Unitron Shine Moda II User Manual

Shine

™

BTE guide

Moda™II

Table of contents

Your Shine™hearing instruments....................................1

Overview of your hearing instrument.............................2

Putting your hearing instruments on your ears..............4

Turning your hearing instruments on and off ................5

Battery information.........................................................6

Operating instructions....................................................8

Using the telephone .....................................................9

Caring for your hearing instruments.............................10

Cleaning your hearing instruments...............................11

Assistive listening devices ............................................13

Warnings .......................................................................14

Troubleshooting guide..................................................17

Warning to hearing instrument dispensers

(to comply with the U.S. Food and Drug Administration

(FDA) regulations) .....................................................20

Your Shine™ hearing instruments

Hearing healthcare professional: _______________________

___________________________________________________

Telephone: _________________________________________

Model:_____________________________________________

Serial number: ______________________________________

Replacement batteries: size 312

Warranty: __________________________________________

Shine Moda II has up to 3 manual programs

Program 1 is the manual program for: ___________________

Program 2 is the manual program for: ___________________

Program 3 is the manual program for: ___________________

Date of purchase:____________________________________

1

Overview of your hearing instrument

The diagrams below identify some of the components
on your hearing instruments. Have your hearing
healthcare professional place a check beside the
diagram that best describes your hearing instrument
style and attachment.

Moda II attachment style (check one)

1

2

3

Moda II with slim tube and dome

1

2

4

5

6

7

Legend

1 Microphone and

microphone shield

2 Program button or

volume control
(depending on your
customized fitting)

3 Battery door/

on & off switch
4 Tube
5 Dome
6 Retention piece
7 Earhook
8 Earmold

3

Moda II with earmold

2

8

My hearing instrument has (check all that apply)

Program button
Push button volume control

It may take some time for you to fully adjust to your
new hearing instruments. In the beginning, do not feel
as though you need to wear them for longer than is
comfortable. Depending on your previous experience
with hearing instruments, increase wearing time
gradually until you have fully adjusted to them.
Eventually, you should wear your Shine hearing
instruments all day every day.

Please consult your hearing healthcare professional
regarding any adjustments you may require to ensure
that you are happy with your hearing instrument. For
instance, pitch and loudness of the beeps can be
adjusted or turned off entirely. Also note that this is a
general guide and your hearing healthcare
professional may have enabled or disengaged certain
features depending on your requirements.

3

Putting your hearing instruments on
your ears

Your hearing instruments may be color-coded red for
your right ear and blue for your left ear. This color
indicator is located inside the battery door with a small
colored dot.

BTE with slim tubes

1. Hold the tube where it
attaches to the dome and
gently push the dome into
your ear canal. The tube
should lie flush against your head and not stick out.

2. Place the hearing instrument over the top of your ear.

3. Place the retention piece in your ear so it rests at the
bottom of the opening of your ear canal.

BTE with earmolds

1. Carefully insert the
earmold into your
ear. The earmold
should fit into your
ear snugly and
comfortably. The tube should lie flush against your
head and not stick out.

2. Place the hearing instrument over the top of your ear.

4

Turning your hearing instruments
on and off

Your hearing instruments have a three-position battery
door that acts as an on/off switch and that allows
access to the battery compartment.

ON:

To turn the hearing instruments on, close the battery door
fully.

hearing device turns on. Your hearing healthcare provider
can additionally increase the start up delay if required.

OFF:

To turn the hearing instrument off, partially open the
battery door. This position also allows excess moisture
to vent away from the battery compartment.

Note: It may take 5 seconds before the

on off open

Note: When turning your hearing instrument
on and off while it is on the ear, grasp the top and
bottom of the instrument with your index finger
and thumb. Use the index finger of your opposite
hand to open and close thebattery door.

5

Battery information

To replace the hearing instrument battery, fully open
the battery door for access to the battery
compartment.

