Unitron Hearing Aid UMIC User Manual

Unitron uMic
guide
Thank you
Your uMic
Thank you for choosing the Unitron uMic™.
At Unitron, we care deeply about people with hearing loss. We work closely with hearing healthcare professionals to make advanced, purpose-driven solutions available to everyone. Because hearing matters.
Hearing healthcare professional: ________________
____________________________________________
Telephone: __________________________________
Serial number of uMic: _________________________
Warranty: ___________________________________
Date of purchase: _____________________________
Table of contentsQuick reference
Charging uMic
On/Off
on off
Bluetooth pairing
Wearing uMic
up to 20 m
(60 ft)
aud i
o
power
Indicator
Switching ON Green 2 seconds Switching OFF Red 2 seconds Charging Solid red Low battery
warning Streaming Solid blue Streaming paused Short blink blue Pairing mode Rapid blink blue
Additional red short blink as well as the main light
Your uMic at a glance ......................................................................2
Getting started ................................................................................4
Charging the uMic ............................................................................5
Turning the uMic on and off .............................................................7
Pairing the uMic with uDirect 2 ........................................................8
Preparing the uDirect 2 .................................................................12
Connecting the uMic and uDirect 2 ................................................13
Functional test of uMic ................................................................... 14
Setting the uMic volume ................................................................ 15
Wearing the uMic correctly ............................................................16
uMic pause and resume ................................................................. 17
Switching the uMic off....................................................................18
Special use cases ........................................................................... 19
Troubleshooting guide ...................................................................24
Warnings ........................................................................................29
Compliance information .................................................................33
Information and explanation of symbols .......................................35
Your uMic at a glance
1 Volume up ( ) 2 Volume down ( ) 3 Power switch ( )
4 Charging input (mini-USB) 5 Microphone opening 6 Status indicator light 7 Eyelet for lanyard
8 Retaining clip
5 6 7
Other optional accessories
Unitron mini-USB power supply 12V car charger adapter
In addition to your Unitron wireless hearing
8
aids, a compatible streamer solution is required. Within this user guide the uDirect™ 2 is shown
1
2
as an example. As the uMic transmitter is based on Bluetooth® technology, other Bluetooth receivers may be compatible. However, the
3
uMic is optimized and tested only for Unitron uDirect 2.
Accessories
4
(Contents may vary depending on country)
Dual mini-USB splitter (1 in / 2 out) Lanyard Protective pouch
® Bluetooth is a registered trademark of Bluetooth SIG Inc.
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Getting started
Charging the uMic
The system consists of three main elements:
• uMic
• Unitron hearing aids
• Unitron uDirect 2 The uMic transmits the speaker’s voice
wirelessly to your hearing aids via the uDirect 2 streamer.
The hearing aid microphone level will automatically be adjusted while the uMic signal is received. The level of adjustment is set by your hearing healthcare professional.
hearing aid speaker
up to 20 meters
(60 )
uMic
uDirect 2
aud i o
power
Your uMic has a built-in, non-removable rechargeable battery. When the battery is low, the indicator light will blink red.
To charge:
1. Insert the Unitron power supply provided with the uDirect 2 into the uMic mini-USB socket.
2. Plug the power supply into a power outlet.
Typical charging time is 2 hours. Charging is complete when the indicator light turns solid green.
When charging your uMic for the first time, let it
charge for at least three hours, even if the battery indicator is not lit or turns green earlier.
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Using one power supply for 2 devices:
Insert the dual mini-USB splitter between the power supply and the devices as shown below.
With uDirect 2:
Both devices can be charged at the same time.
With uTV 2:
The uMic can be charged while uTV
2 is being
used.
It is safe to leave the uMic connected to the
charger overnight.
Turning the uMic on and off
Slide the power switch ( ) as shown to turn the uMic on or off.
Slide the power switch in direction of the charging input to turn the uMic on.
Sleep mode
If after 30 minutes no streamer device, such as uDirect 2, is found the uMic will power down to save battery even if the power switch is in the on position.
