Unitron Quantum2 HP, quantum2 S User Manual
Quantum2 HP
behind-the-ear (BTE)
hearing aid guide
Guide pour l’instrument
auditif contour d’oreille
Quantum2 HP
Thank you
Thank you for choosing Unitron hearing aids.
At Unitron, we care deeply about people with
hearing loss. We work closely with hearing
healthcare professionals to make advanced,
purpose-driven solutions available to everyone.
Because hearing matters.
Merci
Merci d’avoir choisi les instruments auditifs
d’Unitron.
Chez Unitron, nous nous dévouons entièrement
aux personnes sourant de perte auditive.
Nous travaillons en étroite collaboration avec
des audioprothésistes an de proposer des
solutions de pointe, adaptées aux besoins de
tous. Parce que l’audition, c’est essentiel.
Your hearing aids
Hearing healthcare professional: _______________
___________________________________________
Telephone: _________________________________
Model: ____________________________________
Serial number: ______________________________
Replacement batteries: Size 13
Warranty: __________________________________
Program 1 is for: ____________________________
Program 2 is for: ____________________________
Program 3 is for: ____________________________
Program 4 is for: ____________________________
Date of purchase: ___________________________
Quick reference
Changing batteries Low battery warning
2 beeps every
30 minutes
13
On/O
Plus
(+) signs
Lever
volume control; up=louder, down=soer
SmartFocus™ (comfort-clarity control);
up=clarity, down=comfort
Push button
switching programs
volume control;
right aid=louder, le aid=soer
SmartFocus (comfort-clarity control);
right aid=clarity, le aid=comfort
On O Open
Vos instruments auditifs
Professionnel de l'audition : ___________________
___________________________________________
Téléphone : _________________________________
Modèle : ___________________________________
Numéro de série : ___________________________
Piles de remplacement : Taille 13
Garantie : __________________________________
Le programme 1 correspond à : ________________
Le programme 2 correspond à : ________________
Le programme 3 correspond à : ________________
Le programme 4 correspond à : ________________
Date d'achat : _______________________________
Table of contents
Your hearing aids at a glance ..................................................... 4
Warnings .................................................................................... 6
Putting your hearing aids on your ears..................................... 10
Turning your hearing aids on and o ........................................12
Battery information ...................................................................13
Tips for wearing hearing aids for the rst time .......................... 17
Tinnitus masker ........................................................................19
Operating instructions ............................................................. 22
Using the telephone ................................................................. 30
Protecting your hearing aids .................................................... 33
Cleaning your hearing aids ....................................................... 34
Signature features of your hearingaids ................................... 38
Assistive listening devices ....................................................... 40
Troubleshooting guide ............................................................. 42
Information and explanation of symbols ................................. 47
Compliance information ...........................................................49
Patient feedback .......................................................................51
Additional notes ....................................................................... 52
Aide-mémoire
Remplacement
des piles
2 bips toutes
les 30 minutes
13
Marche/Arrêt
Signes
plus (+)
Levier
contrôle du volume; haut=plus fort,
bas=plus doux
SmartFocusMC (équilibre confort-clarté);
haut=clarté, bas=confort
Bouton
changer de programme
contrôle du volume; instrument droit=
plus fort, instrument gauche=plus doux
SmartFocus (équilibre confort-clarté);
instrument droit=clarté, instrument
gauche=confort
Activé Désactivé Ouvert
Avertissement de
pile faible
Table des matières
Aperçu de vos instruments auditifs ......................................... 54
Avertissements ........................................................................ 56
Mise en place des instruments auditifs sur vos oreilles ...........61
Mise en marche et arrêt de vos instruments auditifs ............... 63
Information sur la pile .............................................................. 64
Conseils pour le port initial d'instruments auditifs .................68
Masqueur d'acouphènes ......................................................... 70
Instructions d'utilisation ...........................................................74
