Universal Scientific RGX210B User Manual

ENGLISH

WiMAX VoIP Indoor Gateway

User Manual

Copyright © 2008 All Rights Reserved.

<the company> designs are trademarks of <the company>. All <the company>
product names are trademarks of <the company>. Other product and company
names mentioned in this document may be the trademarks or registered trade­marks of their respective holders.

<the company> reserves the right to make changes to its products, manufactur­ing methods or circumstances without notice.

Important Safety Notices

Safety Information

1. Read this user manual and follow all operating and safety instructions.

2. Keep all product information for future reference.

3. The power requirements are indicated on the product-marking label. Do

not exceed the described limits.

4. Use only a damp cloth for cleaning. Do not use liquid or aerosol cleaners.

Disconnect the power before cleaning.

5. Disconnect power when unit is stored for long periods.

Important Safety Notices

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WARNING

!

Important Warning Symbols

The following symbols may be encountered during installation or troubleshooting.

These warning symbols mean danger. Bodily injury may result if users are not
aware of the safety hazards involved in working with electrical equipment and
radio transmitters. Users should be familiar with standard safety practices
before continuing.

Note:

The following NOTE symbol is placed after material to offer suggestions or

comments for ease of use. See the Note as follows.

NOTE: Useful information and tips on the Gateway and networking.

Warning:

WARNING: Important information appears before the text it references

and should not be ignored as the content may prevent damage to the
machine.

The preceding WARNING is placed before an item of importance that requires
attention to prevent damage to equipment or loss of data.

Caution:

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, ONLY

QUALIFIED SERVICE PERSONNEL SHOULD SERVICE THIS EQUIP­MENT.

The preceding CAUTION symbol is placed before material that requires atten­tion to prevent personal injury or even death.

Conformance Documents

R&TTE Directive 1999/5/EC - Declarations of conformity are available at the
following web site address: http://www.rtte.net/Directive.htm

ii Important Warning Symbols

Important Safety Notices

Federal Communication Commission Interference Statement

FCC Part 15 Description

This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instruc­tions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interfer­ence that may cause undesired operation.

RF Exposure statement for mobile device without SAR
measurement

IMPORTANT NOTE:

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated
with minimum distance 20cm between the radiator & your body.

This transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.

Federal Communication Commission Interference Statement iii

Important Safety Notices

R&TTE Directive 1999/5/EC Statements

Installation

The transceiver and antenna equipment must be installed by a qualified profes­sional installer and must be installed in compliance with regional, national, and
local regulations. It is the responsibility of the system installer and/or system
operator to ensure the installed system does not exceed any operational con­straints identified by local regulations. Refer to the sections in this product User
Guide for detailed information about the correct installation steps to ensure
power and frequency settings are set correctly before connecting the antenna.

National Interface documents may identify, among other parameters, a maxi­mum output power for the system, expressed in terms of an EIRP level that
must not be exceeded. Any use of a combination of output power and antenna
resulting in an EIRP level above the national limit may be considered illegal and
is outside the scope of the R&TTE Directive 1999/5/EC compliance declaration.

WEEE Product Return Process

In accordance with the WEEE (Waste from Electrical and Elec­tronic Equipment) directive, 2002/96/EC, this equipment is marked
with the logo shown. The WEEE directive seeks to increase recy­cling and re-use of electrical and electronic equipment. This sym­bol indicates that this product should not be disposed of as part of

the local municipal waste program.

iv R&TTE Directive 1999/5/EC Statements

Important Safety Notices

Important Service Information

1. Refer all repairs to qualified service personnel. Do not remove the covers

or modify any part of this device, as this voids the warranty.

2. Disconnect the power to this product and return it for service if the following

conditions apply:

– The unit does not function after following the operating instructions out-

lined in this manual.

– The product has been dropped or the housing is damaged.

3. Record the Gateway serial numbers for future reference.

Version 0.0.0, October 2008

Important Service Information v

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Table of Contents

Important Safety Notices ......................................... i

Safety Information ...................................................................................... i

Important Warning Symbols ...................................................................... ii

Conformance Documents .......................................................................... ii

Federal Communication Commission Interference Statement .................. iii

R&TTE Directive 1999/5/EC Statements ................................................. iv

WEEE Product Return Process ................................................................ iv

Important Service Information ................................................................... v

