UP Plus 2 User Manual

UP Plus 2 3D Printer User Manual v 2013.10.24

UP Plus 2 3D Printer User Manual v 2013.10.24

Legal Notice

The information in this document is subject to change without notice.

3D PRINTING SYSTEMS LTD. MAKES NO WARRANTY OF ANY KIND WITH REGARD

TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES

OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 3D Printing Sys-

tems Limited shall not be liable for errors contained herein or for incidental or consequential

damages in connection with the furnishing, performance, or use of this Material. Changes or

modifications to the system not expressly approved by 3D Printing Systems Ltd., the party re-

sponsible for compliance, could void the user’s authority for use. This document is protected by

copyright. All rights reserved. Its use, disclosure, and possession are restricted by an agreement

with 3D Printing Systems Ltd. per software copyright. No part of this document may be photo-

copied, reproduced or translated into another language without the prior written consent of 3D

Printing Systems Ltd. UP 3D Printers are manufactured by Tiertime / PP3DP in China. 3D Print-

ing Systems is the exclusive distributor of the UP 3D Printers in Australia and New Zealand.

© Copyright 2013 3D Printing Systems Limited. All rights reserved.

3D Printing Systems Limited offers a 1 year warranty, refer to the warranty terms here:

Our standard terms, conditions of sale and warranty apply

http://3dprintingsystems.com/3d-printing-systems-terms-and-conditions-of-sale/

Shipment of the 3D Printer

If for any reason you must ship your 3D printer, carefully package the printer to avoid any

damage during transit. It is recommended that you save and use the original packaging.

UP Plus 2 3D Printer User Manual v 2013.10.24

1. INTRODUCTION .............................................................................................................................. 5

1.1 H

OW TO USE THIS MANUAL

.................................................................................................................... 5

1.2 P

RECAUTIONS

..................................................................................................................................... 5

1.2.1 Safety ....................................................................................................................................... 5

1.2.2 The following classifications are used in this manual.............................................................. 6

1.2.3 Protection ................................................................................................................................ 6

1.2.4 New Updates ........................................................................................................................... 6

2. OVERVIEW ..................................................................................................................................... 7

2.1 A

PPEARANCE

...................................................................................................................................... 8

2.2 3D P

RINTER BURN IN TEST

..................................................................................................................... 9

2.2.1 Status Indicators ...................................................................................................................... 9

2.3 A

CCESSORIES

.................................................................................................................................... 10

2.4 S

PECIFICATIONS

................................................................................................................................. 11

2.4.1 Printer Physical Characteristics.............................................................................................. 11

2.4.2 Specifications ......................................................................................................................... 11

2.4.3 Environmental specifications ................................................................................................. 11

3. QUICK STEP BY STEP SETUP GUIDE ............................................................................................... 12

4. INSTALLING 3D PRINTER SOFTWARE............................................................................................. 17

4.1 I

NSTALLING DRIVERS (WINDOWS

) ......................................................................................................... 17

4.2.1 Windows 8 - Disable driver signature enforcement .............................................................. 18

4.2.2 Windows 8.1 - Disable driver signature enforcement ........................................................... 18

4.3 Installing the UP Free motion Drivers ....................................................................................... 18

5 INITIALISING THE PRINTER ............................................................................................................ 18

5.1 I

NITIALISE WITH SOFTWARE

................................................................................................................. 18

5.2 I

NITIALISE WITH FRONT SWITCH

............................................................................................................ 19

6. LEVELLING THE PLATFORM (AUTOMATIC OR MANUAL) ................................................................ 19

6.1 A

UTOMATIC LEVELLING

....................................................................................................................... 19

6.1.a How does automatic platform levelling work? ...................................................................... 20

6.2 S

OFTWARE PLATFORM LEVELLING

......................................................................................................... 20

6.3 M

ANUAL PLATFORM LEVELLING

........................................................................................................... 21

7. PLATFORM HEIGHT (AUTOMATIC & MANUAL) ............................................................................. 22

7.1 A

UTOMATIC PLATFORM HEIGHT SETUP

........................................................................................... 22

7.2 M

ANUAL PLATFORM HEIGHT SETUP

...................................................................................................... 23

8. LOADING THE FILAMENT INTO THE EXTRUDER ............................................................................. 25

8.1 W

ITHDRAWING FILAMENT FROM THE EXTRUDER

...................................................................................... 26

9. USING THE BASIC FUNCTIONS ...................................................................................................... 27

9.1 S

TART THE PROGRAM

.......................................................................................................................... 27

9.2 Loading a 3D model .................................................................................................................. 28

9.3 View Options ............................................................................................................................ 29

9.4 Model transformations............................................................................................................. 31

9.5 Other Maintenance Options ..................................................................................................... 33

9.6 Print Preferences ...................................................................................................................... 35

10. PRINTING ................................................................................................................................... 39

10.1 P

REPARATION

.................................................................................................................................. 39

UP Plus 2 3D Printer User Manual v 2013.10.24

10.1.1 P

REPARING THE PRINT PLATFORM

.................................................................................................... 39

10.2 P

REHEATING THE PLATFORM

.............................................................................................................. 39

10.3 O

PTIONS DURING PRINTING

: ............................................................................................................. 40

10.4 P

RINT OPTIONS

: .............................................................................................................................. 41

10.5 E

XTRUDER VENT “WIND BARRIER

” ...................................................................................................... 41

10.6 C

ALCULATING MODEL COSTS

.............................................................................................................. 42

11. MODEL REMOVAL ...................................................................................................................... 42

11.1 R

EMOVING THE RAFT

........................................................................................................................ 43

10.2 R

EMOVING SUPPORT MATERIAL

......................................................................................................... 44

12. MAINTENANCE ........................................................................................................................... 46

12.1 C

HANGING FILAMENT COLOURS

.......................................................................................................... 46

12.2 V

ERTICAL CALIBRATION

..................................................................................................................... 46

12.3 Updating your ROM ............................................................................................................... 48

12.4 C

LEANING THE OUTSIDE OF THE NOZZLE

................................................................................................ 48

12.5 R

EMOVING THE NOZZLE

.................................................................................................................... 48

12.6 C

LEANING THE PERFBOARD

................................................................................................................ 49

12.7 L

UBRICATION OF BEARINGS

................................................................................................................ 49

12.8 P

RINTED SPARE PARTS

....................................................................................................................... 49

13.0. TIPS & TRICKS TO AVOID WARPING ......................................................................................... 49

14. TROUBLESHOOTING ................................................................................................................... 50

14.1 A

IR PRINTING

................................................................................................................................. 51

14.2 S

IGNS OF A BLOCKED NOZZLE

.............................................................................................................. 51

14.3 H

OW TO CLEAN THE NOZZLE

............................................................................................................... 52

14.4 H

OW TO CLEAN THE EXTRUDER COLUMN

.............................................................................................. 53

14.5 H

OW TO CLEAN THE EXTRUDER DRIVE GEAR (V2 EXTRUDER HEAD

) ............................................................. 53

14.6 S

OLUTION FOR "WINUSB.DLL NOT FOUND" PROBLEM

............................................................................. 54

APPENDIX A - SUPPORT ................................................................................................................... 56

APPENDIX B – 3D SOFTWARE ........................................................................................................... 56

3D CAD S

OFTWARE AND OTHERS

............................................................................................................... 56

3D S

CANNING SOFTWARE

......................................................................................................................... 56

UP Plus 2 3D Printer User Manual v 2013.10.24

1. Introduction

1.1 How to use this manual

This User Manual is divided into four sections which cover the Introduction, Overview, Operation,

and Troubleshooting. Please study this manual carefully before installation, and use the printer

according to these instructions. Keep this manual handy and refer to it when necessary.

1.2 Precautions

Please read this section carefully before using the printer.

1.2.1 Safety

The printer can only be used with the power adapters supplied by this company, or the product

may be damaged, with a risk of fire.

To avoid burning, or model deformation, do not touch the model, nozzle, or the platform by hand,

or any other part of the body, while the printer is working or immediately after it has finished

printing.

Protective glasses should always be worn when removing support material, especially PLA.

