Uniden EXLI 8962 User Manual

Cordless Telephone

EXLI 8962

Owner's Manual

Getting Started

Basics

Thank you for your purchase of the Uniden EXLI 8962 cordless
telephone. Please read this Owner's Manual carefully before
using your cordless telephone to ensure proper use. After read­ing the manual, please keep it in a safe place and refer to it
when necessary.

©1999 Uniden America Corporation

Introduction

Thank you for choosing the Uniden EXLI 8962 cordless telephone.
This phone is designed to exacting standards that provide reliability, long life and
outstanding performance.

Note: Some illustrations in this manual may differ from the actual unit for

explanation purposes.

Features

• Long Distance Manager

• 900 MHz Extended Range

• Secure Digital Transmission

• Caller ID and Call Waiting Caller ID

• 50 Number Caller ID memory

• 20 Number Memory

• 32 Digit Redial

• 3 Redial Memories

• Flash and Pause

• Pulse / Tone Dialing

• 7 Day Standby Battery Life

• 7 Hour Talk Time

• Handset Earpiece and Ringer Volume Control

2

Table of contents

Getting Started

Read this first............................................................................................................... 4

Step 1: Checking the package contents........................................................................ 5

Step 2: Setting up the base unit.................................................................................... 6

Step 3: Preparing the battery pack................................................................................ 9

Step 4: Entering your area code.................................................................................. 11

Basics

Making calls ............................................................................................................... 12

On-hook dialing ...................................................................................................... 12

Off-hook dialing...................................................................................................... 13

Redialing ................................................................................................................ 14

Receiving calls ........................................................................................................... 16

Telephone Features

Memory storing........................................................................................................... 18

Storing phone numbers and names ...................................................................... 18

Memory dialing............................................................................................................ 20

Making calls with memory dialing ......................................................................... 20

Memory editing ........................................................................................................... 22

Editing a stored name and/or phone number ........................................................ 22

Memory erasing .......................................................................................................... 24

Erasing a stored name and phone number ........................................................... 24

On-hook dial editing..................................................................................................... 25

Mute ............................................................................................................................ 26

LDM (Long Distance Manager) ....................................................................................27

Paging.......................................................................................................................... 30

Caller ID Features

Caller ID service........................................................................................................... 31

Setting the Caller ID options.................................................................................. 31

When the telephone rings ..................................................................................... 32

Viewing the Caller ID message list ............................................................................. 33

Deteting information from the Caller ID list .......................................................... 34

Using the Caller ID list................................................................................................. 36

Calling a party from the Caller ID list..................................................................... 36

Storing Caller ID message in Memory dialing ....................................................... 37

Using "Caller ID with call waiting" service ................................................................... 38

Additional Information

Changing the digital security code .............................................................................. 39

Mounting the base unit on a wall................................................................................ 40

Installing the beltclip.....................................................................................................42

Headset installation ......................................................................................................42

Note on power sources................................................................................................43

Maintenance................................................................................................................ 43

Troubleshooting ........................................................................................................... 44

Specifications............................................................................................................... 45

Index ........................................................................................................................... 46

3

Read this first

This cordless telephone must be set up before use. Follow these steps;

Step 1 (page 5)

Unpack the telephone and accessories.

Step 2 (page 6 to 8)

Next, choose the best location to set up the
base unit.

Base unit

Step 3 (page 9 to10)

Then, insert the battery pack into the handset.
You have to charge the battery pack for more
than 12 hours before using the phone.

Handset

Step 4 (page 11)

Finally, store your area code in the memory to
use the Caller ID service, unless your calling
area requires 10 digits dialing.

Handset

About the digital security code

This cordless telephone uses a digital security code to prevent unauthorized access
to your base unit. This security code prevents other cordless handsets from making
calls through your base unit.
A random security code will be assigned automatically between your base unit and
handset when you charge the battery pack for the first time.
If you want to reset the security code, see page 38.

4

Step 1

Checking the package contents

Make sure you have received the following items in the package.
If any of these items are missing or damaged, contact the
(see below).

• Base unit • Handset • AC adapter (AD-420)

Uniden Parts Department

Getting Started

• Rechargeable battery
pack (BT-905)

• This Owner's Manual

• Precautions and Important Safety Instructions

• Registration Card

• Telephone line cord (2) • Wall mount adapter

• Beltclip

Uniden Parts Department

[phone]
Hours are 8:30 a.m. to 5:00 p.m. Central Time, Monday through Friday.
We can also be reached on the web at www.uniden.com.

5

Step 2

Setting up the base unit

Do the following steps.

• Choose the best location

• Connect the base unit

• Choose the dialing mode

Choose the best location

Before choosing a location for your new phone, read the INSTALLATION CONSIDERA­TIONS included in the PRECAUTIONS AND IMPORTANT SAFETY INSTRUCTIONS
brochure. Here are some important guidelines you should consider:

Avoid heat sources, such as
radiators, air ducts, and sunlight

Avoid television sets
and other electronic
equipment

Choose a central location

• You should charge your handset for 15-20 hours before using the phone.

• The location should be close to both a phone jack and a continuous power outlet
which is not switchable.

• Keep the base and handset away from sources of electrical noise such as motors and
fluorescent lighting.

• Be sure there is sufficient space to raise the base antenna fully vertical.

• The base can be placed on a desk, tabletop or mounted on a standard wall plate.

• If your second phone line has a separate jack, place your phone so you can access
both jacks.

Avoid noise sources such as a window by a
street with heavy traffic

Avoid microwave oven

Avoid excessive
moisture, extremely low
temperatures, dust,
mechanical vibration, or
shock

Avoid personal
computers

Avoid other cordless telephone

6

Step 2

Route the cord.

To AC outlet

To telephone outlet

To TEL LINE

To DC IN 9V

AC adapter
(supplied)

Telephone line cord
(supplied)

1

2

(continued)

Connect the base unit

If you want to install the base unit on the wall, see page 39.

