UP BOX pp3dp User Manual

1

USER MANUAL

FOR UP BOX

2

Precautions

Printer Body

Accessories

Unpacking

Install Perf Board

Installing Filament

Installing UP Software

Testing of Printer Driver Installation

Initialization of printer

Automatic Platform Calibration

Automatic Nozzle Height Detection

Coarse Manual Platform Leveling

Prepare for Printing

Printer Control Buttons

LED Light Bar

Software Interface

Loading a Model

Printing Progress

Pause of Print Job

Rotate a Model

Duplicate Model

Moving Model

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Table of Contents

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Scaling a Model

Printing Parameters

Annotation for printing parameters

Repairing a Model

Calibration for the Correct Dimensions

Change Software Language

Printing Techniques

Maintenance

Fine Manual Calibration

Controllimg Multiple Printers

Troubleshooting

UP BOX Specications

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2AAHW-3DP-25

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The UP BOX 3D printer requires the power adapter provided by the original manufacturer, otherwise

the machine could become damaged or even cause a re hazard. Please also keep the power adapter
away from water and out of high temperature environments.

During printing, the nozzle of the printer will

reach 260°C and the print platform could reach

100°C. Please do not touch these parts with

your bare hands while they are hot—not even
with the heat resistant gloves included with the
machine—as the temperature could damage

the gloves and injure your hands.

Please wear goggles when removing the supporting material from models and detaching models

from the perf board.

During printing, the nozzle and print platform
will move at high speeds. Do not touch these
parts while they are moving.

When printing with ABS and PLA, the plastics will create a light odor. Please run the printer in a
well-ventilated environment. We also suggest you put the printer in an environment with a stable
temperature as unwanted cooling could cause adverse effects to the print quality.

When the UP software is sending data to the printer—indicated on the status bar on the left bottom
corner of the software interface with the text "sending layers"—do not unplug the USB cable as this

will disrupt the data transfer and result in a printing failure. The USB cable can be unplugged after
the data transfer is nished.

The UP BOX's ideal working temperature is between 15°C and 30°C with a relative humidity between
20–50%. It is recommended that you discharge any static charge from your body before touching
the machine to prevent an interruption while printing and any potential damage to the printer.

Precautions

Warning label on printer:
High Temperature,
do not touch!

Warning label on printer:
Moving Parts, do not
touch!

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Spool Holder

Magnetic Cover

Filament Spool

Top Lid

Front Door

Initialization Button

Extrude/Withdraw Button

Pause/Stop Button

Power Interface

USB Interface

Power Switch

Printer Body

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X-Axis

Y-Axis

Z-Axis

Print Platform

LED Bar

Air Filter

Print Head Mount

Automatic Leveling Probe

Magnets

Print Head

Nozzle

Metal Plate

Nozzle Height Detector

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Accessories

ABS Filament Nozzle WrenchPlierHex Keys

2.0mm, 2.5mm

Power Adapter USB CableScraperPower Cable

Perforated Print Board

(Perf Board)

Print Head Nozzle

All accessorise may subject to change without prior knoedegent.
If anything is missing, please contact your local distributor at [e-mail]

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Unpacking: Remove Foams and Nylon Ties

The foams can be removed without moving the
platform.

Remove nylon ties (labelled with "Remove me") from
the smooth rods.

Keep the packaging if possible, user will need the
packaging when shipping the product for servicing or
return.

Install Perf Board

1. Position the perf board on the build platform so
that all the flat head screws on the heating plate
are inside the holes on the perf board.

2. Press the perf board and the heating plate
together at the lower left and lower right corners.
Then slide the perf board forward to lock it onto
the heating plate.

3. Make sure all holes are locked properly so that
the perf board is flat.

Unlocked Locked

Install perf board

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Installing Filament

1. To install the filament spool, open the magnetic
cover and insert the filament into the guiding tube
at the spool holder.

2. Push the filament into the guiding tube until
it comes out from the other end. Put the spool
onto the cassette and cover the spool with the
magnetic cover.

Installing UP Software

1. Go to the support section of www.pp3dp.com to
download the latest version of the UP Software.

2. Double-click the setup .exe file to install the
software. (The default installation path is C:\
ProgramFiles\UP.) A pop-up window will appear.
Select "Install" and follow the instructions to
finish. The printer’s driver is now installed into the
system.