The brown sections of the currently supplied gloves melt at around 200 degrees, therefore please

do not hold the extruder block with the gloves.

There is a slight smell from ABS when it is being extruded. The smell is, however, not too un-

pleasant. Operate in a well ventilated room but draught free. Draughts can affect warping of ABS

prints. When ABS is burnt is releases toxic fumes.

Do not use ABS plastic or its printed parts near any kind of heat source, flames, fireworks, candles,

incense, light bulbs, rockets etc. ABS will catch fire and burn a thick black smoke.

Always have adult supervision when children are present. Please keep all small printed parts away

from young children, choking hazards! There are several safety issues, small tools, sharp tools and

HOT objects and most parts used in connection with the 3D Printer. Tie back long hair and loose

clothing. Keep fingers away from moving parts.

Tools and parts should be stored at a suitable height away from small children.

Tools should be used in conjunction with safety gloves and glasses.

UP Plus 2 3D Printer User Manual v 2013.10.24

1.2.2 The following classifications are used in this manual.

CAUTION: Indicates a potentially hazardous situation which, if not avoided, may

result in minor or moderate injury.

WARNING: Indicates a potentially hazardous situation which, if not avoided, may

result in serious injury.

Gloves: When performing certain maintenance procedures, the machine may be hot

and gloves are required to avoid burns.

Safety Glasses: Wear safety glasses to avoid injury to your eyes.

1.2.3 Protection

The printer must not be exposed to water or rain, or damage may occur.

Do not shut down the UP System or pull out the USB cable when loading a digital model, or the

model data may be lost.

When using the “Extrude” function, keep at least 50mm between the nozzle and the platform. If

too close, the nozzle may get blocked.

The printer is designed to work properly at an ambient temperature of between 15°C and 30°C and

humidity of between 20% and 50%; Operating outside these limits may result in low quality mod-

els.

1.2.4 New Updates

It’s best to check for any new updates here for your printer

http://3dprintingsystems.com/support/updates/

UP Plus 2 3D Printer User Manual v 2013.10.24

2. Overview

Thank you for choosing the UP Plus 2 3D Printer. It is designed with ultimate portability and sim-

plicity in mind. The system and software allows you to print great models with only a few key-

strokes, even if you have never used a 3D printer before. The system uses a nozzle to deposit mol-

ten plastic, so printed parts are strong and durable. Congratulations on purchasing you’re UP Plus 2

3D Printer and Happy Printing!

UP Plus 2 3D Printer User Manual v 2013.10.24

2.1 Appearance

Figure 1. Front view of printer

UP Plus 2 3D Printer User Manual v 2013.10.24

Figure 2. Back view of printer

2.2 3D Printer burn in test

Before shipping your printer has undergone a thorough test. You will notice in the maintenance

screen that it reports several KG’s of usage, this is normal and from testing prior to leaving the

factory.

2.2.1 Status Indicators

LED State Indicates

Solid Red Printer is not initialised

Solid Green Printer is ready

Flashing 10 times per second Computer is sending / spooling

job to the printer.

Flashing 5 times per second Extruder is heating

Flashing 2 times per second Printing in progress

Flashing about every 2 seconds Printing has stopped.

UP Plus 2 3D Printer User Manual v 2013.10.24

2.3 Accessories

PARTS

UP Plus 2 3D Printer User Manual v 2013.10.24

2.4 Specifications

2.4.1 Printer Physical Characteristics

Printing Material ABS or PLA

Material Colour White

Layer Thickness

0.15－0.40mm

Print Speed

(fine) 10－ (fast) 100 cm3/h

Print Bed Size 140×140×135mm

Printer Weight 5 KG (11 lb)

Printer Size 245 × 260 × 350 mm

Extrusion Temperature ABS: 260-270c PLA:200

Platform Temperature ABS: 100c PLA:50c

2.4.2 Specifications

Power Requirements

100-240VAC, 50-60Hz, 200W

Input: 19VDC 9.5amp

Output (optional feeder) 12VDC 1amp

Model Support

Smart auto-generated and easy to

break away support material.

Input Format STL

Workstation compatibility Windows XP/Vista/7 & Mac

2.4.3 Environmental specifications

Ambient temperature

15°C～30°C

Relative humidity

20%～50%

UP Plus 2 3D Printer User Manual v 2013.10.24

3. Quick Step by Step Setup Guide

1. Remove the

two

packing clips that hold the extruder head

and platform in place during shipping.

(keep these for when you move your printer)

2. Attach the “roll holder / feeder guide” onto the left side

of the printer.

3. Open the foil bag that contains the ABS filament.

NOTE:

Do not let go of the end of the fila-

ment, otherwise it will unravel itself and t ie itself in a

knot, which will then cause a block in the extruder

head and several hours of unwinding the spool manu-

ally to find the knot!

4. Load the spool of filament onto the roll holder, with the

filament coming out from the back of the roll / printer.

Do not let go of the end of the filament!

UP Plus 2

3D Printer User Manual

5.

Feed the end of the filament

Then f

eed the filament

feed about 10cm out the other end of the tube.

6.

Push the end of the filament into the print head feed

hole

as far down as it will go.

v 2013.10.24

through the filament guide.

through the feeder tube

, then

Top View

UP Plus 2 3D Printer User Manual v 2013.10.24

7. Twist the spring clips in a clockwise fashion and tuck

them under the platform (as indicated in red).

Place the Perfboard on top of the black platform.

The Perfboard will only fit one way due to the cut out.

Then unclip (anti-clockwise) the springs onto of the

Perfboard so it locks it in place.

TIP: Always remove the Perfboard after printing to

remove printed models; otherwise you will unlevel the

platform.

8. Plug the USB cable into the back of the printer.

9. Plug the power adapter into the back of the printer.

10. Switch on at the wall socket and switch on at back of

the printer.

11. Visit www.3dprintingsystems.com/support to download

and install the 3D Print Software.

Chapter 4 Installing the soft-

ware

12. Installing the drivers (Windows) Chapter 4.1 Installing drivers

(Windows)

13. Open the software, click “3D Print” and “Initialise”.

The printer should align each of its 3 axis.

X axis – the platform forward and backwards,

Z axis – platform up & down,

Y axis –

head moves left and right and then beeps.

(initialise only needs to be done when you switch on the

printer)

Chapter 5 Initialising the

Printer

14. Let the printer know you have added a new spool of

material. Click “3D Print” / “Maintenance” / “New

Spool”

Chapter 3.3.4 Other Mainte-

nance Options – New Spool

15. In the software, click “3D Print” / “Maintenance” /

“Extrude”. Wait a few minutes for the extruder to

reach 260c, then it will beep and start feeding the fila-

ment out of the nozzle in a long line. It will do this for

about 30 seconds, remove the extruded filament.

UP Plus 2 3D Printer User Manual v 2013.10.24

Auto Levelling : (Only needs to be done once at setup or

when there is a problem)

16. Plug in the black calibration wire into the back of the

printer.

Make sure that the cable is seated flush in the socket.

17. Plug in the black calibration cable into the auto level-

ling sensor and mount under the print head. There is a

small hole in the print head cover where the sensor

goes.

Make sure that the cable is seated flush in the socket on

the sensor. If it isn't, an error will occur when you go to

auto-level the platform.

18. In the software, click 3D Print / Auto Level.

(if “Auto Level” is greyed out check the connections)

The platform will rise up and the auto level sensor will

touch the Perfboard in nine points and record the level-

ling positions.

Auto Platform Height

19. Once complete, remove the Auto levelling sensor

from the print head and unplug it. Now plug in the

black calibration cable into the back of the platform

height sensor.

Make sure that the cable is seated flush in the socket of

the sensor.

20. In the software, click 3D Print / Nozzle Height Detect.

(if “Nozzle Height Detect” is greyed out check the

connections)

UP Plus 2 3D Printer User Manual v 2013.10.24

21. The table will rise up and the nozzle will touch the sil-

ver switch in order to automatically set the height.

(the value will be around +/- 135mm)

My First Print

22. Download the test “bunny.stl” file. This is an excellent

first print as it shows the capabilities of the printer and

support material generation.

http://3dprintingsystems.com/d

ownload/bunny.stl

23. Run the software and then click “Open”. Locate where

you downloaded the “bunny.stl” file and open it.