Getting Started

1 Connect the telephone line cord to the

TEL LINE jack and to a telephone

outlet.

3

2 Connect the AC adapter to the DC IN

9V

jack and to a standard 120VAC wall

outlet.

3 Set the base unit on a desk or tabletop

and place the handset on the base
unit.
Then raise the antenna to a vertical

Note

Place the power cord so it does not create a trip hazard, or where it could become
chafed and create a fire or electrical hazard.

position.

7

Step 2

PULSE

TONE

Notes

• Use only the supplied AD-420 AC adapter.
Do not use any other AC adapter.

• Connect the AC adapter to a continuous power
supply.

• Place the base unit close to the AC outlet so
that you can unplug the AC adapter easily.

Tips

• If your telephone outlet isn't modular, contact
your telephone company for assistance.

(continued)

Choose the dialing mode

Polarity of the plug

Modular

Depending on your dialing system, set the TONE/PULSE switch as follows:

If your dialing system is Set the switch to

Tone TONE
Pulse PULSE

If you aren't sure of your dialing system

Make a trial call with the TONE/PULSE switch set to TONE.
If the call connects, leave the switch as is; otherwise, set to PULSE.

8

Step 3

Red

status

lamp

Black



Total:00

Preparing the battery pack

Charge the battery pack for more than 12 hours before you start using your phone.

1 Press and slide the battery

compartment cover toward the
bottom of the unit.

2 Connect the battery pack connector

with the correct polarity (black and red
wires), then insert the battery pack
into the battery compartment.

3 Securely close the battery

compartment cover by sliding it up
until it snaps into place.

4 Place the handset on the base

unit with the keys and display facing
upward.
This position lets you see Caller ID
messages on the display.

Getting Started

When the handset has been properly
placed on the charging terminals of
the base unit, the "
base unit lights and charging begins.
Charge the battery for at least 15
hours.
You can place either side up for charg­ing the battery.

status

" lamp of the

9

Step 3

Low Battery

(continued)

Battery use time (per charge)

From fully charged

• Seven hours coutinuous use.

• Seven days when the handset is in the standby mode.

When the battery charge becomes low

When the voltage of battery pack in the handset is
very low and needs to be charged, the phone is pro­grammed to eliminate functions in order to save
power. If the phone is not in use, "
flashes and none of the keys will operate. If the phone is in use, "
flashes and the handset beeps. Complete your conversation as quickly as possible and
return the handset to the base unit for charging.

Notes

• Even when the battery pack is not being used, it will gradually discharge over a long
period. For optimum performance, be sure to return the handset to the base unit
after a telephone call for charging the battery.

• The built-in memory backup can hold numbers and names stored in the memory for
up to 2 minutes, while you replace the battery pack.

• If you must replace the battery pack during a telephone call, complete the
replacement of the battery pack within 30 seconds, and you may return to the
original call.

• Rechargeable batteries have a memory effect that reduces standby and talk time.
To avoid this memory effect, on a monthly basis, use the phone until the

"

Low Battery"

indication appears. Then charge the battery for 15 hours.

Low Battery"

Low Battery"

Cleaning the battery contacts

To maintain a good charge, it is important to clean all battery contacts on the handset
and base unit about once a month. Use a soft cloth or other contact cleaner.

Do not use any liquids or solvents.

10

Step 4

1 Auto Talk:Off
2 CIDCW :On
3 Area Code:

1 Auto Talk:Off
2 CIDCW :On
3 Area Code:

1 Auto Talk:Off
2 CIDCW :On
3 Area Code:

call id

•

ª

select/ch

0

9

select/ch

call id

1 Auto Talk:Off
2 CIDCW :On
3 Area Code:817

call id

Entering your area code

Note If your calling area requires 10-digits skip this step.

Enter your area code before you use this phone for the first time, or if move to new
area, you must enter your area code. This is necessary because the phone must
distinguish local or long distance calls to properly dial calls from the Caller ID message
list. (See page 36.)

1 When the phone is in the standby

mode, press and hold until
the Caller ID setting screen appears.

2 Press or to select

"

Area Code".

3 Press .

Getting Started

4 Use the dial buttons ( to ) to

enter the 3-digit area code.

5 Press .

A beep sounds and the displayed area code is entered.

6 Press to complete the setting. Or return the handset to the base unit to

complete the setting mode and set the handset to the standby mode.

Note

When the area code has already been stored in
memory, the stored area code will be displayed. To
change it, use the dial buttons to enter the new area
code.

To complete the setting, press or return the handset to the base unit.

11

Making calls

select/ch

redial/p

ª

•

/tone/

0

*



8178583300

Talk
8178583300

Talk 0:00
8178583300

talk

LongDst

5:15

talk

select/ch

ª

•

/tone/

0

redial/p

talk

talk

On-hook dialing

1

Dial the phone number. (Phone num­bers can be up to 32 digits.)

Example: Enter 8178583300

2 Press . "Talk" flashes on the

display.

Note When is pressed

instead of , LDM (Long
Distance Manager) will be activated.
(For LDM, refer to page 27.)

3 The number is dialed. After about 5

seconds, the call-time display appears.

4 Press to complete the telephone

Other Operations

To Do this

To improve reception Press .
To adjust the ear speaker volume Press or .
To temporarily switch to tone dial Press . The following numbers
(when base is in pulse mode) dialed will be sent as tone dialing.
To enter a pause within the numbers dialed Press .

Notes

• If there is no key entry for in more than 20 seconds, on-hook dialing is cancelled
and the telephone returns to the standby mode.

• The phone number can be edited before pressing . (See page 25.)

12

call. The call-time will be displayed for
about 5 seconds.

Making calls

mute/ring

Talk

Talk 0:17
8178583300

talk

LongDst

talk

talk

10:03

Talk 
<High>

talk

mute/ring

mute/ring

(continued)

Off-hook dialing

1 Pick up the handset.
2 Press . "Talk" appears

flashing on the display.

