Uniden EXS 9995 User Manual

CONTROLS AND FUNCTIONS

Fold out the front
cover of this owner’s
manual to use the
handy CONTROLS AND
FUNCTIONS page
for reference.

CONTENTS

Controls and Functions ........................Inside front cover

Introduction to Your New Phone ......................................2

Welcome ..............................................................................................2

Features ................................................................................................2

Included in Your Package......................................................................3

Installing and Adjusting Your Phone ..............................4

Selecting a Location..............................................................................4

Desk/Tabletop Installation....................................................................5

Wall Installation....................................................................................6

Installing the Handset Battery Pack......................................................8

Charging the Battery Pack....................................................................9

Cleaning the Battery Contacts............................................................10

Setting the Pulse/Tone Switch ............................................................10

Adjusting the Volume Controls ..........................................................11

Installing the Beltclip..........................................................................12

Headset Installation............................................................................13

Automatic Digital Code Security........................................................13

Using Your New Phone ....................................................14

Making and Receiving Calls................................................................14

Answering a Call from the Base..........................................................15

Answering a Call from the Handset....................................................16

Making a Call from the Handset........................................................16

Using the Tone Feature ......................................................................17

Flash and Call Waiting........................................................................17

Using Redial ......................................................................................18

Placing a Call on Hold........................................................................18

Using the Mute Feature ......................................................................19

Using the Page Feature........................................................................19

2-Line Operation................................................................................20

3-Way Conferencing ..........................................................................21

4-Way Conferencing ..........................................................................22

Using Your EXS 9995 Intercom..........................................................23

Transferring a Call ..............................................................................24

Traveling Out-Of-Range ....................................................................25

OF YOUR OWNERS MANUAL

Storing a Phone Number in Memory..................................................26

Editing a Phone Number in Memory ................................................28

Erasing a Number from Memory........................................................30

Using Memory Dialing ......................................................................32

Using Caller ID..................................................................34

Using your Answering System ........................................42

Setting Your Greeting..........................................................................43

Selecting the Message Record Time ....................................................45

Selecting a PIN cord ..........................................................................45

Setting Ring Time Switch ..................................................................46

Using Your Answering System ............................................................47

Repeating a Message ..........................................................................48

Skipping a Message ............................................................................48

Deleting a Message ............................................................................49

Voice Memo........................................................................................49

Recording a Conversation ..................................................................50

Remote Access away from Home ........................................................51

Remote Room Monitor......................................................................52

Troubleshooting................................................................53

Quick Reference Chart ......................................................................53

Introduction

Installing and

Adjusting

Using Your
New Phone

Using

Caller ID

Using Your

Answering System

Troubleshooting

CONTENTS

WELCOME

Congratulations on your purchase of the Uniden EXS 9995 cordless telephone.
This phone is designed for reliability, long life, and outstanding performance
utilizing the latest 900 MHz Spread Spectrum Technology.

FEATURES

• 900 MHz Spread Spectrum Technology

• 2-Line Operation

• Call Waiting/Caller ID

• 30 Minutes of Recording Time

• Time and Day Stamp

• 3 and 4-Way Conference Calling

• Speakerphone

• Back-up Power Supply with Optional Battery Pack

• 3-Line, 16-Character LCD Handset Display

TO YOUR NEW PHONE

• Backlit Keypad

• Headset Compatible

• Handset Earpiece and Ringer Volume Control

• 20 Channel AutoScan

• 30 Memory Dialing Locations

• 80 Number Caller ID Memory

• 3 Number Redial Memory

• 2-way Page/Intercom

• Hearing Aid Compatible

• Redial, Flash, and Pause

• Pulse/Tone Dialing

• 7-Day Standby Battery Time

• 4-Hour Talk Time

• 2 Line Integrated Telephone Answering Device (ITAD)

• Remote Message Retrieval and Room Monitor

• Toll Saver

• Selective Greeting (Outgoing Message)

• Conversation Recording
Digital Spread Spectrum Technology utilizes a “wider frequency

band” vs. a “single narrow band” used in standard digital transmissions. The result
is a more secure conversation with the clarity of digital sound, extended range, and
minimal interference from other cordless phones.

TM

Random Code

for the handset and base. This feature prevents unauthorized calls as a result of your
phone being activated by other equipment.

digital security automatically selects one of over 65,000 codes

INTRODUCTION

2

To get the most from your
phone, please read this
owner’s manual thoroughly.
Be sure to complete and
mail the product
registration form.

INCLUDED IN YOUR PACKAGE

Handset Base AC Adapter

If any of these items are
missing or damaged,
contact the Uniden Parts
Department at (800) 554-

3988. Hours are from 8:30
a.m. to 5:00 p.m. Central
Time, Monday through
Friday. We can also be
reached on the web at

.uniden.com.

www

You must have a two-line
subscription from your
phone company to realize
the capability of your two­line phone.

Rechargeable

Battery

Long Telephone

Cord

Short Telephone

Cord

Wall Mount

Adapter

• This Owner’s Manual

• Precautions and Important Safety Instructions

• Registration Card

Beltclip

3

SELECTING A LOCATION

Before choosing a location for your new phone, read the Installation Considerations
included in the Precautions and Important Safety Instructions brochure. Here are
some important guidelines you should consider:

• The location should be close to both
a phone jack and a continuous power
outlet. (A continuous power outlet is
an AC outlet which does not have a
switch to interrupt its power.)

• Keep the base and handset away from
sources of electrical noise such as
motors and fluorescent lighting.

• Be sure there is sufficient space to rotate the base antenna fully vertical.

• The base can be placed on a desk, tabletop or mounted on a standard wall plate.

• You should charge your handset for 15-20 hours before connecting the phone line.

• If your second phone line has a separate jack, place your phone so you can access
both jacks.

AND ADJUSTING YOUR PHONE

INSTALLING

4

Before using your phone,
charge the Nickel-Cadmium
battery pack for 15-20 hours.

DESK/TABLETOP INSTALLATION

1. Plug the AC adapter cord into the 10V DC input jack on the back of the base.

2. Wrap the AC adapter cord around the strain relief notch.

3. Plug the AC adapter into a standard 120V AC wall outlet.

Place the power cord so that
it does not create a trip
hazard or where it could
become chafed and create a
fire or electrical hazard.

