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Thank you for choosing the Uniden EXS 9910 cordless telephone.
Features
Introduction
This phone is designed for reliability, long life, and outstanding
performance utilizing the latest in 900 MHz Spread Spectrum
technology.
Note: Some illustrations in this manual may differ from the
actual unit for explanation purposes.
• 900 MHz Digital Spread Spectrum Technology
• 24 Enhanced Memory Dial Location
TO YOUR NEW PHONE
• 32 Digit Redial
• 2nd Battery Capability
• Backup Power Supply with Optional Battery Pack
• Flash and Pause
• Pulse / Tone Dialing
• Page
• 4 Hour Talk Time
• 7 Day Standby Battery Time
• Handset Earpiece and Ringer Volume Control
• Hearing Aid Compatible
• Lighted Keypad
Digital Spread Spectrum Technology utilizes a “wider
frequency band” vs. a “single narrow band” used in standard
digital transmissions. The result is a more secure conversation
with the clarity of digital sound, extended range, and minimal
interference from other cordless phone.
Random Code™ digital security automatically selects one of
over 65,000 codes for the handset and base.
These features enhance your phone’s security and also
prevent unauthorized calls as a result of your phone being
activated by other equipment.
The EXS 9910 features include AutoTalkTMand AutoStandby
AutoTalk allows you to answer a call by just removing the
handset from the base so you don’t have to waste time
INTRODUCTION
pushing buttons or flipping switches. AutoStandby allows you
hang up by simply returning the handset to the base.
TM
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vol
DIGITAL SPREAD SPECTRUM
batttalk
mute rdl/pmem
abc def
ghi mno
pqrs tuv wxyz
oper
tone
m1 m2 m3 m4
jkl
12 3
45 6
78 9
0#
talk flash
open
backup battery
page/find
power
status
900MHz
DIGITAL
SPREAD
SPECTRAM
5
10
6
7
8
9
11
13
14
15
17
16
12
1
2
3
4
23
21
22
24
18
19
20
Controls and functions
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25 26 27
1. Handset antenna
2. Headset jack cover
3. Handset battery compartment
4. Handset ring switch
5. Handset speaker
6. Talk/Batt LED
7. Talk key
8. Volume down key
9. Mute key
10. Tone key
11. Handset microphone
12. Volume up key
13. Flash key
14. Redial/Pause key
15. Memory key
16. One-touch memory keys
17. Handset battery charging contacts
18. Handset retainer clip
19. Spare battery charge compartment
20. Base charging contacts
21. Base antenna
22. Status LED
23. Power LED
24. Page/Find key
25. Pulse-Tone switch
26. DC power input
27. Phone jack
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Introduction / Features...............inside front cover
Contents
Controls and Functions ..............inside front cover
Getting Started
Read this first..........................................................3
Step 1: Checking the package contents...............4
Step 2: Setting up the base unit ...........................5
Mounting the base unit on a wall ...........8
Step 3: Installing the handset battery pack........10
Charging optional battery packs............11
Automatic digital code security ..............12
Basics
Making a call ........................................................13
Receiving a call ....................................................14
Flash and Call Waiting .........................................15
Adjusting the ringer and earpiece volume.........15
Redialing a call.....................................................16
Mute ......................................................................16
Using page feature...............................................17
Memory Dialing
Storing phone numbers .......................................18
Making calls with memory dialing ......................19
Erasing a stored phone number..........................20
OF YOUR OWNER’S MANUAL
Additional Information
Installing the beltclip............................................21
Headset installation..............................................21
Note on power sources .......................................22
Maintenance..........................................................22
Troubleshooting ................................................23
Specifications .....................................................24
Index....................................................................25
Getting Started
Basics
Memory Dialing
Additional
Information
CONTENTS
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This cordless telephone must be set up before use. Follow these steps;
open
backup battery
page/find
power
status
DIGITAL
SPREAD
SPECTRAM
900MHz
Read this first
Step 1 (page 4)
Unpack and check the telephone and accessories.
Step 2 (page 5 to 9)
Next, choose the best location to set
up the base unit.
Base unit
Step 3 (page 10 to12)
Then, insert the battery pack into the handset.
You must charge the battery pack for more
than 16 hours before using the phone.
Handset
3
GETTING STARTED
About the digital security code
This cordless telephone uses a digital security code to prevent
unauthorized access to your base unit. This security code prevents
other cordless handsets from making calls through your base unit.
A random security code will be assigned automatically between
your base unit and handset when you charge the battery pack for
the first time.
