Unisys UEC 7000 Series, UEC 6000 Series Installation Manual

UEC 6000 and UEC 7000 Series
Installation Guide

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This manual, the UEC 6000 and UEC 7000 Series Installation Guide,

is intended for all units belonging to the UEC 6000 and

UEC 7000 family of products.

Unisys is a registered trademark of Unisys Corporation in the United States and other countries.

The Unisys logo is a trademark of Unisys Corporation.

All other brand names and trademarks appearing in this guide

are the property of their respective holders.

Copyright© Unisys Corporation, 2006

Copyrighted material licensed by Unisys Corporation from a third party

All rights reserved. No part of this document may be reproduced in any form

without the written consent of Unisys Corporation.

Part Number: 6873 8277-000

1

Contents

Compliance Statements.......................................................... 2

Introduction .............................................................................3

Requirements.......................................................................... 4

Setting Up the UEC 6000 or UEC 7000..................................5

Maintaining the UEC 6000 or UEC 7000...............................16

Troubleshooting ....................................................................18

Specifications........................................................................21

Warranty Information.............................................................24

2

Compliance Statements

FCC Compliance Statement NOTE: The statement below is included in this document to comply with a Federal
Communications Commission (FCC) regulation. The FCC is an agency of the United States government; thus, the
statement below applies to computing equipment installed in the United States of America. Unisys is taking appropriate
steps to be in compliance with FCC regulations and similar regulations of other countries.

WARNING: This equipment has been tested and found to comply with the limits for a Class A device, pursuant to Part
15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio freq uency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equ ipment in a residential area is likely to cause harmful i nterference, in which case
the user will be required to correct the interference at his own expense.

Canadian Regulatory Statement: This class A apparatus meets all requirements of the Canadian Interference­ Causing Equipment Regulations.
Cet appareil de la classe Arespecte toutes les exigences du Règlement sur le
matériel brouilleur du Canada.

In the event repairs are ever needed to the UEC 6000 or UEC 7000, refer to local procedures or call your
distributor/reseller.

3

Introduction

The Unisys Electronic Conversion series of products, including the UEC 6000 and the UEC 7000, are cost
effective, feature rich, imaging solutions. Utilizing industry leading progressive MICR method and imaging
technology, the UEC 6000 and the UEC 7000 are ideal for Check Electronification, Check Cashing, and
Walk-in Bill Payment applications.

The information in this guide covers several versions of the UEC 6000 and UEC 7000. Verify the options
on your machine/model and utilize the appropriate information.

4

Requirements

 The UEC 6000 and the UEC 7000 units are for indoor use only. Keep the UEC 6000 and the

UEC 7000 dry and avoid areas of high humidity.

 The UEC 7000 requires a higher current power supply (Unisys Direct P/N # 75-0497-901).

The UEC 6000 can use its supplied power supply or the higher current power supply. See

Specifications

SpecificationsSpecifications

Specifications on page 21 for power supply details.

 Do not remove any cabinetry other than the areas specified in this guide; removing cabinetry other

than the areas specified in this guide will void the warranty.

Recommendations

 This unit may be installed and programmed by a distributor (reseller) other than the original

manufacturer. Record all distributor contact information for future reference.

 Save the original box and packing material. Re-use them if the unit must be shipped to a new location.
 Position the unit so that the operator has easy access to the check path and a clear view of the LED.

Do not put the unit close to a heat source, in direct sunlight, or close to any device that can emit
electromagnetic interference such as a computer monitor or power adapter. Do not use the unit near
water, including a sink, swimming pool, or damp basement.

5

Setting Up the UEC 6000 or UEC 7000

To set up the UEC 6000 or UEC 7000, follow steps A – F.

A. Choose a Location

Locate your scanner in a place that:

 has a flat surface, such as a countertop or table,
 is convenient for the scanner operator,
 offers adequate ventilation and protection from

elements such as heat, dust, oil or moisture, and

 is close to a telephone line or network connection

(depending on your unit) and power connections.