Use only the Uniden AC
adapter supplied with this
phone. DO NOT use an
outlet controlled by a
wall switch.

4. Charge the battery (refer to Charging the Battery Pack, page 9).

5. Plug one end of the long telephone cord into the

TEL LINE 1/2 jack on the back

of the base.

6. Plug the other end of the cord into the telephone jack on the wall.

7. Set the base on a desk or tabletop.

Place the handset on the base with the
keypad either facing up or down. Raise
the antenna to a vertical position.

5

Place the power cord so that
it does not create a trip
hazard or where it could
become chafed and create a
fire or electrical hazard.

WALL INSTALLATION

▼ Standard wall plate mounting

This phone can be mounted on any standard telephone wall plate.

1. Snap the wall mount adapter into the

bottom of the base as shown.

2. Plug the AC adapter into the base.

3. Place the AC adapter cord inside the

molded wiring channel.
Wrap the cord around the strain relief
notch.

4. Plug the AC adapter into a standard 120V

AC wall outlet.

DO NOT use an outlet
controlled by a wall switch.

6

5. Plug one end of the short telephone cord into the

TEL LINE 1/2 jack on the

back of the base. Plug the other end into a standard telephone jack.

If your second line has a separate jack, plug the other cord into the base
and wall jack.

6. Align the mounting slots on the base with the mounting posts on the wall. Push

in and down until the phone is firmly seated.

7. On the base unit, pull the handset

retainer out of the slot. Rotate it
clockwise 180 degrees.

Before you plug the other
end of the telephone cord
into the modular jack on the
wall, charge the battery (See
Charging the Battery Pack,
page 9).

Be careful not to insert the
mounting screws into
possible electrical hazards
such as cables, wiring,
or pipes.

8. Flip the retainer from front to back.

Slide it back into the slot so that the
lip of the retainer is up and the

▼ is

down. The retainer holds the handset
in place.

▼ Direct wall mounting

If you don’t have a standard wall plate, you can mount your phone directly to the
wall. Before doing this, consider the following:

• Select a location away from electrical cables, pipes, or other items behind the
mounting location that could cause a hazard when inserting the screws into
the wall.

• Mount your phone near a working phone jack to avoid excessive cord lengths.

• Make sure the wall material is capable of supporting the weight of the base and
the handset.

1. Insert two #10 mounting screws (with 1-3/8 inches

minimum length and the appropriate anchoring
device) into the wall 3-15/16 inches apart. Allow
about 3/16 of an inch between the wall and screw
heads for mounting the phone.

2. Refer to steps 1 through 8 on page 6 and 7 to

mount the telephone.

7

Use only Uniden Battery
(model BT-999) supplied
with your phone.

INSTALLING THE HANDSET BATTERY PACK

1. Press the battery cover release.

Slide cover off.

2. Install the nickel-cadmium battery

with the label down.

3. Slide the battery cover forward until

it snaps into place

8

CHARGING THE BATTERY PACK

▼ Initial battery charging

Before connecting your phone for the first time, charge the rechargeable battery pack
for 15-20 hours without interruption.

1. Place the handset on the base.

Please visit your authorized
Uniden dealer to obtain an
extra battery pack or contact
the Uniden Parts Department
at [phone]. Hours are
from 8:30 a.m. to 5:00 p.m.
Central Standard Time,
Monday through Friday.

2. Make sure that

status LED lights.

If the LED doesn’t light, be sure the AC
adapter is plugged in and the handset
makes good contact with the base
charging contacts.

▼ Charging optional battery packs

The base of your phone is equipped with a compartment for charging an extra
battery pack for use in your handset. You can obtain an extra battery pack

from your authorized Uniden dealer.

1. Pull the cover of battery charger.

2. Put the battery pack in the compartment

with contacts facing down.

3. Replace the charge cover.

4. Charge the battery for 24 hours. When charging is complete, and spare battery is

needed, lift the latch to remove the battery pack. To install the charged battery
into the handset, see Installing the Handset Battery Pack, page 8.

In the event of a power failure, your spare battery pack temporarily
provides power for the base so you can still use your phone.

status LED blinks red when the base is powered by the spare battery.

9

▼ Low battery indicator

When the battery pack is very low and needs to
be charged, the phone is programmed to
eliminate some functions to save power. If the
phone is not in use,

<Low Battery>

flashes. If the phone is in use, <Low

Battery>

flashes and the handset beeps.

CLEANING THE BATTERY CONTACTS

To maintain a good charge, clean all
charging contacts on the handset and base
about once a month. Use a pencil eraser or
other contact cleaner. DO NOT use liquids or
solvents; you may damage your phone.

<Low Battery>

Most phone systems use tone
dialing. Check with your
local phone company if
you’re not sure whether your
system is tone or pulse.

10

SETTING THE PULSE/TONE SWITCH

Be sure the PULSE/TONEswitch is the

TONEposition unless your local phone

system uses pulse dialing.

To disable the handset’s
ringer, set ringer on the
bottom of the handset to off.

ADJUSTING THE VOLUME CONTROLS

▼ Handset ringer volume

Remove the handset from the base. Press the

vol ▲ or ▼ key on the handset to set the

handset ringer volume. There are two ringer
volume settings; high and low.

To select the high volume setting, press

vol ▲

<Ringer High>

key. The following screen displays:

To select the low volume setting, press

vol ▼

<Ringer Low>

key. The following screen displays:

▼ Handset ringer switch

This switch turns the handset ringer on
or off.

▼ Handset earpiece volume

There are four volume settings for the handset earpiece; loud, high, medium and
normal. The handset earpiece volume can be adjusted only during a call.

To lower the volume, press
handset displays

<Loud>, <High>, <Medium> or <Normal> indicating

vol ▼ key. To raise the volume, press vol ▲ key. The

the current volume setting.

▼ Base ringer volume

The ringer control for the base of your EXS
9995 allows you to turn the ringer

LO/HI volume.

select

OFF or to

▼ Base speaker volume

To control the speaker volume of the base,
adjust the

volume key as desired.

11

If you have wall mounted
the base, you must remove
the beltclip to charge the
handset with facing forward.