To recover from sleep mode, switch the uMic off and turn it on again.
on off
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Pairing the uMic with uDirect 2
Put uMic into pairing mode:
Before using the uMic with a streamer for the first time, the devices must be paired with each other.
If you are not using uDirect 2 but another
streamer, please follow the Bluetooth pairing procedure of that device.
Put uDirect 2 into pairing mode:
1. Switch on the uDirect 2 (
2. Press and hold the connect ( ) buttons simultaneously for 2 seconds
(
).
) and volume
until the audio indicator starts to rapidly blink blue. The uDirect 2 will remain in pairing mode for two minutes or until the pairing is complete.
2 sec
If the uMic has never been paired before,
pairing mode will be automatically activated after turning it on.
To manually start pairing mode:
1. Switch the uMic off.
2. Press and hold the volume up button (
).
3. Turn the uMic on while still pushing the (
4. Release the (
) button.
) button after 2 seconds when the indicator light rapidly blinks blue.
5. Make sure the uDirect 2 and uMic are within 1 m (3 ft) range of each other.
The uMic will remain in pairing mode for two minutes or until the pairing is completed.
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Completion of pairing:
poweraudio
Wait until both indicator lights turn solid blue. This can take up to 2 minutes but typically is done within a few seconds.
The uMic can be paired to a maximum of 4 devices.
A fifth pairing will replace the first paired device.
Two devices need to be paired only once.
They remain paired after switching off and will automatically connect after being turned on again.
Understanding the status light
Information during operation:
uMic
Switching ON Green 2 seconds
uDirect 2
Information about power and battery:
Switching ON Green 2 seconds
Switching OFF Red 2 seconds
Charging Solid red
Charged and full battery Solid green
Low battery warning Additional red short
blink as well as the main light
uMic sleep mode or off Indicator is unlit
Switch the uMic off and on again to turn the
device on from sleep mode.
If the red “low battery” blinks:
Battery level is <20%
Less than 1.5 hours are left for streaming
Consider charging the uMic
Streaming Solid blue Solid blue
Streaming paused
Pairing mode
Short blue blink Short blue blink
Rapid blue blink Rapid blue blink
The uMic can also be charged during operation.
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Preparing the uDirect 2
Connecting the uMic and uDirect 2
1. Turn the uDirect 2 on.
2. Always wear the uDirect 2 around the neck.
3. Make sure both plugs are well connected in the neckloop sockets.
For a more detailed explanation of the uDirect 2,
please refer to the uDirect 2 user guide.
Every time the devices are turned on, they will connect with each other automatically.
1. Make sure the uDirect 2 and uMic are within 2 meters (6ft) range of each other.
2. Turn the uMic on.
green
3. The indicator light will turn green first.
4. Wait until the indicator lights of both devices turn solid blue. This
blue
may take up to 30 seconds but usually occurs within 5 seconds.
The uDirect 2 will confirm the connection via spoken notifications or beeps in your hearing aids, depending on the uDirect 2 configuration.
If the status light is rapidly blinking blue after
turning on the uMic or if the status light does not turn solid blue within two minutes, repeat the pairing.
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Functional test of uMic
Setting the uMic volume
Before using the system, perform a quick functional test by gently tapping on the microphone opening.
You should clearly hear the tapping noise in your hearing aids.
Line of sight between the uMic and the streamer
is usually not required. If the audio transmission ends abruptly, refer to the troubleshooting guide.
To change the uMic volume:
1. Speak into the uMic from a 20 cm (8”) distance.
2. Use the volume (
) buttons to set the uMic volume to a comfortable volume level.
If your hearing aids pick up too much ambient noise, use the following 2 steps to give the uMic more focus:
1. Reduce the hearing aid volume by pressing the uDirect 2
( ) button.
2. Then increase the uMic volume by pressing the uMic (
The uMic volume setting will be
stored even when switching off the uMic.
Your hearing healthcare professional can
change the level of the hearing aid microphones while using the uMic to adjust the volume of sounds around you.
) button.