After installation, in the UP folder:
The Driver folder contains the printer drivers
The Example folder contains STL files for the printed parts of the UP printers
and example files.

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First, make sure your computer and printer is
connected via the USB cable and that the printer is
switched on. The UP BOX LED bar will light up in
yellow.

Initialization of Printer

In the software’s main menu, click "3D Print."

If the "Initialize" and "Maintenance" options light up
and are available for selection, these indicate that
the printer driver was successfully installed.

Initialization is required for every time the machine
is switched on. During initialization, the print head
and print platform move slowly and hit the endstops
of the XYZ axes. This is essential as the printer
needs to find the endpoints of each axis. The other
software options will light up and become available
for use only after initialization.

Initialization Button

There are two ways to initialize your printer:

1. The UP BOX can be initialized by clicking the
"Initialize" option in the software menu (shown
above).

2. When the printer is idle, hold the initialization
button on the printer.

Other functions of Initialization Button:

1. Stop the current print job: During a print, press
and hold the button.

2. Reprint the last job: Double-click the button.

Testing of Printer Driver Installation

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Platform calibration is the most important step for successfully printing as it ensures part adhesion on the first layer.
Ideally, the distance between the nozzle and the platform is constant, but in reality the distance varies at different
positions due to many reasons (e.g. a slightly tilted platform) and this could cause warping on prints or even a
complete print failure. Fortunately, the UP BOX has automatic platform leveling and automatic nozzle height detection
functions. By using these two functions, the calibration process can be completed quickly and easily.

In the "3D Print" menu in the UP Software, select "Auto Level" to initiate auto
leveling. The leveling probe will be lowered and start to probe nine positions
on the platform. After probing the platform, the leveling data will be updated
and stored in the machine. The leveling probe retracts automatically.

Nozzle height detection will be started automatically after the end of auto
leveling. The print head will move toward the nozzle height detector and the
nozzle will eventually touch and press the thin metal sheet on the device to
make the meausrement.

Calibration Tips:

1. Perform calibrations when the nozzle is not heated.

2. Remove residual plastic on the nozzle before calibrating.

3. A print board should be fitted on the platform during calibration.

4. Autoleveling and nozzle height detection can only be initiated when nozzle temperature is under 80 °C.

Automatic Platform Calibration

Auto leveling probe
retracted

Auto leveling probe
retracted

Nozzle Height
Dectector.

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Automatic Nozzle Height Detection

If you want to re-calibrated the nozzle height value without autolevel,
it is possible to initiate the function independently.

Choose "Nozzle Height Detect" in 3D Print menu.

If consistent warping still occurs after auto-leveling, this may be due to a severe unleveling of the platform
which exceeds the capability of the auto-leveling function. In this case, you should perform a coarse manual
leveling before auto-leveling (see next page).

You may also level the platform without using the auto-leveling and nozzle detection functions. Please refer
to P.30 for details.

During nozzle height detection,
the print head nozzle will touch
the thin metal sheet on the
detector to make measurement.

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Coarse Manual Platform Leveling

Usually you do not need to adjust the platform
manually. This is only necessary if the automatic
leveling function was unable to effectively level the
platform.

There are three screws under the platform of the
UP BOX: two screws in the front and one screw
under the platform at the back. These screws can
be fastened or loosened to adjust the leveling of the
platform.

In the 3D Print - Maintenance window, you can move the print head to five different positions on the platform. You can
also use the "To" button to move the print platform to a particular height.

First move print head to the center of the platform and move the platform to almost touching the nozzle (eg. nozzle
height). Use a piece of paper to determine the correct platform height.

Try to move the paper and feel its drag between the platform and the nozzle. Make sure you can feel the similar drag
resistance at all five positions by moving the print head and adjusting the screws while the platform height is fixed.

Platform too high,
nozzle is pinning
paper onto the
platform. Lower
the platfrom
slightly.

Just right.
Can feel some
resistance when
moving paper.

Platform

too low; no

resistance at all

when moving

paper. Raise

platform slightly.

Other Options in the "Maintenance" menu:

Withdraw: The printer will heat up and withdraw filament from the print head.
New Spool: Tells the software what the current filament type is. The filament that is being used must match

here.