INSTALLING THE BELTCLIP

▼ To attach the beltclip

Insert the beltclip into the holes on each
side of the handset.
Press down until it clicks.

▼ To remove the beltclip

Pull both side of the tabs from the holes.

12

Use only the Uniden HS910
headset specifically designed
for Spread Spectrum phones.
You may hear a buzz or
hum on other headsets.

HEADSET INSTALLATION

Your phone may be used with an optional
headset, the Uniden HS910. To use this
feature, simply plug the headset plug into
the headset jack. Your phone is ready for
hands-free conversation.

If you are using an optional headset, you must still use the handset
keypad for phone operations.

AUTOMATIC DIGITAL CODE SECURITY

To prevent other parties from making unauthorized calls on your phone line, a
digital code was added to the EXS 9995. Your phone’s handset and base share this
code. If the phone experiences a power failure, you must reset the digital security
code by placing the handset in the base.

Keep the headset wire away
from handset and base
antennas.

▼ To reset the digital security code

1. Remove the handset from the base,

hold down

page/int’com and you will

hear the beep.

2. Replace the handset on the base while

holding

page/int’com. The paging stops.

3. Wait for 5 seconds.

The

status LED flashes to indicate that

the digital security code is reset.

13

MAKING AND RECEIVING CALLS

▼ Basic 2-line operation

Fold out the front cover of
this owner’s manual to use
the CONTROLS AND
FUNCTIONS diagram
for reference.

To answer

a call

To make

a call

To hang up

Handset On Base

AutoTalk On-

Pick up handset.
AutoTalk Off-

Pick up and press

line 1 or line 2.

1. Pick up handset.

2. Press

line 1 or line 2.

3. Listen for dial tone.

4. Dial number.

or

1. Pick up handset.

2. Dial number.

3. Press

line 1 or line 2.

Press line 1 or line 2, or return the handset to the
base (AutoStandby).

Handset Off Base

Press

line 1, line 2 or

any key.

1. Press line 1 or line 2.

2. Listen for dial tone.

3. Dial number.

or

1. Dial number.

2. Press

line 1 or line 2.

Base Only

Press line 1 or line 2.

Press line 1 or line 2.

14

1. Pick up handset.

2. Press

line 1 or line 2.

3. Listen for dial tone.

4. Press

YOUR NEW PHONE

To redial

redial.

or

1. Pick up handset.

2. Press

redial

repeatedly until the
number you want to
dial appears.

3. Press

line 1 or line 2.

USING

1. Press

line 1 or line 2.

2. Listen for dial tone.

3. Press

redial.

or

1. Press

redial

repeatedly until the
number you want to
dial appears.

2. Press

line 1 or line 2.

You must have a 2-line subscription from your phone company to
use the 2-line features.

When you have connected power and a telephone line to your EXS 9995, the phone

is in “Standby mode”, ready to receive and make calls.
For clarity, the instructions in this User’s Manual designates line 1 unless the

procedure requires using line 2. The same instructions apply to line 2.

ANSWERING A CALL FROM THE BASE

1. The base rings. The corresponding

line 1 LED on the base flashes.

2. Press the

3. When you finish the call, press

line 1 button and speak.

The base microphone is located under the phone.
Position yourself as near to the base as possible and speak clearly.

line 1 to hang up.

15

AutoStandby automatically
hangs up when you place
the handset on the base.
There is no need to press

line 1 or line 2to hang up.

ANSWERING A CALL FROM THE HANDSET

1. The handset rings and the following

screen appears:

2. Press

line 1 to answer your call.

<Call>
Line 1

Current volume setting appears on the
LCD display.

3. When you finish the call press

line 1

on the handset, or return the handset
to the base.

MAKING A CALL FROM THE HANDSET

▼ Dialing from Talk Mode

1. Pick up the handset.

16

2. Press

line 1.

3. Dial the number on the keypad,

or use one of the memory features.
(See Using Memory Dialing, page 32).

4. When you finish the call, press

or return the handset to the base.

line 1,

▼ Dialing from Standby Mode

1. Pick up the handset.

2. Use one of the memory features. (See Using Memory Dialing, page 32).

You may enter a pause
in the dialing sequence
during Standby Mode.
You may not enter a pause
in the dialing sequence
during Talk Mode.

The tone feature applies only
when the base is set to pulse.

The flash feature does not
function when

line 2 are on a conference

call. (See the 3-WAY
CONFERENCING and 4-WAY
CONFERENCING, pages 21
and 22.)

line 1 and

3. Press

4. When you finish the call, press

line 1.

line 1, or return the handset to the base.

USING THE TONE FEATURE

If you are dialing in the pulse mode and
need to enter tone digits, press tone then
enter the digits. Once the call has ended, tone
mode is canceled and pulse dialing resumes.

FLASH AND CALL WAITING

If you have Call Waiting service and a call
waiting tone sounds, press
call. After a short pause you will hear the new
caller. To return to the original caller, press

flash again.

flash to accept the

17

USING REDIAL

Use the redial key to recall the last 3 numbers dialed.
The redialed number can be up to 32 digits long.

The EXS 9995 has last three
Number Redial memories.
The redial memory is
common to both lines.

When the base is powered by
the spare battery, the hold
key (base) is disabled.

To redial from the handset:

Press

redial repeatedly to display the number

you want to dial, then press line 1.
Or, press line 1 before redial, only the last
number dialed can be accessed for redial.

After you’ve selected a line, if you press any number on the keypad, redial is no
longer available.

PLACING A CALL ON HOLD

Use either the keypad on the handset or the keypad on the base.

1. To place

2. To place

line 1 on hold at the base,

press hold. The line 1 LED turns from
green to red.

line 1 on hold at the handset,

press call id/hold.

18

The following screen appears:

3. To pick up the call that is holding,

line 1 on the base or handset.

press

<Hold>
Line 1

USING THE MUTE FEATURE

You can mute your conversation from the base. This prevents the party you are
speaking to from hearing what you, or someone else in the room, is saying.

Do not press line 1to take
the phone off mute or you
will disconnect the call.

When the base is powered by
the spare battery, the
key is disabled.

mute

For example, to use this privacy feature while using line 1.

