United Security Products 10-4 Owner's Manual And Operating Instructions

HELP

FAST

!

The PULL-FOR-HELP

Emergency Caller

Model 10-4 Automated Call for Help! Syste m

GETS

OPERATING INSTRUCTIONS

UNITED SECURITY

PRODUCTS, INC.

OWNER’S MANUAL

AND

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This equipment generates and uses radio frequency energy and if not
installed and used properly, that is, in strict accordance with the

ctions, may cause interference to radio and television
reception. It has been type tested and found to comply with the limits for a
Class ‘B’ computing device in accordance with the specifications in Subpart

he Code of Federal

Regulation, Title 47), which are designed to provide reasonable protection

If this equipment does cause interference to radio or television reception,

n be determined by turning the equipment off, then on, the user is

encouraged to try to correct the interference by one or more of the following

Connect the equipment into a different outlet so that the equipment and

Changes or modifications not expressly approved by United security

Federal Communications Commission Radio

and Television Interference Statement for A

Class ‘B’ Device

manufacturer’s instru

B of FCC Rules and Regulations (as outlined in t

against such interference in a residential installation.

User Instructions:

which ca

measures:

• Reorient or relocate radio or television.

• Increase the separation between the equipment and receiver.

•

receiver are on different branch circuits.

• Consult the dealer or an experienced radio/TV technician for help.

Products, Inc. could void the user’s authority to operate the equipment.

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does not guarantee that you will contact or receive

Important! Please Read This Page

Thank You for Purchasing The Emergency Caller from USP!
USP has made every effort to make The Emergency Caller the finest Personal
Emergency Response System on the market today. However, for your safety
please take the following precautions when using The Emergency Caller:

• The Emergency Caller should be tested regularly to ensure proper delivery of

your pre-recorded emergency message when activated by the Pull-For-Help
transmitter or the Auxiliary input. This is your responsibility as the user of the
product.

• Certain structures within a household may block the transmitter signal. It is up to

the user to test the transmitter within the area of use to determine if dead areas
exist, and where they are located.

• Holding the transmitter next to your body or the ground while in use may

decrease the range of the transmitter signal.

• Using The Emergency Caller

help. The Emergency Caller is only an aid to assist you in calling for help.

• The transmitter should be tested frequently to protect against undetected

interference or fault.

• For U.S. installations only: The Emergency Caller is required to comply with

Part 15 of the FCC Rules and regulations. As such, it has limited transmitter
power and therefore limited range.

• The dialer cannot respond to more than one transmitted signal at a time and may

be blocked by radio signals that occur on or near their operating frequencies,
regardless of code setting.

• Changes or modifications to the device may void FCC compliance.

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The Emergency Caller… Gets Help Fast!

Congratulations!

Thank you for purchasing United Security Products, Inc.’s Emergency Caller - the “smartest”, most
comprehensive automatic voice/pager emergency dialer available. Representing an exciting new level of
achievement, The Emergency Caller combines technologically advanced features, ease of programming and
reliable operation in a compact, unobtrusive dialer. Installation and hookup are quick and easy. The unit is a
stand-alone wireless device that simply connects to an ordinary telephone jack. The keypad cover glides on and
off for added attractiveness and security.

How It Works:

The Emergency Caller features busy-line and no-answer detection to ensure prompt transmission of the
prerecorded message to as many as 4 standard telephones, cellular phones, voice and/or numeric pagers.
Message to both local and long-distance calls can be transmitted. When activated, the dialer instantly begins
calling the numbers in sequence, in an attempt to deliver the message or pager code. The Emergency Caller is
extensively programmable, of fering personalized customization to fulfill virtually any residence. Plain-English
prompts walk the user through the process in a timely manner.

Programming options abound, allowing the user to:

• Store up to 4 telephone/pager numbers.

• Store an emergency message (maximum: 20 sec.).

• Select Tone/Pulse dialing, Standard telephone line/PBX system and Momentary/Continuous activation.

Special Features:

• The dialer will “beep” every 30 seconds in the Program and Test mode. This is to warn the user that the

dialer is not in the Operate or Off mode.

• In the Test mode, when testing the input, the dialer will check to make sure that there is a dial tone. If no

dial tone is detected, the dialer will not continue testing the input and will display:

NO DIAL TONE!

(Connect the dialer to the telephone line and re-test the input). Note: Although the dialer checks for a dial

tone it will not actually dial out.

