You must keep safety in mind while using this device. Keep
these and any other instructions for future reference.
Observe Warnings: Carefully follow all warnings on the device
and in the operating instructions.
Heat: Do NOT place the device near heat sources such as
radiators, stoves, heat registers, or other appliances that
produce heat.
Care and Use
Cleaning: Do NOT use liquid, abrasive, solvent, or aerosol
cleaners. Use a damp cloth for cleaning.
When Not in Use: Remove the batteries if this device is to be
left unattended or unused for a long period of time.
Refer servicing to qualied personnel when a
solid object or liquid has fallen onto or into the
device.
Do NOT attempt to service this device. Refer all
servicing to qualied personnel. Opening covers
other than the battery cover will void the warranty.
Send comments or questions about this User Guide to
techpubs@echostar.com or
Technical Publications, EchoStar Technologies L.L.C,
90 Inverness Drive Circle East, Englewood, Colorado 80112.
Document Number: 180532
Printed in
DISH Network is a trademark and service mark of DISH
Network.
All product names, trade names, or corporate names
mentioned in this User Guide are acknowledged to be the
proprietary property of the registered owners.
Page 3
Conguring the 20.1 Remote
The 20.1 remote does not require any
conguration. Go to Insert the Batteries (page 2).
Conguring the 21.1 Remote
Complete the following
steps to congure
your remote.
1
2
3
4
Pull the remote battery cover off.
Decide whether to use IR or UHF
signals for the remote. Use UHF
signals if you do not have a clear
line of sight between the remote
and the receiver.
Set UHF/IR SWITCH to either
UHF or IR. If your remote has a
blank, black key, continue to
Insert the Batteries on page 2.
If your remote shows a “1” or a
“2” on the bottom, you can pull
out this key and ip it to the other
number (2 to 1 and 1 to 2). To
separate the key from the remote,
insert your thumbnail or a coin in
the crease. Remove the key by
grasping at the bottom.
Insert the key you wish to use to
designate the remote and slide
into place. Usually a 1 = TV1 and
a 2 = TV2. For remotes showing
the blank, black key, leave this
key as it is.
1
Page 4
Insert the Batteries
1
2
Pull the remote battery
cover off.
Insert 4 AAA batteries,
making sure to match the
plus (+) ends with the plus
markings on the battery
case.
3
Replace the remote
battery cover.
2
Page 5
Using System Wizard
Note: Not all receivers support System Wizard. If
System Wizard does not appear, continue with page 4
or page 5 to make your remote work with your receiver.
Use System Wizard initially to set up the remote to
work with the receiver. System Wizard can also store/
restore your remote settings. Note: If your batteries are
low, replace them before beginning.
1
2
3
4
Press and hold 0 until
System Wizard message
appears. Make sure the
remote and receiver are
in line of sight.
If rst time in System
Wizard, follow
instructions provided.
When green checkmark
displays, select
Advanced to store/
restore remote settings.
Follow the on-screen
options.
Select Continue to
return to Live TV.
3
Page 6
Making 20.1 and 21.1 IR
Remote Work with Receiver
For 20.1 and 21.1 IR
Use the following
instructions to
congure your remote
while using IR signals.
Note: Use these instructions if your receiver
does not support System Wizard.
Turn your receiver and
1
TV on, and press
SYSTEM INFO on the
front of the receiver.
2
3
4
Conrm that you
see the System
Info screen.
Press RECORD on
1
your remote. The
receiver then matches
the remote’s address.
Conrm that your remote
operates your receiver by
pressing remote buttons.
If this is not working, go
back to step 3.
4
Page 7
Making 21.1 UHF Remote
Work with Receiver
For 21.1 UHF
Use the following
instructions if you
have congured
your remote to use
UHF signals.
Note: Use these instructions if your receiver
does not support System Wizard.
1
2
3
4
5
Verify the UHF antenna
is installed on the back
of the receiver.
Turn your receiver and
TV on, and press
SYSTEM INFO on the
front of the receiver.
Conrm that you
see the System
Info screen.
1
1
Press RECORD on
your remote. The remote
address will probably
change on the screen.
Conrm that your remote
operates your receiver
by pressing remote
buttons. If this is not
working, go back to
step 4.
5
Page 8
SAT Mode
SAT
To use the features described in this section, make sure
you are in SAT mode by pressing the SAT Mode button.
Note: Some features may not be available depending on your
receiver model.
