Uninet iCOLOR 900 Installation And User Manual

iCOLOR 900

APEX2Print Installation and User Guide

System Requirements

CPU: Intel Xeon E5-1650 @ 3.20GHz, or Intel Core i7-3930K @ 3.20GHz

RAM: 12GB RAM (minimum)

HDD: 150GB SATA 10K , 15K RPM or SDD

OS: Windows 7 Professional, or Ultimate 64-bit

Before starting the software installation, you need to ensure that you have a clean version of Windows 7 with nothing installed. In order to do so, you will need to make sure of the following:

□ There are no applications installed or currently running. □ There are no antivirus programs installed. □ No software programs are blocking the Port 80; such as GoToMeeting,

WebEx, TeamViewer, etc.

□ The computer you’re planning to install the software on has the printer

and feeder on the same network.

□ You will need 2 static IP addresses, and 3 network cables. □ Ensure your user account has Administrator privileges on the local

computer.

Please ensure you follow every step in order. If a step is missed, the software will need to be uninstalled then reinstalled.

Contents

Contents ............................................................................................................................... 3

1. Limitation of Liability ...................................................................................................... 6

2. ICOLOR 900 Warranty ..................................................................................................... 7

3. Safety Information .......................................................................................................... 8

120 Volt Models ........................................................................................................................................ 8

220/240 Volt Models ................................................................................................................................ 9

4. Introduction to the IColor 900 ....................................................................................... 11

a. Unpacking the Feeder ......................................................................................................................... 11

b. Unpacking and Setting Up the Printer ................................................................................................ 12

5. Loading Media .............................................................................................................. 19

6. Installing APEX2Print Software ..................................................................................... 22

7. APEX2Print Interface .................................................................................................... 29

8. First Time Setup ............................................................................................................ 30

a. Setting up the IP Addresses ................................................................................................................ 30

b. Input IP addresses into APEX2Print. ................................................................................................... 32

c. Selecting a Media ID ............................................................................................................................ 32

d. Setting up the Cost Calculator ............................................................................................................ 34

e. Changing Units of Measurement ........................................................................................................ 35

f. Changing the Color Registration .......................................................................................................... 36

g. How to View Cost Report .................................................................................................................... 39

h. Saving and Loading Page Information ................................................................................................ 41

9. Before Printing ................................................................................................................ 42

a. Measuring your Media ........................................................................................................................ 42

b. Selecting Media ................................................................................................................................... 43

c. Sensor Calibration ............................................................................................................................... 44

10. Printing .......................................................................................................................... 49

a. Adding Label Image ............................................................................................................................. 49

b. Selecting amount of Labels ................................................................................................................. 49

c. Alignment (Start Position) ................................................................................................................... 49

d. Printing ................................................................................................................................................ 50

Appendix ............................................................................................................................. 53

ICOLOR 900 Specifications ...................................................................................................................... 54

Die Cut Media Instructions .................................................................................................. 55

Feeder Menu Summary ....................................................................................................... 58

a. Changing Menu Settings ..................................................................................................................... 58

b. Feeder Error Messages ....................................................................................................................... 60

Using the Printer Menu ....................................................................................................... 61

a. Changing Settings ................................................................................................................................ 61

b. Buttons and Lights .............................................................................................................................. 61

c. Display Panel Messages ....................................................................................................................... 62

d. Setting Media Type for All Print Jobs (Defaults) ................................................................................. 63

How to create and edit new Media ID/Custom Media ID ...................................................... 64

a. Creating New Media ....................................................................................................................... 64

b. Editing a newly created Media ID ................................................................................................... 67

Replacement of Consumables and Maintenance .................................................................. 70

a. Replacing the Fuser ............................................................................................................................. 70

b. Replacing the Transfer Belt ................................................................................................................. 70

c. Replacing the Waste Toner Bottle ...................................................................................................... 72

d. Cleaning the LED Heads ...................................................................................................................... 73

Printing Options .................................................................................................................. 74

a. Nesting ............................................................................................................................................ 74

b. Rip Rotate Options .............................................................................................................................. 83

c. Rip Scaling Options .............................................................................................................................. 86

Paper Sensor Error Codes .................................................................................................... 88

(i) Help Button ..................................................................................................................................... 88

(ii) Feeder Error Messages .................................................................................................................. 88

(iii) Feeder Panel Error Messages ....................................................................................................... 88

(iv) Feeder Panel Errors ....................................................................................................................... 89

Clearing Paper Jams ............................................................................................................. 89

