SYSTXCCITC01 ---B
Infinityr System Control
Owner’s Manual
NOTE: Read the entire instruction manual before starting the installation.
The features and functions outlined in this Owner’s Manual reflect Version 1.0
software. See the Downloads section of www.MyInfinityTouch.Carrier.com
latest software release and literature.
US Patents: Carrie rr U.S. Pat No. 7,243,004, Carrierr U.S. Pat No. 7,775,452,
pointSETt U.S. Pat No. 7,415,102
for the
TABLE OF CONTENTS
PAGE
INTRODUCTION 1................................................
HOME SCREEN 1.................................................
Information Displayed 1...........................................
Wi--Fi Connectivity 2.............................................
Information Buttons 4.............................................
MAIN SCREEN 5.................................................
System Mode 5..................................................
Set Day and Time 6..............................................
Adjust Temperature (Temporary Hold) 6..............................
Adjusting Comfort Activities 6.....................................
Adjusting Heating 7..............................................
Adjusting Cooling 7..............................................
Adjust Temperature (Permanent Hold) 8..............................
Adjusting Comfort Profiles 8.......................................
Adjusting Heating 8..............................................
Adjusting Cooling 9..............................................
FEA TURES 11....................................................
Adjust Fan Speed 11..............................................
View Current Humidity Level 11....................................
MENU SCREEN 12................................................
Comfort Profiles 12..............................................
Home Humidity Control 14........................................
TABLE OF CONTENTS (cont.)
PAGE
Home Fresh Air Control 16........................................
Away Humidity Control 17.........................................
Away Fresh Air Control 18.........................................
Vacation Humidity Control 19......................................
Vacation Fresh Air Control 20......................................
SCHEDULES 22..................................................
View or Edit Schedule 22..........................................
Guided Scheduling 23............................................
Upload My Schedule 25...........................................
VA C AT IO N 2 7...................................................
REMINDERS 29..................................................
OPERATING STATUS 30...........................................
Accessories Status 31.............................................
Temperature Control Status 31.....................................
DISPLAY 33.....................................................
Temperature Units 33.............................................
Backlight Levels 34..............................................
Sound Settings 35................................................
Screen Saver Settings 35..........................................
Activate Screen Lock 36...........................................
TABLE OF CONTENTS (cont.)
PAGE
ENERGY TRACKING 3 7...........................................
TIME / DATE 39..................................................
Set Time and Date 39.............................................
Manually Adjust Time and Date 39..................................
Setup Daylight Savings Time 40....................................
Setup Time Zone 41..............................................
Enable Time Synchronization 41....................................
SERVICE 42.....................................................
Service Information 43............................................
Service Reminder Update 43.......................................
Software Upda te 43..............................................
Updating Software Using Micro SD Card 44...........................
Updating Software Using Wi--Fi 46..................................
Model / Serial Numbers 48.........................................
PHOTO UPLOAD 49...............................................
HEAT SOURCE (IF APPLICABLE) 50.................................
ZONE NAMES (IF APPLICABLE) 51.................................
Home Automation System Interface (If Applicable) 51...................
WIRELESS 52...................................................
Wi--Fi Diagnostics 60.............................................
TABLE OF CONTENTS (cont.)
PAGE
WEATHER 61....................................................
UTILITY DEMAND EVENT RESPONSE SETUP 62.....................
Utility Event 62.................................................
Price Response 63...............................................
Price Settings 63.................................................
Demand Response 64.............................................
Demand Settings 65..............................................
Response Limits 65..............................................
Restore UE Factory Default Settings 66...............................
STATEMENT INFORMATION 67....................................
FCC Interference Statement 67......................................
INTRODUCTION
CONGRATULATIONS! Your decision to choose the InfinityR System Control puts
you in a select group of homeowners who understand the value of precise comfort
Control and appreciate the simplicity of an easy--to --use, intuitive, Control.
Your new Infinity System Control offers high quality comfort technology. Please
take a few moments to carefully read through this manual. Next set up a comfort
profile and schedule that makes sense for your lifestyle; then relax and enjoy the
new comfort of your home!
HOME SCREEN
Information Displayed
The information displayed on the home screen will appear when there has been no
interaction with the Infinity System Control for at least two minutes. The basic
information displayed on the Home Screen consists of the current date and time, the
room temperature (zone temperature if applicable), the outdoor temperature (if
applicable), and current weather condition. Connectivity status to the home Wi--Fi
network and the MyInfinity Server will also be displayed on the Home Screen.
Note: You must have Wi--Fi enabled for the indicator to appear.
If you have uploaded a photo to the Control (see Pg. 49), it will be displayed until
you touch the display. You will then be taken to the Home Screen.
A dot next to the zone name is shown to indicate if the room is sensed to be
occupied. If the dot is gray, the room is not sensed to be occupied. If the dot is
blue, there is motion in the room and occupancy is being determined. If the dot is
green, the room has sensed to be occupied.
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Wi--Fi Connectivity Status
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Connectivity status to the home Wi--Fi network and MyInfinity Server is displayed
in the top right hand corner of the Home Screen.
When the Infinity System Control is connected to the home Wi--Fi network and the
MyInfinity Server, the signal strength bars will be displayed in white as depicted in
the image above. Connection strength to the home Wi--Fi network will be indicated
by the number of solid white bars displayed.
Strong Connection
Limited Connection No Connection
S Pressing on the Connectivity Status bars from the Home Screen will
allow you to view the Remote Access Status screen.
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S NOTE: If the Infinity System Control is not connected to the home
network, a red “X” will appear over the strength bars. If the Infinity
System Control is connected to the home Wi--Fi network but loses connection to the MyInfinity Server, a triangle will appear over the strength
bars as depicted in the image below. Connection strength to the home
Wi--Fi network will continue to be displayed by the number of solid
bars. If this problem persists, please contact 1--800 --Carrier for assistance.
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S Pressing on the Connectivity Status bars from the Home Screen will
allow you to view the Remote Access Status screen.
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Information Buttons
On the bottom of some screens will be an information icon. By pressing the
information icon, a text box will display to show what interactions are available on
that particular screen. To close the text box, touch the text box.
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MAIN SCREEN
The Main Screen is where most interactions will take place. Touch anywhere on the
Home screen to arrive at the Main Screen.