Then the volume setting is displayed.

For example if the volume is set to high the
display shows

Note When is pressed

instead of , LDM (Long
Distance Manager) will be activated.
(For LDM, refer to page 27.)

3 Dial the phone number.

Example: Enter 8178583300

Basics

Mute feature

Pressing during a telephone
call will cut off the sound from the micro­phone and display "
Pressing or will
cancel the mute mode and return the
handset to the original call.

Note

• The phone number can be up to 32
digits.

Mute".

4

Press or place the handset in
the base to complete the telephone
call.

The call-time will be displayed for
about 5 seconds. The phone returns
to standby.

• Returning the handset to the base

unit during a call disconnects the
phone call and sets the handset to
the standby mode (i.e., Auto
Standby).

13

Making calls

<Redial1>
8178583300

redial/p

redial/p

redial/p

<Redial2>
2145551234

<Redial3>
9725554321

talk

LongDst

talk

redial/p

redial/p

redial/p

talk

(continued)

Redialing

The last three phone numbers dialed can be quickly redialed.

[On-hook redialing]

1 Press .

The phone number that was last
dialed appears on the display.

2 Press again.

Each press of will display
one of the last three dialed numbers in
order.

Most
recent

14

Note

If the recently dialed number exceeds
32 digits, only the first 32 digits are
retained for redialing.

3 Press . "Talk" appears

flashing on the display, then the
volume setting is displayed.

Note When is pressed

instead of , LDM (Long
Distance Manager) will be activated.
(For LDM, refer to page 27.)

4 Then the selected number is dialed.

After about 5 seconds, the call-time
display appears.

5

Press complete the telephone
call. The call-time will be displayed for
about 5 seconds.

Making calls

talk

LongDst

talk

redial/p

talk

Talk

Talk

<High>

[Off-hook redialing]

(continued)

1 Press .

"

Talk" appears flashing on the

display.

Note When is pressed

instead of , LDM (Long
Distance Manager) will be activated.
(For LDM, refer to page 28.)

2 Press .

Redial the last number you called.

3

Press , or place the handset on
the base to complete the telephone
call. The call-time will be displayed for
about 5 seconds.

Basics

15

Receiving calls

mute/ring

flash


Calling

Talk

Talk 0:02

talk

mute/ring

mute/ring

flash

talk

115:35

1

Phone rings.

2 Press . "Talk" and volume

appears on the display.

3 The call-time display starts. Talk with

the caller.

4 Press or place the handset on the base

when the telephone call is finished. The call
time will be displayed for about 5 seconds.

Auto Talk when ringing

When the Auto Talk setting is on and there is an incoming call, simply lift the handset
from the base unit to answer the phone. (See page 31.)

Any key when ringing

When the Auto Talk setting is on, and the handset is on the base, press any handset
key (except ) to answer the incoming call. (See page 31.)

Mute when ringing

Press when the phone rings to mute the ringing sound.
The handset rings normally with receipt of the next call.

Any key when paging

To cancel paging, press any of the handset keys while the handset is beeping. (See
page 30.)

Caller ID reception — Note: You must subscribe to Call Waiting service from your local

When a call is received during a telephone call already in progress,
call waiting mode and Caller ID data displays
Press

16

phone company to use this feature.

to switch to the new call

the handset enters

.

. (See page 38.)

Receiving calls

mute/ring

mute/ring

ringer

off on

•

ª

<High> <Middle>

ª

•

<Loud>

ª

•

<Normal>

ª

•

Ringer A High

Ringer A Low

Ringer B High

Ringer B Low

mute/ring

mute/ring

mute/ring

mute/ring

•

ª

(continued)

Ringer tone

In the standby mode, press .
Each time is pressed, the ringer tone
setting changes and the selected ringer tone
sounds for 2 seconds.

Ringer switch

The handset ringer is disabled
when the ringer switch is set
to the [

off] position.

ringer

off on

Ear Speaker volume

Pressing or during a telephone call will change the ear speaker volume of the
handset. This setting will remain in effect after the telephone call has ended.

When you press in Loud mode or press in Normal mode, error sound beeps.

Basics

17

Memory storing

select/ch

redial/p

#/

1

/tone/

0

*

del

mem

Memory Store
01 UNIDEN CORP
02 JOHN DOE

Memory Store
01 UNIDEN CORP
02 <Memory02>

•

ª

Memory Store
07
08

0

9


Location No.1

Store Name



select/ch

Edit Memory01
Delete Memory01
Go Back

mem

Memory Dialing allows you to dial a number using just a few key strokes.
You can store up to 20 phone numbers in the dial memory.

Storing phone numbers and names

1 Press and hold until

"

Memory Store" is displayed.

This is an example of a number stored in
the 02. Location out the name has not
been entered.

2

Press or to scroll
memory number where you would
like to store the number.

to the

3 Press .

When an empty memory location is selected,
"

Store Name" is displayed. The cursor
flashes indicating that the display is ready for
the name to be entered.

If this screen appears, the memory locations is
full. You must edit a location. (See page 22.)

Note

Whenever you are using a menu screen, you must press a key within 20 seconds or the
phone will return to standby. If you return the handset in the cradle the phone will return
to standby too. You may also press to access a memory menu at any time.

18

Or press the keypad ( to ) to
select the memory location where you
would like to store the number.

Example: Enter 1 (10s digit)

Memory storing

•

ª

/tone/

0

#/ 1del

•

ª

#/

1

/tone/

0

del

Store Number



Store Number
817858330

/tone/

0

#/ 1del

redial/p

select/ch

Memory07 Stored

Memory Store
01 UNIDEN CORP
02 JOHN DOE

select/ch

redial/p

(continued)

4 Use the , , , , or keys to enter the name. The

name cannot exceed 12 characters.