Input
Press once for Input
Press and hold
for Recover
Receiver Menu
Access receiver
features and settings
Volume and
Mute Buttons
Control TV volume
Programming required
Themes
Search for programs
using Themes
Recall
Return to last
TV channel viewed
Info
Get info on programs
Search
Search for a program
Shortcut Keys
(for future use)
Digital Video
Recorder (DVR)
Buttons
Pause live TV and
play or record
programming
Format
Format the picture
to the desired width
to match the program
you are viewing
Picture-In-Picture
(PIP) Buttons
Watch two separate
programs at once
(in Single Mode)
Press this
button for
SAT Mode
Receiver Power & TV Power
Top button turns the receiver on/off
Bottom button turns the TV on/off
Page Buttons
Page up/down in
menus
Program Guide
Display current and
future satellite
program listings
Browse
See what is on
other channels
while watching TV
Cancel
Return to
previous menu
or to watching a
program
Arrow/Select
Buttons
Channel up/down,
navigate through
menus, and select
a desired option
View Satellite
Programming
Exit out of any
menu/guide and
return to viewing
live TV
Number Buttons
Enter a channel
number or
navigate through
menus
System Wizard
Press and hold
to x remote
DishHOME
Explore interactive
TV features
control issues
and sync data
6
Page 9
TV Mode
Press this
button for
TV Mode
Input
Switch between
TV inputs
TV Menu
Access menu
features available
on some TVs
Mute
Turn TV volume
on or off
Recall
Return to last
TV channel viewed
TV
Receiver Power
& TV Power
Turn the TV on/off
Volume
Control TV
volume
Up/Down
Arrow Buttons
Channel up/
down on TV
Picture-In-Picture
(PIP) Buttons
Display PIP features
on some TVs with
PIP capabilities
Number Buttons
Enter a desired
channel number
on TV
7
Page 10
DVD Mode
DVD/VCR Power
& TV Power
Top button turns the
DVD player/VCR
power on and off
Bottom button turns
the TV on and off
Input
Switch VCR between
its TV & VCR mode
Back
Rewind a videotape
or reverse a DVD
Stop
Stop playing a DVD,
stop playing or
recording a
videotape
Record
Record on a
videotape
DVD
Press this
button for
DVD Mode
Up/Down
Arrow Buttons
Channel up/
down on VCR
Pause
Pause a videotape
or DVD
FWD
Forward a
videotape or DVD
Play
Play a videotape
or DVD
Number Buttons
Enter a channel
number for DVD
8
Page 11
DVR Functions
Press twice to go to the list of recorded
programs.
Plays a live or recorded program.
Pauses a live or recorded program.
Stops recording a program.
Records a program.
Press BACK once to reverse the
program four times as fast as normal
play. Press BACK twice to reverse at
15 times normal speed, three times
to reverse at 60 times normal speed,
and four times to reverse at 300 times
normal speed. The on-screen bar
shows how far you’ve gone. For a live
program, you can only reverse back to
the last channel change or back one
hour, whichever occurs rst.
Press SKIP BACK to skip back about
10 seconds in a program.
Press FWD (Forward) once to fastforward through the program four
times normal speed. Press FWD
twice to forward at 15 times normal
speed, three times to forward at 60
times normal speed, and four times to
forward at 300 times normal speed.
9
Page 12
DVR Functions, continued
The on-screen bar shows how far
you’ve gone. Of course, you cannot
forward into the part of a live program
that has not been broadcast yet.
Press and release to skip forward
through recorded programs. Press and
hold before releasing to fast-forward
quickly (x4). If pressed and released
once in fast-forward mode, forwarding
video increases to second speed (x60).
Press SKIP FWD to skip ahead about
30 seconds in the program.
Press PAUSE and then press BACK
to reverse the program in slow motion
at 1/4 the speed of normal play. Press
BACK again to reverse at normal speed.
Press PAUSE and then press FWD to
forward the program in slow motion at
1/15 the speed of normal play. Press
FWD twice to forward at 1/4 as fast as
normal play. Press FWD three times to
play the program. Of course, you cannot
forward a live program that has not
been broadcast yet.
Press PAUSE and then press SKIP
BACK to reverse the recording frameby-frame.
Press PAUSE and then press SKIP
FWD to advance the recording frameby-frame.
10
Page 13
Programming Remote to
Control Another Device
Entering a Code
Turn the device and receiver
1
on.
2
3
4
TV Codes
This table contains the manufacturer codes for programming
the remote control to operate your TV. If your TV brand is
not listed or if the codes do not work, the remote may not
control your TV. In some cases, codes may operate some,
but not all buttons, shown in this guide.
Note: If programming a second TV in AUX mode, press 0
before entering the TV code.