System Mode
Once in the Main Screen,
S To access your system mode touch the MODE label located in the upper
right of the Control.
S The drop--down menu will allow you to choose between AUTO, HEAT,
COOL, FAN ONLY and OFF, depending on the equipment installed in
your system.
S If OFF is selected your system will not Control temperatures, humidity,
or fan.
S If AUTO is selected, the Infinity System Control automatically switches
between heating and cooling to maintain your comfort during transitional seasons.
NOTE: AUTO mode is intended to switch between heating and cooling modes
based on temperature demand. A gradual auto transition is the energy--conscious
default that will satisfy the majority of customers. Some customers might have
significant and simultaneous heating and cooling demands in different zones. To
address this need, a special simultaneous heating and cooling demand auto mode
could be enabled by the Installer. When the feature is enabled and AUTO mode is
selected, the simultaneous heating and cooling demand auto mode will alternate
between heating and cooling, depending on demand, every half hour. This may
result in higher energy usage but provide the benefit of greater comfort. Your
installing contractor is able to enable this feature, if desired. (This feature is only
available with zoned systems).
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S If HEAT is selected then the Infinity System Control operates only the
heating system.
S If COOL is selected then the Infinity System Control operates only the
cooling system.
S If FAN ONLY is selected, then the Infinity System Control operates the
indoor fan but heating, cooling, humidification or dehumidification will
not take place.
Set Day and Time
S To set the day and time for your home screen enter the Main Screen by
touching anywhere on the Control.
S Touch the DAY and TIME label located at the top middle of the screen
or access by going through the menu screen (see Pg. 39).
S To se t the HOUR, MINUTE, MONTH, DAY,orYEAR touch the fea-
ture you wish to change.
S Use the Up (Y) and Down (B) buttons to make the appropriate
changes.
S When you have completed all of the settings, touch SAVE.
S If you make a mistake you may touch CANCEL and begin again.
Adjust Temperature (Temporary Hold)
The Infinity System Control allows you to temporarily override your programmed
schedule by adjusting the indoor temperature at any time to meet your needs.
Adjusting Comfort Profiles (See Comfort Profiles on Pg. 12)
S To adjust the comfort activity, enter the Main Screen by touching any-
where on the Control.
S Touch the activity/top button under the Touch ’N’ Go
left side of the screen; then select the desired activity of HOME, AWAY,
SLEEP,orWAK E .
®
feature on the
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S Use the Up (Y) and Down (B) buttons to change the time to temporar -
ily hold the desired temperature in 15 minute increments.
S When the correct time interval is displayed, touch DONE.
S To return to the scheduled program, touch HOLD UNTIL,andthen
select PER SCHEDULE.
Adjusting Heating
NOTE: If OFF is selected, the Heat, Cool, Auto and Fan Only will not be available.
When changing from the OFF mode to Heat, Cool, Auto, or Fan Only, it is normal
for the system to run the blower for a minute or two. During this time, the system is
determining the filter usage amount. This feature is part of the system design and
cannot be turned off.
S To adjust the heating temperature, enter the Main Screen by touching
anywhere on the Control.
S With the system in either AUTO or HEAT mode, use the Up (Y)and
Down (B) buttons to set the desired temperature.
S On the left hand side of the screen, the comfort profile will switch to
manual, and the system will be placed in a temporary hold.
S Use the Up (Y) and Down (B) buttons to change the time to temporar -
ily hold the desired temperature in 15 minute increments.
S When the correct time interval is displayed, touch DONE.
S To return to the scheduled program, touch HOLD UNTIL,andthen
select PER SCHEDULE.
Adjusting Cooling
S To adjust the cooling temperature, enter the Main Screen by touching
anywhere on the Control.
S With the system in either AUTO or COOL mode, use the Up (Y)and
Down (B) buttons to set the desired temperature.
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S On the left hand side of the screen, the comfort profile will switch to
manual, and the system will be placed in a temporary hold.
S Use the Up (Y) and Down (B) buttons to change the time to temporar -
ily hold the desired temperature in 15 minute increments.
S When the correct time interval is displayed, touch DONE.
S To return to the scheduled program, touch HOLD UNTIL,andthen
select PER SCHEDULE.
Adjust Temperature (Permanent Hold)
The Infinity System Control allows you to permanently override your programmed
schedule by adjusting the indoor temperature at any time to meet your needs.
Adjusting Comfort Profiles (See Comfort Profiles on Pg. 12)
S To adjust the comfort activity, enter the Main Screen by touching any-
where on the Control.
S Touch the activity under the Touch ’N’ Go
the screen; then select the desired activity of HOME, AWAY, SLEEP, or
WA K E .
S Touch the HOLD UNTIL button, then touch HOLD.
S To return to the scheduled program touch HOLD, and then touch PER
SCHEDULE.
®
feature on the left side of
Adjusting Heating
S To adjust the heating temperature, enter the Main Screen by touching
anywhere on the Control.
S With the system in either AUTO or HEAT mode, use the Up (Y)and
Down (B) buttons to set the desired temperature.
S On the left hand side of the screen, the comfort profile will switch to
MANUAL.
S Touch the HOLD UNTIL button, then touch HOLD.
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S To return to the scheduled program, touch HOLD, and then touch PER
SCHEDULE.
Adjusting Cooling
S To adjust the cooling temperature, enter the Main Screen by touching
anywhere on the Control.
S With the system in either AUTO or COOL mode, use the Up (Y)and
Down (B) buttons to set the desired temperature.
S On the left hand side of the screen, the comfort profile will switch to
MANUAL.
S Touch the HOLD UNTIL button, then touch HOLD.
S To return to the scheduled program, touch HOLD, and then touch PER
SCHEDULE.
NOTE: For Multi--Zone Applications (Temporary and Permanent Hold options)
S For added convenience in a multi--zone application, the Touch ’N’ Go
feature will also allow you select the desired activity of HOME or
AWAY for ALL ZONES.
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S Once you have selected the desired activity for ALL ZONES, you will
have the option to either permanently (HOLD) or temporarily (HOLD
UNTIL) override your programmed schedule.