(i) Tray Side Cover ............................................................................................................................... 90

(ii) Printer Side Cover .......................................................................................................................... 91

(iii) Printer Top Cover .......................................................................................................................... 92

(iv) Roll Paper Jams ............................................................................................................................. 95

Avoiding Paper Jams ............................................................................................................................... 96

Correcting Print Quality Defects ........................................................................................... 97

Removing Glue Residue from the Feeder Unit ...................................................................... 99

Adjusting Guide Width ...................................................................................................... 101

Manually Adjusting the Guide Width ................................................................................. 109

Uninstalling APEX2Print ..................................................................................................... 110

Troubleshooting ................................................................................................................ 112

a. How to Change the Settings: User .................................................................................................... 112

b. How to Change the Settings: Administrator ..................................................................................... 113

c. Exit Speed Adjustment ...................................................................................................................... 114

1. Limitation of Liability

Uninet total liability to the purchaser, or to any third party, for damages from any and all causes whatsoever, regardless of t he f or m of a ctio n, whether in contract or in tort, including negligence, a nd any infringement of proprietary rights or any misappropriation or unlawful use of any proprietary rights or property of any third party shall, in the aggregate, be limited to purchase price actually paid by the purchaser for the product relating to the damages. The limitation of liability provisions of this agreement reflect an informed voluntary allocation of the risks (known and unknown) that may exist in connection with the provisions of the goods and services provided hereunder by Uninet and that such voluntary risk allocation represents a fundamental part of the agreement reached between Uninet with the purchaser.

Uninet shall not be liable for any special, direct or indirect, incidental, consequential, exemplary, punitive or any similar or other damages of any nature suffered by the purchaser whatsoever including, without limitation, loss of use or lack of availability of the purchaser facilities, including its computer resources and any stored data, loss of profits or revenue, or other commercial loss, or any claim for contribution or indemnity in respect of any claims against t he pur chaser, r eg ardless o f whet her Uninet has been advised of the possibility of such damages.

2. ICOLOR 900 Warranty

Uninet (Uninet) warrants the I COLOR 900 (Product) t o be free fr om defec ts in mat erial s and wor kmans hip and wil l remedy any such defect according to the terms of this Limited Warranty.

Uninet warrants the Product to be free from defects in material and workmanship occurring under normal usage, within the normal oper ating range and dut y cycles speci fied. If the Uninet Cust omer Service Represent ative Department receives notice of such defects during the warranty period, Uninet at its option, and within a reasonable time, will repair or repl ace the defective Pr oduct. A certi fied Uninet servi ce representative s hall perform repairs, and such repairs, at the option of Uninet, may be performed at the customer site, a dealer site, a service depot or t he fac t ory. Replac eme nt P roduc t , at the opt i on of Uninet, may be eit her new or equi vale nt in performance to new. Delivery is defined by a si gned and dated receipt from the or iginal carrier or Uninet dealer deliveri ng the Product, or down time for repair and repl acement.

Uninet does not w arrant the operat ion of the Product to be u ninterrupted or error free. Uninet assumes no liability for and hol ds itself harmless agai nst any claims of consequ ential costs or damages which may arise from interruption or error in the operation of the Product .

Uninet does not warrant defec ts, malfunctions and/ or failures, which in its opi nion, result from conditions of improper use, abuse, neglect, operation outside the published environmental specifications, improper site preparation and maint e na nce, the us e of unquali f ied or una uthor i zed m edi a ( papers , fi lms , toner s, i nks, fus ers or belts), inadequate preventative maintenance, unauthorized modifications or unauthorized maintenance. Such conditions shall render this warranty void and otherwise release Uninet from its liability under this Product warranty. Consumables are non-warranty items.

All product returned to factory must be accompanied by an RMA number, obtained by calling the Uninet Service Department at 403-204-5200 or as other wise inst ructed. Shippi ng and handli ng charges t o vendor for repair are the sole responsibility of the customer. Uninet will cover shipping charges on the return of the repaired unit for the term of t he warranty as st ated above. Shi pping w ill c onsist of Standard Shi pment l evel or Bes t Effort. Accelerated or Premium Shipping Service is available but costs will be fully born by customer. Any international duties and taxes payable on transporting the repaired unit across international borders will be the responsibility of the customer. The ICOLOR 900 Printer is a Canadian made product and therefore falls under the import/export l aw s of NAFTA.

