Your LONGVIE heater is especially designed to provide maximum comfort to you and your home. Its large solid injected
aluminum front grill assures the optimum use of the generated heat in the ambient, maintains normal temperatures behind
the heater to avoid sticking of particles, which would soil the wall. You can feel safe with absolute security guaranteed by:
Its thermocouple security valve, which cuts the supply of gas in the event of the heater extinguishing due to strong air
•
currents, momentary interruption of the supply of gas.
Its gas pressure regulator assures an optimum operational; function, avoiding peak pressures in the gas supply
•
affecting normal combustion.
Its gas tight combustion chamber, totally enameled, avoids gases which are caused by combustion, to contaminate
•
the air and ensures a useful , long lasting working life.
Long lasting working life...Guaranteed by the quality of its components and high technology applied in the process of
fabrication, and especially by the traditional vocation of LONGVIE to produce durable products for your maximum comfort
and satisfaction.
LOCAL CODES
Install and use the heater with care. The installation must conform with local codes or in the absence
of local codes, use the latest edition of The National Fuel Gas Code ANSI Z223.1/NFPA 54*. Natural
Gas and Propane Installation Code, CSA B149.1.
A manufactured home (USA only) or mobile home OEM installation must conform with the Manufac-tured Home Construction and Safety Standard, Title 24 CFR, Part 3280, or, when such a standard is
not applicable, the Standard for Manufactured Home Installation, ANSI Z225.1, or Standard for Gas
Equipped recreational Vehicles and Mobile Housing, CSA Z240.4.
USE ONLY THE TYPE GAS SPECIFIED ON THE RATING PLATE
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Page 3
SAFETY RULES
Due to high temperatures, the appliance should located out of traffic and away from furniture and draperies.
1.
Children and adults should be alerted to the hazards of high surface temperatures and should stay away to
2.
avoid burns or clothing ignition.
Young children should be carefully supervised when they are in the same room as the appliance
3.
Clothing or other flammable material should not be placed on or near the appliance.
4.
Any safety screen or guard removed for servicing an appliance must be replaced prior to operating the
5.
appliance.
Installation and repair should be done by a qualified service person. The appliance should be inspected
6.
before use and at least annually by a qualified service person. More frequent cleaning may be necessary due
to excessive lint from carpeting, bedding material, etc. It is imperative that control compartments, burners
and circulating air passageways of the appliance be kept clean.
WARNING: Do not operate appliance with the panel removed, cracked or broken. Replacement of the panel
7.
should be done by a licensed or qualified service person.
Do not spray any aerosol near heater when functioning. Do not store these elements near appliance.
8.
Do not touch the grill to avoid burning yourself.
9.
Do not touch the gases outlet cap while heater is in operation to avoid burning yourself.
10.
Avoid blocking air inlet and hot air outlet.
11.
Do not spill water over the heater as it may cause corrosion.
12.
Allow heater to thoroughly cool before servicing.
13.
Input ratings are shown in BTU per hour and are for elevations up to 2,000 feet. For elevations above 2,000 feet, input
14.
ratings should be reduced 4 percent for each 1,000 feet above see level. Refer to the National Fuel Gas Code.
The appliance and its appliance main gas valve must be disconnected from the gas supply piping system during any
15.
pressure testing of that system at test pressures in excess of 1/2 psig (3.5 kPa).
The appliance must be isolated from the gas supply piping system be closing its equipment shutoff valve during any
16.
pressure testing of the gas supply piping system at test pressures equal to or less than 1/2 psig (3.5 kPa).
This gas appliance must not be connected to a chimney flue serving a separate solid-fuel burning appliance.
17.
The installation make provisions for adequate combustion and ventilation air.
18.
The installation must provide adequate accessibility clearances for servicing.
19.
The efficiency rating of this appliance is a product thermal efficiency rating determined under continuous operating
20.
conditions and was determined independently of any installed system.
The minimum inlet gas supply for the purpose of input adjustment.
21.
Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect
22.
the appliance and to replace any part of the control system and any gas control that has been under water.
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Page 4
4USSC
Page 5
VENTILATION INSTALLATION
The ventilation system consist of:
1_External Tube - Air incoming tube with enamel hood riveted in place.1_Threaded Mounting Rod
1_Internal Tube - Outgoing flue gases1_Adjusting Nut
For Model DV12:
Mark the three 5/16” (8mm) holes and drill
Insert the three plastic plugs provided in the previously drilled
holes.
