Unitron Remote control 2 User Manual

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Remote control  guide

Thank you

Thank you for choosing remote control  for your

Unitron hearing aids.

At Unitron, we care deeply about people with

hearing loss. We work closely with hearing healthcare professionals to make advanced, purpose-driven solutions available to everyone. Because hearing matters.

The intended use of the remote control  is

to enable easy changes of your hearing aid programs and volume.

The remote control  must be congured for

your hearing aids by your hearing healthcare professional before you can use it.

Your remote control 

Hearing healthcare professional: ____________

____________________________________

Telephone: _________________________________

Serial number: ______________________________

Replacement batteries: One AAA (1.5 Volt)

Warranty: __________________________________

Date of purchase: ____________________________

Light indicator changes to yellow or red

AAA

Low battery warning

Battery size

Changing batteries

Quick reference

1 On/O switch 2 Indicator light 3 +/– buttons

4 Program change button

5 Home button 6 Battery compartment

On/O

On O

Table of contents

Your remote control  at a glance ............................................... 2

Turning your remote control  on and o.................................... 4

Replacing the battery ................................................................. 5

Operating instructions ............................................................... 7

Understanding the indicator light .............................................. 9

Adjusting your hearing aids with your remote control  .......... 

Caring for your remote control  ............................................... 

Cleaning your remote control  ................................................ 

Troubleshooting guide ..............................................................14

Warnings .................................................................................. 16

Information and explanation of symbols ..................................21

Compliance information ........................................................... 23

Your remote control  at a glance

1 On-o switch - turn your remote control on or

o and lock it to avoid sending unintentional commands

2 Indicator light - will light up when you turn on the

remote control or press any button green light = battery OK yellow light = low battery red light = very low battery

3 +/– buttons - adjusts the volume of your hearing

aids

4 Program change button - advances your hearing

aid to the next listening program

5 Home button - returns your hearing aids to their

start-up program and start-up settings

6 Battery compartment - allows access to change

the battery

1 2

Turning your remote control  on and o

Your remote control has an On-O switch located

on the le side of the remote.

• To turn the remote control on, slide the switch

to the On or unlocked position, revealing a white dot.

• To turn the remote control o, slide the switch

to the O, hiding the white dot. Sliding the switch to the O position will avoid sending unintentional commands to your hearing aids (while the device is in your handbag or pocket).

OOn

Replacing the battery

The battery compartment is located on the back

of the remote.

1. Slide the battery cover in the direction of the arrow.

2. Grasp the old battery with your thumb and index nger and remove.

3. Insert the new battery into the battery compartment in the correct +/– position, placing the battery’s minus (–) end into the compartment rst.

4. Slide the battery cover in the opposite direction of the arrow.

The mini-USB port cannot be used for battery

charging. It is to be used for programming purposes by your hearing healthcare professional.

Low battery warning

When the indicator light shines yellow or red instead of green, your remote control is warning you that the battery in your remote is low. You

will see the warning every time you turn on your remote control or send a command to your hearing aids until you change the battery or the battery dies.

Caring for batteries

Always discard batteries in a safe and

environmentally friendly way.

To prolong battery life, remember to turn the

remote control o when not in use.

Operating instructions

Before using your remote control , turn on your

hearing aids to ensure they are able to receive

the remote commands. Your remote is designed to be used comfortably

in your hand at a maximum distance of one

arm’s length (1 m/40”). Hold the remote so the

buttons are facing you, however, you do not

have to point the remote at your hearing aids.

Placing the remote directly next to or too close

to your hearing aids may decrease the remote’s

eectiveness.

The mini-USB port is to

be used for programming purposes only by your hearing healthcare professional.

Interference with medical devices:

This remote control uses low-power, digitally

coded transmission to communicate to your hearing system. Although unlikely,

interference with medical devices such as pacemakers is possible. Therefore pacemaker users must not keep this remote in or near a breast pocket.

Understanding the indicator light

When turning on the remote control , the

indicator light will switch on for two seconds,

indicating that the remote is ready to use. the

indicator light remains on as long as a button is

pressed.

