Unifone Small Office, Home Office, Unifone 206, Unifone 208, Unifone 212 Installation And Programming Manual

Unifone

Installation and Programming Manual

Unifone Small Office / Home Office

Telephone Systems

ARNING

This equipment must be installed and serviced by suitably qualified personnel. No user accessible parts inside.

DVICE TO USERS

Extension telephones may only be connected to the Unifone Telephone system by means of a separate UTPcable for 206 & 208 only.

AUTION

Door relay and alarm relay must be connected through an ACA approved interface and installed by suitably qualified personnel. This interface must meet the requirements of reinforced insulation to 240V AC RMS. Otherwise it will render the ACA approval null and void.

ONFIDENTIALITY

The information contained in this manual is the property of Hills Industries Ltd.

The contents of this manual must not be copied, distributed or made available to any third party without the prior written consent of Hills Industries Ltd.

"Every effort has been made to ensure that this manual documents the operation of the Telephone System. However, due to the on-going improvement and update of software, Hills Industries Ltd cannot guarantee the accuracy of printed material after the date of publication, nor can Hills Industries Ltd accept responsibility for errors or omissions. Revised manuals and update sheets will be published as deemed necessary."

OTICE FOR AUSTRALIA

This equipment complies with Austel technical requirements.

OTICE FOR NEW ZEALAND

The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom’s network services.

For New Zealand settings, enter this code at master extension:

. The master extension is

extension 12 on 206 and 13 on 208 / 212.

TELEPERMIT

This unifone 308 Telephone System may be connected to the Telecom Network

TELEPERMIT

This unifone 612 Telephone System may be connected to the Telecom Network

TELEPERMIT

This unifo ne Battery Back-up Unit may be connected to the Telecom Network

PTC 207 / 03 / 059

PTC 207 / 03 / 060

PTC 207 / 03 / 063

TELEPERMIT

This unifone S0+2 ISDN Interface Card may be connected to the Telecom Network

TELEPERMIT

This unifone Executive Handset Model DSS EHS may be connected to the Telecom Network

TELEPERMIT

This unifone Standard Handset Model DSS SHS may be connected to the Telecom Network

PTC 231 / 03 / 006

PTC 207 / 03 / 061

PTC 207 / 03 / 062

iii

Contents

1. System Overview 1

Introduction 1 General Description 1 System Capacity 2

2. Using an Extension 4

Introduction 4 Extension Codes Quick Reference 4 All Dialling and Feature Access Codes 6 Key Descriptions 8 Basic Extension Operation 8 Account Codes 10 Brokerage Call 10 Call Diversion 10 Call Intrude 11 Call Parking 11 Call Pick -Up 12 Call track ID 12 Conference calls 12 Data Protection 12 Do not Disturb 13 Door Phones 13 Enquiry Call 14 Exchange Line Timed Break 14 Extension Call Back 14 Extension Group Calls 15 Holding Calls 15 Last Number Redial 15 Lock Extension 16 Paging 16 Reminder call 16 Room Monitor 17 Selective Line Pick Up 17 Speed Dialling 17

3. System Programming 19

Introduction 19 How to Program the System 19 Executive Terminal Programming Menus 20 System Programming Code Summary 23 Account Code Operation 29 Alternative Carrier Selection (ACS) 30 Automatic Answering 31 Boss-secretary Mode 37 Call Barring 38 Call Unit Cost 40 Call Detail Recording (CDR) 40 Call Waiting Tone 42 Clock Setting 42 Country Setting 43 Courtesy Service 43 Day/Night Mode 43

Door Phones & Relays 44 DTMF Extensions 45 Exchange Line Assignment (Bundle Splitting) 45 Exchange Line Dial Tone Detection 46 Extension groups 46 Extension locking 46 External Call Diversion 46 Fax Call Handling 47 Hold, Transfer & Ring Settings 49 Hot Line Programming 50 Intrusion & Paging Programming 51 ISDN Programming 51 Music on Hold 52 Ringing Settings 53 Security Alarm Programming 54 System Programming PIN Number 57 System Size 57 System Speed Dialling 57 Telephone Answering Machine Extension 58 Voice Message Programming 58

4. Installation 59

Quick Setup Guide 59 Telephone System Installation 62 Extension wiring 68 Expansion / Option Card Installation 70 Door Phones & Door Latch contacts 74 Music on Hold Source 75 Battery Back-up 75 Firmware upgrade (212 only) 78 Remote System Maintenance and Configuration 78

5. Maintenance 80

Self-Test 80 Customer Database Protection 80 Generic Software Memory 80 Expansion / Optional Plug-In Cards 80 Repair Procedures 81 Problem Solving 81

6. Specifications 83

Electrical Specifications 83 Environmental 83 Loop Limits 83 Dialling Specifications 84 Ringing Cadences 84 Tones 84 Power up default settings 85

7. Glossary 86

8. Index 88

Installation & Programming Manual

1. System Overview

Introduction

Purpose

This manual provides the information needed to install, program and operate your telephone System.

Before installing a system for the first time, you are required to read and follow the instructions given in the Installation section on page 59.

Regulatory Information

Maintenance Limitations

Maintenance on the Telephone System is to be performed only by authorised dealers and installers. The user is not authorised to make any changes and/or repairs except as specifically noted in this manual. If unauthorised alterations or repairs are performed, any remaining warranty may be void.

System Components and Options

Unifone 206 Unifone 208 Unifone 212

Main Equipment (2 PSTN Exchange

Line / 6 Extension Ports)

Main Equipment (2 PSTN Exchange

Lines / 8 Extension Ports)

Main Equipment (2 PSTN Exchange

Line / 12 Extension Ports)

0+2 Expansion Card (2 Extension

Ports) (Option)

0 + 2 Expansion Card (2 Extension

Ports) (Option)

1 + 2 Expansion Card (1 PSTN

Exchange Line / 2 Extension Ports)

(Option)

1 + 2 Expansion Card (1 PSTN

Exchange Line / 2 Extension Ports)

(Option)

2 + 2 Expansion Card (2 PSTN

Exchange lines / 2 Extension

Ports) (Option)

2 + 2 Balanced Expansion Card (2

PSTN Exchange lines / 2 Extension

Ports) (Option)

Up to 6 standard and Executive

Terminals (Option)

Up to 10 Standard and Executive

Terminals (Option)

Up to 12 Standard and Executive

Terminals (Option)

Fax / Voice Card (Option) Fax / Voice Card (Option) 2 channel Fax / Voice card

(Option)

1 ISDN Cards (2 Exchange lines / 2

Extension Ports) (Option)

Up to 2 ISDN Cards (2 Exchange

lines / 2 Extension Ports) (Option)

Up to 2 Balanced ISDN Cards (2

Exchange lines / 2 Extension

Ports) (Option)

BBU - Battery Back-up Unit

(Option)

BBU - Battery Back-up Unit

(Option)

Battery back-up card (Option)

V24 Communications Interface Board/SMDR Port with PC Program (Option)

Door Phone(s) (Option)

Calling line identity card (Option)

General Description

Your Telephone System is a modern stored-program controlled System designed to meet the requirements of small office/home office applications, whether on analogue PSTN lines or on ISDN basic rate lines. The system offers an extensive range of service features including Fax Call

Section

Important!

