THE EXS 9966
SPREAD
SSPPEECCTTRRUUMM
Digital Spread Spectrum
provides the longest
OWNER’S
range, the clearest sound
and the best privacy.
MANUAL
CONTROLS AND FUNCTIONS
Fold out the front
cover of this owner’s
manual to use the
handy CONTROLS AND
FUNCTIONS page
for reference.
CONTENTS
Controls and Functions . . . .Inside Front Cover
Introduction to Your New Phone . . . . . . . . . . .2
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Included in Your Package . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Installing and Adjusting Your Phone . . . . . . . .4
Selecting a Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Desk/Tabletop Installation . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Wall Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Installing the Handset Battery Pack . . . . . . . . . . . . . . . . . . .9
Charging the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . .10
Cleaning the Battery Contacts . . . . . . . . . . . . . . . . . . . . . . .11
Setting the Pulse-Tone Switch . . . . . . . . . . . . . . . . . . . . . . .11
Adjusting the Volume Controls . . . . . . . . . . . . . . . . . . . . . .12
Installing the Beltclip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Headset Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Automatic Digital Code Security . . . . . . . . . . . . . . . . . . . . .14
Using Your New Phone . . . . . . . . . . . . . . . . . . .15
Making and Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . .15
Answering a Call from the Base . . . . . . . . . . . . . . . . . . . . .16
Answering a Call from the Handset . . . . . . . . . . . . . . . . . .17
Making a Call from the Base . . . . . . . . . . . . . . . . . . . . . . . .17
Making a Call from the Handset . . . . . . . . . . . . . . . . . . . . .17
Using the Tone Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Flash and Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Using Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Placing a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Using the Mute Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Using the P ge Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
OF YOUR OWNERS MANUAL
2-Line Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
3-Way Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
4-W y Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Using Your EXS 9966 Intercom . . . . . . . . . . . . . . . . . . . . . .24
Transferring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Traveling Out-of-Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Storing a Phone Number in Memory . . . . . . . . . . . . . . . . .27
Editing a Phone Number in Memory . . . . . . . . . . . . . . . . .29
Erasing a Number from Memory . . . . . . . . . . . . . . . . . . . .31
Using Memory Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . .35
Troubleshooting Your New Phone . . . . . . . . .43
Quick Re e ence Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . .44
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Base Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
a
a
f r
Introductionxx
Installing and xx
Adjustingxx
Using Yourxx
New Phonexx
Usingxx
Caller IDxx
Troubleshootingxx
Specificationsxx
CONTENTS
WELCOME
Congratulations on your purchase of the Uniden EXS 9966 cordless
telephone. This phone is designed for reliability, long life, and
outstanding performance utilizing the latest 900 MHz Spread
Spectrum Technology.
FEATURES
l 900 MHz Digital Spread Spectrum Technology
l 2-Line Operation
l Call Waiting/Caller ID
erl 3 and 4-W
ay Conf ence Calling
l Speakerphone
l Back-up Power Supply (Requires Optional Battery Pack)
l 3-Line, 1 Character LCD Handset Display
TO YOUR NEW PHONE
l Backlit keypad
l Headset Compatible
l Handset Earpiece and Ringer Volume Control
l 20 Channel AutoScan
l 40 Memory Dialing Locations
l 80 Number Caller ID Memory
l 3 Number Redial Memory (32 Digit)
l 2-way P ge/Intercom
l Hearing Aid Compatible
l Pulse/Tone Dialing
l 7-Day Standby Battery Time
l 4-Hour Talk Time
Digital Spread Spectrum Technology utilizes a “wider
frequency band” vs. a “single narrow band” used in standard digital
transmissions. The result is a more secure conversation with the clarity of
digital sound, extended range, and minimal interference from other
cordless phones.
6
a
Random Code
65,000 codes for the handset and base. This feature prevents unauthorized
calls as a result of your phone being activated by other equipment.
TM
digital security automatically selects one of over
INTRODUCTION
2
To get the most from
your phone, please read
this owner’s manual
thoroughly. Be sure to
complete and mail the
product registration form.
INCLUDED IN YOUR PACKAGE
Handset
Base
C
A Adapter
If any of these items are
missing or damaged,
contact the Uniden Parts
Department at (800) 554-
3988. Hours are from
8:30 a.m. to 5:00 p.m.
Central Time, Monday
through Friday. We can
also be reached on the
web at www.uniden.com.
You must have a two-line
subscription from your
phone company to realize
the capability of your
two-line phone.
Rechargeable
Battery
Long Telephone
Cord
Short Telephone
Cord
Wall Mount Bracket
This Owner’s Manual
Precautions and Important Safety Instructions
Registration Card
Beltclip
3
SELECTING A LOCATION
Before choosing a location for your new phone, read the
INSTALLATION CONSIDERATIONS included in the PRECAUTIONS AND
IMPORTANT SAFETY INSTRUCTIONS brochure. Here are some
important guidelines you should consider:
The location should be close to
both a phone jack and a
continuous power outlet. (A
continuous power outlet is an AC
outlet which does not have a
switch to interrupt its power.)
