Uniden EXS 9995 User Manual
CONTROLS AND FUNCTIONS
Fold out the front
cover of this owner’s
manual to use the
handy CONTROLS AND
FUNCTIONS page
for reference.
CONTENTS
Controls and Functions ........................Inside front cover
Introduction to Your New Phone ......................................2
Welcome ..............................................................................................2
Features ................................................................................................2
Included in Your Package......................................................................3
Installing and Adjusting Your Phone ..............................4
Selecting a Location..............................................................................4
Desk/Tabletop Installation....................................................................5
Wall Installation....................................................................................6
Installing the Handset Battery Pack......................................................8
Charging the Battery Pack....................................................................9
Cleaning the Battery Contacts............................................................10
Setting the Pulse/Tone Switch ............................................................10
Adjusting the Volume Controls ..........................................................11
Installing the Beltclip..........................................................................12
Headset Installation............................................................................13
Automatic Digital Code Security........................................................13
Using Your New Phone ....................................................14
Making and Receiving Calls................................................................14
Answering a Call from the Base..........................................................15
Answering a Call from the Handset....................................................16
Making a Call from the Handset........................................................16
Using the Tone Feature ......................................................................17
Flash and Call Waiting........................................................................17
Using Redial ......................................................................................18
Placing a Call on Hold........................................................................18
Using the Mute Feature ......................................................................19
Using the Page Feature........................................................................19
2-Line Operation................................................................................20
3-Way Conferencing ..........................................................................21
4-Way Conferencing ..........................................................................22
Using Your EXS 9995 Intercom..........................................................23
Transferring a Call ..............................................................................24
Traveling Out-Of-Range ....................................................................25
OF YOUR OWNERS MANUAL
Storing a Phone Number in Memory..................................................26
Editing a Phone Number in Memory ................................................28
Erasing a Number from Memory........................................................30
Using Memory Dialing ......................................................................32
Using Caller ID..................................................................34
Using your Answering System ........................................42
Setting Your Greeting..........................................................................43
Selecting the Message Record Time ....................................................45
Selecting a PIN cord ..........................................................................45
Setting Ring Time Switch ..................................................................46
Using Your Answering System ............................................................47
Repeating a Message ..........................................................................48
Skipping a Message ............................................................................48
Deleting a Message ............................................................................49
Voice Memo........................................................................................49
Recording a Conversation ..................................................................50
Remote Access away from Home ........................................................51
Remote Room Monitor......................................................................52
Troubleshooting................................................................53
Quick Reference Chart ......................................................................53
Introduction
Installing and
Adjusting
Using Your
New Phone
Using
Caller ID
Using Your
Answering System
Troubleshooting
CONTENTS
WELCOME
Congratulations on your purchase of the Uniden EXS 9995 cordless telephone.
This phone is designed for reliability, long life, and outstanding performance
utilizing the latest 900 MHz Spread Spectrum Technology.
FEATURES
• 900 MHz Spread Spectrum Technology
• 2-Line Operation
• Call Waiting/Caller ID
• 30 Minutes of Recording Time
• Time and Day Stamp
• 3 and 4-Way Conference Calling
• Speakerphone
• Back-up Power Supply with Optional Battery Pack
• 3-Line, 16-Character LCD Handset Display
TO YOUR NEW PHONE
• Backlit Keypad
• Headset Compatible
• Handset Earpiece and Ringer Volume Control
• 20 Channel AutoScan
• 30 Memory Dialing Locations
• 80 Number Caller ID Memory
• 3 Number Redial Memory
• 2-way Page/Intercom
• Hearing Aid Compatible
• Redial, Flash, and Pause
• Pulse/Tone Dialing
• 7-Day Standby Battery Time
• 4-Hour Talk Time
• 2 Line Integrated Telephone Answering Device (ITAD)
• Remote Message Retrieval and Room Monitor
• Toll Saver
• Selective Greeting (Outgoing Message)
• Conversation Recording
Digital Spread Spectrum Technology utilizes a “wider frequency
band” vs. a “single narrow band” used in standard digital transmissions. The result
is a more secure conversation with the clarity of digital sound, extended range, and
minimal interference from other cordless phones.