Installation & Programming Manual

Detection, Call Logging, DISA, System Integral Call Answering, Remote programming and many others, Figure 1-1 shows many of the options available.

The System supports approved single line telephones (DTMF or pulse), modems, facsimile and answering machines. In addition, a Standard and Executive Terminal are available which provide extra features on the system. System capacity can be increased as follows:

Unifone 206: from 2+6 to a maximum of 3+8 using plug-in expansion cards.

Unifone 208: from 2+8 to a maximum of 6+12 using plug-in expansion cards.

Unifone 212: from 2+12 to a maximum of 6+16 using plug-in expansion cards.

System programming may be carried out at the master extension, this is extension 12 on the 206 system and extension 13 on the 208 & 212 systems. Programming is carried out using either a tone phone or the built in menu commands of the Executive Terminal. A PC programming option is supplied with the optional V24 Communication Interface expansion card.

There are two independent alarm loops which can be used to monitor the status of security doors, gates and many other similar applications. Automatic external alarm calls (with voice messages if the optional fax/voice card is fitted) can be made to programmed numbers such as mobile phones, in the event that alarm contacts are triggered.

Figure 1-1 Expansion Options

System Capacity

Basic System Configuration

Feature Unifone 206 Unifone 208 Unifone 212

Internal Links 4 (Fully non-blocking) 4 (Up to 4 internal

calls)

4 (Up to 4 internal

calls)

System Speed Dial 49 Per System, 25

Dialled Digits

99 Per System, 25

Dialled Digits

99 Per System, 25

Dialled Digits

Power fail extensions 11, 15 (Card 1 must be

1+2), 17 (Card 2 must

be 1+2)

11, 12, 21 (Card 1 must

be 1+2 or 2+2),

23 (Card 2 must be

1+2or 2+2)

11, 12, 25, (Card 1

must be 2+2B),

27 (Card 2 must be

2+2B)

Maximum terminals 6 10 (Not power-fail

extensions 11, 12)

12 (Cannot use power fail extensions 11, 12,

25, 27) DTMF Receiver 2 Per System 3 Per System 4 per system DTMF Sender 1 Per System 2 Per System 2 per system Alarm Loops 2 2 2

External music on hold port

V24 Communication Interface / SMDR / RS-232C Serial data interface card

2 standard Alarm sensor inputs

External Paging output

Door phone port and control contacts

Extension ports:

PSTN Exchange line

Calling Line Identity & meter pulse card option

Expansion card 1:

2 extensions plus: 1 line (206) 2 lines (208/212) or ISDN (208/212)

Expansion card 2:

2 extensions plus: 1 line (206) 2 lines (208/212) or ISDN (both systems)

Section 1 – System Overview

Feature Unifone 206 Unifone 208 Unifone 212

MOH Port Audio via 3.5mm jack

Internal hold tone Extension Speed Dial 10 Per Extension plus 1 last number redial, 25 digits Last Number Redial 25 Dialled Digits Door phone port 1 dedicated 2 dedicated 2 ext/d.p. selectable Control Contact (Door

Latch)

1 Per System 1 per system,

plus 1 factory option

2 per system

Conference 3 Party Conference (All Combinations) DISA All Exchange Line Ports, ISDN and PSTN

System Expansion Configurations – 206 system

System

Type

Exchange

lines

+ Extensions ISDN S0 bus Expansion

slot 1

Expansion

slot 2

(basic) 2 + 6 1+2 card 2 + 8 1+2 card 0+2 card

Analogue

only

3 + 8 1+2 card 1+2 card

ISDN /

Analogue

3 + 8 1 0+2 card* ISDN card

System Expansion Configurations – 208 system

System

Type

Exchange

lines

+ Extensions ISDN S0 bus Expansion

slot 1

Expansion

slot 2

(basic) 2 + 8 2 + 10 0+2 card 3 + 10 1+2 card 4 + 10 2+2 card 2 + 12 0+2 card 0+2 card 3 + 12 1+2 card 0+2 card 4 + 12 2+2 card 0+2 card 5 + 12 2+2 card 1+2 card

Analogue only system

configurations

6 + 12 2+2 card 2+2 card 4 + 10 1 ISDN card 4 + 12 1 ISDN card 0+2 card 5 + 12 1 ISDN card 1+2 card 6 + 12 1 ISDN card 2+2 card

ISDN / Analogue

hybrid system

configurations

6 + 12 2 ISDN card ISDN card

System Expansion Configurations – 212 system

System

Type

Exchange

lines

+ Extensions ISDN S0 bus Expansion

slot 1

Expansion

slot 2

(basic) 2 + 12

4 + 14 2+2 Bal card

Analogue only

system

configurations

6 + 16 2+2 Bal card 2+2 Bal card

4 + 14 1 ISDN card

6 + 16 1 ISDN card 2+2 Bal card

ISDN / Analogue

hybrid system

configurations

6 + 16 2 ISDN card ISDN card

2. Using an Extension

Introduction

Any standard tone telephone may be used with your telephone system. Extension programming and operations are carried out with a tone telephone plus the recall/flash key.

Extension Codes Quick Reference

Account Code

Dial using account............................................................................

a/c pin, dial as normal

Brokerage Call

Add an extension.............................................................................................................

ext. no.

Add an exchange line...............................................................................................

number

Switch between calls ..........................................................................................................................

Remove caller from brokerage call.........................................................................

ÑringingÒ

Conference calls

Add an extension.........................................................................................

ext.ÑanswerÒ

Add an external number ..................................................................

tel. no. ÑanswerÒ

Leave a conference call.....................................................................................................................

Remove last caller from conference................................................................................................

Talk privately to original caller...................................................................................................

Divert Calls

Divert all calls.............................................................................................................

ext.

Divert all calls to external system speed dial number ........................

sys-speed dial

Divert if no answer ..............................................................................................

delay, ext.

Divert if busy .............................................................................................................

ext.

Cancel all diversions...........................................................................................................

Cancel divert all and no answer .......................................................................................

Cancel divert on busy ........................................................................................................

Cancel all call divert from other extension ...........................................................

ext.

Cancel divert on busy from other extension ........................................................

ext.

Data Protection

Make a data protected external call .........................................................................

tel. no.

Make current call data protected .......................................................................

Ñon callÒ

Permanent data protection .....................................................................................

Disable permanent data protection.......................................................................

Section

Section 2 – Using an Extension

Do not Disturb

Turn on Do not Disturb .........................................................................................

Turn off Do not Disturb ........................................................................................

Door Phone

Answer Door Phone..........................................................................................................................

Call Door Phone 1 ...................................................................................................................

Call Door Phone 2 (option) ...................................................................................................

Open door latch while on door phone call .........................................................................

Open door latch 1 .........................................................................................................

Open door latch 2 (option) .........................................................................................

Operate door latch 1 for 1 second .............................................................................

Enquiry Call

Enquire at another extension ...................................................................................................

ext.

Enquire on an external number....................................................................................

tel. no.

Return to original call ........................................................................................................................

Exchange Line Timed Break

Send flash signal to exchange line .........................................................................................

Outgoing call with flash transparency ..................................................................................