Utilisation du téléphone .......................................................... 82
Protection de vos instruments auditifs .................................... 85
Nettoyage de vos instruments auditifs .................................... 86
Caractéristiques distinctives de vos instruments auditifs ...... 91
Aides de suppléance à l'audition ............................................. 94
Guide de dépannage ................................................................ 96
Information et explications sur les symboles ......................... 101
Déclaration de conformité ..................................................... 103
Commentaires du client ..........................................................105
Remarques supplémentaires ................................................. 106
4 5
2
3
2
4
5
1
6
7
2
3
2
4
5
8
9
10
9 Dome - holds the slim tube in place in your ear
canal
10 Retention piece - helps prevent the dome and
slim tube from moving out of the ear canal
Your hearing aids at a glance
1 Earhook - your custom made earmold attaches to
your hearing aids using the earhook
2 Microphone - sound enters your hearing aids
through the microphones. Microphone shield protects microphones from dirt & debris
3 Push button - switches between listening programs
or changes the volume level or SmartFocus ,
depending on your customized tting
4 Lever - controls either the volume or SmartFocus ,
depending on your customized tting
5 Battery door (on & o) - close the door to turn on
your hearing aids, partly open the door to turn o
your hearing aids. Opening the door all the way
gives you access to change the battery
6 Tubing - part of the earmold that attaches it to the
earhook
7 Earmold - allows the sound to pass from the
hearing aids to the ear and holds the hearing aids
in place
8 Slim tube - sound travels down the slim tube to
the ear canal
6 7
Special care should be exercised in wearing
hearing aids when maximum sound
pressure levels exceed 132 decibels. There
may be a risk of impairing your remaining
hearing. Speak with your hearing healthcare
professional to ensure the maximum output
of your hearing aids is suitable for your
particular hearing loss.
Magnet warnings
Be sure the magnet is securely axed to the
telephone.
Keep loose magnets out of reach of children
and pets.
If the magnet falls into your ear, contact your
hearing healthcare professional.
If the magnet is swallowed, contact your
physician immediately.
The magnet may aect some medical
devices or electronic systems. Always keep
the magnet (or the telephone equipped with
the magnet) at least 30 cm (12”) away from
pacemakers, credit cards, floppy disks or
other magnetically sensitive devices.
Warnings
Hearing aids should only be used as directed
by your physician or hearing healthcare
professional.
Hearing aids will not restore normal
hearing and will not prevent or improve a
hearing impairment resulting from organic
conditions.
Do not use your hearing aids in explosion
hazard areas.
Allergic reactions to hearing aids are unlikely.
However, if you experience itching, redness,
soreness, inflammation or a burning
sensation in or around your ears, inform your
hearing healthcare professional and contact
your physician.
In the unlikely case that any parts remain in
the ear canal aer the removal of the hearing
aid, contact a physician immediately.
Remove your hearing aids for CT and
MRI scans or for other electromagnetic
procedures.
8 9
Your hearing aids use the most modern
components to provide the best possible
sound quality in every listening situation.
However, communication devices such as
digital cell phones can create interference
(a buzzing sound) in hearing aids. If you
experience interference from a cell phone
being used close by, you can minimize this
interference in a number of ways. Switch
your hearing aids to another program, turn
your head in a dierent direction or locate
the cell phone and move away from it.
Note to hearing healthcare professional
Domes should never be tted on patients
with perforated eardrums, exposed middle
ear cavities, or surgically altered ear
canals. In the case of such a condition, we
recommend to use a customized ear mold.
Labeling
The serial number and year of manufacture are
located inside the battery door.
Too high distortion during dialing or
phoning may mean that the phone handset
is stressed by the magnet. To avoid any
damage, please move the magnet to
another place on the telephone receiver.
Battery warnings
Never leave hearing aids or batteries where
small children and pets can reach them.
Never put hearing aids or batteries in
your mouth. If a hearing aid or battery is
swallowed, call a physician immediately.
Precautions
The use of hearing aids is only part of
hearing rehabilitation; auditory training and
lip reading instruction may be required as
well.
