Unitron
remote control
guide
Thank you
Thank you for choosing a Unitron remote control
for your Unitron hearing aids.
At Unitron, we care deeply about people with
hearing loss. We work closely with hearing
healthcare professionals to make advanced,
purpose-driven solutions available to everyone.
Because hearing matters.
Your remote control
Hearing healthcare professional: _____________
____________________________________
Telephone: __________________________________
Serial number: _______________________________
Replacement batteries: One AAA (1.5 Volt),
standard or rechargeable
Warranty: ___________________________________
Date of purchase: _____________________________
Light indicator
changes to
yellow
AAA
Low battery warning
Battery size
Changing batteries
Quick reference
1 On/off switch
2 Indicator light
3 +/– buttons
4 Program change button
5 Home button
6 Battery compartment
On/Off
on off
1
2
4
5
3
6
1
Table of contents
Your remote control at a glance .......................................................2
Turning your remote control on and off ...........................................4
Replacing the battery .......................................................................5
Operating instructions .....................................................................7
Adjusting your hearing aids with your remote control ....................9
Caring for your remote control .......................................................13
Cleaning your remote control ........................................................ 14
Troubleshooting guide ................................................................... 15
Warnings ........................................................................................ 17
Declaration of conformity ..............................................................21
2
Your remote control at a glance
1 On-off switch - turn your remote control on or
off and lock it to avoid sending unintentional
commands
2 Indicator light - will light up when you turn on the
remote control or press any button
green light = battery OK
yellow light = low battery
3 +/- buttons
adjusts the volume of your hearing aids
adjusts comfort/clarity for your hearing aids
4 Program change button - advances your hearing
aid to the next listening program
5 Home button - returns your hearing aids to their
start-up program and start-up settings
6 Battery compartment - allows access to change
the battery
3
1
2
4
5
3
1
6
4
Turning your remote control on and off
Your remote control has an On-Off switch located
on the left side of the remote.
• To turn the remote control on, slide the switch
to the On or unlocked position, revealing a
white dot.
• To turn the remote control off, slide the switch
to the Off, hiding the white dot. Sliding the
switch to the Off position will avoid sending
unintentional commands to your hearing aids
(while the device is in your handbag or pocket).
on off
5
Replacing the battery
The battery compartment is located on the back
of the remote control.
1. Slide the battery
cover in the direction
of the arrow.
2. Grasp the old battery
with your thumb and
index finger and remove.
3. Insert the new
battery into
the battery
compartment in the
correct +/- position,
placing the battery’s
minus (-) end into the compartment first.
4. Slide the battery
cover in the opposite
direction of the
arrow.
6
Low battery warning
When the indicator light shines yellow instead of
green, your remote control is warning you that
the battery in your remote is low. You will see
the warning every time you turn on your remote
control or send a command to your hearing aids
until you change the battery or the battery dies.
Caring for batteries
Always discard batteries in a safe and
environmentally friendly way.
To prolong battery life, remember to turn the
remote control off when not in use.
7
Operating instructions
Before using your remote control, turn on your
hearing aids to ensure they are able to receive
the remote control commands.
Your remote control is designed to be used
comfortably in your hand at a maximum distance
of one arm’s length. You do not have to point
the remote at your hearing aids. Placing the
remote control directly next to or too close to
your hearing aids may decrease the remote’s
effectiveness.
The mini-USB port is to
be used for programming
purposes only by your
hearing healthcare
professional.
8
Interference with medical devices:
This remote control uses low-power, digitally
coded transmission to communicate to
your hearing system. Although unlikely,
interference with medical devices such as
pacemakers is possible. Therefore pacemaker
users must not keep this remote control in or
near a breast pocket.
9
Adjusting your hearing aids with your
remote control
+/- buttons as comfort-clarity control
The comfort-clarity control allows you to
manage the levels of speech and background
noise in your hearing aids and provides an
additional fine tuning adjustment beyond a
traditional volume control.
Press + to increase the clarity of sounds,
such as speech.
Press - to improve comfort in noisy
listening situations.
As the control is adjusted, your hearing aids
may beep. Please refer to your hearing aid guide
for more information on your hearing aid beeps.
10
+/- buttons as volume control
Press + to increase the volume.