Extension Call Back

Enable extension call back.................................................................................

Ñbusy toneÒ

Cancel extension call back .....................................................................................................

Extension Group Calls

Standard ring group 80 ............................................................................................................

Ring group 81 - 83 with 1, 2 or 3 rings ..................................................................

rings (1-3)

Holding Calls

Put an external call on non-exclusive hold ..........................................................................

Retrieve a call on non-exclusive hold ..................................................................................

exch.

Put a call on exclusive hold ..............................................................................................................

Retrieve a call on exclusive hold......................................................................................................

Incoming Calls

Answer call ..........................................................................................................................................

Pick up call at another extension...........................................................................................

Intrude on Call

Intrude on a call.................................................................................................................

ÑbusyÒ

Lock Extension

Lock an extension ..............................................................................................................

Unlock an extension ..................................................................................................

Outgoing Calls

Calling an extension ...................................................................................................................

ext.

Call back with ext. when free ..................................................................................

Ñbusy toneÒ

Cancel extension call back ......................................................................................................

Access the next free exchange line...............................................................................

tel. no.

Access specific exchange line .....................................................................

exch. line, tel. no.

Call back exch. line when free.................................................................................

Ñbusy toneÒ

Cancel exchange line call back ...............................................................................................

Installation & Programming Manual

Page Calls

Page through paging amplifier (if connected) .........................................................................

Page a terminal extension ...................................................................................................

ext.

Page a terminal extension group 80-83 .........................................................................

group

Park Call

Park an exchange line call .......................................................................................................

Retrieve parked exchange line call.........................................................................................

Pick–up Call

Pick up call ringing at another extension .............................................................................

Redial

Redial last number in system (206 only)...............................................................................

Redial last number in system (208/212 only).................................................................

Delete last number from system............................................................................

Reminder call

Set once only reminder call...........................................................................

time

Set daily reminder call....................................................................................

time

Answer reminder call .........................................................................................................................

Cancel once only reminder call..............................................................................

Cancel daily reminder call .......................................................................................

Room Monitor

Monitor from other extensions only.....................................................................

Monitor from extension & exchange lines ....................................................

exch.

Listen to room monitor ............................................................................................................

ext.

De-activate room monitor ...............................................................................................................

Speed Dial

Dial speed dial number..........................................................................................

speed dial code

Program speed dial....................................................................

entry 0-9 tel.no.

Delete speed dial number ............................................................................

entry

Transfer Calls

Internal unannounced transfer........................................................................

ext. ÑringingÒ

Internal announced ................................................................................

ext.Ñcall answeredÒ

External unannounced ...........................................................................

tel. no.ÑringingÒ

External announced ....................................................................

tel. no.Ñcall answeredÒ

All Dialling and Feature Access Codes

Feature Codes available at Dial Tone

Access Code Dialled Service Feature Description

0 (or 9)

Outgoing Exchange Line Call

(* For systems using 9 for a line)

1* ext. Page a single terminal extension 1* group Page all terminals in an extension group 10 Paging port 11-18 & 21-28 Call extensions (Internal Calls) 19

206/208 only: Door Phone 1 (optional) 212 only: Door Phone 1 (optional)

29 24

208 only: Door Phone 2 (optional) 212 only: Door Phone 2 (optional)

Section 2 – Using an Extension

Access Code Dialled Service Feature Description

50 206 only: Last number Redial 500 208/212 only: Last Number Redial 511-559 206 only: System Speed Dial Call 501-599 208/212 only: System Speed Dial Call 70-79 Dial extension speed dial numbers 80 Make a general extension group call 81 Extension group 1 call with 1 ring 82 Extension group 2 call with 2 rings 83 Extension group 3 call with 3 rings 84 Outgoing Call with flash transparency 85 Pick up parked call 86 Pick up any call 88 Outgoing Call with Data Protection 89 Camp off 91 – 96

(or 01 – 06)

Outgoing Call via Exchange Line

(* For systems using 9 for a line) #0 Cancel Exchange Line Call-back When Free #5 Cancel Internal Call Call-back When Free **account_PIN Code to enter before dialling out if account codes are active * 719 # Operate door 1 latch relay * 729 # 208/212 option only: Operate door 2 latch relay * 619 # Operate door 1 latch relay for 1 second * 21 ext. # Set All Call Diversion From Own Extension

* 21 sys-speed-dial # Set All Call Diversion to external system speed dial number * 2 N ext. # Set Divert No Answer After delay N = 2 – 9 for 5, 10, … 45 sec. # 21 ext. # Cancel All Call Diversion from another extension # 21 # Cancel All Call Diversion from own extension # 20 # Cancel all diversions *31 ext. # Set Diversion On Busy #30 # Cancel Diversion On Busy #30 ext. #' Cancel Diversion On Busy from another extension *7411# Toggle Do not disturb *1 Read message on Executive Terminal (optional) *6 … Extension feature programming code *7 … Extension feature programming code *8 … System feature programming code *9 … System feature programming code

Feature Codes available after Recall (R) or Transfer key

Access Code Dialled Service Feature Description

R0 (or 9

Outgoing Exchange Line Call

(* For systems using 9 for a line) R ext. Enquiry call to an extension (hang up to transfer) R19 Open relay contact of connected door phone R## Call_track_ID # Log a call to CDR with a call tracking ID R** account_PIN Code to enter before dialling out if account codes are active R* ext. Make a brokerage call to an extension R*0

(or R*9)

Make a brokerage call to exchange line

(* For systems using 9 for a line) R*9 exch. line

(or R*0 exch. line)

Make brokerage call to specific exchange line

(* For systems using 9 for a line) R3 ext. Initiate conference call with extension R30

(or R39)

Initiate conference call with free exchange line

(* For systems using 9 for a line) R39 exch. line

(or R30 exch. line)

Initiate conference call with specific exchange line

(* For systems using 9 for a line)

Installation & Programming Manual

Access Code Dialled Service Feature Description

R50 206 only: Redial last number R500 208 / 212 only: Redial last number R511-559 206 only: System Speed Dial Call R501 – 599 208/212 only: Dial system speed numbers R70 – 79 Dial extension speed numbers R80 Make a general call to all extensions R81 Extension group 1 call with 1 ring R82 Extension group 2 call with 2 rings R83 Extension group 3 call with 3 rings R85 Park an exchange line R86 Pick up any call R87 Send a flash signal to exchange line R88 Make outgoing call with data protection R90

(or R00)

Hold an exchange line call

(* For systems using 9 for a line) R9 exch. line

(or R0 exch. line)

Pick up call on exchange line

(* For systems using 9 for a line)

Feature codes available on a Busy Call

Access Code Dialled Service Feature Description

0 Exchange Line Call-back when free (Camp on) 1 Interrupt busy calls 2 Pick off TAM extension if connected to exchange line 3 Set exchange call to camp on extension 5 Extension call-back when free (Camp on) 6 Send message if calling party is busy (optional) 89 Exchange or extension call-back when free

Key Descriptions

Number keypad. These keys are used for dialling and entering codes. When connected to a call they will send DTMF tones for using Teleservices.

The recall key is used in various ways to hold, transfer, and carry out different operations when on a call.