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Make sure you have received the following items in the package.
open
backup battery
page/find
power
status
DIGITAL
SPREAD
SPECTRAM
900MHz
Checking the package contents
If any of these items are missing or damaged, contact the
Parts Department
• Base unit • Handset • AC adapter (AD-420)
(see below).
Uniden
• Rechargeable
battery pack
(BT-999)
• This Owner's Manual
• Precautions and Important Safety Instructions
• Registration Card
• Quick Reference Guide
Uniden Parts Department
(800) 554-3988
Hours: M-F 8:00 AM to 5:00 PM CST.
We can also be reached on the web at www.uniden.com.
• Telephone line
cord (2)
• Memo sticker (2)
• Wall mount adapter
• Beltclip
4
Page 8
Do the following steps.
Setting up the base unit
• Choose the best location
• Connect the base unit
• Choose the dialing mode
Choose the best location
Before choosing a location for your new phone, read the
INSTALLATION CONSIDERATIONS included in the PRECAUTIONS
AND IMPORTANT SAFETY INSTRUCTIONS brochure. Here are some
important guidelines you should consider:
Avoid heat sources, such as
radiators, air ducts, and sunlight
Avoid television sets
and other electronic
equipment
Choose a central location
Avoid noise sources such as a window
by a street with heavy traffic
Avoid microwave ovens
Avoid excessive
moisture, extremely low
temperatures, dust,
mechanical vibration, or
shock
Avoid personal
computers
Avoid other cordless
telephones
• You should charge your handset for more than 16 hours before
using the phone.
• The location should be close to both a phone jack and continuous
power outlet which is not switchable.
• Keep the base and handset away from sources of electrical noise
such as motors and fluorescent lighting.
• Be sure there is suf ficient space to raise the base antenna
fully vertical.
• The base can be placed on a desk, tabletop or mounted on a
standard wall plate.
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Route the cord.
To AC outlet
To telephone outlet
To TEL LINE
To DC IN 9V
AC adapter
(supplied)
Telephone line cord
(supplied)
1
2
Place the power cord so it
open
backup battery
page/find
message
status
DIGITAL
SPREAD
SPECTRAM
900MHz
does not create a trip
hazard, or where it could
become chafed and create
a fire or electrical hazard.
Connect the base unit
If you want to install the base unit on the wall, see page 8.
1 Connect the telephone line cord to the TEL LINE jack and to
a telephone outlet.
2 Connect the AC adapter to the DC IN 9V jack and to a
standard 120V AC wall outlet.
3 Set the base unit on a desk or
tabletop and place the handset
on the base unit.
Then raise the antenna to a
vertical position.
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Page 10
Use only the supplied AD-420 AC
PULSE
TONE
adapter. Do not use any other AC
adapter.
Connect the AC adapter to a
continuous power supply.
Place the base unit close to the
AC outlet so that you can unplug the
AC adapter easily.
Polarity of the plug
If your telephone outlet isn't modular,
contact your telephone company for
assistance.
Modular
Choose the dialing mode
Depending on your dialing system, set the PULSE-TONE switch as
follows:
If your dialing system is Set the switch to
Tone
Pulse
If you aren't sure of your dialing system
Make a trial call with the PULSE-TONE switch set to
If the call connects, leave the switch as is; otherwise, set to
TONE
PULSE
TONE
.
PULSE
.
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Standard wall plate mounting
2
6
4
7
7
3
5
AC adapter
Wall plate
AC outlet
Mounting the base unit on a wall
This phone can be mounted on any standard telephone wall
plate.
1
adapter into the
notches on the base.
2 Plug the telephone
1 Snap the wall mount
line cord to the
TEL LINE jack and the
AC adapter to the
DC IN 9V jack.
3 Plug the telephone
line cord into the
telephone outlet.
4 Wrap the AC adapter
2 - 7
cord inside the
molded wiring
channel. Then wrap
the cord around the
strain relief notch.
5 Plug the AC adapter
into a standard
120V AC wall outlet.
6 Raise the antenna to a
vertical position.
7 Align the mounting
slots on the base. with
the mounting posts on
the wall. Push in and
down until the phone
is firmly seated.
8
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TOP
3/16 in.
3-15/16 in.
Handset retainer
If the handset beltclip is
attached, you cannot
charge the handset facing
forward when the phone is
mounted on the wall (See
page 21).
8 On the base unit, pull the
handset retainer out of the slot.
