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Shine™ Rev
micro BTE
(behind-the-ear)
hearing aid guide
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Thank you
Thank you for choosing Unitron hearing aids.
At Unitron, we care deeply about people with
hearing loss. We work closely with hearing
healthcare professionals to make advanced,
purpose-driven solutions available to everyone.
Because hearing matters.
This user guide applies to the following models:
Shine Rev M BTE
Your hearing aids
Hearing healthcare professional: _______________
___________________________________________
Telephone: _________________________________
Model:_____________________________________
Serial number: ______________________________
Replacement batteries: Size 312
Warranty: __________________________________
Program 1 is for: ____________________________
Program 2 is for: ____________________________
Program 3 is for: ____________________________
Program 4 is for: ____________________________
Date of purchase: ____________________________
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Quick reference
Changing batteries Low battery warning
2 beeps every
30 minutes
312
On/O
Plus
(+) signs
On O Open
Push button
switching programs
Table of contents
Your hearing aids at a glance ..................................................... 2
Warnings .................................................................................... 4
Putting your hearing aids on your ears.......................................8
Turning your hearing aids on and o ....................................... 10
Batter y information ................................................................... 11
Tips for wearing hearing aids for the rst time ..........................14
Operating instructions ............................................................. 16
Using the telephone ..................................................................17
Protecting your hearing aids .................................................... 18
Cleaning your hearing aids ........................................................19
Troubleshooting guide ............................................................. 23
Warning to hearing aid dispensers
(to comply with the U.S. Food and Drug
Administration (FDA) regulations) ...........................................28
Information and explanation of symbols ..................................31
Patient feedback ...................................................................... 33
Additional notes ....................................................................... 34
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Your hearing aids at a glance
1 Earhook - your custom made earmold attaches to
your hearing aids using the earhook
2 Microphone - sound enters your hearing aids
through the microphones. Microphone shield protects microphones from dirt & debris
3 Push button - switches between listening programs
4 Battery door (on & o ) - close the door to turn on
your hearing aids, partly open the door to turn o
your hearing aids. Opening the door all the way
gives you access to change the battery
5 Tubing - part of the earmold that attaches it to the
earhook
6 Earmold - allows the sound to pass from the
hearing aids to the ear and holds the hearing aids
in place
7 Slim tube - sound travels down the slim tube to
the ear canal
8 Retention piece - helps prevent the dome and slim
tube from moving out of the ear canal
9 Dome - holds the slim tube in place in your ear
canal
2
3
2
4
2
3
2
4
1
5
6
7
8
9
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Warnings
The intended use of hearing aids is to
amplify and transmit sound to the ears and
hereby compensate for impaired hearing.
The hearing aids (specially programmed for
each hearing loss) must only be used by the
intended person. They should not be used
by any other person as they could damage
hearing.
Hearing aids should only be used as
directed by your physician or hearing
healthcare professional.
Hearing aids will not restore normal
hearing and will not prevent or improve a
hearing impairment resulting from organic
conditions.
Do not use your hearing aids in explosion
hazard areas.
Allergic reactions to hearing aids are unlikely.
However, if you experience itching, redness,
soreness, inflammation or a burning
sensation in or around your ears, inform
your hearing healthcare professional and
contact your physician.
In the unlikely case that any parts remain in
the ear canal aer the removal of the hearing
aid, contact a physician immediately.
Remove your hearing aids for CT and
MRI scans or for other electromagnetic
procedures.
Special care should be exercised in wearing
hearing aids when maximum sound
pressure levels exceed 132 decibels. There
may be a risk of impairing your remaining
hearing. Speak with your hearing healthcare
professional to ensure the maximum output
of your hearing aids is suitable for your
particular hearing loss.
Battery warnings
Never leave hearing aids or batteries where
small children and pets can reach them.
Never put hearing aids or batteries in
your mouth. If a hearing aid or battery is
swallowed, call a physician immediately.