Basic Extension Operation

Incoming Calls

Answering when phone is ringing:

Lift the handset when the phone is ringing.

Answering when other phones are ringing:

Call pick-up

Dialling the pick up call code will answer the call even if your extension is not programmed to ring.

Answering when extension is busy:

If the extension is in use but other phones are ringing then the call may be answered in one of two ways:

Park current call

Park the call and answer the new call. See page 11 for details.

Drop current call

To answer a call ringing at another extension end the current call and pick up the handset when the

to , &

ÑÑÑÑringingÒÒÒÒ

Section 2 – Using an Extension

phone rings with the new call. or

Current call on hold (external calls only)

This will put the current call on hold and answer the incoming external call.

Making Calls

When you lift the handset, you will hear dial tone. However, you may hear the special interrupted dial tone indicating that incoming calls are diverted to another extension.

 After you hear either type of dial tone, you may begin dialling. If you wait for more than 8

seconds without dialling, the engaged tone will be heard.

 If you are on an internal call and an exchange line call arrives then the alert tone will let you

know that a call is waiting.

 All extensions have two digit numbers. The extension numbers are 11 to 18 on a fully

expanded 206 system plus 21 to 24 on a fully expanded 208 system plus 25 to 28 on a fully expanded 212 system. Extension number 19 is reserved for door phone 1, 29 is reserved for door phone 2 (if fitted on 208 system), while extension 10 is used to connect to the paging port.

 If you dial a code which is not valid, you will hear the error tone. As soon as you hear the error

tone you may replace the receiver and then try again with the correct number.

 If the administrator has enabled call barring then external call may not be possible to all

destinations. Also, an account code may need to be entered to dial an external number (see page 10).

Dialling an extension

Go off-hook and dial the extension number, or 10 for the paging port and 19 or 29 for the door phone 1 or 2.

Dialling Outside Lines

Access the next free line

Go off hook and dial 0, followed by the telephone number. It is not necessary to wait for the network dial tone before dialling.

Access a specific line

Go off hook and dial 9 followed by the line number 1 –6. If the line is present and free then you will hear dial tone, now dial the telephone number required.

Ring Back with Line when free

If all outside lines are busy, you may request the system to place you in a queue for the next line which becomes available, the system will ring back when the line is free. After answering you are connected to the line.

When seizing a line and busy tone is heard press 0 to camp on the line.

Cancel Ring Back

Go off hook and dial the cancel code.

Automatic repeat dial

After calling a busy external number stay off-hook. The system will keep dialling the number every minute until the call is answered or it has dialled ten times. Hang up at any time to cancel.

Transferring calls

Internal unannounced

Transfer a call so that it rings at another extension. This is an unannounced transfer.

Internal announced

Transfers a call only after you have announced to the extension who is calling.

Trunk to Trunk transfer

Calls on one exchange line may be transferred to another exchange line and also the door phone calls can be transferred to an external number. A trunk to trunk transfer and door phone diversion will

Key

top: 0 for line systems

bottom: 9 for line sytems

ext.

tel number

line, tel number

lineÑÑÑÑbusy toneÒÒÒÒ

ÑÑÑÑconfirmation toneÒÒÒÒ

lineÑbusy toneÒ

confirmation toneÒ

ÑÑÑÑconfirmation toneÒÒÒÒ

ÑÑÑÑexternal busy tone ÒÒÒÒstay

ext. ÑÑÑÑringingÒÒÒÒ

ext.ÑÑÑÑcall answeredÒÒÒÒ

Installation & Programming Manual

timeout after 1 minute. A warning tone will be heard 10 and 5 seconds before this happens, either caller may extend the call by pressing digits 1 to 9, to increase the call time in multiples of 30 seconds. E.g. pressing '4' will increase the call length by 2 minutes before it is cut off.

Transfer the call as with announced internal transfer but dial an external number instead. Note that the external number may also be dialled using any of the methods in the ‘Dialling Outside Lines’ section on page 9.

 If an internal transfer call is not answered within 60 seconds the call is disconnected. The

original caller will hear engaged tone.

 Trunk to trunk transfer will be subject to the normal call barring and account code checking as

normal external calls.

 If an external call is transferred to an extension and not answered within 60 seconds, all

extensions will ring as if it is a normal incoming call for 30 seconds. If the call is not answered within this time it is dropped. The system can be programmed to call back to your extension first, before ringing all extensions, see page 49.

Account Codes

This feature is set up by the system administrator in order to keep a personal account of all external calls. It is not possible to make external calls without first entering '**' followed by your secret account PIN code.

Enter account code

Go off hook and dial the code shown, followed by your account PIN number. After entering the code the call may be made in the normal manner as shown in the Dialling Outside Lines section on page 9.

Brokerage Call

This feature allows you to switch between two calls without the other parties being able to speak to, or hear one another.

Add an extension

While on a call dialling * after recall shows that the call is to be used in a brokerage call.

Add an exchange line

While on a call dialling * after recall shows that the call is to be used in a brokerage call.

Switch between calls

With a brokerage call set up one press of recall will switch between the calls.

Removing caller from brokerage call

Hanging up will drop the current call, the phone will ring back with the held call.

Call Diversion

This feature allows you to divert calls to another extension. There are four different types of call diversion.

 Divert all calls internally, all the time.  Divert all calls to an external number. The number must be one of the programmed system

speed dial numbers. The call will not be diverted if it rings at more than one extension, only internal and external calls direct to the extension will be diverted.

 Divert all calls internally if not answered after a number of rings.

tel number

ÑÑÑÑcall answeredÒÒÒÒ

tel number

call answeredÒ

(now dial line and number)

ext. no.

number

ÑÑÑÑringingÒÒÒÒ

Section 2 – Using an Extension

 Divert calls internally when extension is busy.  Note that the first three diversion methods cannot be set at the same time.  If your extension is set to divert calls to another extension then the dial tone will change to a

broken tone to remind you that you may not receive all calls.

Divert all calls

All calls to your extension will ring the new extension instead.

Divert all calls to an external number

All calls will be diverted to the system speed dial number 5xx entered. These telephone numbers must be preset by the system administrator before this command will work. Page 57 gives details.

Divert if no answer to extension

Enter the diversion code then the extension number. Enter the delay as follows: 2 = 10 seconds, 3 = 15 seconds … 9 = 45 seconds.

Divert if busy to extension

Enter the divert on busy code with the extension to divert to.

Cancel all diversions

Cancels all diversions.

Cancel divert all and no answer

Enter the cancel code, note this will not affect a divert on busy setting.

Cancel divert on busy

Enter the cancel code, note this will not affect divert on no answer.

Cancel all call diversion from another extension

If the extension is receiving diverted calls from another extension then it is possible to cancel the setting from the receiving extension. Enter the cancel diversion code with the extension calls are being diverted from.

Cancel divert on busy from another extension

Cancel divert on busy. Enter the extension at which divert is set.

Call Intrude

It is possible to intrude on a call and make a 3-way conversation. A warning tone will be heard over the conversation while the call is being intruded upon. Note that it is only possible to use this feature if it has been enabled by the system administrator, see page 51.

Intrude on call

Press 1 if the extension is busy, you are now intruding on the call.

