Unitron Hearing Aid SMART ALERT SYSTEM User Manual

Hear your home

smart alert™system

installation & user guide

1

Thank you for choosing Smart Alert™System.
You’ve made a great choice: Smart Alert System provides
you with independence and peace of mind around your
home, around the clock – even when you’re sleeping. It’s
an all-in-one hearing and alerting system that brings together
your household alerts with your hearing solution, so you’ll
always be aware of important household signals – phone
calls, doorbells, smoke alarms and more.

In addition, your new Smart Alert remote is the same remote
control you’ll use for your hearing instrument functions,
like volume control, program changes and more – your hearing
and alerting controls are now combined into one very smart
and very easy to use remote.

This guide will help you set up and use your system so
you can start enjoying the benefits today.

See, hear and feel household alerts

Smart Alert System improves your awareness of household
signals by integrating three technologies:

• Telephone detector, doorbell detector and smoke detector
along with a bed shaker

• Smart Alert remote (the same remote used for your
hearing instrument functions)

• Your hearing instruments

When a household alert sounds, you will see an LED icon
light up on your remote, feel the remote vibrate and hear
a beep in your hearing instruments.

At night, while you are sleeping without hearing instruments,
the remote is in its nightstand charger, and together with
the bed shaker, instantly delivers alerts to let you know
a detector has been activated.

2

Getting started

Pages 7 to 10

System installation and alerting functions

Pages 11 to 26

Hearing instrument functions

Pages 27 to 34

Troubleshooting guide

3

Pages 35 to 47

4

Visual guide

Doorbell detector

System Components | pages 14 to 15

Detects doorbell, transmits signal to remote.

Remote then sends an alert to hearing

instruments or bed shaker.

Telephone detector

System Components | pages 16 to 17

Detects incoming calls, transmits signal to remote.

Remote then sends an alert to hearing

instruments or bed shaker.

Smoke detector

System Components | pages 18 to 19

Detects smoke, sounds alarm and transmits signal to remote.

Remote then sends an alert to hearing

instruments or bed shaker.

Nightstand remote charger

System Components | pages 20 to 21

Charges remote and works with bed shaker
as primary alert when hearing instruments
are not in use.

Bed shaker

System Components | page 22

Activated by the remote in
nightstand charger.

5

Hearing instrument functions

Discreet and advanced hearing instrument
control at the touch of a button.

See pages 27 to 33 for details

Alerting functions

See page 12

Smart Alert™remote

Alerting functions | page 12
Hearing instrument functions | pages 27 to 33

Receives alerts from telephone, doorbell,
and smoke detector and transmits signal
to hearing instruments or bed shaker.

Doorbell
LED

Smoke
LED

Acknowledge
button

Telephone
LED

Additional detectors
can be added here

6

Getting started

Pages 7 to 10

7

What’s in the box

How it works

page 8
page 9

8

1. Smart Alert remote

What’s in

the box

2. Nightstand remote charger

3. Telephone detector

4. Telephone adaptor

5. Doorbell detector

6. Smoke detector (only with Safety Awareness Package*)

7. Bed shaker

8. Mounting hardware and self-adhesive velcro tape for installation

9. Batteries for detectors, remote, and back-up batteries for charger

Your hearing instruments are provided separately and come with
their own User Guide. They are an integral part of your Smart Alert System.

Additional detectors (also referred to as transmitters) can be purchased
through your hearing healthcare professional.

*If you selected the Safety Awareness package, it includes 3 detectors:

telephone, doorbell and smoke. If you selected the Awareness package,
it includes 2 detectors: telephone and doorbell.

How it

works

Smart Alert™System

improves awareness

24 / 7

How it works:

• Detectors respond to specific household events and transmit identifying
signals to the Smart Alert remote

• The corresponding LED icon lights up on the Smart Alert remote indicating
which event is detected

• Smart Alert remote vibrates

When your hearing instruments are in use:

• Smart Alert remote sends beep signals to the hearing instruments

• Non-urgent alerts (doorbell, telephone) are heard as a double beep.
Urgent alerts (smoke) are heard as a faster quadruple beep

• Stop beeps by pressing acknowledge button

• For urgent (smoke) alerts, the remote continues to vibrate and beeps sound
in the hearing instruments until the situation is addressed directly at
the smoke detector

When your hearing instruments are not in use:

