Uniden America UC392 Users manual
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Step 2 Install and Charge the Handset Battery
TO INSTALL THE HANDSET BATTERY
When the handset battery pack is fully charged,
after 15-20 hours of charging, plug the telephone
cord into the base unit and then into a telephone
wall jack.
Your phone is set for tone dialing. If your local
network requires pulse dialing, please see
“Choosing the dial mode” on page 14.
A
Remove the cover.
TO SET CALLER ID, LANGUAGE AND DIALING OPTIONS
A
Press and hold cid/menu key.
B
Press vol/ring/ or vol/ring/ keys to
move the pointer to an option.
C
Press select to change the option setting.
D
Press end to exit.
D
Plug the AC adapter cord into the base
unit and then into a 120V AC outlet.
E
Place the handset on the base and charge
continuously for 15 - 20 hours before using
the phone.
B
Connect the battery pack
connector with the
correct polarity.
C
Replace the cover.
redial
pause
select memdelete
channel
Note: Three Caller ID options are available: AutoTalk,
Caller ID on Call Waiting (CIDCW), and Area Code.
Step 3 Connect to Phone Line
Step 4
Setting Display Options
Uniden Parts Department at
(800) 554-3988
Hours: M-F 7:00 a.m. to
5:00 p.m. CST.
We can also be reached on
the web at www.uniden.com
Make sure you have received the following items in
the package. If any of these items are missing or
damaged, contact the Uniden Parts Department.
• Base unit
• Handset
• AC adapter
• Rechargeable battery
• Telephone cord
• Beltclip
• This Owner’s Manual
• Other Printed
Material
Step 1 Checking the Package Contents
QUICK REFERENCE GUIDE
Step 5
Set Answering System
To turn answering system on, press answer on/off.
A pre-recorded greeting will play and your system
is ready to accept calls.
To record a personal outgoing greeting to callers,
please see page 36.
[ 3 ]QUICK REFERENCE GUIDE
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[ 4 ]
Contents
Quick Reference Guide 3
Welcome/Features 5
Controls and Functions 6
Getting Started
Setting up the Phone 8
Mounting the Base Unit on a Wall 12
Setting Menu Options 13
Basics
Making and Receiving Calls 15
Adjusting the Handset Ringer and
Earpiece Volume 16
Redial 16
Tone Dialing Switch-over 16
Traveling Out-of-Range 17
Selecting a Different Channel 17
Page 17
Flash and Call Waiting 17
Memory Dialing
Storing Phone Numbers and Names 18
Steps for Entering Names and
Special Characters 20
Making Calls with Memory Dialing 21
Chain Dialing 22
Editing a Stored Name and/or Phone Number 23
Erasing a Stored Name and Phone Number 24
RocketDial
RocketDial 24
Storing and Editing the RocketDial 25
Making Calls with the RocketDial 25
Deleting the RocketDial 25
Caller ID Features
Caller ID 26
When the Telephone Rings 26
Viewing the Caller ID Message List 27
Deleting Information from the Caller ID List 27
Using the Caller ID List 29
The Integrated Answering Device
The Integrated Answering Device 30
Features 30
Turning the Answering System On/Off 31
Setting Up Your Answering System 31
Using Your Answering System 38
Additional Information
Changing the Digital Security Code 43
Installing the Beltclip 43
Headset Installation 44
Note on Power Sources 44
Maintenance 44
Troubleshooting 45
General Information 48
Precautions & Warranty 49
I.C. Notice 51
Index 52
Remote Operation Card
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[ 5 ]
Welcome
Congratulations on your purchase of the Uniden EXAI398 series cordless telephone and answering system.
This phone is designed and engineered to exacting standards for reliability, long life, and outstanding
performance.
Note: Some illustrations in this manual may differ from the actual unit for explanation
purpose.
The color of your cordless telephone may vary.