24. Scale the bunny by 50%, click “Scale” and select “0.5”

from the drop down menu and click

scale again.

25. Click “Place” this will centre the model on the base of

the print area on the software.

26. Click the “Print” icon and click “Preferences”

27. Select the following:

Z Resolution: “0.25mm” = Each layers height

Fill: Objects internal fill - Hollow Honeycomb (bottom

right)

Support Angle: 30 degrees

Typically these are the only values you’ll need to

change.

UP Plus 2 3D Printer User Manual v 2013.10.24

Click “OK”

28. Select the overall print quality

Normal = Average quality

Fine = Good quality and takes longer

Fast = Draft quality and takes less time

Now click “OK” to start your first print!

29. The software will now spool the print job to printer.

Progress is displayed on the bottom left of the software.

Once finished spooling, the printer will beep, you can

then disconnect the USB cable from your computer if

you wish.

30. The printer will now start to preheat the platform and

the extruder. You can watch the temperature rise by

clicking “3D Print” and “Maintenance”

31. Make sure the extruder vent door is closed (turn lever

to the right). This is located on the left side of the ex-

truder print head. Having the door closed with speed up

pre-heating time on both the extruder head and also

block cold air from blowing onto the heated platform.

32. Once the printer has finished printing, unclip and re-

move the Perfboard by rotating the springs clockwise

(caution hot). Then scrape off the part and break away

the support material. If support material is difficult to

remove, print the the extruder door open.

4. Installing 3D Printer Software

Visit

www.3DPrintingSystems.com/support

to download the latest UP software for MAC and Win-

dows and install the software.

Windows: Start the UPx.xx setup.exe file and install it to the specified directory (Default is “Pro-

gram files/UP” or for 64bit computers Program files x86\UP”). Note: This installs the UP soft-

ware, the UP drivers, UP spares files and firmware into your Program files/UP folder.

4.1 Installing drivers (Windows)

Required for Windows only, MAC doesn’t require drivers.

UP Plus 2 3D Printer User Manual v 2013.10.24

4.2.1 Windows 8 - Disable driver signature enforcement

From Windows 8 Microsoft has locked down the ability to install a driver that is not Microsoft

signed. UP are working on a signed and built in driver for Windows 8.1

Please follow this guide to disable drive enforcement:

http://3dprintingsystems.com/download/Windows_8_Driver_installation.pdf

4.2.2 Windows 8.1

Note: Around December 2013 Windows 8.1 should have automatic driver detection. Check in

device manager to ensure it is loaded.

4.2.3 Windows XP or others

Connect the printer to a computer with the USB cable. The computer should pop up the “Found

New Hardware Wizard” window. Choose “No, not this time”, and then “Next”. Then choose

“Install from a list or specific location (Ad-

vanced)”, then “Next”.

Here is a video on the driver installation for Windows

Vista, XP and 7

http://www.youtube.com/watch?v=hGYTCRYkJr4

If you have any problems installing the drivers, or get a "Winusb.dll not found" error, please refer

to the driver section in the troubleshooting section of this manual. Sometimes “3DPrint@FreeMC”

is referred as “Free Motion” depending on your model number. Here is a video on the driver in-

stallation http://www.youtube.com/watch?v=hGYTCRYkJr4

5. Initialising the Printer

Before anything can be printed, the printer must be initialised. There are two ways to initialise the

printer.

5.1 Initialise with Software

Click the “Initialise” option under the “3D print” menu. The printer will beep and the initialisation

procedure will begin. The printer will then return the platform and print head to the printer’s origin

and beep again when it is ready.

UP Plus 2 3D Printer User Manual v 2013.10.24

(Windows version) (Mac version)

5.2 Initialise with front switch

If the printer has just been turned on (in sleep mode), you can initialise the printer by pressing

down the front switch.

To cancel a print job, hold down the front switch for 5 seconds, the platform will then lower and

the printer will enter sleep mode.

6. Levelling the platform (Automatic, Soft-

ware or Physical methods)

There are three different methods to level the platform, the easiest method is automatic when using

the UP Plus 2. Software and Physical levelling sections can be skipped.

6.1 Automatic Levelling

1. Ensure your Perfboard is clean and smooth both sides,

as a small piece of plastic could cause the levelling to

be uneven.

2. Plug in the black calibration wire into the back of the

printer.

UP Plus 2 3D Printer User Manual v 2013.10.24

3. Plug in the black calibration cable into the auto level-

ling sensor and mount under the print head.

4. In the software, click 3D Print / Auto Level.

The platform will rise up and the auto level sensor will

touch the Perfboard in nine points and record the level-

ling positions.

ONCE COMPLETE REMOVE THE AUTO-LEVEL

SENSOR.

5. if “Auto Level” is greyed out check the connections,

leave the printer switched on and the software open and

check back in 5 minutes.

The auto levelling sensor will measure the height at nine locations and record it. This process can

be done manually if you wish in the software levelling calibration below.

How does automatic platform levelling work?

The software will make any corrections during printing the raft. Example, the front left is 134 and

front right is 134.5. This means the raft will be thinner on the right and thicker on the left.

The auto levelling will only work within a 1mm unevenness of the platform.

If printing without a raft, you will need to manually level the platform as the automatic levelling

only works when printing with a raft.

6.2 (not required) Manual Software Platform Levelling

This is not required as the UP Plus 2 has automatic platform levelling, refer to 6.1

Ensure your Perfboard is clean and smooth both sides, as a small piece of plastic could cause the

levelling to be uneven.

Initialise the printer.

Click “3D Print” \ “ Platform Calibrate”

UP Plus 2 3D Printer User Manual v 2013.10.24

Note: The allowed largest calibration distance between nozzle and platform is 1mm. Make sure all

nine points are within this limitation.

Make sure the gap between nozzle and the highest point on the platform is zero.

Click and long press the green up arrow to lift the platform to a high height like 135mm.

Move the nozzle / platform to each of the 9 locations on the platform by clicking the correspond-

ing location number (1, 2...9). Find out which one of the 9 locations that has the smallest gap be-

tween the nozzle and platform. That location is the highest point on the platform. Move the nozzle

to the highest point on the platform and make sure the gap between the nozzle and the highest

point is zero.

Click button “Set nozzle height”

Move the nozzle and platform to each of the other 8 locations and measure the gap between one

by one. Beside each of the 9 locations is a box with the numbers inside, select one of the 10 num-

bers (0.1, 0.2...1) can lift the platform to a corresponding height. Use that number when it makes

the gap between the nozzle and platform is zero.

After all of the 9 location are measured and set, click the “Apply current value” at the bottom to

apply the final nozzle height. A dialogue will pop up when the calibration is successful.

Close the platform calibration dialogue and do a test print with this file

http://3dprintingsystems.com/boarder-print.UP3

6.3 (not required) Manual Platform Levelling

Manual levelling is only required if you wish to print without a raft, or your platform is un-

even more than 1mm.

The platform rests of three screws just like a tripod. In can be quite misleading looking at a square

surface while having to level a triangle (tripod). It is easier if you imagine you are levelling a tri-

angular shape.

1. Remove clips and Perfboard from the platform.

It is harder to level the platform with the Perfboard attached.

2. Click “3D Print” / “Maintenance”

3. Enter 135 in the To: box and click “To:”

4. Click “Centre” and then move the platform closer to the nozzle by increasing the “To:” value.

5. Once the nozzle is just about 0.2mm away from the platform, then click “NR” = Near Right.

The nozzle will move to the Near Right hand side.

6. Look at the distance between the nozzle and make a rough mental note, then click “FR” = Far

Right The nozzle will move to the Far Right hand side.

7. Look at the distance between the nozzle and make a rough mental note, then click “FL” = Far

Left The nozzle will move to the Far left hand side.

8. Look at the distance between the nozzle and make a rough mental note, then click “NL” =

Near Left The nozzle will move to the Near left hand side.

9. The platform rests on a tripod (three sprung screws) and in order to level it, you tighten or

loosen each of the three screws until the distance between the nozzle and the platform is equal at

each corner.