• Use the and key to scroll the character menu consisting of upper and
lower case letters, numbers, punctuation marks and various characters.

• Use the and to move the cursor to the desired location.

• Use the key to delete characters as needed.

5 Press .

"

Store Number" is displayed. The cursor
flashes indicating that the display is ready for the
number to be entered.

6 Use the keypad, , , or

keys to enter the phone number.

The phone number cannot exceed 20 digits.

• Use the number keypad for direct entry.

• Use the key to enter pause in the dialing sequence. The display show

a "

P".

Note The pause feature is useful for long distance calling, credit card dialing, or

sequences that reguire a pause between digits.

• Use the key to delete digits needed.

7 Press .

The handset beeps and displays the confirmation screen. Memory storage is
complete.

For example if you store a name and number into
memory location number 7, the display shows

"Memory07 Stored".
After about 2 seconds, "Memory Store"

is displayed.

Telephone Features

19

Memory dialing

talk

LongDst

mem

01 UNIDEN CORP
02 JOHN DOE
03 MOM AND DAD

02 JOHN DOE
03 MOM AND DAD
04

•

ª

15 JOHN SMITH
16 <Memory16>
17

Talk
0123456789012

talkªLongDst

talk

mem

Making calls with memory dialing

[On-hook dialing]

1 Press .

The handset displays your
programmed memory locations.

2

Press the and keys to select
the memory location you would like to
dial.

For example if the key is pressed
once, next the cursor move down to
memory location number.

Or press the number keypad to select
the memory location you would like to dial.

For example if you pressed 1, 5 on the key­pad, the display shows memory location
number 15 with the cursor in that line.

3 Press , "Talk" momentarily flashes on the

display and the volume setting is appeard, then the
displayed number is dialed.

Note When is pressed instead of , LDM (Long Distance

Notes

• To cancel the memory selection, press during memory dialing. The handset
returns to standby.

• Whenever you are using a menu screen, you must press key within 20 seconds or
the phone will return to standby. You may also press memory to access a memory
menu at any time.

20

Manager) will be activated. (For LDM, refer to page 27.)

Memory dialing

/tone/

0

#/

1

1

1

01 8178583300
02 5452930
03 8175551212

01 UNIDEN CORP
02 JOHN DOE
03 MOM AND DAD

LongDst

talk

Talk

Talk 0:00

mem

LongDst

talk

15 0123456789012
16 011813554329
17

Talk 0:35
0123456789012

(continued)

Display a Programmed Number

Use the and key to toggle between the names display and the
numbers display.

Program name Program number

Note When the stored phone number has 14 or

more digits, the first 12 digits of the phone
number are displayed and "
displayed at the 13th digit.

\ " is

[Off-hook dialing]

1 Press .

"

Talk" will flashes on the display.

Note When is pressed

instead of , LDM (Long
Distance Manager) will be activated.
(For LDM, refer to page 27 - 29.)

2 Press .

(For LDM, refer to page 27 - 29.)

3 Press the number keypad to select

the memory location of the desired
phone number. The selected phone
number is displayed.

Telephone Features

21

Memory editing

redial/p

#/

1

del

/tone/

0

*

mem

Memory Store
01 UNIDEN CORP
02 JOHN DOE

Memory Store
01 UNIDEN CORP
02 JOHN DOE

•

ª

Edit Memory01
Delete Memory01
Go Back

select/ch

Store Name
UNIDEN CORP

•

ª

select/ch

•

ª

/tone/

0

#/ 1del

Store Number
817858330

select/ch

Editing a stored name and/or phone number

1 Press and hold for 2 seconds.

The display shows the memory
screen and any saved name/number.

2

Press the or keys or number
keypad to select the memory location
you would like to edit.

(See page 20.)

3 Press .

The following screen appears with the
memory location number that you
have selected in the display.

For example if you selected memory loca­tion number the display shows memory 01
as the location in the selected.

4 Press the or key to select

"

Edit Memory", then press .
The following screen appears. The cursor
flashes indicating that the display is ready for the name to be edited.
When a name has not been stored, the cursor appears at the beginning of the
second line.

5 Press , , , , or to edit the name. (See page 19.)

To edit only the phone number, skip this step.

6 Press .

The following screen appears. The cursor

22

flashes indicating that the display is ready for
the number to be edited.

Memory dialing

Memory01 Stored

/tone/

0

#/

1

redial/p

select/ch

del

Memory Store
01 UNIDEN CORP
02 JOHN DOE

mem

/tone/

0

#/

1

1

1

Memory Store
01 8178583300
02 5452930

Memory Store
01 UNIDEN CORP
02 JOHN DOE

1

1

Memory Store
300000 

Memory Store
06 011813554329
07

/tone/

0

(continued)

7 Use the number keypad, , , , or key to edit the

phone number. The phone number cannot exceed 20 digits. (See page 19.)
When the phone number will not be edited, skip this step.

8 Press .

The handset beeps and displays the confirma­tion screen. The memory storage is complete.

For example if you store a name and number into
memory location number 01, the display shows

"Memory01 stored".
After about 2 seconds, "Memory Store” is

displayed.

9 Press to exit edit mode.

Display a Programmed Number

Use the and key to toggle between the names display and the
numbers display.

Program name Program number

Telephone Features

• When the stored phone number has 14 or more digits, the first 12 digits of the phone
number are displayed and "
Press to return to the original display.

\ " is displayed at the 13th digit.

23

Memory erasing

Memory02 Deleted

del

select/ch

del

mem

Memory Store
01 UNIDEN CORP
02 JOHN DOE

Memory Store
01 UNIDEN CORP
02 JOHN DOE

•

ª

select/ch

Edit Memory02
Delete Memory02
Go Back

Edit Memory02
Delete Memory02
Go Back

Delete Memory02?
Yes
No

ª

select/ch

•

ª

Erasing a stored name and phone number

1 Press and hold for 2 seconds.

The display shows the memory
screen and any saved name/number.