Low battery warning

Two long beeps indicate the hearing device battery is
low. After the low battery warning, you may experience
some reduction in sound quality. This is normal and
can be remedied by inserting fresh batteries into the
hearing devices.

If you are not able to hear the low battery warning,
your hearing healthcare professional can change the
pitch or loudness of the low battery warning. If you
prefer, it can be turned off entirely.

Your hearing devices are designed to generate a
low battery warning every 30 minutes until you
change the batteries, but depending on the condition
of the batteries, they may die before another low
battery warning occurs. Therefore, it is recommended
that the batteries are replaced as soon as possible
once you hear the low battery warning.

Replacing the battery

1. Gently swing out the battery door with your

fingernail, or grasp the top and bottom of the
instrument with your index finger and thumb. You

6

can use your index finger to open and close the
battery door if this is easier.

2. Grasp the battery with your thumb and index finger

and remove.

3. Insert the new battery into

the battery compartment
with the plus (+) sign on
the battery facing the same
way as the plus (+) sign on
the edge of the battery
door. This will ensure that
the battery door closes
properly.

plus (+)
signs

4. Close the battery door.

Note: If the battery is inserted incorrectly, the
door will not close.

Caring for batteries

• Always discard batteries in a safe and

environmentally friendly way.

• To prolong battery life, remember to turn your

hearing devices off when not in use.

• Remove the batteries and keep the battery door

open while hearing devices are not in use. This will
allow internal moisture to evaporate.

7

Operating instructions

Push button

Your hearing instrument is equipped with a push

button, built into the back of the battery door,

which has been set for switching between
programs or adjusting your volume.

Program button

If your push button has been configured as a program
control, each time you push the button, you will move
to a new program.

Your hearing instruments beep to indicate which
program you are in (i.e. one beep for program 1, two
beeps for program 2, etc.).

Program 1 (e.g. listening in quiet) 1 beep

Program 2 (e.g. group/party noise) 2 beeps

Program 3 (e.g. telephone) 3 beeps

8

Volume control

If your push button has been configured as a volume
control, you can adjust the volume level by pushing
the button.

Volume setting Beeps

Ideal volume level 1 beep

Increased loudness 1 beep + 1 high-pitched beep

Decreased loudness 1 beep + 1 low-pitched beep

Using the telephone

As telephones don’t all work the same, you may
experience different results from different phones. You
can use many phones by simply holding the receiver to
your ear, without the need to change to a dedicated
telephone program on your hearing instrument.
Remember to move the handset slightly up or back to
find the position that sounds best to you.

Depending on the phone type you use, your hearing
healthcare professional might have selected a
dedicated phone program on your hearing instruments

9

Caring for your hearing instruments

• Open the battery door when not in use.

• Always remove your hearing instruments when

using hair care products. The hearing instruments
can become clogged and cease to function properly.

• Do not wear your hearing devices in the bath or

shower or immerse them in water.

• If your hearing instruments do become wet, do not

attempt to dry them in an oven or microwave. Do
not adjust any controls. Open the battery doors
immediately, and allow your hearing instruments to
dry naturally for 24 hours.

• Protect your hearing devices from excessive heat

(hair dryer, vehicle glove box or dashboard).

• Ensure you do not twist or squeeze the tube when

your hearing instruments are placed in their case.

• Regular use of a dehumidifier, such as a Dri-Aid kit,

can help prevent corrosion.

• Do not drop your hearing devices or knock them

against hard surfaces.

10

Cleaning your hearing instruments

Ear wax is natural and common. Ensuring your hearing
devices, earmolds and domes are free of ear wax is an
important step in your daily cleaning and maintenance
routine.

• Never use alcohol to clean your hearing devices,

earmolds or domes.

• Do not use sharp tools to dislodge ear wax. Sticking

household items into your hearing devices or
earmolds can seriously damage them.

Hearing instruments with earmolds

Earmolds send amplified sound
from the hearing devices into the
ears. They must fit into your ears
snugly and comfortably. If
amplified sound leaks out of your
ear, you may hear whistling.