If the indicator does not blink when a button is

pressed, the remote needs to be programmed by your hearing healthcare professional.

The indicator light will be either green or red,

depending on the battery status. Green: battery OK

Red: < 10% battery le.

Replace the battery immediately.

Adjusting your hearing aids with your remote control 

+/– buttons as volume control

Press + to increase the volume

Press – to decrease the volume

As the volume is adjusted, your hearing aids

may beep. Please refer to your hearing aid

guide for more information on your hearing aid

volume beeps.

Program change button

Press the program change button to

change to the next listening program in your hearing aids. Please refer to your hearing aid guide to determine which programs are available to you and your program beep notications.

Home button

Press the home button to return your

hearing aids and settings to their start-up program and the settings. Please refer to your hearing aid guide to determine which program is your start-up program.

Press and hold the home button for two

seconds to activate your main hearing program

as congure by your hearing healthcare professional.

Your hearing aids will beep to conrm chosen

selection.

Changes are applied to both hearing aids at the

same time.

Caring for your remote control 

• Open the battery compartment and remove

the battery if the remote control will not be used for long periods of time.

• Do not use your remote in the bath or shower

or immerse it in water.

• If your remote does become wet, do not

attempt to dry it in an oven or microwave. Do not adjust any controls. Open the battery compartment and allow your remote control to dry naturally for 24 hours.

• Protect your remote from excessive heat (hair

dryer, vehicle glove box or dashboard).

• Do not drop your remote or knock it against

hard surfaces.

• If the hearing aids do not respond to

the device because of an unusual eld disturbance, move away from the disturbing eld.

Cleaning your remote control 

Use a damp cloth to clean the outside of the remote. Do not use household cleaning products (washing powder, soap, etc.) or alcohol to clean the device. Never use a microwave or other heating device to dry yourremote.

Cause Possible remedy

Indicator light not working

Not turned on Turn on

Low/dead battery Replace battery

Poor battery contact Consult your hearing

healthcare professional

Battery upside down Insert battery plus (+) side up

Indicator light is yellow or red

Low battery Replace battery

Hearing aids not responding to remote control commands

Holding the remote toofar away

Move the remote a maximum

distance of one arm’s length

For any problems not listed in the guide, contact your hearing healthcare professional.

Troubleshooting guide

You can refer to the troubleshooting table below if

you are experiencing problems with your remote control. For problems with your hearing aids, please consult your hearing aid guide.

Warnings

Please read the information on the following pages before using your Unitron remote control.

Hazard warnings

Keep this device out of reach of pets and

children under 3 years.

Only use hearing aids that have been

specically programmed for you by your hearing healthcare professional.

Changes or modications to any of the

devices that were not explicitly approved by Unitron are not permitted.

This remote control uses low-power, digitally

coded transmission to communicate to your hearing system. Although unlikely, interference with medical devices such as pacemakers is possible. Therefore pacemaker users must not keep this remote control in or near a breast pocket.

Dispose of electrical components in

accordance with your local regulations.

Do not use the device in explosive areas

(mines or industrial areas with danger of

explosions, oxygen rich environments or areas where flammable anesthetics are handled) or where electronic equipment is prohibited.

External devices may only be connected if

they have been tested in accordance with corresponding IECXXXXX standards. Only use accessories approved by Unitron.

When operating machinery, ensure that no

parts get caught in the machine.

The mini-USB port is to be used for the

described purpose only.

Using the device, its connectors or cables

in any way contradictory to their intended purpose as described in this user guide (e.g., wearing the USB cable around the neck) can cause injury.

Only use accessories approved by Unitron to

avoid any electrical shock.

Battery warnings

Never leave your remote control or batteries

where small children and pets can reach them.

Remove the battery if you are not using the

remote control for a long period of time.

Never put your remote control or batteries in

your mouth. If a battery is swallowed, call a physician immediately.

Always use a high quality, long-life alkaline

battery as a replacement and dispose of the old one in an environmentally-friendly way. Do not use rechargeable batteries.