B. Unpack the Shipping Box

1. Open the top of the box.

2. Remove and unwrap the items.

3. Save the box and wrapping for future use.

N

OTE: Before unpacki ng the box,

e

xamine it for damage received during
shipping. If the scanner, or any
component, appears damaged, do not
use it. File a claim with the shipping
company and contact your distributor.

Your UEC 6000 or UEC 7000 product
package includes the following:

 The UEC 6000 or UEC 7000

scanner

 Power adapter
 USB Cable
 Franking Acknowledgement

Printer Cartridge (optional)

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C. Inspect the Unit’s Features

The UEC 6000 and the UEC 7000 are provided in two models. Model A below has an integrated Magnetic
Stripe Reader (MSR). Model B below does not include an MSR. Scanner Model A will be graphically
represented throughout this manual for consistency. All other features of the UEC 6000 and UEC 7000 are
available as standard or optional on either model.

C

heck
Insertion
Slot

T

erminal
Status LED
(Light)

M

agnetic

Stripe Reader

Check Insertion Slot

T

erminal Status LED

(Light)

Model A

Model B

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Inside Components:

Cover Latch

Outside Cover in raised position

Image Frame in raised position

Image Sensor

D

ocument Feed Plate comes out to reveal

the optional Franking Acknowledgement

P

rinter Assembly (UEC 7000 shown)

Document Sensors

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Connection Ports:

Power:

Red. Connect the power adaptor to this port.

USB:

Orange. Use this port to connect to a PC.

AUX:

Yellow. Use this port to connect optional
peripheral devices such as a pass through
printer

COM:

Green. Use this port to connect to a PC or
terminal

TEL:

Purple. This port offers an optional modem,
to be connected to a telephone line. Some
scanners may not contain a TEL Port.

Power USB AUX COM

TEL

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D. Insert the Franking Acknowledgement

Printer Cartridge (Optional)

The Franking Acknowledgement Printer Cartridge is an optional ink
stamp, which marks the front of each check to read “Electronically
Presented” or a customized message. If you have purchased this option,
follow these directions to insert the printer cartridge into the unit.

I. Access the Printer Assembly:

1. Press the latch and lift the cover to access the imaging f rame.

2. Lift the imaging frame to access the feed plate.

3. Locate the blue tab on the side of the unit.

a. With your thumb on the outside of the unit, apply

enough pressure to pull the blue tab towards the
outside of the unit and hold it there.

b. While holding the blue tab, lift the document feed

plate up and to the left or up and to the right to free it
from the opposite side.

c. Remove the plate completely. (continued…)

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II. Insert the Franking Acknowledge me n t

Printer Cartridge into the Printer Assembly:

1. Insert the Franking Acknowledgment Printer
Cartridge straight into the printer assembly.

2. Apply pressure to the widest part of the flat top until
the cartridge clicks into place.

3. Replace the document feed plate by pressing down
firmly until it clicks into place.

4. Close the imaging frame.

5. Close the outside cover.

C

AUTION:

 Avoid contact with the main drive roller to prevent ink

transfer to documents. See Cleaning the Imager for details.

 Ink may be harmful if swallowed.
 Avoid contact with eyes.
 Damage to the unit or the cartridge resulting from

modifying the cartridge is not the responsibility of Unisys.

 The ink cartridge is intended for single use only.
 Not licensed for modifications.

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E. Connect to a Telephone Line

FOR TEL: If you have purchased the UEC 6000 or the UEC 7000 with the optional modem…follow

these directions to connect the telephone line:

1. Insert the end of the telephone line into the “TEL” port on the back of the scanner.

2. Insert the other end of the telephone line into the telephone company wall jack.

Test the Telephone Line and Third-Party Line:

1. Call the third-party line to ensure that it is working properly.

2. If the third-party line is not working, contact your local telephone company for repair.

3. If the telephone line works, contact your application provider to have the UEC 6000 or the
UEC 7000 serviced.

C

AUTION: Plug the telephone line into an “outside line” analog phone jack only; the modem will not

work if plugged into a PBX digital line.