Rotate it clockwise
180 degrees.
9 Flip the retainer from front to
back. Slide it back into the slot
DIGITAL
SPREAD
SPECTRAM
900MHz
Direct wall plate mounting
If you don't have a standard wall plate, you can mount your phone
directly to the wall. Before doing this, consider the following:
• Avoid electrical cables, pipes, or other items behind the mounting
location, that could cause a hazard when inserting screws into
the wall.
• Try to mount your phone within 10 - 15 feet of a working phone
jack to avoid excessive cord lengths.
• Make sure the wall material is capable of supporting the weight of
the base and handset.
so that the lip of the retainer is
up and the oval is down. The
retainer holds the handset
in place.
9
1 Insert two mounting screws
into the wall, (with their
appropriate anchoring device),
3-15/16 inches apart. Allow
about 3/16 of an inch between
the wall and screwheads for
mounting the phone.
2 Refer to steps 1 through 9 on
page 8 - 9 to mount the
telephone.
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Installing the handset battery pack
open
backup battery
page/find
power
status
DIGITAL
SPREAD
SPECTRAM
900MHz
status
LED
Label face
Charge the battery pack for more than 16 hours before you start
using your phone.
1 Press in on the battery cover
release and slide the cover
down until it comes off.
2 Install the nickel-cadmium
battery with the label facing
down.
3 Slide the battery cover on
until it snaps into place.
4 Place the handset on the
base.
Use only Uniden Battery (BT-999) supplied with your
phone.
5 Make sure that the “
LED lights. If the LED
doesn’t light, check to see
that the AC adapter is
plugged in and that the
handset makes good contact
with the base charging
contacts.
status
”
10
Page 14
Even when the battery
page/find
power
status
open
backup battery
page/find
power
status
Charging optional battery packs
pack is not being used, it
will gradually discharge
over a long period. For
optimum performance, be
sure to return the handset
to the base unit after a
telephone call for
charging the battery.
Rechargeable batteries
have a memory effect that
reduces standby and talk
time. To avoid this
memory effect, on a
monthly basis, use the
phone until the
talk/batt
LED blinks.
Then charge the battery
for 16 hours.
Please visit your
authorized Uniden dealer
to obtain an extra battery
pack or contact the
Uniden parts department
at (800)554-3988. Hours
are from 8:00 a.m. to 5:00
p.m. Central Time,
Monday through Friday.
Battery use time (per charge)
From fully charged
• Four hours coutinuous use.
• Seven days when the handset is in the standby mode.
When the battery charge becomes low
When the voltage of battery pack in the handset is very low and
needs to be charged, the phone is programmed to eliminate
functions in order to save power. If the battery charge becomes
talk/batt
LED blinks. If the phone is in use, the handset beeps.
Complete your conversation as quickly as possible and return the
handset to the base unit for charging.
Cleaning the battery contacts
To maintain a good charge, it is important to clean the battery
contacts on the handset and base unit about once a month. Use a
pencil eraser or other contact cleaner.
Do not use any liquids or solvents.
The base unit of your phone is equipped with a compartment for
charging an extra battery pack for use in your handset. You can
obtain an extra battery pack from your authorized Uniden
dealer.
1. Pull the cover of battery charger.
2. Put the battery pack in the
compartment with contacts
facing down.
3. Charge the battery for 21 hours.
To install the charged battery into
the handset, refer to “Installing the
handset battery pack”, page 10.
In the event of a power
failure, your spare battery
pack can be used as a
back-up power supply for
the base unit.
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Page 15
To prevent other parties from making unauthorized calls on your
Automatic digital code security
phone line, a digital code was added to the EXS 9910. Your
phone’s handset and base share this code, which is randomly set
each time you place the handset on the base.
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ª
•
/tone
Making a call
talk
If the
talk
talk/batt
never stops flashing, place
the handset on the base
for at least five seconds
and make a call again.
LED
1 Press . The
talk/batt
LED lights.
2 Dial the phone number.
3 To hang up, press or return the
handset to the base.
Other Operations
To Do this
To adjust the ear speaker volume Press or during the call.
To temporarily switch to tone dial Press . The following
(When the base is set to pulse numbers dialed will be sent as
mode) tone dialing.
13
BASICS
Page 17
Handset on the base
Receiving a call
talk
talk
talk
talk
When you receive a call
during a page or memory
storing, pressing only the
key connects a
call.
1 Phone rings. The
flashes.
talk/batt
LED
2 Pick up the handset and begin
speaking.