1. Press

mute. The line 1 LED flashes red.

You can hear the party on line 1,
but they cannot hear you.

2. When you are ready to continue your

conversation with the party on line 1,

mute again. The line 1 LED

press
changes to green.

USING THE PAGE FEATURE

To locate the handset when it is off the
base, press

The handset beeps for 60 seconds.
The following screen appears:

page/int’com on the base.

Paging

int’com/p on the handset to connect

Press
to the base. Press page/int’com again on
the base or

int’com/p on the handset to

return to standby.

19

2-LINE OPERATION

The handset and the base can be used on separate telephone lines at the same time.
For example, if the base is on a call with line 1, you can make or receive calls at the
handset on

The
indicate line 1 is In Use at the handset.

When
screen displays the following:

▼ Extension In Use

The Extension In Use feature prevents you from accidentally interrupting a call.

line 2.

line 1 LED on the base blinks green to

line 1 is In Use at the base the LCD

<Base>
Line 1

20

If another phone is In Use on line 1, the handset LCD displays “

In Use”.

(The line 1 LED at the base blinks.) If you press line 1, you will hear a beep.
This warns you the line is In Use. To make your call, you must use line 2.

If you want to join a conversation on an extension currently In
Use, press the corresponding line key twice.

The Flash feature does not
function when the phone is
in Conference mode.

3-WAY CONFERENCING

This feature lets you add a third
party to your conversation from
either the handset or the base.

For example, to add a party to the
current call on

line 1 at the handset:

When the base is powered by
the spare battery, the

conference key (base)

is disabled.

1. Press

2. Press

call id/hold to place the caller on

<Hold> appears on the display.

hold.

line 2.

3. Dial the number of the person you want

to add to the conversation.
When the person answers, you can
speak privately before bringing the
original caller back on the line.

4. Press the

del/conf key to bring the

original call back on line.

<Conference> appears on

the display.

If the third person’s number is busy or doesn’t answer, press
Return to the original call by pressing

line 1.

line 2 to hang up.

5. To remove either caller from your conversation, ask one of the parties to hang

up. Press the corresponding line key to end the call.

When you return the handset to the base, all calls are disconnected.

21

4-WAY CONFERENCING

A fourth person, at either the
handset or the base, may be added
to a conference call.

For example, to add a fourth party
at the handset to an ongoing
conference call at the handset:

1. Press

call id/hold.

<Hold> appears on the display.

2. Press int’com/p on the handset to

contact the base.

3. Press

page/int’com on the base to

answer the page.

4. Press

conference at the base to bring

the party at the handset in on the call.

line 1 and line 2 LEDs turn green.

The following screen appears on
the handset.

<Conference>
Line 1 Line 2

22

5. To remove either call from your conversation, ask one of the parties to hang up.

Press the corresponding line key to end the call.

USING YOUR EXS 9995 INTERCOM

▼ From the Base to the Handset

When a call is on hold at
the handset, and the base is
paged, the base will ring
even when the RING VOL
switch is set to OFF.

The person at the handset
can join the conversation by
pressing the button for the
line In Use twice.

1. Press

page/int’com on the base.

The handset beeps. (If no answer, press

page/int’com again to disconnect.)

2. Press

int’com/p on the handset.

Speak into the mouthpiece to answer
the page.

To hang up at the base: Press

page/int’com.

To hang up at the handset: Press int’com/p.

▼ From the Handset to the Base

1. Press

int’com/p on the handset.

(If no answer, press int’com/p
to disconnect.)

2. At the base, press

page/int’com to

answer the page.
Position yourself as near to the base as
possible and speak clearly.

To hang up at the handset: Press

int’com/p.

To hang up at the base: Presspage/int’com.

23

TRANSFERRING A CALL

▼ From Handset to Base

1. To transfer a call on

handset to the base, press

line 1 from the

hold.

The line 1 LED turns red on the base.

2. On the handset, press

int’com/p.

The status LED flashes on the base.

The following screen appears:

Paging Base
<Hold>
Line 1

3. Answer at the base by pressing

page/int’com. You may then announce

the call with the intercom.

4. On the base, press

line 1 to talk.

If no one is available to take the call at the base, return to the caller by pressing

line 1 or int’com/p on the handset to take a message or complete the call.

24

▼ From Base to Handset

1. To transfer a call on

line 1 from the base

to the handset, press hold.

line 1 LED turns red.

The

2. On the base, press

page/int’com.

The status LED flashes on the base.

The following screen appears:

<Hold>

Paging

Line 1

3. Answer at the handset by pressing

int’com/p. You may then announce

the call with the intercom.

4. On the handset, Press

If no one is available to take the call at the handset, return to the caller by

line 1 or page/int’com on the base to take a message or complete

pressing
the call.

line 1 to talk.

TRAVELING OUT-OF-RANGE

As you begin to move too far from the base, you first hear a clicking sound. As you
travel further, the noise increases. If you travel out-of-range, your call terminates.

25

STORING A PHONE NUMBER IN MEMORY

Your EXS 9995 stores up to 30 name/numbers in the handset.
Memory locations are shared by both lines.

Whenever you are using a
menu screen, you must press
a key within 20 seconds or
the phone will return to
standby. You may also press

mem to quit a memory

menu at any time.

▼ On the Handset

1. Remove the handset from the base.

2. Press and hold

mem for two seconds.

The following screen appears:

3. Use the

▲ and ▼ keys, or enter a two

digit number (01-30), to choose the
memory location to store a
name/number.

4. Press

select.

The following screen appears:

Memory Store
01
02

Store Name

❚

26

5. Enter a name by using the
keys to scroll through the character

menu (up to 13 characters). Stop
scrolling when you see the desired
character. Use the and keys to
move right or left or to create a blank
space. (The

del/conf key deletes

characters as the cursor moves left.)

▲ and ▼

6. When you have finished entering a name,

press

select.

The following screen appears.
The cursor flashes indicating,
the display is ready for a number
to be entered.

7. Enter the phone number with the number

keypad (direct entry up to 20 digits).
Press

del to erase the number, if you

entered a wrong number.

When entering name/numbers, you may press pause to enter a
pause in the dialing sequence. The display shows a P. The pause
feature is useful for long distance calling, credit card dialing, or
any other dialing sequence requiring a pause between digits.