Press – to decrease the volume.
As the volume is adjusted, your hearing aids
may beep. Please refer to your hearing aid
guide for more information on your hearing aid
volume beeps.
11
Program change button
Press the program change button to
change to the next listening program in your
hearing aids. Please refer to your hearing aid
guide to determine which programs are available
to you and your program beep notifications.
Home button
Press the Home button to return your
hearing aids and settings to their start-up
program and the settings. Please refer to your
hearing aid guide to determine which program is
your start-up program.
12
Accessories
Your remote control can be used with a lanyard
so that you can carry the remote around your
neck. It can also be attached to a keychain.
Attach the lanyard or keychain to the device, as
illustrated below.
Your remote control can also be
carried in its pouch and attached to
items like your belt or handbag.
You can remove the clip from your remote
control pouch if desired. Use an item like a pen
to push in through the circle on the clip. While
pushing in with the pen, slide the clip down.
12
3
13
Caring for your remote control
Open the battery compartment and remove the
battery if the remote control will not be used for
long periods of time.
Do not use your remote control in the bath or
shower or immerse it in water.
If your remote control does become wet, do
not attempt to dry it in an oven or microwave.
Do not adjust any controls. Open the battery
compartment and allow your remote control to
dry naturally for 24 hours.
Protect your remote control from excessive heat
(hair dryer, vehicle glove box or dashboard).
Do not drop your remote control or knock it
against hard surfaces.
14
Cleaning your remote control
Do not use alcohol to clean your remote control.
Use a damp cloth to clean the outside of the
remote.
15
Cause Possible remedy
Indicator light not working
Not turned on Turn on
Low/dead battery Replace battery
Poor battery contact Consult your hearing
healthcare professional
Battery upside down Insert battery plus (+) side
up
Indicator light is yellow
Low battery Replace battery
Troubleshooting guide
You can refer to the troubleshooting table below if
you are experiencing problems with your remote
control. For problems with your hearing aids, please
consult your hearing aid guide.
16
Cause Possible remedy
Hearing aids not responding to remote control
commands
Holding the remote
control too far away
Move the remote control
closer to you
Holding the remote
control too close
Move the remote control to
a maximum distance of one
arm’s length
For any problems not listed in the guide, contact your
hearing healthcare professional. If you do not have a
hearing healthcare professional, please contact the
nearest office listed on the back page of this booklet.
17
Warnings
Your remote control should only be used
as directed by your hearing healthcare
professional.
Do not use your remote control in explosion
hazard areas.
Do not use your remote control in locations
forbidden to use electronic devices, such as
an airplane.
Store your remote control in a safe
location for CT and MRI scans or for other
electromagnetic procedures.
Changes or modifications made to the
remote control not expressly approved by
Unitron Hearing may void the user’s authority
to operate the equipment.
Battery warnings
Never leave your remote control or batteries
where small children and pets can reach
them.
18
Never put your remote control or batteries in
your mouth. If a battery is swallowed, call a
physician immediately.
Precautions
If your remote control fails to operate after
you have correctly inserted a new battery,
contact your hearing healthcare professional.
Always bring both your remote control and
your hearing aids for service questions.
Your remote control and your hearing aids
are given a unique communication code.
Because of this code, your remote control will
not affect hearing aids worn by others.
Your remote control uses the most modern
components to provide an extremely reliable
experience with virtually no interference from
other devices. However, when operating the
remote control near a computer terminal,
communication device such as a digital
cell phone, or other strong electromagnetic
field, it may be necessary to be at least 24
19
inches (60 centimeters) away to ensure
proper operation. If your hearing aids do not
respond to the remote control because of an
unusual field disturbance, move away from
the disturbing field.
20
Labeling
The serial number and year of manufacture are
located inside the battery compartment.
Please fill out the contact information sticker
provided with your new remote control and affix
it to the inside of the battery door.
21
Declaration of conformity
Hereby, Unitron Hearing declares that this
device meets the requirements of the Medical
Device Directive 93/42/EEC & the Radio and
Telecommunications Terminal Equipment Directive
1999/5/EC. The full text of the Declaration of
Conformity can be obtained from the addresses
below.