Call Parking

This feature will allow you to ‘park’ an external call, this call can then be retrieved from any extension without needing to know the exchange line number parked. The parked caller hears hold tone or music while parked, depending on system programming.

ext.

sys speed dial no.

delay, ext.

ext.

ÑÑÑÑbusyÒÒÒÒ

Installation & Programming Manual

Park an exchange line call

Whilst on a call enter the park code.

Pick up a parked exchange line call

From any extension dial the call pick up code, you are re-connected to the original call.

Call Pick -Up

This feature enables you to ‘pick-up’ a call ringing on another extension. It will pick up the incoming call with external calls always taking priority over internal calls.

If an extension is ringing this will connect you to the caller.

Call track ID

Each call made or received can be logged against a 3-digit number to keep track of every call to individual clients. The Call Detail records will then show the customer ID for the call record. The system administrator needs to set up the CDR service, and a 3-digit ID needs to be assigned to each client.

Whilst on an external call enter the code, the ID number will be output with the CDR record.

Conference calls

This feature allows a conversation between three parties, two of which may be external numbers.

Add an extension

While on a call enter this code. The final recall press starts the conference.

Add an external number

The external number may be dialled after pressing using any of the methods in the ‘Dialling Outside Lines’ section on page 9.

Leaving a conference call

Go on-hook. If the other calls were both external numbers they will be dropped, otherwise the callers are connected in a normal two-way call.

Removing last caller from conference

When on a conference call, press recall. The last person in the conference will be rejected, the other party will be put on hold.

Talk privately to original caller

While on a conference call press recall twice, the first will eject the last party in the conference, the second will bring the first caller back.

Data Protection

It is possible to prevent the system from sending warning tones or intruding on an exchange line call. This allows an extension to communicate reliably with data calls from a modem or fax.

Using Data Protection may depend on whether the extension has several pieces of equipment connected. In this case, you may decide per external call whether you want data protection (ad-hoc data protection). You can also set an extension up with permanent data protection, this will stop warning tones being heard over all future calls.

ÑÑÑÑon a callÒÒÒÒ

3-digit_ID

ext. noÑÑÑÑanswerÒÒÒÒ

numberÑÑÑÑanswerÒÒÒÒ

numberÑanswerÒ

Section 2 – Using an Extension

Make a data protected external call

Dial the data protection code, then the external number.

Make call in progress data protected

The data protection code after transfer will enable data protection for the current exchange line call.

Permanent data protection

All following calls will be made with data protection active.

Disable permanent data protection

All following calls will be made without data protection active.

Do not Disturb

This feature allows you to stop calls ringing at your extension. The caller hears unobtainable/error tone when DND is set.

Turn on Do not Disturb

Callers will hear error tone when calling your extension.

 You will not receive any calls and will hear broken dial tone to remind you that DND is set.

Turn off Do not Disturb

Calls will be received as normal.

Door Phones

The Door phone is designed to work with this telephone system only. It provides a two-way speech link between any extension and the door phone. The door phone has a call button for ‘ringing’ and a permanently lit LED for easy location. Extension numbers 19 and 29 are reserved for the Door Phones on 206 & 208 systems.

For the 212 system, extensions 23 and 24 must be switched to door phone operation before a door phone may be connected.

Call Door Phone 1

Door phone 1 is connected automatically after a brief alert tone.

 Both the extension calling and the Door Phone hear a single burst of tone before speech can

commence.

Call Door Phone 2 (208 Option)

Door phone 2 is connected automatically after a brief alert tone.

Answer a Door Phone call

Calls from the door phones will have a special ringing sound, see page 84 for details.

 The door phone will ring extensions for the programmed time on each press of the call button.

Open door while connected to door phone

While connected with the door phone dialling the open door code will activate the relay contacts for the door phone you are connected to. This is usually to open an automatic door latch, if fitted.

tel. no.

ÑÑÑÑon callÒÒÒÒ

(206 / 208)

(212)

(208)

(212)

ÑÑÑÑon call with door phoneÒÒÒÒ

Installation & Programming Manual

Open door 1 latch

This will operate the first door latch relay at any time.

Open door 2 latch (208 / 212 option)

This will operate the second door latch relay at any time.

Enquiry Call

This feature enables you to call another extension while the original party is on hold

Enquire at another extension

While on a call press recall, then dial the extension with which to enquire.

Return to original call

Press recall, you are connected to the original call.

Exchange Line Timed Break

The system has a function called Forward Recall. This allows you to operate telephone services on an exchange line from an extension and allows you to connect the unit behind another telephone system.

Flash Signal on External Line

Whilst on an existing call enter the code to send a recall to the exchange line.

Flash Transparent external call

Dialling 84 to seize a line, followed by the telephone number. Any press of the recall key on the phone will be sent out to the exchange line.

 With a flash transparency call, it is not possible to use any features which require the use of the

key.

 Calls should not be made for at least 3 seconds after replacing the handset on a call with flash

transparency.

Extension Call Back

If the extension you are calling is busy, you may leave a call back indication, sometimes called camping on an extension. When the extension becomes free you will be called back.

Enabling

When you hear busy tone, press 5.

Activation

Your extension will ring when the busy extension becomes free, pick up the receiver and the other extension will now begin ringing.

Cancelling

If you do not answer a call back within 30 seconds, it will be cancelled. or

To cancel at any time enter the cancel code.

ÑÑÑÑon callÒÒÒÒ

ext.

ÑÑÑÑon enquiry callÒÒÒÒ

ÑÑÑÑbusy toneÒÒÒÒ

ÑÑÑÑringingÒÒÒÒ

tttt

30 sec

Section 2 – Using an Extension

Extension Group Calls

The feature allows you to ring a programmed set of extensions simultaneously. The group ‘80’ will ring with the normal internal ring cadence. Groups 81 to 83 have a special ring cadence to tell them apart.

Call Extension Group

Call extension group 80 with normal internal ring cadence.

Call extension group 81 with one brief ring per cycle.

Call extension group 82 with two brief rings per cycle.

Call extension group 83 with two brief rings per cycle.

Holding Calls

It is possible to place any number of external callers on hold. While on hold the caller hears the hold tone, or external music if this option is fitted. The caller will be unable to hear you. A call can be held in two ways, exclusively and non-exclusively. A non-exclusive call hold allows any number of calls to be placed on hold. Any extension may then pick up the held call. An exclusive hold allows you to hold a call temporarily, e.g. to talk with another extension. A call on exclusive hold will ring back when you hang up, and cannot be picked up by other extensions.

Put an external call on non-exclusive hold

This will place an external line on hold, if it is not retrieved within 1 minutes the call will ring back as a general call. The system administrator can change this 1 minute timeout to between 30 seconds and 4½ minutes, see page 48. Any extension may pick up this call.

Retrieve a call on non-exclusive hold

Dial the code shown with line number.

Put a call on exclusive hold

While on a call press the recall button, you may then dial another number to make an enquiry call. If the extension hangs up the call will ring back your extension immediately.

Retrieve a call on exclusive hold

Press recall.

Last Number Redial

Redial last number

Dials the last external number phoned from this extension. An external line will be sized automatically

Delete last number from system memory

The last number will be deleted from the system memory, the 50/500 code above will no longer function.