2

Press the or keys or number
keypad to select the memory location
you would like to edit.

(See page 20.)

3 Press .

The following screen appears with the
memory location number that you
have selected in the display.

For example if you selected memory loca­tion number the display shows memory 02
as the location in the selected.

4 Press the key to move the cursor down

to "

Delete Memory" command line.

5 Press . The following confirmation

screen appears.

6 Press the or key to move the cursor to "Yes".
7 Press or .

There is a confirmation tone and memory is deleted. The following screen appears.

For example if memory location number 02 is
selected for deletion, the following display
appears as the confirmation screen.

24

Memory dialing

mem

Memory Store
02 
03 MOM AND DAD

del

MOM AND DAD
817551212

MOM AND DAD
81755121

del

del

(continued)

8 After 2 seconds the display returns to

the "

Memory Store" screen.
You may select another number to
delete (return to step 4).

9 Press to return to standby.

On-hook dial editing

In the on-hook condition (when the handset is in standby mode), you may edit displays
when the cursor is flashing.

Deleting a phone number

Press and the cursor will move one
space to the left and delete that number.

Telephone Features

Notes

• After deleting the number, holding down
will cancel the on-hook dial edit

clear the display.

• Whenever you are using a menu screen,

you must press a key within 20 seconds
or the phone will return to standby, may
also press memory to access a memory
menu at any time.

25

Mute

talk

mute/ring

mute/ring

talk

Mute 5:39



mute/ring

mute/ring

LongDst

During a conversation you can cut off the sound from the handset.

Off-hook mute

1 Press during a telephone

call.

The sound from the mocrophone is
cut off.

2 To cancel mute, Press or

.

Bell in mute

Press when the phone rings. The ringer sound is cut off.

Note

Press when paging, stops the paging.

LDM (Long Distance Manager)

Sign-up and Registration

1) Before using the LDM feature, you must register your phone by calling
1-800-458-2682.

2) You will be asked a few simple questions, such as name, address and phone
number.

3) Each month you will receive an itemized bill for calls placed through the LDM
service.

Placing a call using LDM

Press the key before dialing a long distance (1+) or international (011+)
number.

26

LDM (Long Distance Manager)

talk

LongDst

LongDst
1234567890123456
789

LongDst 0:02
1234567890123456
789

talk

LongDst
<High>

LongDst

LongDst

[LDM On-hook dialing]

1 Dial the phone number. Or, when

using Redialing, Memory dialing, or
Caller ID dialing, select the desired
number to be called.

2 Press .

"

LongDst" flashes on the display.

Then the volume setting is displayed.

For example if the volume is set to high,
the display shows "<High>".

3 "LongDst" appears and remains on.

(continued)

Telephone Features

4 To hang up, press .

The call-time is displayed for 5
seconds.

Notes

• You must dial a “1” or “011” when using the LDM feature.

• When using the Caller ID list to make a phone call, please make the long distance
call settings beforehand. (See page 33.)

•

Do NOT USE BUTTON TO DIAL 911 BACAUSE IT WILL NOT ACCESS
EMARGENCY SERVICE

• Do not use the key for placing local calls, contacting your local phone
company for repair or customer service, accessing emergency service or for toll
free numbers.

• All calls placed through the LDM feature will be charged at the applicable toll rate
for the specific call.

• Failure to register will result in lost savings.

.

27

LDM (Long Distance Manager)

talk

LongDst

LongDst

LongDst
<High>

Store Number
1817858330

redial/p

talk

LongDst

(continued)

[LDM Off-hook dialing]

1 Press .

"

Longdst" flashes on the display.

2 Off-hook dialing

Enter a long distance number.

Note If dialing a local number, do

not use the long distance manager.
You must dial a “1” or “011” when
using the LDM feature.

3 To complete, press , or return the handset on the base. The display shows

the call-time for 5 seconds.

Off-hook redialing

Press , then press
the display shows the last number

dialed.

Note If the last number dialed is not a Long Distance Number, it will not

Off-hook memory dialing

Press the number keypad to select the memory location (01 to 20) of the desired

28

phone number. The display shows the number you selected.

connect.

LDM (Long Distance Manager)

Talk

talk

LongDst
<High>

Talk 0:00

Talk 0:17
9

LongDst

LongDst 0:19
91

talk

(continued)

[LDM Private Branch Exchange (PBX) dialing]

1 Press .

"

Talk" flashes on the display.

Then the volume setting is displayed.

For example if the volume is set to high, the display
shows "<High>".

2 After about 5 seconds, the display indicates the

call-time.

3 Dial out by entering 9 on the keypad, or any

sequence of numbers required to access an
outside line.

4 Listen for the dial tone. Then press

followed by a long distance or international
number. The call will be placed using the LDM
service.

5 To complete the call, press or return the handset to the base. The display

shows the call-time for 5 seconds.

Telephone Features

29

Paging

page/find


Paging

page/find

page/find

talk

To locate the handset

When it is not on the base.

1 Press and hold on the

base for more than 2 seconds.

2 The handset beeps for 60 seconds.

The following screen appears;

3 Press any key on the handset to end.

Notes

• If you press and hold for less than a second, the handset only beeps for
5 seconds. If you press and hold for longer than 60 seconds, the
handset beeps for the same of time that you press and hold it for.

• When an incoming call is received during paging, paging is stopped and the telephone
is switched to the incoming call.

• If you press the key during a page, the handset will be placed in off-hook
(talk) mode.

Paging cannot be performed while the handset is in use.

•

30

Caller ID

call id

1 Auto Talk:Off
2 CIDCW :On
3 Area Code:

ª

1 Auto Talk:Off
2 CIDCW :On
3 Area Code:

•

select/ch

call id

Caller ID service

You must subscribe to the Caller ID service from your telephone company to use
this feature.