®
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d Selecting the HOLD option will permanently override your pro-
grammed schedule until you CANCEL ALL ZONES.
d Selecting the HOLD UNTIL option will allow you to temporarily
override your programmed schedule.
d Once selected, use the Up (Y) and Do wn (B) buttons to change the
time in 15 minute increments.
d When the correct time interval is displayed, touch DONE.
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FEATURES
Adjust Fan Speed
The Features function of Infinity System Control allows you to adjust the fan speed
during continuous fan operation.
S To adjust the fan speed, enter the Main Screen by touching anywhere on
the Control.
S Touch FEATURES on the top left of the screen.
S A drop down menu will appear. Touch FAN selection.
S Use the Up (Y) and Down (B) buttons to set the fan to AUTO, LOW,
MEDIUM or HIGH, then touch SAVE. In zoned systems, the activity
settings will apply to the selected zone only.
S For zoned systems, the selected fan speed will apply to the zone current-
ly displayed in the HOME and MAIN.
View Current Humidity Level
The Features function of Infinity System Control allows you to view the current
humidity level within the conditioned space.
S Enter the Main Screen by touching anywhere on the Control.
S Touch FEATURES on the top left of the screen.
S In the drop down menu you will see your measured humidity levels
within the conditioned space.
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MENU SCREEN
Your menu screen offers more features and Control for your Infinity System
Control. Touch the menu button at the bottom right of the Main Screen.
Comfort Profiles
You will need to set the comfort profiles before you attempt to program your new
Infinity System Control.
S The COMFORT PROFILES button includes settings for Temperature
and Fan Profiles, Humidity and Fresh Air Profiles, as well as Window
Protection Setup.
S Set your desired heating and cooling temperatures and your fan setting
using the TEMPERATURE AND FAN PROFILES for each activity.
In zoned systems, the activity settings will apply to the selected zone
only.
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d For example to change your HOME comfort profile, touch the
HOME icon.
d Use the Up (Y) an d Down (B) buttons to change the fan settings,
heating and cooling temperatures. When you are done, press the
DONE button on the bottom right.
d Do the same thing to change the WA K E and SLEEP profiles.
d The AWAY profile provides an extra feature called Advanced
Smart Setback. It allows the Infinity System to dynamically determine the away temperature automatically to save the most amount
of money, yet reach your comfort settings when you return home.
Advanced Smart Setback may Control the temperature somewhere
in between the Away temperature limits. This is normal and is
intended to prevent excessive energy use.
d Use the Up (Y) an d Down (B) buttons to change the fan settings
and temperature settings. The temperature settings are the range in
which you choose to keep your home conditioned while you are
away. The Advanced Smart Setback function will maintain your
temperature within this range.
S Set your desired humidity and fresh air (if applicable) using the HU-
MIDITY AND FRESH AIR PROFILES for each activity.
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Home Comfort Profile Humidity Co n trol
S Touch WHEN AT HOME to set your humidity settings while the home
is occupied to enjoy superior comfort.
S If you have a humidifier installed for your system, touch HEATING
HUMIDITY to set the desired humidity level within the home.
d You will have the option to turn ON or OFF your humidifier from
this screen.
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d Once your Humidifier is turned ON, use the Up (Y) and Down (B)
buttons to set the desired humidity level between 5--45%.
d Press SAVE when finished, or CANCEL to discard any changes.
S Next, select your desired humidity level during cooling by touching
COOLING HUMIDITY.
d Use the Up (Y) an d Down (B) buttons to set the desired dehumidi-
fication level between 46--58%.
d Touch YES or NO for the system to over--cool the conditioned
space by up to 3º F to remove as much humidity out of the air as
possible. The system will not over--cool past 70F.
d Press SAVE when finished, or CANCEL to discard any changes.
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Home Comfort Profile Fresh Air Control
S If a ventilator is installed in your home, select the amount of fresh air to
circulate during heating mode by touching Heating Fresh Air.
NOTE: This option may not be available with the ERVXXNVA ventilator due to
its simplified Control design.
S You will have the option of choosing among AUTO, MANUAL,or
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OFF.
NOTE: This option may not be available with the ERVXXNVA ventilator due to
its simplified Control design.
d The AUTO setting will allow the user to choose the maximum fresh
air that the ventilator will provide. Selections are Low, Medium or
High. In Auto, the ventilator will run continuously, unless the out-
door temperature approaches 0F or 100F. At those temperatures, it
will turn off.
d The MANUAL setting allows you to select the percentage of fresh
air to supply your home. In the MANUAL mode, there are several
selections available: Off, Low 25%, Low 50%, Low 75%, Low
100%, Medium, and High. The percent values are percent of an
hour.
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d Use the Up (Y) an d Down (B) buttons to set the desired ventilator
speed level.
d Press SAVE when finished, or CANCEL to discard any changes.
S If applicable, next select the amount of fresh air to circulate during cool-
ing mode by touching COOLING FRESH AIR. Again, you will have
the option of choosing among AUTO, MANUAL and OFF.
d Use the Up (Y) an d Down (B) buttons to set the desired ventilator
speed level.
d Press SAVE when finished, or CANCEL to discard any changes.
Away Comfort Profile Humidity Control
You may wish to have different humidity settings when you’re away. Press the
Menu area on the Main Screen to access the additional menu selections. Select
Comfort Profiles, then select Humidity and Fresh Air Profiles option.
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S Touch AWAY to set your humidity settings while you are away from
home to save the most amount of energy.
S If you have a humidifier installed for your system, touch HEATING
HUMIDITY to set the desired humidity level when you are away from
home.
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d Use the Up (Y) an d Down (B) buttons to set the minimum humidi-
ty level between 5%--45%.
d Press SAVE when finished, or CANCEL to discard any changes.
S To set the desired humidity level during cooling, touch COOLING
HUMIDITY.
d Use the Up (Y) an d Down (B) buttons to set the maximum dehu-
midification level at NONE or between 55 --65 %.
d Touch YES or NO for the system to over--cool the conditioned
space by up to 3_ F to remove as much humidity out of the air as
possible.
d Press SAVE when finished, or CANCEL to discard any changes.
Away Comfort Profile Fresh Air Control
You may wish to have different Fresh Air profiles for when you’re away. Press the
menu area on the Main Screen to access the additional menu selections. Select
Comfort Profiles, then select Humidity and Fresh Air Profiles option.