 Each telephone may have a redial store of its own, independent from the system redial. You

must erase this too to ensure the last dialled number is kept confidential.

 Note that if a specific line was seized to dial the last number then the phones redial key will try

to seize the same line. It will give busy tone if this line is in use, even if other lines are free. If the line access digit, ‘0’ or ‘9’ depending on system, is used to seize a line then a free line will be used automatically.

ÑÑÑÑon callÒÒÒÒ

on call

line no.

ÑÑÑÑon callÒÒÒÒ

(206 only)

(208/212 only)

Installation & Programming Manual

Lock Extension

It is possible to lock an extension so that it is not possible to make calls, depending on the system programming. To return to normal operation the user must unlock the extension with a unique PIN number. See page 46 for PIN programming.

Lock an extension

Enter the code. No further calls may be made from this extension.

Unlock an extension

Enter the code, including the PIN number. The system administrator will provide this. It is now possible to make and receive calls as normal.

 Note that it is always possible to dial internally from a locked extension and to dial the

emergency services.

Paging

A paging call can be made to all terminals. This will connect a call in handsfree mode without waiting for a user to answer. The system administrator must enable this feature for your extension before it can be used, see page 51. A brief warning ring will be heard by the called person before the page is connected.

Page a single terminal extension directly

Dial 1*, followed by the extension number.

Page a single terminal extension if no answer

Dial an extension, then dial 1 during the first 10 seconds of ringing tone.

Page all terminals in an extension group

Dial 1*, followed by the extension group 80 – 83.

On-hook paging to an extension

Dialling 2*, followed by the extension will connect directly to the loudspeaker of the entered extension. On-hook paging is supported by terminals only.

On-hook paging to extension group

Dial 2*, followed by the extension group 80-83. To page group 80 simply hold the handsfree key down for two seconds. On-hook paging is supported by terminals only.

Page via public address system

Dialling 10 will connect directly to the public address system, if connected.

Reminder call

It is possible to set an alarm which will ring at a set time of the day. It has a special ring sound given on page 84.

Once only alarm

Enter the code where the time in 24-hour format and with 4 digits. E.g., 1:30 am is entered as 0130. This alarm will ring only once; it must be set again before it will sound again.

ÑÑÑÑconfirmation toneÒÒÒÒ

ext

extÑÑÑÑringing ÒÒÒÒ

group

extension

group

time

ÑÑÑÑconfirmation toneÒÒÒÒ

Section 2 – Using an Extension

Daily alarm

Enter the time as with the once only alarm. This alarm will ring at the same time every day until cancelled.

Answer alarm

Go off-hook, the alarm will then stop sounding.

Cancel once only alarm

This will erase the alarm setting and the extension will remain quiet.

Cancel daily alarm permanently

This will turn off the alarm.

Room Monitor

This feature allows you to listen in to an extension left off-hook directly. This can be achieved from any extension or via an outside line.

Set an extension to be monitored from other extensions only

From the extension to be monitored, enter the room monitor code and leave the phone off hook.

Set extension to be monitored from extensions and exchange lines

Enter code where ‘exch’ is the exchange line to monitor from. Do not replace the handset. Incoming callers using DISA may now monitor at the extension.

Listen to room monitor

Go off hook and dial the extension number that was left off-hook. The system administrator will have details about accessing the room monitor from an exchange line.

De-activate room monitor

Replace the handset on the monitored extension to turn off.

Selective Line Pick Up

When a terminal extension is ringing, the default behaviour is to answer the call when the handset is lifted. Enabling this feature will cause an extension ringing with an external call to go to dial tone. From here the user may answer the call by selecting the exchange line, or dial out to another number as normal. Internal and other call types are still answered when the user goes off-hook. This feature is available to terminal extensions only.

Enable selective line pick up (terminals only)

Ringing external calls are answered by pressing the line key.

Disable selective line pick up (terminals only)

Ringing external calls are answered by going off-hook.

Speed Dialling

Regularly dialled numbers can be programmed into the system and accessed by dialling a short code.

There are 2 types of speed dialling available to a SLT:

time

ÑÑÑÑconfirmation toneÒÒÒÒ

exch

ÑÑÑÑconfirmation toneÒÒÒÒ

ext. no.

ext

Installation & Programming Manual

 Forty-nine (206 system) and ninety-nine (208/212 system) system-wide speed dial numbers.

These can be used by all extensions but only changed by the administrator. System speed dials are exempt from call barring.

 Ten personal speed dial numbers of up to 25 digits each, dialled with codes 70 – 79. These are

unique to each extension and may be freely changed. These speed dial numbers are nonexempt from call barring.

Dial a speed dial number

Go off-hook and dial the speed dial code. Numbers 70 to 79 are used for extension specific speed dial numbers, while the 206 system uses 511 to 559 for system-wide speed dial numbers, and the 208 and 212 systems uses 501 to 599.

Program a personal speed dial number

Program personal speed dial numbers, where ‘entry’ is a digit from 0 to 9, for personal speed dial numbers 70 - 79. The telephone number is an external number of 25 digits maximum. It is not necessary to include the digit ‘0’ to seize an outside line.

Delete a personal Speed dial number

Where ‘entry’ is a number from 0 - 9 for the personal speed dial numbers 70 – 79.

speed dial code

entry

tel no

entry

3. System Programming

Introduction

All system programming is carried out from the master extension or a PC running the programming tool, connected via the V24 option card. The master extension is extension 12 on the 206 system, and 13 on the 208/212 systems. To program the system, a tone telephone must be used. The Executive Terminal simplifies the operation further by providing full menu driven programming on its built in display. The factory defaults on power-up before any programming are shown on page 84.

After programming features, the power must not be switched off for six minutes. This is to ensure the system has written all the programming details to the non-volatile system memory (EEPROM).

How to Program the System

Step 1: Lift handset of master extension. This is 12 (206) or 13 (208/212).

Step 2: Enter the Programming Code shown in this section.

Step 3: Wait for confirmation tone, three short beeps.

Step 4: Repeat at step 2 for further codes, or hang up.

Remember to keep the system powered up for a minimum of 6 minutes following the last programming step.

Repeat this procedure for each programming step.

Throughout the Programming section there are boxes like the one below, which show where codes may be found in the Executive Terminal programming menu. These menus ensure the correct codes are always sent and are the preferred method of programming where available. This method of programming is dealt with on page 20.

SYSTEM SETTINGS  Miscellaneous  Example menu item

During system programming, the installer must listen for -

 Confirmation Tone (3 short beeps) after the Programming Command has been entered, or  Error Tone, an interrupted tone like busy tone, indicating that Programming Code has not

been accepted.

A list of the different tones may be found on page 84. For all codes that require an extension number at the end, it is possible to program multiple extensions by repeating the extension numbers, ending with a final ‘#’. This is an example of a multiple extension code:

E.g.: allocate call bar class C (0 to 5) to extensions 11,13 & 21

Reset System

There is a master reset code to restore factory defaults and erase all programmed data, except the system configuration pin code and clock which will remain as per previous settings.

Master Reset Code

Section

Important!