1 Product Overview ................................................. 1

1.1 Introduction .......................................................................................... 1

1.2 Main Features ..................................................................................... 2

1.3 Front View ........................................................................................... 3

1.3.1 LED Status Activity........................................................................... 4

1.4 Rear View ............................................................................................ 5

2 Basic Installation .................................................. 7

2.1 Safety Measures ................................................................................. 7

2.2 System Requirements ......................................................................... 7

2.3 Unpacking the Gateway ...................................................................... 8

2.4 Hardware Installation ........................................................................... 9

2.4.1 Choose a Location ......................................................................... 10

2.4.2 Attaching the Antennas ................................................................... 11

2.4.3 Connecting the Ethernet Cable ........................................................ 12

2.4.4 Connecting the Phone Cable ........................................................... 13

2.4.5 Powering on the Unit ...................................................................... 14

2.4.6 Locating the Strongest WiMAX Signal .............................................. 15

3 Features and Web GUI Configuration ................. 17

3.1 Logging In ......................................................................................... 18

3.2 Using the System Page ..................................................................... 20

3.2.1 LAN Settings ................................................................................. 20

3.2.2 NTP Settings ................................................................................. 22

3.2.3 VLAN Tagging ............................................................................... 23

3.2.4 Corrigenda .................................................................................... 24

3.3 Using the Band Page ........................................................................ 25

3.3.1 Band Settings................................................................................ 25

3.3.2 FFT Settings ................................................................................. 26

3.4 Using the Security Page .................................................................... 27

3.4.1 Changing Login Details................................................................... 27

3.4.2 PKM Settings ................................................................................ 28

3.4.3 SNMP Settings .............................................................................. 29

3.5 Using the VoIP Page ......................................................................... 30

3.5.1 Network Settings............................................................................ 30

3.5.2 SIP Settings .................................................................................. 31

3.5.3 Call Control ................................................................................... 33

3.6 Using the Status Page ...................................................................... 35

3.6.1 System Status ............................................................................... 35

3.6.2 LAN Status.................................................................................... 36

3.6.3 Forwarding Status.......................................................................... 37

3.6.4 Connection Status.......................................................................... 38

3.6.5 VoIP Status ................................................................................... 39

3.7 Using the Tools Page ........................................................................ 40

3.7.1 Upgrading the Firmware ................................................................. 40

3.7.2 Restoring Factory Defaults.............................................................. 42

3.7.3 Rebooting the Gateway .................................................................. 43

4 Troubleshooting .................................................. 45

4.1 Common Issues ................................................................................ 46

Glossary .................................................................. 49

Index ....................................................................... 53

viii

1

Product Overview

1.1 Introduction

This series of Indoor desktop WiMAX VoIP Gateways feature a compact design
easy to install by end users, without any professional techniques or previous
networking deployment experience, and voice capability providing an RJ-11
port for existing land line connections offering global users a cost efficient plat­form for concurrent high speed data connectivity and VoIP calls.

Featuring IEEE 802.16-2005 (802.16e) WiMAX compliant technology, this
Gateway supports MIMO (1X2) technology delivering optimized throughput and
a least cost solution for WiMAX network connectivity. Advanced security and
authentication protocols, such as PKMv2, X.509, EAP-TLS/TTLS and AES are
integrated to provide the utmost security while enjoying high-speed internet
connectivity.

In addition, the LED signal strength indicator allows users to identify the loca­tion with the best signal quality suitable for installation.

1

Product Overview

1.2 Main Features

• IEEE 802.16e-2005 compliance

• Operating Frequency 2.5GHz

• OFDMA modulation, 512 1024 FFT points QPSK, 16QAM, 64QAM

• Security support for 3DES, AES(CCMP), EAP-TLS/EAP-TTLS, PKMv2 and

9

X.50

• One Ethernet port/RJ-45

• One VoIP/RJ-11 port

• Output power: 25.5dBm typical

• LED signal indicators

• MIMO 1Tx/2Rx support

• Ease of use web interface for management and configuration

22 Main Features

1.3 Front View

12

Label Item Description

1

Product Overview

1. LED Panel Nine LED describe system status. See LED Status

Activity on page 4.

2. Vent Air vents keep the device cool even after prolonged

use

Front View 3

1

Power Intensity Activity Network LAN Phone Sip StatusSIM

1 2345678 9

Product Overview

1.3.1 LED Status Activity

There are a total of 9 LEDS. A description of their function is listed as follows:

Label Function Status

1. Power Lights when Gateway is powered on

2. SIM Lights when a SIM card is inserted

3. Intensity Indicates signal strength by color:

Green Excellent Signal

.

Green/Orange flashing Good Signal

Orange Average Signal

Orange/Red flashing Poor Signal

Red No Signal

4. Activity Lights when WiMAX activity is detected

5. Network Lights when network activity is detected

6. LAN Lights when ethernet port is connected

7. Phone Lights when the phone line is in use

8. SIP Lights when SIP is registered

9. Status Shows phone line status

4 Front View

Product Overview

12 3 4567

1.4 Rear View

Label Item Description

1. Antenna Connect the supplied antenna to this port

2. RJ-11 Port Connect to a standard telephony port for VoIP

3. SIM Card Connect a SIM card to this card reader

1

4. RJ-45 Port Connect to a standard ethernet port

5. Reset Button Press to reset the Gateway to factory defaults

6. Power Jack Connect the supplied power supply to this port

7. Antenna Connect the supplied antenna to this port

Rear View 5

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2

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Basic Installation

This chapter contains information on safety and installation procedures for the
Gateway. Follow the recommendations outlined in this chapter to ensure the
correct operation of the Gateway and reduce the risk of damage to the device
or personal injury.

2.1 Safety Measures

Before installing and using the Gateway, take note of the following precautions:

• Read all instructions carefully

• Use only the power adapter supplied

• Follow all warnings and cautions in this manual and on the unit case

2.2 System Requirements

Proper installation of the Gateway requires the following minimal configuration:

• A PC with an Ethernet (10/100Base-TX) port

• A Web browser installed such as Microsoft Internet Explorer

®

Firefox

version 2.0, or Safari® version 3.0.3.