10. As the platform gets more level, increase the platform height to the nozzle, so it is easier see

UP Plus 2 3D Printer User Manual v 2013.10.24

the gap.

You will most likely need to repeat the process 5-9 a few times going in a clockwise manner. Each

time reducing the amount of turn on the screws.

Loosen a screw and the related corner of platform will rise. Tighten, or loosen, the screws until

you have the same gap between the nozzle and the platform at all four corners of platform.

7. Platform height (Automatic or Manual)

There are two ways of setting the platform height Automatic and Manual on the UP Plus 2. The

easiest method is to use the Automatic method so skip the manual method.

7.1 Automatic Platform Height Setup

1. Plug in the black calibration cable into the back of the

platform height sensor and the other end into the cali-

bration port on the back of the printer.

2. In the software, click 3D Print / Nozzle Height Detect.

(if “Nozzle Height Detect” is greyed out check the

connections)

3. The table will rise up and the nozzle will touch the sil-

ver switch in order to automatically set the height.

(the value will be around +/- 135mm)

UP Plus 2 3D Printer User Manual v 2013.10.24

7.2 (not required) Manual Platform Height Setup

If using the automatic method, you don’t need to do the manual setup. Please read this care-

fully to ensure that you understand the manual platform height setup procedure, as it is vital for

successful 3D printing. To print successfully, the platform should be set to a distance of 0.2mm

(folded piece of paper) from the nozzle.

To work out the correct nozzle distance, please follow these steps:

Click “3D Print” and click “Maintenance”, the below dialogue box will open.

Windows version MAC version

In the text box, type in the height to which you want the

platform to move to, and click the “To” button. In the

above example, the platform will move to 134mm. The

UP Plus has a print height of 135 to 138mm.

Note: You do not want to crash the platform into

the nozzle, so increase the height in smaller and

smaller increments as you get closer to the

nozzle. If you do crash the platform into the

nozzle, it is best to initialise again.

Check the distance between the nozzle and the platform.

If, for example, the platform appears to be about 2mm

away from the nozzle, increase the number by 1mm and

click the “To” button. As the platform gets closer to the

nozzle start increasing the number in the text box by

0.2mm increments and click the “To” button. Repeat this

until you get to within 0.2mm of the nozzle. TIP: An easy

way to check the distance between the nozzle and plat-

form is to fold a piece of paper in two (Which will make

it about 0.2mm thick) and use that as a spacer to gauge

the distance between the nozzle and platform.

TIP: If you find you get lifting at a later

stage, increase the platform height.

Now click “Set to Nozzle Height”.

Now click “To Bottom” in the Maintenance screen.

NOTE 1:

UP Plus 2 3D Printer User Manual v 2013.10.24

If you find you cannot get the platform any higher, then:

copy the value from “Max: xx” into the “To:” box as per

diagram and click “To:”.

Now to increase the Max height, click “Set Nozzle Height”

and click “Yes” to save it.

You will notice that the Max value has increased by 1mm.

Repeat the above “Note 1” until the platform is 0.2mm

away from the nozzle.

TIP a: Once you have setup the nozzle height once, you should do not need to do it again as it is

now saved in the printer.

TIP b: You may need to regularly recalibrate nozzle height after moving the printer, or if you find

the models are not adhering to the platform properly, or are warping.

TIP c: If you happen to crash the platform into the nozzle while setting the height adjustment,

always re-initialise the printer before undertaking any further operations and start again. You do

not need to initialise the printer after every print. Only when switching on the printer or cancelling

a print.

UP Plus 2 3D Printer User Manual v 2013.10.24

8. Loading the filament into the Extruder

Click on the menu “3DPrint” -> “Maintenance” -> “Extrude”. The printer extruder will now start

to heat. (Takes approximately 10mins)

After the printer nozzle has warmed up to 260°C, the printer will beep.

ENSURE YOU HAVE REMOVED THE AUTO LEVEL SENSOR!

Cut the end of the filament flat then push the filament into the hole at the top of the extruder

head and push the filament in with some gentle pressure until the extruder motor grabs it and starts

pulling it through the extrusion head. The extruder will then automatically extrude a thin filament

of material. After the printer beeps a second time (meaning the extrusion process is complete), pull

away the piece of extruded plastic.

(Windows version) (Mac version)

UP Plus 2 3D Printer User Manual v 2013.10.24

Example of a good extrusion after doing an extrude.

8.1 Withdrawing filament from the Extruder

Click on the menu “3DPrint” -> “Maintenance” -> “Withdraw”. The printer extruder will now

start to heat. (Takes approximately 10mins)

After the printer nozzle has warmed up to 260°C, the printer will beep. Gently pull out the fila-

ment from the top of the extruder head. After the printer beeps a second time (meaning the extru-

sion process is complete), pull away the piece of filament. Cut the end of the filament flat.

UP Plus 2 3D Printer User Manual v 2013.10.24

9. Using the basic functions

9.1 Start the program

Click on the UP icon on the desktop.

FILE 3D Print Edit View Tools Help

UP Plus 2 3D Printer User Manual v 2013.10.24

9.2 Loading a 3D model

Click “File / Open” or on the toolbar and select the model you want to open. UP Software only

supports STL files (which is the standard input format for 3D printing files), and the UP3 file for-

mat (which is UP’s proprietary compressed STL format)

TIP: There are thousands of free 3D printable models available at www.thingiverse.com

Move the mouse pointer onto the model, and click the left mouse key. Some model information is

presented in a floating window, as shown below:

(Windows version) (Mac version)

TIP: You can open several models and print them all at the same time. Just repeat the open model

procedure for each model you want to add. See the “Placing models on the build platform” section

for more information.

Unloading the model: click the left mouse button on the model to select it (Pink), and click

“Unload” on the toolbar or click the right mouse button while over the model and a context menu

will appear. Choose unload the model or unload all models (if you have more than one file open

and want to remove all of them).

Saving the model: Choose the model, then click “Save”. The file is saved in UP3 format and its

size is 12%~18% of the original STL file. This is a convenient format for users to archive or

transfer files.

Note on STL files: For a model to print correctly, all the faces of the models need to have their

normal facing outwards. The UP software uses colour Red to indicate a problem with a model.

The default colour used by the software when opening a model is a light grey/pink

colour. If the normals are facing the wrong way, then the model is coloured in red. Try

fixing it with the Fix tool or saving it as an UP3 file and reopening it.

UP Plus 2 3D Printer User Manual v 2013.10.24

Fixing STL Files: If you load a model and parts of it are highlighted in red, then the model has

some errors. The Up software has an option that attempts to fix models with bad surfaces. Under

the “Edit” menu you will see a “Fix” option. Select the model with inverted surfaces, and click the

“Fix” option to try and fix it. Also saving the model as a UP3 file, then reopening the file can also

fix it. If you still cannot fix, just try printing a rough version to see if it comes out. If you still have

errors use the option in the print screen called “UnSolid Model” and just print it.

Merging models: Several separate models can be merged into a single file by using the “Merge”

option from the “Edit” menu. Simply open all the models you want to merge and arrange them the

way you want on the platform and click on the “Merge” option. When you then save the file, all the

components will be saved as a single STL file.

9.3 View Options

To observe the target model in different ways, use the mouse to control the view.

Rotate: Press the middle mouse button and move the mouse: The view can be rotated and ob-

served from different angles.

Pan: Press Ctrl and the middle mouse button at the same time and move the mouse: This causes

the view to pan. You can also use the arrow keys to pan the view.

Scale: Rotate the mouse wheel: The view gets zoomed in or out.

UP Plus 2 3D Printer User Manual v 2013.10.24

View: The system has 8 preset standard views stored under the “View” button on the toolbar.

Click the View button on the toolbar (the start-up value for the View button is “Fit") to find these

options:

(Windows version) (Mac version)

UP Plus 2 3D Printer User Manual v 2013.10.24

9.4 Model transformations

Model Transformation can be achieved through the Edit menu or the toolbar:

(Windows version)

Moving the model: Click the “Move” button and choose, or input, the

distance you want to move in the text box. Then choose the axis (di-

rection) in which you want to move. Each time you click the axis but-

ton the model will move again.