PIN C

Installation & Programming Manual

Special Programming Mode

There is also a special programming mode that allows the installer to omit '*9' PIN prefixes when programming feature codes. To enter this mode the above code at the master extension. You will hear confirmation tone followed by an interrupted dial tone. If you are using an Executive Terminal then the extension light will remain on, indicating that the extension is busy. An extended menu of all the relevant system programming codes will then be accessible.

During this special programming mode outgoing calls cannot be made from the master extension. Incoming calls will be accepted, although the extension will then no longer be in programming mode when an incoming call is answered. The programming mode is be exited using one of the following methods:

 Entering the code 9990# at master extension (ext. 12 on 206, ext. 13 on 208/212)  Answering a normal incoming call at master extension.  Leaving the master extension idle for five minutes will automatically exit the system

programming mode.

Enter Special Programming Mode

Exit Special Programming Mode

Executive Terminal Programming Menus

To access programming menus at the master extension using the Executive Terminal press the key labelled menu and scroll through the menus using the keys labelled ‘<’ and ‘>’.

The main menu and sub menus are:

 EXTENSION SETTINGS  SYSTEM INFORMATION  GENERAL SETTINGS (master extension only)  ISDN SETTINGS (master extension only)  TERMINAL FEATURES  SPEED DIAL NUMBERS  CLI MENUS

The menu items ‘GENERAL SETTINGS’ and ‘ISDN SETTINGS’ contains several low-security system programming options. In order to access some of the PIN restricted programming options it is necessary to enter the special programming mode by entering *9 PIN 9991# (see above). This gives access to the following two menus:

 SYSTEM SETTINGS  LCR SETTINGS

From these menus the remainder of the higher security programming items is available. After programming has finished the special programming mode may be exited in the usual way by entering 9990#.

The following pages show the full menu options available from an Executive Terminal.

Section 3 – System Programming

Executive Terminal Extension programming menu

Figure 3-1 shows the menus available for programming an extension from any Executive Terminal, note that the GENERAL SETTINGS and ISDN SETTINGS menus are only available when connected to the master extension.

EXTENSION SETTINGS

Call diversion

Set divert all ext. Set divert delay Divert all/delay Off Set divert busy ext. Divert busy Off

Data protection Do not disturb Send msg. to ext. Leave msg. on terminal Clear msg. on terminal Reminder Call

Set daily reminder call Onceoff remind. call Off Set onceoff remind. call Daily reminder call

Room monitor

Int/Ext Monitor Internal monitor

Extension speed numbers Disable Terminal

SYSTEM INFORMATION

Fax Card status Alarm 1 status Alarm 2 status Night mode status Auto answer status Call Diversion status System pin: status Syst. Mode status

GENERAL SETTINGS

(Master extension only)

Clock settings

Set time Set date

Set system mode Day-Night mode Exch allocation CDR Call warning tone FAX

Set FAX extension Clear FAX extension Enable to receive FAX Disable FAX

GENERAL SETTINGS

(continued)

Auto answer settings

Auto answer Set call control Disable call control Set remote control Disable remote control Set remote paging Disable Remote paging Set DISA Disable DISA

Hot line assignment

Immed. hot line ext Immediate hot line Off Delayed hot line ext Delayed hot line Off

Exch divert

Exch diversion Set diversion on line N

Set alarms

Arm alarms Alarm warning msg.

Change pin code Music On Hold Boss-Secretary Set the unit cost

ISDN SETTINGS

(Master extension only)

Line 1 Set pt to pt/mpt Pick first CLIR COLR Set MSN numbers Clear all MSN numbers Set MSN ignore no. Clear all MSN ignore no.

TERMINAL FEATURES

Ringer pitch Auto answer Ring indicator Music Reset prog. keys Display line 2 Display commands Key beep Line access code

SPEED DIAL NUMBERS CLI MENUS

Figure 3-1 Extension programming menus

Installation & Programming Manual

Executive Terminal System programming menu

An Executive Terminal connected to the master extension is able to enter a system programming mode with the code *9 PIN 9991 #. One further menu will then be made available for changing system parameters, shown in Figure 3-2.

SYSTEM SETTINGS

Clock settings

Set time Set date Set day time zone Clear day time zone

Incoming ring

Day mode Night mode

System speed numbers Auto answer access codes

Remote cntrl code: Remote paging code: DISA code:

Set call barring

Day class Night class Clear day class ext: Clear night class ext: Bar filter -> class Exempt filter -> class Clear all bar settings

Program bar filters

Set Bar filter Clear bar filter

Program exempt filters

Set Exempt filter Clear Exempt filter

Exch divert number Miscellaneous

Intrusion rights DTMF phone Set TAM Clear TAM Exch 1 special cadence Exch 1 normal cadence Reset system

Alarms

Disarm alarm Alarm 1 function Alarm 2 function Alarm loop Alarm number 1 Alarm number 2 Confirm number Reset alarms

Hot line

Immediate number Delayed number

Bundle splitting

Assign Exch to Ext Cancel Exch to Ext

System size

size :no opt. card size :one opt card size :two opt. cards

Account Access

Assign Extension Remove Extension Assign Class to Account Assign PIN to Account

LCR SETTINGS

LCR On/Off Carrier access codes Set peak time zone Clear peak time zone Set pause period LCR pin code LCR exempt numbers Carrier selection

Figure 3-2 System Programming menus

Section 3 – System Programming

System Programming Code Summary

 The prefix *9 is used to program a feature, *8 is used to activate it.  The default PIN code is 7373.  System programming can only be carried out at master extension, this is ext. 12 on 206 and ext.

13 on 208/212.

Feature Programming Codes Action

*9 PIN 881 ac_no, ac_pin # Assign a PIN number to an account

206: 01-24 208/212: 01-40

*9 PIN 882 ac_no, class # Assign a call barring class to an account *9 PIN 883 1 ext. # Switch on account code operation for an extension

Account Code

Operation

(p 29)

*9 PIN 883 0 ext. # Switch off account code operation for an extension *9 PIN 2 carrier 0 acc.code # Program carrier access code (9 digits max) *9 PIN 2 carrier 0 # Clear access code for carrier *9 PIN 215 carrier auth_code # Program optional authorisation code (10 digits max) *9 PIN 215 carrier # Clear authorisation code *9 PIN 202 tab_ent prefix # Program 4 digit exempt table number *9 PIN 202 tab_ent # Clear the exempt number (tab_ent = 00 to 39) *9 PIN 205 start end # Program peak time zone *9 PIN 205 # Clear time zone *9 PIN 206 pause # Program pause, 0 – 9 secs *9 PIN 203 day charge_period

carrier #

Program alternative carrier for set time

*9 PIN 208 line entry no # 208/212 only: Add number to route on exchange

line (5 digits max) *9 PIN 200 # Switch off alternative carrier feature *9 PIN 201 # Switch on ACS using carrier prefixes by time of day

Alternative

Carrier

Selection

(p 30)

