Unitron T Max UP Pro, T Max SP Pro, T Max UP 800, T Max SP 700, T Max UP 700 User Manual

...
Max™ behind-the-ear
(BTE) hearing aid guide
Guide pour les instruments auditifs contours d’oreille Max
A Sonova brand
Thank you for choosing these hearing aids.
We care deeply about people with hearing loss. We work closely with hearing healthcare professionals to provide hearing solutions that improve lives in meaningful ways. Because hearing matters.
This user guide applies to the following models: Year of introduction: 2018 T Max
SP Pro
T Max
SP 800
T Max
SP 700
T Max
SP 600
T Max
SP 500
T Max
UP Pro
T Max
UP 800
T Max
UP 700
T Max
UP 600
T Max
UP 500
Merci d’avoir choisi ces instruments auditifs. Nous nous dévouons entièrement aux
personnes sourant de perte auditive. Nous travaillons en étroite collaboration avec des audioprothésistes an de proposer des solutions de pointe, adaptées aux besoins de tous. Parce que l’audition, c’est essentiel.
Ce guide d’utilisation s’applique aux modèles suivants :
Année de lancement : 2018
T Max
MC
SP Pro
T Max
MC
SP 800
T Max
MC
SP 700
T Max
MC
SP 600
T Max
MC
SP 500
T Max
MC
UP Pro
T Max
MC
UP 800
T Max
MC
UP 700
T Max
MC
UP 600
T Max
MC
UP 500
5
Your hearing aids
Hearing healthcare professional: _______________ ___________________________________________
Telephone: _________________________________
Model: _____________________________________
Rechargeable option
Serial number: ______________________________
Replacement batteries:
Size 675 or Size 13 ( Rechargeable)
Warranty: __________________________________
Program 1 is for: _____________________________
Program 2 is for: ____________________________
Program 3 is for: ____________________________
Program 4 is for: ____________________________
Date of purchase: ____________________________
Quick reference
Changing batteries Low battery warning
2 beeps every 30 minutes
13 675
On/O
Plus (+) signs
Lever
volume control not activated
Push button
switching programs volume control not activated
on o open
Vos instruments auditifs
Audioprothésiste : ___________________________ ___________________________________________
Téléphone : _________________________________
Modèle : ___________________________________
Option rechargeable
Numéro de série: ____________________________
Piles de remplacement :
Taille 675 ou Taille 13 ( Rechargeable)
Garantie : __________________________________
Le programme 1 correspond à : ________________
Le programme 2 correspond à : ________________
Le programme 3 correspond à : ________________
Le programme 4 correspond à : ________________
Date de l’achat : _____________________________
Aide-mémoire
Remplacement des piles Avertissement de pile faible
2 bips toutes les 30
minutes
13 675
Marche/arrêt
Signes plus (+)
Levier
commande de volume
n’est pas activé
Bouton-poussoir
changer de programme commande de volume n’est pas activé
Marche Arrêt Ouvert
Table of contents / Table des matières
Your hearing aids at a glance ............................................................ 2
Warnings .......................................................................................... 4
SoundCore technology .....................................................................9
Hearing aids with the rechargeable option ..................................... 10
Putting your hearing aids on your ears ............................................ 12
Turning your hearing aids on and o ...............................................13
Battery information .........................................................................15
Operating instructions .................................................................... 18
Using the telephone ....................................................................... 23
To attach the optional magnet: ....................................................... 24
Caring for your hearing aids ............................................................ 26
Cleaning your hearing aids ............................................................. 27
Accessories ....................................................................................30
Assistive listening devices ..............................................................32
Troubleshooting guide....................................................................34
Information and explanation of symbols ........................................39
Compliance information ................................................................. 41
Client feedback .............................................................................. 43
Additional notes ............................................................................. 44
Aperçu de vos instruments auditifs ................................................46
Avertissements ..............................................................................48
Technologie SoundCore ................................................................. 53
Instruments auditifs avec option rechargeable ............................... 54
Mise en place des instruments auditifs sur vos oreilles .................56
Mise en marche et arrêt de vos instruments auditifs ...................... 57