S Touch AWAY to set your fresh air settings while you are away from
home.
S If a ventilator is installed in your home, select the amount of fresh air to
circulate during heating mode by touching HEATING FRESH AIR.
NOTE: This option may not be available with the ERVXXNVA ventilator due to
its simplified Control design.
d You will have the option of choosing between AUTO, MANUAL,
or OFF.
d The AUTO setting will allow the system to choose the fresh air
setting in a range of Low, Medium or High, as selected by you.
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d The MANUAL setting allows you to select the percentage of fresh
air to supply to your home. In the MANUAL mode, there are several selections available: Off, Low 25%, Low 50%, Low 75%, Low
100%, Medium, and High. The percent values are percent of an
hour.
d Use the Up (Y) an d Down (B) buttons to set the desired ventilator
speed level.
d Press SAVE when finished, or CANCEL to discard any changes.
S If applicable, select the amount of fresh air to circulate during cooling
mode by touching COOLING FRESH AIR. Again, you will have the
option of choosing among AUTO, MANUAL and OFF.
d Use the Up (Y) an d Down (B) buttons to set the desired ventilator
speed level.
d Press SAVE when finished, or CANCEL to discard any changes.
Vacation Comfort Profile Humidity Control
You may wish to have different humidity settings when you’re on Vacation. Press
the Menu area on the Main Screen to access the additional menu selections. Select
Comfort Profiles, then select Humidity and Fresh Air Profiles option.
S Touch VACATION to set your humidity settings while you are on vaca-
tion to save the most amount of energy.
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S If you have a humidifier installed for your system, touch HEATING
HUMIDITY to set the desired humidity level when you are away from
home.
d Use the Up (Y) an d Down (B) buttons to set the minimum humidi-
ty level between 5%--45%.
d Press SAVE when finished, or CANCEL to discard any changes.
S To set the desired humidity level during cooling, touch COOLING
HUMIDITY.
d Use the Up (Y) an d Down (B) buttons to set the maximum dehu-
midification level at NONE or between 55 --65 %.
d Touch YES or NO for the system to over--cool the conditioned
space by up to 3_ F to remove as much humidity out of the air as
possible.
d Press SAVE when finished, or CANCEL to discard any changes.
Vacation Comfort Profile Fresh Air Control
S If a ventilator is installed in your home, select the amount of fresh air to
circulate during heating mode by touching HEATING FRESH AIR.
S You will have the option of choosing between AUTO, MANUAL,or
OFF.
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NOTE: This option may not be available with the ERVXXNVA ventilator due to
its simplified Control design.
d The AUTO setting will allow the user to choose the maximum fresh
air that the ventilator will provide. Selections are Low, Medium or
High.
d The MANUAL setting allows you to select the percentage of fresh
air to supply to your home.
d Use the Up (Y) an d Down (B) buttons to set the desired ventilator
speed level.
d Press SAVE when finished, or CANCEL to discard any changes.
S If applicable, select the amount of fresh air to circulate during cooling
mode by touching COOLING FRESH AIR. Again, you will have the
option of choosing among AUTO, MANUAL and OFF.
d Use the Up (Y) an d Down (B) buttons to set the desired ventilator
speed level.
d Press SAVE when finished, or CANCEL to discard any changes.
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SCHEDULES
Program your Infinity System Control by selecting the SCHEDULES icon. You
may select to use the guided scheduling feature, view or edit your schedule or
upload your schedule from a micro SD card.
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View or Edit Schedule
S To set a specific day use the Left (A) and Right (") buttons beside the
day names.
d If you wish to copy this schedule to other days, touch COPY above
the day.
d Select the days you wish to have the same schedule, then touch
COPY.
S To select the time the activity starts, touch the TIME icons. Use the Up
(Y) and Down (B) buttons to set the desired start time.
S If you want to delete a time period, touch the TIME icon, then touch
DELETE.
S To change the desired activity touch the ACTIVITY icon then select the
desired activity (WAKE, HOME, AWAY or SLEEP buttons).When
finished touch SA VE.
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S For Zoned Systems
d To set a sp e cific roo m , use the Left (A) and Right (") buttons
beside the zone name.
d If you wish to copy this schedule to a different zone, touch COPY
above the zone name.
d Select the zones you wish to have the same schedule, then press
COPY.
Guided Scheduling
The Guided Scheduling feature will prompt you with simple questions to help set a
schedule that meets your desired comfort level and lifestyle.
If you are satisfied with your comfort settings, proceed to the next screen.
If you are not, go through the process outlined under Comfort Profiles (Pg. 12).
1. If you have a zoning system, the next question will prompt you to pick the
zone you wish to schedule.
S Select the desired zone to program, then touch NEXT.
S If you do not have a zoned system, the Control will skip this question.
2. The next question will prompt you to select the days you wish to schedule.
S You may select individual days, all days or weekdays by touching their
respective buttons.
S After you have selected the desired days, touch NEXT to continue.
3. The next question will ask what time you wake up on the scheduled days.
S Use the Up (Y) and Down (B) buttons to set the time you wake up.
S After you have selected the correct time, touch NEXT to continue.
4. The next question will ask if someone is home all day.
S Simply touch YES or NO to answer this question.
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S If you select NO, the next question will ask what time you leave the
home.
d Use the Up (Y) an d Down (B) buttons to set the time you leave.
d After you have selected the correct time, touch NEXT to continue.
S You will then be asked what time you will return to your home.
d Use the Up (Y) an d Down (B) buttons to set the time you return
home.
d After you have selected the correct time, touch NEXT to continue.
5. If you select YES or have completed the previous steps, the next question
will ask if you want different sleep settings.
S If you select YES, the next question will ask what time you go to sleep.
d Use the Up (Y) an d Down (B) buttons to set the time you go to
sleep.
d After you have selected the correct time, touch NEXT to continue.
6. If you select NO or have completed the previous steps, you will be shown a
screen that the scheduling process is complete for the selected days and
zones (if applicable).
S If you have completed the schedule, touch SAVE continue.
S If you touch CANCEL, it will prompt you back to step 5.
7. If you touched SAVE in step 6, you will be asked if you want to schedule
more days.