When the telephone rings, the Caller ID feature allows you to view the caller's phone
number on the display before you answer the phone.
The handset displays the phone number of the incoming call, the name, time, and the
number of calls. Additionally, you can dial the displayed number, and store the informa­tion for memory dialing.

Setting Caller ID options

There are three Caller ID options, Auto Talk, CIDCW (Caller ID with Call Waiting), and
Area Code.

1 In the standby mode, hold down

until the Caller ID setting

appears.

2 Press or to move the cursor to

the item that is to be set.

Example: To select CIDCW

3 For Auto Talk and CIDCW Press

toggle between on and off.
For the Area Code setting please see
page 11.

4 To complete the settings, press

.

• Return the handset to the base unit.

The phone returns to standby
mode.

Caller ID Features

31

Caller ID

5/11 12:30PM 01
UNIDEN CORP
813-858-3300

The date and time received
Caller's name
Caller's phone number

5/11 12:30PM 01
UNIDEN CORP
817-858-3300

5/11 12:30PM 01
UNIDEN CORP
Private Number

5/11 12:30PM 01
Private Name
817-858-3300

5/11 12:30PM 01
UNIDEN CORP
Unknown Number

5/11 12:30PM 01
Unknown Name
817-858-3300


Incomplete Data

5/11 12:30PM 01
UNI EN CORP
813-8 -3300

(continued)

When the telephone rings

1

When the Caller ID message is received,
The display shows the caller’s phone number in memory, along with the date and
time. The incoming call information is stored.
If the Caller ID service includes the caller’s name, the caller's name appears on the
display (up to 15 letters).

Here are some typical displays;

When the phone number and name data
are received

When a private name is received When an unknown number is received

When an unknown name is received When invalid data is received

status

lamp blinks.

When a private number is received

2 When the telephone is answered, the display changes to "Talk". (See page 16.)

Notes

• If you answer a call before the Caller ID message is received (Example: before the
second ring), the Caller ID message will not appear.

• When the call is received via a telephone company that does not offer Caller ID
service, the caller's phone number and name do not appear.
(This includes international calls.)

• When the call is via a private branch exchange (PBX), the caller's phone number and
name may not appear.

• Data errors appear as "

32

2

".

Caller ID

•

call id


New :01
Total:02

ª

5/17 12:30PM 03
UNIDEN CORP
817-858-3300

•

call id

ª

5/17 12:30PM 03
UNIDEN CORP
1-817-858-3300

1

•

1

(continued)

Viewing the Caller ID Message list

The Caller ID list stores in formation for up to 50 incoming calls-even unanswered calls.

Note If a call comes in via a telephone system that does not offer Caller ID service,

no information is stored.

1 Press . The summary screen

appears.
When there are new messages,
"

New" and the number of calls are dis­played. The summary screen shows
how many new calls are stored, along
with the total of new calls and old calls
stored in the list.

2 Press to display the latest caller

ID message.

3 Press to see the next message.

Or press to see previous message.

4 Press to return to standby.

Long Distance call settings and cancellation

Pressing while the incoming call information is
displayed (in step 2) will set or cancel a long
distance call. The prefix "
the beginning of the phone number when a long
distance call is set. (When the phone number is 15 digits long, only "
Pressing will cancel the long distance call setting.

Notes

•"End" appears when you have received all messages in the Caller ID list.

• Press to return to the summary screen.

• Each message can be up to 15 characters for the phone number and the name.

1-" will be displayed at

Caller ID Features

1" is displayed.)

33

Caller ID

5/17 12:30PM 03
UNIDEN CORP
817-858-3300

del

Delete Message ?
Yes
No

•

ª

del

select/ch

(continued)

Deleting information from the Caller ID list

The EXLI 8962 stores up to 50 messages. If more new calls are received, message
stored in the list are deleted beginning with the oldest messages in the list.
Old data that was entered 51 or more numbers earlier will be deleted automatically.
Unnecessary data can also be deleted manually.

[Deleting a Caller ID message]

1 Display the message to be deleted

from the Caller ID list. (See page 33.)

2 Press .

3 Press or to select "Yes" or

"

No".

4 Press or .

When the pointer is at "Yes":

A beep tone sounds and the next
Caller ID message displayed.

When the pointer is at "No":
The display returns to the Caller ID
display.

Notes

• While using the "Delete Message ?
20 seconds, an error tone sounds and the telephone returns to standby.

• If you get an incoming call, memory storage is cancelled and the telephone returns to
standby so you can answer the call.

34

"

screen, if no key is pressed for more than

Caller ID


New :01
Total:02

del

Delete All ?
Yes
No

•

ª

del

select/ch

call id



Total:00


New :01
Total:02

(continued)

[Deleting all Caller ID name/numbers]

1 Press .

2 Press .

3 Press or to select "Yes" or

"

No".

4 Press or .

When the pointer is at "Yes":

A beep tone sounds and all stored
Caller ID messages are deleted.

When the pointer is at "No":
The display returns to the summary
screen.

Notes

"

• While using the "Delete Message ?
20 seconds, an error tone sounds and the telephone returns to standby.

• If you get an incoming call, memory storage is cancelled and the telephone returns to
standby so you can answer the call.

screen if no key is pressed for more than

Caller ID Features

35

Caller ID

LongDst

5/17 12:30PM 03
UNIDEN CORP
817-858-3300

talk

UNIDEN CORP
8178583300

select/ch

Talk
8178583300

LongDst

talk

1

(continued)

Using the Caller ID list

Calling a party from the Caller ID list

You can place a call from the Caller ID list.
The EXLI 8962 stores up to 50 messages.

1 Select the phone number that you

want to dial. (See page 34.)

2 Press .

3 Press .

The displayed phone number dials
automatically.

Note When is pressed

instead of , LDM (Long
Distance Manager) will be activated.
(For LDM, refer to page 27.)

Long Distance calls

Pressing while the incoming call
information is displayed (in step 1) will
set or cancel a long distance call.