For example: Move the model -5mm along Z axis (or down 5mm).

Procedure: 1. Click on “Move”; 2. Input “-5” in the text box;

3. Click the “Z axis”.

Tip: If you hold down the ‘Ctrl’ key, you can simply drag the

model to whatever position you want.

Rotating the model: Click the “Rotate” button on the toolbar, choose or input how many degrees you

want to rotate in the text box, then choose the axis to rotate around.

For example: Rotate the model around Y axis by 30o.

Procedure: 1. Click “Rotate”; 2. Input 30 in the text box；3. Click “Y axis”.

Note: positive numbers rotate counter clockwise and negative numbers rotate clockwise.

(Mac version)

UP Plus 2 3D Printer User Manual v 2013.10.24

Scaling the model: Click “Scale”, choose or input a scaling factor in the text box, and then either

scale the model uniformly by clicking the scale button again, or choose the axis around which you

want to scale if you only want to scale in one direction.

Example1: Scale up the model uniformly by 2.0 times.

Procedures: 1. Click “Scale”; 2. Input 2.0 in the text box; 3. Click “Scale” again.

Example2: Scale up the model by 1.2 times along the Z axis only.

Procedures: 1. Click “Scale”; 2. Input 1.2 in the text box; 3. Click “Z axis”

Unit Conversion: This option is provided as a convenient way to convert metric models to impe-

rial, and vice versa. To convert an imperial model to metric, select the 25.4 option from the scale

menu and click “Scale” again. To convert from metric to imperial, select the 0.03937 option and

click “Scale”.

3.2.5 Placing models onto the build platform

Appropriately placing your models on the platform can have an effect on print quality.

TIP: In general, try to place your model in the centre of the platform.

UP Plus 2 3D Printer User Manual v 2013.10.24

Place: Click the “Auto Place” button, on the far right of the toolbar, to automatically place the

model on the platform. When there is more than one model on the platform, using “Auto Place” is

recommended.

By Hand: Press the Ctrl key and choose the target model by pressing and holding the left mouse

button. Move the mouse and drag the model to the desired position.

Using the “Move” button: Click the “Move” button on the toolbar, choose or input the distance in

the text box, and then choose the axis for the direction in which you want to move.

NOTE: When more than one model is loaded, the gap between each model should be kept to at

least 12mm to prevent the models sticking together. If printing multiple models, you can move

them closer and then merge the models together. Click “Edit” menu, click “Merge” which com-

bines multiple separate models into one model, this can be saved as an UP3 file.

9.5 Other Maintenance Options

Click “Maintain” on the “3D Print” menu, and the following dialog box pops up:

(Windows version) (Mac version)

Extrude: Squeezes material out of the nozzle. Click on this button, and the nozzle is heated.

When the temperature is high enough (260°C), the material is squeezed out of the nozzle. When

the system beeps, feed the filament into the hole (it might need a small push for the filament to

grab it) then it will start extruding, it will beep again when finished. When changing the material

(See section 6), this function is used to deliver the new material to the nozzle. This function can

also be used to test whether the nozzle is working correctly.

Withdraw: Withdraws the material from the extrusion head. When the material runs out, or the

nozzle needs to be changed, click this button. When the nozzle is up to temperature (260°C) and

beeps, gently pull out the material. If the material gets stuck, pull it out it by hand.

New Spool: This is used so the printer can keep track of how much material has been used, and

warn you if you don’t have enough material left to print your model. Click this button and enter

the value of how many grams of material you have on the current spool. If it is a new spool, the

quantity should be set to 700 grams. You can also specify whether the material you are printing

UP Plus 2 3D Printer User Manual v 2013.10.24

with is ABS or PLA.

TIP: An empty spool weighs about 280 grams so, if you are installing a partially used spool,

weigh it, and subtract 280 grams from the weight. This gives you the value to enter into the mate-

rial text box.

Status: Displays the temperature of the nozzle and platform.

Stop All: Stops heating and all the movement of the printer. Once you click this button, the current

model being printed is cancelled. You CANNOT resume a print job once the printer has been

stopped. After you use the “Stop All” option, you will need to re-initialise the printer.

Pause Print: This button allows you to pause a print in mid-progress, you can then resume the

print job where it left off. This is very useful if you, for example, want to change the material col-

our mid-print. Another popular use for pausing a job mid-print is to allow fasteners to be inserted

into printed cavities and then printed over to lock the fastener into place. Note: This keeps the ex-

truder and platform heating during the pause, it’s not recommended to pause for long periods of

time.

Nozzle & Platform: The five buttons (FL, FR, Centre, NL, NR) control the position of the nozzle

and the platform. The nozzle moves to the left and right; the platform moves forward and back-

ward.

The “To” button controls the height of the platform, and is used in the nozzle height calibration

procedure described in 3.3.2.

The “Bottom” button returns the platform to the lowest position.

Set Nozzle Height: Takes whatever value you have in the “To” box and transfers it to the Nozzle

box of the setup screen.

UP Plus 2 3D Printer User Manual v 2013.10.24

9.6 Print Preferences

Click menu “3D Print->Setup” or Click “print” and select “Preferences’ and the following dialog

box opens:

Recommended Settings in red and in most cases are the only values that require changing de-

pending on the model you are printing.

Windows version Mac version

Z Resolution:

Sets the print resolution (layer thickness) of the printer. This can be between 0.2mm per layer to

0.4mm per layer. The finer the layer thickness, the better quality, the stronger the printed part and

the longer it takes to print.

Fill:

There are four types of honeycomb fill that the interior of parts are made of. These cut away im-

ages below show the four different internal fill types.

Solid Honeycomb: The part is made of nearly solid

plastic, which gives you the strongest part with a

longer print time. This setting is recommended for

strong and functional parts.

Semi-Solid Honeycomb

UP Plus 2 3D Printer User Manual v 2013.10.24

Semi-Hollow Honeycomb

Hollow Honeycomb: The Part is made mostly hol-

low, which gives you the weakest part but faster print

time. Parts with flat top surfaces can slightly droop

with this setting.

Support Options (Smart Support)

The software’s Smart Support is where the

software will automatically calculate where it

requires support material. The Bunny on the

left was printed with 80 degree support and

then the support material is broken away to

reveal the end result on the right. The recom-

mended setting is 30 or 10 degrees.

Support Angle: (Recommended Angle:30)

Angle at which support material gets inserted. For example if 10° is used,

support material only gets used if angle of surface is greater than 10° from

horizontal (so support material is almost not used unless there is a direct over-

hang), If set to 50° than support material is used for any surface that is greater than 50° away from

horizontal. In the image on the left of a green curve, the red indicates the amount of support

material, changing the angle higher will produce more support.

Set to > 10° Set to > 50°

UP Plus 2 3D Printer User Manual v 2013.10.24

There is always a delicate balance between minimizing

the amount of support material, versus the quality of

the part, versus the difficulty of removing support ma-

terial.

The orientation of the part on the print platform is also

critical in determining both how much support material

gets used, and also how difficult the support material

will be to remove.

As a general rule, it is easier to remove support material

from the outside of a part than from the inside. As can

be seen in the picture to the right, the part would use a

lot more support material if printed with the opening

facing downwards than if it were facing upwards.

Support - Dense: This represents how many layers of ‘solid’ (dense) material form part of the sup-

port structure directly beneath the model. Default = 3 layers

Support - Space: The distance between the lines of non-solid support material. Changing this pa-

rameter requires some experience in balancing the quantity of support material used, ease of support

material removal, and part print quality.

Support - Area: The surface area above which support

material gets used. When you choose 5mm2, for example,

there will be no support if the overhanging area is less

than 5mm2.

UP Plus 2 3D Printer User Manual v 2013.10.24

Base Height:

This is the thickness of the raft of material before the support layer is printed under the part. When

the printer starts printing, it first prints a raft of non-solid material in which all the lines of support

material are horizontal (along the Y axis). It keeps building up horizontal rows of support material

for as many mm as you have chosen. Then, just before it gets to the bottom surface of the real part, it

starts to build support layers perpendicular to the raft layers layer. The default value is 2mm.