NOTE: The browser versions listed are the minimum requirement. Later

versions of the software are also acceptable.

®

version 6.0,

Basic Installation

2

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2.3 Unpacking the Gateway

1. Unpack the Gateway and make sure you have all the pieces shown below.

Materials List

Gatewa

G

Power Adapter CD Containing User

Quick Installation Guide

y

Q

u

i

c

k

I

n

s

t

a

l

l

a

t

i

o

n

u

i

d

e

Manual

NOTE: Please check that all the listed items are present and in good

cond

ition. If there is anything missing or damaged, contact the dealer

immediately.

2. Write down the MAC address and serial number of the Gateway—this infor-

mation is used during Gateway configuration.

88 Unpacking the Gateway

Basic Installation

2

WARNING

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2.4 Hardware Installation

This section describes the proper steps required to install the Gateway, and to
align the antenna.

WARNING: Before installing and using this product, see Important

Safety Notices

The proper installation procedure for the Gateway is as follows:

1. Choose a Location

2. Attach the Antennas

3. Connect the Ethernet Cable

4. Connect the Power Adapter

5. Check the Intensity LED lights green, indicating good signal quality

on page i of this manual.

NOTE: If the Intensity LED does not light green, choose a different loca-

tion and repeat the process.

Hardware Installation 9

Basic Installation

2

WiMAX BTS Internet

Desktop PC

Notebook

or

LAN

Gateway

2.4.1 Choose a Location

To achieve the best results when connecting the Gateway to the LAN or a sin­gle computer it is recommended that you follow these guidelines when choos­ing a location:

• Place the Gateway where the signal is strongest, usually close to an exter-

nal window. Locating the Strongest WiMAX Signal on page 15

• Do not place the Gateway on the floor or near metal objects (such as file

cabinets)

• Make sure you can easily disconnect power to the Gateway if necessary

• Make sure there is airflow around the Gateway

• Do not expose the Gateway to vibration or excessive heat

• The Gateway installation must obey local regulations at all times

10 Hardware Installation

Basic Installation

2

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2.4.2 Attaching the Antennas

To attach the two antennas:

1.

Turn off your computer and turn off or unplug any attached network devices.

2. Write down the Ethernet and MAC addresses of the Gateway, as well as

the serial number; the information is used for configuring the unit.

NOTE: The serial number is required to obtain support from the

vendor. Maintain this information in a safe place for future refer­ence.You can find your serial number on the bottom label of the
Gateway and on the side of the package. If you ever need to
technical assistance, you will need this number.

3. Connect the two antennas as shown in the following image. Hand-tighten

the antennas until they are secure.

4. Once connected, adjust the antennas to the upright position as shown.

Hardware Installation 11

Basic Installation

2

2.4.3 Connecting the Ethernet Cable

Connect to the LAN by attaching an Ethernet cable (RJ-45) from the Gateway
to a network switch or from the Gateway directly to the destination computer.

To connect the Gateway to a router or switch:

Connect an Ethernet cable from the Gateway to the router or switch, as
shown below.

To connect the Gateway directly to a computer:

Connect an Ethernet cable from the Gateway to the computer as shown
below.

12 Hardware Installation

Basic Installation

2

2.4.4 Connecting the Phone Cable

Connect to a PSTN by attaching a standard telephony cable (RJ-11) from the
Gateway to a PSTN or PBX.

To connect the phone port:

Connect an RJ-11 cable from the Gateway to the PSTN switch as shown below.

PSTN or PBX

Hardware Installation 13

Basic Installation

2

!

2.4.5 Powering on the Unit

After making the necessary cable connections, attach the power cable as fol­lows:

CAUTION: ONLY USE THE SUPPLIED DC ADAPTER TO PREVENT

DAMAGE OR PERSONAL INJURY.

1. Plug the power adaptor in to the rear DC port of the Gateway.

2. Connect the power cable on the adaptor to a standard electrical outlet.

3. Turn on your network devices and PC.

There is no on/off switch on the Gateway. Once the power adapter is con­nected, the Gateway is operational.

A diagnostic sequence occurs in which the Gateway LEDs blink for a few
seconds. The Gateway is ready for use when the LEDs stop flashing.

14 Hardware Installation

Basic Installation

2

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2.4.6 Locating the Strongest WiMAX Signal

Positioning the Gateway correctly is essential for establishing the best possible
link. The antenna locating process is usually performed during installation and
prior to affixing the Gateway to a permanent location.

The Intensity LED displays the strength of the WiMAX signal. The following
table provides a description of the color indication:

Color Status

Red No signal

Orange + Red Bad

Orange Normal

Green + Orange Good

Green Excellent

To achieve the strongest possible signal reception, perform the following steps:

1. Using the Intensity LED to find the optimal signal strength, locate the Gate-

way as described in Choose a Location on page 10.

2. Physically move the Gateway around in the area chosen to locate the

greatest signal strength.