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Precautions
The use of hearing aids is only part of
hearing rehabilitation; auditory training and
lip reading instruction may be required as
well.
In most cases, infrequent use of hearing
aids does not provide full benet. Once you
have become accustomed to your hearing
aids, wear your hearing aids everyday all
day.
Your hearing aids use the most modern
components to provide the best possible
sound quality in every listening situation.
However, communication devices such as
digital cell phones can create interference
(a buzzing sound) in hearing aids. If you
experience interference from a cell phone
being used close by, you can minimize this
interference in a number of ways. Switch
your hearing aids to another program, turn
your head in a dierent direction or locate
the cell phone and move away from it.
This hearing aid is not designed to be used
for children under 36 months. The hearing
aid contains small parts that can cause
choking if swallowed by children. Keep
out of reach of pets, children and mentally
challenged people. If swallowed, consult a
physician or hospital immediately.
External devices may only be connected if
they have been tested in accordance with
corresponding IECXXXXX standards. Only
use accessories approved by Phonak AG, to
avoid any electrical shock.
Note to hearing healthcare professional
Domes should never be tted on patients
with perforated eardrums, exposed middle
ear cavities, or surgically altered ear
canals. In the case of such a condition, we
recommend to use a customized ear mold.
Labeling
The serial number and year of manufacture are
located inside the battery door.
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Putting your hearing aids on your ears
Your hearing aids may be color-coded with a
small dot on the battery door: red = right ear;
blue = le ear.
Hearing aids with earmolds
1. Hold the earmold between
your thumb and index
nger. The opening should
be pointing in towards
your ear canal with the BTE
resting upwards above
your ear.
2. Carefully insert the
earmold in your ear. You
may need to twist it
slightly to the back. The
earmold should t into
your ear snugly and
comfortably. Gently pull
down and back on your
earlobe to help you insert
the earmold into your ear
canal more easily.
1.
2.
3.
3. Place the hearing aid over the top of your ear.
Hearing aids with slim tubes
1. Place the hearing aid over
the top of your ear. The
slim tube should lie flush
against your head and not
stick out.
2. Hold the slim tube where it
attaches to the dome and
gently push the dome into
your ear canal.
3. Place the retention piece
in your ear so it rests at the
bottom of the opening of
your ear canal.
1.
3.
2.
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Turning your hearing aids on and o
Your hearing aids have a three-position battery
door that acts as an on/o switch and that
allows access to the battery compartment.
1. On: Close the battery door
fully.
Note: It may take 5 seconds
before the hearing aid turns
on. Your hearing healthcare
provider can increase the
start up delay if required.
2. O: Partially open the
battery door.
3. Open: Fully open the
battery door to access and
change the battery.
Note: When turning your
hearing aid on and o while
it is on the ear, grasp the top
and bottom of the device with
your index nger and thumb.
Use your thumb to open and
close the battery door.
1.
2.
3.
Battery information
To replace the battery, fully open the battery
door for access to the battery compartment.
Low battery warning
Two long beeps indicate the hearing aid battery
is low. Aer the low battery warning, sounds
may not be as clear. This is normal and can be
xed by changing the batteries in the hearing
aids.
If you are not able to hear the low battery
warning, your hearing healthcare professional
can change its pitch or loudness. If you prefer, it
can be turned o entirely.
Your hearing aids are designed to generate a
low battery warning every 30 minutes until you
change the batteries, but depending on the
condition of the batteries, they may die before
another low battery warning occurs. Therefore,
it is recommended that the batteries are
replaced as soon as possible once you hear the
low battery warning.
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Replacing the battery
1. Gently swing out the battery
door with your ngernail.
2. Grasp the battery with your
thumb and index nger and
remove.
3. Insert the new battery into the
battery compartment with the
plus (+) sign on the battery
facing the same way as the
plus (+) sign on the side of the
battery door. This will ensure
that the battery door closes
properly.