Precautions

Your remote control should only be used

as directed by your hearing healthcare professional.

If your remote control fails to operate

aer you have correctly inserted a new battery, contact your hearing healthcare professional.

Special medical or dental examination

including radiation described below, may adversely aect the correct functioning of your remote. Remove and keep it outside the examination room/area before undergoing a medical or dental examination with X-ray

(also CT scan) or any medical examinations

with MRI/NMRI scans, generating magnetic

elds.

Always bring both your remote control and

your hearing aids for service questions.

Your remote control and your hearing aids

are given a unique communication code. Because of this code, your remote control

will not aect hearing aids worn by others.

Your remote control uses the most modern

components to provide an extremely reliable experience with virtually no interference from other devices. However,

when operating the remote control near a

computer terminal, communication device

such as a digital cell phone, or other strong electromagnetic eld, it may be necessary to be at least 24 inches (60 centimeters) away to ensure proper operation.

If your hearing aids do not respond to the

remote control because of an unusual eld disturbance, move away from the disturbing

eld.

Keep the device at least 10 cm away from

any kind of magnets.

High-powered electronic equipment,

larger electronic installations and metallic structures may impair and signicantly reduce the operating range.

Labeling

The serial number and year of manufacture are

located inside the battery compartment. Please ll out the contact information sticker

provided with your new remote control and ax it to the inside of the battery door.

Information and explanation of symbols

xxxx

With the CE symbol, Unitron conrms that this Unitron product, including accessories, meets the requirements of the Medical Devices Directive 93/42/ EEC as well as the R&TTE Directive 1999/5/EC on radio and telecommunications transmitters. The numbers aer the CE symbol correspond to the code of certied institutions that were consulted under the abovementioned directives.

This symbol indicates that it is important for the user to

read and take into account the relevant information in this user guide.

This symbol indicates that it is important for the user

to pay attention to the relevant warning notices in this user guide.

Important information for handling and product safety.

Australian EMC and Radiocommunications compliance

label.

This symbol indicates that the products described in

these user instructions adhere to the requirements for an application part of Type B of EN 60601-1. The surface of the hearing aid is specied as applicated part of

Type B.

This symbol shall be accompanied by the name and

the address of the authorised representative in the European Community.

This symbol shall be accompanied by the name and

the address of the manufacturer (who are placing this

device on the market).

Operating conditions:

This device is designed such that it functions without problems

or restrictions if used as intended, unless otherwise noted in

these user guides.

-10° – 55° Celsius and relative humidity of <95% (non condensing).

Transport and storage conditions:

During transport or storage, the temperature should not exceed

the limit values of -20° – 60° Celsius and relative humidity of 90% for a long period of time. The air pressure between 500 and 1100 hPa is appropriate.

The symbol with the crossed-out garbage bin is to make

you aware that this device may not be thrown away as normal household waste. Please dispose of old or unused devices, at waste disposal sites intended for

electronic waste, or give your device to your hearing

healthcare professional for disposal. Proper disposal protects the environment and health.

Compliance information

Declaration of Conformity

Hereby Unitron declares that this Unitron product is in compliance with the essential requirements of the Radio and Telecommunications Terminal Equipment Directive 1999/5/EC. The full text of the Declaration of Conformity can be obtained

from the manufacturer or the local Unitron representative

whose address can be taken from the list on www.unitron.com (worldwide locations).

Notice 1:

This device complies with Part 15 of the FCC Rules and with RSS210 of Industry Canada. Operation is subject to the following two conditions:

1) this device may not cause harmful interference, and

2) this device must accept any interference received, including

interference that may cause undesired operation.

Notice 2:

Changes or modications made to this device not expressly

approved by Unitron may void the FCC authorization to operate

this device.

Notice 3:

This device has been tested and found to comply with the limits

for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference

to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this

device does cause harmful interference to radio or television

reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference

by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the device and receiver.

• Connect the device into an outlet on a circuit dierent from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Australia: Supplier Code Number N15398

New Zealand: Supplier Code Number Z1285