NOTE: Before positioning the Gateway, ensure that the Intensity LED

shows normal signal strength (

Installation of the Gateway is now complete. Read the following chapters
to begin configuration through the web based interface.

Hardware Installation 15

orange) or better.

This page left blank intentionally.

3

Features and Web GUI Configuration

This chapter contains information on the Web-based Graphical User Interface
(GUI). The Gateway’s GUI enables quick and simple setup, and the configura­tion of the following options:

• Connection of the Gateway to WiMAX base transceiver stations (BTS)

• Network setting changes, such as internal IP address, IP address pool,

DHCP settings, and more

• Configure VoIP settings

• Internal password change

• Default settings reset

• Firmware updates

Features and Web GUI Configuration

3

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3.1 Logging In

To log in to the GUI, perform the following steps:

1. Ensure the installation described in Chapter 2 is complete. Check the that

the Gateway has power and that the signal strength is good.

2. Launch an Internet browser on the administrator’s PC.

NOTE: Ensure that an up-to-date browser is installed to correctly

display the GUI. Safari
antee functionality.

3. Enter the default IP address 192.168.0.10 in the browser address field and

press Enter.

The login screen appears.

4. Input the default user name and password and press Enter.

Username: admin
Password: admin

®

users must install v3.0.3 or later to guar-

18 Logging In

Features and Web GUI Configuration

3

1

2

3

4

5

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The Gateway configuration homepage appears.

The Web configuration homepage shows:

No. Item Description

1. Navigation Bar Select the desired submenu.

2. Menu Bar

3. Description

Panel

4. Settings Panel Enter or modify configuration settings.

5. Action Buttons Perform context sensitive actions.

NOTE: Only one administrator at a time can log into the Gateway

to make changes to settings.

Logging In 19

Select the desired main menu.

A brief description of the current menu and
settings.

Features and Web GUI Configuration

3

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3.2 Using the System Page

The System page is used to configure Gateway basic settings such as the
Gateway’s LAN address, DHCP settings, Gateway time and date synchroniza­tion, and available managed VLAN devices.

3.2.1 LAN Settings

LAN Settings is the default GUI page after logon. The default IP address, sub­net mask, default gateway, and DHCP/DNS settings are displayed in the LAN

Settings page.

NOTE: Making changes to the default IP address may cause GUI con-

nection problems.

To make changes to the default settings, perform the following steps:

1. Make any desired modifications to the IP, subnet mask, and default gate-

way fields.

2. Click Save Settings.

20 Using the System Page

Features and Web GUI Configuration

3

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DHCP SERVER SETTINGS

Disabled by default, Dynamic Host Configuration Protocol (DHCP) assigns
reusable IP addresses to DHCP client devices connected to the LAN. Enable or

Disable DHCP by selecting the appropriate button.

NOTE: If the Gateway DHCP function is enabled and a DHCP server is

already present on the LAN, either disable the DHCP function on the
Gateway or DHCP server, or ensure that the available IP Pools do not
overlap. If both the Gateway and the existing DHCP server are active,
both devices may fail to provide services to the network.

To configure DHCP, enter the following information:

1. Starting IP Address—enter the starting range of IP addresses available for

distribution. The default value is 192.168.9.100.

2. Number of DHCP Users—enter the maximum number of available IP

addresses for distribution. The default value is 100.

NOTE:

The full range displays to the right of the field,

192.168.0.100 - 192.168.0.199 in the example.

3. Client Lease Period—enter the length of time (minutes) that the DHCP

server reserves IP addresses before recycling them. The default period is
one day, represented by 0.

4. DNS 1 to 3—enter Domain Name System (DNS) information in the sup-

plied fields. The ISP may supply this information.

5. WINs—enter Windows Internet Name Service (WINs) information in the

supplied field. The ISP may supply this information.

6. Click Save Settings.

Using the System Page 21

Features and Web GUI Configuration

3

3.2.2 NTP Settings

Network Time Protocol (NTP) is used to synchronize the Gateway date and
time with a third party NTP server. Synchronization is automatic, updating at
specific time intervals. NTP is disabled by default.

To configure NTP, perform the following steps:

1. Select Enable to access the configuration fields.

2. Enter a synchronization update period in minutes, or enter 0 to synchronize

once every 24 hours.

3. Enter an NTP Server IP Address in the fields provided. Many third party

NTP service providers are available. Contact the ISP for more details.

4. Select the current time zone from the drop down menu.

5. Click Save Settings.

22 Using the System Page

Features and Web GUI Configuration

3

3.2.3 VLAN Tagging

Virtual LAN (VLAN) describes a group of devices on one or more LANs that are
configured (using management software) to communicate as if they were
located on the same network segment, regardless of their actual network loca­tion. VLAN Tagging is disabled by default.

To configure VLAN, perform the following steps:

1. Select Enable to access the configuration fields.

2. Enter a unique VLAN ID in the field provided.

3. Click Save Settings.

Using the System Page 23

Features and Web GUI Configuration

3

3.2.4 Corrigenda

The Corrigenda page is used to specify which version of gateway control proto­col Corrigenda to use. Currently, only Corrigenda versions Cor.1 and Cor.2 are
supported—this Gateway is set to Cor.2 as default.

