Activation

• Catastrophic Failure Condition

F. Power Source Monitoring (AC & Low Battery Reporting). Reports low battery

conditions to the central station when voltage drops below 10.2 VDC. Reports

Low Battery Restoral at 11.4 VDC. It can also be programmed to report Loss of

AC power to the central station. This occurs at 102 VAC and restores at 107 VAC.

G. Automated Testing. Sends an automated test signal to the central station on a

monthly, weekly or daily interval as programmed.

H. GSM Network Supervision. Supervises the local GSM network. If the unit no longer

locates the local GSM network, one of its output relays activates to report this

trouble condition locally.

I. Status/Received Signal Strength LEDs. The ve LEDs indicate the current operational

status. These LEDs can be placed into Received Signal Strength Indication mode

(RSSI) to assist in selecting the optimal mounting location for transmitting and

receiving cellular radio signals.

(KEY FEATURES continued next page)

4G CELLULAR ALARM COMMUNICATOR

KEY FEATURES (cont.)

J. Easy Service Initiation. Ships with an active SIM card, with easy activations

available via the Web at www.uplink.com or by calling Uplink Customer Service

at 1-888-9-UPLINK (1-888-987-5465). Requires the central station receiver phone

number and/or its IP address and Port number.

K. Web-based Services. Available at www.uplink.com and include:

a. immediate, real-time activation

b. history of past event transmissions

c. initiation of a test report

d. the ability to query the unit and receive a real-time radio report status

including a Received Signal Strength reading

e. programming inputs and other internally generated events

L. UL Listed. The Model 4550-CB unit is UL Listed and conforms to ANSI/UL

Standards 365 and 1610 for Police Station Connected and Central Station

Monitored commercial burglar alarm systems as well as UL 1635 Digital Alarm

Communicator System Units. It is perfectly suited for use in any UL certicated

alarm system that conforms to the above standards. (See the UL Compliance

Section of this manual for complete details.)

4550-CB

WARRANTY INFORMATION AND LIABILITY WAIVER

STANDARD 12-MONTH LIMITED WARRANTY

The foregoing warranty applies only with respect to authorized Uplink dealers or

other authorized Uplink reseller purchasing an Uplink 4550-CB or other Uplink

Device Directly from Uplink. Uplink Devices purchased from an Uplink distributor

or other third party reseller are not warranted to the purchaser by Uplink and are

covered solely and exclusively by such warranty as may be separately offered by

the distributor or reseller.

Except as otherwise agreed by Uplink in writing, Uplink warrants to authorized

Uplink distributors or other authorized resellers who purchase Uplink Devices

directly from Uplink that for 12 months following the date of purchase, said

Uplink Devices will be free of defects in materials and workmanship when

installed, operated, maintained, and serviced in strict accordance with Uplink’s

requirements. If an Uplink Device covered by the foregoing warranty fails

because of a defect in materials or workmanship within the 12-month warranty

period, Uplink will, at its sole option and at no charge, repair or replace it or

arrange for its repair or replacement. Uplink’s agreement to repair (using new or

reconditioned parts) or replace (with an equivalent new or reconditioned device)

an Uplink Device found by Uplink to be defective in materials or workmanship is

the distributor’s/reseller’s exclusive remedy; this remedy will not be deemed to

have failed of its essential purpose so long as Uplink is willing and able to repair

or replace a defective Uplink Device as provided above or, at its sole option, to

refund the purchase price paid. Any returns must be made in accordance with

Uplink’s then-current RMA process. Uplink Devices that have been repaired or

replaced hereunder are warranted only for the remainder of the term of the original

warranty. The foregoing warranty is limited and is the only warranty offered. It is

non-transferrable. Uplink makes no other warranties, express or implied, including,

without limitation, the implied warranties of merchantability and tness

(WARRANTY INFORMATION AND LIABILITY WAIVER continued next page)

4G CELLULAR ALARM COMMUNICATOR

WARRANTY INFORMATION AND LIABILITY WAIVER (cont.)

for a particular purpose, non-infringement, interoperability with third party

services, systems, and facilities, and non-obsolescence. The warranty set forth

furthermore does not cover Uplink Devices that (a) have been improperly installed,

operated, or serviced; (b) have been tampered with; or (c) have been subjected to

environmental extremes.