Features
• 900 MHz Extended Range Technology
• 16 Digit, 3-line Backlit Display
• Integrated Telephone Answering Device (ITAD)
• Voice Prompted Guidance through ITAD Setup Menu
• 10 Number Memory Dialing
• RocketDial
• Caller ID and Call Waiting Caller ID
• 30 Number Caller ID Memory
• 32 Digit Redial
• Flash and Pause
• Pulse/Tone Dialing
• Page/Find Handset
• 7 Hour Talk Time/14 Day Standby Time
• Handset Earpiece and Ringer Volume Control
• Hearing Aid Compatible
• 20 Channel Autoscan
• English or French Display Option
Be sure to visit our web site: www.uniden.com
Uniden®is a registered trademark of Uniden America Corporation.
AutoTalk, AutoStandby, UltraClear Plus, Random Code, AutoSecure, and RocketDial are trademarks of Uniden America Corporation.
As an E
NERGY STA R
®
Partner, Uniden has determined that this product or product models meets the ENERGY
STAR®guidelines for energy efficiency. ENERGY STAR®is a U.S. registered mark.
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CONTROLS AND FUNCTIONS[ 6 ]
Controls and Functions
redial
pause
select memdelete
channel
1
2
3
4
5
6
7
8
9
10
11
12
20
19
18
17
16
15
14
13
1. Handset antenna
2. Beltclip holes
3. Optional headset jack
4. Handset battery compartment
5. Handset earpiece
6. LCD display
7. Caller ID (cid)/menu key
8. Talk/flash key
9.
*
/tone/left cursor ( ) key
10. Redial/pause (p) key
11. Select key
12. Handset microphone and
ringer speaker
13. Volume up ( ) key
14. RocketDial key
15. End key
16. Volume down ( ) key
17. #/right cursor ( ) key
18. Memory (mem) key
19. Delete/channel (ch) key
20. Handset charging contacts
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CONTROLS AND FUNCTIONS [ 7 ]
mic
21 22
30
31
32
24
23
25
26
27
28
29
33
34
35
36
37
38
21. Telephone line jack
22. DC IN 9V jack
23. Handset retainer clip
24. Set/ringer key
25. Delete key
26. Repeat/rewind (rew) key
27. Find hs key
28. Memo key
29. Base charging contacts
30. Base speaker
31. Speaker volume keys
32. Menu key
33. Charge/in use LED
34. Message counter display
35. Play/stop key
36. Skip/fast forward (ff) key
37. Answer on/off key
38. Greeting key
39. Microphone
40. Base antenna
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GETTING STARTED[ 8 ]
Setting up the Phone
Do the following steps:
A. Choose the best location C. Connect the base unit
B. Install the battery pack
A. Choose the best location
Before choosing a location for your new phone, read the INSTALLATION CONSIDERATIONS included in
the PRECAUTIONS AND IMPORTANT SAFETY INSTRUCTIONS. Here are some important guidelines you
should consider:
• The location should be close to both a phone jack and a continuous power outlet which is not
switchable.
• Keep the base and handset away from sources of electrical noise such as motors, microwave
ovens, and fluorescent lighting.
• Be sure there is sufficient space to raise the base antenna to a vertical position.
• The base can be placed on a desk, tabletop, or mounted on a standard wall plate.
Avoid excessive moisture,
extremely low temperatures,
dust, mechanical vibration, or shock
Avoid heat sources, such as
radiators, air ducts, and sunlight
Avoid television sets and
other electronic equipment
Avoid noise sources such as a window by a
street with heavy traffic
Avoid microwave ovens
Avoid personal computers
Avoid other cordless telephones
Choose a central location
If your home has specially
wired alarm equipment
connected to the
telephone line, be sure
that installing the system
does not disable your
alarm equipment.
If you have questions
about what will disable
your alarm equipment,
contact your telephone
company or a qualified
installer.
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GETTING STARTED [ 9 ]
GETTING STARTED
B. Install the rechargeable battery pack into the handset
The handset is powered by a rechargeable battery pack.
The battery recharges automatically when the handset is placed in the
base unit.
Charge the battery pack for at least 15-20 hours before plugging
the telephone jack and start using your phone.
1) Press in on the battery cover release and slide the cover down until
it comes off.