A written recei pt for t he Produc t, showi ng the date of purc hase, dealer’ s name, and both t he model and seri al number/PID’s of the Product must accompany any request or claim for work to be performed under this Limited

Warranty.

Additional inform ation on obtaining servic e under this Limited Warranty or for obtaining Exte nded Warranty coverage contact Uninet directly at 800-221-3516.

Uninet or it s author ized servi ce part ner wil l repair , or at its option r eplace, at no charg e, an y defecti ve component(s) of the Product for a period of one (1) year from the date of purcha se. This Limited Warranty extends to the original purchaser only. This Limited Warranty does not extend to consumable items.

3. Safety Information

120 Volt Models

Your Uninet product has been carefully designed to give you years of safe, reliable performance. As with all electrical equipment, there are a few basic precautions you should take to avoid hurting yourself or damaging the product.

• Save all provided documentation for future reference.

• Read and follow all warning and instruction labels on the product itself.

• Unplug the product before you clean it. Use only a damp cloth; do not use liquid or aerosol

cleaners.

• Place y our product on a firm, s olid surf ac e. If pla ced on something unsteady , it may fall and be damaged. If placed on a soft surface, the vents may be blocked, causing the product to overheat.

• Protect your product from overheating. Make sure no obstructions block the openings of the product. Do not put the product on or near a heat source (such as a radiator or heat register). Keep the product out of direct sunlight.

• Always use this product in a well ventilated area. Allow enough room around the product for adequate ventilation and easy access to the paper trays. If the product is placed in any kind of enclosure, make sure the enclosure is well ventilated.

• Do not use the product near water. Do not spill liquid of any kind on it.

• Be certain that your power source matches the rating listed on the back of the product. If you

are not sure, check with your dealer or local power company.

• Do not connect this product to an uninterruptible power supply (UPS).

• Your product has a grounded, three-prong plug as a safety feature. This plug only fits into a

grounded outlet. If the plug doe s not fit, the outlet may be an o lder, non-gr ounded ty pe. Conta ct an electrician to have the outlet replaced. Do not use an adapter to defeat the grounding.

• Install the product near an easily accessible power outlet.

• Av oid damagi ng the pow er cor d. Do not put a nything on it or plac e it wher e it w ill be w alked on.

If the cord becomes damaged or frayed, replace it immediately.

• If you are using an extension cord or power bar with the product, make sure the total amperes required by all the equipment on the extension is less than the extension’s rating. The total ratings of all equipment plugged into the outlet should not exceed 15 amperes.

• Do not poke anything in the ventilation slots of the product. You could get an electrical shock or cause hazardous electrical arcin g, which cou ld cau se a fire.

• Aside from the routine maintenance described in the documentation, do not try to service the product yourself. Removing the cover may expose you to shocks or other hazards.

• Do not make any adjustments other than those outlined in the documentation. You may cause damage that will require extensive repair work. The provided documentation explains how to get your product serviced by qualified Uninet technicians. If anything happens that indicating your product is not working properly or has been damaged, unplug it immediately and follow the procedures in the provided documentation for having your product serviced.

Here are some of the things to look for.

• The power cord or plug is frayed or damaged.

• Liquid has been spilled into the product or the product has been exposed to water.

• The product has been dropped, or the cabinet is damaged.

• The product does not function normally when following the operating instructions.

220/240 Volt Models

Ensure this and all other documentation is both read carefully and retained for future reference.

Ensure all warning and instruction labels on the product are read, understood and followed in order to prevent any risk of injury.

This product may be heavy. Please check the weight of the product and take all necessary precautions to prevent the risk of personal injury.

The product must be placed on a flat solid surface strong enough to support its weight to prevent any risk of injury.

Ensure that there is adequate ventilation all around the product to prevent overheating and any risk of fire.

Keep the product away from direct heat sources such as radiators and out of direct sunlight to prevent any risk of overheating.

The power supply required for this product is 220-240 VAC, 50/60 Hz. (For any DC powered product, the figures are

local power provider.

Ensure both the product and mains power switches are in the OFF position before connecting the AC power cable.

Do not connect or disconnect the power plug with a wet hand as this may cause electric shock.

Always hold the power plug to connect/disconnect the power cable to/from the mains socket. Unplugging by pulling on the cable can cause fraying and may lead to fire or electric shock.

This product has an earthed plug as a safety feature and will only connect to an earthed socket. Do not attempt to defeat the earthing or there is a risk of fire or shock.

If using an extension cable or power strip ensure that the total current rating (amperes) of all connected equipment is

outlet. Otherwise, fire or shock may occur.