Keep the base and handset away
from sources of electrical noise
such as motors and fluorescent
lighting.
Be sure there is sufficient space to rotate the base antenna
fully vertical.
The base can be placed on a desk, tabletop or mounted on a standard
wall plate.
You should charge your handset for 15-20 hours before connecting the
phone line.
If your second phone line has a separate jack, place your phone so you
can access both jacks.
AND ADJUSTING YOUR PHONE
INSTALLING
4
Before using your phone,
charge the NickelCadmium battery pack
for 15-20 hours.
Place the power cord so
that it does not create a
trip hazard or where it
could become chafed and
create a fire or electrical
hazard.
Use only the Uniden AC
adapter supplied with
this phone. DO NOT use
an outlet controlled by a
wall switch.
DESK/TABLETOP INSTALLATION
1. Plug the AC adapter cord into the 10V DC
input jack on the back of the base.
2. Wrap the AC adapter cord around the strain
relief notch.
3. Plug the AC adapter into a standard 120V AC wall outlet.
4. Charge the battery (refer to CHARGING THE BATTERY PACK,
page 10).
5. Plug one end of the long telephone cord into the
the back of the base.
6. Plug the other end of the cord into the telephone jack on the wall.
7. Set the base on a desk or tabletop.
Place the handset on the base with the
keypad either facing up or down. Raise the
antenna to a vertical position.
TTEELL LLIINNEE 11//22
jack on
5
DO NOT use an
outlet controlled by a
wall switch.
Place the power cord so
that it does not create a
trip hazard or where it
could become chafed
and create a fire or
electrical hazard.
WALL INSTALLATION
Standard wall plate mounting
This phone can be mounted on any standard telephone wall plate.
1 Snap the wall mount adapter into
the notches on the base.
2. Plug the telephone line cord to the
TEL LINE 1/2 jack and the AC
adapter to the DC IN 10V jack.
3. Plug the telephone line cord into the
telephone outlet.
4. Wrap the AC adapter cord inside the
molded wiring channel. Then wrap
the cord around the strain relief notch.
5. Plug the AC adapter into a standard
120V AC wall outlet.
6. Raise the antenna to a vertical position.
7. Align the mounting slots on the base
with the mounting posts on the wall.
Push in and down until the phone is
firmly seated.
6
Before you plug the other
end of the telephone cord
into the modular jack on
the wall, charge the
battery (See CHARGING
THE BATTERY PACK,
page 10).
If the handset beltclip is
attached, you cannot
charge the handset facing
forward when the phone
is mounted on the wall.
8. On the base unit, pull the handset
retainer out of the slot. Rotate it
clockwise 180 degrees.
9. Flip the retainer from front to back.
Slide it back into the slot so that
the lip of the retainer is up and the
is down. The retainer holds the
handset in place.
7
t Direct wall plate mounting
If you don't have a standard wall plate, you can
mount your phone directly to the wall. Before
doing this, consider the following:
Avoid electrical cables, pipes, or other items behind the mounting
l
location, that could cause a hazard when inserting screws into the wall.
Try to mount your phone within 10-15 feet of a working phone
l
jack to avoid excessive cord lengths.
Make sure the wall material is capable of supporting the weight of
l
the base and handset.
Use #10 screws (minimum length of 1-3/8 inches) with anchoring
l
devices suitable for the wall material where the base unit will be placed.
1.
Insert two mounting screws into the wall,
(with their appropriate anchoring device),
3-15/16 inches apart. Allow about 3/16 of
an inch between the wall and screwheads
for mounting the phone.
2.
Refer to steps 1 through 9 on page 6 and 7
to mount the telephone.
8
Use only Uniden Battery
(model BT-999) supplied
with your phone.
INSTALLING THE HANDSET BATTERY PACK
1. Press the battery cover release.
Slide cover off.
2. Install the nickel-cadmium battery
with the label down.
3. Slide the battery cover forward
until it snaps into place.
9
CHARGING THE BATTERY PACK
Initial battery charging
Before connecting your phone for the first time, charge the
rechargeable battery pack for 15-20 hours without interruption.
1. Place the handset on the base.
2. Make sure that
If the LED doesn’t light, be sure the AC
adapter is plugged in and the handset
makes good contact with the base
charging contacts.
Charging optional battery packs
The base of your phone is equipped with a compartment for charging
an extra battery pack for use in your handset. You can obtain an
extra battery pack from your authorized Uniden dealer.
status
LED lights.
Please visit your
authorized Uniden dealer
to obtain an extra battery
pack or contact the
Uniden Parts Department
at (800) 554-3988. Hours
are from 8:30 a.m. to
5:00 p.m. Central
Standard Time, Monday
through Friday.
10
1. Pull the cover of the battery charger.
2. Put the battery pack in the
compartment with contacts
facing down.