Abex 658
Baycraft 536
ABS 721
Baysonic 682
Accurian 623
Belcor 505 627 773
Acer 511
Bell & Howell 590 611 675 683
Admiral 514 521 532
Benq 511 535
533 572 665 675 726 739
Bradford 541 657 682
740 834 835
Brillian 558
Advent 502 653 842 912
Brionvega 514 665
Aiko 524 727 778
Brockwood 505 627
Aiwa 667
Broksonic 533 622 648 682
Akai 506 520 592 601 612 622
726 748 750 752 754 834 865
627 652 680 684 738 750 754
866 899 908
794 795 807 808 858 865 866
byd:sign 792
906 907 908
C & M 804
Alaron 532
Candle 506 520 523
Albatron 692 804
536 627 654
Alienware 721
Capehart 627
A-Mark 804
Carnivale 506 520 627
America Action 541 657 682
Carver 621 656 674 761
Ampro 691
792 818 897
Amtron 657
CCE 528 816
Anam 541 657 682
Celebrity 500 640 652
Anam National 541 657
677 758 781 783 795 797
AOC 505 506 519 520 582 620
798 837 844
627 653 654 913
Celera 743 744 745 815
Apex Digital 542 552
Century 514 665
574 595 743 744 745 757
Changhong 743 744 745 815
759 771 815
Cineral 697
Archer 804
Circuit City 627
Astar 594
Citizen 506 516 520 523 524
ASA 514 665
536 590 622 627 654 655 657
Audiovox 524 528 531 541
658 664 680 702 727 750 754
565 623 624 657 678 682 697
778 865 866 908
719 727 778 810 816 832
Clarion 541 657 682
Autovox 514 665
Coby 607 626 633
Aventura 527 569 694
Colortyme 627 654
733 841 846
Colt 660
Axion 636
Bang & Olufsen 514 665
Table continued on next page
Barco 770 824 825 826 828
29
Find the brand name of the
device listed in the code
tables that start on page 29.
Press and hold the Mode
button until all the other
Mode buttons light up. Once
Mode buttons are lit, release
the button.
For AUX Mode only. Press
0 for second TV.
1 for a second DVD/VCR.
2 for a tuner, amplier, or audio
receiver.
Enter one of the three-digit
device codes from the table
using buttons on the number
pad, such as device code
560.
If you want to program
Limited Mode, see Placing Remote in Limited Mode on
page 15.
11
Page 14
Programming Remote to
Control Another Device
Entering a Code, continued
Press POUND (#). The
5
6
Mode button ashes three
times.
Turn device on and try other
buttons to make sure the
device responds the way
you expect. If you want to
try another code, begin from
Step 1 again.
Turn off the device.
7
If you are unable to nd a
8
code that works or if all the
keys are not supported, go
to Learning From Another Device’s Remote on page
24 to program the key to the
DISH Network remote.
If you are unable to nd
a code that works, try the
instructions for Scanning the Remote Database on
page 13.
12
Page 15
Programming Remote to
Control Another Device
Scanning the Remote Database
Turn the device and receiver on.
1
Press and hold the correct
2
3
4
Mode button for the device until
all Mode buttons light up.
Skip this step if programming
TV or DVD Mode buttons.
For AUX Mode only. Press
0 for second TV.
1 for second DVD/VCR.
2 for tuner, amplier, or audio receiver.
Press the STAR (*) button.
Press and release UP ARROW
slowly. When the device turns
off, continue to Step 5. If the
device remains on, continue
pressing UP ARROW. When
all codes have been tried, the
Mode button ashes eight times.
Try Learning From Another
Device’s Remote on page 24.
5
6
Press POUND (#). The Mode
button ashes three times.
Turn the device on and try other
buttons to make sure the device
responds the way you expect.
If not, try another code by
returning to Step 1.
13
Page 16
Displaying Device Code
To identify the device code that your remote control
is using, complete the following steps:
Press and hold the Mode
1
2
3
button until all the Mode
buttons light up and then
release it. When you
release the Mode button,
the selected Mode button
ashes.
Press and release POUND
(#) twice.
The Mode button ashes
a number of times
corresponding to the value of
the stored device code. For
example, if the stored device
code is 593, the Mode button
ashes ve times, pauses,
ashes nine times, pauses,
and ashes three times. A
quick ash is for zero.
4
For AUX mode: The rst group
of ashes tells you what the AUX
mode controls, then the following
ashes tell you each digit of the
device’s code.
Record the stored device
code in the Reference Table
on the inside back cover.
14
Page 17
Placing Remote in Limited
Mode
Limited Mode locks out all the device mode
operations except for the device’s power, Mute,
and Volume. This prevents you from accidentally
tuning away from satellite programming.
Note: Limited Mode cannot be used with audio
ampliers.