Mark the hole for the 4-1/2” (11.5cm) dia. ventilation tube.
This must be rectilinear and with a slight fall towards the exterior of approx. 2 degrees to avoid the entering of rain water.
Take into consideration the area indicated for the gas connection.
The wall’s thickness cannot be less than 4-1/2” (11.5 cm) nor
can it exceed 13-1/2” (35cm). (See Diagram Nº 5) Tube lengths
and threaded mounting rod should be trimmed to comply to
the dimensions shown in Diagram Nº 3.
For Model DV20:
Mark the four(4) 5/16” (8mm) holes and drill
Insert the four(4) plastic plugs provided in the previously drilled
holes.
Mark the hole for the 6 1/4” (16cm) dia. ventilation tube. This
must be rectilinear and with a slight fall towards the exterior
of approx. 2 degrees to avoid the entering of rain water.
Take into consideration the area indicated for the gas connection.
The wall’s thickness cannot be less than 4-1/2” (11.5 cm) nor
can it exceed 13-1/2” (35cm). (See Diagram Nº 5) Tube lengths
and threaded mounting rod should be trimmed to comply to
the dimensions shown in Diagram Nº 4.
Diagram Nº 3
Final Assembly
Remove the front cover of the heater by removing the control
knob and the two(2) screws on the top of the cover. Slide the
front upwards.
After tubes have been cut to length, slide the tubes and the
rod into position on the heater and adjust with the nut provided until you get a compact unit.
Slide the heater and ventilation assembly through the hole
until the heater reaches the wall. For the model DV12, se-
cure to the wall with the three(3) screws provided. For themodel DV 20, secure to the wall with the four(4) screws provided.
Check that hood protrudes the intended 4 1/4” (10.8 cm) from the exterior wall.
Seal any imperfections between wall and vent hood with putty, making sure that nothing falls inside the hood. (See
Diagram Nº 6)
A protection plate resistant to high temperatures is available at extra cost for use with external combustible walls. (See
Diagram Nº 7)
Diagram Nº 4
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Page 6
Minimum wall thickness:
4-1/2” (11.5cm)
Maximum wall thickness:
13-1/2” (35 cm)
Diagram Nº 5
VENTILATION INSTALLATION continued...
Diagram Nº 6
Diagram Nº 7
IMPORTANT: The appliance’s vent cap should be at least 24 in.(61 cm) from any outside
adjacent or intersecting wall.
IMPORTANT: The appliance’s venting system should be inspected at least once a year and
cleaned if necessary.
IMPORTANT: THE VENT-AIR INTAKE SYSTEM MUST BE PROPERLY INSTALLED TO INSURE PROPER AND SAFE OPERATION.
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Page 7
VENTILATION INSTALLATION continued...
Canadian Installation
Clearance above grade, veranda, porch,
A =
deck, or balcony
Clearnace to window or door that may be
B =
opened
Clearance to permanently closed window
C =
Vertical clearance to ventilated soffit lo-
D =
cated above the terminal within a horizontal distance of 2 feet (61 cm) from the center line of the terminal
Clearnace to unventilated soffit
E =
Clearance to outside corner
F =
Clearnace to inside corner
G =
Clearnace to each side of center line ex-
H =
tended above meter/regulator assembly
Clearance to service regulator vent outlet
I =
Clearance to nonmechanical air supply in-
J =
let to building or the combustion air inlet to
any other appliance
Clearance to a mechanical air supply inlet
K =
Clearnace above paved sidewalk or paved
L =
driveway located on publis property
Clearance under veranda, porch, deck, or
M =
balcony
1
In accordance with the current CSA B149.1, Natural Gas and Propane Installation Code.
2
In accordance with the current ANSI Z223.1/NFPA 54, National Fuel Gas Code.
† A vent shall not terminate directly above a paved sidewalk or paved driveway that is located between two single family dwellings and serve both dwellings.
‡ Permitted only if verdana, porch, deck, or balcony is fully open on a minimum of two sides beneath the floor.
* For clearnaces not specified in ANSI Z223.1/NFPA 54 or CSA B149.1, one of the following shall be indicated.
(a) A minimum clearances valve determined by testing in accordance with section 2.19.6, or ;
(b) A reference to the following footnote:
“ Clearance in accordance with local installation codes and the requirements of the gas supplier.”