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F. Connect the Power Cord

1. Insert the round end of the power cord into the “power” port on the back of the scanner.

2. Align the flat side of the power connector facing up.

3. Plug the metal-pronged end of the power cord into an electrical power outlet.

4. When you connect to power, the LED will light up. Your unit is now turned on.

C

AUTION: Disconnecting the power source while the terminal is processing a transaction may cause

data files stored in the unit’s memory to be lost.

N

OTE: The UEC 6000 and UEC 7000 power adaptor contains a locking mechanism that securely

connects the power cord to the scanner. To prevent cord damage, do not pull on the cord. Firmly slide
back the locking mechanism before disconnecting the power cord from the unit.

13

Operating the UEC 6000 or the UEC 7000

Preparing Checks

To reduce the possibility of errors and damage to the unit, you should:

 Remove all folds and creases in the check.

 Remove any paper clips and staples from the check.

Feeding Checks

The UEC 6000 or the UEC 7000 unit is ready to accept checks when
the LED is green. As shown on the right, insert the check…

 Flush to the right side of the UEC 6000 or the UEC 7000.
 Information side fa c i ng up.
 MICR line to the inside right.

Swiping Magnetic Stripe Cards (Optional)

Swipe the credit card with the black, magnetic stripe facing
downward, and to the left.

C

AUTION: Do not open the cover or

otherwise try to access the inside of the

u

nit while it is in the process of scanning a

document.

MICR Line

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Understanding Status Signals

The UEC 6000 or UEC 7000 comes equipped with default light and sound signals described below.

Default Light Signals:

The unit’s status is shown through a single, multi-state LED (light emitting diode)—the light on the top,
front, right-hand side of the unit. The table below details typical status signals and their meanings:

LED Meaning…What To Do

Green Solid

The unit is ready to accept a check…insert a check.

Green Flashing

The unit is busy, processing the last check...wait for the job to finish.

Amber Solid

The unit is idle...start the next job with a command from the terminal

Amber Flashing

The unit is sending or receiving information from the terminal...wait.

Red / Green /
Amber Flashing

The unit is starting up or performing diagnostics ...wait.

Red Solid

The unit failed during a self-test… check the terminal display for instructions / refer to your
local procedures / call your distributor (reseller).

Red Flashing

An error occurred during processing. See “Sound Signals” on the next page for details....

check the terminal display for instructions / refer to your local procedures / call your
distributor (reseller).

Green with short
Red Flashes

The unit has detected excessive electro magnetic interference that may impact MICR reading
performance. Move the unit or source of interference until the LED glows solid green

15

Default Sound Signals:

Several conditions are also signaled by a pattern of tones in addition to the LED display:

Tone Meaning

One short beep
LED is flashing green

The unit was successful in reading the MICR line.

Three short beeps
LED is flashing red

The unit was not successful in reading the MICR line.

One long beep
LED is flashing red

An error occurred during processing or storing of the captured image.

A Typical Check Processing / LED Cycle:

1. The unit is on and idle…the LED is Solid Amber.

2. The LED turns to Solid Green when the scanner is ready to accept a check.

3. A check is run through the unit…the LED turns OFF (3-4 seconds) then Flashes Green. The
unit emits a short “beep” sound.

4. The LED returns to Solid Amber when the transaction is complete.

16

Maintaining the UEC 6000 or UEC 7000

The UEC 6000 or UEC 7000 performs best when all working surfaces are clean and free of foreign
material.