S Simply touch YES or NO to answer this question.
S If you select YES, you will return to step 2 and follow the process.
8. If you select NO, the screen Control will show you the newly created
schedule.
S If you have a zoning system, you will be asked if you want to schedule
another zone.
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d If you select YES, you will return to step 2 and follow the process.
d If you select NO, you will see the newly created schedule.
Upload My Schedule
The Upload my Schedule feature will allow you to upload your schedules from a
PC or MAC computer, load those schedules onto a micro SD card memory device,
and upload the schedules into the Infinity System Control.
S To download the MyInfinity application for your computer, sign into the
MyInfinity website at www.MyInfinityTouch.Carrier.com
d Click on the Downloads tab.
d Click on the Adobe Air download link and install Adobe Air onto
your computer.
d Once Adobe Air is installed on your computer, download the MyIn-
finity Desktop application.
d The MyInfinity Desktop application provides a virtual Infinity Sys-
tem Control for you to use on your computer. You can perform all
of the programming steps on your computer that you can perform
on the Infinity System Control.
S Once the schedules are complete, insert a micro SD card memory device
into your computer. Add a new folder to the micro SD card device labeled User. Make sure that this folder is at the top of the folder chain in
the micro SD card; this is also called the “root directory.”
d Select the Save Schedule to the micro SD card optiononthecom-
puter Desktop application Schedules menu. Read the directions and
then select Export.
d Save the schedule file in the User folder on the micro SD card.
d Once that is complete, safely remove the micro SD card from the
computer.
.
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S Install the micro SD card into the micro SD card slot on the bottom of
the Infinity System Control.
S On the Infinity System Control, select Schedules from the Menu screen,
then select the Upload Schedule option.
S If the folder and file have been placed correctly on the micro SD card,
you will be asked if you wish to upload the schedule.
d Select Ye s.
d When successful, press Next.
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VACATION
Touch the VACATION icon in order to set a prolonged vacation schedule.
S Touch PLAN VACATION to begin your vacation schedule.
S The system automatically selects to start vacation at the current time.
S Use the Up (Y) and Down (B) buttons to set the time and date of when
your vacation begins; then touch NEXT. The Control won’t allow you to
select a vacation start date/time earlier than the current date/time.
S Use the Up (Y) and Down (B) buttons set the fan speed and the tem-
perature range you wish to keep your house; then touch NEXT.
S Use the Up (Y) and Down (B) buttons to set the time and date of when
plan to return from your vacation; then touch NEXT. The system won’t
allow you to select a vacation end time that would result in a vacation
duration of less than one day.
S Review your vacation schedule to make sure it is accurate. If it is cor-
rect, touch SAVE to complete your vacation schedule.
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REMINDERS
With the Infinity System Control, there are accessory messages to remind you when
it is time for maintenance. Select the REMINDERS icon from the menu screen.
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S You have the option of choosing a pop --up reminder for your air filter,
humidifier, UV lights, or ventilator pre--filter.
NOTE: This option may not be available with the ERVXXNVA ventilator due to
its simplified Control design.
S To enable a reminder, touch YES.
S After you have selected your desired reminders, touch SAVE.
29
OPERATING STATUS
The OPERATING STATUS menu gives a quick look at the status of your Infinity
Heating and Cooling System.
A12173
Equipment Operating Status
When simultaneous heat/cool demand is enabled, this screen will display
information message at this location.
This includes the following messages:
A160190
Within the operating status, you can view which function your system is
performing, and at which stage the heating or cooling equipment is operating. A
message stating, “System Check in Progress” means that the system is performing
its normal 1 p.m. Filter check. This also happens any time the system mode is
changed from Off to Auto, Heat, Cool, or Fan Only. When you are finished looking
at the operating status, press the DONE button to return to the previous menu.
30
Accessories Status
Within the accessory status, you can view how much of each accessory has been
consumed, and reset the counter for each accessory.
S To reset the counter for your installed accessory, touch the RESET but-
ton, then press SAVE.
S To return to the previous menu, press CANCEL.
A12108
Temperature Control Status
The Temperature Control Status allows you to take a quick look at the actual
temperatures, and temperature set points for each zone in your system.
S When you are done looking at your zone status, press DONE.
The system will indicate which mode is running by showing flashing arrows
towards either the heating or cooling set point. For a zoned system, the system
shows flashing arrows for each zone currently being conditioned. If the system is
preparing for the next program period, an indicator will be displayed to show that
the system is moving the temperature toward the next programmed set point. In
zoned systems with the simultaneous heat cool demand auto mode active, the
system will show a single arrow towards either the heating or cooling set point for
each zone pending conditioning in the other mode.
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32
A160187
DISPLAY
The following display preferences can be adjusted for Infinity System Control,
Temperature Units (°For°C), Backlight Levels, Sound Settings and Screen
Saver Settings.
A14256
Temperature Units
Select the desired temperature units, either °F for Fahrenheit, or °C for Celsius and
touch SAVE. Temperatures will be displayed with half-- degree resolution for
Celsius, or full degree resolution for Fahrenheit.
33
A14257
Set Backlight Levels
S Backlight levels are programmable for each Comfort Profile setting
HOME, AWAY, WA K E ,orSLEEP.
S Use the Up (Y) and Down (B) buttons to set/change the brightness of
back lighting.
d Brightness levels include OFF or 1--10.
NOTE: After 30 seconds of inactivity on the touch screen, the backlight level will
be set back to the current selected level which may be OFF.
A14258
34
Sound Settings
To allow a buzzer to sound on each touch of the screen, touch ENABLE;otherwise,
touch DISABLE. The “tick”sound that occurs when you touch the screen cannot be
disabled.
A14259
Screen Saver Settings
To allow a photo to act as a screen saver, touch ENABLE; otherwise, touch
DISABLE.
A14260
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Activate Screen Lock
S A message will pop up asking if you want to proceed with the screen
lock. Selecting Yes will lock the screen and take you back to the h ome
screen.
S To unlock the screen, press and hold UNLOCK in the bottom left hand
corner for 10 seconds.
S The screen will change and the Control will then be accessible. If the
screen is to be locked again, return to the menu, select the screen lock
and touch YES.