Always ensure earmolds are clean and free of earwax.
Do not use alcohol to clean your earmolds. If the
earmolds become plugged, clear the opening with a
wax loop or pipe cleaner. If your physician prescribes
eardrops, clean any moisture that may get into the
earmolds or tubing to prevent plugging.

If the earmolds require further cleaning, disconnect
the plastic tube from the hook of the hearing devices.

11

Wash only the earmolds in warm water with a mild
soap. Rinse them with cool water and allow them to
dry overnight. Make sure the earmold tubes are dry
before reconnecting them to each hook on your
hearing devices.

Hearing instruments with slim tubes
and domes

You should have the slim tubes and
domes replaced by your hearing
healthcare professional
approximately every three to six
months or when they become stiff,
brittle or discoloured. Clean the
domes daily with a damp cloth. You should also clean
the slim tubes periodically, with the cleaning pin
provided, when you begin to notice debris in and
around the tubes.

1. Hold the slim tube in one hand and the hearing

instrument in the other hand.

2. Gently pull the hearing instrument until it detaches

from the slim tube.

3. Use a damp cloth to clean the outside of the slim

tube and dome.

4. Remove the dome from the slim tube before

cleaning the slim tube.

12

5. Using the cleaning pin provided in the

kit, gently insert the cleaning pin
where the slim tube attaches to the
hearing instrument and push the pin
all the way through the tube.

Note: The slim tubes and domes
should never be rinsed or submerged in
water as water drops may become lodged in the tube,
block sound or damage the electrical components of
the hearing instrument.

6. Once the slim tube has been cleaned, reattach it by

gently pushing the hearing instrument onto the
slim tube.

Assistive listening devices

Listening in public places

Shine’s telecoil option can also help you
listen in public places equipped with
telecoil compatible assistive listening
devices such as a loop system. When
you see this symbol, it means that there
is loop system installed; this loop system is
compatible with your hearing instrument. Please
contact your hearing healthcare provider for more
information on loop systems.

13

Warnings

Hearing devices should only be used as directed by
your physician or hearing healthcare professional.

Hearing devices will not restore normal hearing and
will not prevent or improve a hearing impairment
resulting from organic conditions.

Do not use your hearing devices in explosion
hazard areas.

Allergic reactions to hearing devices are unlikely.
However, if you experience itching, redness,
soreness, inflammation or a burning sensation in or
around your ears, inform your hearing healthcare
professional and contact your physician.

In the unlikely case that any parts remain in the ear
canal after the removal of the hearing instrument,
contact a physician immediately.

Remove your hearing devices for CT and MRI scans
or for other electromagnetic procedures.

Special care should be exercised in wearing hearing
devices when maximum sound pressure levels
exceed 132 decibels. There may be a risk of
impairing your remaining hearing. Speak with your
hearing healthcare professional to ensure the
maximum output of your hearing devices is suitable
for your particular hearing loss.

14

Battery warnings

Never leave hearing devices or batteries where
small children and pets can reach them.

Never put hearing devices or batteries in your
mouth. If a hearing device or battery is swallowed,
call a physician immediately.

Warning to hearing healthcare professional

Domes should never be fitted on patients with
perforated eardrums, exposed middle ear cavities, or
surgically altered ear canals. In the case of such a
condition, we recommend to use a customized ear
mold.

Precautions

The use of hearing devices is only part of hearing
rehabilitation; auditory training and lip reading
instruction may be required as well.

In most cases, infrequent use of hearing devices
does not provide full benefit. Once you have
become accustomed to your hearing devices, wear
your hearing devices everyday all day.

Your hearing devicesusethemost modern
components to provide the best possible sound
quality in every listening situation. However,
communication devices such as digital cell phones

15

can create interference (a buzzing sound) in hearing
devices. If you experience interference from a cell
phone being used close by, you can minimize this
interference in a number of ways. Switch your
hearing devices to another program, turn your head
in a different direction or locate the cell phone and
move away from it.