Heat Table 1 hr: Preheat the table for 1 hour.
To Bottom: Move the platform to the bottom.
Set Nozzle Height: Set the current platform height as the nozzle height.

Maintenance Window

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Prepare for Printing

Make sure printer switched on and
connected to computer. Select Main
Menu - 3D Print - Maintainance.

Click New Spool and choose ABS and
input the filament weight.

Click "Extrude." The print head will
start to heat up, within five minutes. Its
temperature will reach 260°C, then the
printer will buzz and the print head will
start to extrude.

Gently insert the filament into the small
hole on the print head. The filament will be
fed into the print head automatically when
it reaches the extruder gear inside the
print head.

Check the nozzle for plastic extrusion. If
plastic is coming out from the nozzle, that
means the filament is loading correctly
and the printer is ready for printing. (The
extrusion will stop automatically.)

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Printer Control Buttons

Printer Control Buttons

Long Press

Double Press

Single Pres

s

INITIALIZE

LIGHTS

ON/OFF

EXTRUDE

FILAMENT

RE-PRINT

LAST JOB

LIGHTS ON

(2 mins)

WITHDRAW

FILAMENT

PLATFO

RM

PREHEAT

15 M

IN

PAUSE/

RESUME

STOP

Blue Pulsing:

Blue Letter
Rotation:

Green Pulsing:

LED Light Bar

LED Light Bar

Printer switched on waiting to be initialized

Printer initialized waiting for job

Fast - Print job spooling from computer
Slow - Printing

Print job paused

Orange Pulsing:

Red Pulsing: Error
Single Letter Remains On:

SD Card Error
Platform Temprature Error
Print Head Temperature Error
Motion System Error
Print Head Error

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Printing and pre-heating progress bar.

Sleeping Mode
(alternated lighting of progress bar)

Sleeping mode: Machine will enter sleeping mode if it is being idled for
2 minutes when it is not initialized. Single press the initialization button
can exit the sleeping mode.

Sleeping mode is only available in certain countries, if machine does
not enter sleeping mode, may not indicate malfunction.

LED Light Bar

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1. : Load a model.

2. : Save the model into .UP3, a propritory
3D file format for UP printers.

3. : Unload the selected model.

4. : Print the current print plate.

5. : Display software version, printer model,
firmware version and etc.

6. View Perspective : Choose from a variety of
preset viewing perspectives.

7. Adjustments : Move , Rotate , Scale .

Software Interface

Main Menu

Quick
functional
Buttons

Status Bar
Display the
statsu of
printer and
software.

• Left mouse click and hold, moving mouse to adjust camera angle.

• Right mouse click and hold, moving mouse to move print plate.

• Mouse wheel could scale the print plate view.

• The print plate size depends on the printer model connected to

123456789

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Open

Save

Unload

Print

About

8. Set the value of adjustments.

9. Set the orientation of adjustments.

10. Place : Place the model on the center of the

print plate. If more than one model is loaded,
the software will optimize their positions and
distances to each other.

11. Stop : If connected to printer, clicking this will

stop the printing process. (The print cannot be
resumed after stopping!)

Print Tray

Hightlighted rectangles on
the print plate represent
the lock holes on the perf
board. It is best to avoid
the lock holes when setting
up a print.

computer.

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Click "Open"

Choose your model.

The loaded model will appear on
the print plate.

Click "Print" to open the print
preview window.

Loading a Model

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Click "OK" to start printing. The
program will process the model
and then transfer the data to the
printer.

After sending the data, the
program will suggest the amount
of material and the time needed
for the print in a pop-up window.
At the same time, the nozzle will
start to heat up. The print will
start automatically.

When printer finishes receiving the data, you can disconnect it from your computer for untethered printing.

Annotation of Print Preview Interface:

1. Printer model selection.

2. Nozzle height.

3. Click to enter printer preferences to set printing parameters.

4. If your model is not solid (defective), turn this option on.

5. No raft will be printed if this is turned on. Platform leveling compensations will be disabled as well.

6. Print Quality: the better the print quality, the slower the print speed.

7. Set the pause height. The printer will pause at indicated heights for changing filaments.

8. Enables continuous heating of the platform after printing. This shortens the heating time for consecutive
printing and keep the print warm for easier removal .

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Print Preview Window

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Printing Progress

Printing progress is shown in the LED progress bar on top
of the UP BOX letters.