Informations sur la pile ..................................................................59
Instructions d’utilisation ................................................................62
Utilisation du téléphone .................................................................67
Entretien de vos instruments auditifs ............................................. 70
Nettoyage de vos instruments auditifs ............................................71
Guide de dépannage ...................................................................... 78
Information et explications sur les symboles ...................................83
Information sur la conformité .........................................................85
Commentaires du client .................................................................87
Remarques supplémentaires ..........................................................88
2 3
Your hearing aids at a glance
1 Earhook - your custom made earmold attaches
to your hearing aids using the earhook
2 Microphones - sound enters your hearing aids
via the microphones. Microphone shield - protects microphones from dirt & debris
3 Push button - switches between listening
programs or changes the volume level, depending on your customized tting
4 Lever - controls the volume
5 Battery door/on & o - close the door to turn on
your hearing aids, partly open the door to turn o your hearing aids. Opening the door all the way gives you access to change the battery
6 Earmold - allows the sound to pass from the
hearing aids to the ear and holds the hearing aids in place
7 Power slim tube - sound travels down the tube to
the ear canal
2
3
4
5
2
3
4
5
1
6
7
6
T Max BTE hearing aids
4 5
Warnings
The intended use of hearing aids is to
amplify and transmit sound to the ears and hereby compensate for impaired hearing.
The hearing aids (specially programmed for
each hearing loss) must only be used by the intended person. They should not be used by any other person as they could damage hearing.
Hearing aids should only be used as directed
by your physician or hearing healthcare professional.
Hearing aids will not restore normal hearing
and will not prevent or improve a hearing impairment resulting from organic conditions.
Do not use your hearing aids in explosion
hazard areas.
Allergic reactions to hearing aids are
unlikely. However, if you experience itching, redness, soreness, inflammation or a burning sensation in or around your ears, inform your hearing healthcare professional and contact your physician.
In the unlikely case that any parts remain in
the ear canal aer the removal of the hearing aid, contact a physician immediately.
The following is only applicable for persons
with active implantable medical devices (i.e. pacemakers, debrillators, etc.):
- Keep the wireless hearing aid at least 15 cm (6 inches) away from the active implant.
- If you experience any interference, do not
use the wireless hearing aids and contact the manufacturer of the active implant.
Please note that interference can also
be caused by power lines, electrostatic
discharge, airport metal detectors etc.
Special medical or dental examination
including radiation described below, may adversely aect the correct functioning of your hearing aids. Remove and keep them outside the examination room/area before undergoing:
- Medical or dental examination with X-ray (also CT scan).
- Medical examinations with MRI/NMRI scans, generating magnetic elds.
6 7
- Hearing aids don’t need to be removed when passing security gates (airports etc.). If X-ray is used at all, it will be in very low doses, and will not aect the hearing aids.
Special care should be exercised in wearing
hearing aids when maximum sound pressure levels exceed 132 decibels. There may be a risk of impairing your remaining hearing. Speak with your hearing healthcare professional to ensure the maximum output of your hearing aids is suitable for your particular hearing loss.
Magnet and battery warnings
Never leave hearing aids, batteries or magnets
where small children and pets can reach them. Never put hearing aids or batteries in your mouth. If a hearing aid or battery is swallowed, call a physician immediately.
The magnet may aect some medical
devices or electronic systems. Always keep the magnet (or the telephone equipped with the magnet) at least 30 cm (12") away from pacemakers, credit cards or other magnetically sensitive devices.
Precautions
The use of hearing aids is only part of hearing
rehabilitation; auditory training and lip reading instruction may be required as well.
In most cases, infrequent use of hearing aids
does not provide full benet. Once you have
become accustomed to your hearing aids, wear your hearing aids everyday all day.
Your hearing aids use the most modern
components to provide the best possible sound quality in every listening situation.
However, communication devices such as digital mobile phones can create interference (a buzzing sound) in hearing aids. If you experience interference from a mobile phone
being used close by, you can minimize this
interference in a number of ways. Switch your
hearing aids to another program, turn your
head in a dierent direction or locate the
mobile phone and move away from it.