3. Replace the charge cover.
4. Charge the battery for 24 hours. When charging is complete, lift the
latch to remo the battery pack. To install the charged batter
handset, see INSTALLING THE HANDSET BATTERY P CK, page 9.
ev
A
y into the
In the event of a power failure, your spare battery
pack temporarily provides power for the base so you
can still use your phone.
The status LED blinks red when the base is
powered by the spare battery.
Low battery indicator
When the battery pack is very low and needs
to be charged, the phone is programmed to
eliminate some functions to save power. If the
phone is not in use, <Low Battery>flashes.
If the phone is in use, <Low Battery>flashes
and the handset beeps.
CLEANING THE BATTERY CONTACTS
To maintain a good charge, clean
all charging contacts on the handset
and base about once a month.
Use a pencil eraser or other contact
cleaner. DO NOT use liquids or solvents;
you may damage your phone.
Most phone systems use
tone dialing. Check with
your local phone
company if you’re not
sure whether your
system is tone or pulse.
SETTING THE PULSE/TONE SWITCH
Be sure the
is the
PULSE/TONE
TONE
position unless
your local phone system uses
pulse dialing.
switch
11
ADJUSTING THE VOLUME CONTROLS
ringer
off
on
ringer
off
on
Handset ringer volume
Remove the handset from the base.
vol
Press the
to set the handset ringer volume. There are
two ringer volume settings; high and low.
or key on the handset
To select the high volume setting,
press
vol
. The following
<Ringer High>
screen displays:
To select the low volume setting,
press
vo
. The following
l
<Ringer Low>
screen displays:
Handset ringer switch
This switch turns the handset ringer
on or off.
Handset earpiece volume
e ar
Ther
e four volume setting for the handset earpiece; loud, high,
medium, and normal. The handset earpiece volume can be adjusted only
during a call.
To lower the volume, press
vol
. To raise the volume, press
vol
.
The handset displays <Loud>, <High>, <Medium> and <Normal>
indicating the current volume setting.
t Base ringer volume
The ringer control f
or the base of y
our
EXS 9966 allows you to turn the ringer
OFF
or to select
LO orHI
olume.
v
t Base speaker volume
T
o control the speaker volume of the
base, adjust the
V
OLUME
slide switch
as desired.
12
If you have wall
mounted the base, you
must remove the beltclip
to charge the handset
with facing forward.
INSTALLING THE BELTCLIP
t To attach the beltclip
Insert the beltclip into the holes
on each side of the handset.
Press down until it clicks.
t To remove the beltclip
Pull both sides of the beltclip
to release the tabs from the
holes.
Use only the Uniden
HS910 headset
specifically designed for
Spread Spectrum phones.
You may hear a buzz or
hum on other headsets.
Keep the headset wire
away from handset and
base antennas.
HEADSET INSTALLATION
Your phone may be used with an optional
headset, the Uniden HS910. To use this
feature, simply plug the headset plug into
the headset jack. Your phone is ready for
hands-free conversation.
If you are using an optional headset, you must still
use the handset keypad for phone operations.
13
AUTOMATIC DIGITAL CODE SECURITY
To prevent other parties from making unauthorized calls on your
phone line, a digital code was added to the EXS 9966. Your phone’s
handset and base share this code. If the phone experiences a power
failure, you must reset the digital security code by placing the
handset in the base.
To reset the digital security code
1. Remove the handset from the base,
and hold down .
Then you will hear the beep.
2. Replace the handset back on the base
holding .
The paging stops.
3. Wait for 5 seconds. The status LED
flashes to indicate that the digital security
code is reset.
14
MAKING AND RECEIVING CALLS
Basic 2-line operation
Fold out the front cover
of this owner’s manual
to use the CONTROLS
AND FUNCTIONS
diagram for reference.
USING
Handset On Base
To answer
a call
To make
a call
To hang up
YOUR NEW PHONE
To redial
AutoTalk On-
Pick up handset.
AutoTalk Off-
Pick up handset and
press line 1 or
line 2.
1. Pickup handset.
2. Press
line 2
3. Listen for dial tone.
4. Dial number.
1. Pickup handset.
2. Dial number.
3. Press
line 2
Press
handset to the base (AutoStandby).
1. Pickup handset.
Press
2.
line 2
Listen for dial tone.
3.
4. Press
1. Pickup handset.
2. Press
repeatedly until the
number you want
to dial appears.
3. Press
line 2
line 1
.
or
line 1
.
line 1
line 1
.
redial
or
redial
line 1
.
1. Press
or
2. Listen for dial tone.
3. Dial number.
1. Dial number
2. Press
or
or
line 2
1. Press
or
2. Listen for dial tone.
3. Press
.
1. Press
2.
or
Handset Off Base
Press
line 1
or
line 2
.
line 1
line 2
or
.
or
line 1
.
line 1
.
redial
or
or
.
line 2
, or return the
line 2
or
redial
line 1
.
or
repeatedly until the
number you want
to dial appears.
Press
line 2
Base Only
Press
line 1
or
line 2
.
line 1
.
line 1
.
line 1
.
redial
or
or
or
.