A13247
A13248
36
ENERGY TRACKING
The Infinity System Control has the ability to monitor and estimate the energy
consumption of certain models of your Infinity System. For systems where energy
tracking is not available, the menu icon will be shown in gray color, and this section
does not apply.
A12111
S Touch VIEW ENERGY USAGE to view the estimated energy con -
sumption in daily, monthly or annual time intervals. You can view energy consumption in units (kWh for electric and selected unit for gas
heat), or in dollars.
S If a gas furnace is installed, you can SELECT FUEL TYPE (natural gas
or propane), and also SELECT FUEL DISPLAY UNITS.
S Touch ENTER ENERGY PRICES to enter the current electric and gas
utility rates.
d Use the Up (Y) an d Down (B) buttons to set the costs per kWh
and cost per Therm or your selected unit.
d Once the correct pricing is entered, press SAVE.
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38
A12113
TIME / DATE
The TIME/DATE icon allows you to set the time and date for the Infinity System
Control.
A14250
Set Time and Date
The time and date can either be set manually or can be synchronized with the web
server (only for Wi--Fi enabled units). From the Main Screen, touch MENU, on the
bottom of the Control. The TIME/DATE icon will bring up the time and date
menu.
Manually Adjust Time and Date
Select manually adjust time and date and follow these steps:
S To se t the HOUR, MINUTE, MONTH, DAY,orYEAR, touch the
feature you wish to change.
39
A14251
S Use the Up (Y) and Down (B) buttons to make the appropriate
changes.
S When you have completed all of the settings touch SA VE.
Setup Daylight Savings Time
You can program your Infinity System Control to automatically adjust for daylight
saving time. From this screen, you can also choose to override the preprogrammed
start and end dates for daylight saving.
A14252
40
Setup Time Zone
The time zone can be selected by selecting the setup time zone from the menu.
Then select the time zone for the location. Time zones for both US and Canada are
included.
A14217
Enable Time Synchronization
For systems with Wi--Fi®capability, after setting up the time zone, the time
synchronization can then be done. Both must be done in order to enable time
synchronization.
A14253
41
SERVICE
Selecting the SERVICE icon from the menu screen will allow you to view service
contact information, set--up or modify service reminders and update the software
for your wall Control.
A14254C
Service Information
Your dealer information is easily accessible and may already be pre--programmed
in your Control by your dealer. Select the SERVICE INFORMATION option.
S Either your dealer’s contact information or the Carrier Service number,
1--800 --Carrier, will appear.
S This information will also appear if your system requires service.
A13250C
42
Service Reminder Update
Setup option will allow you to setup routine service reminders. Once the reminder
option is enabled, you can select the frequency of these reminders (3 to 18 months).
A13251
Software Update
Carrier will periodically issue software updates for the Infinity System Control.
Updates will download automatically through your Wi--Fi connection, allowing you
to install them at your convenience. Software updates will be made available on the
MyInfinity website for download to a micro SD card.
A13252
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Updating Software Using Micro SD card
S When software updates are available, they will be posted to on the
downloads page of the MyInfinity website,
www.MyInfinityTouch.Carrier.com/Infinity/Downloads
NOTE: You will obtain best results using a micro SD card that is 1GB to 32 GB
maximum in size. Your micro SD card must be formatted as FAT32.
S From the downloads page on the MyInfinity website, click on the link
under the Download Latest Software
S Read the End User License Agreement (EULA).
S At the bottom of the EULA, choose “Yes” if you accept the agreement.
d NOTE: If you do not wish to accept the agreement, you will not be
able to download the software update.
S Use the Download link provided in the EULA document to download
the software update package.
.
A13253
44
S Highlight the TSTAT folder in the WinZip window by clicking on the
folder icon ONCE to highlight the proper folder to be downloaded to the
micro SD card. Then click on EXTRACT.
S Choose the micro SD card memory device root directory as the location
to extract the folder from the zip file. When the download is complete,
the TSTAT folder will appear on the root directory of the micro SD card.
Verify that the files, including the “.hex” file, have been extracted into
the TSTAT folder of the micro SD card.
A13254
S Plug the micro SD card into the bottom of the Infinity System Control
andclickontheUPDATE SOFTWARE USING MICRO SD CARD.
S Press Yes to continue with the software upgrade. The upload and instal-
lation will take several minutes.
S When the software upgrade is complete, a “successful” message will
appear. Click DONE.
45
S The Infinity System Control will perform a restart after the DONE but-
ton is pressed. Once the Infinity System Control has successfully restarted, the micro SD card may be removed.
S This completes the software upgrade process.
Updating Software Using Wi--Fi
®
When software updates are available, this reminder message will be displayed on
the home screen.
A13255
Touch anywhere inside the software update reminder message to install the latest
software or customize your reminder messages for software updates.
46
A150194
Selecting YES will initiate the software update process. Your Infinity System
Control will reboot in order to complete the software update process. All of your
previously stored information and settings will be maintained.
NOTE: Select DETAILS to view the release notes associated with the software to
be downloaded.
Selecting NO will allow to set--up a reminder for a later time or you can disable the
reminder feature for this particular software update.
A150204
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Model / Serial Numbers
This screen will allow you to access the model numbers and serial numbers for the
installed equipment.
A14255
48
PHOTO UPLOAD
With the Infinity System Control, you can upload a personal photo to act as a screen
saver. Select the PHOTO UPDATE icon from the menu screen.
A12122C
S Use the PC application to upload the photo on the Control and save it to
a standard micro SD card. Go to https://www.MyInfinityTouch.Carrier
com
and select the Infinity System Control and click the downloads tab
to download the MyInfinity computer Desktop application for either PC
or MAC. Install the software on your computer, then go to the Menu and
select Photo Export. Follow the instructions on--screen in the PC application.
S Touch the upload photo icon on the menu screen on the Infinity System
Control.
S Place the micro SD card into the micro SD card port on the bottom of the
Infinity System Control when prompted.
S The Control will automatically upload the photo.
S Once complete, you will receive a confirmation that your photo is load-
ed.
S After you have selected your desired reminders, touch SAVE.
.-
49
HEAT SOURCE (IF APPLICABLE)
With the Infinity System Control, you can select the desired heat source of your
system, if your system is equipped as a HYBRID HEATR System. Select the
HEAT SOURCE icon from the menu screen.