Contact the ISP for more information.

Select the required Corrigenda version and click Save Settings to apply the
change.

24 Using the System Page

Features and Web

3

GUI Configuration

3.3 Using the Band Page

The Band page is used to set WiMAX scan frequencies as provided by the ISP,
and to set the Fast Fourier Transform rate.

3.3.1 Band Settings

Band Settings are used to enter the frequencies and bandwidths supplied by

ISP, allowing the Gateway to connect successfully to the BTS. The Scan-

the

ng List describes the bandwidths and frequencies currently scanned for con-

ni
nection.

To enter band settings manually, perform the following steps:

1. Select a bandwidth from the drop down menu as supplied by the ISP.

2. Enter a frequency between 2500000 and 2700000 KHz as supplied by the

P.

IS

3. Select the Frame Duration in milliseconds as supplied by the ISP.

4. Click Add Entry to refresh the Scanning List.

5. Click Save Settings.

Using the Band Page 2255

Features and Web GUI Configuration

3

3.3.2 FFT Settings

Fast Fourier Transform (FFT) scaling to the current channel bandwidth helps
keep the carrier spacing constant across different channel bandwidths, result­ing in higher spectrum efficiency in wide channels and cost reductions in nar­row channels. The default FFT size is 1024.

Select 512 or 1024 as instructed by the ISP and click Save Settings.

26 Using the Band Page

Features and Web GUI Configuration

3

WARNING

3.4 Using the Security Page

The Security page is used to manage all aspects of Gateway access security,
including login details, Privacy Key Management (PKM), and Simple Network
Management Protocol (SNMP).

3.4.1 Changing Login Details

The Gateway GUI management login details are modified using the Login
page.

WARNING: It is strongly recommended that the login user name and

password are changed after the first instance of login in order to secure
the Gateway and network.

To change the login details, perform the following steps:

1. Enter an account name or use the default admin.

2. Enter a new password and re-enter it in the confirm field.

3. Click Save Settings.

Using the Security Page 27

Features and Web GUI Configuration

3

3.4.2 PKM Settings

The Gateway uses Privacy Key Management (PKM) to obtain authorization
and traffic key material from the BTS and to periodically reauthorize and refresh
the user key and certificates. PKM is disabled by default.

The ISP provides all the necessary PKM information as well as the required
certificates.

To configure PKM, perform the following steps:

1. Select Enable to access the configuration fields.

2. Select the Authentication Type from the drop down menu.

3. Enter the Identity as supplied by the ISP.

4. Click Browse to locate the Root Certificate, User Certificate, User Key,

and Key Password supplied by the ISP.

5. Click Save Settings.

Contact the ISP for more information.

28 Using the Security Page

Features and Web GUI Configuration

3

3.4.3 SNMP Settings

Simple Network Management Protocol (SNMP) is the most commonly used
management protocol on TCP/IP networks. SNMP monitors and controls net­work device configurations and collects statistics on performance and security.
SNMP is disabled by default.

SNMP management tool requires no configuration. Select Enable or Disable
and click Save Settings to turn SNMP on or off.

Using the Security Page 29

Features and Web GUI Configuration

3

3.5 Using the VoIP Page

The Voice over Internet Protocol (VoIP) page is used to manage your VoIP con­nection through the Network, SIP, and Call Control settings pages.

3.5.1 Network Settings

VoIP is an IP-based service that enables you to make calls over a broadband
Internet connection instead of a standard (analog) phone line.

To configure VoIP Network settings, perform the following steps:

S

TATIC CONNECTION (DEFAULT)

1. Select Static IP to assign a static IP address to the VoIP connection.

2. Enter the required information in the IP, Subnet Mask, Gateway, and DNS

fields.

3. Click Save Settings.

DHCP C

1. Select DHCP to automatically assign network information.

2. Click Save Settings.

30 Using the VoIP Page

ONNECTION

Features and Web GUI Configuration

3

3.5.2 SIP Settings

Session Initiation Protocol (SIP) is an application layer protocol that handles
call signalling for VoIP. SIP also enables the Gateway to provide other regular
services such as call waiting and voicemail.

Refer to the following information for a brief description of the available options.
For more information, contact your VoIP service provider.

• Registrar—the Registrar should be the same as the Outbound Proxy.

• Registrar Port—this is the port number of the SIP proxy. The default port is

5060.

• Outbound Proxy Domain, IP, and Port—the domain, IP address and port

number of the SIP proxy server, assigned by the SIP service provider. The
default port is 5060.

Using the VoIP Page 31

Features and Web GUI Configuration

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• SIP Port, Proxy IP and Port—the SIP Port, IP address and port number of

the SIP server, assigned by the SIP service provider. The default port is

5060.

• SIP Display Name—the name displayed during SIP calls.

• SIP Phone Number—the phone number associated with the SIP user.

• Username and Password—the SIP username and password used to

access the connection.

• Register Expires—the time (sec) interval after which the phone refreshes

SIP sessions. The default value is 3600.

• User Agent—enable or disable a User Agent as specified by the service

provider. The default value is Disable.