12 inches (30 cm)
6 inches (15 cm) for appliance < 10,000 BTU/hr
(3 kW), 12 inches (30 cm) for appliance > 10,000
BTU/hr (3 kW) and <100,000 BTU/hr (30 kW),
36 inches (91 cm) for appliances > 100,000 BTU/
hr (30 kW)
3 feet (91 cm) within a hieght 15 feet (4.5 m)
above the meter/regulator assembly
3 feet (91 cm)
6 inches (15 cm) for appliance < 10,000 BTU/hr
(3kW), 12 inches (30 cm) for appliance > 10,000
BTU/hr (3kW) and < 100,000 BTU/hr (30 kW),
36 inches (91 cm) for appliance > 100,000 BTU/
hr (30 kW)
6 feet (1.83 m)
7 feet (2.13 m) †
12 inches (30 cm) ‡
1
*
*
*
*
*
US Installation
12 inches (30 cm)
6 inches (15 cm) for appliance < 10,000 BTU/hr
(3 kW), 9 inches (23 cm) for appliance > 10,000
BTU/hr (3 kW) and < 50,000 BTU/hr (15 kW), 12
inches (30 cm) for appliances > 50,000 BTU/hr
(15 kW)
6 inches (15 cm) for appliance < 10,000 BTU/hr
(3kW), 9 inches (23 cm) for appliance > 10,000
BTU/hr (3kW) and < 50,000 BTU/hr (15 kW), 12
inches (30 cm) for appliance > 50,000 BTU/hr
(15 kW)
3 feet (91 cm) above if within 10 feet (3 m)
2
*
*
*
*
*
*
*
horizontally
*
*
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Page 8
VENTILATION INSTALLATION continued...
Diagram Nº 8
8USSC
Page 9
GAS CONNECTION
A qualified gas appliance installer must connect the heater to the
gas supply. Consult all local codes.
NOTICE
Use new black iron or steel pipe only. Internally tinned copper tubing can be
used in some areas when permitted by local codes. Only use pipe of 1/2" or
greater diameter to allow full gas volume to heater. Excessive pressure loss will
occur if the pipe is too small.
A manual shutoff valve, union and plugged 1/8" NPT pressure tapping point
must be installed upstream of the heater (FIGURE 6).
CAUTION
A sediment trap must be installed upstream of the heater to prevent moisture
and contaminants from passing through the pipe to the heater controls and
burners. Failure to do so could prevent the heater from operating reliably
(FIGURE 8).
IMPORTANT: Loosen the pipe adapter
on the flex tube before installing to the
system piping.
Diagram Nº 9. Gas Connection
CHECK GAS TYPE: The gas supply must be the same as stated on heater's rating plate. If the
gas supply is different, DO NOT INSTALL the heater. Contact your dealer for the correct model.
Connecting directly to an unregulated propane/LPG tank can
cause an explosion.
WARNING
Reattach the front to the unit. Use the same screws removed in the instructions on page 5. Reinstall
the control knob.
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Page 10
OPERATING INSTRUCTIONS
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fire or explosion
may result causing property damage, personal injury or loss of life.
This appliance has a pilot which can be light with the equipped piezo ignitor. When lighting the pilot, follow these
A.
instructions exactly.
BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the floor because some
B.
gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not attempt to light any appliance.
• Do not touch any electric switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not push in or turn by
C.
hand, don't try to repair it, call a qualified service technician. Force or attempted repair may result in a fire or
explosion.
Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect
D.
the appliance and to replace any part of the control system and any gas control which has been under water.
LIGHTING INSTRUCTIONS
STOP! Read the safety information above on this page.
1.
Press the knob lightly and turn clockwise to the “OFF” position.
2.
Wait five (5) minutes to clear out any gas. If you then smell gas, STOP! Follow
3.
“B” in the safety information above on this page. If you don’t smell gas, go to the
next step.
Find the pilot by looking through the viewing window on the front of the unit.
4.
Press the knob down lightly and turn counterclockwise to the “Pilot”.
5.
Press again downwards.
Press the Piezo Ignition button to light the pilot. Repeat this operation with the
6.
knob pressed down until the pilot has lit. When the pilot lights, continue holding
pressure for another 10 seconds. Release the knob. If the pilot goes out, repeat
the process 1 through 6.
