
Table of Contents
Your Passport™ Hearing Instruments ............................1
Overview of your Passport™ Hearing Instrument .........2
Features of your Passport™ Hearing Instrument ..........4
Putting your Hearing Instruments on your Ears.............5
Turning your Hearing Instruments On and Off ..............6
Battery Information.........................................................7
Operating Instructions....................................................9
Caring for your Hearing Instruments.............................16
Cleaning your Hearing Instruments ..............................17
Signature Features of your Passport™ Hearing
Instruments................................................................20
Assistive Listening Devices ...........................................21
Warnings.......................................................................22
Troubleshooting Guide.................................................25
Warning to Hearing Instrument Dispensers ................28

Your Passport™ Hearing Instruments
Hearing Healthcare Professional: _______________________
___________________________________________________
Telephone: _________________________________________
Model:_____________________________________________
Serial Number: ______________________________________
Replacement Batteries: Size 13
Warranty: __________________________________________
Program 1 is the Automatic Program
Program 2 is the manual program for: ___________________
Program 3 is the manual program for: ___________________
Program 4 is the manual program for: ___________________
Date of Purchase:____________________________________
1

Overview of your Passport™ Hearing
Instrument
The diagrams below identify some of the components
on your hearing instruments. Have your hearing
healthcare professional place a check beside the
diagram that best describes your hearing instrument
style and attachment.
2
Moda 13 with earmold
Moda 13 with slim tube and dome
1
2
3
4
8
9
1
2
3
4
6
5
7
Moda 13 Legend
1 Microphone and
Microphone Shield
2 Battery Door/
On & Off Switch
3 Program Button or
Volume Control
(depending on your
customized fitting)
4 Toggle for volume
control or
smartFocus™
5 Tube
6 Dome
7 Retention Piece
8 Earhook
9 Earmold
Moda™13 Attachment Style (check one)

3
Moxi 13 Legend
1 Microphone and
Microphone Shield
2 Battery Door/
On & Off Switch
3 Program Button or
Volume Control
(depending on your
customized fitting)
4 Toggle for volume
control or smartFocus™
5 Tube
6 Speaker
7 Shell
8 Dome
9 Retention Piece
Moxi 13 with Shell
Moxi 13 with Dome
1
2
3
4
6
5
7
1
2
3
4
6
9
5
8
Moxi™13 Attachment Style (check one)
My hearing instrument has (check all that apply)
smartFocus™Toggle Push Button Program Button
Volume Control Toggle Push Button Volume Control
duoLink Binaural Phone
Optional Accessories (check all that apply)
Smart Control uDirect
™
See Smart Control and uDirect User Guides for more information.

4
Features of your Passport™ Hearing
Instrument
Passport premium hearing instruments come
equipped with the following features:
• automatic listening program
• 3 additional manual programs
• SmartFocus with personal adjustments for Clarity
and Comfort settings
• Wireless capability with duoLink
• Optional wireless connectivity to other devices
It may take some time for you to fully adjust to your
new hearing instruments. In the beginning, do not feel
as though you need to wear them for longer than is
comfortable. Depending on your previous experience
with hearing instruments you can increase wearing
time gradually until you have fully adjusted to them.
Eventually, you should wear your Passport hearing
instruments all day every day.
Please consult your hearing healthcare professional
regarding any adjustments you may require to ensure
that you are happy with your hearing instrument. For
instance, pitch and loudness of the beeps can be
adjusted or turned off entirely. Also note that this is a
general guide and your hearing healthcare
professional may have enabled or disengaged certain
features depending on your requirements.

5
Putting your Hearing Instruments on
your Ears
Your Passport hearing instruments may be color-coded
red for your right ear and blue for your left ear. This
color indicator is located inside the battery door with a
small colored dot.
Passport™ with Domes
1. Hold the tube where it
attaches to the dome and
gently push the dome
into your ear canal. The
tube should lie flush against your head and not
stick out.
2. Place Passport over the top of your ear.
3. Place the retention piece in your ear so it rests at
the bottom of the opening of your ear canal.
Passport™ with Earmolds/Shells
1. Carefully insert the
earmold/shell into
your ear. The
earmold/shell
should fit into your ear snugly and comfortably. The
tube should lie flush against your heard and not
stick out.
2. Place Passport over the top of your ear.

Turning your Hearing Instruments On
and Off
Your hearing instruments have a three-position battery
door that acts as an off/on switch and that allows
access to the battery compartment.
ON:
To turn the hearing instruments on, close the battery door fully.
Note: It may take 5 seconds before the hearing device
turns on. Your hearing healthcare provider can additionally
increase the start up delay if required.
OFF:
To turn the hearing instrument off, partially open the
battery door. This position also allows excess moisture
to vent away from the battery compartment.
on off open
Note: When turning your hearing instrument
on and off while it is on the ear, grasp the top and
bottom of the instrument with your index finger and
thumb. Use the index finger of your opposite hand
to open and close the battery door.
6

Battery Information
To replace the hearing instrument battery, fully open
the battery door for access to the battery
compartment.
Low Battery Warning
When you hear two long beeps, your hearing
instruments are warning you that their batteries are
low. You will hear the warning approximately every 30
minutes until you change the batteries or the batteries
die. After the first warning, you may experience some
reduction in sound quality. This is normal and can be
remedied by inserting fresh batteries in the hearing
instruments.
Replacing the Battery
1. Gently swing out the battery
door with your fingernail, or
grasp the top and bottom of
the instrument with your
index finger and thumb. You
can use your index finger to
open and close the battery
door if this is easier.
2. Grasp the battery with your
thumb and index finger and
remove.
7

3. Insert the new battery into the battery
compartment matching it with the battery symbol
inside the battery door. This will ensure that the
battery door closes properly.
Note: If the battery is inserted incorrectly, the
door will not close.
4. Close the battery door.
Caring for Batteries
• Always discard batteries in a safe and
environmentally friendly way.
• To prolong battery life, remember to turn your
hearing devices off when not in use.
• Remove the batteries and keep the battery door
open while hearing devices are not in use. This will
allow internal moisture to evaporate.
8

Operating Instructions
Push Button
Your hearing instrument is equipped with a push
button, built into the back of the battery door,
which has been set for switching between
programs or adjusting your volume. Note that
your push button may be disabled by your hearing
healthcare professional and, therefore, could be
inactive.
Program Control
If you have an active push button program control,
each time you push the button, you will move to a new
program. Also if duoLink is enabled, the hearing
instrument is set so that by pressing the push button
on one hearing instrument, both hearing instruments
will change programs.
Your hearing instruments beep to indicate which
9
Program 1 (e.g. Automatic Program) 1 beep
Program 2 (e.g. Group/Party Noise) 2 beeps
Program 3 (e.g. Easy-t/Telephone) 3 beeps
Program 4 (e.g. Music) 4 beeps
Easy-t/Telephone short melody
duoLink (if enabled) Opposite ear beeps the
same as side being adjusted