• STUN—enable or disable a STUN server as specified by the service pro-

vider. The default value is Disable.

• Session—enable or disable session timer and minimum seconds timer.

The default value is Enable.

NOTE: The Session Timer value cannot be lower than the Min-SE

value.

• Proxy-Require—enable or disable the proxy requirement during connec-

tion. The default value is Disable.

• SIP Update Send—enable or disable the Update Request feature. The

default is Disable.

• SIP Prack Send—Provisional Acknowledgment (PRACK) ensures correct

signal transmission by requesting acknowledgement of receipt of signal
during transmission. The default is Disable.

• Call Waiting—when the line is in use, the user is informed of incoming calls

as they are connected. The default value is Enable.

• Anonymous—prevent the sender phone number from being visible to the

receiver. The default is Disable.

• Voicemail—enable or disable the voicemail feature. The default is Disable.

• Phone—enable or disable the phone connection. The default is Enable.

32 Using the VoIP Page

Features and Web GUI Configuration

3

3.5.3 Call Control

The Call Control page provides advanced VoIP implementation settings such
as Real-time Protocol (RTP) for voice media.

Refer to the following information for a brief description of the available options.
For more information, contact your VoIP service provider.

• RTP Port—enter the port to use for RTP. The default is 41000.

• RTP TOS—enter the RTP Type of Service (ToS). The default is 184.

• Default Codec—select the default codec from the drop down menu. The

default is G.729A.

• Packet Size—select the packet size from the drop down menu. The default

is 20 ms.

• Jitter Buffer—select the jitter buffer size from the drop down menu. The

default is 60 ms.

Using the VoIP Page 33

Features and Web GUI Configuration

3

• VAD—enable or disable the Voice Activity Detection (VAD) feature. The

default is Disable.

• LEC—enable or disable the Line Echo Canceller (LEC) feature. The default

is Enable.

• Flash Timer Min/Max—set the flash timer minimum and maximum in mili-

seconds. The default values are 28 and 110 ms respectively.

• Inter-digit Timeout—set the interdigit timeout in seconds. The default value

is 5 seconds.

• DTMF Command—select the Dual-tone multi-frequency (DTMF) from the

drop down menu. The default is INBAND.

• DTMF Mime Type—select the DTMF mime type from the drop down menu.

The default is DTMF-relay.

•

DTMF Payload Type—set the DTMF payload type. The default value is

• Speaker Volume—set the speaker output volume. The default value is -8.

• Mic. Gain—set the Microphone gain level. The default value is -8.

• Tone Volume—set the ring tone volume. The default value is -5.

• Tone Country—select the country of residence from the drop down menu.

101

The default value is USA.

.

34 Using the VoIP Page

Features and Web GUI Configuration

3

3.6 Using the Status Page

The Status page displays useful information in the form of easy to read tables
including System, LAN, Forwarding, and Connection Status pages.

3.6.1 System Status

The System Status page displays the current status of the Gateway including
firmware version, software version, date and time, and total running time.

Information on the System Status page is read only, it is not possible to modify
the display.

Using the Status Page 35

Features and Web GUI Configuration

3

3.6.2 LAN Status

The LAN Status page displays the current LAN information including IP
address, Host Name (if applicable), and MAC address.

Information on the LAN Status page is read only, it is not possible to modify the
display.

36 Using the Status Page

Features and Web GUI Configuration

3

3.6.3 Forwarding Status

The Forwarding Status page displays the current packet forwarding statistics of
the Gateway. Both incoming and outgoing statistics are displayed.

The column headings are described as follows:

• DROP—the total number of packets discarded.

• RFI—the total number of requests for information (RFI).

• NSI—the total number of network side interface (NSI) packets.

• LOCAL—the total number of local packets forwarded.

• PFGA—the total number of PFGA packets forwarded.

Information on the Forwarding Status page is read only, it is not possible to
modify the display.

Using the Status Page 37

Features and Web GUI Configuration

3

3.6.4 Connection Status

The Connection Status page displays the current connection status of the Gate­way including the frequency, bandwidth, and signal strength (RSSI).

Information on the Connection Status page is read only, it is not possible to
modify the display.

38 Using the Status Page

Features and Web GUI Configuration

3

3.6.5 VoIP Status

The VoIP Status page displays information about the VoIP connection including
the current firmware, IP address, and phone status.

Information on the VoIP Status page is read only, it is not possible to modify the
display.

Using the Status Page 39

Features and Web GUI Configuration

3

WARNING

3.7 Using the Tools Page

The Tools page is used to perform maintenance tasks and upgrades including
rebooting the Gateway and resetting the Gateway to the factory supplied
defaults.

3.7.1 Upgrading the Firmware

The Firmware Upgrade page is used to upload newer versions of the firmware
to the Gateway. Firmware upgrades are released from time-to-time to correct

bugs or add functionality to devices.

WARNING: To avoid major system malfunction, ensure the selected firm-

ware version is newer than the currently installed version.

To upgrade the Gateway firmware, perform the following steps:

1. Enter the file path of the firmware upgrade or click Browse to locate the

file.