LIMITATION OF LIABILITY

NEITHER UPLINK NOR ITS THIRD PART SERVICE PROVIDERS SHALL BE

LIABLE TO ANY UPLINK DISTRIBUTOR OR RESELLER, ANY INSTALLER,

ANY END USER OF AN UPLINK DEVICE OR UPLINK SERVICE, OR ANY

OTHER THIRD PARTY FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT,

EXEMPLARY, PUNITIVE, OR SPECIAL DAMAGES INCLUDING, WITHOUT

LIMITATION, LOST DATA, SALES, REVENUES, OR PROFITS, REGARDLESS

OF THE FORESEEABILITY OF SUCH DAMAGES. NEITHER UPLINK NOR ITS

SERVICE PROVIDERS SHALL BE LIABLE FOR ANY CLAIM RESULTING FROM

OR RELATING TO (A) THIRD PARTY CRIMINAL ACTIVITY OR FRAUD; (B) ACTS

OR OMISSIONS OF UPLINK DISTRIBUTORS AND RESELLERS, END USERS

OF UPLINK DEVICES OR UPLINK SERVICES, OR OTHER THIRD PARTIES; OR,

OF PRIVACY OR DATA SECURITY TRACEABLE TO THIRD PARTIES. NEITHER

UPLINK NOR ITS SERVICE PROVIDERS SHALL BE LIABLE FOR ANY CLAIM

RESULTING FROM THE FAILURE OF AN UPLINK DEVICE, UPLINK SERVICE,

THIRD PARTY EQUIPMENT OR SERVICE, OR ANY END USE THEREOF

INCLUDING, WITHOUT LIMITATION, A HEALTH, MEDICAL, ALARM, SAFETY, OR

SECURITY APPLICATION, EVEN IF THE CLAIM IS ATTRIBUTABLE IN WHOLE

OR IN PART TO AN ACT OR OMISSION OR OTHER FAULT ON THE PART OF

UPLINK OR ITS SERVICE PROVIDER. IN NO EVENT SHALL UPLINK’S AND ITS

SERVICE PROVIDER’S TOTAL, CUMULATIVE LIABILITY FOR ANY ONE OR

(WARRANTY INFORMATION AND LIABILITY WAIVER continued next page)

4550-CB

WARRANTY INFORMATION AND LIABILITY WAIVER (cont.)

MORE RELATED OR UNRELATED CLAIMS EXCEED AN AMOUNT EQUAL TO

THE AGGREGATE AMOUNT PAID BY THE CLAIMANT FOR UPLINK SERVICE

DURING THE 12 MONTH PERIOD PRECEDING THE DATE OF THE EARLIEST

EVENT GIVING RISE TO THE SUBJECT CLAIM(S).

4G CELLULAR ALARM COMMUNICATOR

FCC & INDUSTRY CANADA REGULATORY COMPLIANCE

Part 15

This device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that

may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class

B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed

to provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may

cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or television

reception, which can be determined by turning the equipment off and on, the user

is encouraged to try to correct the interference by one or more of the following

measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

• Consult the dealer or an experienced technician for help.

(FCC & INDUSTRY CANADA REGULATORY COMPLIANCE continued next page)

4550-CB

FCC & INDUSTRY CANADA REGULATORY COMPLIANCE (cont.)

Part 68

This equipment complies with Part 68 of the FCC rules and the requirements adopted by

the ACTA. On the side of the cover of the 4550-CB is a label that contains the product

identier, US: 3F0MO00BANYNETFDM. If requested, this number must be provided to

the telephone company.

The 4550-CB employs two USOC RJ31X jacks.

The RJ31X plug and jack used to connect this equipment to the premises wiring and

telephone network must comply with the applicable FCC Part 68 rules and requirements

adopted by the ACTA. A compliant telephone cord and modular plug is provided with

this product. It is designed to be connected to a compatible modular jack that is also

compliant.

The Ringer Equivalence Number (REN) is used to determine the number of devices that

may be connected to a telephone line. Excessive RENs on a telephone line may result in

the devices not ringing in response to an incoming call. In most but not all areas, the sum

of RENs should not exceed ve (5.0). To be certain of the number of devices that may

be connected to a line, as determined by the total RENs, contact your local telephone

company. The REN for this product is part of the product identier that has the format

US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point

(e.g., 03 is a REN of 0.3).

If the 4550-CB causes harm to the telephone network, the telephone company will

notify you in advance that temporary discontinuance of service may be required. But if

advance notice is not practical, the telephone company will notify the customer as soon

as possible. Also, you will be advised of your right to le a complaint with the FCC if you

believe it is necessary.

(FCC & INDUSTRY CANADA REGULATORY COMPLIANCE continued next page)

4G CELLULAR ALARM COMMUNICATOR

FCC & INDUSTRY CANADA REGULATORY COMPLIANCE (cont.)

The telephone company may make changes in its facilities, equipment, operations

or procedures that could affect the operation of the equipment. If this happens, the

telephone company will provide advance notice in order for you to make necessary

modications to maintain uninterrupted service.

If trouble is experienced with the 4550-CB, please contact Uplink Technical Support at 1-888-9-UPLINK (1-888-987-5465) for Repair and Warranty service. If the equipment is causing

harm to the telephone network, the telephone company may request that you disconnect

the equipment until the problem is resolved.

The 4550-CB is not designed to be repaired in the eld by an Installer. Repairs to this unit

should only be undertaken by qualied Uplink Security personnel.

The 4550-CB should not be used on a party line. Connection to party line service

is subject to state tariffs. Contact the state public utility commission, public service

commission or corporation commission for additional information.

If your home has specially wired alarm equipment connected to the telephone line,

ensure the installation of the 4550-CB does not disable your alarm equipment. If you

have questions about what will disable alarm equipment, consult your telephone

company or your alarm company.

4550-CB

FCC RF EXPOSURE INFORMATION

In August 1996 the Federal Communications Commission (FCC) of the United

States with its action in Report and Order FCC 96-326 adopted an updated safety

standard for human exposure to radio frequency electromagnetic energy emitted

by FCC regulated transmitters. Those guide-lines are consistent with the safety

standard previously set by both U.S. and international standards bodies. The

design of this module complies with the FCC guidelines and these international

standards. The FCC ID of this unit is TWV192513384X. For more information

about RF exposure, please visit the FCC website at www.fcc.gov.

The term “IC” before the certication/registration number only signies that the

Industry Canada Technical Specications were met. The external antennas used

for this module must provide a separation distance of at least 20cm from all

persons and must not be co-located or operating in conjunction with any other

antenna or transmitter.

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Uplink 4550-CB, 202132UP455012 Installation & User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual