Table of Contents
Your Passport™ Hearing Instruments ............................1
Overview of your Passport™ BTE ..................................2
Features of your Passport™ Hearing Instrument ..........4
Putting your Hearing Instruments on your Ears.............5
Turning your Hearing Instruments On and Off ..............7
Battery Information.........................................................8
Operating Instructions ..................................................10
Using the Telephone .....................................................15
Caring for your Hearing Instruments.............................17
Cleaning your Hearing Instruments ..............................18
Signature Features of your Passport™ Hearing
Instruments ................................................................21
Assistive Listening Devices...........................................23
Warnings.......................................................................25
Troubleshooting Guide.................................................28
Warning to Hearing Instrument Dispensers .................31
Notices..........................................................................34
1
Your Passport™ Hearing Instruments
Hearing Healthcare Professional:_______________________
__________________________________________________
Telephone: _________________________________________
Model: ____________________________________________
Serial Number:______________________________________
Replacement Batteries: Size 13
Warranty: __________________________________________
Program 1 is the Automatic Program
Program 2 is the manual program for: __________________
Program 3 is the manual program for: __________________
Program 4 is the manual program for: __________________
Date of Purchase: ___________________________________
2
Overview of your Passport™ BTE
There are different styles of BTEs available. The
diagrams below identify some of the components on
your hearing instruments. Have your hearing healthcare
professional place a check beside the diagram that best
describes your hearing instrument style and
attachment.
slim tube and dome earmold
Attachment Style (check one)
My hearing instrument has (check all that apply)
smartFocus™ Program Button
duoLink Volume Control Lever
Binaural Telephone Push Button Volume Control
Optional Accessories (check all that apply)
Smart Control
uDirect™
See User Guides for more information.
3
Legend
1 Earhook
2 Microphone and Microphone Shield
3 Program Button or Push Button Volume Control
(depending on your customized fitting)
4 Volume Control Lever or smartFocus™
(depending on your customized fitting)
5 Battery Door/On & Off Switch
6 Slim Tube
7 Dome
8 Retention Piece
9 Earmold
1
2
3
4
4
5
9
6
8
2
3
5
7
4
Features of your Passport™ Hearing
Instrument
Passport premium hearing instruments come
equipped with the following features:
• automatic listening program
• 3 additional manual programs
• SmartFocus with personal adjustment for Clarity
and Comfort settings
• Wireless capability with duoLink
• Optional wireless connectivity to other devices
It may take some time for you to fully adjust to your
new hearing instruments. In the beginning, do not feel
as though you need to wear them for longer than is
comfortable. Depending on your previous experience
with hearing instruments, increase wearing time
gradually until you have fully adjusted to them.
Eventually, you should wear your Passport hearing
instruments all day every day.
Please consult your hearing healthcare professional
regarding any adjustments you may require to ensure
that you are happy with your hearing instrument. For
instance, pitch and loudness of the beeps can be
adjusted or turned off entirely. Also note that this is a
general guide and your hearing healthcare
professional may have enabled or disengaged certain
features depending on your requirements.
5
Putting your Hearing Instruments on
your Ears
Your BTE hearing instrument may be color-coded red
for your right ear and blue for your left ear. This color
indicator is located on the bottom of the battery door
with a small colored dot.
BTEs with Earmolds
1. Hold the ear mold between your thumb and index
finger. The opening should be pointing in towards
your ear canal with the BTE resting upwards over
the top of your ear. Carefully insert the earmold in
your ear. You may need to twist it slightly
clockwise. The earmold should fit into your ear
snugly and comfortably.
2. Place the hearing instrument over the top of your
ear.
6
BTEs with Slim Tubes
1. Hold the slim tube where it attaches to the dome
and gently push the dome into your ear canal. The
slim tube should lie flush against your head and not
stick out.
2. Place the hearing instrument over the top of your
ear.
3. Place the retention piece in your ear so it rests at
the bottom of the opening of your ear canal.
7
Turning your Hearing Instruments On
and Off
Your hearing instruments have a three-position
battery door that acts as an off/on switch and that
allows access to the battery compartment.
ON:
To turn the hearing instrument on, close the battery
door fully. Note: It may take 5 seconds before
the hearing device turns on. Your hearing healthcare
provider can additionally increase the start up delay if
required.
OFF:
To turn the hearing instrument off, partially open the
battery door. This position allows excess moisture to
vent away from the battery compartment.
Note: When turning your hearing
instrument on and off while it is on the ear,
grasp the top and bottom of the device
with your index finger and thumb. Use your
thumb to open and close the battery door.
on
off
open
8
Battery Information
To replace the hearing instrument battery, fully open
the battery door for access to the battery
compartment.
Low Battery Warning
When you hear two long beeps, your hearing devices
are warning you that their batteries are low. You will
hear the warning approximately every 30 minutes
until you change the batteries or the batteries die.
After the first warning, you may experience some
reduction in sound quality. This is normal and can be
remedied by inserting fresh batteries in the hearing
devices. If you prefer, your hearing healthcare
professional can change the pitch and loudness of the
low battery beep or turn it off entirely.
9
Replacing the Battery
1. Gently swing out the
battery door with
your fingernail.
2. Grasp the battery
with your thumb
and index finger and
remove.
3. Insert the new
battery into the
battery compartment with the plus (+) sign on the
battery facing the same way as the plus (+) sign on
the edge of the battery door. This will ensure that
the battery door closes properly.
Note: If the battery is inserted incorrectly, the
door will not close.
4. Close the battery door.
Caring for Batteries
• Always discard batteries in a safe and
environmentally friendly way.
• To prolong battery life, remember to turn your
hearing devices off when not in use.
• Remove the batteries and keep the battery door
open while hearing devices are not in use. This will
allow internal moisture to evaporate.
Plus (+)
Signs
10
Operating Instructions
Your Passport BTE hearing instrument comes with 2
controls that allow you to further adjust your Passport
hearing instrument – a lever and a push button.
Lever
The lever on your hearing instruments can be set
up as either a volume control, or a smartFocus
control.
Volume Control
If the lever has been configured as a volume control,
you can adjust the loudness of your hearing
instruments by pushing the volume control lever in to
increase the loudness and pressing the volume
control lever down to decrease the loudness. The
optional remote control also allows you to adjust your
volume levels; please refer to the Smart Control User
Guide for more information.
As you change the volume level, your hearing
instruments will beep. Please refer to the chart below
to learn more about the different volume beeps.
Volume Setting Beeps
Ideal volume level 1 beep
Maximum volume level 2 beeps
Minimum volume level 2 beeps