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Wearing the uMic correctly
uMic pause and resume
1. Gently press to open the clip.
2. Ensure the uMic is clipped securely to clothing as shown in the picture .
3. To prevent scratching sounds, do not cover the uMic with clothing during use.
Distance to the speaker’s mouth:
Best results are achieved
at 20 cm (8’’)
Do not exceed 50 cm (20’’) for consistent
audio
The higher the ambient noise, the closer the
uMic should be positioned to the speaker’s mouth.
Do not use a neckloop lanyard during
streaming. Scratching noise may negatively impact the sound.
To pause the audio transmission from your uMic, press the uDirect 2 access (
) button.
During pause:
The streaming indicators will blink blue on
both devices.
Your hearing aids will switch back to the most
recent hearing aid program.
The hearing aid programs cannot be changed
via the uDirect 2 access button while streaming or during pause.
To resume the uMic streaming press the uDirect 2 access (
) button again.
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Switching the uMic off
Special use cases
To end the uMic transmission completely, switch off the uMic by sliding the power switch to the off position.
In the off position, the white marking cannot be
seen.
Switch the uMic off when not in use.
If the uMic connection to a streamer was lost
for more than 30 minutes, the uMic will go into sleep mode to save power. The light indicator will turn off and a uMic re-start (turn off and on again) is required to resume the transmission.
uMic and phone calls
Phone calls via Bluetooth will always take priority over the uMic streaming.
If uDirect 2 is paired with your mobile phone, you can still receive phone calls, even when using uMic. In case of an incoming call, uDirect 2 automatically stops transmitting the audio signal from your uMic and and sends the signal from your mobile phone to your hearing aids instead.
“click”
To accept an incoming call, briefly press the uDirect 2 access (
) button once you hear the ringtone through your hearing aids. Press the access button again and the phone call will end.
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uMic and watching TV
To ensure a high quality audio in stereo sound from the TV, we recommend using the dedicated uTV 2.
In cases where an analog TV-
uTV 2
audio output is not available or while travelling, the uMic may be used to improve the sound quality while watching TV.
For best results:
1. Try to locate the TV loudspeaker.
2. Place the uMic 20 cm (8’’) from the speaker.
3. Consider leaving the
uMic
charger plugged in while watching TV.
uMic streaming distance
The uMic transmitter supports operation up to a range of 20 m (60 ft). Line-of-sight between your uDirect 2 and the uMic is not required. Interference in the environment by walls, the furniture or the human body may reduce the operating range.
If the uMic is moved out of range of the uDirect 2, the wireless audio transmission will be interrupted or even terminated. If the uMic is then moved back into range of the uDirect 2, it will automatically resume streaming to your hearing aids.
It may take up to 10 seconds until the streaming resumes.
If the streaming was interrupted for more than
30 minutes, it may be necessary to switch the uMic off and on again.
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Support of multiple uMics
It is not possible to stream audio from two uMics to one uDirect 2 at the same time.
However, two uMics can be paired to uDirect 2 and then accessed sequentially by pressing the uDirect 2 access button. With each press, the uDirect 2 selects the next uMic in a fixed sequence.
If a cellular phone is connected to uDirect 2
already, only one uMic can be supported.
Use of the lanyard
For transportation you may use the detachable lanyard as illustrated.
Deleting all Bluetooth pairings
If you encounter issues with one of the paired devices, or if a device stops connecting to your uMic, you may consider deleting all pairings from the uMic.
1. Turn the uMic on while pushing the
( ) button and hold the button for
10 seconds. This deletes all pairings.
2. Release the
( ) button when the
blue indicator light turns green.
Deleting the pairing of Bluetooth devices removes the ability to connect to any previously paired Bluetooth device. You need to perform the pairing process again (see page 8) if you wish to reconnect.
The status light will rapidly blink blue for a few
seconds after pairings were deleted (automatic pairing mode).