Part - Angle:

The part Angle determines at what point solid (dense) support

material gets used. If the angle is small than the printer will add

solid fill layers under the part surface. The thickness of this

solid (dense) support is determined by the “dense” parameter

under the Support options as described below.

Part - Surface:

This parameter determines how many layers form the bottom face of a part when it is not solid.

For example, if you set it to 3, the machine will print 3 complete layers before going into

non-solid mode. This does not, however, affect the side wall thickness on non-solid parts, which

are all the same thickness (approximately 1.5mm) irrespective of the fill mode.

Stable Support: Stable support creates support that is more rigid and the model is less likely to

distort, but the support material is more difficult to remove.

Shell: By selecting this mode, the software will not create the internal honeycomb fill and will

only create an external shell. For example printing the bunny with this selected will print a hollow

bunny, saving material however making it fragile (2 layers thick). The shell option does not work

well for parts with flat surface tops, e.g. a cube as there is nothing to support the top surface.

Surface: With surface mode, it will print a model only 1 layer thick with no internal fill. It will

also not create a flat bottom surface or the top flat surface. Printing the bunny in this mode will not

create a bottom surface and its back will cave in. See the below comparison.

UP Plus 2 3D Printer User Manual v 2013.10.24

10. Printing

10.1 Preparation

10.1.1 Preparing the Print Platform

Before printing, the platform must be prepared so that the model adheres to the platform enough to

be printed without the model moving. Use the clips provided, these are used to clip the Perfboard

onto the platform. For large models the warping force can be so strong that it will cause the Perf-

board to warp as well, in these cases you will need to use more clips to hold it down.

The Perfboard just fits the size of the platform. When printing starts, plastic will have more chance

to be pushed into all perforations / holes, and this provides a stronger mechanical bond with the

bottom surface that prevents it from later lifting.

Cleaning the Perfboard

To clean the preference is to use the spatula and simply just scrape off the surface plastic until

smooth on both sides. If you preheat the platform for longer the plastic left in the Perfboard holes

becomes soft and the extruded plastic sticks to it, thus not requiring the holes of the Perfboard to

be empty/clean.

10.2 Preheating the Platform

One of the keys to successful printing on the UP is platform preheating. Particularly with large

parts, there is a tendency for the edges of the part to lift up from the platform.

Recommendations for printing large parts:

• Preheat the platform for 30mins – In “Maintenance” click “Platform preheat 1 hour”

• Keep printer extruder door closed during preheating and printing.

• Ensure the distance between the nozzle and platform is close enough. (Use auto nozzle

height)

• Check nozzle distance to each corner of the platform. (Use auto level)

• It also helps to run the printer in a room that is not too cold (i.e. warmer than, say, 18°C

and free of drafts.)

Please ensure the following points are taken care of before printing:

Connect the 3D printer, initialise it, and set up the printing system. Load the model and place it

properly on the virtual platform of the software window. Check if there is enough material for the

model (the software will, generally, tell you if there is not enough material when you begin the print).

If not, change the reel to a new one.

For large models results can be improved by preheating the build platform. Click the “Preheat”

option on the “3D Print” menu and the printer begins to heat the platform. Let the platform get up

UP Plus 2 3D Printer User Manual v 2013.10.24

to 105°C before beginning to print.
Click menu “3D Print->Print”, and the print dialog box pops up. Choose “Preferences” to set the

printing parameters. Click “OK” to begin to print.

(Windows version) (Mac version)

10.3 Options During Printing:

• Stop All: By pressing “Stop All” or the “Stop Print” icon will terminate the current print.
You can reprint the last job by clicking “Tools” and “Print Again”. By stopping the print,

the software looses track of material used.

• Pause Print: Clicking “Pause Print” will pause the print job, and bring the platform down.
This is a handy feature to change colours of filament, insert objects into your print.

When paused you can “Withdraw” and “Extrude” filament. Warning: By pausing keeps

the extruder and platform heater working, it is not suggested to pause for long periods of

time.

• Status bar: The bottom status bar shows the current layer that is currently being printed
and the remaining time to complete the job.

• Initialise Switch: By holding down the front switch on the printer, will abort the current
print job, bring the platform down and then put the printer into sleep mode.

UP Plus 2 3D Printer User Manual v 2013.10.24

10.4 Print Options:

Speed: Fine, Normal or Fast. This simply determines the speed at which the printer moves. As a

general rule, the slower you print, the better the quality of the parts. For tall parts, running at Fast

speed can be problematic as the printer can vibrate to the extent that print quality is affected. For

large surface area parts, the Fine setting can be problematic as the printer takes longer to print the

part and the corners are therefore more likely to lift a little bit.

UnSolid Model: This function is useful for printing STL files that are not perfect. A perfect STL

file is a fully enclosed surface (water tight), with no holes in the surface skin, and no overlapping

surfaces. If your file is not perfect, this option should allow you to print it anyway.

TIP: Once the print has started, you can unplug the USB cable from the PC. The print job is

stored in the printer’s internal memory, so the computer is no longer required.

10.5 Extruder Vent “wind barrier”

The lever that is located on the extruder vent “Wind barrier” does the following:

Door Closed Door Open

• Each printed layer bonds to the previous
layer better, making for a stronger part.

• The under sides of printed curves have a
rougher finish.

• Recommend for large parts.

• Support material is harder to remove.

• The heated platform is not affected by

the airflow, so reduces warping of the

raft from the platform. Having the door

open during pre-heating can cool the

platform unevenly thus resulting in

warping.

• Each printed layer bonds to the previous

layer less, making for a weaker part.

• The under sides of printed curves have a

smoother finish

• Recommend for small and intricate parts

• Support material is easier to remove.

• Delaminating can occur in the model, try

with the door closed.

• Recommend to keep the door closed during

pre-heating of the platform, and open the

door after the raft section has been com-

pleted to reduce chances of warping.

Having the door open or closed really depends on the type of model you are printing.

UP Plus 2 3D Printer User Manual v 2013.10.24

10.6 Calculating model costs

The main factor that will affect model cost is the honeycomb fill structure and support material. If,

for example, one is printing a cube measuring 30mm x 30mm x 30mm, with a layer thickness of

0.25mm, the following quantities of material are used depending on the print mode.

Model info: 30×30×30mm layer thickness: 0.25mm

$1.32 72cents 56cents 51cents

The easiest way to calculate how much material will be used for your model is to use the “Print

Preview” option under the “3D Print” menu. This will tell you the total weight of material used,

including the raft and any support material.

The price as 6/10/12 for ABS plastic from

www.3DPrintingSystems.com

was AU$59 per 1KG

working out to be 0.06 cents per gram.

11. Model Removal

When the model has finished printing, the printer will beep, and the nozzle and platform stop

heating. Open the door, remove the clips and slide the Perfboard out from the printer platform.

Slide the spatula under the model and slowly wiggle it back and forth to pry loose the model.

TIP: Remember to use gloves as the platform and model may still be hot. The spatula is sharp,

gloves must be worn.

UP Plus 2 3D Printer User Manual v 2013.10.24

CAUTION: It is strongly recommended that you wear safety glasses and gloves to

remove the model from the Perfboard or the support material from the model.

11.1 Removing the raft

The first part that the printer lays down is referred to as the Raft. In order to remove the raft from

the model if the base of the model is flat is easiest using the spatula by sliding it between the raft

and the model and then sliding left and right in between the model. Pulling the raft off by hand

will normally cause ABS fatigue marks (were the ABS plastic goes white from stress). You can

easily get the original colour of the ABS back with a slight brushing of Acetone (nail varnish re-

mover).

UP Plus 2 3D Printer User Manual v 2013.10.24

10.2 Removing Support Material

Printed models are composed of two parts. One part is the model itself, and the other part is the

support material used to support any overhanging parts of the model.

The support material is the same physical material as the model material, but the support material

is printed at a lower density. It is very easy to distinguish the model from the support material so it

is easy to remove.

Have a look at the teapot in the above pictures. The left picture shows the teapot with its support

material still attached and the right picture shows the teapot with support material removed.