1
2
3
Press and hold the TV, DVD,
or AUX Mode button until all
Mode buttons light up.
Press PAGE UP to activate.
Press PAGE DOWN to take
the remote out of Limited
Mode.
Press POUND (#).
15
Page 18
SAT Auto-Tune
SAT Auto-Tune programs into the remote control
the correct TV channel used for viewing your paid
programming. If you are experiencing fuzzy, snowy,
blue, or black screens, it might be due to the TV
being set to the wrong channel. Using the SAT AutoTune feature helps prevent these screen issues from
occurring on TVs connected to the receiver’s modulated
output (usually TV2). Use SAT Auto-Tune to program the
correct TV channel for satellite viewing into the remote
control. When TV is pressed and released, the remote
sends that channel to the TV, ensuring that the TV is on
the correct channel for viewing your paid programming.
This feature is enabled by default; however, if you want
to use this feature, the channel must be programmed by
following the steps in Setting SAT Auto-Tune Channel.
Setting SAT Auto-Tune Channel
Make sure the remote control
1
2
operates your TV.
Press and hold TV for three
seconds until all four Mode
buttons are lit.
3
4
5
6
Press STAR (*).
Enter the channel used for
viewing (two or three digits
in range of 002 to 125), for
example channel “10” or “010.”
Press POUND (#). The Mode
button ashes three times to
indicate programming was
successful.
Press SAT. The channel
changes.
16
Page 19
Enabling and Disabling SAT
Auto-Tune
Note: SAT Auto-Tune is enabled by default; however,
the channel must be set (see Setting SAT Auto-Tune Channel on page 16).
Press and hold SAT for three
1
seconds until all four Mode
buttons are lit.
2
Press STAR (*).
Press VOLUME UP to enable
3
SAT Auto-Tune or VOLUME
DOWN to disable.
Press POUND (#).
4
Removing SAT Auto-Tune Channel
Press and hold the TV mode
1
button until it stays lit.
Press STAR (*).
2
Enter 00 or 000.
3
4
Press POUND (#).
17
Page 20
Setting Auto-Tune for
DVD/VCR
You can set Auto-Tune for your DVD and/or
VCR. Auto-Tune allows you to return to the
channel for your DVD/VCR output when you
accidentally change the channel or video input.
Make sure the remote control
1
2
operates your DVD/VCR.
Press and hold DVD for three
seconds until all four Mode
buttons are lit.
Press STAR (*).
3
Enter the channel used for
4
viewing (two or three digits
in range of 002 to 125), for
example channel “03” or
“004”.
5
Press POUND (#). The Mode
button ashes three times to
indicate programming was
successful.
18
Page 21
Removing Auto-Tune for
DVD/VCR
If you want to remove Auto-Tune for your DVD
and/or VCR, follow the steps below.
Press and hold DVD until it
1
stays lit.
Press STAR (*).
2
Enter 00 or 000.
3
Press POUND (#).
4
19
Page 22
Recovering Your Picture
Use the RECOVER button to get back to
watching satellite programming if you accidentally
change channels or inputs on your TV, DVD, and/
or VCR. To use this feature, you must set up
Auto-Tune for your TV (see page 16) and for your
DVD/VCR (see page 18).
Note: RECOVER only works if the remote control has been
set up to control the TV and/or DVD/VCR, if connected. If
the RECOVER button is used, the TV channel programmed
for SAT Auto-Tune is also the channel that is sent to the
TV. RECOVER rst tries to tune your TV to channel 3, then
channel 4, and then other video inputs with each press of the
RECOVER button. You may need to press the RECOVER
button up to 30 times to recover your satellite TV video.
Press and hold RECOVER
1
2
until all Mode buttons light up.
If you see the System Info
screen, proceed to step 4.
Otherwise, continue to step 3.
3
4
Press RECOVER again and
wait until the Mode lights
stop ashing. If you see the
System Info screen, go to
step 4. If not, repeat this step
until you see the screen.
Press SELECT to resume
watching TV.
20
Page 23
Control Amplier Volume
When the remote control is set up to operate your
TV, the MUTE and VOLUME buttons adjust your
TV volume when in SAT mode. To use the remote
to adjust the volume of a remote-controllable audio
receiver or amplier instead of adjusting the TV’s
volume setting, use the steps on this page.
Press and hold AUX until all
1
Mode buttons are lit, then
release it. The AUX mode
button blinks.
Press POUND (#).
2
Press the plus (+) side of the
3
VOLUME button.
Press the 0 number button.
4
Press POUND (#). The AUX
5
mode button ashes three
times.
Make sure the remote controls the amplier’s
volume in other modes:
Press SAT.