1. Press
line 2
2. Listen for dial tone.
3. Dial number
Press
line 2
1. Press
line 2
2. Listen for dial tone.
3. Press
15
You must have a 2-line subscription
from your phone company to use the
2-line features
.
When you have connected power and a telephone line to your
EXS 9966 , the phone is in Standby Mode, ready to receive and
make calls.
For clarity, the instructions in this Owner’s Manual designates line 1
unless the procedure requires using line 2. The same instructions apply
to line 2.
ANSWERING A CALL FROM THE BASE
1. The base rings. The
corresponding
on the base flashes.
2. Press the
line 1
LED
line 1
button and speak.
16
The base microphone is located under the phone.
Position yourself as near to the base as possible
and speak clearly.
3. When you finish the call, press
line 1
to hang up.
AutoTalk automatically
connects the line when you
pick up the handset from
the base.
ANSWERING A CALL FROM THE HANDSET
1. The handset rings and the
following screen appears:
2. Press
line 1
to answer your call.
3. When you finish the call press
on the handset, or return the handset to
the base.
line 1
(Call)
Line 1
AutoStandby automatically hangs up when you
place the handset on the
base. There is no need to
press
line 1
or
line 2
hang up.
to
MAKING A CALL FROM THE BASE
1. Press
2. Dial the number on the keypad, or, use
3. When you finish the call, press
line 1.
the memory feature. (See USING
MEMORY DIALING, page 33.)
l
ine 1
to hang up.
MAKING A CALL FROM THE HANDSET
Dialing from Talk Mode
1. Pick up the handset.
2. Press
3. Dial the number on the keypad,
4. When you finish the call, press
line 1
.
or use the memory feature.
(See USING MEMORY DIALING, page 33).
line 1
,
or, return the handset to the base.
17
You may enter a pause
in the dialing sequence
during On-Hook dialing.
You may not enter a
pause in the dialing
sequence during OffHook dialing.
The tone feature applies
only when the base is set
to pulse.
Dialing from Standby Mode
1. Pick up the handset.
2. Dial the number on the keypad, or use one of the memory features.
(See USING MEMORY DIALING, page 33).
3. Press
4. When you finish the call, press
line 1
.
line 1
, or return the handset to
the base.
USING THE TONE FEATURE
If you are dialing in the pulse mode
and need to enter tone digits, press
then enter the digits. Once the call has
ended, tone mode is canceled and pulse
dialing resumes.
tone
The flash feature does
not function when line 1
and line 2 are on a
conference call. (See the
3-WAY CONFERENCING
and 4-WAY CONFERENC-
ING, pages 22 and 23.)
18
FLASH AND CALL WAITING
If you have Call Waiting service and a
call waiting tone sounds, press
accept the call. After a short pause you will
hear the new caller. To return to the
original caller, press
flash
function on the base and handset are
independent of each other. You can use
your flash feature from either the handset
or the base.
flash
to
again. The flash
The handset and the base
have independent redial
memories.
USING REDIAL
Use the
redial/p
numbers dialed from the handset or the last
key to recall the last 3
number dialed when using the base. The
redialed number can be up to 32 digits long.
To redial from the handset:
Press
redial
repeatedly to display the
number you want to dial, then press line 1.
If you press line 1 before redial, only the
last number dialed can be accessed for redial.
To redial from the base:
Press
line 1
, then press
redial/p
.
If any key is pressed before redialing, the
last number will not redial.
PLACING A CALL ON HOLD
Use either the keypad on the handset or the k
To place line 1 on hold at the
base, press
hold
. The
line 1
LED turns
from green to red.
To place
handset, press
line 1
on hold at the
hold
.
The following screen appears:
To pick up the call that is holding,
press
line 1
on the base or handset.
eypad on the base.
(Hold)
Line 1
19
USING THE MUTE FEATURE
You can mute your conversation from the base. This prevents the party
you are speaking to from hearing what you, or someone else in the
room, is saying.
For example, to use this privacy feature while using line 1.
1. Press
2. When you are ready to continue
mute
. The
line 1
LED
flashes red.
You can hear the party on line 1, but
they cannot hear you.
your conversation with the party on line 1,
press
mute
or
line 1
again. The
LED changes to green.
line 1
USING THE PAGE FEATURE
To locate the handset when it is off the
base, press
The handset beeps for 60 seconds.
The following screen appears:
Press on the handset to connect
to the base. Press again on
the base or on the handset to
return to standby.
on the base.
Paging
20
When you attempt to
make a call, the EXS 9966
informs you if a line is
currently In Use.
2-LINE OPERATION
The handset and the base can be used on separate telephone lines at
the same time. For example, if the handset is on a call with line 1, you
can make, or receive calls, at the base on line 2.
The
line 1
LED on the base blinks
green to indicate line 1 is In Use at
the handset.
When line 1 is In Use at the base
the LCD screen displays the following:
Extension In Use
The Extension In Use feature prevents you from accidentally
interrupting a call.