• The remote acts as primary alert when your hearing instruments are not in use.
Alerts are indicated through the remote’s LED icons and vibration

•

At nighttime, the remote in the nightstand charger receives signals from the detectors
then activates the remote’s LED icon lights as well as the bed shaker

9

,

System installation and alerting functions

Pages 11 to 26

Smart Alert™remote

Remote care and cleaning

Doorbell detector

Telephone detector

Smoke detector

Nightstand remote charger

Bed shaker

Customizing your Smart Alert

™

System

page 12
page 13
page 14
page 16
page 18
page 20
page 22

AAA

1
3

Smart Alert

remote

2

4

5

6

™

What it does

Your Smart Alert remote is the communications hub of your system. It acts as a
receiver of signals from the detectors, as well as sends signals to your hearing
instruments and activates bed shaker. It, itself, is an alerting device: LED lights
and vibration make you aware of a detector going off in the household.

In addition to alerting functions, your Smart Alert remote contains many of your
hearing instrument functions. These are explained in the Hearing instrument functions
section of this guide.

Acknowledge button

LED ICONS

LED icons are picture-and-color-coded
to specific events. When a detector
activates, the corresponding LED
icon illuminates for 30 seconds:

1. Green LED – doorbell

2. Yellow LED – telephone

3. Red LED – smoke

4. Orange LED – can be customized
o indicate another type of detector,

t
such as a baby cry monitor

5. Acknowledge button

6. Battery compartment

For non-urgent events, pressing this
button acknowledges and stops the
beeps in your hearing instrument and
vibration of your remote. However, the
LED light on the remote will continue
for 30 seconds. For urgent events
(smoke detector), beeping, vibration
and LED light can be stopped only
by addressing the cause of the smoke
alarm. (When testing the smoke
detector, pressing the acknowledge
button will stop the beeps. The
vibration and LED light will continue
for 30 seconds).

Replacing the battery

The battery compartment is located on
the back of the remote.

1. Remove the remote belt clip.

2. Slide the battery cover.

3. Grasp the old battery with your
thumb and index finger and remove.

4. Insert the new battery into the
battery compartment in the correct
+/- position, placing the battery’s
minus(-) end into the compartment first.

5. Slide the battery cover door closed.

IMPORTANT NOTE! If replacing with
non-rechargeable batteries, do not place
remote in the nightstand charger.

Low battery warning

When the left and right indicator lights
blink, alternating left and right for 2
seconds, your remote is warning you
that its battery is low.

This warning will occur every 30 seconds
when the battery is approaching end of life.

Caring for batteries

Always discard batteries in a safe and
environmentally friendly way.

To prolong battery life, remember to
turn the remote off when not in use.

Operating instructions

Before using your remote, turn on your
hearing instruments to ensure they are
able to receive the remote commands.

Your remote is designed to be used
comfortably in your hand at a maximum
distance of one arm’s length. You do not
have to point the remote at your hearing
instruments. Placing the remote control
directly next to or too close to your
hearing instruments may decrease the
remote’s effectiveness.

Caring for your remote

•

If the remote control will not be used for
long periods of time, open the battery
compartment and remove the battery.

• Do not use your remote in the bath
or shower or immerse it in water.

• If your remote does become wet,
do not attempt to dry it in an oven
or microwave. Do not adjust
any controls. Open the battery
compartment and allow your remote
to dry naturally for 24 hours.

• Protect your remote from excessive
heat (hair dryer, vehicle glove box
or dashboard).

• Do not drop your remote or knock it
against hard surfaces.

Cleaning your remote

Do not use alcohol to clean your remote.
Use a damp cloth to clean the outside of
the remote.

What it is

Ext.Mic

Normal
Int.Mic 1
Int.Mic 2
Ext.Mic

Doorbell

detector

The Smart Alert doorbell detector detects the sound of your doorbell, and transmits
the signal to your remote, which alerts you through the remote’s LED door icon
and vibration alerts. The remote also sends beep signals to your hearing instruments
or activates your bed shaker (when placed in the nightstand charger).

12 567893 4

Legend

1. LED Transmission and battery indicator

2. Test button/push button

3. Programming switch (remains ‘Normal’)

4. External microphone socket

5. Battery cover

6. Microphone

7. Key hole

8. Signal switch

9. Radio key switch