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For Customer Service or technical questions call toll-free 1-888-466-5356
Owner’s Guide
Congratulations on your purchase of the
MSZ100 Stolen Vehicle Recovery Unit
.
This unit, along with the
Mobile Secure Zone
Network
, are provided to work together to give
you access to your vehicle’s location and assist
law enforcement for a speedy and safe recovery
of your vehicle in the event of theft.
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The Mobile Secure Zone Network is committed to making your service experi-
ence as carefree as possible. We have made every effort to make your Owner’s
Guide clear and user-friendly. If you have any questions, please do not hesitate
to contact us at: support@mobilesecurezone.com or by calling 1-888-466-5356.
Table of Contents:
About Your MSZ 100 3
Stolen Vehicle Call In 4
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MSZ100 includes a one year parts and labor warranty. Please
The MSZ100 unit is provided for use in the 50 United
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The MSZ100 utilizes advanced GPS (Global
Who Installs the MSZ100?
Your purchase of the MSZ100 includes profes-
What Services are included with the
What happens if my vehicle is stolen?
What is “Enhanced Roadside Assistance?”
Are there any hidden costs?
First Time
Input your 8 digit account number as listed
on your MSZ contract.
Create a username and password (
must be at least six alphanumeric characters
)
Select the
button. You should
now be able to log in with your user name
and password.
and then select the
Locate
button.
vehicle over the Internet?
longer for Dial-up Internet Service Provider users
)
Why am I unable to locate my
vehicle over the Internet?
There are generally only three reasons why you
The vehicle is currently in an area with
poor cellular coverage.
The analog cellular channels in your area
are currently full.
The vehicle may not have an unobstructed
view of the sky.
Frequently Asked Questions
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The MSZ100 comes with a one year parts and
What should I do if I am involved in an
Yes, you can purchase MSZ100 for your existing
Your MSZ100 unit is transferable to another
The MSZ100 is very small and is hidden away
The MSZ100 is not an alarm system. It is a theft
What is the difference between the blue
The
green-dot
represents a real-time locate.
The device was able to acquire a cellular
blue-dot
blue-dot
represents last known location (longi-
blue-dot
scenario (old data) generally hap-
What does it mean when I receive a
This means that the MSZ100 is an area with
Frequently Asked Questions
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Antenna should be mounted in a horizontal position, with side that contains four
Antenna will receive signal through plastic, glass, cloth, or fi berglass, but NOT metal.
Mounting the Antenna
Antenna Replacement
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located on the upper right hand corner of your
). This will enable you to set up your user name
Log on to www.mobilesecurezone.com
Select “
First Time User? Set Up New Account
Enter your eight digit account number
Create your user-name and password (
)
Select
and perform a vehicle locate
Log on to www.mobilesecurezone.com and enter your User Name and Password
Select Locate (
depending on the speed of your modem
)
You can view your vehicle’s location through
a Road Map and/or an Aerial View
You can also retrieve directions to an from
the vehicle’s location
Registration for Secure Personal Tracking
Zoom In or Out
Aerial View
Aerial View
Personal Vehicle Locating Process
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Please refer to your MSZ100 Customer Card.
Contact the MSZ100 Monitoring Center at 1-888-466-5356 to report the theft.
Enter the following information:
A.
Home Phone #, as shown on your MSZ100 SSA
(
) at time of purchase (xxx-xxx-xxxx)
Four Digit personal pin # (xxxx)
MSZ100 operators will work with you and local law enforcement for the
immediate recovery of your vehicle
The MSZ100 product includes Enhanced Roadside Assistance. If you are in need of
Please refer to your MSZ100 Customer Card.
Contact the MSZ100 Monitoring Center at 1-888-466-5356.
Enter the following information:
A.
Home Phone #, as shown on your MSZ100 SSA
(
) at time of purchase (xxx-xxx-xxxx)
B.
Four Digit personal pin # (xxxx)
Stolen Vehicle Call-In Procedures
Enhanced Roadside Assistance
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The MSZ100 unit requires a constant power source.
A. Red wire (+) to positive battery post
A. Use a multi-meter to locate a 12V constant source at the ignition harness and
attach the red wire.
terminal using a self-tapping screw.
Tie-wrap unit securely to prevent shifting during vehicle movement.
Avoid mounting unit in areas that may be subject to extreme heat.
*
Connecting Power to Unit
Mounting the Unit
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System Wiring Diagram
RED (-)
12 volt
constant
GPS
CEL
GPS
CEL
BLACK
Power Ground
In-Line Fuse
Antenna
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Trouble on the road and not sure of your lo-
The MSZ100 utilizes analog cellular
About your MSZ100
installed in a hidden area in your vehicle. Once registered with the Mobile Secure Zone
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