If another phone is In Use on
“In Use“. (The
line 1
, you will hear a beep. This warns you the line is
line 1
line 1
, the handset LCD displays
LED at the base blinks.) If you press
In Use. To make your call, you must use
(Base)
Line 1
line 2.
If you want to join a conversation on an
extension currently In Use, press the
corresponding line key twice.
21
The Flash feature does
not function when
the phone is in
Conference mode.
3-WAY CONFERENCING
This feature lets you add a third
party to your conversation from
either the handset or the base.
For example, to add a party to the
current call on line 1 at the base:
1. Press
hold
hold. The
line 1
green to red.
to place the caller on
LED turns from
2. Press
line 2
.
3. Dial the number of the person you want to
add to the conversation.
When the person answers, you can
speak privately before bringing the
original caller back on the line.
4. Press the
conference
button to
bring the original call back on
line. The
line 1
and
line 2
LEDs
turn green.
If the third person’s number is busy or doesn’t answer,
line 2
press
by pressing
to hang up. Return to the original call
line 1
.
5. To remove either caller from your conversation, ask one of the parties
to hang up. Press the corresponding line button to end the call.
Follow steps 1-5 to conference using the handset. When you return
the handset to the base, all calls are disconnected.
If you want to join a conversation on base
or handset currently in use, press
line 2
twice.
line 1
or
22
4-WAY CONFERENCING
A fourth person, at either the
handset or the base, may be
added to a conference call.
For example, to add a fourth
party at the handset to an
ongoing conference call at the base:
1. Press
line 2
hold
. The
LEDs turn red.
line 1
and
2. Press on the base
to contact the handset.
3. Press on the handset
to answer the page.
4. Press
conference
at the base to
bring the party at the handset in on the
line 1
and
line 2
call.
LEDs
turn green.
The following screen appears
on the handset:
(Conference)
Line 1 Line 2
5. To remove either call from your conversation, ask one of the parties
to hang up. Press the corresponding line button to end the call.
23
When a call is on hold at
the handset, and the base
is paged, the base will
ring even when the
RING VOL
set to
The person at the handset
can join the conversation
by pressing the button for
the line In Use twice.
OFF
switch is
.
USING YOUR EXS 9966 INTERCOM
From the Base to the Handset
1. Press on the base.
The handset beeps. (If no answer, press
again to disconnect.)
2. Press
Speak into the mouthpiece to answer
the page.
To hang up at the base: Press
To hang up at the handset: Press .
From the Handset to the Base
1. Press on the handset.
(If no answer, press
to disconnect.)
2. At the base, press
to answer the page.
Position yourself as near to the base
as possible.
on the handset.
24
To hang up at the handset: Press
To hang up at the base: Press .
.
TRANSFERRING A CALL
From Handset to Base
1. To transfer a call on
handset to the base, press
The handset displays <Hold> and
line 1
from the
hold.
the line 1 LED on the base turns red.
2. On the handset, press .
The
status
LED flashes on the base.
The following screen appears:
Paging Base
(Hold)
Line 1
3. Answer at the base by pressing
. You may then announce
the call with the intercom.
4. On the base, press
line 1
to talk.
If no one is available to take the call at the base, return to the
caller by pressing
line 1
or on the handset to take a
message or complete the call.
From Base to Handset
1. To transfer a call on
base to the handset, press
line 1
from the
hold.
The
line 1
LED turns red.
2. On the base, press .
The
status
LED flashes on the base.
The following screen appears:
(Hold)
Line 1
Paging
25
3. Answer at the handset by pressing
. You may then announce the
call with the intercom.
4. On the handset, press
If no one is available to take the call at the handset, return to the
caller by pressing
message or complete the call.
line 1
to talk.
line 1
or on the base to take a
TRAVELING OUT-OF-RANGE
As you begin to move too far from the base, you first hear a clicking
sound. As you travel further, the noise increases. If you travel out-ofrange, your call terminates.
26
STORING A PHONE NUMBER IN MEMORY
Your EXS 9966 stores up to 30 name/numbers in the handset plus 10
numbers in the base. Memory locations are shared by both lines.
On the Handset
Whenever you are using a
menu screen, you must
press a key within 20
seconds or the phone will
return to standby. You
may also press mem to
quit a memory menu at
any time.
1. Remove the handset from the base.
2. Press and hold
mem
for
two seconds.
The following screen appears:
3. Use the and keys, or enter a two
Memory Store
01
02
digit number (01-30) to choose the
memory location to store a
.
name/number.
4. Press
select.
The following screen appears:
Store Name
5. Enter a name by using the and keys to scroll through the
character menu(up to 13 characters). Stop scrolling when you
see the desired character. Use the and keys to move
right or left or to create a blank space.
(The del key deletes characters as
the cursor moves left.)
6. When you have finished entering a
name, press
select
.
The following screen appears:
The cursor flashes indicating
the display is ready for a number
to be entered.
Store Number
27
7. Enter the phone number with the number keypad
(direct entry up to 20 digits).
Press del to erase the number, if you entered a wrong number.