In most cases, infrequent use of hearing
aids does not provide full benet. Once you
have become accustomed to your hearing
aids, wear your hearing aids everyday all day.
10 11
3. Place the hearing aid over the top of your ear.
Hearing aids with slim tubes
1. Place the hearing aid over
the top of your ear. The
slim tube should lie flush
against your head and not
stick out.
2. Hold the slim tube where it
attaches to the dome and
gently push the dome into
your ear canal.
3. Place the retention piece
in your ear so it rests at the
bottom of the opening of
your ear canal.
1.
3.
2.
Putting your hearing aids on your ears
Your hearing aids may be color-coded with a
small dot on the battery door: red = right ear;
blue = le ear.
Hearing aids with earmolds
1. Hold the earmold between
your thumb and index
nger. The opening should
be pointing in towards
your ear canal with
the hearing aid resting
upwards above your ear.
2. Carefully insert the
earmold in your ear.
You may need to twist
it slightly to the back.
The earmold should t
into your ear snugly and
comfortably. Gently pull
down and back on your
earlobe to help you insert
the earmold into your ear
canal more easily.
1.
2.
3.
12 13
Battery information
To replace the battery, fully open the battery
door for access to the battery compartment.
Low battery warning
Two long beeps indicate the hearing aid battery
is low. Aer the low battery warning, sounds
may not be as clear. This is normal and can be
xed by changing the batteries in the hearing
aids.
If you are not able to hear the low battery
warning, your hearing healthcare professional
can change its pitch or loudness. If you prefer, it
can be turned o entirely.
Your hearing aids are designed to generate a
low battery warning every 30 minutes until you
change the batteries, but depending on the
condition of the batteries, they may die before
another low battery warning occurs. Therefore,
it is recommended that the batteries are
replaced as soon as possible once you hear the
low battery warning.
Turning your hearing aids on and o
Your hearing aids have a three-position battery
door that acts as an on/o switch and that
allows access to the battery compartment.
1. On: Close the battery door
fully.
Note: It may take 5 seconds
before the hearing aid turns
on. Your hearing healthcare
provider can increase the start
up delay if required.
2. O: Partially open the
battery door.
3. Open: Fully open the battery
door to access and change
the battery.
Note: When turning your
hearing aid on and o while it
is on the ear, grasp the top and
bottom of the hearing aid with
your index nger and thumb.
Use the index nger of your
opposite hand to open and
close the battery door.
2.
3.
1.
14 15
Replacing the battery in hearing aids with a
tamper-resistant battery door
Some hearing aids have a tamperresistant battery door for safety
reasons. To replace the battery,
open the battery compartment
and push the locking piece back
inside the hearing aid using the
tip of a pen.
Remove the old battery. Insert a
new one with the plus (+) sign on
the battery facing the same way
as the plus (+) sign on the side of
the battery door. The new battery
will be secured when you close
the battery door.
2.
3.
1.
Replacing the battery
1. Gently swing out the battery
door with your ngernail.
2. Grasp the battery with your
thumb and index nger and
remove.
3. Insert the new battery into the
battery compartment with the
plus (+) sign on the battery
facing the same way as the
plus (+) sign on the side of the
battery door. This will ensure
that the battery door closes
properly.
Note: If the battery is inserted
incorrectly, the hearing aid will
not turn on.
4. Close the battery door.
2.
3.
1.
4.
16 17
Tips for wearing hearing aids for the
rst time
• Start in a quiet room at home rst to get
used to the new sound quality. Sounds like
the ticking of a clock, the humming of the
computer, the beep of the microwave or the
rustling of clothes or paper may seem loud
to you at rst, because you have not been
hearing them properly for a long time.
• Read aloud to yourself and learn to adjust
the volume of your own voice when you are
wearing the hearing aids.
• Talk to dierent people and learn how to
distinguish between dierent sound patterns
again.