If the knob does not pop up when released, stop and immediately call your ser-
!
vice technician or gas supplier.
If the pilot will not stay lit after several tries, turn the gas control knob to OFF and
!
call your service technician or gas supplier.
Press down and turning the control knob counterclockwise to the
7.
desired temperature. The temperature can be regulated between HI and LO
capacity, according to the indicated scale marked on the knob.
When the heater is first started after installation or if the heater has not been used for a long period of time, there is a
normal delay of gas from the gas supply through the gas control on the heater. In this case, maintain pressure on the knob
at the “Pilot” position for 30-40 seconds and then try the piezo lighter.
TURN OFF GAS TO APPLIANCE
When the heater is not to be in use for a long period of time or for servicing, turn the control knob clockwise to
the OFF position and close the main gas supply valve.
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MAINTENANCE INSTRUCTIONS
As with all fuel burning appliances, it is important to conduct periodic maintenance functions that will allow for continued safe, efficient operation of the unit. We suggest that before every heating season, or at least once a year, conduct
the following minimum service functions.
STEP 1:The gas supply should be turned OFF at the shutoff valve in the supply line leading to the appliance or at the
gas source. The gas to the unit should then be disconnected so the unit can be removed from the wall.
STEP 2:Remove the front cover by removing the control knob and the two(2) screws on the top of the front. Then slide
the front upwards.
STEP 3:Carefully examine the interior of the vent pipe. If you notice any blockages or obstruction that was not part of
the unit when it was installed. Clean the pipes and prepare them for reattachment to the unit.
The vent system should be inspected periodically, or at least once a year and cleaned if necessary. If removal of the
venting is required, follow the instructions in the “Ventilation Installation” section of this manual for reassembly.
STEP 4:Look inside the openings of the rear of the unit and check for foreign materials. Remove any objects which may
block or obstruct the free flow of combustion and ventilation air.
STEP 5:Visually check the pilot and the main burner for signs of excessive dirt or debris through the heat exchanger
front glass. If you find any of these, follow the directions below to reach the components to clean, otherwise continue to the
next step.
To Remove Pilot: Find the pilot. Loosen the head of thermocouple, disconnect the pilot gas supply line, (only on the side
of the pilot, not on the valve side). Remove the two(2) M4 screws that hold the pilot in place. Clean with a vacuum cleaner
or use a can of compressed air.
To Remove Burner: Loosen the gas line from the burner (on the right side of the unit). On the left side of the unit,
unscrew the nut that holds the burner in place. Then remove the burner. Clean with a vacuum cleaner or use a can of
compressed air. Note: You can remove the main burner-pilot assembly if you don’t unscrew the M4 screws that hold the
pilot to the burner.
Before reinstalling the assembly, check the ceramic fiber sealing gasket. If it is damaged or worn, replace with new gasket
available from your dealer.
STEP 6:Reassembly the unit back to its original state and mount the unit to the wall. Properly reassemble and reseal
the vent-air intake system.
STEP 7:Reconnect the gas supply and check for leaks using a soapy water solution. Bubbles on any of the joints
indicate a leak is present and must be repaired. Turn off the gas when making such repairs. Check to make sure that the
piezo ignitor still lights the pilot.
STEP 8:
12)
Note: After maintenance, the first few minutes of the heater operation will probably have some yellowish flying traces in
the flame due to the burning of particles left behind during the cleaning operation.
** Liquid Propane will have some evidence of yellow tips on the flame.
While the main burner is ON, Check the flames to verify that they are burning a clean blue color. (See Diagrams 10-
Any safety screen or guard removed for servicing an appliance must be replaced prior to
operating the appliance
Before completing your periodic maintenance check, ensure the heater area is kept clean and
free from combustible materials, gasoline and other flammable vapors and liquids. Also,
check to see that the flow of combustion and ventilation air around the vent cap on the outside
of the structure is not obstructed.
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Page 12
Diagram Nº 10. Correct Flame Pattern
Diagram Nº 11. Correct Flame Pattern
Optional Blower - DVBS (DV12) and DVBL (DV20)
CAUTION: Label all wires prior to
disconnection when servicing
controls. Wiring errors can cause
improper and dangerous operation.
Diagram Nº 12. Incorrect Flame Pattern
If any of the original wire as supplied
Wiring Diagram
with the appliance must be replaced,
it must be replaced with 600 volt - 150
degree C. wire or its equivalent.