Pause of Print Job

During a print, the machine can be paused through the
"Maintenance" interface. When the printer is idle, there
is a "Table heat 1 hr" button under the "Stop All" button.
Press this button to keep the platform heated for one
hour. When the printer starts to print, the "Table heat 1 hr"
button will disappear.

The button will reappear after the model raft is finished
printing, but the button becomes "Pause Print," which
indicates that the pause function is now available.

Press this button to pause the print and the button will
become "Resume Print" for resuming the print. While the
print is paused, the other buttons on the maintenance
interface will become available.

You can change filaments using the "Withdraw"
and "Extrude" buttons or move the print head and print
platform with the location buttons and the "To" button.
Make sure not to crash the print head into the model.

Pause of Print Job without using Software

During printing when
the front door is
opened, printing will be
paused automatically.
After closing the front
door the print job will
not be resumed until
the user double click
the pause button.

Alternatively, during
Printing, double click the
Pause/Stop button, the
print job will be paused.
It is possible to use the
Extrude/Withdraw button
to change filament during
pausing. Double click the
pause/stop button again
to resume the print job.

Extrude/
Withdraw
Button

Pause/
Stop Button

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Rotating a Model

Click the model to select it.

Click the "Rotate" button.

Choose an angle of rotation
in the dropdown menu.

Choose an axial direction to
rotate the model in.

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Duplicate Model

Click the model to
select it.

Right click the model
to open the menu.

Under "Insert Copy,"
select the number of
copies you want for
duplication.

The right click menu also contains an "Unload" function. You can either choose a specific model to unload or
unload all models.

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Moving Model

Dragging the model with your mouse on the XY-plane: Press and hold the Ctrl key, then left click and hold
on the target model to drag it along the XY plane.

Dragging the model with your mouse on the Z-axis: Press and hold the Shift key, then left click and hold
the target model to drag it along the Z-axis.

Multiple models can be stacked. They can also be fused into a single model by using the "Merge" function
in the "Edit" menu.

Click the model to select it.

Click the "Move" button.

Select the distance value in the
dropdown menu.

Choose an axial direction to
move the model in.

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Scaling a Model

Click the model to select it.

Click the "Scale"

Choose the scaling value
in

Click the "Scale" button again to
apply the scale change.

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When printing ABS, the risk of warping
increases with bigger print size. The software
will highlight models with different colors
depends on their sizes. When printing
models with red and purple highlights, users
are recommended to use precautions or
resize the model.

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Printing Parameters

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1. Z Resolution: Set the thickness of each printed layer. The lower the
value, the more details will be generated.

Surface

The model will
be printed
without the
bottom and top
layers. Only a
surface with a
single layer’s
thickness will be
made.

Shell

No inll in the

shell mode.

2. Part:

Angle: Determines the range of dense support generation.

Surface: Choose how many layers will be made for the bottom of the

model.

3. Support:

Dense: How many layers will be created for dense support

generation.

Space: Set the density of the support structure. The higher the
value, the less dense the supporting structure becomes.

Area: If the supporting area is less than this value, no support
will be generated.(You can turn off support by choosing "Only
Base.")

4. Stable Support: Generates more stable support. Using more
stable support can make it more difficult to remove from the model.

5. Inll: The photo to the left shows the effects of the four different infill
options.

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Annotation for printing parameters

Dense: Solid support structure ensures that the surface being supported retains its shape and surface finish.

Inll: The inner structure of the printed object. The density of the infill can be adjusted.

Raft: The thick structure that assists with the adhesion of the object to the platform.

Surface: The bottom layers of the printed object.

Suppot Range:
< 30

o

Support Range:
< 80

o

Dense
(support)

Dense
(support)

Surface

Print
Platform

Inll

Support

Raft

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Repairing a Model

The UP Software features a model repair function that can be used to fix simple model defects.

If the model contains defective
surfaces, the software will
highlight the surfaces in red.

After selecting the model, select
Edit – Fix to automatically repair
the model.

The red defective surfaces will
resume a normal color when
repaired

If the model cannot be repaired, please use other 3D modeling or mesh modifying tools to repair it.

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Calibration for the Correct Dimensions

If your printed models are too big, too small, or skewed, you can re-calibrate the printer to print in the correct
dimensions by printing a calibration model, measuring its dimensions, and sending feedback to the software.