A12155C
NOTE: Options available on this screen will correspond to the equipment attached.
Options may appear that are different than those shown, below.
S The default is for the system to Control the heat source.
S To have only the furnace Control, select FURNACE ONLY.
S To have only the heat pump, select HEAT PUMP ONLY.
S To have only electric select ELECTRIC ONLY.
S When you have made the appropriate selection, touch SAVE.
50
ZONE NAMES (IF APPLICABLE)
With the Infinity System Control, you have the ability to customize zone names.
Select the ZONE NAMES icon from the menu screen.
A12156C
S Touch the zone in which you choose to change the name.
S Choose between selecting a COMMON NAME or CREATE A CUS-
TOM NAME.
d If you choose select a common name, touch the name you want for
that particular zone.
d If you choose create a custom name, use the ( or clear) button to
erase the existing zone name. Then, use the on --screen keyboard to
type in the name you want for that particular zone.
Home Automation System Interface (If Applicable)
The Infinity System Control can connect to a variety of home automation systems.
Note that not all Home Automation systems may be compatible. Your dealer can
access information for interfaces to home automation systems. See the Infinity
System Control Installation Instructions for more details.
Your dealer can work with your home automation supplier to see if the systems are
compatible, or to see if the home automation supplier can make them compatible.
51
WIRELESS
The Infinity System Control can connect to the in--home Wi--Fi®network to
connect the Infinity System to the Internet. The Infinity System Control is intended
to connect to an existing home Wi--Fi network, or to be added to an existing Infinity
System Wi--Fi network. If the in--home Wi--Fi is found to be incompatible, an
Infinity Wireless Access Point (SYSTXXXGWR01) or any other compatible
wireless router can be installed to establish Wi--Fi connectivity.
Please call 1 --800--Carrier for support with Wi--Fi set--up and connection to the
MyInfinity Server.
The ability to remotely access and adjust the settings of the Infinity System
Control with the MyInfinity web and mobile applications is dependent on the
compatibility of the user’s computer/network or mobile device, the Infinity System
Control, and/or the MyInfinity web server with, and the availability of, the user’s
Internet service provider or mobile de v ice Carrier service. Carrier Corporation
makes no representations or warranties, express or implied, including, to the
extent permitted by applicable law, any implied warranty of merchantability or
fitness for a particular purpose or use, about the compatibility of the user’s
computer/network, or mobile device, with the Infinity System Control, and/or the
MyInfinity web server, with, and the availability of, the user’s Internet service
provider or mobile device Carrier service, or that the ability to remotely access
and adjust the settings of the Infinity System Control will not be negatively
affected by the network- related modifications, upgrades, or similar activity of the
user’s Internet service provider or mobile d e v ice Carrier service.
To establish Wi--Fi connectivity to the Infinity System Control using the in --home
router or wireless access point the wireless access point SSID and
password/passkey must be known for set--up.
52
A150190C
S Select the WIRELESS from the menu screen
S Make sure the Wi--Fi connection is enabled, by touching ENABLED.
S Touch SETUP A WI--FI CONNECTION to begin the process.
S Next, touch SCAN FOR AVAILABLE ACCESS POINTS.
53
A13235
S On the next screen look for the SSID of the router/access point. After
being selected, it will be outlined in faint blue and will be indicated by a
checkmark. Then select NEXT.
A150175
S The selected network will show. Choose an appropriate Wi--Fi security.
Usually auto--detect will correctly identify the type of security used. If
the network has no security it will show as on the left, but a secured
network will prompt for the Wi--Fi security key.
54
A150191
S If a Wi--Fi security key is shown as on the right hand picture above then
select the white bar and enter the security key, then select NEXT.
S Touch in the security key area, and the keyboard will appear.
d Use the on screen keyboard to enter the Wi--Fi security key, then
touch NEXT.
S The Control will inform you if the connection is successful. If so, touch
DONE.
d If the connection is unsuccessful, verify that the proper information
has been entered before you touch RETRY. The Control will go
through the process again.
A13238
55
S After the Control has connected to the network, go to
www.MyInfinityTouch.Carrier.com to register the unit and begin remote
access. This requires the MAC address and serial number of the Infinity
System Control. To find the serial number and MAC address of the
Infinity System Control, click on Menu, Down Arrow, Wireless and
View MyInfinity Info. This screen will provide the information n eeded
on the MyInfinity website during registration.
S When the connection to the MyInfinity web server has been established,
the status screen will show Connected for both Wi--Fi and the server.
A13242C
To establish Wi--Fi connectivity to the Infinity System Control through the Infinity
System Wireless Access Point (TP --LINKR Device), connect the WAN (BLUE
port) connection of TP--LINK Wireless Access Point to the home’s existing router
LAN port using the provided Ethernet cable. The LAN ports on the back of the
TP--LINK Wireless Access Point should not be used for other devices. The Infinity
(TP--LINK) Wireless Access Point should only be used for connection of the
Infinity System Control(s) and is not intended to be used wired or wirelessly with
any other devices.
56
A150190C
S Select the WIRELESS from the menu screen
S Make sure the Wi--Fi connection is enabled, by touching ENABLED.
S Touch SETUP A WI--FI CONNECTION to begin the process.
S Next, touch SCAN FOR AVAILABLE ACCESS POINTS.
A12115
S Select the myHVACxxxxxx connection from the list, then touch NEXT
(myHVAC is followed by the last 6 digits of your Wireless Access
Point’s MAC address; see the label on the bottom of the TP--LINK Wireless Access Point).
57
SSID & Security Key
A12357
S You may have to use the down arrow to scan to the next screen to find
“myHVACxxxxxx”.
A150175
S Use the on screen keyboard to enter the Wi--Fi security key, then touch
NEXT.
d Touch in the security key area, and the keyboard will appear.
d The security key can be found on the back of the TP--LINK Wire-
less Access Point.
58
A150192
S The Control will inform you if the connection is successful. If so, touch
DONE.
d If the connection is unsuccessful, verify that the proper information
has been entered before you touch RETRY. The Control will go
through the process again.