When entering numbers, you may press
to enter a pause in the dialing sequence. The display
shows a P. The pause feature is useful for long
distance calling, credit card dialing, or any other
dialing sequence requiring a pause between digits.
8. When you have finished entering
a name/number, press
select
.
The handset beeps and displays
a confirmation screen.
9. The display then returns to the Memory
Store screen. You may select another
number to store a name/number
(return to step 3) or press
mem
to
return to standby.
On the Base
pause
Memory 01 Stored
28
1. Press
memory
. The
status
LED blinks.
2. Dial the number you wish
to store (up to 16 digits).
3. Press
memory.
Enter the memory
location number (0-9) on the keypad.
The status LED stops flashing.
A confirmation beep indicates the
number is stored.
EDITING A PHONE NUMBER IN MEMORY
To edit a number you have stored in the handset:
1. Remove the handset from the base.
2. Press and hold
two seconds.
mem
for
If you select Go Back
at any time, no changes
are made and the handset
shows the Memory
Store screen.
The display shows the Memory Store
screen and any saved name/numbers.
3. Use the s and t keys or enter a
two-digit number (01-30) to select the
memory location you would like to edit.
4. Press
select
.
The display shows the memory
location you have selected.
5. Press
select
again to enter the Edit
Memory mode.
The following screen appears:
A cursor flashes indicating that the
display is ready to edit the name.
6. Edit the name with the
and keys.
Use the and keys to enter symbols.
Use the and key to move the
cursor left and right.
Memory Store
01>JOHN SMITH
02 UNIDEN
Edit Memory 01
>
Delete Memory 01
Go Back
Store Name
JOHN SMITH
29
Whenever you are using
a menu screen, you must
press a key within 20
seconds or the phone will
return to standby.
Press
del
to remove an
unwanted characters.
Press and hold
del
to clear the
entire name.
7. Press
select
.
The following screen appears:
A cursor flashes indicating that the
Store Number
8175551
display is ready for the number to
be edited.
8. Enter the phone number with the number keypad.
Press
del
to remove an unwanted number.
Press and hold
9. Press
select
del
to clear the entire number.
.
The handset beeps and displays the
confirmation screen.
10. The display then returns to the Memory
Store screen. You may select another
number to edit (return to step 3) or press
mem
to return to standby.
Memory 01 Stored
30
ERASING A NUMBER FROM MEMORY
After erasing a number, you may add a new address to memory.
From the Handset
1. Remove the handset from the base.
2. Press and hold
mem
for two seconds.
If you select No, no
changes are made. The
handset shows the
Memory Store screen.
The handset shows the Memory
Store screen with saved name/
numbers displayed.
3. Use the
and keys, or number
keypad, to select the memory location you
would like to delete. Use the and
keys to display either the name or the
number stored in the location.
4. Press
select
.
The following screen appears:
5. Use the key to move the cursor
to Delete Memory.
6. Press
select
.
7. Use the key to move the
cursor to Yes.
8. Press
select
.
There is a confirmation tone.
The following screen appears:
Memory Store
01
JOHN SMITH
>
02 UNIDEN
Edit Memory 01
>
Delete Memory 01
Go Back
Edit Memory 01
Delete Memory 01
>
Go Back
Delete Memory 01?
Yes
>
No
Memory 01 Deleted
31
9. The display then returns to the
Memory Store screen. You may select
another number to delete (return to
step 3) or you may press
mem
to return
to standby.
From the Base
1. Press
memory
. The
status
LED blinks.
2. Press
memory
a second time.
Enter the memory location (0-9)
of the number you wish to
delete. The
status
LED stops flashing.
A confirmation beep indicates the
number has been erased.
32
USING MEMORY DIALING
Follow the steps below to dial a number using
a programmed memory location.
Standby Mode Dialing from the Handset
1. Press
mem
.
The handset displays your programmed
memory locations.
2. Use the
and keys to select the
memory location you would like to dial.
Or, you may enter a two-digit memory
location number (01-30). Use the and
keys to display either the name or the
number stored in the location.
The following screen appears:
3. Press
line 1
. The number dials.
01
02 JOHN SMITH
03>UNIDEN
01
02>JOHN SMITH
03 UNIDEN
33
Talk Mode Dialing from the Handset
1. Press
2. Press
line 1
.
mem
. Using the keypad, enter
a two-digit memory location number
(01-30). The number dials.
Dialing from the Base
1. Press
2. Press
line 1
. The
memory.
line 1
LED lights.
Using the keypad, enter
the memory location number (0-9).
The number dials.
34
USING CALLER ID
You must subscribe to Caller ID from your phone company
to use this feature.
Setting up Caller ID options
There are three Caller ID options available; they are AutoTalk, CIDCW,
and Area Code.
AutoTalk allows you to answer the phone without pressing
line 2
. If the phone rings when AutoTalk is on, simply remove the
handset from the base. If the handset is off the base, press any key. The
phone automatically answers the call. If the phone rings when
line 1
or
line 2
AutoTalk is off, you must press
This option is useful for screening calls.