• It will take some time before you are
completely used to your hearing aids and can
fully enjoy the benets.
• Wear your hearing aids for as many hours a
day as you can, and for a little longer each
day.
Caring for batteries
Always discard batteries in a safe and
environmentally friendly way.
To prolong battery life, remember to turn your
hearing aids o when not in use, especially
when asleep.
Remove the batteries and keep the battery door
open while hearing aids are not being worn,
especially when asleep. This will allow internal
moisture to evaporate.
18 19
Tinnitus masker
Unitron’s tinnitus masker is a broadband sound
generator available on the Unitron Era™ hearing
aid platform. It provides a means of sound
enrichment therapy that can be used as part of
a personalized tinnitus management program
to provide temporary relief from tinnitus.
The underlying principle of sound enrichment
is to provide supplementary noise stimulation
which can help defocus your attention from
your tinnitus and avoid negative reactions.
Sound enrichment, coupled with instructional
counseling, is an established approach to
managing tinnitus.
Tinnitus masker warnings
Air conduction hearing aids with Unitron’s
tinnitus masker are to be tted by a hearing
healthcare professional familiar with the
diagnosis and management of tinnitus.
• Make notes at the back of this booklet,
write down dicult situations and describe
what any unpleasant noises were like. This
information will help your hearing healthcare
professional to ne-tune the hearing aids
better for your needs.
• Involve your family and friends in this
familiarization period. For example,
ask someone to set the television to a
comfortable volume.
• When you are beginning to get used to
wearing the hearing aids, wear them in more
dicult listening environments such as the
oce, at parties or in restaurants. This can
be dicult even for people who can hear
normally. Give yourself time to regain your
ability to hear in these dicult situations.
• Make your hearing aids part of your everyday
life and be patient with yourself while you are
learning to hear sounds correctly.
20 21
Important information
Unitron’s tinnitus masker generates sounds
that are used as part of your personalized
tinnitus management program to provide
temporary relief from tinnitus. It should
always be used as prescribed by a hearing
healthcare professional who is familiar with
the diagnosis and treatment of tinnitus.
Good health practice requires that a person
reporting tinnitus have a medical evaluation
by a licensed ear physician before using
a sound generator. The purpose of such
an evaluation is to ensure that medically
treatable conditions, which may be causing
tinnitus, are identied and treated prior to
using a sound generator.
Unitron’s tinnitus masker is intended for
adults 18 years of age or older who have
both hearing loss and tinnitus.
Should you develop any side eects while
using Unitron’s tinnitus masker, you should
discontinue use of the device and seek a
medical evaluation. Side eects include
headaches, nausea, dizziness, heart
palpitations or decrease in auditory function
(such as decreased tolerance to loudness,
speech not as clear or worsening of tinnitus).
The volume of Unitron’s tinnitus masker
can be set to a level which could lead to
permanent hearing damage when used
for a prolonged period of time. Should the
tinnitus masker be set to such a level in
your hearing aid, your hearing healthcare
professional will advise you of the maximum
amount of time per day you should use the
tinnitus masker. The tinnitus masker should
never be used at uncomfortable levels.
22 23
SmartFocus 2 (comfort-clarity control)
If the lever has been congured as a
SmartFocus2 control:
• Press up to increase clarity of speech.
• Press down to decrease overall noise or
improve listening comfort.
Each step will change the hearing aid
performance. Sometimes multiple steps are
required to achieve the desired listening results.
Aer each press wait for about 4-5 seconds
to allow the hearing aid to adjust to the new
setting.
As you change the SmartFocus 2 level, your
hearing aids will beep.
For more information or details, please see
page 38.
Operating instructions
Your hearing aids come with two controls that
allow you to further adjust them – a lever and a
push button.
Lever
The lever on your hearing aids can be
set up as either a volume control or a
SmartFocus 2 control.
Volume control
If the lever has been congured as a volume
control:
• Press up to increase volume.
• Press down to decrease volume.
As you change the volume level, your hearing
aids will beep.