Labeling
The serial number and year of manufacture are
located inside the battery door.
8 9
Mobile phone compatibility rating
Some hearing aid users have reported a buzzing sound in their hearing aids when they are using
mobile phones, indicating that the mobile
phone and hearing aid may not be compatible. According to the ANSI C63.19 standard (ANSI C63.19-2011 American National Standard Methods of Measurement of Compatibility Between Wireless Communications Devices and Hearing Aids), the compatibility of a
particular hearing aid and mobile phone can be
predicted by adding the rating for the hearing aid immunity to the rating for the mobile phone emissions. For example, the sum of the hearing aid rating of 2 (M2/T2) and a telephone rating of 3 (M3) would result in a combined rating of 5. Any combined rating that equals at least 5 would
provide “normal use”; a combined rating of 6 or
greater would indicate “excellent performance.”
The immunity of this hearing aid is at least M2/ T2. The equipment performance measurements,
categories and system classications are based
upon the best information available but cannot
guarantee that all users will be satised.
The performance of the individual hearing
aids may vary with individual mobile phones.
Therefore, please try this hearing aid with your
mobile phone or, if you are purchasing a new phone, please be sure to try it with your hearing
aid prior to purchase.
SoundCore technology
SoundCore™ includes four intelligent features
working together to understand your listening
environment making the fluid adjustments
needed so you can actively participate in every
conversation across every environment.
10 11
Hearing aids with the rechargeable option
Clean every night
1) Clean your hearing aid charge pads using the cleaning brush provided and using a clean, dry tissue.
2) Use the cleaning brush to clean the slots in the charging base.
Do not use any liquids for cleaning.
Charge every night
1) Plug the power cord into the USB wall adapter and into a power outlet, avoid a laptop or computer. Lights on the charging base will blink green once.
2) Place your hearing aids in the charging slots every night.
The ear pieces should be on
the same side of the charger as the power cable, as shown in the picture.
3) When your hearing aids are correctly placed, both lights will blink green.
4) Check that the lights have
blinked green at least 5 times to ensure the hearing aids are
charging.
5) Solid green lights mean your hearing aids are
fully charged.
Do not open the battery door as this will drain the rechargeable battery.
Tips
When not in use, keep your hearing aids in the
charger. They cannot overcharge.
Do not place the hearing aids in the charger
if the charger is unplugged, this will drain the batteries.
If you receive a low battery warning from the
hearing aids, place them in the charging base to charge or replace with traditional batteries.
If the charging lights are red, remove the hearing
aids and refer to your Charging base guide.
12 13
Putting your hearing aids on your ears
Your hearing aids may be color-coded with a small dot on the battery door:
red = right ear; blue = le ear.
BTEs with earmolds
1. Hold the earmold between your thumb and index nger. The opening should be pointing in towards your ear canal with the hearing aid resting upwards over the top of your ear.
2. Carefully insert the earmold in your ear. The earmold should t into your ear snugly and comfortably.
3. Place the hearing aid over the top of your ear.
1.
2.
3.
Turning your hearing aids on and o
The battery door acts as an on and o switch.
1. ON: Close the battery door fully.
Note: It may take 5 seconds
before the hearing aid turns on. Your hearing healthcare provider can additionally increase the start up delay if required.
2. OFF: Partially open the battery door.
o
2.
1.
on
14 15
3. OPEN: Fully open the battery door to access and change the battery.
Note: When turning your hearing aid on and o
while it is on the ear, grasp the top and bottom of the device with your index nger and thumb. Use your thumb to open and close the battery door.
open
3.
Battery information
Low battery warning
Two long beeps indicate the hearing aid
battery is low. Aer the low battery warning, sounds may not be as clear. This is normal and can be xed by changing the batteries.
If you can’t hear the low battery warning, your
hearing healthcare professional can change
its pitch or loudness. If you prefer, it can be
turned o entirely.