Load and print the calibration
model:

C:\ProgramFiles\UP\Example\
Calibrate96.UP3

Manually measure the
printed model as shown in
the calibration window. Input
the measured values into
the software and finish the
calibration.

Open: 3D Print - Calibrate. This
will open the calibration panel.

Hit "Reset" button to revert the
values back to default,make sure
the upper panel dispaly: XY:0.00
Deg/XZ:0.00 Deg

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Change Software Language

User can change user interface language by using following hot keys. Press the key combination then close the
software, the language will change after the software is opened next time.

Hot Keys to Change Language

+

Alt + Ctrl

N

E

F

J

I

=

=

=

=

=

System Language

English

French

Japanese

Indonesian

S

R

T

=

=

=

Spanish

Russian

Traditionl Chinese

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Printing Techniques

Air Flow Adjustment Knob

1. Ensure accurate nozzle height. If the nozzle height value is
too low, it will cause warping; if it is too high, it will crash
the nozzle into the platform, causing damage and clogging.
You can manually fine-tune the nozzle height value in the
"Maintenance" and "Print Preview" panels. You can try to
adjust the nozzle height value plus or minus 0.1 –0.2mm from
the base on previous results.

2. Calibrate the printing platform well. An unleveled platform
usually causes warping.

3. Allow enough time for sufficient pre-heating. Please use the 3D
Print – Preheat function. A well preheated platform is essential
for printing large objects without warping.

4. The airflow direction of the fan on the print head is adjustable.
There is a small lever on the fan duct. When printing in PLA,
turn the lever counterclockwise to direct the airflow to the
nozzle. This will cool the PLA as soon as it is extruded and
improve print quality. When printing large object using ABS,
turn the lever clockwise to direct the airflow away from nozzle
to slow down the cooling and to prevent warping. Users could
experiment with different amount of cooling to achieve optimal
result.

5. Printing with no raft. It is highly recommended to use raft for
normal printing as it improves adhesion and is required for
leveling compensation. It is turned on by default, but you can
turn it off in the "Print Preview" panel if you desire to.

6. Printing with no support. It is possible to print without
supporting structures. You can turn off support by choosing
"Base Only" in the "Area>" drop down menu of the "Printing

check "no raft" to print without raft

select "Only Base" to print without support.

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Replace the Air Filter

Turn clockwise to
install the cap.

Turn anti-clockwise
to remove the cap.

Filter Catridge

Moving the Platform Manually

Under certain circumstances,
users may need to move the
platform up and down manually.
This could done by turning the
Z-axis lead screw with a slot
screw drive.

We do not recommend pressing
or lifting the platform with brute
force, as the platform could be
damaged or unleveled.

It is recommneded to replace the filter for
every six months or after 300 hours of printing
(whichever comes first).

Nozzle
Wrench

Removing the nozzle. After a long period of printing, the nozzle can
become very dirty or even clogged. You can replace it with a new one
while the old one is cleaned for reuse:

1. Use the "Withdraw" function in the "Maintenance" panel. The
nozzle will heat up to the printing temperature.

2. Wear the heat-resistant gloves provided in your printer kit and
wipe the nozzle with tissue or cotton.

3. Unscrew the nozzle using the wrench provided in your printer kit.

4. Remove the clog using any of the many methods to do so, such
as drilling through the clog using a 0.4mm drill bit, submerging the
nozzle in acetone, or using a heat gun to melt and blow away the
clog.

Maintenance

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Fine Manual Calibration

Open: Menu - 3D Print - Platform Calibrate

1. Moves the platform up/down: click and
hold the buttons to move the platform
accordingly.

2. Displays the current platform height.

3. Sets the nozzle height: click this to
set the current platform height as the
nozzle height.

4. Nine platform calibration point buttons.
After clicking these, the nozzle will
move to the corresponding positions.
The drop-down menu beside the
button is for setting the leveling
compensation values.

Protocol for setting nozzle height

Initialize the printer

Put a print paper on the platform.

Open the calibration interface
and press the up arrow key.
Note the current height value
and stop raising the platform at
about 190.0.

Hit the "5" button to center the
nozzle on the platform

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2

3

4

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Raise the platform until it is just
touching the nozzle. Move the
paper between the nozzle and
the platform to see if there is any
resistance.