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Troubleshooting guide
Most probable cause Remedy
I cannot hear sound from the uMic
One or all devices are switched off
uMic is in pause mode (blue blinking status light)
The distance between uDirect 2 and the uMic is too great
An obstacle is preventing transmission
Make sure all devices (uMic, streamer, hearing aids) are turned on and fully operational
Short press the uDirect 2 access button to resume streaming
Bring devices closer to each other; 20 meters (60 ft) is the maximum distance. To avoid streaming interruptions, make sure you wear uDirect 2 correctly and keep the uMic within the operating range
Depending on the material, line of sight may be necessary
Most probable cause Remedy
I hear intermittency during audio transmission
The uMic is too far away from uDirect 2 or shielded by an obstacle
uDirect 2 searches for other paired devices for 2 minutes after turning on. This may cause the audio signal to drop
The volume during streaming is not suitable (too low or too high)
The volume levels are not set correctly
Do not exceed the maximum distance and relocate device
After 2 minutes, uDirect 2 will stop searching for other devices and the intermittency will stop
Adjust the volume using the uDirect 2 volume ( buttons. The volume can also be adjusted on the uMic (
) buttons
)
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Most probable cause Remedy
There is too much noise, I cannot understand the speaker
Your hearing aid microphones are set too loud
The uMic rubs against the wearer’s clothing
The settings of your hearing aids are not right
Reduce the hearing aid volume by pressing the uDirect 2 ( reach a comfortable level. Place the uMic closer to the speakers mouth (20 cm, 8’’). Use the uMic ( increase the uMic volume
Make sure the uMic is clipped firmly. Clothing should not cover the uMic
Please ask your hearing healthcare professional to fine tune your hearing aids
) key until you
) button to
Most probable cause Remedy
uMic is no longer recognized by the uDirect 2 with which it was previously paired
2 minutes after no device was found, uDirect 2 stops seeking devices to save power
The devices are too far away from each other
uMic can be paired to a maximum of 4 different Bluetooth devices (uDirect 2 can be paired to 8). If the internal memory is full, the fifth pairing will delete the first pairing
Pairing was never done, or it was manually deleted
The light indicator does not turn solid blue
uMic and uDirect 2 are not paired
Switch uDirect 2 off. Wait until the red power indicator turns off, then turn device on again
Bring devices within 1 meter range and try again
Repeat the pairing between the devices
Repeat the pairing between the devices
Repeat the pairing between the devices
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Most probable cause Remedy
I see a rapidly blinking blue indicator light on the uMic
uMic is in pairing mode Complete the pairing
Indicator lights are solid blue but I cannot hear the uMic
uDirect 2 is out of range of the hearing aids
uDirect 2 is not correctly programmed for your hearing aids
The charging time is longer than usual
Device is being used during charging
The charger is not providing enough charging current
For any problems not listed in this user guide, please contact your hearing healthcare professional.
Wear uDirect 2 around the neck and correctly secure the neckloop
Ask your hearing healthcare professional to reconfigure your uDirect 2 and the hearing aids
Charging during use is possible, however, the charging time is increased by 30% (>2h)
Only use chargers approved by Unitron
Warnings
Please carefully read the corresponding section in the Unitron uDirect 2 user guide which is delivered along with each uDirect 2.
Hazard warnings
Keep this device out of reach of children under 3 years.
Interference with medical devices. These Unitron devices use low-power, digitally coded transmission to communicate to your hearing aids. Although unlikely, interference with medical devices such as pacemakers is possible. Therefore persons using medical devices such as pacemakers are not permitted to use this device.
Use only hearing aids that have been specially programmed for you by your hearing healthcare professional.
For safety reasons, recharge only with chargers supplied by Unitron or stabilized chargers 5VDC, min. 250mA.
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Important information
Do not charge uMic from a PC or laptop USB port. This may damage your equipment.
Changes or modifications to any of the devices that were not explicitly approved by Unitron are not permitted.
External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards. Only use accessories approved by Unitron.
The battery may only be replaced by authorized personnel. Do not attempt to open the product or remove the battery as this may cause injury or damage to the product.
Dispose of electrical components in accordance with your local regulations.
The mini-USB port is to be used for the described purpose only.
Information on product safety
Turn off the uMic when not in use.
Always plug in the uDirect 2 neckloop and wear
it around the neck when transmitting signals to your hearing aids.