8. When you have finished entering a
name/number, press select.

The handset beeps and displays a
confirmation screen.

Store Number

❚

Memory 01 Stored

9. The display returns to the Memory Store
screen. You may select another number
to store a name/number (return to step

3) or press

mem to return to standby.

27

EDITING A PHONE NUMBER IN MEMORY

To edit a number you have stored in the handset:

1. Remove the handset from the base.

If you select Go Back at
any time, no changes are
made and the handset shows
the Memory Store screen.

2. Press and hold

mem for two seconds.

The display shows the Memory Store
screen and any saved name/numbers.

3. Use the

▲ and ▼ keys or enter a two

digit number (01-30) to select the
memory location you would like to edit.

The and keys toggle between the
name display and the number display.

4. Press

select.

The display shows the memory location
you have selected.

5. Press

select again to enter the Edit

Memory mode.
The following screen appears.
A cursor flashes indicating that the
display is ready to edit the name/number.

Memory Store
01 JOHN SMITH
02 UNIDEN

Edit Memory 01
Delete Memory 01
Go Back

Store Name

JOHN SMITH

28

6. Edit the name with the

▲ and ▼ keys.

Use the and keys to move the
cursor left and right.

Press del/conf to remove an unwanted
character.
Press and hold del/conf to clear the
entire name.

Whenever you are using a
menu screen, you must press
a key within 20 seconds or
the phone will return to
standby. You may also press

mem to exit a memory

menu at any time.

7. Press

select.

The following screen appears.
A cursor flashes indicating that the display
is ready for the number to be edited.

8. Enter the phone number with the number
keypad. Press

del/conf to remove an

unwanted number.
Press and hold

9. Press

select.

del/conf to clear the entire number.

The handset beeps and displays the
confirmation screen.

10. The display then returns to the Memory
Store screen. You may select another
number to edit (return to step 3) or press

mem to return to standby.

Store Number

8175551❚

Memory 01 Stored

29

ERASING A NUMBER FROM MEMORY

After erasing a number, you may add a new address to memory.

▼ From the Handset

1. Remove the handset from the base.

2. Press and hold

mem for two seconds.

The handset shows the Memory Store screen
with saved name/numbers displayed.

3. Use the

▲ and ▼ keys, or enter a two

digit number (01-30), to select the
memory location you would like to
delete. Use the and keys to display
either the name or the number stored in
the location.

4. Press

select.

The following screen appears:

5. Use the

▼ key to move the cursor

to

Delete Memory.

Memory Store
01 JOHN SMITH
02 UNIDEN

Edit Memory 01
Delete Memory 01
Go Back

Edit Memory 01
Delete Memory 01
Go Back

If you select No, no changes
are made. The handset
shows the Memory Store
screen.

30

6. Press

7. Use the

8. Press

select.

▲ key to move the cursor

to

Yes.

select.

There is a confirmation tone.
The following screen appears:

Delete Memory ?
Yes
No

Memory 01 Deleted

9. The display then returns to the Memory
Store screen. You may select another
number to delete (return to step 3) or
you may press mem to return to standby.

31

USING MEMORY DIALING

Follow the steps below to dial a number using a programmed memory location:

▼ Standby Mode Dialing from the Handset

1. Press

mem.

The handset displays your programmed
memory locations.

2. Use the

▲ and ▼ keys to select the

memory location you would like to dial.
Or, you may enter a two digit number
(01-30).

The following screen appears:

3. Press

line 1. The number dials.

01
02 JOHN SMITH
03 UNIDEN

01
02 JOHN SMITH
03 UNIDEN

32

▼ Talk Mode Dialing from the Handset

1. Press

2. Press

line 1.

mem. Using the keypad, enter a

two digit number (01-30).
The number dials.

33

USING CALLER ID

You must subscribe to Caller ID from your phone company to use
this feature.

▼ Setting up Caller ID options

There are three Caller ID options available; they are AutoTalk, CIDCW, and Area Code.
AutoTalkallows you to answer the phone without pressing

phone rings when AutoTalk is on, simply remove the handset from the base. If the
handset is off the base, press any key. The phone automatically answers the call. If
the phone rings when AutoTalk is off, you must press line 1or line 2 to answer the
call. This option is useful for screening calls.

CIDCW (Caller ID with Call Waiting) performs the same as regular Caller ID on a
call waiting number. You must subscribe to CIDCW from your phone

company to use this feature.
Area Code allows you to program your 3-digit area code number.

When reviewing Caller ID messages, you will see only a seven digit number for calls
received from inside your area code. For calls from outside your area code, you will
see a full 10-digit number.

If your calling area requires 10-digit dialing, do not program
this option.

To change your Caller ID options:

▼ Turning AutoTalk and Caller ID/Call Waiting On or Off

1. Press and hold

seconds. The following screen appears.

call id/hold for two

CALLER ID

line 1 or line 2. If the

Caller ID Setup
1 Line 1
2 Line 2

34

2. Use the

3. Press

▲ and ▼ keys to select Line 1

or Line 2 or also you can press 1 or 2.

select

USING

4. If you want to set CIDCW, use the ▲ and ▼
keys to move the cursor to 2 CIDCW or

you can press 2.
Press the select key to toggle between

On and Off.

1 Auto Talk : Off
2 CIDCW : On
3 Area Code :

5. After you finish the setting, press

call id/hold

and return the handset to the base.

▼ Programming Your Area Code

1. Press and hold

call id/hold for two

seconds. The following screen appears.

2. Use the

▲ and ▼ keys or the number

key (1 or 2) to select

Line 2. Then press select.

Line 1 or

The following screen appears.

3. Use the

▲ and ▼ keys to move the cursor

to select

3 Area Code:

select. Use the number keypad to enter

Press
or change the area code. Press select again.

4. After you have made your selections, press

call id/hold and return the handset to the base.

Caller ID Setup
1 Line 1
2 Line 2

1 Auto Talk : Off
2 CIDCW : On
3 Area Code :

▼ Screening Your Calls

Caller ID allows you to review caller
information before answering your
phone. At the beginning of the second

Line 1
Smith John
817-555-1212

ring, the display shows the line number,
that is being used, name, and phone number of the caller. If your Caller ID
service is number only, the name does not appear on the second line.