40 Using the Tools Page

Features and Web GUI Configuration

3

WARNING

2. Click Upgrade to start the firmware upload.

WARNING: The upgrade may take a few minutes: Do not power off or

reset the Gateway during the upgrade procedure.

A progress page displays the upgrade status.

3. Follow the onscreen prompts to complete the upgrade.

Using the Tools Page 41

Features and Web GUI Configuration

3

WARNING

3.7.2 Restoring Factory Defaults

The Restore Factory Defaults screen is used to restore the Gateway to the fac­tory supplied defaults.

WARNING: All settings changes are lost when factory defaults are

restored.

To reset the Gateway to the factory defaults, click Reset and follow the
onscreen prompts.

42 Using the Tools Page

Features and Web GUI Configuration

3

3.7.3 Rebooting the Gateway

The Reboot screen is used to reboot the Gateway from a desktop computer
without disconnecting the power or pressing reset. Restarting the Gateway
does not affect any configuration changes.

To reboot the Gateway, click Reboot and follow the onscreen prompts.

Using the Tools Page 43

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4

Troubleshooting

This appendix contains troubleshooting and fault finding information for the
Gateway in the form of common questions and answers.

Before beginning, perform the following basic troubleshooting sequence to
confirm all the hardware is functioning correctly:

1. Make sure that the Gateway is powered on. The Power LED should be

green and not flashing.

2. If the Power LED is flashing, then power off all network devices, including

the modem, router, and computers.

3. Power on each device in the following order:

• Router or switch (if present)

• Gateway

• Computer(s)

4. Check all cable connections.

4

N te

Troubleshooting

4.1 Common Issues

Why can't I connect to the Gateway to perform web configuration?

1.

Check if the device is properly connected to the power adapter.

2. Ensure the PC IP address is in the same network segment as the device

address. For example, the PC IP address is 192.168.0.x while the default
device's IP address is 192.168.0.10.

3. Restore the factory default settings and re-log onto the Gateway's web-

based configuration page.

How do I reset my password if I've forgotten it?

Call the Internet service provider (ISP).

•

How do I restore my Gateway to the factory default settings?

Launch an Internet browser and access the Gateway configuration

1.

webpage at the default address: http://192.168.0.10

2. Go to Tools´ Reset to Default and follow the on screen prompts.

How can I find out the Gateway's MAC address?

1.

Launch an Internet browser and access the Gateway configuration
webpage at the default address: http://192.168.0.10

2. The MAC address is displayed under Status´ LAN on the status page.

How do I set up an IP Address for my PC with Windows XP/2000 installed?

The Gateway is set to DHCP server enabled by default.

1.

NOTE: If a DHCP server is already present on the LAN, disable the

DHCP function on the Gateway or DHCP server. If there is more than
one device supplying IP addresses to network devices, the resulting con­flict prevents the network from functioning.

2. Ensure that the target PC is set to obtain an IP address automatically by

going to Start´ Control Panel´ Network Connections´
Local Area Connection´ Properties´ Internet Protocol (TCP/IP)´
Properties and select Obtain an IP address automatically,

OR

46 Common Issues

Troubleshooting

1. Go to Properties as described in step 2 above and select Use the follow-

ing IP address.

2. Enter a static IP address in the same segment of the device's address. For

example, the PC IP address is 192.168.0.x while the default device's IP
address is 192.168.0.10.

How can I login to the GUI if DHCP cannot assign my computer an IP address?

•

If the default log in IP address doesn’t respond, use 169.254.1.1 as an
alternative.

Why can't I use LAN ports to connect to the Internet?

1.

Check if the device is properly connected to the power adapter.

2. Check the Gateway RSSI LED and make sure the WiMAX signal strength

is good.

3. Configure the PC with a static IP address within the same segment of the

device's address. For example, the PC IP address is 192.168.0.x while the
default device's IP address is 192.168.0.10.

4. Log in to the web configuration page and go to Status´ Connection.

Check that Connection Status is good between the device and the WiMAX
base station. If the connection is not OK, contact the ISP.

4

5. If the WiMAX connection is OK in the above step, but devices still can not

connect to the Internet, ensure DHCP service is enabled and correctly con­figured in System Setting´ DHCP Server.

Why can’t my computer connect wirelessly to the network?

Check the computer wireless security method and key is the same as the

•

Gateway.

Common Issues 47

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Glossary

This section defines or identifies technical terms, abbreviations, and acronyms
used through out this document.

Administrator

An administrator performs the service of maintaining a network. In the case of
this CPE, the person who sets up the network connections and makes changes
to the settings.

BTS

Base Transceiver Station. The WiMAX service provider base transmitter pro­viding the WiMAX signal.

Client

A device on the network that uses the services of the CPE, for example a com­puter accessing the internet.

DHCP

Dynamic Host Configuration Protocol. When enabled, this protocol automati­cally configures the TCP/IP settings of every computer on the network.

Dial-Up

A connection which uses the public telephone network.

DNS Server Address

DNS stands for Domain Name System, which allows Internet host computers
to have a domain name and one or more IP addresses (such as 192.168.0.20).
A DNS server keeps a database of host computers and their respective domain
names and IP addresses, so that when a domain name is requested (as in typ­ing easyDNS.com into an Internet browser), the user is sent to the proper IP

Glossary

address. The DNS server address used by the computers on the home network
is the location of the DNS server the ISP has assigned.