6
Press the plus (+) and minus
7
8
(-) sides of the VOLUME
button.
Your tuner/amplier’s volume
changes, and the AUX mode
button lights.
21
Page 24
Control TV Volume
Use this procedure to change from having the
remote adjust the volume of a audio receiver or
amplier to having the remote adjust the TV’s
volume. When the remote control is set up to
operate your TV, the MUTE and VOLUME buttons
adjust your TV volume when in SAT mode.
Press and hold TV until all
1
Mode buttons are lit, then
release it. The TV mode
button blinks.
Press POUND (#).
2
Press the plus (+) side of the
3
VOLUME button.
Press the 0 number button.
4
Press POUND (#). The TV
5
Make sure the remote controls the TV’s
volume in other modes:
mode button ashes three
times.
6
7
8
Press SAT.
Press the plus (+) and minus
(-) sides of the VOLUME
button.
Your TV’s volume changes,
and the TV mode button
lights.
22
Page 25
Programming Remote to Control
Second Receiver in AUX Mode
If you have another DISH Network receiver
installed, you can use this remote control in AUX
mode to operate your new receiver. AUX mode
uses only IR signals, so the line of sight to the
second receiver must be unobstructed. You can
program the remote control to operate any other
DISH Network receiver except where UHF is
used, such as TV2 on DISH Network receivers.
1
2
3
4
5
6
Turn on the second receiver
and open System Info
screen.
Write down the TV2 address
that is shown.
Press and hold AUX until all
Mode buttons light up, then
release the button. AUX
ashes.
Use the Number Pad on the
remote control to enter a 3,
followed by the address in
step 2.
Press POUND (#). AUX
ashes three times.
Press RECORD to verify
that the address in the
remote control now matches
the address for the receiver.
23
Page 26
Learning From Another
Device’s Remote
Use this procedure if you are unable to nd a code
that allows your DISH Network remote to control your
device. This procedure is also applicable if, after you
have programmed your DISH Network remote to
control your device (in TV, DVD, or AUX modes), some
of the commands are not functioning as you expect.
The learning function of your DISH Network remote
control can support these commands.
The remote control can learn commands in one of two
ways:
• You can follow the instructions for using device
codes to program a specic mode, and then
learn commands that add new or overwrite
existing functions of the remote control’s buttons
in this mode. For this type of learning, any button
without a learned command keeps the previous
command (if any) for that device code.
• Each button on this remote learns a command
from the device’s original remote control. For this
type of learning, any button without a learned
command keeps the previous command (if any)
for that device code.
Learning can occur only in TV, DVD, or AUX modes.
The Mode buttons (SAT, TV, DVD, and AUX) cannot
learn a command. For each Mode button, the POWER
button can be learned to turn the devices
associated with that Mode on and off.
Note: The TV Power button turns the TV on and off
in all Modes. It cannot be learned.
Note: The remote times out if a button isn’t pressed
within 20 seconds. If the remote times out, then the
learning process needs to start over again.
To teach the DISH Network remote control specic
commands for another device, complete the following
steps.
24
Page 27
Learning from Another
Device’s Remote, continued
Ensure the DISH Network remote control is
programmed to the desired remote address
1
(see page 4 or 5).
Place both the DISH Network remote and the
original device’s remote control on a at, stable
2
surface. Point the front of the original device’s
remote to face the small square (IR window) on the
front, left-hand side of the DISH Network remote, as
shown below. The remotes should be no more than
3” apart.
On the DISH Network remote, press and hold the
Mode button you want to use for the device until
3
all the Mode buttons light up (approximately three
seconds), and then release it. The selected Mode
button blinks continuously.
To start learning commands for this mode, select
one of the following choices:
4
• If you’ve found a code for the device, rst
program the code using the instructions for
Entering a Code on page 11 or Scanning the
Remote Database on page 13. If the device
code has been programmed, press and release
RECALL (the Mode light goes off when
RECALL is pressed and comes on when
released), then hold the RECORD button
until the Mode button is lit again (about three
seconds). The Mode button remains lit while
learning.
• If the device code has not been programmed for
that device or if you are unable to nd a code,
press and hold the RECORD button until the
Mode button is lit (about three seconds). The
button remains lit while learning.
25
Page 28
Learning from Another
Device’s Remote, continued
On the DISH Network remote, press the button you
want to teach. The Mode light goes off and comes
5
back on.
On the original device’s remote control, press and
hold the button you want learned until the Mode
6
light goes out and comes back on. You may need to
press the button on the original remote several times
for the DISH Network remote to learn the command.
• If the DISH Network remote learns the command,
the Mode light blinks off and then back on.