CIDCW (Caller ID with Call Waiting) performs the same as regular
Caller ID on a call waiting number. You must subscribe to CIDCW
from your phone company to use this feature.
Area Code allows you to program your 3-digit area code number.
When reviewing Caller ID messages, you will see only a seven digit
number for calls received from inside your area code. For calls from
outside your area code, you will see a full 10-digit number.
If your calling area requires 10-digit dialing,
do not program this option.
To change your Caller ID options:
CALLER ID
Turning AutoTalk and Caller ID/Call Waiting On or Off
1. Press and hold
seconds. The following screen appears:
call id
for two
to answer the call.
Caller ID Setup
1>Line 1
2 Line 2
line 1
or
USING
Line 1 or Line 2.
sseelleecctt
3. Press
.
2. Use the and keys or the number key (1 or 2) to select
35
4. If y
ou want to set CIDCW, use
the key or 2 to move the cursor
to 2 CIDCW.
Press the
select
key to toggle between On and Off.
1>Auto Talk:Off
2 CIDCW :On
3 Area Code:
5. After you finish the setting, press call id and return the handset
to the base.
Programming Your Area Code
1. Press and hold
seconds. The following screen appears:
call id
for two
Caller ID Setup
1>Line 1
2 Line 2
2. Use the and keys or the number
key (1 or 2) to select
Line 2
. Then, press
Line 1
select
or
.
1>Auto Talk:Off
2 CIDCW :On
3 Area Code:
The following screen appears:
3. Use the and keys or 3 to move the
cursor to select 3 Area Code:
Press
select
. Use the number keypad to
enter or change the area code. Press
select
again.
4. After you have made your selections, press
call id
and return the
handset to the base.
Screening your calls
Caller ID allows you to review caller
information before answering your
phone. At the beginning of the second
Call(Line 1)
Smith John
817-555-1212
ring, the display shows the line number
that is being used, name, and phone number of the caller. If your
Caller ID service is number only, the name does not appear
on the second line.
If a name or number is not available, the display shows a
message such as Incomplete Data, Private Number,
Private Name, etc.
36
If you have no Caller ID
name/numbers, then the
total is shown as 00.
Once a Caller ID message
has been viewed, it is no
longer considered a new
message.
Reviewing Caller ID name/numbers
To review your Caller ID name/numbers, follow the steps below:
1. Press
call id
.
The following screen appears:
>Line 1 00 02
Line 2 01 01
New Total
2. Use or to select Line 1
or Line 2.
Press
select
.
3. Press to scan through the
name/numbers.
If you have no Caller ID
message,
“-No Calls-”
appears.
If you press to scan
backwards,
“-Start of List-”
appears after the most
resent message.
The most recent message appears first,
with the date, time, call count,
name, and phone number. Press to
scan backwards.
4. Once you have reviewed your oldest
name/number, the following
screen appears:
5. Press
call id
to return to standby.
To review line 2, press
Use to select
Then, press
Line 2
select
. Return to step 3.
call id
.
.
12/21 12:30PM 03
Smith John
817-555-1212
-End of List-
37
Once you have viewed all of your Caller ID
name/numbers and reach the “-End of List-”
display, the message list does not cycle back to the
beginning. You must press to view your previous
name/numbers.
Calling a Caller ID name/number
1. Press
call id
.
The Caller ID summary screen shows
the number of new callers and total
number of calls.
2. Use or to select Line 1
or Line 2.
Press
select
.
3. Press
to scan forward. Press
to scan backwards through the list.
4. Select the name/number that you
would like to dial.
5. Press
line 1
. The number
automatically dials.
New Total
Line 1 00 02
Line 2 01 01
12/21 12:30PM 03
Smith John
817-555-1212
38
For long distance calling, insert “1” by
pressing 1on the keypad before pressing
line 1
.
Storing a Caller ID number in a memory location
1. Press
call id
.
The Caller ID summary screen shows
the number of new calls and total
number of calls.
>Line 1 03 03
New Total
Line 2 01 01
2. Use or to select Line 1
or Line 2.
Press
select
.
3. Press or to find the name/
number that you would like to store.
4. Press
mem
to store the
selected message.
Select Location
1>Smith John
2 UNIDEN
The following screen appears:
5. The Select Location screen appears. Use the and keys or enter
a two-digit number (01-30) to select a blank memory location where
you would like to store the number. (If you want to replace an
existing number with the Caller ID number, skip to step 7.)
If you select No, then the
Caller ID screen returns.
6. Press
select
. A confirmation tone
sounds. The number is programmed.
7. If you choose to replace an existing
number with the Caller ID number, press
select
. The following screen appears:
Replace Memory?
Yes
>No
8. Use the key to move the cursor to Yes. Press
A confirmation tone sounds. The number is programmed.
select
.
39
Deleting a Caller ID message
To delete a single Caller ID message,
follow the steps below.
1. Press
call id
.
The Caller ID summary screen shows
the number of new calls and total
number of calls.
2. Use or to select Line 1
or Line 2.
Press
select
.