Labeling

The serial number and year of manufacture are located
inside the battery door.

16

Troubleshooting guide

Cause Possible remedy

No sound

• Not turned on

• Low/dead battery

• Poor battery contact

• Battery upside down

• Earmolds/

slim tubes/domes
blocked with ear wax

• Plugged microphone

protector

Not loud enough

• Low volume

• Low battery

• Earmolds/slim tubes/

domes not inserted
properly

• Change in hearing

• Earmolds/slim tubes/

domes blocked with
ear wax

• Plugged microphone

protector

Intermittent

• Low battery

• Dirty battery contact

• Turn on

• Replace battery

• Consult your hearing healthcare professional

• Insert battery plus (+) side up

• Clean earmolds or slim tubes and domes.
See “Cleaning your hearing instrument”.
Consult your hearing healthcare professional.

• Consult your hearing healthcare professional

• Turn up volume; see hearing healthcare
professional for models without a manual
volume control or if problem persists.

• Replace battery

• See “Putting your hearing instruments on
your ears”. Reinsert carefully.

• Consult your hearing healthcare professional

• Clean shells and domes. See “Cleaning your
hearing instrument”. Consult your
hearing healthcare professional.

• Consult your hearing healthcare professional

• Replace battery

• Consult your hearing healthcare professional

17

Cause Possible remedy

Two long beeps

• Low battery

• Replace battery

Whistling

• Earmolds/slim tubes/

• Remove and reinsert carefully
domes not inserted
properly

• Hand/clothing near ear

• Poorly fitting shells/

• Remove hand/clothing from ear

• Consult your hearing healthcare professional
domes

Not clear, distorted

• Poorly fitting earmolds/

• Consult your hearing healthcare professional
slim tubes/domes

• Earmolds/slim tubes/
domes blocked with
ear wax

• Low battery

• Plugged microphone

• Clean shells and domes. See “Cleaning your
hearing instrument”. Consult your hearing
healthcare professional.

• Replace battery

• Consult your hearing healthcare professional

protector

Shells/domes falling out of ear

• Poorly fitting earmolds/

• Consult your hearing healthcare professional

slim tubes/domes

• Earmolds/domes
not inserted properly

• See “Putting your hearing instruments on
your ears”. Reinsert carefully.

18

Cause Possible remedy

Weak on the telephone

• Telephone not
positioned properly

• Hearing instrument

• Move telephone receiver around ear for
clearer signal. See “Using the telephone”.

• Consult your hearing healthcare professional

requires adjustment

For any problems not listed in the guide, contact your hearing healthcare
professional. If you do not have a hearing healthcare professional, please
contact the nearest office listed on the back page of this booklet.

19

Warning to hearing instrument dispensers
(to comply with the U.S. Food and Drug
Administration (FDA) regulations)

A hearing instrument dispenser should advise a
prospective hearing instrument user to consult promptly
with a licensed physician (preferably an ear specialist)
before dispensing a hearing instrument if the hearing
instrument dispenser determines through inquiry, actual
observation, or review of any other available
information concerning the prospective user, that the
prospective user has any of the following conditions: (i)
Visible congenital or traumatic deformity of the ear. (ii)
History of active drainage from the ear within the
previous 90 days. (iii) History of sudden or rapidly
progressive hearing loss within the previous 90 days.
(iv) Acute or chronic dizziness. (v) Unilateral hearing loss
of sudden or recent onset within the previous 90 days.
(vi) Audiometric air-bone gap equal to or greater than 15
decibels at 500 hertz (Hz), 1,000 Hz, and 2,000 Hz. (vii)
Visible evidence of significant cerumen accumulation or
a foreign body in the ear canal. (viii) Pain or discomfort
in the ear. Special care should be exercised in selecting
and fitting a hearing instrument whose maximum sound
pressure level exceeds 132 decibels because there may
be risk of impairing the remaining hearing of the hearing
instrument user. [This provision is required only for
those hearing instruments with a maximum sound

20

pressure capability greater than 132 decibels (dB).]