The support material gets removed using a combination of tools. Some material can easily be

cracked off by hand. Support material close to the model is easier to remove using tools such as

the knife and cutters.

It takes some practice to get comfortable with removing support material, but it can become quite

an enjoyable and therapeutic task!

Pulling the support off by hand will normally cause ABS fatigue white marks (were the ABS plas-

tic goes white from stress). You can easily get the original colour of the ABS back with a slight

brushing of Acetone (nail varnish remover) or a quick wave over with a heat gun.

TIP: If you find it difficult to remove the Support or Raft try printing with the extruder door

open, but watch out for warping. Open the door after the raft is complete.

11.2

CAUTION: ALWAYS WEAR SAFETY GLASSES WHEN REMOVING SUPPORT MATERIAL,

ESPECIALLY WITH PLA MATERIAL.

UP Plus 2 3D Printer User Manual v 2013.10.24

CAUTION: The support material and the tools are sharp. Wear gloves

and safety glasses when removing the part from the printer or support

material.

UP Plus 2 3D Printer User Manual v 2013.10.24

12. Maintenance

12.1 Changing filament colours

To change colours, it’s best to first withdraw the material from the extruder head. There are two

ways to do this.

1.) During Printing

a. “3D print >Maintenance” click “Pause”, then click “Withdraw”, remove the old

filament and cut the end of the new filament and insert into the extruder head,

then click “Extrude”. Once you see the new filament being extruded click “Re-

sume” If you find the new filament gets jammed, do another withdraw and cut

the end again and “Extrude”. Note: While paused the extruder and the platform

remains heating. Do not leave unattended.

2.) While idle, click “3D print >Maintenance” then click “Withdraw” to remove the old fila-

ment. (this takes a couple of minutes for the extruder to reach 260c) Once the printer

beeps, you should be able to remove the filament. Then click “Extrude” and load the new

filament – cut the end of the new filament before loading.

Always use the Tube or Straw to feed filament in between the roll guide and extruder head.

Push the filament into the hole at the top of the extruder head, with a little pressure, and the ex-

truder will automatically extrude material. The plastic thread is squeezed out of the nozzle

should be thin, straight and smooth. Then in the maintenance window click “New Spool” and en-

ter the material weight of the spool so the printer can keep track of material usage.

If the nozzle is blocked, heat the nozzle, then remove the nozzle and clean it.

The extruder and platform are hot. Use gloves when working in this area of

printer.

12.2 Vertical Calibration

This is only recommended to carry out if you find that your models are not vertical.

IMPORTANT: Ensure your platform is level, at the correct height and you have RESET the

calibration values before starting this process!!!

The Vertical calibration procedure allows you to ensure that the printer platform is perfectly hori-

zontal and that the printer prints consistently in the X, Y and Z direction.

UP Plus 2 3D Printer User Manual v 2013.10.24

1. In the UP software, click “3D Print” menu

and click “Calibrate”

2. Click “Reset” and click OK. (the status

bar should then show 0 values as per pic-

ture)

3. In the UP software open the Calibration

model located in “C:\program

files\UP\Example\Calibrate96.UP3”

4. Open the “Calibrate” box form the “3D

Print”

5. 3D Print the calibration model.

6. After the calibration model is printed, measure the X1 and X2 length, as shown in the pic-

tures below.

Then enter the measured X1 and X2 values into the appropriate boxes.

Remove the Front Centre ‘L’ shaped component, and measure its deviation. Put the exact value

into the Z box. If it deviates to the right side, the value to be put into the Z box will be a positive

value. If the deviates to the left, the value to put into the Z box will be a negative value.

Finally, measure the height of Front Centre component, which should be 40mm. If the part meas-

ures near 40mm, enter 40mm as the value.

Click “OK” to record all these values and exit the calibration window.

UP Plus 2

3D Printer User Manual

12

.3 Updating your ROM

Even if yo

ur printer is brand new, it is best to check you have the latest ROM version number i

stalled on your printer.

Currently the ROM update can only be updated using the Windows sof

ware.

In the UP software click “Help” and “About UP”.

1.

Compare “Rom: Vx.xx” in

\UP\

System” “UP Plus x.xx.ROM”

2.

If your ROM version on the “About” page is lower, then follow 3.) otherwise

Plus is up to date!

3.

Click “Tools” “Update ROM” and select the relevant RO

low the on screen instructions.

12.4

Cleaning the

After a lot of printing, the nozzle may be covered with a layer of oxidized

of the nozzle

. When the printer is printing, t

ate discoloured spots in the

model. To avoid this you need to regularly clean the nozzle.

Firstly,

move the platform to the bottom, then do a

oxidized ABS.

Lastly, use some heat-

resistant material, like 100 percent cotton cloth or soft paper. A pair of twee

ers will also be required. Then clip paper or some other heat

up the nozzle.

12.5

Removing the nozzle

Shou

ld the nozzle become blocked, you may need to remove it in order to unblock.

To remove the nozzle,

once the printer is at 260c,

with your UP

Printer.

ONLY

remove the nozzle when it is

trying to remove it while cold will damage

the extruder block

If the nozzle is blocked, remove the nozzle and clean it.

v 2013.10.24

the about page to the file located in to “C:\

Program files (x86)

M file for your printer and fo

outside of the nozzle

black

ABS

his oxidized ABS may melt on the nozzle, and may cr

“Withdraw” in order to

heat the nozzle to melt the

-

resistant things with tweezers to clean

first click Withdraw

in the maintenance screen, then

use the nozzle wrench provided in the toolkit that comes

very hot,

!

n-

t-

you're UP

l-

on the outside

e-

z-

only

UP Plus 2 3D Printer User Manual v 2013.10.24

12.6 Cleaning the Perfboard

To clean the platform use the spatula and simply scrape off the surface plastic until smooth on

both sides. If you preheat the platform for longer the plastic left in the Perfboard becomes soft and

the extruded plastic sticks to it, thus not requiring the holes of the Perfboard to be empty/clean.

12.7 Lubrication of bearings

The bearings on the UP 3D Printer may occasionally require a bit of lubrication to keep it operat-

ing smoothly. The recommended grease to use is lithium grease. When lubricating the bearings,

first clean off as much old grease as possible from the bearings, and then apply new grease to the

bearing and slide the platform in the appropriate direction to spread the grease.

12.8 Printed Spare parts

Almost all the plastic parts on the printer are printed by the UP printer itself. If you need to print

spare parts for your printer, the files for all spare parts can be found in the C:\Program Files

(x86)\UP\Example\ Spare Parts folder.

13.0. Tips & Tricks to avoid warping

When printing with ABS Plastic it is important to understand the material. ABS is extruded from

the nozzle at 260c it comes out in an expanded state, like most materials as it cools it will shrink.

If the part cools unevenly then it will warp or lift. This normally happens in the corners of the part

as the corners are exposed to air circulating around the printer. The larger the parts surface area on

the platform, normally the worse the problem.

Some Tips to reduce warping:

• Make sure the platform is level! - Remove the Perfboard and clips, bring the platform
up to near the nozzle and in maintenance, move the head to each corner to ensure the dis-

tance between nozzle and platform is the same at each corner. Check and recheck!!!

The extruder and platform are hot. Use gloves when working in this area of

printer.

UP Plus 2 3D Printer User Manual v 2013.10.24

• Make sure the platform is nice and toasty! (do a previous print or two and keep the
platform heated after printing) – Keep the extruder door closed during printing.

• Keep the printer away from any breezes, air con, this cools the model to fast.

• Print hollow - The less mass of plastic the less heat in the centre, the less warping.

• Print the object with the least surface area on the platform, creates more support but

more successful printing and saves material in the long run.

• Print closer to the Perfboard – Move the nozzle closer to the platform.

• Keep the Perfboard smooth - Clean the perfboard, by scrapping off the surface and en-

suring it’s kept clean and smooth on both sides. (no need to remove the plastic inside the

holes)

• Large parts - For large parts, ensure the platform is super toasty.