*9 PIN 202 # 208/212 only: Switch on ACS using separate lines

by number dialled *9 PIN 242 # Record answer message 1 (fax/voice card option) *9 PIN 243 # Record answer message 2 (fax/voice card option) *8 430 # Switch off incoming call control all exch. Lines *8 43 N A # Switch on incoming call control exch. line N *8 440 # Switch off remote paging all exch. Lines *8 44 N A # Switch on remote paging exch. line N *8 460 # Switch off DISA for all exch. lines *8 46 N A # Switch on DISA for exch. Line N *9 PIN 840 number # Program DISA emergency number *8 470 # Switch off remote programming for all exch. Lines *8 47 N A # Switch on remote programming for exch. line N *9 PIN 461 ACCESS CODE # Program DISA Access Code *9 PIN 471 ACCESS CODE # Program Remote programming Access Code *9 PIN 441 ACCESS CODE # Program Remote paging Access Code *9 PIN 4X0# 4X0# Delete access code X= 4, 6 or 7 *8 48 line, delay # Program delay before Courtesy service *8 401 # Switch on automatic answering

Automatic

Answering

(p 31)

*8 400 # Switch off automatic answering *8 531 # Enable boss – secretary operation Boss Secretary

(p 37)

*8 530 # Disable boss – secretary operation

Installation & Programming Manual

Feature Programming Codes Action

*9 PIN 981 F 1 number # Program number prefix to bar filter F *9 PIN 981 F 0 # Clear bar filter F *9 PIN 96 CFX # Assign (X=1) / clear (X=0) bar filter F to class C *9 PIN 9810 # 9810 # Clear all user programmable bar filters *9 PIN 960 # 960 # Clear all bar filters from all classes *9 PIN 982 F 1 number # Program "number" to exempt filter F *9 PIN 982 F 0 # Clear exempt filter F *9 PIN 9820 # 9820 # Clear all programmable exempt filters *9 PIN 97 C F X # Assign (X=1) / clear (X=0) exempt filter F to class C *9 PIN 970 # 970 # Clear all exempt filters from all classes *9 PIN 95 C ext. # Assign class C for daytime operation to extension *9 PIN 85 C ext. # Assign class C for nighttime operation to extension *9 PIN 882 ac_no C # Assign class to user account *9 PIN 950 ext. # Remove barring from an extension for day time

operation *9 PIN 850 ext. # Remove barring from an extension for night time

operation *9 PIN 900 # 900 # Clear all call barring user programmable data

Call Barring

(p 38)

*9 PIN 990 # 990 # Reset Call Bar settings to default data *8 951 xxxx # Set the metering unit cost in tenths of a currency

unit, e.g.: 8324 = $8, 32.4c.

Call Unit Cost

(p 40)

*8 951 0000 # Clear the unit cost and count unit meter pulses only. *8 251 # Enable CDR format for a serial printer *8 250 # Disable CDR printer format & enable PC mode *8 933 0 # Log call end only (default) *8 933 1 # Log call ring only *8 933 2 # Log both call ring and end *8 323 ext # Output call details for hotel logging enabled

extension *8 3110 # Show full telephone number in CDR record *8 3111 # Mask last 4 digits of telephone number in CDR record *8 3240 # Enable logging of standard extension calls at end of

call *8 3241 # Disable logging of standard extension calls *8 321 ext # Enable hotel call logging for extension

Call Detail Recording

(p 40)

*8 320 ext # Disable hotel call logging for extension *8 510 # Disable the call waiting tone Call waiting

tone

(p 42)

*8 511# Enable the call waiting tone(default)

*9 PIN 675 HH MM # Setting the time in 24 Hour / Military Format Clock Setting

(p 42)

*9 PIN 676 DD MM YY # Setting the date. *8 315 0 # Set system to Australian network Country

Setting

(p 43)

*8 315 1 # Set system to New Zealand network

*9 PIN 242 # Record answer message 1 (fax/voice card option) *9 PIN 243 # Record answer message 2 (fax/voice card option) *8 48 L delay # Switch on courtesy service and answer after delay

secs. *8 48 L 0 # Switch off courtesy service on line L *8 491 ext # Assign single extension for courtesy service ringing

Courtesy

Service

(p 43)

*8 490 # Cancel single extension for courtesy service ringing

Section 3 – System Programming

Feature Programming Codes Action

*9 PIN 371 # 371 # Clear current day-night zone settings *9 PIN 371 hhmm HHMM# Program day zone which is used in Automatic mode *8 371 # Switch on automatic day/night switching *8 360 # Set day mode and disable automatic mode *8 361 # Set night mode and disable automatic mode *9 PIN 726 # Use switch on alarm loop 2 for day / night switching

Day/Night

Mode

(p 43)

*9 PIN 740 # 740 # Disable switch on alarm loop 2 for day/night switch

and set to day mode *8 520 # Set door latch relay contact close delay to 5 sec *8 521 # Set door latch relay contact close delay to 10 sec *8 963 23 # 212: Set extension 23 as door phone *8 963 24 # 212: Set extension 24 as door phone

Door Phones

& Relays

(p 44)

*8 963 0 # 212: Cancel door phones, set ext 23 & 24 as

extensions *9 PIN 361 EXT # Set extension as DTMF only. *9 PIN 360 EXT # Cancel extension as DTMF only. *8 390 # Default recall window

(Australia: 40 – 160 ms)

(New Zealand: 40 – 600ms)

DTMF

Extensions

(p 44)

*8 39 w # Recall window

(Australia: w=1: 60 – 160 ms … w=5: 100 – 160ms)

(New Zealand: w=1: 60 – 600 ms … w=5: 100 –

600ms) *9 PIN 9 Line 1 ext #

*9 PIN 91 line 1 ext #

206: Allow an extension to use an exchange line

(line=1…3 or 0 for all)

208/212: Allow an extension to use an exchange

line

(line.= 1…6 or 0 for all) *9 PIN 9 line 0 ext # *9 PIN 91 line 0 ext #

206: Prevent an extension using an exchange line

208/212: Prevent an extension using an exchange

line *8 911 # Enable Exchange Line Group feature with full

barring *8 912 # Enable Exchange Line Group feature with ‘0’ barring

but ‘9x’ line selection allowed

Exchange Line

Assignment

(p 45)

*8 910 # Disable Exchange Line Group feature *8 94 line 0 # Dial out after dial tone detected on exchange line Exchange Line

Dial Tone

Detection

(p 46)

*8 94 line delay # Disable dial tone detection and dial out after delay

secs

*9 PIN 840 number # Program call forward number *9 PIN 841 number # Program and verify call forward number *9 PIN 840 # Reset call forward number *8 8NA # Switch on external call forwarding on line N *8 8N0 # Switch off external call forwarding on line N *8 871 # Enable call divert for exchange line calls only *8 872 # Enable call divert for both exchange line calls and

out-of-hours door phone calls *8 873 # Enable call divert for out-of-hours door phone calls

only

External Call

Diversion

(p 46)

*8 870 # Disable call forwarding for the system *8 351 group ext # Add an extension to ring in extension group Extension

Groups

(p 46)

*8 350 group ext # Remove an extension from ringing in extension

group *8* ext. PIN # Set extension PIN number (3 digits) Extension

locking

(p 46)

*8* ext. # Reset to default extension PIN (any 3 digits allowed)

+ 67 hidden pages

Unifone Small Office, Home Office, Unifone 206, Unifone 208, Unifone 212 Installation And Programming Manual

Specifications and Main Features

Frequently Asked Questions

User Manual