Cleaning the Scanner

 To clean the outside cabinetry: Use a damp cloth and mild soap.
 To clean the inside of the unit: To remove dust and debris inside the unit, open

it by following the steps below. Use a dusting brush designed for use on
electronic equipment, or use a compressed air duster. To clean the inside:

1. Press the latch and lift the cover to access the imaging frame.

2. Lift the imaging frame to access the document feed plate.

3. Locate the blue tab on the side of the unit. With your thumb positioned on
the outside of the unit, apply enough pressure to pull the blue tab towards
the outside of the unit and hold it there.

4. While holding the blue tab, lift the document feed plate up and to the left or
up and from the right to free it from the opposite side.

5. Remove the plate.

6. Ensure that the black fingers on the baffle move freely (UEC 7000 only).

CAUTION:

• Prior to cleaning, always discon nect the power.

• Solvents or harsh cleaners may damage or discolor the cabinetry.

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Cleaning the Imager

Occasionally, it may be necessary to clean the image sensors and
remove dust or debris from the interior of the UEC 6000 or the
UEC 7000.

To locate and access the document sensors, follow the instructions
below.

1. Press the latch and lift the cover to access the imaging frame.

2. Lift imaging frame to access the document sensors.

3. Use a lens cleaning tissue or a damp lint-free cloth:

• to remove any ink or dust from the document sensors.

• to remove any ink or dust from the main drive roller.

D

ocument

Sensors

18

Troubleshooting

In the course of everyday operations, you may encounter minor malfunctions in the UEC 6000 or the
UEC 7000 unit. Before calling for service, review the troubleshooting steps below. The first source of
information is your application provider. If this contact is not successful, call the Unisys Help Desk at
1-800-328-0440.

Modem Does Not Function

1. Examine the telephone line cord and all telephone connections to ensure that they are still
connected properly.

2. Ensure the telephone line is working by removing the connection from the UEC 6000 or the
UEC 7000 and connecting it to a telephone base unit.

3. If the telephone line is not working, contact your local telephone company for repair.

Peripheral Device Does Not Respond

1. Ensure that the scanner’s cable is still properly connected to the correct port on the back of the
unit (according to instructions provided by your distributor/reseller).

2. If the problem persists, contact your application provider.

3. Ensure that the correct power adaptor is connected to the unit and change adaptors if
necessary.

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Check Feeder Does Not Function Properly

Ensure that you a re inserting the check prope rly: flush to the right side of
the UEC 6000 or the UEC 7000, information side facing up, with the MICR
line to the inside right. If the problem persists, refer to local procedures or
contact your application provider. Remove any debris by following the
directions below:

1. Press the latch and lift the cover to access the imaging frame.

2. Lift the imaging frame to access the
document feed plate.

3. Clear any paper or debris from the
imaging frame and document feed plate.

4. Ensure that the black fingers on the
baffle move freely (UEC 7000 only).

5. Use a lens cleaning tissue or a damp lint­free cloth to remove any ink or dust from the document sensors.

6. Ensure that the rollers under the baffle are clean
(UEC 7000 only).

7. Re-close the imaging frame and cover.

Rollers

B

lack

Fingers

D

ocument

Sensors

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Card Transactions Do Not Function Properly

Test the Card Swipe Mechanism:

1. Ensure that you are swiping the card properly: The black, magnetic stripe on the back
of the card must face downward and to the left.

2. Try using another card to ensure the first card was not defective.

21

Specifications

UEC 6000 and UEC 7000 Specifications

Unit Size Without MSR

10.2” long x 6.2”wide x 4.8” high

22.5 cm long x 15.5 cm wide x 12 cm high

With MSR

10.2” long x 6.2”wide x 5.3” high

22.5 cm long x 15.5 cm wide x 13.5 cm high

Unit Weight

UEC 6000: 3.1lbs. / 1.4 Kg
UEC 7000: 3.4 lbs. / 1.5 Kg

Unit Orientation

For proper operation, place unit on a level, horizontal surface.