• If the Mode light blinks three times or remains
lit, the DISH Network remote did not learn the
command.
After a button has learned a command successfully,
repeat step 5 and step 6 until all commands you
7
want have been learned.
Press one of the Mode buttons on the DISH Network
remote to end the learning sequence. This saves all
8
the commands for that mode and exits learning to
return to normal remote control operation.
To cancel learning, do not press any buttons on
either remote control for at least 30 seconds. The
DISH Network remote control times out and returns
to normal operation.
Note: If the remote control batteries are too low
for learning, all the Mode buttons blink quickly
eight times. Learning ends without saving learned
commands, and the remote returns to normal
operation. Change the batteries and begin learning
again.
Note: No learned commands are saved if the DISH
Network remote control times out before completion.
26
Page 29
Discrete Codes
Discrete On and Off IR-only remote-control
commands are used by installers when
programming macro commands into universal
remotes. Using an On-only or Off-only command
is more effective than a toggle On/Off command
when trying to ensure the receiver is reliably in
one state or the other.
Program the DISH
1
Network remote to the
desired remote address
(see Changing the Remote
and Receiver Address,
page 28).
2
3
4
5
Hold SAT until all Mode
buttons light, then release
the button.
Press POWER (not TV
POWER).
Press VOLUME UP for
discrete power on. Press
VOLUME DOWN for
discrete power off.
Press any other button
when done to end this
procedure.
27
Page 30
Changing the Remote and
Receiver Address
If you notice that your receiver is changing
channels or opening menus, but you’re not
using the remote control, changing the address
should x the problem.
Press SYSTEM INFO on
1
the receiver’s front panel.
Write down the TV2
remote address shown on
the System Info screen.
2
3
4
5
6
Press and hold SAT on
your remote control for
about three seconds, until
all the Mode buttons light
up, and then release SAT.
Add one to the address
that you wrote down
in step 1, and use the
NUMBER PAD to enter
that number (between 1
and 28).
Press POUND (#).
Press RECORD.
Press several buttons on
the remote to make sure
it is working as expected.
28
Page 31
TV Codes
This table contains the manufacturer codes for programming
the remote control to operate your TV. If your TV brand is
not listed or if the codes do not work, the remote may not
control your TV. In some cases, codes may operate some,
but not all buttons, shown in this guide.
Note: If programming a second TV in AUX mode, press 0
before entering the TV code.
This table contains the manufacturer codes for programming
the remote control to operate your VCR. If your VCR brand
is not listed or if the codes do not work, the remote may not
control your VCR. In some cases, codes may operate some,
but not all, buttons shown in this guide.
Note: If programming your VCR in AUX mode, press 1
before entering the VCR code.
This table contains the manufacturer codes for programming
the remote control to operate your DVD Player. If your DVD
Player brand is not listed or if the codes do not work, the
remote may not control your DVD Player. In some cases,
codes may operate some, but not all, buttons shown in this
guide. Note: If programming a DVD Player in AUX mode,
press 1 before entering the DVD Player code.
This table contains the manufacturer codes for programming
the remote control to operate your tuner/amplier. If your
tuner/amplier is not listed or if the codes do not work, the
remote may not control your turner/amplier. In some cases,
codes may operate some, but not all, buttons shown in this
guide. Note: If programming a tuner/amplier in AUX mode,
This table contains the manufacturer codes for programming
the remote control to operate your DVR. If your DVR brand
is not listed or if the codes do not work, the remote may
not control your DVR. In some cases, codes may operate
some, but not all, buttons shown in this guide. Note: If
programming a DVR in AUX mode, press 1 before entering
the DVR code.
ABS 792
Alienware 792
Americast 917
Bang & Olufsen 794
BellSouth 917
CyberPower 792
Dell 792
Director 913
Gateway 792 870
General Instrument 913
GOI 722
Hewlett Packard 792
HNS 521
Howard Computers 792
HP 792
HTS 722
Hughes Network Systems
521 910
Humax 910
Hush 792
iBUYPOWER 792
Jerrold 913
JVC 722 746
Linksys 792
Media Center PC 792
Microsoft 576 616 702 703
792 842
Mind 792
Motorola 913
Niveus Media 792
Northgate 792
Pace 914
Panasonic 687 697 733 907
Philips 521 548 574 601 608
This following tables contain the manufacturer codes for
programming the remote control to operate combined
devices. If your combined device brand is not listed or if
the codes do not work, the remote may not control your
combined device. In some cases, codes may operate some,
but not all, buttons shown in this guide.
TV/VCR Codes
Note: Program the remote control in TV mode using
the TV code and then in DVD mode (or in AUX─press 1
Note: Program the remote control in TV mode using the
TV code and then in DVD mode and then in AUX mode
(press 2 before entering the tuner code) using the tuner
code.