Manufacturer:
Unitron Hearing Ltd
20 Beasley Drive P.O. Box 9017
Kitchener, ON N2G 4X1
Canada
EU Representative:
Unitron GmbH
Daimlerstrasse 22, 70736
Fellbach-Oeffingen, Germany
22
This device is certified under:
USA FCC ID: VMY-RCV1
Canada IC: 2756A-RCV1
This device complies with Part 15 of the FCC Rules
and with RSS-210 of Industry Canada. Operation is
subject to the following two conditions:
1) this device may not cause harmful interference
and
2) this device must accept any interference received,
including interference that may cause undesired
operation.
Changes or modifications made to this device not
expressly approved by Unitron Hearing may void the
FCC authorization to operate this device.
Australia: N15398
New Zealand: Z 1285
23
With the CE symbol, Unitron confirms that
this Unitron product, including accessories,
meets the requirements of the Medical
Devices Directive 93/42/EEC as well as
the R&TTE Directive 1999/5/EC on radio
and telecommunications transmitters. The
numbers after the CE symbol correspond
to the code of certified institutions that
were consulted under the above-mentioned
directives.
This symbol indicates that the products
described in these user instructions adhere
to the requirements for an application part
of Type BF of EN 60601-1. The surface of the
device is specified as application part of the
Type BF.
This symbol indicates that it is important
for the user to pay attention to the relevant
warning notices in these user guides.
XXXX
24
Australian EMC and Radiocommunications
compliance label in Australia.
Operating
conditions
This device is designed such that it functions
without problems or restrictions if used as
intended, unless otherwise noted in these
user guides. -10° – 55° Celsius and relative
humidity of <95% (non condensing).
Transport
and storage
condtions
During transport or storage, the temperature
should not exceed the limit values of -20° –
60° Celsius and relative humidity of 90%
for a long period of time. The air pressure
between 500 and 1100 hPa is appropriate.
The symbol with the crossed-out garbage bin
is to make you aware that this device may
not be thrown away as normal household
waste. Please dispose of old or unused
device at waste disposal sites intended
for electronic waste, or give your device to
your hearing care professional for disposal.
Proper disposal protects the environment
and health.
Australia
Level 2, Norwest
Quay, 21 Solent Circuit,
Baulkham Hills, NSW,
NSW 2153
Belgium
Baron de Vironlaan, 60
b-1700 Dilbeek
Canada
20 Beasley Drive,
P.O. Box 9017, Kitchener,
ON N2G 4X1
China
No. 78, Qi Ming Road,
Export Processing
Zone District B, Suzhou
Industrial Park, P.R.
215021
Colombia
Ave. 15 No. 124 -29
Of 703
Bogotá, Colombia
Denmark
Østre Hougvej 42-44
5500 Middelfart
Germany & European
Representative
Max-Eyth-Straße 20,
70736 Fellbach-
Oeffingen, Germany
France
5 bis, rue Maryse
Bastié - BP 15
69671 Bron Cedex
India
B-308, Everest Grande,
Mahakali Caves Road,
Andheri East,
Mumbai-400 093
Netherlands
Ir. D.S. Tuijnmanweg 10,
4131 PN
VIANEN
New Zealand
10/215 Rosedale
Rd., M277 Private
Bag, 300987, Albany,
Auckland
Russia
Tverskaya str. 12,
bldg. 9, 1th floor,
office 98
125009 Moscow
South Africa
First Floor –
Selborne House,
Fourways Golf Park,
Roos Street, Fourways,
Johannesburg
Spain
Avenida de la Industria
nº13/15, Polígono de
Canastell,
03690 Sant Vicent
del Raspeig. Alicante,
España
Sweden
Förmansvägen 2, 4 tr
SE-11743, Stockholm
United Kingdom
St. George House,
Cygnet Court,
Centre Park,
Warrington, Cheshire
WA1 1PD
U.S.A.
14755 27th Avenue
North, Plymouth, MN
55447
Unitron Hearing Ltd.
20 Beasley Drive, P.O. Box 9017,
Kitchener, ON N2G 4X1 Canada
Unitron distributors
Corporate Office/International
20 Beasley Drive, P.O. Box 9017, Kitchener, ON N2G 4X1 Canada
Distributor
www.unitron.com
11-021 029-5887-02
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