• Regularly check your platform height! It can change for a number of reasons, some of

which you may not even be aware of. To check your nozzle height, refer to section 3.3.2

14. Troubleshooting

If the printer has an error, most problems will be indicated on the bottom right of the screen.

Problem or error message Solution

No power Verify power cord is securely plugged in.

Extruder or platform fails to

reach operating temperature

1. Verify printer has initialised. If not, initialise the printer

2. Heater is damaged, replace the heater

3. Error “Platform too hot’ or “Platform to cold”

Material not extruding

Material is stuck in the extruder. See 3.3.3 Maintain (Extrude)

The gap is too wide between the bearing and wire feed rollers.

Cannot communicate with

printer

1. Make sure the USB cable is connected to the printer, and to

the PC

2. Unplug the USB cable, then plug in again.

3. Reset the printer—power off then power on.

4. Restart the PC

5. Make sure in Device Manager in Windows that the printer

driver is correctly installed.

6. Try with a different USB cable and with a different PC.

7. If using a USB Hub, try without it.

Nozzle too cool

1. Close the vent door on the extruder head

2. Check in maintenance of the extruder temperature and

contact support.

Platform too cool 1. Check in maintenance of the platform temperature and

UP Plus 2 3D Printer User Manual v 2013.10.24

contact support.

Extruder head has a clicking

sound

1. This means that the drive gear is slipping on the fila-

ment. Check the nozzle and column are clean.

Others Contact Technical Support : [e-mail]

14.1 Air Printing

If the printer is just printing in thin air and nothing is coming out, or has only completed half a

model. Then you most likely have one of the following problems.

Sometimes it can take several hours to diagnose the problem by cleaning out relevant parts. It is

highly advisable to purchase a spare extruder block, this helps you fault find and quickly get back

up and running.

• The roll of filament has a knot in it. Check by unspooling about 10 meters

always keeping tension on the spool.

• The filament feed guide on the back of the printer needs to be at about 10

degree angle. Ensure the extruder can pull the filament without any stress.

• Platform not level, then nozzle gets blocked by platform being too close

to the nozzle.

• Nozzle too close to the platform

• Warping, therefore the nozzle gets blocked by the warped part being too

close to the nozzle.

• Drive gear has plastic residue around the drive gear causing feed slip-

pages. (clicking sound)

• Dust on the filament caused by static, (ABS attracts dust) this leaves a

dirty residue in the nozzle (use a small piece of foam to wipe the plastic before

it goes into the head if your environment is very dusty or has a lot of static.

• A residue of ABS in the silver column and/or in the nozzle

14.2 Signs of a blocked nozzle

• When printing the fine raft cross hatching and if the lines are uneven, not a constant

diameter that's a sign of a blocked nozzle / column.

• When extruding plastic, if the filament comes out at an angle, that's a sign of a blocked

nozzle / column.

• The photo above shows a good extrusion. The filament is a thick straight line.

If the nozzle is blocked, remove the nozzle (only when the nozzle is hot)

and clean it.

The extruder and platform are hot. Use gloves when working in this area of

printer.

UP Plus 2 3D Printer User Manual v 2013.10.24

14.3 How to clean the nozzle

Never attempt to remove the nozzle when the extruder block is cold!!

• First initialise the printer, then click “Withdraw” in the maintenance screen.

• Only once the printer beeps, using the gloves and nozzle spanner, unscrew the nozzle.

You might need to gently push the nozzle down while unscrewing the nozzle to remove it,

as the remaining plastic will act like a soft glue holding it in place, hence the reason to

“withdraw” to heat up the residue plastic in the nozzle.

• Soak the nozzle for 24hrs in acetone.

• Then using the needle nose tweezers remove any leftover plastic. Use a torch or light to

shine into the nozzle to see if it is clean.

• If you still have residue plastic then soak in acetone again for a further 24hrs.

• It’s recommended to have a spare nozzle or even better a spare extruder block at hand.

These can be ordered from your local reseller or online here

If the nozzle is blocked, remove the nozzle and clean

it. (only when the nozzle is hot)

The extruder and platform are hot. Use gloves when

working in this area of printer.

If the nozzle is blocked, remove the nozzle and clean it. (only when the noz-

zle is hot)

The extruder and platform are hot. Use gloves when working in this area of

printer.

UP Plus 2 3D Printer User Manual v 2013.10.24

14.4 How to clean the extruder column

• First “Withdraw” the filament from the extruder. Only once the printer beeps remove the
filament from the extruder head and immediately remove the nozzle.

• Click “Withdraw” again, when the printer beeps.

• Using the gloves and a 1–1.5mm drill bit and using your hand twist and poke up into the

silver column of the extruder column removing any plastic residue.

• Clean the plastic off the drill bit each time.

• You might need to click “Withdraw” a few times to remove as much plastic residue as

possible.

14.5 How to clean the extruder drive gear (v2 extruder

head)

• First “Withdraw” the filament from the extruder. Once the printer beeps remove the fila-
ment from the extruder head.

• Switch off at the back of the printer and wait for the extruder to cool down.

• Remove the extruder head printed cover

• Remove all the connector plugs at the top of the extruder. (figure a)

Figure a.) Figure b.) Figure c.)

• Remove the extruder head from the printer using the large supplied Alan key. Remove the
two Alan screws from above the fan that hold the white plastic onto the stepper motor, as

indicated with red arrows in (figure b).

• Pull the plastic part away from the stepper motor and lay to one side

• Place the Alan key under the drive gear cover (figure c) and lever the cover off.

• Use a brush clean the plastic dust residue that is around the drive gear.

• Replace the drive gear cover and replace the plastic cover.

Note: There are a few different variations of extruder heads, but removal is similar.

UP Plus 2 3D Printer User Manual v 2013.10.24

14.6 Solution for "Winusb.dll not found" problem

If you encounter a “Winusb.dll not found” error message, please follow the steps below:

Option 1: Uninstall Older Driver and Automatically Install New Driver

1. Open the Windows control panel, go to the “System Properties” dialog box and then select the

“Hardware” page.

2. Click “Device Manager” button, and the following dialog box will popup. Find the

“3DPrinter@FreeMC” in the USB section.

3. Click the right mouse button and select the “Uninstall” option. The confirm dialog box will ap-

pear. Click “OK”.

UP Plus 2 3D Printer User Manual v 2013.10.24

4. Install the latest UP software.

5. Unplug the USB cable, then plug again. Windows will find a new device. Manually select

driver folder (Default is C:\Program files\UP\Driver or C:\Program files(X86)\UP\Driver);

6. There should now be a new driver section in the device manager as shown below:

UP Plus 2 3D Printer User Manual v 2013.10.24

Appendix A - Support

Please take the time to join the UP community forum where are UP users hangout.

forum.3dprintingsystems.com

To get support for your product please contact 3D Printing Systems

Australia New Zealand

Phone: [phone] Phone: [phone]

[e-mail] [e-mail]

Appendix B – 3D Software

There are many great free or low cost 3D CAD programs that can be used for design, scanning and

cleaning up files to 3D print.

Library of 3D files ready to print.

• www.thingiverse.com

• www.grabcad.com

3D CAD Software and others

• www.tinkercad.com – fantastic free and very easy to use 3D modelling program for be-

ginners into 3D design and printing.

• Photo2Mesh - Convert regular photos to lithophanes

http://store.3dprintingsystems.com/Software-3d-printing/PhotoToMesh

• Bonzai3D – Intuitive 3D CAD, similar design interface to Google Sketchup but produces
clean models for printing. Low cost.

http://store.3dprintingsystems.com/Software-3d-printing/Bonzai3D

• FormZ – Bonzai3D big brother, easy to use and intuitive. Low-medium cost.

http://store.3dprintingsystems.com/Software-3d-printing/FormZ

• Blender – Hard to learn, very powerful and free.

• Autodesk 123D – easy and free available on iPAD, MAC & PC,

3D Scanning Software

• Scanetc 3D Scanner Kit -

http://store.3dprintingsystems.com/3D_Scanning/Scanect-3d-scanner

• 123Catch – easy to use, results vary.

Plus others…

http://3dprintingsystems.com/best-software-for-3d-printing/

UP Plus 2 3D Printer User Manual v 2013.10.24