Note: If the battery is inserted
incorrectly, the hearing aid will
not turn on.
4. Close the battery door.
2.
3.
1.
4.
Caring for batteries
Always discard batteries in a safe and
environmentally friendly way.
To prolong battery life, remember to turn your
hearing aids o when not in use, especially
when asleep.
Remove the batteries and keep the battery door
open while hearing aids are not being worn,
especially when asleep. This will allow internal
moisture to evaporate.
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Tips for wearing hearing aids for the
rst time
• Start in a quiet room at home rst to get
used to the new sound quality. Sounds like
the ticking of a clock, the humming of the
computer, the beep of the microwave or the
rustling of clothes or paper may seem loud
to you at rst, because you have not been
hearing them properly for a long time.
• Read aloud to yourself and learn to adjust
the volume of your own voice when you are
wearing the hearing aids.
• Talk to dierent people and learn how to
distinguish between dierent sound patterns
again.
• It will take some time before you are
completely used to your hearing aids and can
fully enjoy the benets.
• Wear your hearing aids for as many hours a
day as you can, and for a little longer each
day.
• Make notes at the back of this booklet,
write down dicult situations and describe
what any unpleasant noises were like. This
information will help your hearing healthcare
professional to ne-tune the hearing aids
better for your needs.
• Involve your family and friends in this
familiarization period. For example,
ask someone to set the television to a
comfortable volume.
• When you are beginning to get used to
wearing the hearing aids, wear them in more
dicult listening environments such as the
oce, at parties or in restaurants. This can
be dicult even for people who can hear
normally. Give yourself time to regain your
ability to hear in these dicult situations.
• Make your hearing aids part of your everyday
life and be patient with yourself while you are
learning to hear sounds correctly.
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Operating instructions
Your hearing aids come with a push button that
allows you to further adjust them.
Push button - program control
Your hearing aids are equipped with
a push button which can be used to
switch between programs. Each time
you push the button, you will move to a new
hearing aid program.
Your hearing aids beep to indicate which
program you are in.
Program 1 (e.g. AutoMic) 1 beep
Program 2 (e.g. speech in noise) 2 beeps
Program 3 (e.g. telephone) 3 beeps
Program 4 (e.g. music) 4 beeps
Please see the front of this booklet for a listing
of your personalized programs.
Using the telephone
As telephones do not all work the same, you
may experience dierent results from dierent
phones. You can use many phones by simply
holding the receiver to your ear, without the
need to change to a dedicated telephone
program on your hearing aid. You may need to
move the handset slightly up or back to nd the
position that sounds best to you.
Depending on the phone type you use, your
hearing healthcare professional might have
selected a dedicated phone program on your
hearing aids.
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Protecting your hearing aids
• Open the battery door when not in use.
• Always remove your hearing aids when
using hair care products. The hearing aids
can become clogged and cease to function
properly.
• Do not wear your hearing aids in the bath or
shower or immerse them in water.
• If your hearing aids do become wet, do not
attempt to dry them in an oven or microwave.
Do not adjust any controls. Open the battery
doors immediately, and allow your hearing
aids to dry naturally for 24 hours.
• Protect your hearing aids from excessive heat
(hair dryer, vehicle glove box or dashboard).
• Regular use of a dehumidier, such as a
Dri-Aid kit, can help prevent corrosion and
prolong the life of your hearing aids.
• Do not drop your hearing aids or knock them
against hard surfaces.
Cleaning your hearing aids
Use a so cloth to clean your hearing aid at the
end of each day, and place it in its case with
the battery door open to allow moisture to
evaporate.
Ear wax is natural and common. Ensuring your
hearing aids are free of ear wax is an important
step in your daily cleaning and maintenance
routine.
Never use alcohol to clean your hearing aids,
earmolds or domes.
Do not use sharp tools to dislodge ear wax.
Sticking household items into your hearing aids
or earmolds can seriously damage them.