Notes

• When a long distance call has been set, "1

• You cannot make a call from the Caller ID list, if your EXLI 8962 is connected to
private branch exchange (PBX).

• When the cursor is displayed at the end of the phone number (as in step 2), editing
of the phone number will not be possible. (See page 25.) Caller ID messages can not
be changed from the Caller ID list. You must first store messages in memory. (See
page 37.)

36

"

appears in the display.

Caller ID

5/17 12:30PM 03
UNIDEN CORP
817-858-3300

Select Location
01 UNIDEN CORP
02 JONE DOE

mem

5/17 12:30PM 03
UNIDEN CORP
817-858-3300

select/ch

•

ª

0

9

Replace Memory ?
Yes
No

•

ª

select/ch

(continued)

Storing Caller ID messages in Memory dialing

Messages shown in the Caller ID list can be stored in memory dialing.
Using the incoming call information (i.e., Caller ID list), the phone number of the party
on the Caller ID list can be stored in memory dialing.

1 Select the phone number to be stored

from the Caller ID list. (See page 33.)

2 Press .

3 Press or to select the

message you want to store.
Press the dial buttons ( to )
and select the number (01 to 20).

4 Press .

A beep tone will sound. The number is
stored in memory, and the display
returns to the Caller ID list.

Notes

• If a message has already been stored in the select­ed memory numbers location, a verification screen
is displayed.
Press or to select "
Press to overwrites. The display returns to the Caller ID list.

• Caller ID lists for which phone numbers are not displayed cannot be stored in mem­ory dialing. You can not store a Caller ID message if no phone number appears in the
message.

• If no key is pressed for more than 20 seconds, an error tone sounds and the telephone
returns to the standby mode.

• If there is an incoming call or paging, memory storage is cancelled and the telephone
is set to the incoming call or paging. If you get an incoming call, memory storage is
cancelled.

Yes".

Caller ID Features

37

Caller ID

Talk 10:30
UNIDEN CORP
817-858-3300

flash

flash

(continued)

Using "Caller ID with call waiting" service

"Caller ID" and "Call waiting" are separate services. CIDCW (Caller ID on Call
Waiting) performs the same as regular Caller ID on a call waiting number. You
must subscribe to the "Caller ID with call waiting (CIDCW)" service from your tele­phone company before you can use the following features.

The "Call waiting" service can also be used independently. Please contact your tele­phone company for details.
When a new incoming call arrives during your current telephone call, the phone number
appears. (The name of the new caller is displayed, depending upon the telephone ser­vice.)

1 When a new incoming call arrives

during your current telephone call, the
phone number and the name of the
caller is displayed.

2 Press .

You will be able to talk with the person
that has just called. The person with
whom you were talking will be put on
hold.

38

3 To return to the first caller, press

once again.

Additional information

page/find

page/find

Changing the digital security code

The digital security code is an identification code used to connect the handset and the
base unit. Normally, setting the code is not necessary.
The first time you charge your handset, the security code is automatically set. (See page

4.)

In the rare situation that you suspect another cordless telephone is using the same
security code, you can change the code.

1 Remove the handset from the base

unit. Press .

2 While the handset is producing the

paging sound, hold while
placing the handset in the base unit.

The paging tone stops.
Leave the handset on the base.
A random, new security code is set.

Note

If the handset battery pack is completely discharged or the battery pack removed, the
digital security code will be lost.
If this happens, a new security code is set automatically the next time the battery pack
is charged.

Additional Information

39

Additional information

AC adapter

Wall plate

AC outlet

Mounting the base unit on a wall

[Standard wall plate mounting]

This phone can be mounted on any standard AT&T or GTE wall plate.

1 Snap the wall mount adapter into the

1

notches on the base.

40

2, 3, 4,
5, 6, 7

2 Plug the telephone line cord to the

TEL LINE jack and the AC adapter to

the

DC IN 9V jack.

3 Plug the telephone line cord into the

telephone outlet.

4 Wrap the AC adapter cord inside the

molded wiring channel. Then wrap
the cord around the strain relief notch.

5 Plug the AC adapter into a standard

120VAC wall outlet.

6 Raise the antenna to a vertical

position.

7 Align the mounting slots on the base.

with the mounting posts on the wall.
Push in and down until the phone is
firmly seated.

Additional information

TOP

3/16 in.

3-15/16 in.

Handset retainar

7 On the base unit, pull the handset

retainer out of the slot. Rotate it clock­wise 180 degrees.

8 Flip the retainer from front to back.

Slide it back into the slot so that the lip
of the retainer is up and the oval is
down. The retainer holds the handset
in place,

[Direct wall plate mounting]

If you don't have a standard wall plate, you can mount your phone directly to the wall.
Before doing this, consider the following:

• Avoid electrical cables, pipes, or other items behind the mounting location. That could
cause a hazard when inserting screws into the wall.

• Try to mount your phone within 10 - 15 feet of a working phone jack to avoid
excessive cord lengths.

• Make sure the wall material is capable of supporting the weight of the base and
handset.

1 Insert two mounting screws into the

wall, (with their appropriate anchoring
device), 3-15/16 inches apart. Allow
about 3/16 of an inch between the
wall and screwheads for mounting the
phone.

2 Refer to steps 1 through 8 on page 39

to mount the telephone.

Additional Information

41

Additional information

headset

jack

Installing the beltclip

To attach the beltclip

Inset the beltclip into the holes on each
side of the handset. Press down until it
clicks.

To remove the beltclip

Pull both sides of the beltclip to release
the tabs from the holes.

Headset installation

Your phone may be used with an optional
headset. To use this feature, simply plug
any standard 2.5mm headset plug into
the headset jack. Your phone is ready for
hands-free conversation.

42

Additional information

Note on power sources

Battery replacement and
handling

When the operating time becomes short,
even after a battery is recharged, please
replace the battery.
With normal usage, your battery should
last about one year.
Please contact your place of purchase for
a replacement battery.