2) Connect the battery pack connector observing correct
polarity (black and red wires) to the jack inside the battery
compartment.
Do not exert any force on this connection. It could cause damage to
the battery or handset. Once you are certain that you have made a
good connection, then insert the battery pack into the battery
compartment. Do not pinch the wires.
3) Securely close the battery compartment cover by sliding it up until
it snaps into place.
4) Place the handset on the base.
• Use only the Uniden
(BT-905) rechargeable
battery pack supplied
with your cordless
telephone.
• Recharge your phone on
a regular basis by
returning the handset to
the base after each
phone call.
mi
c
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GETTING STARTED[ 10 ]
Battery use time (per charge)
From fully charged (15-20 hours charge time)
• Seven hours continuous use.
• Fourteen days when the handset is in the standby mode.
Low battery alert
When the battery pack is very low and needs to be charged, the phone
is programmed to eliminate functions in order to save power. If the
phone is not in use, “
Low Battery” appears on the LCD and none
of the keys will operate.
If the phone is in use, “
Low Battery” flashes and the handset
beeps. Complete your conversation as quickly as possible and return
the handset to the base unit for charging.
m
i
c
The last number dialed in the redial memory and the numbers stored in
the memory locations are retained for up to 30 minutes while you replace
the battery pack.
• Even when the battery
pack is not being used, it
will gradually discharge
over a long period of
time. For optimum
performance, be sure to
return the handset to the
base unit after a
telephone call.
• Talk Mode The handset is off the
base and talk/flash has
been pressed enabling a
dial tone.
• Standby Mode The handset is not in
use, off the base and
talk/flash has not been
pressed. A dial tone is
not present.
Cleaning the charging contacts
To maintain a good charge, it is important to clean the
charging contacts on both the handset and base unit once
a month. Use a dry cloth or pencil eraser to clean. If the
contacts become very dirty, using water only, dampen a
cloth to clean the charging contacts. Then make sure to
go back over the charging contacts with a dry cloth before
returning the handset to the base to charge.
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GETTING STARTED [ 11 ]
GETTING STARTED
C. Connect the base unit
1) Connect the AC adapter to the DC IN 9V jack and a
standard 120V AC wall outlet.
2) Set the base on a desk or tabletop, and place the
handset on the base unit as shown. (For wall mounting,
see "Mounting the Base Unit on a Wall", on page 12.)
3) Raise the antenna to a vertical position.
4) Make sure the
charge/in use LED illuminates. If the LED
does not illuminate, check to see that the AC adapter is
plugged in and the handset makes good contact with
the base charging contacts.
m
i
c
• Connect the AC adapter to a continuous
power supply.
• Place the base unit close to the AC outlet so that
you can unplug the AC adapter easily.
• After installing the battery pack in the handset, charge your handset at least
15-20 hours before plugging into the phone line. Once the handset battery pack is fully
charged, connect the telephone line cord to the base and telephone wall outlet.
• Place the power cord so
that it does not create a
trip hazard or where it
could become chafed
and create a fire or
electrical hazard.
• Use only the supplied
AD-420 AC adapter.
Do not use any other
AC adapter.
The handset can be placed
face up or face down in
the base for charging.
If your telephone outlet isn't modular, contact
your telephone company for assistance.
5) Connect the telephone line cord to the TEL LINE jack
and a telephone outlet once the handset is fully
charged.
Modular
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GETTING STARTED[ 12 ]
Mounting the Base Unit on a Wall
DO NOT use an AC outlet
controlled by a wall
switch.
Standard wall plate mounting
This phone can be mounted on any standard wall plate.
1) Plug the the AC adapter to the DC IN 9V jack.
2) Wrap the AC adapter cord inside the molded wiring channel as shown.
3) Plug the AC adapter into a standard 120V AC wall outlet.
4) Plug the telephone line cord into the TEL LINE jack. Wrap the cord
inside the molded wiring channel as shown.
5) Plug the telephone line cord into the telephone outlet.
6) Raise the antenna to a vertical position.
7) Align the mounting slots on the base with the mounting posts on the
wall. Then push in and down until the phone is firmly seated.