Ensure the power cable is routed so as not to be damaged or cause a trip hazard. If the cable becomes frayed or damaged replace it immediately to prevent any risk of shock.

Do not twist, constrict or knot the power cable as this can cause overheating which may lead to fire or electric shock.

Ensure the power socket to which the product is connected is easily accessible at all times and not obstructed.

Use only the power cable supplied. Using a power cable not intended for this product may lead to fire or electric shock.

To avoid risk of fire and electric shock, do not use the power cable supplied with this product for any other electrical equipment.

If you do not connect the power cord or any other cables only as directed in the User’s Guide, this may result in a fire.

It is recommended that the machine is switched off prior to opening covers; otherwise there is a risk of electric shock.

When the product cover is open, do not touch the fuser unit or print head as you may receive burns. Allow it to cool before touching.

If the product casing gets extremely hot or smoke, unusual smells or abnormal noises are emitted from the product, there is a risk of fire. Unplug the mains connector and contact your Uninet.

If the product has been knocked over or damaged, there is a risk of electric shock, fire and/or injury. Unplug the mains connector and contact Uninet.

If any liquid (for example water) is allowed to enter the product, there is a risk of fire. Unplug the mains conne ctor and contact your Uninet.

Do not place containers containing liquid on the product as electric shock, fire and/or injuries may occur.

If any foreign objects (for example clips) are allowed to enter the product, there is a risk of electric shock, fire and/or injury. Unplug the mains connector before removing the object.

This product has been carefully designed to give years of safe, reliable performance. As with all electrical equipment, however, there are a few basic precautions that should be taken to avoid injury or damage:

9.6- 31.2VDC, 4-1.8A.) Refer to your product’s rating label on the machine for full power rating details. Ensure that you have a suitable power supply before connecting the product. If in doubt contact your dealer or check with your

less than the maximum rating of the extension cable, power strip or wall outlet. If the product is already supplied with a fitted power strip then no additional power strip or extension cable should be used to connect to the mains wall

Do not introduce foreign objects into the ventilation holes or operate this product with any covers open or doors removed as electric shock, fire and/or injuries may occur.

Do not use an extremely flammable spray near the product as the product contains high temperature parts that may cause a fire.

Switch the product off before cleaning to prevent any risk of injury. Clean using a damp cloth. Do not use liquid or aerosol cleaners.

Ensure loose clothing and hair is kept clear of moving parts when the product is in operation to prevent possible risk of injury.

Do not carry out any operations on the product that are not specified in the User’s Guide. This may result in electric shock, fire and/or injury.

Do not touch the battery if one is fitted to the product. There is a risk of explosion if the battery is replaced by an incorrect type. The product battery should not require replacement during the life of the product.

Do not throw toner cartridges or image drum cartridges into a fire as you may receive burns from a dust explosion.

After installing additional memory, hard disk drive, or any other internally fitted option, any covers removed or doors opened must be closed or replaced and secured to prevent risk of fire.

The acoustic noise of this product is less than 70 dB (A) as measured in accordance with EN ISO 7779.

The operating condition range for your product is: 10 to 32°C and 20 to 80% RH. Operation of the product outside this range could result in damage to the product.

If a scanner, finisher etc. is fitted, exercise care when moving these items so as to avoid risk of entrapment or personal injury.

If the product is installed on a cabinet or high capacity feeder, ensure wheel locks are applied once placed in final position for use, to prevent risk of movement or injury.

4. Introduction to the IColor 900

STEP 1 of 4

STEP 2 of 4

Cut the ties and remove the tape from the box.

Lift the top sleeve upwards exposing the feeder.

STEP 3 of 4

STEP 4 of 4

Using two or three people lift the feeder out of the bottom foam packaging.

Place the feeder on a flat level surface.

a. Unpacking the Feeder

b. Unpacking and Setting Up the Printer

STEP 1 of 23

STEP 2 of 23

Cut the ties and remove the tape from the printer box.

Remove the top sleeve.

STEP 3 of 23

STEP 4 of 23

Remove the accessory box and corner pieces.

Using two or three people, lift the printer and place

the feeder.

it on the feeder, making sure the printer is level on

STEP 5 of 16

STEP 6 of 16

When placing the printer on the feeder, ensure

on the top back of the feeder.

ICOLOR 900 should be similar to this diagram when

you are aligning the printer with the pins located

full assembled.

Check all the components are present before assembling:

STEP 7 of 23

STEP 8 of 23

Remove any shipping tape.