TM
Random Code
for the handset and base. This feature prevents unauthorized calls as a result of your
phone being activated by other equipment.
digital security automatically selects one of over 65,000 codes
INTRODUCTION
2
To get the most from your
phone, please read this
owner’s manual thoroughly.
Be sure to complete and
mail the product
registration form.
INCLUDED IN YOUR PACKAGE
Handset Base AC Adapter
If any of these items are
missing or damaged,
contact the Uniden Parts
Department at (800) 554-
3988. Hours are from 8:30
a.m. to 5:00 p.m. Central
Time, Monday through
Friday. We can also be
reached on the web at
.uniden.com.
www
You must have a two-line
subscription from your
phone company to realize
the capability of your twoline phone.
Rechargeable
Battery
Long Telephone
Cord
Short Telephone
Cord
Wall Mount
Adapter
• This Owner’s Manual
• Precautions and Important Safety Instructions
• Registration Card
Beltclip
3
SELECTING A LOCATION
Before choosing a location for your new phone, read the Installation Considerations
included in the Precautions and Important Safety Instructions brochure. Here are
some important guidelines you should consider:
• The location should be close to both
a phone jack and a continuous power
outlet. (A continuous power outlet is
an AC outlet which does not have a
switch to interrupt its power.)
• Keep the base and handset away from
sources of electrical noise such as
motors and fluorescent lighting.
• Be sure there is sufficient space to rotate the base antenna fully vertical.
• The base can be placed on a desk, tabletop or mounted on a standard wall plate.
• You should charge your handset for 15-20 hours before connecting the phone line.
• If your second phone line has a separate jack, place your phone so you can access
both jacks.
AND ADJUSTING YOUR PHONE
INSTALLING
4
Before using your phone,
charge the Nickel-Cadmium
battery pack for 15-20 hours.
DESK/TABLETOP INSTALLATION
1. Plug the AC adapter cord into the 10V DC input jack on the back of the base.
2. Wrap the AC adapter cord around the strain relief notch.
3. Plug the AC adapter into a standard 120V AC wall outlet.
Place the power cord so that
it does not create a trip
hazard or where it could
become chafed and create a
fire or electrical hazard.
Use only the Uniden AC
adapter supplied with this
phone. DO NOT use an
outlet controlled by a
wall switch.
4. Charge the battery (refer to Charging the Battery Pack, page 9).
5. Plug one end of the long telephone cord into the
TEL LINE 1/2 jack on the back
of the base.
6. Plug the other end of the cord into the telephone jack on the wall.
7. Set the base on a desk or tabletop.
Place the handset on the base with the
keypad either facing up or down. Raise
the antenna to a vertical position.
5
Place the power cord so that
it does not create a trip
hazard or where it could
become chafed and create a
fire or electrical hazard.
WALL INSTALLATION
▼ Standard wall plate mounting
This phone can be mounted on any standard telephone wall plate.
1. Snap the wall mount adapter into the
bottom of the base as shown.
2. Plug the AC adapter into the base.
3. Place the AC adapter cord inside the
molded wiring channel.
Wrap the cord around the strain relief
notch.
4. Plug the AC adapter into a standard 120V
AC wall outlet.
DO NOT use an outlet
controlled by a wall switch.
6
5. Plug one end of the short telephone cord into the
TEL LINE 1/2 jack on the
back of the base. Plug the other end into a standard telephone jack.
If your second line has a separate jack, plug the other cord into the base
and wall jack.
6. Align the mounting slots on the base with the mounting posts on the wall. Push
in and down until the phone is firmly seated.
7. On the base unit, pull the handset
retainer out of the slot. Rotate it
clockwise 180 degrees.
Before you plug the other
end of the telephone cord
into the modular jack on the
wall, charge the battery (See
Charging the Battery Pack,
page 9).
Be careful not to insert the
mounting screws into
possible electrical hazards
such as cables, wiring,
or pipes.
8. Flip the retainer from front to back.
Slide it back into the slot so that the
lip of the retainer is up and the
▼ is
down. The retainer holds the handset
in place.