Direct wall mounting
If you don't have a standard wall plate, you can mount your phone directly
to the wall. Before doing this, consider the following:
• Avoid electrical cables, pipes, or other items behind the mounting
location that could cause a hazard when inserting screws into the wall.
• Try to mount your phone within 5 feet of a working phone jack to avoid
excessive cord lengths.
• Make sure the wall material is capable of supporting the weight of the
base and handset.
• Use #10 screws (minimum length of 1-3/8 inches) with anchoring devices
suitable for the wall material where the base unit will be placed.
1) Insert two mounting screws into the wall, (with their appropriate
anchoring device), 3-15/16 inches apart. Allow about 1/8 of an inch
between the wall and screw heads for mounting the phone.
2) Refer to steps 1 through 7 of the “Standard wall plate mounting”.
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GETTING STARTED [ 13 ]
GETTING STARTED
Setting Menu Options
There are five setup options available. They are Caller ID options [AutoTalk, CIDCW (Caller ID on
Call Waiting), and Area Code], Dial Mode and Language.
AutoTalk allows you to answer the phone without pressing the talk/flash button. If the phone
rings when AutoTalk is on, simply remove the handset from the base and the phone
automatically answers the call. If the phone rings when AutoTalk is off, you must press
talk/flash to answer the call.
Caller ID options
To change your AutoTalk and CIDCW:
1) Press and hold cid/menu. The following screen appears.
2) Use or keys, or a number key (1 and 2) to move the pointer to
the selection that you would like to change.
Press select to toggle between “
On” and “Off”.
3) Press end and return the handset to the base unit to complete the setting. The handset
returns to the standby mode.
To enter your Area Code
If you enter a 3-digit area code number in the
Area Code option, your local area code does
not appear in Caller ID messages. Do not program this option, if your calling area requires 10digit dialing.
When reviewing Caller ID messages, you will see only the local seven digit number. For calls
received from outside your local area code, you will see a full 10-digit number.
1) When the phone is in the standby mode, press and hold
cid/menu. The following screen appears.
2) Press 3 or press key twice to select “
Area Code”.
3) Press select.
• If your calling area
requires 10-digit
dialing, do not program
this option.
• The cordless phone
features include
AutoTalkTMand
AutoStandbyTM.
AutoTalk allows you to
answer a call by just
removing the handset
from the base so you
don't have to waste
time pushing buttons.
AutoStandby allows you
to hang up by simply
returning the handset to
the base.
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[ 14 ] GETTING STARTED
4) Use the number keys (0 to 9 ), # /, */tone
/,
or delete/ch to enter
the 3-digit area code.
5) Press select. A confirmation tone sounds and the displayed area code is
entered.
6) Press end or return the handset to the base unit to complete the setting. The handset returns
to the standby mode.
When the area code has already been stored in memory, the stored area
code will be displayed. To change it, use the delete/ch and number keys to
enter the new area code. Then press select. A confirmation tone sounds.
To complete the setting, press end or return the handset to the base unit.
Choosing the dial mode
Most phone systems use tone dialing which sends DTMF tones through the phone lines. However,
some phone systems still use pulse dialing such as in rural areas. The default setting is tone
dialing. Depending on your dialing system, set the mode as follows:
1) When the phone is in the standby mode, press and hold cid/menu.
The following screen appears.
2) Press 4 or press key three times to select “
Dial”.
3) Press select to toggle between “
Tone” and “Pulse”.
4) Press end or return the handset to the base unit to complete the
setting. The handset returns to the standby mode.
Setting the language
1) When the phone is in the standby mode, Press and hold cid/menu.
The following screen appears.
2) Press 5 or press key four times to select “
Language”.
3) Press select to toggle between “
Eng” and “Fr.”.
4) Press end or return the handset to the base unit to complete the
setting. The handset returns to the standby mode.
• If you are not sure of
your dialing system,
make a trial call. If the
call connects, leave the
setting as is, otherwise
set for pulse dialing.