Lift the top cover.

STEP 9 of 23

1. Lift the operator panel (a), open front cover (b), remove tape (c)

2. Close the front cover and adjust the operator panel (d).

(1) Printer (2) Light-shield bags, paper tray media labels, LED lens cleaning pad (3) Power Cable (4) Ferrite Core (5) CD (includes User Guide, Warranties, and Drivers) (6) Toner Cartridges

STEP 10 of 23

STEP 11 of 23

Remove colored image drum packing pieces.

DO NOT remove the actual image drums.

Remove tape

STEP 12 of 23

STEP 13 of 23

Remove protective sheet

1. Remove colored locks (b).

cartridges.

STEP 14 of 23

STEP 15 of 23

1. Shake toner cartridge from side to side to

(b).

Align the notch on the end of the toner cartridge with

make sure it is seated correctly.

2. Remove tape then remove colored seals (a). NOTE: Be sure all tape is removed from image drum

distribute toner (a).

2. Remove sealing tape from toner cartridge bottom

the tab (a) in the image drum, and then lower the toner cartridge into the image drum. Press down to

STEP 16 of 23

STEP 17 of 23

1. Lock toner cartridge with blue lever.

2. Repeat these steps for remaining toner cartridges.

Close the top cover.

STEP 18 of 23

STEP 19 of 23

1. Pull out the paper tray (a).

3. Insert the appropriate media size label (c).

Load paper.

2. Remove the colored shipping retainer (b).

STEP 20 of 23

STEP 21 of 23

1. Set guides (a, b) to paper size. Make sure the paper

Install the paper catcher.

3. Press down until catcher is fully seated.

STEP 22 of 23

STEP 23 of 23

1. Insert the power cable into the feeder.

In order to reduce electromagnetic interference—

connecting the USB cable.

guides are snug against the paper.

2. Close the paper tray (c).

1. Lift cover where paper catcher is placed.

2. Align tabs on catcher in notches on printer.

2. Insert the power cable into the printer.

3. Turn the printer on.

B – power switch

”noise” that interferes with TVs or other appliances—you must place the included ferrite core on the network cable.

1. Loop the cable as shown placing the core about

1 inch from the connector on the printer end. Note: The network cable is not provided.

2. Connect the network cable between the printer and the Ethernet hub or router. Install the parallel cable if used. Note: Install the printer software BEFORE

5. Loading Media

Guide Door

Media Door

Cutter Cover

Extension Arm

Load Door

Spindle Pin

Guide Channels

IMPORTANT: Use with Media with a maximum width of 12.9"

Maximum Print width: 12.6"

Identify the three doors and cover for the feeder.

STEP 1 of 7

STEP 2 of 7

Open the Media Door.

against the back, red Extension Arm.

Lift the Extension Arm back up into position making

STEP 3 of 7

STEP 4 of 7

Open the Load Door at the bottom front of the feeder

Place the media three quarters of the way up

Guide Channels

Tension Swing

Load Door

Before loading the roll, ensure the sides of the roll are completely flat.

Insert a roll paper as shown, ensuring you’re holding the roll on the side and the media is flat and does not cone. If this is not done properly, there will be a tracking problems.

Ensure the roll is pushed all the way into the feeder

sure both the Plunger and Extension Arm lock.

The Extension Arm should be rubbing on the roll slightly to provide some back tension (drag). This also ensures the Guide Channels will be tight to the media.

by releasing the two yellow latches.

the path so it has covered the paper sensors completely.

Open the Guide Channels. Feed the media under the orange Tension Swing as shown.

Place the paper evenly between the Guide Channels and hold it steady with one hand.

STEP 5 of 7

STEP 6 of 7

Ensure the Channel Gap (the distance between the

Close the Guide Channels and Load Door.

Press the Load button to load the media.

STEP 7 of 7

Channel Gap

Remove cut piece of media.

edge of the paper and the Guide Channel) is less than

0.5mm on each side and the paper aligned with the right side Guide Channel.

Make sure the Channel Gap is not too small so that the paper does not fit between the Guide Channels. The paper should lay flat against the back of the feeder. If the media does not fit, re-measure the width of the roll and use the software to send the

The roll will begin to load and cut off a section for proper alignment. Using caution, open the cutter door and carefully remove the piece of cut paper. Close the cutter door.

Note: Depending on the type of media being used, the paper may fall inside the feeder. Use caution when retrieving cut media.

width to the printer.