Unitron Tandem User Manual
Tandem
™
Guide
Table of Contents
Your Tandem™ Hearing Instruments..............................1
Overview of your Tandem™ Hearing Instruments .........2
Features of your Tandem™ Hearing Instruments ..........6
Putting your Hearing Instruments on your Ears.............7
Turning your Hearing Instruments On and Off ..............9
Battery Information .......................................................11
Operating Instructions ..................................................13
Using the Telephone .....................................................16
Caring for your Hearing Instruments.............................18
Cleaning your Hearing Instruments ..............................19
Signature Features of your Tandem™ Hearing
Instruments................................................................22
Noise Interference ........................................................23
Warnings.......................................................................24
Troubleshooting Guide.................................................28
Warning to Hearing Instrument Dispensers
(to comply with the U.S. Food and Drug
Administration (FDA) regulations)..............................31
1
Your Tandem™ Hearing Instruments
Hearing Healthcare Professional: _______________________
__________________________________________________
Telephone: _________________________________________
Model: ____________________________________________
Serial Number:______________________________________
Replacement Batteries: Size 13
Warranty: __________________________________________
Program 1 is: automatic program (Tandem 16 only)
manual program for: ___________________
Program 2 is the manual program for: __________________
Program 3 is the manual program for: __________________
Program 4 is the manual program for: __________________
Date of Purchase: ___________________________________
2
Overview of your Tandem™ Hearing
Instruments
There are two parts to your Tandem™system:
• transmitter hearing instrument
• receiver hearing instrument
Transmitter Hearing Instrument
The transmitter hearing instrument is labeled “Tandem
Tx”. It is worn on your poor ear. The diagrams below
identify some of the components of your transmitter
hearing instrument. Have your hearing healthcare
professional place a check beside the diagram that best
describes your transmitter hearing instrument style and
retention attachment.
Slim tube
and dome
Earmold Retainer earhook
Transmitter Attachment Style (check one)
My transmitter hearing instrument has
Volume control
3
Legend
1 Earhook
2 Microphone and Microphone Shield
3 Volume Control
4 Battery Door / On & Off Switch
5 Slim Tube
6 Dome
7 Retention piece
8 Earmold
1
2
3
4
8
3
5
7
2
4
6
4
Receiver Hearing Instrument
There are two different receiver hearing instrument
styles available. The diagrams below identify some of
the components on your receiver hearing instrument.
Have your hearing healthcare professional place a
check beside the diagram that best describes your
receiver hearing instrument style and attachment.
My receiver hearing instrument has
(check all that apply)
Program Button
Volume Control
Optional Accessory
Smart Control
See Smart Control User Guide for more information.
Slim tube
and dome
Earmold
Receiver Attachment Style (check one)
5
1
2
3
4
4
5
9
6
8
2
3
5
7
Legend
1 Earhook
2 Microphone and Microphone Shield
3 Program button
4 Volume Control (optional)
5 Receiver Boot / Battery Door / On & Off Switch
6 Slim Tube
7 Dome
8 Retention piece
9 Earmold
6
Features of your Tandem™ Hearing
Instruments
Tandem™hearing instruments come equipped with
various advanced features, including:
• CROS and BiCROS inputs
• Automatic listening program plus 3 manual
programs for Tandem 16
• 4 manual programs for Tandem 4
• Speech enhancement LD
• AntiShock
™
• Noise reduction
It may take some time for you to fully adjust to your new
hearing instruments. In the beginning, do not feel as
though you need to wear them for longer than is
comfortable. Depending on your previous experience with
hearing instruments, increase wearing time gradually until
you have fully adjusted to them. Eventually, you should
wear your Tandem hearing instruments all day every day.
Please consult your hearing healthcare professional
regarding any adjustments you may require to ensure
that you are happy with your hearing instruments. For
instance, pitch and loudness of the beeps can be
adjusted or turned off entirely. Also note that this is a
general guide and your hearing healthcare professional
may have enabled or disabled certain features
depending on your requirements.
7
Putting your Hearing Instruments on
your Ears
Your behind-the-ear (BTE) hearing instruments may be
color-coded red for your right ear and blue for your left
ear. This color indicator is located on the battery door
with a small colored dot. The transmitter hearing
instrument is for your poor ear and the receiver
hearing instrument with the receiver boot is for your
better ear.
BTEs with Earmolds
1. Hold the earmold between your thumb and index
finger. The opening should be pointing in towards
your ear canal with the BTE resting upwards near
the top of your ear. Carefully insert the earmold in
your ear. You may need to turn it slightly
backwards. The earmold should fit into your ear
snugly and comfortably.
2. Place the hearing instrument over the top of your
ear.
8
BTEs with Slim Tubes
1. Hold the slim tube where it attaches to the dome
and gently push the dome into your ear canal. The
slim tube should lie flush against your head and not
stick out.
2. Place the hearing instrument over the top of your
ear.
3. Place the retention piece in your ear so it rests at
the bottom of the opening of your ear canal.
9
Turning your Hearing Instruments On
and Off
Your hearing instruments have a three-position
battery door or receiver boot that acts as the on/off
switch and that allows access to the battery
compartment.
ON:
To turn your transmitter hearing instrument on, close
the battery door fully.
To turn your receiver hearing instrument on, close the
receiver boot fully.
Note: It may take a few seconds before the
hearing device turns on. Your hearing healthcare
provider can additionally increase the start up delay if
required.
OFF:
To turn your transmitter hearing instrument off,
partially open the battery door.
To turn your receiver hearing instrument off, partially
open the receiver boot.
This position allows excess moisture to vent away
from the battery compartment.
10
Transmitter Hearing Instrument
Receiver Hearing Instrument
Note: When turning your hearing
instruments on and off while they are on
your ears, grasp the top and bottom of the
device with your index finger and thumb.
Use your thumbnail to open and close the
battery door or receiver boot.
on off open
on off open
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