8-2 PowerWAVE 9000 DPA UPS - Troubleshooting
(Issue 2.1 Oct. 2009)
8.3 Fault Identification and Rectification Messages and Alarms
8.3.1 Messages
Messages will not appear automatically on the LCD as they occur, but will 
be recorded in the Event Log, with the time and date of their occurrence.
Alarm Condition Meaning Suggested Solution
UPS FAULT There is a fault in the UPS and 
therefore normal operation cannot be 
guaranteed
Call the authorised service centre for 
assistance
MAINS BYP/RECT 
FAULT
Mains power supply is outside 
prescribed tolerance
The input power to UPS is too low or 
missing. 
If site power appears to be OK, check the 
input circuit breakers etc. supplying the 
UPS
OUTPUT SHORT There is a short circuit at the output of 
UPS (on load side)
Check all output connections and repair 
as required.
OVERLOAD Load exceeds the UPS rated power Identify which piece of equipment is 
causing the overload and remove it from 
the UPS. 
Do not connect laser printers, 
photocopiers, electric heaters, kettles etc. 
to the UPS
OVERTEMPERATURE UPS temperature has exceeded the 
allowed value
Check the ambient temperature of the 
UPS is less than 30° C. 
If the ambient temperature is normal call 
the authorised service centre for 
assistance.
BATTERY CHARGER 
OFF
The attached battery and the battery 
charger set-up do not correspond or 
battery charger fault
Call the authorised service centre for 
assistance.
INVERTER FAULT Inverter is faulty. Call the authorised service centre for 
assistance.
SYNCHRON FAULT The inverter and mains are not 
synchronised.
The frequency of the input voltage to the 
UPS is outside operational limits and the 
UPS static bypass has been temporarily 
disabled.
BATTERY IN 
DISCHARGE
Battery is near end of autonomy Shutdown load connected to UPS before 
the UPS switches itself off to protect its 
batteries
MANUAL BYP IS 
CLOSED
Maintenance Bypass closed. Load 
supplied by mains
This alarm is only displayed if the UPS is 
on Maintenance Bypass