▼ Direct wall mounting
If you don’t have a standard wall plate, you can mount your phone directly to the
wall. Before doing this, consider the following:
• Select a location away from electrical cables, pipes, or other items behind the
mounting location that could cause a hazard when inserting the screws into
the wall.
• Mount your phone near a working phone jack to avoid excessive cord lengths.
• Make sure the wall material is capable of supporting the weight of the base and
the handset.
1. Insert two #10 mounting screws (with 1-3/8 inches
minimum length and the appropriate anchoring
device) into the wall 3-15/16 inches apart. Allow
about 3/16 of an inch between the wall and screw
heads for mounting the phone.
2. Refer to steps 1 through 8 on page 6 and 7 to
mount the telephone.
7
Use only Uniden Battery
(model BT-999) supplied
with your phone.
INSTALLING THE HANDSET BATTERY PACK
1. Press the battery cover release.
Slide cover off.
2. Install the nickel-cadmium battery
with the label down.
3. Slide the battery cover forward until
it snaps into place
8
CHARGING THE BATTERY PACK
▼ Initial battery charging
Before connecting your phone for the first time, charge the rechargeable battery pack
for 15-20 hours without interruption.
1. Place the handset on the base.
Please visit your authorized
Uniden dealer to obtain an
extra battery pack or contact
the Uniden Parts Department
at (800) 554-3988. Hours are
from 8:30 a.m. to 5:00 p.m.
Central Standard Time,
Monday through Friday.
2. Make sure that
status LED lights.
If the LED doesn’t light, be sure the AC
adapter is plugged in and the handset
makes good contact with the base
charging contacts.
▼ Charging optional battery packs
The base of your phone is equipped with a compartment for charging an extra
battery pack for use in your handset. You can obtain an extra battery pack
from your authorized Uniden dealer.
1. Pull the cover of battery charger.
2. Put the battery pack in the compartment
with contacts facing down.
3. Replace the charge cover.
4. Charge the battery for 24 hours. When charging is complete, and spare battery is
needed, lift the latch to remove the battery pack. To install the charged battery
into the handset, see Installing the Handset Battery Pack, page 8.
In the event of a power failure, your spare battery pack temporarily
provides power for the base so you can still use your phone.
status LED blinks red when the base is powered by the spare battery.
9
▼ Low battery indicator
When the battery pack is very low and needs to
be charged, the phone is programmed to
eliminate some functions to save power. If the
phone is not in use,
<Low Battery>
flashes. If the phone is in use, <Low
Battery>
flashes and the handset beeps.
CLEANING THE BATTERY CONTACTS
To maintain a good charge, clean all
charging contacts on the handset and base
about once a month. Use a pencil eraser or
other contact cleaner. DO NOT use liquids or
solvents; you may damage your phone.
<Low Battery>
Most phone systems use tone
dialing. Check with your
local phone company if
you’re not sure whether your
system is tone or pulse.
10
SETTING THE PULSE/TONE SWITCH
Be sure the PULSE/TONEswitch is the
TONEposition unless your local phone
system uses pulse dialing.
To disable the handset’s
ringer, set ringer on the
bottom of the handset to off.
ADJUSTING THE VOLUME CONTROLS
▼ Handset ringer volume
Remove the handset from the base. Press the
vol ▲ or ▼ key on the handset to set the
handset ringer volume. There are two ringer
volume settings; high and low.
To select the high volume setting, press
vol ▲
<Ringer High>
key. The following screen displays:
To select the low volume setting, press
vol ▼
<Ringer Low>
key. The following screen displays:
▼ Handset ringer switch
This switch turns the handset ringer on
or off.
▼ Handset earpiece volume
There are four volume settings for the handset earpiece; loud, high, medium and
normal. The handset earpiece volume can be adjusted only during a call.
To lower the volume, press
handset displays
<Loud>, <High>, <Medium> or <Normal> indicating
vol ▼ key. To raise the volume, press vol ▲ key. The
the current volume setting.
▼ Base ringer volume
The ringer control for the base of your EXS
9995 allows you to turn the ringer
LO/HI volume.
select
OFF or to
▼ Base speaker volume
To control the speaker volume of the base,
adjust the
volume key as desired.