If you have the rechargeable option, charge your
hearing aids every night. If you hear the low battery warning, place your hearing aids in the charging base.
Your hearing aids are designed to generate a
low battery warning every 30 minutes until you change the batteries, but depending on the condition of the batteries, they may die before another low battery warning occurs. Therefore, it is recommended that the batteries are replaced as soon as possible once you hear the low battery warning.
16 17
Replacing the battery
1. Gently swing out the battery door with your ngernail.
2. Grasp the battery with your thumb and index nger and remove.
3. Insert the new battery into the battery compartment with the plus (+) sign on the battery facing the same way as the plus (+) sign on the side of the battery door. This will ensure that the battery door closes properly.
Note: If the battery is inserted
incorrectly, the hearing aid will not turn on.
4. Close the battery door.
Note: There is a tamper proof
battery door option for these hearing aids. Please see your hearing healthcare professional for further information.
2.
3.
1.
4.
Caring for batteries
If you have the rechargeable option, please see
the Charging base guide for instructions on how to care for your rechargeable batteries.
Always discard batteries in a safe and
environmentally friendly way.
To prolong battery life, remember to turn
your hearing aids o when not in use.
Remove the batteries and keep the battery
door open while hearing aids are not in use. This will allow internal moisture to evaporate.
18 19
Operating instructions
Your hearing aids come with two controls that allow you to further adjust your hearing aids – a lever and a push button.
Lever
The lever on your hearing aids can be
set up as a volume control. Press up to increase the volume;
press down to decrease the volume. As you change the volume level, your hearing aids will beep.
Volume setting Beeps
Recommended volume level 1 beep Turning volume up
short beep
Turning volume down
short beep
Maximum volume level
2 beeps
Minimum volume level
2 beeps
Tamper-resistant cover
Some hearing aids are tted with tamper-resistant covers instead of levers to prevent someone from accidentally adjusting the hearing aids. The cover can still be used to make adjustments but it requires using a ngernail or a small tool to push up or down.
20 21
Push button
Your hearing aids are equipped with
a push button which can be set for
switching between programs or to
adjust your volume.
Program control
If the push button has been congured as a program control, each time you push the button, you will move to a new hearing aid
program.
Your hearing aids beep to indicate which
program you are in.
Program setting Beeps
Program 1 (e.g. automatic program) 1 beep Program 2 (e.g. speech in noise)
2 beeps
Program 3 (e.g. easy-t/telephone)
3 beeps
Program 4 (e.g. music)
4 beeps
Easy-t/telephone
short melody
Easy-DAI
short melody
DuoLink (if enabled) Opposite ear beeps
the same as side being adjusted
Volume control
If the push button has been congured as a volume control:
Push the button on your right hearing aid to
increase the volume in both hearing aids.
Push the button on your le hearing aid to
decrease the volume in both hearing aids.
Volume setting Beeps
Recommended volume level
1 beep
Turning volume up
short beep
Turning volume down
short beep
Maximum volume level
2 beeps
Minimum volume level
2 beeps
22 23
DuoLink
If DuoLink is enabled, when you change the volume or program settings on one hearing aid,
the other one changes as well.
For example, if your push button is congured as a program control and DuoLink is enabled,
when you push the button on one hearing aid, the program will change on both hearing aids.
Remote control 
Your hearing aids may also come with an optional remote control which allows you to switch between dierent listening programs, and change your volume.
Using the telephone
Push button
Your hearing healthcare professional may have set up a phone program on your hearing aids
that you can access using the push button or optional remote control.
Easy-t
Your hearing aids may also have a telephone
feature, which automatically switches to a dedicated telephone program when a telephone receiver is brought close to one of your hearing aids. You will hear a short melody when you switch to the easy-t program. When the telephone receiver is moved away from the hearing aid it will automatically return to the previous listening program.
If your hearing aid doesn’t automatically switch to the easy-t program when a receiver is held to your ear, you may need to attach an easy-t magnet to your telephone. The magnet is
designed to strengthen the magnetic eld at
the earpiece of the telephone.
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