3. Select the number that you would like to
delete. Press to scan forward through
the name/numbers and to
scan backwards.
4. Press
del.
>Line 1 01 02
New Total
Line 2 01 01
12/21 12:30PM 03
Smith John
817-555-1212
If you select No, then the
Caller ID screen returns.
40
The following screen appears:
5. Press
select
or
del
. A confirmation tone sounds. The Caller ID screen
returns with the next name/number displayed.
Delete Message?
>Yes
No
6. Press
call id
to return to standby.
Deleting all Caller ID name/numbers
To delete all of your Caller ID messages, follow the steps below.
1. Press
call id
.
The Caller ID summary screen shows
the number of new calls and total
number of calls.
2. Use or to move the cursor to
3. Press
Line 1 or Line 2.
del
to delete name/numbers.
The following screen appears:
4. Use the key to move the
cursor to Yes.
>Line 1 01 02
New Total
Line 2 01 01
Del All, Line 1?
Yes
>No
5. Press
select ordel
.
6. A confirmation tone sounds. The
following screen appears:
7. To delete Caller ID messages on line 2,
repeat steps 2 through 5.
Line 1 00 00
New Total
>Line 2 00 01
41
Using CIDCW (Caller ID with Call Waiting)
1. During a call, when you hear the
Call Waiting tone, check the handset
display for the name and number of
incoming calls.
2. Press
flash
to accept the incoming
call. (See FLASH AND CALL WAITING, page
18 for additional information.)
Call (Line 1)
Smith John
817-555-1212
42
QUICK REFERENCE CHART
If your phone is not performing to your expectations, please try these
simple steps before calling Uniden customer service at (800) 297-1023.
PROBLEM
The
YOUR NEW PHONE
status
won’t come on when
the handset is placed
in the base.
The audio sounds
weak and/or scratchy.
Can’t make or
receive calls.
The handset doesn’t
ring or receive a page.
The Caller ID does not
display.
TROUBLESHOOTING
LED
SUGGESTION
Make sure the AC adapter is plugged into the base
and wall outlet.
Make sure the handset is properly seated in the base.
Make sure the charging contacts on the handset
and base are clean.
Make sure that the base antenna is in a vertical
position.
Move the handset and/or base to a different location
away from metal objects or appliances and try again.
Check both ends of the base telephone line cord.
Make sure the AC adapter is plugged into the base
and wall outlet.
Disconnect the AC adapter for a few minutes, then
reconnect it.
Place the handset back on the charging cradle for a
few seconds. The
that the phone has been reset.
status
LED blinks indicating
The Nickel-Cadmium battery pack may be weak.
Charge the battery on the base for 15-20 hours.
Be sure the antenna is in a vertical position.
The handset may be too far away from the base.
Place the base away from appliances or metal objects.
Place the handset back on the charging cradle for a
few seconds. The
that the phone has been reset.
Make sure that the ringer switch is on.
The handset was picked up before the second ring.
The call was placed through a switch board.
Call your local telephone company to verify your
Caller ID service is current.
status
LED blinks indicating
43
GENERAL
The EXS 9966 complies with FCC Parts 15 and 68.
Frequency control: PLL
Modulation: Direct Sequence Spread Spectrum; DBPSK
Operating temperature: 0º to +50º C (+32º F to +122º F)
BASE UNIT
Frequency: 904.2 to 925.8 MHz (20 channels)
YOUR NEW PHONE
Power requirements: 10V 500 mA (from AC adapter)
Size:
Weight: Approx. 23.6 oz.
8-49/64 in. (W) x 6-57/64 in. (D) x 2-37/64 in. (H)
HANDSET
Frequency: 904.2 to 925.8 MHz (20 channels)
Power requirements: Rechargeable Nickel-Cadmium battery pack
Size (without antenna): 7 in. (W) x 2-17/64 in. (D) x 2 in. (H)
Weight: Approx. 8.8 oz. (including battery)
Battery: BT-999
Capacity 600 mAH, 3.6V
Talk mode 4 hours
Standby mode 7 days
Specifications, features, and availability of optional
accessories are all subject to change without prior notice.
44
SPECIFICATIONS
At Uniden, we’ll take care of you!
If you need any assistance with this product, please call our Customer Hotline at
1-800-297-1023
PLEASE DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE.
Our Uniden representatives will be happy to help you with any matters regarding the operation of
this unit, available accessories, or any other related matters.
Hours M-F 7:00 a.m. to 7:00 p.m. CST
Thank you for purchasing a Uniden product
FOR PURCHASING A UNIDEN PHONE
THANK YOU
Covered by one or more of the following patents:
4,511,761 4,523,058 4,595,795 4,797,916 5,381,460
5,426,690 5,434,905 5,491,745 5,533,010 5,574,727
5,650,790 5,660,269 5,661,780 5,663,981 5,671,248
5,717,312 5,754,407 5,768,345 5,787,356 5,838,721
Ó 1999 Uniden America Corporation
All rights reserved. • Printed in China UCZZ01644BZ
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