DSL Modem

DSL stands for Digital Subscriber Line. A DSL modem uses an existing phone
lines to transmit data at high speeds.

Ethernet

A standard for computer networks. Ethernet networks are connected by special
cables and hubs, and move data around at up to 10 million bits per second
(Mbps).

Firewall

An electronic boundary that prevents unauthorized users from accessing cer­tain files or computers on a network.

Firmware

Software stored in memory. Essential programs that remain even when the sys­tem is turned off. Firmware is easier to change than hardware but more perma­nent than software stored on a disk.

IP Address

IP stands for Internet Protocol. An IP address consists of a series of four num­bers separated by periods, that identifies a single, unique Internet computer
host. Example: 192.34.45.8

ISP

Internet Service Provider. An ISP is a business that provides connectivity to the
Internet for individuals and other businesses or organizations.

LAN

Local Area Network. A LAN is a group of computers and devices connected
together in a relatively small area (such as a house or an office). A home net­work is considered a LAN.

MAC Address

MAC stands for Media Access Control. A MAC address is the hardware
address of a device connected to a network.

50

Glossary

MTU

Maximum Transmission Unit. The largest unit of data that can be transmitted on
any particular physical medium.

NAT

Network Address Translation. This process allows all of the computers on the
home network to use one IP address. Using the NAT capability of the Home­Connect home network gateway, access is available to the Internet from any
computer on the home network without having to purchase more IP addresses
from the ISP.

Port

A logical channel that is identified by its unique port number. Applications listen
on specific ports for information that may be related to it.

SNTP

Simple Network Time Protocol. A communication standard that allows for the
transmission of real time information over a network or the Internet.

SPI

Stateful Packet Inspection. SPI is the type of corporate-grade Internet security
provided by a HomeConnect home network gateway. Using SPI, the gateway
acts as a firewall, protecting the network from computer hackers.

Subnet Mask

A subnet mask, which may be a part of the TCP/IP information provided by the
ISP, is a set of four numbers configured like an IP address. It is used to create
IP address numbers used only within a particular network (as opposed to valid
IP address numbers recognized by the Internet, which must assigned by Inter­NIC).

TCP

Transmission Control Protocol. The most common Internet transport layer pro­tocol. TCP is connection-oriented and stream-oriented, and provides for reli­able communication over packet-switched networks.

TCP / IP

Transmission Control Protocol over Internet Protocol. This is the standard pro­tocol for data transmission over the Internet.

51

Glossary

UDP

User Datagram Protocol. Communications protocol for the Internet network
layer, transport layer, and session layer, which makes it possible to send a dat­agram message from one computer to an application running in another com­puter. Unlike TCP, UDP is connectionless and does not guarantee reliable
communication; the application itself must process any errors and check for
reliable delivery.

52

Index

A

Antennas

Attaching 11

B

Band

Changing 25

Band Settings 25

C

Call Control 33
Changing 27
Channel and Frequency

Band Settings 25
FFT Settings 26

Choosing a Location 10
Conformance

R&TTE iv
WEEE iv

Conformance Documents ii
Connection

LAN 12
Stand Alone PC 12

Connection Status 38
Corrigenda 24

D

DHCP 21

F

Factory Defaults 42
Fast Fourier Transform 26
FFT Settings 26
Firmware 40
Forwarding Status 37

G

GUI Password 27

I

Installation

Hardware 9
LAN 12
Location 10
Powering On 14
Safety 7
Safety Measures 7
Stand Alone PC Connection 12
System Requirements 7

L

LAN Settings 20
LAN Status 36
Login Details 27

N

Network Time Protocol 22
NTP 22

Index

P

Package Contents 8
Password 27
Privacy Key Management

Using 28

R

Rebooting 43

S

Safety

Information i
Notices i

Security Settings

Login Details 27
PKM Settings 28
SNMP Settings 29
Using 27

Session Initiation Protocol 31
Simple Network Management
Protocol 29
SIP Settings 31
Status LEDs

Functions 4

Status Pages

Connection Status 38
Displaying 35
Forwarding Status 37
LAN Status 36
System Status 35
VoIP Status 39

System Settings

Changing 20
Corrigenda 24
DHCP Server Settings 21
LAN Settings 20

NTP Settings 22
VLAN Tagging 23

System Status 35
System Tools

Rebooting the Gateway 43
Restoring Factory Defaults 42
Upgrading 40
Using 40

System Tour

Front View 3
Main Features 2
Rear View 5

T

Tools 40
Troubleshooting

Basics 45
Common Issues 46

U

Unpacking the Gateway 8
Upgrading Firmware 40

V

VLAN 23
VoIP Settings

Call Control 33
Network Settings 30
SIP Settings 31
Using 30

VoIP Status 39

W

Warning Symbols

Caution ii
Note ii
Warning ii

Web Configuration

54

Homepage 19
Logging In 18
Navigating 19

Web GUI Configuration

Introduction 17

Index

55

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