UEC 6000 and UEC 7000
Connectors

Power: Red. Mini-DIN 3-pin.
USB: Orange. USB-A. (1.1)
AUX: Yellow. Mini-DIN 8-pin.
COM: Green. Mini-DIN 9-pin.
TEL: Purple. RJ11 plug. Modem (optional).

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Environmental

Operating Temperature

32 to 104 degrees F (0 to 40 degrees C).

Operating Humidity

10 to 85% relative humidity (non-condensing).

Document Specifications

Document Size and Weight

Nominal: 2.16” W x 4.4” L (5.5 cm x 11.2 cm)
Maximum: 4” W x 9” L (10.16 cm x 22.86 cm)
Weight Range: 8 lb to 100 lb (thermal paper to business card stock)

Font

E13B MICR Character Set
Alphanumeric OCR A and B font recognition (optional)

Electrical Power Requirements for Power Adapter

Use a Unisys-supplied power adaptor.

UEC 7000 Series
Power Supply

(Unisys Direct P/N # 75-0497-

901)

Input: 100-240VAC, 50-60Hz 1.2A
Output: 24VDC 1.5A

23

Optional Modem Specifications

Supports

V.34bis, V.34 V.F.C, V.32bis, V.32, V.22bis, V.22A/B, V.23, V.21, Bell
212A and 103

Error Correction

V.42 LAPM and MNP 2-4

Data Compression

V.42bis and MNP 5

(Optional) Magnetic Stripe Reader (MSR) Specifications

MSR Specifications

3 track, bi-directional

24

Warranty

THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, BY OPERATION OF LAW, OR OTHERWISE.
UNISYS DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE AS TO BOTH UNISYS AND NON UNISYS PRODUCTS.

Unisys warrants that Equipment supplied by Unisys will be free from defects in material and workmanship and will
substantially conform to relevant Unisys published specifications, including, if applicable, any designation of
Equipment as Year 2000 Ready for a period of twelve (12) months from its date of delivery to purchaser, subject to the
limitations in below. Equipment (a) may be newly manufactured, (b) may be assembled from new or serviceable used
parts that are equivalent to new parts in performance, or (c) may have been previously installed. During this twelve­month warranty period, Unisys (or its designee) will repair or replace any defective item of Equipment or part or
component of Equipment promptly reported or sent to Unisys (or its designee) by purchaser which Unisys (or its
designee) determines was defective due to faulty materials or workmanship. Purchaser will pay transportation and
insurance costs to ship Equipment if an off-site repair location is designated by Unisys (or its designee); Unisys (or its
designee) will pay the return costs if the Equipment was defective. Labor costs of diagnosis are not included in this
warranty.

25

This warranty does not cover repair of damage attributable to: (a) non Unisys products and services, alterations or out­of-specification supplies; (b) accidents, misuse, negligence or failure of Buyer/Licensee to follow instructions for
proper use, care and cleanin g of Equipment; (c) external factors (e.g., failure o r fluctuation of electr ical power or air
conditioning, fire, flood); or (d) failure by purchaser to comply with Unisys environmental specifications.

Unisys makes no representation or warranty as to non-Unisys equipment provided to purchaser, all of which is sold or
licensed to purchaser “AS IS”. Purchaser agrees to look solely to the warranties and remedies, if any, provided by the
manufacturer or its Unisys reseller.

These limited warranties give you specific legal rights; you may have others, which vary from state to state. Some
states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

If the Equipment and/or Software is defective and qualifies for service under this Warranty, the Purchaser must, to
obtain service, (a) perform problem deter mination procedures (which may include diagnostic t esting) in accordance
with furnished instructions, and (b) call its Unisys supplier for further instructions.

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Copyright© Unisys Corporation, 2006

Copyrighted material licensed by Unisys Corporation from a third party

All rights reserved. No part of this document may be reproduced in any form

without the written consent of Unisys Corporation.

Part Number: 6873 8277-000