Verify proper operation after
servicing.
Permanently lubricated bearing
system.
WARNING: ELECTRICAL
GROUNDING INSTRUCTIONS.
This appliance is equipped with a
three-prong (grounding) plug for your
protection against shock hazard and
should be plugged directly into a
properly grounded three-prong receptacle. Do not cut or remove the
grounding prong from this plug.
Wiring Schematic
12USSC
Page 13
DV20 - REPAIR PARTS
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Page 14
DV20 - REPAIR PARTS LIST
KEYPART #DESCRIPTIONQTY.
1.12478Glass Support2
2.117501Combustion Chamber Glass1
3.12484Ceramic Fibre Glass Gasket (Long)2
4.12482Ceramic Fibre Glass Gasket (Short)2
5.1354Combustion Chamber1
6.12472Ceramic Fibre Washer (D57 / D43)14
7.116374Air Intake Tube7
8.115901Spacing Bolt2
9.12471Ceramic Fibre Washer (D71 / D57)4
10.116377Flue Gas Exit Tube (Large)2
11.116376Flue Gas Exit Tube (Small)1
12.12472Ceramic Fibre Washer (D57 / D43)2
13.12473Burner Assembly Gasket1
14.116360Gas Intake Fitting1
15.115756Gas Intake Lock Fitting2
16.12466Gas Fitting Support1
17.12465Control Insulation1
18.1-Piezo Ignitor Nut1
19.12463Control Bracket1
20.12464Piezo Ignitor Bracket1
21.112455Piezo Ignitor1
22.111699Piezo Ignitor Button1
23.111698Knob Frame1
FOR MODEL: DV20
24.116365Control Rod1
25.111626Control Knob1
26.12477Cabinet Back1
27.12432Top Deflector1
28.12442Left Side Deflector1
29.12433Right Side Deflector1
30.1350Air Chamber1
31.12429Cabinet Front1
32.12413Cabinet Glass Support6
33.117768Cabinet Glass1
34.1423Grill, Cast Aluminum1
35.117912LONGVIE Logo1
36.111634Cabinet Slide2
37.111315Loop1
14USSC
Page 15
DV12 - REPAIR PARTS
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Page 16
DV12 - REPAIR PARTS LIST
KEYPART #DESCRIPTIONQTY.
1.22469Glass Support2
2.217507Combustion Chamber Glass1
3.22483Ceramic Fibre Glass Gasket (Long)2
4.22482Ceramic Fibre Glass Gasket (Short)2
5.2342/CCCombustion Chamber1
6.22472Ceramic Fibre Washer (D57 / D43)6
7.216374Air Intake Tube3
8.215951Spacing Bolt2
9.22471Ceramic Fibre Washer (D71 / D57)4
10.22473Burner Assembly Gasket1
11.216360Gas Intake Fitting1
12.215756Gas Intake Lock Fitting2
13.22462Gas Fitting Support1
14.22465Control Insulation1
15.2-Piezo Ignitor Nut1
16.22463Control Bracket1
17.22464Piezo Ignitor Bracket1
18.212455Piezo Ignitor1
19.211699Piezo Ignitor Button1
20.211698Knob Frame1
21.216365Control Rod1
22.211626Control Knob1
FOR MODEL: DV12
23.22461Cabinet Back1
24.22419Top Deflector1
25.22421Left Side Deflector1
26.22420Right Side Deflector1
27.2342/CAAir Chamber1
28.22411Cabinet Front1
29.22413Cabinet Glass Support4
30.217767Cabinet Glass1
31.2383Grill, Cast Aluminum1
32.217912LONGVIE Logo1
33.211634Cabinet Slide2
34.211315Loop1
16USSC
Page 17
BURNER ASSEMBLY - REPAIR PARTS
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Page 18
BURNER ASSEMBLY - REPAIR PARTS LIST
KEYPART #DESCRIPTIONQTY.
1.314399Control Rod Plate1
2.310381Control Rod Set Screw (1/8” x 15)1
3.316353Eurosit Valve By Pass 50 (for model DV12-LP)1
4.316354Eurosit Valve By Pass 90 (for model DV20-LP)1
5.316355Eurosit Valve By Pass 70 (for models DV20-N and DV12-N)1
6.314397Eurosit Gas Control Valve - Liquid Propane1