Platform too high, nozzle is
pinning paper onto platform,
Lower the platfrom slightly.

Just right, can feel some
resistance when moving the
paper.

Platform too low, no resistance
at all when moving paper, raise
the platform slightly.

When the ideal platform height
is obtained, note the value of
the "Current Height." This is the
platform height value. Repeat
steps 1 –6 for all of the other
eight positions and note their
platform height values.

Platform Values at 9 calibration points

(hypothetical):

1: 208 2: 208.5 3: 208.7

4: 208.6 5: 208.9 6: 209

7: 208.8 8: 208.9 9: 208.8

When you have obtained the
platform height values for all nine
positions, find the lowest value
among the values.

In this example, the first
calibration point has the lowest
value and is thus the highest
point on the platform. (The
highest point of the platform
require minimum amunt of travel
to reach the nozzle).

Move the platform to the
lowest platform height value as
determined in Step 7 and click
the "Set Nozzle Height" button.

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6

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Setting Compensation Values

As shown on the left, when the platform is at the "nozzle
height," only part of the platform is close enough to the
nozzle. Therefore, you need to set the compensation
values for all of the other calibration points to inform the
printer about the distance between the nozzle and the print
surface throughout the XY plane.

After setting the nozzle height, the drop-down menu next to the nine position buttons will be available.
A compensation value between 0–1.0mm will be available for selection.
To calculate the compensation value:

Platform Height - Nozzle Height = Compensation Value

For example: setting the compensation value for calibration
point 3. Assume the "platform height" is 208.7 and
the "nozzle height" is 208. The compensation value
should be set to 0.7. After setting 0.7 in the drop-down
menu, the nozzle will move to point 3 and the platform
will rise 0.7mm. Now use the paper again to verify the
compensation value. After setting all calibration points,
click "Appy/Save Current Values" to finish the calibration.

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Controlling Multiple Printers

USB Hub

Independent Power Supply

Multiple printers can be controlled by a single computer one
at a time through a USB hub. A USB with independent power
supply is recommend to ensure stable connections.

User can define custom name to the connected printer at the
print preference interface for easy idenfication.

Users can choose a single printer to control at "3D Print" ­"Printers" menu. After setting up the print, user can choose
another printer from the menu and so on.

Naming printer at print preference

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Troubleshooting

Problems Solution

Printing or platform cannot reach target
temp or over heat.

Initialize the printer.

The heater cartridge may be broken. Replace the cartridge.

The heater cable may be broken. Replace the cable.

The filament won’t extrude.

Withdraw the filament from the print head. Cut off the melted tip
and reload it into the print head.

There may be plastic clogged in the nozzle. Replace the nozzle or
remove the clog.

The filament may be too thick. This usually happens when using a
filament of poor quality. Please use UP brand filament for quality
assurance.

For some printer models, PLA can present a consistent issue.
Switch to ABS

My computer won’t detect the printer.

Make sure the printer drivers are installed correctly.

Check for and replace a defective USB cable.

Restart both the printer and your computer.

Others

Contact our technical support: [e-mail]

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UP BOX Specications

Printing Technology MEM (Melted Extrusion Modeling)

Build Volume

255 x 205 x 205mm (W x H x D)
10" x 8" x 8"

Print Head Single, Modular for easy replacement.

Z-Resloution 0.1/0.15/0.20 /0.25 /0.30 /0.35 /0.40 mm

Supporting Structure

Smart Support Technology:
automactically generated, easy to remove, fine-tunable.

Platform Leveling Fully automatic leveling with integrated leveling probe.

Print Surface Heated bed with perf board

Unterthered Printing Yes

Average Operational Noise 51dB

Advanced Features Door Sensor, Air Filtration, Full-Color LED Bar

Bundled Software UP Software

Compatible File Formats STL, UP3, UPP

Connectivity USB

Operating System WinXP/Vista/7/8, Mac OS

Power adapter 110-240VAC, 50-60Hz, 220W

Chassis Plastic case with metal frame, enclosed

Printer Weight 20KG / 44 LB

Printer Dimiension

493 x 493 x 517 mm (L x W x H)

19.5" x 19.5" x 20.5"

Weight with Packaging 30 Kg

Packaging Dimension

590 x 590 x 650mm (L x W x H );

22.4” x 22.4”x 24.8”

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