Cleaning your earmolds
Clean the earmold and the
outside of the earhook with a
damp cloth at the end of each
day.
Do not use alcohol to clean
your earmolds.
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If the earmolds become plugged, clear the
opening with a wax loop or pipe cleaner.
If your physician prescribes eardrops, clean
any moisture that may get into the earmolds or
tubing to prevent plugging.
If the earmolds require further cleaning:
1. Disconnect the plastic tube from the hook of
the hearing aid, by holding the hearing aid in
one hand and gently pulling the tubing away
from the earhook.
2. Wash only the earmolds and tubing in warm
water with a mild soap.
3. Rinse them with cool water and dry
overnight.
4. Make sure the earmold tubes are completely
dry. Reconnect them to the earhook on your
hearing aid by sliding the tubing back on
to the earhook. Use of a hearing aid blower
can assist with removing moisture/debris
from the tube. See your hearing healthcare
professional for more information.
Cleaning your slim tubes and domes
You should have the slim tubes
and domes replaced by your
hearing healthcare professional
approximately every three to six
months or when they become
sti, brittle, or discolored.
Clean the outside of the domes at the end of
each day with a damp cloth.
You should also clean the slim tubes
periodically, with the cleaning pin provided,
when you begin to notice debris in and around
the tubes.
1. Hold the slim tube in one hand and the
hearing aid in the other hand.
2. Gently turn the hearing aid until it detaches
from the slim tube.
3. Use a damp cloth to clean the outside of the
slim tube and dome.
4. Remove the dome from the slim tube by
pulling gently, before cleaning the slim tube.
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5. Using the black cleaning
pin provided in the
kit, gently insert the
cleaning pin where the
slim tube attaches to the
hearing aid and push the
pin all the way through the tube.
Note: The slim tubes and domes should never
be rinsed or submerged in water as water drops
may become lodged in the tube, block sound
or damage the electrical components of the
hearing aid.
6. Once the slim tube has been cleaned,
reattach it by gently turning the hearing aid
onto the slim tube.
7. Reattach the dome to the slim tube by gently
pushing it back onto the threading at the
end of the tube. You will feel the dome click
onto the ridges of the slim tube, and you
won’t be able to push it any further.
Cause Possible remedy
No sound
Not turned on Turn on
Low/dead battery Replace battery
Poor battery contact Consult your hearing
healthcare professional
Battery upside down Insert battery plus (+) side
up
Earmolds/slim tubes/
domes blocked with ear
wax
Clean earmolds/ domes.
See “Cleaning your
hearing aids.” Use
cleaning pin to dislodge
ear wax in slim tubes.
Consult your hearing
healthcare professional
Plugged microphone
shield
Consult your hearing
healthcare professional
Troubleshooting guide
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Cause Possible remedy
Not loud enough
Low volume Turn up volume; see
hearing healthcare
professional for models
without a manual volume
control or if problem
persists
Low battery Replace battery
Earmolds/slim tubes/
domes not inserted
properly
See “Putting your hearing
aids on your ears.” Remove
and reinsert carefully
Change in hearing Consult your hearing
healthcare professional
Earmolds/slim tubes/
domes blocked with ear
wax
Clean earmolds. See
“Cleaning your hearing
aids.” Use cleaning pin
to dislodge ear wax
in slim tubes. Consult
your hearing healthcare
professional
Plugged microphone
shield
Consult your hearing
healthcare professional
Cause Possible remedy
Intermittent
Low battery Replace battery
Dirty battery contact Consult your hearing
healthcare professional
Two long beeps
Low battery Replace battery
Whistling
Earmolds/slim tubes/
domes not inserted
properly
See “Putting your hearing
aids on your ears.” Remove
and reinsert carefully
Hand/clothing near ear Move hand/clothing away
from your ear
Poorly tting earmolds/
slim tubes/domes
Consult your hearing
healthcare professional
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Cause Possible remedy
Not clear, distorted
Poorly tting earmolds/
slim tubes/domes
Consult your hearing
healthcare professional
Earmolds/slim tubes/
domes blocked with ear
wax
Clean earmolds. See
“Cleaning your hearing
aids.” Use cleaning pin
to dislodge ear wax
in slim tubes. Consult
your hearing healthcare
professional
Low battery Replace battery
Plugged microphone
shield
Consult your hearing
healthcare professional
Earmolds/slim tubes/domes falling out of ear
Poorly tting earmolds/
slim tubes/domes
Consult your hearing
healthcare professional
Earmolds/slim tubes/
domes not inserted
properly
See “Putting your hearing
aids on your ears.” Remove
and reinsert carefully
Cause Possible remedy
Weak on the telephone
Telephone not positioned
properly
Move telephone receiver
around ear for clearer
signal. See “Using the
telephone”
Hearing aid requires
adjustment
Consult your hearing
healthcare professional
For any problems not listed in the guide or for
service assistance, contact your hearing healthcare
professional.