• The dialer will check to make sure that, at least, one telephon e number and OGM or one pager number is

programmed before allowing the dialer to be switched to the Operate mode. If programming is not
complete, the dialer will display:

PROGRAMMING IS

NOT COMPLETE!
(After 2 seconds the dialer will automatically switch to the Programming mode).

Please Familiarize Yourself With These Instructions Before Installation/Operation. This guide describes how to
program and operate the dialer. We strongly recommend that you read the entire manual before attempting to
use the unit.

To enhance ease of programming and operation, this guide includes:

• A Programming Sample/Quick Setup review on page 20 with a corresponding Program Planner.

• A Blank Program Planner on page 21. One copy of this Planner should be kept in a safe place by the end

user. A separate copy should also be retained by the installer.

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Table of Contents

Section Page num ber

Package contents…………………………………………………………………
Care and Precautions……………………………………………………………..
Panel Displays……………………………………………………………………
Installation Hookup………………………………………………………………
The Pull-For-Help Transmitter…………………………………………………..
The Pull-For-Help Transmitter necklace…………………………………………
Programming The Emergency Caller…………………………………………….
Overview………………………………………………………………………
Programming Phone/Pager Num bers………………………………………….
Programming Auxiliary Information, OGM and Input.……………………….
Testing Your System…………………………………………………………..
Operating Your System and Additional Features………………………………..
Programming Exam ple and Sample Program Planner…………………………..
Blank Program Planner…………………………………………………………..
Weekly Test Log…………………………………………………………………
Specifications and Dialer Accessories..………………………………………….

The Emergency Caller, by United Security Products, is a compact Personal Emergency Response
System. This full-featured unit provides fast, automatic emergency notification for single residents, latch-key
children, elderly people, illness sufferers and others who desire the reassurance of 24-hour peace of mind.
Combined with the cordless Pull-For-Help Transmitter, The Emergency Caller will call for help even if you are
unable to reach the telephone yourself!

EASY

• Fast plug-in installation

• Programs in minutes

• Activates by pressing the Auxiliary input or remotely with the cordless Pull-For-Help Transmitter

VERSATILE

• Communicates with up to 4 telephones, cellular phones and/or pager destinations

• Can quickly change the 20-second personalized message and your programmed numbers

SECURE

• Provides automatic, emergency communication 24 hours a day

• Incorporates busy-line and no-answer detection, and will redial until the message is delivered

• Operates despite power outages with built in battery backup

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7
8

9
10
11
12
12

13-14
15-16

17

18-19

20
21
22
23

Important: Save These Instructions

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Packaging Contents

1 5 2 3 4

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As you unpack your Emergency Caller, check to make sure you have the following items:

1. Emergency Caller Main unit

2. Long telephone line cord

3. Pull-For-Help Cordless Transmitter

4. 9-12V AC/DC adaptor, with 3.5mm plug

5. Antenna

6. Pull-For-Help Transmitter Necklace with Stopper and Bead

7. Instruction Manual

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Care and Precautions

LOCATION

CARE

PULL-FOR-HELP
OPTIONAL

BACKUP

CAUTION

PROBLEMS

WARNING: DO NOT EXPOSE UNIT TO RAIN OR MOISTURE. DO
NOT OPEN HOUSING.

Place the dialer on a flat level surface or mount the unit on the wall, away from
extreme cold or heat, direct sunlight, excessive humidity and away from equipment
that generate strong magnetic fields. Avoid placing near large metal objects and
areas that produce smoke, dust and mechanical vibrations.

Clean the housing with a soft cloth lightly moistened with water or mild detergent
solution. Never use solvents such as alcohol or thinner. Do not allow liquids to
spill into the unit.

The 3-Volt Lithium batteries (Duracell #2025 or equivalent) that are pre-installed

TRANSMITTER
BATTERIES

with your Pull-For-Help Transmitter are for testing purposes only. These batteries
should be replaced after purchase. Under normal use transmitter batteries should
last 12-18 months. Transmitter batteries should be replaced at least once a year.

To ensure continuous operation during power outages, hookup to a 12VDC backup
battery pack is recommended. (PP-1) Available from United Security Products.

Do not use the dialer if a gas leak is suspected or during lightning.

If liquid or a foreign object penetrates the unit, disconnect it immediately and
contact your installer or other qualified technician.

Before calling USP, please make sure…

• You have read this manual and understand how to operate the dialer.

• Your phone line is working.

• You check out the entire system, including external hookup wiring and sensors

attached.

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Panel Displays