• If your phone system
requires pulse dialing
and you need to send
the DTMF tones for
certain situations during
a call, you may “switchover” to tone dialing
(refer to “Tone Dialing
Switch-over” on page
16).
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[ 15 ]
BASICS
BASICS
Making and Receiving Calls
Pick up the handset (AutoTalk), or
pick up the handset and press
talk/flash.
1)Pick up the handset.
2) Press talk/flash.
3) Listen for the dial tone.
4) Dial the number.
OR
1)Pick up the handset.
2) Dial the number, then press talk/flash.
1)Pick up the handset.
2) Press talk/flash.
3) Listen for the dial tone.
4) Press redial/p.
OR
1) Pick up the handset.
2) Press redial/p,then press
talk/flash.
Press
talk/flash, any number,
*
/tone/ or #/ .
1)Press talk/flash.
2) Listen for the dial tone.
3) Dial the number.
OR
Dial the number, then press
talk/flash.
1) Press talk/flash.
2) Listen for the dial tone.
3) Press redial/p.
OR
Press redial/p, then press talk/flash.
Handset On Base Handset Off Base
To answer
a call
To make
a call
To hang up
To redial
Refer to page 13 "Setting
menu options" to turn on
the AutoTalk feature if
desired.
Press end or return the handset to the base (AutoStandby).
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[ 16 ] BASICS
• The tone feature only
applies when the dial
mode is set to pulse.
• This special number can
be stored in a memory
location. This is referred
to as Chain Dialing (See
page 22.)
Adjusting the Handset Ringer and Earpiece Volume
Handset ringer tone and volume
Press the volume up key or volume down key (labeled as, vol/ring/ or
vol/ring/ keys) in standby mode to select one of five ringer tones and
volume combinations.
Earpiece volume
Pressing the volume up key or volume down key (labeled as, vol/ring/
or vol/ring/ keys) during a call will change the earpiece volume of the
handset. This setting will remain in effect after the telephone call has ended.
Ringer Mute
You can temporarily mute the handset ringer tone. (The base unit will continue to ring.) When the
handset is off the base and the phone is ringing, press end or press play/stop on the base. The
ringer tone will return to normal starting with the next incoming call.
When you press key in Maximum mode or key in Low mode, an error tone
sounds.
Redial
The redial/p key redials the last number dialed. The redialed number can be up to 32 digits long.
Tone Dialing Switch-over
Some telephone companies use equipment that requires pulse dialing
(sometimes referred to as rotary dialing). If you need to enter tone dialing
digits, you can switch-over to tone dialing during the call. For example,
entering your bank account number after you have called your bank.
Initially make your call with the pulse dialing mode. Once your call
connects, press
*
/tone/ . Enter the desired number. These digits will be sent as tone dialing.
Once the call ends, the tone mode is canceled and pulse dialing mode resumes.
redial
select memdelete
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[ 17 ]
BASICS
BASICS
Traveling Out-of-Range
During a call, as you begin to move your handset too far from your base unit, noise increases. If
you pass the range limits of the base unit, your call will terminate within 5 minutes.
You must subscribe through your local telephone company to receive Call
Waiting Service.
Flash and Call Waiting
If you have "Call Waiting" service and a call waiting tone sounds
while you are on a call, press talk/flash to accept the waiting call.
There is a short pause, then you will hear the new caller. To return to
the original caller, press talk/flash again.
Selecting a Different Channel
If you encounter interference while using your phone, you can manually change the phone´s
channel for clear operation. This function works only when the phone is in use.
Press
delete/ch.“
Scanning” appears on the display, indicating the phone is changing to another
channel. For more information on interference, refer to "Precautions" on page 50.
Page
To locate the handset (while it's off the base), press find hs on the
base. The handset beeps for 60 seconds.
Paging is canceled when pressing any handset key, find hs on the base
or the handset is returned to the base.
The UltraClear PlusTMtrue
compander circuitry
virtually eliminates
background noise. This
innovative technology,
together with 20 different
channels, provides you
with the best possible
reception during all your
conversations.
You can cancel paging by
pressing the find handset
key on the base.
hints
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