Important notice for prospective hearing
instrument users

Good health practice requires that a person with a
hearing loss have a medical evaluation by a licensed
physician (preferably a physician who specializes in
diseases of the ear) before purchasing a hearing
instrument.

Licensed physicians who specialize in diseases of the
ear are often referred to as otolaryngologists,
otologists or otorhinolaryngologists. The purpose of
medical evaluation is to assure that all medically
treatable conditions that may affect hearing are
identified and treated before the hearing instrument is
purchased. Following the medical evaluation, the
physician will give you a written statement that states
that your hearing loss has been medically evaluated
and that you may be considered a candidate for a
hearing instrument. The physician will refer you to an
audiologist or a hearing instrument dispenser, as
appropriate, for a hearing instrument evaluation. The
audiologist or hearing instrument dispenser will
conduct a hearing instrument evaluation to assess
your ability to hear with and without a hearing
instrument. The hearing instrument evaluation will
enable the audiologist or dispenser to select and fit a

21

hearing instrument to your individual needs. If you
have reservations about your ability to adapt to
amplification, you should inquire about the availability
of a trial-rental or purchase-option program. Many
hearing instrument dispensers now offer programs
that permit you to wear a hearing instrument for a
period of time for a nominal fee after which you may
decide if you want to purchase the hearing instrument.
Federal law restricts the sale of hearing instruments to
those individuals who have obtained a medical
evaluation from a licensed physician. Federal law
permits a fully informed adult to sign a waiver
statement declining the medical evaluation for
religious or personal beliefs that preclude consultation
with a physician. The exercise of such a waiver is not in
your best health interest and its use is strongly
discouraged.

Children with hearing loss

In addition to seeing a physician for a medical
evaluation, a child with a hearing loss should be
directed to an audiologist for evaluation and
rehabilitation since hearing loss may cause problems
in language development and the educational and
social growth of a child. An audiologist is qualified by
training and experience to assist in the evaluation and
rehabilitation of a child with a hearing loss.

22

Unitron distributors

Corporate Office/International

20 Beasley Drive, P.O. Box 9017, Kitchener, ON N2G 4X1 Canada

Australia

Level 2, Norwest Quay, 21 Solent
Circuit, Baulkham Hills, NSW,
NSW 2153

Belgium

Baron de Vironlaan, 60
b-1700 Dilbeek

Canada

20 Beasley Drive, P.O. Box 9017,
Kitchener, ON N2G 4X1

China

No. 78, Qi Ming Road,
Export Processing Zone District B,
Suzhou Industrial Park, P.R. 215021

Denmark

Nitivej 10, DK-2000 Frederiksberg

European Representative

Daimlerstrasse 22, 70736
Fellbach-Oeffingen, Germany

France

5 bis, rue Maryse Bastié - BP 15
69671 Bron Cedex, France

Netherlands

Ir. D.S. Tuijnmanweg 10,
4131 PN VIANEN

Unitron Hearing Ltd.

20 Beasley Drive, P.O. Box 9017,
Kitchener, ON N2G 4X1 Canada

New Zealand

10/215 Rosedale Rd., M277 Private
Bag, 300987, Albany, Auckland

South Africa

First Floor – Selborne House,
Fourways Golf Park, Roos Street,
Fourways, Johannesburg

Spain

Avenida de la Industria nº13/15,
Polígono de Canastell,
03690 Sant Vicent del Raspeig.
Alicante, España

Sweden

Förmansvägen 2, 4 tr
SE-11743, Stockholm, Sweden

United Kingdom

St. George House, Cygnet Court,
Centre Park, Warrington, Cheshire
WA1 1PD

U.S.A.

Suite A, 2300 Berkshire Lane North,
Plymouth, MN 55441

Dis t rib u to r

www.unitron.com

10-038 029-5834-02