If a name or number is not available, the display shows a message such as
Incomplete Data, Private Number, Private Name, etc.

35

If you have no Caller ID
name/numbers, then the
total is shown as 00.

▼ Reviewing Caller ID name/numbers

To review your Caller ID name/numbers, follow the steps below:

1. Press

call id/hold.

Once a Caller ID message
has been viewed, it is no
longer considered a new
message.

If you have no Caller ID
message,
“-No Calls-” appears.

The following screen appears:

▲ or ▼ to select Line 1 or

2. Use

Line 2 or press 1 or 2.

Press select.

3. Press

▼ to scan through the

name/numbers.

The most recent message appears first,
with the date, time, call count, name,
and phone number.

▲ to scan backwards.

Press

4. Once you have reviewed your oldest
name/number, the following screen
appears.

Line 1 00 02

New Total

Line 2 01 01

12/21 12:30PM 03
Smith John
817-555-1212

-End of List-

If you press ▲ to scan
backwards,

-Start of List-”

“
appears after the most resent
message.

36

5. Press

call id/hold to return to standby.

To review line 2, press

▲ or ▼ to select Line 2. Then,

Use
press select. Return to step 3.

call id/hold.

Once you have viewed all of your Caller ID name/numbers and
reach the “

End of List” display, the message list does not

cycle back to the beginning. You must press ▲ to view your
previous name/numbers.

▼ Calling a Caller ID name/number

1. Press

call id/hold.

The Caller ID summary screen shows the
number of new callers and total number
of calls.

▲ or ▼ to select Line 1 or

2. Use

Line 2.

Press select.

3. Press

▼ to scan forward. Press ▲ to scan

backwards through the list.

4. Select the name/number that you would

like to dial.

Line 1 00 02

New Total

Line 2 01 01

12/21 12:30PM 03
Smith John
817-555-1212

5. Press

line 1.

The number automatically dials.

For long distance calling, insert “1” by pressing 1 on the keypad
before pressing line 1.

37

▼ Storing a Caller ID number in a memory location

1. Press

2. Use

3. Press

call id/hold.

The Caller ID summary screen shows
the number of new calls and total
number of callers.

▲ or ▼ to select Line 1 or

Line 2.

select.

Press

▲ or ▼ to find the name/

Line 1 03 03

New Total

Line 2 01 01

number that you would like to store.

4. Press

5. The Select Location screen appears. Use the

mem to store the selected message.

The following screen appears:

Select Location
1 Smith John
2 UNIDEN

▲ and ▼ keys or enter a two digit

number (01-30) to select a blank memory location where you would like to store
the number. (If you want to replace an existing number with the Caller ID
number, skip to step 7.)

If you select No, then the
Caller ID screen returns.

38

6. Press

select. A confirmation tone sounds.

The number is programmed.

7. If you choose to replace an existing
number with the Caller ID number, press

select. The following screen appears:

8. Use the

▲ key to move the cursor to Yes. Press select.

A confirmation tone sounds. The number is programmed.

Replace Memory ?
Yes
No

▼ Deleting a Caller ID message

To delete a single Caller ID message, follow the steps below.

1. Press

call id/hold.

The Caller ID summary screen shows
the number of new callers and total
number of calls.

2. Use

▲ or ▼ to select Line 1 or

Line 2.

select.

Press

3. Select the number that you would like to
delete. Press

the name/numbers and

▼ to scan forward through

▲ to scan

backwards.

Line 1 01 02

New Total

Line 2 01 01

12/21 12:30PM 03
Smith John
817-555-1212

If you select No, then the
Caller ID screen returns.

4. Press

del/conf.

The following screen appears:
If you select

5. Press

No, the Caller ID screen returns.

select or del/conf. A confirmation tone sounds. The Caller ID screen

returns with the next name/number displayed.

Delete Message ?

Yes
No

39

6. Press call id/hold to return to standby.

▼ Deleting all Caller ID name/numbers

To delete all of your Caller ID locations, follow the steps below:

1. Press

call id/hold.

The Caller ID summary screen shows
the number of new callers and total
number of calls.

2. Use ▲ or ▼ to move the cursor to

Line 1 or Line 2.

3. Press

del/conf to delete name/numbers.

The following screen appears:

4. Use the

▲ key to move the cursor

to

Yes.

Line 1 01 02

New Total

Line 2 01 01

Delete All, Line 1?

Yes
No

If you select No, then the
Caller ID screen returns.

40

5. Press

select or del/conf.

6. A confirmation tone sounds.
The following screen appears.

7. To delete Caller ID locations on

Line 2, repeat steps 2 through 5.

Line 1 00 00

New Total

Line 2 00 01

▼ Using CIDCW (Caller ID with Call Waiting)

1. During a call, when you hear the

Caller Waiting tone, check the handset
display for the name and number of
incoming calls.

2. Press

flash to accept the incoming call.

(See FLASH AND CALL WAITING, page 17
for additional information.)

Call (Line 1)
Smith John
817-555-1212

41

SETTING UP YOUR ANSWERING SYSTEM

Your EXS 9995 2-Line answering system operates independently for each phone line.
To review messages and record personal greetings, you must first select the
appropriate line using the “

▼ Turning the answering system on/off

Press “

msg line select” to select line 1

or line 2.
The selected line indicator lights.

1. To turn the answering system on,
press

answer on/off. A tone will

sound and the currently selected
greeting message is played.

2. To turn the answering system off,
press

answer on/off again.

If you have not recorded a personal greeting when you turn the
answering system on, a prerecorded greeting is automatically
selected. To set a personal greeting, see page 43.

msg line select” key.

42

▼ Setting the clock

The clock on EXS 9995 Answering System starts when power is applied to the base.
Follow these steps to set the clock to the correct time.

1. Press and hold

2. First, press

YOUR ANSWERING SYSTEM

correct day of the week is announced,
(Number 0 through 6 displays on the
base Line 1 message counter LED as each
day is announced.) Press
select the day.

clockuntil a tone sounds.

skip or repeat until the

Press skip or repeat multiple times to scroll through days, hours,
minutes, etc.