Volume setting Beeps
Suggested volume level 1 beep
Turning volume up short beep
Turning volume down short beep
Maximum volume level 2 beeps
Minimum volume level 2 beeps
24 25
Push button
Your hearing aids are equipped with
a push button which can be set for
switching between programs, to adjust
your volume or adjust SmartFocus 2.
Program control
If the push button has been congured as a
program control, each time you push the button,
you will move to a new hearing aid program.
Your hearing aids beep to indicate which
program you are in.
Program 1
(e.g. Automatic Program)
1 beep
Program 2 (e.g. speech in noise) 2 beeps
Program 3 (e.g. easy-t/telephone) 3 beeps
Program 4 (e.g. music) 4 beeps
Easy-t/telephone (see pg 30) short melody
Easy-DAI (see pg 40)
short melody
DuoLink (if enabled)
(see pg 28)
Opposite ear beeps
the same as side
being adjusted
Please see the front of this booklet for a listing
of your personalized programs.
SmartFocus setting Beeps
Ideal comfort and clarity level 1 beep
Increase sound clarity level short beep
Increase listening comfort short beep
Maximum sound clarity level 2 beeps
Maximum listening comfort level 2 beeps
Tamper-resistant cover
Some hearing aids are tted with
tamper-resistant covers instead of
levers to prevent someone from
accidentally adjusting the hearing aids.
The cover can still be used to make
adjustments but it requires using a
ngernail or a small tool to push up or
down.
26 27
Each step will change the hearing aid
performance. Sometimes multiple steps are
required to achieve the desired listening results.
Aer each press wait for about 4-5 seconds
to allow the hearing aid to adjust to the new
setting.
As you change the SmarFocus2 level, your
hearing aids will beep.
For more information or details, please see
page 38.
SmartFocus 2 setting
Beeps
Ideal comfort and clarity level 1 beep
Increase sound clarity level short beep
Increase listening comfort short beep
Maximum sound clarity level 2 beeps
Maximum listening comfort level 2 beeps
Volume control
If your push button has been congured as a
volume control:
• Push the button on your right hearing aid to
increase the volume in both hearing aids.
• Push the button on your le hearing aid to
decrease the volume in both hearing aids.
Volume setting Beeps
Suggested volume level 1 beep
Turning volume up short beep
Turning volume down short beep
Maximum volume level 2 beeps
Minimum volume level 2 beeps
SmartFocus 2 (comfort-clarity control)
If the push button has been congured as a
SmartFocus2 control:
• Push the button on your right hearing aid to
increase clarity of speech.
• Push the button on your le hearing aid to
decrease overall noise or improve listening
comfort.
28 29
when you push the button on your right hearing
aid, the program will change on both hearing
aids.
Learning
Over time, the hearing aid will record your
preferred settings and change the start up
position on your volume or SmartFocus 2
within the range that the hearing healthcare
professional has given you access to, if they
have enabled this feature. For example, if the
hearing healthcare professional has given
your volume control 5 steps down and 5 steps
up, and you use it always at 3 steps down, the
hearing aid will learn this over time and place
your start up position at 3 steps down.
The learning feature does not apply to tinnitus
masker settings.
Remote control
Your hearing aids may also come with an
optional remote control which allows you to
switch between dierent listening programs,
and change your volume or SmartFocus 2
settings.
Tinnitus masker
If your hearing healthcare professional has
congured both a tinnitus masker program and
a volume control, you can adjust the tinnitus
masker level while you are in the tinnitus
masker program. To adjust the noise level:
• Press + to increase
• Press – to decrease
As you change the level, your hearing aids will
beep.
For more information or details, please see
page 19.
DuoLink
If DuoLink is enabled, then changing the
volume, program or SmartFocus 2 setting on
one hearing aid, will automatically make the
change to both hearing aids at the same time.
DuoLink works for both the push button and
the lever.
For example, if your push button is congured
as a program control and DuoLink is enabled,
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