RECYCLING NICKEL-CADMIUM
BATTERIES

Ni-Cd

Nickel-cadmium cells are used in the bat­tery pack. Please take your used nickel­cadmium battery packs to a store that
recycles nickel-cadmium batteries.

Power Failure

During the period that the power is
off, you will not be able to make or
receive calls with the telephone.

Caution

• Use the specified battery pack.

• Do not remove the battery from the handset to charge it.

• Never throw the battery into a fire, disassemble it, or heat it.

• Do not remove or damage the battery casing.

NICKEL-CADMIUM
BATTERIES MUST BE
DISPOSED OF
PROPERLY.

Maintenance

When slightly dirty

Wipe with a soft, dry cloth.

When very dirty

Wipe with a soft cloth that has been
dampened with diluted, neutral deter­gent. Dry with a dry cloth.

When the charging terminals become
dirty

Wipe with a pencil eraser or other contact
cleaner.

Caution

Do not use paint thinner, benzene,
alcohol, or other chemical products.
Doing so may discolor the surface of
the telephone and damage the finish.

Additional Information

43

Additional information

select/ch

talk

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

Symptom

The status light won't come on
when the handset is placed in
the base unit.

The audio sounds weak and/or
scratchy.

Can't make or receive calls

The handset doesn't ring or
receive a page.

The Caller ID disappears.

The Caller ID does not display.

LDM dose not work.

Suggestion

• Make sure the AC adapter is plugged into the
base unit and wall outlet.

• Make sure the handset is properly seated in
the base unit.

• Make sure the charging contacts on the hand­set and base unit are clean.

• Make sure that the base unit antenna is in a
vertical position.

• Move the handset and or base unit to a
different location away from metal objects or
appliances and try again.

• Press to help eliminate background
noise.

• Make sure that you are not too far from the
base.

• Check both ends of the base unit telephone
line cord.

• Make sure the AC adapter is plugged into the
base unit and wall outlet.

• Disconnect the AC adapter for a few minutes,
then reconnect it.

• Reset the digital security code (See page 39).

• Make sure is pressed.

• The battery pack may be weak. Charge the
battery on the base unit for 15 hours.

• The handset may be too far away from the
base unit.

• Place the base unit away from appliances or
metal objects.

• Reset the digital security code (See page 39).

• The handset was picked up before the second
ring.

• The call was placed through a switch board.

• Call your local telephone company to verify
your Caller ID service is current.

• Review LDM instructions on pages 26 to 29.

44

Additional information

Specifications

General

The EXI-8962 complies with FCC Parts 15 and 68.
Frequency control: PLL
Frequency shift keying: FSK
Operating temperature: 0

Base unit

RX frequency: 902.119 MHz to 905.016 MHz (30 channel)
TX frequency: 924.997 MHz to 927.894 MHz (30 channel)
Power requirements: 9V 210mA (from AC adapter)
Size: 8-41/64 in. (W) x 4-17/32 in. (D) x 2-19/64 in. (H)

Weight: Approx. 10.8 oz. (Approx. 306.4 g)

Handset

RX frequency: 924.997 MHz to 927.894 MHz (30 channel)
TX frequency: 902.119 MHz to 905.016 MHz (30 channel)
Power requirements: Rechargeable Nickel-Cadmium battery pack
Size (without antenna): 7 in. (W) x 2-17/64 in. (D) x 2 in. (H)

Weight: Approx. 9.3 oz. (264.6 g) (including battery)
Battery: BT905

°C to +50°C (+32°F to +122°F)

(220 mm (W) x 115 mm (D) x 58.21 mm (H))

(178 mm (W) x 57.6 mm (D) x 51 mm (H))

Capacity 600 mAH, 3.6V
Talk mode 7 hours TYP
Standby mode 7 days TYP

Specifications, features, and availability of optional
accessories are all subject to change without prior notice.

At Uniden, we’ll take care of you!

If you need any assistance with this product, please call our Customer Hotline at:

1-800-297-1023

PLEASE DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE.

Our Uniden representatives will be happy to help you with any matters regarding the

operation of this unit, available accessories, or any other related matters.

Thank you for purchasing a Uniden product.

Hours: M-F 7:00 AM to 7:00 PM CST

Additional Information

45

Additional information

Index

A

Area code ............................................11

B

Battery pack

Preparing and charging ....................9

Replacement and handling ............43

C

Caller ID service

Calling from the Caller ID list.........36

Deleting the Caller ID list...............34

Setting Caller ID options................31

Storing the data of the

Caller ID list to Memory.................37

Viewing Caller ID message list ......33

Caller ID with Call Waiting ..................38

Channel................................................12

Connection ............................................7

D

Dialing mode..........................................8

Digital security code .........................4,39

E, F, G

Ear speaker volume.............................17

H

Headset installation .............................42

I, J, K

Installing the beltclip............................42

L

LDM (Long Distance Manager) ...........26

M, N

Maintenance........................................43

Making calls

Off-hook dialing..............................13

On-hook dialing ..............................12

Memory dialing

Editing a stored name and/or

phone number................................22

Erasing a stored name and/or

number...........................................24

Using memory dialing ....................20

Storing phone numbers and

names ............................................18

Mounting the base unit to a wall ........40

Mute ....................................................26

O

On-hook dial editing ............................25

P, Q

Package contents ..................................5

Paging..................................................30

R

Receiving calls.....................................16

Redialing ..............................................14

Ringer tone..........................................17

Ringer switch.......................................17

S

Setup

Base unit..........................................6

Handset............................................9

Specifications ......................................45

T

Troubleshooting ...................................44

U, V, W, X, Y, Z

Using “Caller ID with Call Waiting”

service .................................................38

46

Additional Information

47

Uniden America Corporation

4700 Amon Carter Boulevard

Fort Worth, TX 76155

Printed in Hong Kong

UCZZ01619ZZ