USING

clockagain to

3. Next, press skip or repeat until you hear the correct hour setting. (Numbers 1

through 12 display on the base as each hour is announced.) Press clockagain to
select the correct time.

4. Press

skip or repeat until you hear the correct time setting. (Numbers 0 through

59 display on the base as each minute is announced.) Press

clockagain to select

the correct time.

5. The LED displays an A or P. Press

skip or repeat until you hear the correct

AM/PM setting.

6. Press

clockagain to end the time/day setting. The EXS 9995 announces the time

that you have set.

If you don’t set the clock within two minutes, the system returns
to standby.

SETTING YOUR GREETING

When you receive a call, the answering system plays either a prerecorded greeting or
a personal/user recorded greeting.

▼ Prerecorded Greeting

The following message is prerecorded:
“Hello, no one is available to take your call. Please leave a message after the tone.”

You can record a greeting up
to 30 seconds for each line.

▼ Recording your Personal/User Greeting

Press “

msg line select” to select line 1 or line 2.

The selected line LED lights.

1. Press and hold

greeting until you hear a long tone. Start recording your

message immediately after you hear the long tone end.

2. When you finish recording your message,

press

play/stop. A long tone sounds and

your message plays back on the phone.
You can cancel play back by pressing the

play/stop key again.

43

▼ Choosing between Prerecorded and User Greetings

Position yourself as near to
the base as possible and
speak clearly when recording
your greeting message.

1. Press

greeting to play the current

greeting.

2. Press

greeting again while the message

is playing. This switches between the
prerecorded and user greetings.

If you choose a personal/user greeting, the selected line message counter LED
displays “U”. If you set a prerecorded greeting, “P” appears.

44

SELECTING THE MESSAGE RECORD TIME

You can set your answering system to record messages up to one or four minutes
long. There are two separate REC TIME switches on the side of the base unit, one for
each line.

Press skip or repeat multiple
times to scroll through
numbers on the display.

One minute option: move the

REC TIME

switch to 1.

Four minutes option: move the

REC TIME

switch to 4.

▼ Announce only feature:

The announce only feature plays an outgoing message, but it will not allow the caller
to leave a message. Move the
counter LED displays “

REC TIME switch to the ANN position. The message

A” when system is on standby. If you have selected the

prerecorded greeting, the answering system announces:
“Hello, no one is available to take your call.” twice.
If you have selected the user greeting, the answering system announces your personal

message twice.

SELECTING A PIN CODE

To play your messages from a remote location, you will need to enter a two-digit
Personal Identification Number (PIN) code (00-99). To select a PIN, perform the
following steps.

1. On the base, press and hold

seconds, you will hear the beep and the
LED displays

00.

2. To set the first digit, press

number appears in the display, press pin. This selects the first digit.

pin for 2

skip or repeat to scroll from 0 to 9. When the desired

3. To set the second digit, press

skip or repeat to scroll from 0 to 9. When the

desired number appears in the display, press pin. This selects the second digit and
the entered PIN is announced.

line 1 and line 2 must use the same PIN code.

45

SETTING RING RIME SWITCH

The ring time switch is common for line 1 and line 2.
The ring time/toll saver switch allows

you to set the number of rings the caller
hears before the answering system plays
your greeting message. You can set the
switch to answer after two rings or after
four rings. Once the greeting has
started, you can stop it when you pick
up the call at the handset or base.

If you answer at another phone extension and the greeting has
started, you cannot stop the message. Wait until your greeting is
complete before starting your conversation.

In the

TS (Toll Saver) position, the answering system picks up after two rings if you

have new messages, and after four rings if there are none. This way, if you call long
distance to check your messages, you can hang up after the third ring to avoid billing
charges.

46

To stop playing your
messages, press play/stop
again.

USING YOUR ANSWERING SYSTEM

▼ Playing your messages

The base display shows the number of total messages received on each line. If the
display is blinking, then there are new messages waiting for you. The EXS 9995 is
designed to play your new messages first. After you play your new messages, you can
then play your old messages.
Press “

msg line select” to select line 1 or line 2.

The selected line LED lights.

1. Press

play/stop. The system

announces the number of new and
old messages, then the incoming
messages are played. The time and
day each message was received is
announced after the message is played
and the message counter LED displays
the number of the current message.

2. When all new messages have played, a long tone is heard. The message counter

LED stops flashing to indicate that all of the new messages have been reviewed.

3. After you have reviewed all your messages, you can play your old messages again.

Press

play/stop and follow the instructions above.

47

REPEATING A MESSAGE

1. Press play/stop to review your message.
The number of stored messages is announced.

Pressing repeat before 2
seconds (4 seconds from
remote) of the message has
played causes the system to
scan back one message.

If you have several messages,
press repeat until you return
to the message you want to
replay.

Each time skip is pressed,
the system scans forward one
message.

2. After a message has played for a few seconds,
press

repeat to repeat the message.

3. Press

play/stop at anytime to stop reviewing

messages and return to standby. The
message counter LED shows the total
number of messages still on the system.

SKIPPING A MESSAGE

1. Press play/stop to review your messages.
The number of messages is announced.

2. Press

3. Press

skip at any time to skip to the

next message.

play/stop at anytime to stop reviewing

your messages and return to standby.
The message counter LED shows the total
number of messages on the system.

If you have several messages,
press and hold skip to find
the message you want to
play.

48

When you press delete, you
are permanently deleting the
message, Once deleted, the
message cannot be replayed.

The voice memo function is
completely independent of
the outgoing message. It’s
handy for leaving others a
quick message.

DELETING A MESSAGE

▼ Deleting individual message

Press “

msg line select” to select line 1 or line 2.

The selected line LED lights.

1. Press

play/stop to review your message.

2. If you decide to delete a message, press

delete anytime during the message. The

system beeps and immediately goes to the
next message.

3. After you have played all of your messages,

a long tone sounds on the base speaker.

▼ Deleting all messages

Press “

msg line select” to select line 1 or line 2. The selected line LED lights. Press

and hold delete after reviewing your messages. A tone sounds when all messages are
deleted. New messages will not be deleted until they have been reviewed.