Protect the device connectors, plugs, charging
slot and power supply from dirt and debris.
Protect all devices from excessive moisture
(bathing or swimming areas) and heat sources (radiator, TV top). Protect devices from excessive shock and vibration.
Clean devices using a damp cloth. Never use
household cleaning products (washing powder, soap, etc.) or alcohol to clean them. Never use a microwave or other heating devices to dry any of the devices.
The digitally-coded, inductive transmission
technology used in these devices is extremely reliable and experiences virtually no interference from other devices. It should be noted, however, that when operating the system near computer equipment, larger electronic installation or
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other strong electromagnetic fields, it may be necessary to be at least 60 cm (24”) away from the interfering device to ensure proper operation.
X-ray radiation, CT or MRI scans may destroy or
adversely affect the correct functioning of the devices.
Do not use these devices in areas where
electronic equipment is prohibited.
Other important information
The uMic is a Bluetooth 2.1 compliant device. Its
wireless transmission technology is not limited to but optimized for Unitron streamer devices such as the uDirect 2.
The use of uMic with non-Unitron streamers is
not supported by Unitron.
Compliance information
Declaration of Conformity
Hereby Unitron declares that this Unitron product is in compliance with the essential requirements of the Radio and Telecommunications Terminal Equipment Directive 1999/5/EC. The full text of the Declaration of Conformity can be obtained from the manufacturer or the local Unitron representative whose address can be taken from the list on www.unitron.com (worldwide locations).
Notice 1:
This device complies with Part 15 of the FCC Rules and with RSS­210 of Industry Canada. Operation is subject to the following two conditions:
1) this device may not cause harmful interference, and
2) this device must accept any interference received, including interference that may cause undesired operation.
Notice 2:
Changes or modifications made to this device not expressly approved by Unitron may void the FCC authorization to operate this device.
Notice 3:
This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada. These limits are designed to provide
3332
reasonable protection against harmful interference in a residential installation. This device generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the device and receiver. Connect the device into an outlet on a circuit different from
that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for
help.
Notice 4:
FCC/IC RF Radiation Exposure Statement. This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Australia: Supplier Code Number N15398
New Zealand: Supplier Code Number Z1285
Information and explanation of symbols
xxxx
The CE symbol is a confirmation by Unitron that this Unitron product meets the requirements of the R&TTE Directive 1999/5/ EC on Radio and Telecommunication Terminal Equipment. The numbers after the CE symbol are the numbers of the consulted certified bodies under the above mentioned directives.
This symbol indicates that it is important for the user to read and take into account the relevant information in this user guide.
This symbol indicates that it is important for the user to pay attention to the relevant warning notices in this user guide.
Important information for handling and product safety.
Australian EMC and Radiocommunications compliance label.
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Operating conditions:
This device is designed such that it functions without problems or restrictions if used as intended, unless otherwise noted in these user guides.
0° to 55° Celsius and relative humidity of <95% (non condensing).
Transport and storage conditions:
Temperature: –20° to +60° Celsius (–4° to +140° Fahrenheit). Humidity Transportation: Up to 90% (non condensing). Humidity Storage: 0% to 70%, if not in use. Atmospheric pressure: 200 hPA to 1500 hPa.
The symbol with the crossed-out garbage bin is to make you aware that this device may not be thrown away as normal household waste. Please dispose of old or unused devices, at waste disposal sites intended for electronic waste, or give your device to your hearing healthcare professional for disposal. Proper disposal protects the environment and health.
This product has an embedded, nonreplaceable battery. Do not attempt to open the product or remove the battery as this may cause injury and damage the product.
Please contact the local recycling facility for removal of the battery.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Unitron is under license. Other trademarks and trade names are those of their respective owners.
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0678
Unitron Hearing Ltd.
20 Beasley Drive, P.O. Box 9017, Kitchener, ON N2G 4X1 Canada
European Representative
Max-Eyth-Straße 20, 70736 Fellbach-Oeffingen, Germany
For a listing of Unitron group companies, please visit www.unitron.com
Distributor
www.unitron.com
12-021 029-5905-02
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