Panasonic
TV Code 811
DVD Code734
Tuner Code678
53
Page 56
Combo Codes, continued
TV/DVD/VCR Codes
Note: Program the remote control in TV mode using
the TV code and then in DVD mode using the DVD
code, and then in AUX mode (press 1 before entering
the VCR code) using the VCR code.
Akai
TV Code 680 684
DVD Code 740
Broksonic
TV Code 648
DVD Code 656 752
Diamond Vision
TV Code 659
DVD Code 532 641
VCR Code 532 641
Emerson
TV Code 646 767
DVD Code 531 570 639 650
651 803 804
ESA
TV Code 646 747
DVD Code 531 570 639 650
651 803 804
TV Code 646 767
DVD Code 531 570 639 650
651 803 804
Symphonic
TV Code 646 767
DVD Code 531 570 639 650
651 803 804
Toshiba
TV Code 617
DVD Code 893 894
54
Page 57
Troubleshooting
Use this information if you have a problem using
the remote. To solve a particular problem, do the
following:
• Find the information that relates to the problem
you are experiencing. Try the suggested solution
for that problem.
• Make sure your remote control has fresh
batteries. If you see the Remote Battery Low
warning on your TV screen, it is time to change
the batteries. Follow the instructions on page 2.
• Make sure you have a direct line of sight between
the remote and the receiver.
• Visit www.dishnetwork.com.
While performing a remote control procedure, the
remote control stops working.
What to do: Start over again. If you don’t press a
button for 20-30 seconds in a programming sequence,
the remote shuts off its programming function.
When you press a button on the remote control,
the equipment doesn’t do what you expect.
What to do: Point the remote control directly at the
TV, with no objects blocking the signal path. The
remote control uses IR signals to control the receiver.
IR signals travel less than 40 feet, and cannot go
through walls or other solid objects.
If the batteries are missing or dead, replace them
with fresh AAA-size batteries. If the remote has fresh
batteries, check whether you put them in correctly.
If you didn’t, take them out and put them in the right
way.
When you try to enter TV programming mode, all
the mode LEDs ash.
What to do: Replace the batteries (see page 2).
55
Page 58
Troubleshooting, continued
Your remote control does not work well.
What to do: Move your receiver to different
locations. For best results, place the receiver as
high as possible, above all other equipment in your
entertainment center. There may be IR interference
from objects near the receiver.
Your picture is snowy (or black or blue).
What to do: Make sure your TV is tuned to the
correct channel. You may have accidentally changed
the channel on your TV. Check the Reference Table to
see what channel your TV is tuned to. Program SAT
Auto-Tune to avoid this in the future (see SAT Auto-Tune on page 16).
When you press the remote control MUTE or
VOLUME button, nothing happens.
What to do: Program the remote to control your TV.
See Programming Remote to Control Another Device
on page 11 or page 13.
The receiver does things even though you haven’t
pressed any remote control buttons.
What to do: See Changing the Remote and Receiver
Address on page 28 for instructions to correct the
possibility of UHF signals from a neighbor’s remote
controlling your receiver.
Your remote control isn’t working.
What to do: Make sure the remote control is in the
correct mode (SAT, TV, DVD, or AUX).
Make sure you are using the correct remote control
(TV1 or TV2) for your locations (applicable to multiroom receivers only).
Change the batteries as described on page 2.
If you have a 21.1 remote, check the UHF/IR switch
setting as described on page 1.
56
Page 59
Troubleshooting, continued
Your UHF Pro remote control does not work well
from far away.
What to do: Make sure the UHF antenna is
connected to the receiver and not touching anything
else.
Vary the angle of the receiver’s UHF antenna.
Locate the UHF antenna tip away from other
electronics equipment or metal surfaces, even if
separated by wooden shelving.
Move the receiver to different locations. For best
results, place the receiver as high as possible, above
all other equipment in your entertainment center.
Place the UHF antenna outside the entertainment
center by using a coaxial cable to connect it to the
receiver.
Move any nearby off-air antenna away from the UHF
remote antenna. Do not place an off-air antenna on
your receiver.
Your PIP (Picture-In-Picture) button isn’t working.
What to do: If your receiver isn’t in Single Mode,
press the MODE button on the front panel (if
available).
Verify your receiver has the PIP feature. If your
receiver is not PIP capable, contact DISH Network
about upgrading to a receiver with the PIP feature.
57
Page 60
Limited Warranty
This Limited Warranty is a legal document. Keep it in a
safe place. Remember to keep your Sales Receipt for
warranty service. We will consider any items you return
without a copy of the Proof of Purchase to be out of
warranty.