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Warning to hearing aid dispensers
(to comply with the U.S. Food and Drug
Administration (FDA) regulations)
A hearing aid dispenser should advise a prospective hearing aid
user to consult promptly with a licensed physician (preferably
an ear specialist) before dispensing a hearing aid if the hearing
aid dispenser determines through inquiry, actual observation,
or review of any other available information concerning the
prospective user, that the prospective user has any of the
following conditions: (i) Visible congenital or traumatic deformity
of the ear. (ii) History of active drainage from the ear within the
previous 90 days. (iii) History of sudden or rapidly progressive
hearing loss within the previous 90 days. (iv) Acute or chronic
dizziness. (v) Unilateral hearing loss of sudden or recent onset
within the previous 90 days. (vi) Audiometric air-bone gap
equal to or greater than 15 decibels at 500 hertz (Hz), 1,000
Hz, and 2,000 Hz. (vii) Visible evidence of signicant cerumen
accumulation or a foreign body in the ear canal. (viii) Pain
or discomfort in the ear. Special care should be exercised in
selecting and tting a hearing aid whose maximum sound
pressure level exceeds 132 decibels because there may be risk
of impairing the remaining hearing of the hearing aid user. [This
provision is required only for those hearing aids with a maximum
sound pressure capability greater than 132 decibels (dB).]
Important notice for prospective hearing aid users
Good health practice requires that a person with a hearing loss
have a medical evaluation by a licensed physician (preferably
a physician who specializes in diseases of the ear) before
purchasing a hearing aid.
Licensed physicians who specialize in diseases of the ear
are oen referred to as otolaryngologists, otologists or
otorhinolaryngologists. The purpose of medical evaluation is
to assure that all medically treatable conditions that may aect
hearing are identied and treated before the hearing aid is
purchased. Following the medical evaluation, the physician will
give you a written statement that states that your hearing loss
has been medically evaluated and that you may be considered
a candidate for a hearing aid. The physician will refer you to an
audiologist or a hearing aid dispenser, as appropriate, for a
hearing aid evaluation. The audiologist or hearing aid dispenser
will conduct a hearing aid evaluation to assess your ability to
hear with and without a hearing aid. The hearing aid evaluation
will enable the audiologist or dispenser to select and t a hearing
aid to your individual needs. If you have reservations about your
ability to adapt to amplication, you should inquire about the
availability of a trial-rental or purchase-option program. Many
hearing aid dispensers now oer programs that permit you to
wear a hearing aid for a period of time for a nominal fee aer
which you may decide if you want to purchase the hearing aid.
Federal law restricts the sale of hearing aids to those individuals
who have obtained a medical evaluation from a licensed
physician. Federal law permits a fully informed adult to sign a
waiver statement declining the medical evaluation for religious or
personal beliefs that preclude consultation with a physician. The
exercise of such a waiver is not in your best health interest and its
use is strongly discouraged.