A12118
S After your Control has connected to the network, go to
www.MyInfinityTouch.Carrier.com
to register the unit and begin remote
access. This requires the MAC address and serial number of the Infinity
System Control, NOT the Wireless Access Point. To find the serial num ber and MAC address of the Infinity System Control, click on Menu,
Down Arrow, Wireless and MyInfinity Registration Info. This screen
59
will provide the information needed on the MyInfinity website during
registration.
S See the Control Registration instructions included in the package for
more information.
S When the connection to the MyInfinity web server has been established,
the status screen will show Connected for both Wi--Fi and the server.
TP--LINK is a trademark of TP--LINK Technologies Co., Ltd.
Wi-- Fi®Diagnostics
Wi--Fi diagnostic information is available for troubleshooting purposes. It is located
in the Advanced Settings menu. Information from this screen may be requested
during a customer service call.
A13243A
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WEATHER
When the Infinity System Control is connected to a Wi--Fir network, use the
WEATHER icon to retrieve the weather forecast based your postal code.
A160186C
S To enter your postal code, touch CHANGE CURRENT LOCATION.
S Next, select your country (United States or Canada).
S To enter your postal code, touch in the blank area; then enter your postal
code using the on screen keyboard. Note that you may select a postal
code other than where the system is located, if another postal code has a
more relevant weather forecast for your area.
S After you have entered your postal code, touch SAVE.
A160185
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UTILITY DEMAND EVENT RESPONSE SETUP
This section is only applicable if your utility company is running a demand
response or price response program in which you have agreed to participate.
Contact your local electrical utility company for information about programs in
your area.
NOTE: If you wish to participate with your electrical utility company, a service
person or Utility representative must enable the utility event interface.
A14262C
Utility Event
Your utility may send price response or demand response events to your Wi--Fi
enabled Infinity System Control. When a price response or demand response event
is received, your temperature set points will be automatically adjusted depending on
the utility event setup settings that you have selected.
When a utility event is in progress…
S The temperature set points will be automatically adjusted depending on
the utility event setup. The adjusted heating and cooling temperatures
will be displayed in green on the Main Screen along with a “utility
event” message.
S A utility event icon will appear on the home screen. Pressing the icon or
manually adjusting the heating and cooling set points will display the
62
type of event, the adjustment to the heating and cooling set points, the
time the event will end, an accept button, and an override button.
S Pressing the accept button will accept the adjustments made to the heat-
ing and cooling set points.
S Pressing the override button will change the heating and cooling set
points back to their original values prior to the event.
Price Response
Price response determines how the heating and cooling set points will be adjusted
during a pricing event with two choices -- offsets or absolute temperature. When
offsets are selected, the heating and cooling set points are adjusted by the number of
degrees selected. When absolute temperature is selected, the heating and cooling
set points are adjusted to heating and cooling temperatures.
A14263
Price Settings
When the electric rate from the utility company meets or exceeds the
“ELECTRICAL RATE”, the heating and cooling set points will be adjusted
according to the absolute temperature or offset shown here. If the set point at the
time of the event is more favorable (uses less energy) than what you have
programmed, the Infinity System Control Thermostat will use the more favorable
set point for the duration of the event. Unless otherwise indicated, all settings
temperatures will be shown in Fahrenheit degrees.
63
A14264
Demand Response
Demand response d etermines how the heating and cooling set points will be
adjusted during a demand response event with two choices -- offsets or absolute
temperature. When offsets are selected, the heating and cooling set points are
adjusted by the number of degrees selected. When absolute temperature is selected,
the heating and cooling set points are adjusted to heating and cooling temperatures.
A14265
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Demand Settings
When a d emand response is received from the utility company, the heating and
cooling set points will be adjusted according to the absolute temperature or offset
shown here. If the set point at the time of the event is more favorable (uses less
energy) than what you have programmed, the Infinity System Control Thermostat
will use the more favorable set point for the duration of the event.
A14266
Response Limits
Response limits are minimum heating and maximum cooling temperatures allowed
during a utility event. These limits are not exceeded and are intended to protect the
occupant premises from extreme temperatures that might otherwise be imposed by
a utility event. Unless otherwise indicated, all settings temperatures will be shown
in Fahrenheit degrees.
A14267
65
Restore UE Factory Default Settings
Restore UE (Utility Event) factory default settings will restore all utility event set
points and price settings to their original factory default values.
A14268
66
STATEMENT INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that
may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
FCC Interference Statement
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
S Reorient or relocate the receiving antenna.
S Increase the separation between the equipment and receiver.
S Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
S Consult the dealer or an experienced radio/TV technician for help.
To comply with FCC/IC RF exposure limits for general population / uncontrolled
exposure, the antenna(s) used for this transmitter must be installed to provide a
separation distance of at least 20 cm from all persons and must not be co --located or
operating in conjunction with any other antenna or transmitter.
67
Pour se conformer aux limites d’exposition RF FCC et IC pour la population
générale / l’exposition incontrôlée, l’antenne utilisée pour cet émetteur doit être
installée pour assurer une distance de séparation d’au moins 20 cm de toutes les
personnes et fonctionnant conjointement avec toute autre antenne ou émetteur.
This Device complies with Industry Canada License --exempt RSS standard(s).
Operation is subject to the following two conditions: 1) this device may not cause
interference, and 2) this device must accept any interference, including interference
that may cause undesired operation of the device.
Cet appareil est conforme avec Industrie Canada, exempts de licence standard RSS
(s). Son fonctionnement est soumis aux deux conditions suivantes: 1) ce dispositif
ne peut pas causer d’interférences, et 2) ce dispositif doit accepter toute
interférence, y compris les interférences qui peuvent causer un mauvais
fonctionnement de l’appareil.
68
NOTES
69
70
71
Infinity, Touch ’N’ GoRand HYBRID HEATRare trademarks or registered
p
trademarks of Carrier Corporation in the United States and other countries. Other
brands and product names are trademarks of their respective holders.
R
Wi--Fi
is a registered trademark of Wi--Fi Alliance Corporation.
Copyright 2017 Carrier Corp. S 7310 W. Morris St. S Indianapolis, IN 46231
Edition Date: 03/17
Manufacturer reserves the right to c hange, at any time, s pecifications
and designs without notice and without obligations.
Catalog No: OMSYSTXC CITC --- 01 / 997 ---017070 ---1 ---R
Re
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