3 To hang up, press or return
the handset to the base.
Handset off the base
1 Phone rings. The
flashes.
talk/batt
LED
2 Press or any key and begin
speaking.
3 To hang up, press or return
the handset to the base.
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flash
•
ª
Adjusting the ringer and earpiece volume
1
4
Flash and Call Waiting
If you have “Call Waiting” service and a call
flash
flash
flash
ª
•
flash
1
4
3
2
•
ª
ringer
off on
•
ª
waiting tone sounds while you are on a call,
press to accept the waiting call.
There is a short pause, then you will hear
the new caller. To return to the original
caller, press again.
Ringer tone
The phone has four types of ringer tone.
In standby mode, press and
- on the keypad.
Ringer volume
In standby mode, press for high
and for low.
To turn the ringer off,
set the
ringer on/off switch to off.
ringer
off on
Handset earpiece volume
The phone has four earpiece volume levels, Normal, Medium, High,
and Loud. Pressing or during a telephone call will change
the earpiece volume of the handset. This setting will remain in effect
after the telephone call has ended.
When you press in Loud mode or press in Normal mode,
error sound beeps.
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Mute
mute
mute
The last phone number dialed can be quickly redialed.
Redialing a call
talk
rdl/p
talk
If the recently dialed
number exceeds 32 digits,
only the first 32 digits are
retained for redialing.
1 Press . The
lights.
talk/batt
LED
2 Press .
3 Press or place the handset on
the base to hang up.
You can turn off the handset microphone so that the person you
are talking with cannot hear you.
1 Press during a telephone call.
The
talk/batt
The other party will not be able to
hear you although you can hear
them.
LED blinks.
2 To cancel mute, press again.
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page/find
open
backup battery
page/find
power
status
DIGITAL
SPREAD
SPECTRAM
900MHz
Using page feature
If the handset was paged
talk
during a call, you can
cancel it by pressing
.
To locate the handset (while it’s off the
base), press on the base.
The handset beeps for 15 seconds.
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mem
You must press a key
Storing phone numbers
mem
m1
m4
within 30 seconds or the
phone will return to
standby. If you return the
handset in the cradle, the
phone will return to
standby too.
Your EXS 9910 stores up to 24 numbers in the handset.
1 Press while in standby mode.
The
talk/batt
2
Dial the number you wish to store (up
to 16 digits).
3
Press again.
LED flashes.
4 Enter a two-digit number (01 - 20) or
press one of the One-touch memory
keys ( - ) to select the
memory location where you wish to
store the number.
DIALING
MEMORY
5 The
Use the supplied memo sticker to write stored
numbers.
talk/batt
A confirmation beep indicates the
number has been stored.
LED goes out.
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Memory dialing
talk
Making calls with memory dialing
talk
mem
talk
m1
m4
1 Press . The
lights.
2 Press .
3 Enter a two-digit number (01 - 20)
to select the memory location you
wish to dial.
4 To hang up, press or return
the handset to the base.
One-touch memory dialing
1 Press one of the One-touch memory
keys ( - ) you wish to
dial.
2 To hang up, press or return
the handset to the base.
talk/batt
LED
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1 Press in the standby mode.
mem
Erasing a stored phone number
mem
m1
m4
The
talk/batt
LED flashes.
2 Press again.
3 Enter the memory location number
(01 - 20 or - ) you wish to
delete. A confirmation beep indicates
the number has been erased.
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To attach the beltclip
headset
jack
Installing the beltclip
Headset installation
To remove the beltclip
If you have wall mounted
the base, you must remove
the beltclip to charge the
handset facing forward.
Insert the beltclip into the holes
on each side of the handset.
Press down until it clicks.
INFORMATION
Pull both sides of the beltclip to
release the tabs from the holes.
Your phone may be used with
an optional headset. To use
this feature, simply plug any
standard 2.5mm headset plug
into the headset jack. Your
phone is ready for hands-free
conversation.
21
ADDITIONAL
Page 25
Battery replacement
Note on power sources
Maintenance
and handling
When the operating time
becomes short, even after a
battery is recharged, please
replace the battery.
With normal usage, your
battery should last about one
year.
Please contact your place of
purchase for a replacement
battery.
Power Failure
During the period that the
power is off, you will not
be able to make or receive
calls with the telephone.
RECYCLING NICKELCADMIUM BATTERIES
NICKELCADMIUM
BATTERIES
MUST BE
Ni-Cd
Nickel-cadmium cells are used
in the battery pack. Please
take your used nickelcadmium battery packs to a
store that recycles nickelcadmium batteries.