11
If you have wall mounted
the base, you must remove
the beltclip to charge the
handset with facing forward.
INSTALLING THE BELTCLIP
▼ To attach the beltclip
Insert the beltclip into the holes on each
side of the handset.
Press down until it clicks.
▼ To remove the beltclip
Pull both side of the tabs from the holes.
12
Use only the Uniden HS910
headset specifically designed
for Spread Spectrum phones.
You may hear a buzz or
hum on other headsets.
HEADSET INSTALLATION
Your phone may be used with an optional
headset, the Uniden HS910. To use this
feature, simply plug the headset plug into
the headset jack. Your phone is ready for
hands-free conversation.
If you are using an optional headset, you must still use the handset
keypad for phone operations.
AUTOMATIC DIGITAL CODE SECURITY
To prevent other parties from making unauthorized calls on your phone line, a
digital code was added to the EXS 9995. Your phone’s handset and base share this
code. If the phone experiences a power failure, you must reset the digital security
code by placing the handset in the base.
Keep the headset wire away
from handset and base
antennas.
▼ To reset the digital security code
1. Remove the handset from the base,
hold down
page/int’com and you will
hear the beep.
2. Replace the handset on the base while
holding
page/int’com. The paging stops.
3. Wait for 5 seconds.
The
status LED flashes to indicate that
the digital security code is reset.
13
MAKING AND RECEIVING CALLS
▼ Basic 2-line operation
Fold out the front cover of
this owner’s manual to use
the CONTROLS AND
FUNCTIONS diagram
for reference.
To answer
a call
To make
a call
To hang up
Handset On Base
AutoTalk On-
Pick up handset.
AutoTalk Off-
Pick up and press
line 1 or line 2.
1. Pick up handset.
2. Press
line 1 or line 2.
3. Listen for dial tone.
4. Dial number.
or
1. Pick up handset.
2. Dial number.
3. Press
line 1 or line 2.
Press line 1 or line 2, or return the handset to the
base (AutoStandby).
Handset Off Base
Press
line 1, line 2 or
any key.
1. Press line 1 or line 2.
2. Listen for dial tone.
3. Dial number.
or
1. Dial number.
2. Press
line 1 or line 2.
Base Only
Press line 1 or line 2.
Press line 1 or line 2.
14
1. Pick up handset.
2. Press
line 1 or line 2.
3. Listen for dial tone.
4. Press
YOUR NEW PHONE
To redial
redial.
or
1. Pick up handset.
2. Press
redial
repeatedly until the
number you want to
dial appears.
3. Press
line 1 or line 2.
USING
1. Press
line 1 or line 2.
2. Listen for dial tone.
3. Press
redial.
or
1. Press
redial
repeatedly until the
number you want to
dial appears.
2. Press
line 1 or line 2.
You must have a 2-line subscription from your phone company to
use the 2-line features.
When you have connected power and a telephone line to your EXS 9995, the phone
is in “Standby mode”, ready to receive and make calls.
For clarity, the instructions in this User’s Manual designates line 1 unless the
procedure requires using line 2. The same instructions apply to line 2.
ANSWERING A CALL FROM THE BASE
1. The base rings. The corresponding
line 1 LED on the base flashes.
2. Press the
3. When you finish the call, press
line 1 button and speak.
The base microphone is located under the phone.
Position yourself as near to the base as possible and speak clearly.
line 1 to hang up.
15
AutoStandby automatically
hangs up when you place
the handset on the base.
There is no need to press
line 1 or line 2to hang up.
ANSWERING A CALL FROM THE HANDSET
1. The handset rings and the following
screen appears:
2. Press
line 1 to answer your call.
<Call>
Line 1
Current volume setting appears on the
LCD display.
3. When you finish the call press
line 1
on the handset, or return the handset
to the base.
MAKING A CALL FROM THE HANDSET
▼ Dialing from Talk Mode
1. Pick up the handset.
16
2. Press
line 1.
3. Dial the number on the keypad,
or use one of the memory features.
(See Using Memory Dialing, page 32).
4. When you finish the call, press
or return the handset to the base.
line 1,
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