VOICE MEMO

Press “msg line select” to select line 1 or line 2.
The selected line LED lights.
The voice memo function allows the user to record a message (up to 10 minutes) on
the base.

A voice memo message will
be stored as a typical
recorded message on the
selected line.

A voice memo recording
automatically stops when
you receive a call or page.

1. Press and hold

voice memo, until you

hear a long beep. The selected line
message counter LED count up from
1 to 60 (for 10 minutes).

2. Speak into the microphone.

3. When you have finished, press

memo

or play/stop to stop recording.

The system returns to standby.

4. To play voice memo, press

play/stop.

voice

49

A recorded conversation is
stored and play back with
typical recorded messages.

RECORDING A CONVERSATION

Press “msg line select” to select line 1 or line 2.
The selected line indicator lights.
You can record up to 10 minutes of conversation while you are making your call.

1. During the conversation, press and hold

voice memo on the base. When it

starts recording, the LED blinks. A beep
that can be heard by both parties
sounds every 15 seconds.

You cannot record a
conversation while speaking
on the base.

You can also record during
3 way, 4 way conference.

If you are recording a
conversation, and you receive
an incoming call, the
answering system cannot
answer the call.

2. To stop the recording, press

memo

or play/stop.

The conversation will be recorded on the line selected on the
answering system at the time you press the voice memo key.
The selected line on the answering system does not have to be the
same line on which you are speaking

voice

50

You can check both line
messages by calling either

line 1 or line 2.

REMOTE ACCESS AWAY FROM HOME

You can operate your answering system from a remote location using any touch-tone
telephone. Use this function to check for recorded messages, to play or delete
messages, even to record a new greeting message, and to monitor sounds in the room.

1. Call your telephone number. (Either

2. During the answering machine is activated, press

3. The answering system announces the time and day stamp and the number of

messages stored. Then the message playback automatically begins.

4. You may continue to listen to your message, or you may select a command from

the following chart.

line 1 or line 2)

# and your PIN code.

You must enter a command
within 15 seconds of entering
command waiting mode or
the answering system
automatically hangs up and
returns to standby.

The system will only
playback messages for four
minutes and then it returns
to command waiting mode.
To continue playing your
message, press # then 2
again within 15 seconds.

Command Function

# then 1 Repeat
# then 2 Playing your messages
# then 3 Skipping a message
# then 4 Deleting a message
# then 5 Stop message playback
# then 6 Answering system On/Off
# then 7 Record Greeting
# then 8 Review Greeting
# then 9 Line Select
# then 0 Room monitor

5. After all of your messages have played, or the playback time exceeds 4 minutes,

you will hear that the intermittent beeps indicating that the system is in the
command waiting mode. You may enter another command at this time from the
chart above.

6. When you finish, hang up to exit the system. The answering system

automatically returns to standby.

You can only operate one line at a time. When you press # then 9,
“set to message on 1 (or 2)” will be announced and back to step 3.

51

REMOTE ROME MONITOR

You can call your answering system from any touch-tone phone and monitor sounds
in the room where your base is installed.

You cannot use #and 0
while the new messages are
playing. Press # then 5to
stop message playback first
and go to step 5.

1. Call your telephone number. (Either

2. While the answering machine is activated, press

line 1 or line 2)

# and your PIN code.

3. The answering system begins announcing the time and day.

4. Press

5. Press

# then 5 to stop the massages.
# then 0. You hear sounds in the room where your phone is installed.

After 15 seconds, the answering system returns to the command waiting mode.

6. Press

# then 0 to monitor the room for another 15 seconds. Or select another

remote function. Or hang up to exit the system. The answering system
automatically returns to standby.

When the speakerphone is in use, the room monitor feature cannot
be activated form an outside line.

52

QUICK REFERENCE CHART

If your phone is not performing to your expectations, please try these simple steps
before calling Uniden customer service at [phone].

YOUR NEW PHONE

PROBLEM SUGGESTION

The charge light won’t
come on when the
handset is placed in
the base.

The audio sounds
weak and/or scratchy.

Can’t make or
receive calls.

The handset doesn’t
ring or receive a page.

• Make sure the AC adapter is plugged into the base
and wall outlet.

• Make sure the handset is properly seated in the base.

• Make sure the charging contacts on the handset and
base are clean.

• Make sure that the base antenna is in a
vertical position.

• Move the handset and/or base to a different location
away from metal objects or appliances and try again.

• Check both ends of the base telephone line cord.

• Make sure the AC adapter is plugged into the base
and wall outlet.

• Disconnect the AC adapter for a few minutes, then
reconnect it.

• Place the handset back on the charging cradle for a
few seconds. The
the phone has been reset.

• The Nickel-Cadmium battery pack may be weak.
Charge the battery on the base for 15-20 hours.

• Be sure the antenna in in a vertical position.

• The handset may be too far away from the base.
Place the base away from appliances or metal objects.

• Place the handset back on the charging cradle for a
few seconds. The
the phone has been reset.

status LED blinks indicating that

status LED blinks indicating that

TROUBLESHOOTING

53

PROBLEM SUGGESTION

The answering system
does not work.

Messages are
incomplete.

After a power failure,
the outgoing message
is deleted.

No sounds on the base
unit speaker during
call monitoring or
message playback.

Cannot access remote
call-in features from
another touch-tone
phone.

• Make sure the base unit is plugged in.

• Make sure that the answering system is turned on.

• The incoming messages may be too long.
Remind callers to leave a brief message.

• The memory may be full. Delete some or all of the
saved messages.

• Record your greeting again.
The prerecorded message remains.

• Adjust the speaker volume on the base.

• Make sure you are using the correct PIN code.

• Make sure that the touch-tone phone you’re using
can transmit the tone for at least two seconds. If it
cannot, you may have to use another phone to access
your message.

• When the base is in use, you cannot access remote
call-in features.

54

MEMO

55

MEMO

56

At Uniden, we’ll take care of you!

If you need any assistance with this product, please call our Customer Hotline at

1-800-297-1023

PLEASE DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE.

Our Uniden representatives will be happy to help you with any matters regarding the operation of

this unit, available accessories, or any other related matters.

Hours: M-F 7:00a.m. to 7:00 p.m., CST

Thank you for purchasing a Uniden product.