Children with hearing loss
In addition to seeing a physician for a medical evaluation, a
child with a hearing loss should be directed to an audiologist
for evaluation and rehabilitation since hearing loss may cause
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problems in language development and the educational
and social growth of a child. An audiologist who is qualied
by training and experience to assist in the evaluation and
rehabilitation of a child with hearing loss is recommended.
Cell phone
Some hearing aid users have reported a buzzing sound in their
hearing aids when they are using cell phones. According to the
ANSI C63.19 standard, the compatibility of a particular hearing
aid and cell phone can be predicted by adding the rating for the
hearing aid immunity to the rating for the cell phone emissions.
The sum of the hearing aid rating (e.g. M2/T2 = 2) and the
telephone rating (e.g. M3/T3 = 3) is 5, and any combination
that equals 5 will provide ‘normal use’. A sum of 6 or greater
indicates ‘excellent performance’. The equipment performance,
measurements, categories and system classications are based
upon the best information available but cannot guarantee that all
users will be satised.
The rating of this hearing aid is at least M2/T2. Your hearing
healthcare professional can provide the actual rating for this
hearing aid.
Note: the performance of the individual hearing aids may
vary with individual cell phones. Therefore, please try the
hearing aid with your cell phone or, if you are purchasing a
new phone, please be sure to try it with your hearing aid prior
to purchase. For additional guidance, please ask your hearing
healthcare professional for the booklet entitled “Hearing aid
compatibility with digital wireless cell phones.”
Information and explanation of
symbols
xxxx
With the CE symbol, Unitron Hearing conrms that this
Unitron product – including accessories – meets the
requirements of the Medical Devices Directive 93/42/
EEC, as well as the R&TTE Directive 1999/5/EC on radio
and telecommunications transmitters. The numbers
aer the CE symbol correspond to the code of certied
institutions under the above-mentioned directives.
This symbol indicates that it is important for the user to
read and take into account the relevant information in
this user guide.
This symbol indicates that it is important for the user
to pay attention to the relevant warning notices in this
user guide.
Important information for handling and product safety.
This symbol indicates that the products described in
these user instructions adhere to the requirements for
an application part of Type B of EN 60601-1. The surface
of the hearing aid is specied as applicated part of
TypeB.
This symbol shall be accompanied by the name and
the address of the authorised representative in the
European Community.
This symbol shall be accompanied by the name and
the address of the manufacturer (who are placing this
device on the market).
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Operating conditions:
This device is designed such that it functions without problems or
restrictions if used as intended, unless otherwise noted in these
user guides.
Transport and storage conditions:
Temperature: –20° to +60° Celsius (–4° to +140° Fahrenheit).
Humidity Transportation: Up to 90% (non condensing).
Humidity Storage: 0% to 70%, if not in use.
Atmospheric pressure: 200 hPA to 1500 hPa.
The symbol with the crossed-out garbage bin is to
make you aware that this device may not be thrown
away as normal household waste. Please dispose of
old or unused devices, at waste disposal sites intended
for electronic waste, or give your device to your hearing
healthcare professional for disposal. Proper disposal
protects the environment and health.
Patient feedback
Record your specic needs or concerns and bring to
your rst oce visit aer getting your hearing aids.
This will help your hearing healthcare professional
to address your needs.
________________________________________
________________________________________
________________________________________
________________________________________
________________________________________
________________________________________
________________________________________
________________________________________
________________________________________
________________________________________
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Additional notes
___________________________________________
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___________________________________________
___________________________________________
___________________________________________
___________________________________________
___________________________________________
___________________________________________
___________________________________________
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Unitron Hearing
20 Beasley Drive, P.O. Box 9017,
Kitchener, ON N2G 4X1 Canada
Unitron Hearing GmbH
Max-Eyth-Straße 20, 70736
Fellbach-Oengen, Germany
For a listing of Unitron group
companies, please visit
www.unitron.com
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Distributor
unitron.com
14-021 029-5967-02
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