DISPOSED OF
PROPERLY.
Caution
• Use the specified battery pack.
• Do not remove the battery from the handset to charge it.
• Never throw the battery into a fire, disassemble it, or heat it.
• Do not remove or damage the battery casing.
When slightly dirty
Wipe with a soft, dry cloth.
When very dirty
Wipe with a soft cloth that has
been dampened with diluted,
neutral detergent. Dry with a
dry cloth.
When the charging
terminals become dirty
Wipe with a pencil eraser or
other contact cleaner.
Caution
Do not use paint thinner,
benzene, alcohol, or other
chemical products. Doing
so may discolor the surface
of the telephone and
damage the finish.
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If your phone is not performing to your expectations, please try
talk
Troubleshooting
these simple steps first.
Symptom
The
status
LED won't
come on when the
handset is placed in
the base unit.
The audio sounds
weak and/or scratchy.
Can't make or receive
calls.
The handset doesn't
ring or receive a page.
Suggestion
• Make sure the AC adapter is plugged
into the base unit and wall outlet.
• Make sure the handset is properly
seated in the base unit.
• Make sure the charging contacts on the
handset and base unit are clean.
• Make sure that the base unit antenna is
in a vertical position.
• Move the handset and or base unit to a
different location away from metal
objects or appliances and try again.
• Make sure that you are not too far from
the base.
• Check both ends of the base unit
telephone line cord.
• Make sure the AC adapter is plugged
into the base unit and wall outlet.
• Disconnect the AC adapter for a few
minutes, then reconnect it.
• Make sure is pressed.
• The battery pack may be weak. Charge
the battery on the base unit for more
than 16 hours.
• The handset may be too far away from
the base unit.
• Place the base unit away from
appliances or metal objects.
• Make sure Ringer switch is ON.
TROUBLESHOOTING
23
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General
Specifications
The EXS 9910 complies with FCC Parts 15 and 68.
Frequency control: PLL
Modulation: Frequency shift keying
Operating temperature: 0°C to +50°
C (+32°F to +122°F)
Base unit
Frequency: 904.2 MHz to 925.8 MHz (20 channel)
Power requirements: 9V 350mA (from AC adapter)
Size:
Weight: Approx. 15.7 oz. (Approx. 445 g)
5-5/32 in. (W) x 2-1/2 in. (D) x 8-57/64 in. (H)
(131 mm (W) x 63.6 mm (D) x 226 mm (H))
Handset
Frequency: 904.2 MHz to 925.8 MHz (20 channel)
Power requirements:
Size (without antenna):
Weight:
Battery: BT-999
Specifications, features, and availability of optional
accessories are all subject to change without prior notice.
Rechargeable Nickel-Cadmium battery pack
2-17/64 in. (W) x 2-1/32 in. (D) x 7-1/64 in. (H)
(57.6 mm (W) x 51.7 mm (D) x 178 mm (H))
Approx. 9.4 oz. (267 g) (including battery)
Capacity 600 mAH, 3.6V
Talk mode 4 hours TYP
Standby mode 7 days TYP
At Uniden, we’ll take care of you!
If you need any assistance with this product, please call our Customer Hotline at
1-800-297-1023
PLEASE DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE.
Our Uniden representatives will be happy to help you with any
matters regarding the operation of this unit, available accessories,
or any other related matters.
Thank you for purchasing a Uniden product.
Hours: M-F 7:00 AM to 7:00 PM CST.
SPECIFICATIONS
24
Page 28
A, B
Index
Battery pack
Preparing and
charging ..........................10
Replacement and
handling..........................22
Beltclip installation ...............21
C
Connection..............................6
D
Dialing mode ..........................7
Digital security code........3, 12
E, F, G
Earpiece volume...................15
H, I, J, K, L
Handset ringer tone .............15
Headset installation..............21
M, N, O
Maintenance..........................22
Making a call ........................13
Memory dialing
Making calls
with memory dialing......19
Erasing a stored
phone number................20
Storing phone
numbers..........................18
Mounting the base unit
to a wall ..................................8
Mute ......................................16
P, Q
Package contents....................4
Page feature ..........................17
R
Receiving a call ....................14
Redialing a call.....................16
S
Setup
Base unit...........................5
Handset...........................10
Specifications........................24
T, U, V, W, X, Y, Z
Troubleshooting....................23
25
INDEX
Page 29
26
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