UnitedHealthcare Striiv Bio 2h Setting-up Manual

UnitedHealthcare
Motion
Setting up your Striiv Bio 2h
using your smartphone.
Pre-setup checklist:
You have a UnitedHealthcare Motion® account and remember your login credentials.
Your smartphone’s Bluetooth® wireless technology is turned on.
Your smartphone has an internet connection through Wi-Fi or cellular.
You have a USB power source, like a computer or wall outlet adapter.
Plug your Bio 2h into a power source.
Remove the activity tracking module from the wristband, attach it to the charging cable and plug it into a USB port (the same as charging the battery). You will not be able to wake up the Bio 2h for linking if it is not plugged in during setup.
Open the UnitedHealthcare Motion app and log in.
If you have not installed the UnitedHealthcare Motion app on your smartphone, do so now:
• Download from the App Store® or Google Play™. Search for UHC Motion and download the app.
Open the app and log in.
• Use the email and password credentials you set for UnitedHealthcare Motion.
Prepare to link your Bio 2h to your UnitedHealthcare Motion account.
When you open the UnitedHealthcare Motion app, it brings you to either a new device setup page or your dashboard.
• If you see an I’m ready button, select it.
• If the app opens to your dashboard, tap More (the 3-bar “hamburger” menu icon on Android), and then Set up a New Tracker.
Follow prompts and link, by entering an authorization code.
a. Place your smartphone within a couple inches of your Bio 2h (still plugged in).
b. Tap the side of your Bio 2h twice quickly to wake up its display.
c. Enter the code displayed on your Bio 2h into the app fields requesting it.
Please note:
– The code must be entered within 30 seconds.
– If someone in close proximity is setting up at the same time, there’s a chance the
code generated may be sent to a different activity tracker. If the app prompts you to enter the code, but your Bio 2h doesn’t show a code, repeat Steps a, b and c above.
d. Watch for Sync Complete on the app dashboard.
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Confirm connection of Bio 2h and UnitedHealthcare Motion
so you get credit for achievements.
a. Leave your UnitedHealthcare Motion app open and take a test walk wearing your Bio 2h.
b. After your walk, from your UnitedHealthcare Motion mobile app dashboard, tap More (the
3-bar “hamburger” menu icon on Android), and then Sync Now.
c. Swipe down on your phone screen to update Frequency, Intensity, and Tenacity (FIT)
progress on your dashboard. The steps from your test walk display as Tenacity progress.
Using your Bio 2h with the mobile app.
Sync your activity data to your UnitedHealthcare Motion account every day.
Necessities:
The UnitedHealthcare Motion app is open or running in the background on your smartphone.
Your smartphone has Wi-Fi or a cellular connection.
Bluetooth wireless technology is enabled on your smartphone.
Your Bio 2h is within 30 feet of your smartphone (the closer, the better).
Your Bio 2h has at least 25 percent battery power.
Sync via the mobile app on your smartphone.
1. Open your UnitedHealthcare Motion app and log in (if not already) with your Bio 2h nearby.
2. Tap More (the 3-bar “hamburger” menu icon on Android) from your dashboard, and then Sync Now.
3. Double-tap your Bio 2h to wake up its digital display.
4. Watch for the app to indicate the sync is complete.
5. You may need to swipe down on your phone screen to update FIT on the dashboard after the Sync Complete message.
Note: Your Bio 2h will hold 5–7 days of data, but we recommend you make sure recorded steps are getting to your UnitedHealthcare Motion account daily because:
• It can take a while to transmit activity from a handful of days at once.
• Several days of steps synced all at once may post out of order, delaying an accurate dashboard display for 24 hours.
If your steps have not been synced by midnight in your home/Motion time zone when your FIT day resets, don’t worry. Steps are stored in your Bio 2h’s memory. Just sync with the UnitedHealthcare Motion app on your smartphone at some point the next day.
Follow your daily progress.
• Double-tap the side of the Bio 2h quickly to wake up its display. Swipe your finger along its screen from right to left for FIT goal progress (Frequency, Intensity and Tenacity screens). Swipe from left to right for battery level and settings.
• Check your UnitedHealthcare Motion dashboards to see your cumulative achievements, earnings, and rank. Just open the UnitedHealthcare Motion mobile app and log in (or go to
unitedhealthcaremotion.com from a computer).
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