This warranty extends only to the original user (“you,” “your”) of the DISH
Network remote control and is limited to the purchase price of the remote
control. EchoStar Technologies L.L.C., formerly known as EchoStar
Technologies Corporation, and its afliated companies (“we,” “our,” “us”)
warrant this remote control against defects in materials or workmanship as
follows.
For one year from the original date of purchase, if we nd the remote control
is defective subject to the limits of this warranty, we will replace the remote at
no charge for parts or labor. We warrant any such work done against defects
in materials or workmanship for the remaining part of the original warranty
period.
This warranty does not cover installation of the DISH Network System;
consumer instruction; physical set up or adjustment of any consumer
electronic equipment; remote control batteries; signal reception problems;
loss of use of the equipment; unused programming charges due to equipment
malfunction; cosmetic damage; damage due to lightning, electrical or
telephone line surges, re, ood, or other acts of Nature; accident; misuse;
abuse; repair or alteration by other than our factory service; negligence;
commercial or institutional use; improper or neglected maintenance;
equipment sold AS IS or WITH ALL FAULTS; equipment removal or
reinstallation; shipping damage if the equipment was not packed and shipped
in the manner we prescribe; nor equipment purchased, serviced, or operated
outside the contiguous United States of America.
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR
EXCLUSIVE REMEDY. WE SHALL NOT BE HELD LIABLE FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY
EXPRESSED OR IMPLIED WARRANTY ON THIS DEVICE, NOR FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGE RESULTING FROM THE USE
OF, OR INABILITY TO USE, THIS DEVICE. UNDER NO CIRCUMSTANCES
SHALL OUR LIABILITY, IF ANY, EXCEED THE PURCHASE PRICE
PAID FOR THIS DEVICE. EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE ON THIS DEVICE IS LIMITED IN
DURATION TO THE DURATION OF THIS WARRANTY. WE RESERVE THE
RIGHT TO REFUSE TO HONOR THIS WARRANTY IF WE DETERMINE
ANY OF THE ABOVE EXCEPTIONS TO HAVE CAUSED THIS DEVICE NOT
TO HAVE PERFORMED PROPERLY. THIS WARRANTY SHALL BE VOID IF
ANY FACTORY-APPLIED IDENTIFICATION MARK, INCLUDING BUT NOT
LIMITED TO SERIAL OR CONDITIONAL ACCESS NUMBERS, HAS BEEN
ALTERED OR REMOVED. THIS WARRANTY SHALL ALSO BE VOID IF THE
DEVICE HAS BEEN OPENED BY AN UNAUTHORIZED PERSON (with the
exception of opening the battery cover).
This warranty gives you specic legal rights which may vary from state to
state. Some states do not allow the exclusion or limitations of incidental or
consequential damages, or allow limitations on the duration of an implied
warranty, so those limitations may not apply to you.
58
Page 61
Accessory Warranty
An accessory is any DISH Network branded
equipment, displaying the DISH Network logo,
excluding the receiver, Smart Card, cables and
hookups, and non-mechanical components. A oneyear warranty becomes effective upon the activation
of the DISH system or date of purchase, if bought
separately. A proof of purchase is required to verify
the purchase date. If an accessory has an expired
warranty, no exchange will be issued. You may
purchase replacement accessories from DISH Network
or your local retailer.
If You Need Help
1. Review this User Guide.
2. See Troubleshooting on page 55.
3. Visit www.dishnetwork.com/chat for 24/7
support.
4. Call the Customer Service Center at
1-800-333-DISH (3474).
59
Page 62
Regulatory Factors
This device complies with Part 15 of FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful
interference,
and
2. This device must accept any interference
received, including interference that may
cause undesired operation.
Changes or modications to this device may void
your authority to operate this equipment.
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide protection against harmful
interference in a residential installation. This
equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However,
there is no guarantee that interference will not occur
in a particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to try
to correct the interference by following one or more
of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and receiver.
60
Page 63
Reference Table
Write down your remote address, channel numbers/
inputs, TV, VCR, DVD player, and stereo equipment
codes as you program them for future reference.
Remote Address
Channel or Input for
Cable Programming
If you enter a “1” as the last number of your code, your
remote is in Limited Mode (see page 15 for more details).
TV Code
(Optio nal)
VCR/DVD Player Code
(Optio nal)
Auxiliary Equipment Code
(Optio nal)
To read out your remote codes, see page 14 for instructions.
61
Page 64
For all your customer needs,
go to www.dishnetwork.com/chat
or call the Customer Service center
at 1-800-333-DISH (3474)
180532
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