Welcome
Congratulations on your purchase of the Uniden EXI2960 (white) or EXI2965 (charcoal)
cordless telephone. This phone is designed and engineered to exacting standards for
reliability, long life, and outstanding performance.
Note: Some illustrations in this manual may differ from the actual unit for
explanation purpose.
Features
• 900 MHz Extended Range Technology
• 3 Line Backlit Display
• Caller ID and Call Waiting Caller ID
• 10 Number Memory Dialing
• Face Up/Face Down Charging
• 32 Digit Redial
• Flash and Pause
The EXI2960/EXI2965 features include AutoTalkTMand AutoStandbyTM. AutoTalk allows
you to answer a call by just removing the handset from the base so you don't have to
waste time pushing buttons or flipping switches.
simply returning the handset to the base.
UltraClear PlusTMtrue compander circuitry virtually eliminates background noise.
The
This innovative technology, together with 40 different channels, provides you with the
best possible reception during all your conversations.
To protect you against misbilled calls which might result from your phone being
activated by other equipment, the EXI2960/EXI2965 has
which automatically selects one of over 65,000 digital security codes for the handset
and base. Also, the
handset is in the base.
Be sure to visit our web site: www.uniden.com
Uniden®is a registered trademark of Uniden America Corporation.
AutoTalk, AutoStandby, UltraClear Plus, Random Code, and AutoSecure are trademarks of Uniden America Corporation.
AutoSecureTMfeature electronically locks your phone when the
• Tone/Pulse Dialing
• Page/Find
• 7 Hour Talk Time/14 Day Standby Time
• Handset Earpiece and Ringer Volume Control
• Hearing Aid Compatible
• 40 Channel Autoscan
AutoStandby allows you to hang up by
Random CodeTMdigital security
Contents
Welcome/Features
Controls and Functions
Getting Started
Read this First 3
Checking the Package Contents 4
Setting up the Phone 5
Mounting the Base Unit on a Wall 10
Setting Caller ID Options 12
Entering Your Area Code 13
Basics
Making and Receiving Calls 14
Terminology 14
Adjusting the Handset Ringer and
Earpiece Volume 15
Redial 15
Tone Dialing Switch-over 15
Traveling Out-of-Range 16
Selecting a Different Channel 16
Page 16
Flash and Call Waiting 16
Memory Dialing
Storing Phone Numbers and Names 17
2
Steps for Entering Names and
Special Characters 18
Making Calls with Memory Dialing 19
Chain Dialing 20
Editing a Stored Name and/or Phone Number 20
Erasing a Stored Name and Phone Number 21
Caller ID Features
Caller ID 22
When the Telephone Rings 22
Viewing the Caller ID Message List 23
Deleting Information from the Caller ID List 23
Using the Caller ID List 25
Additional Information
Changing the Digital Security Code 27
Installing the Beltclip 28
Headset Installation 28
Note on Power Sources 29
Maintenance 29
Troubleshooting 30
General Information 31
Index 33
Controls and Functions
[ 2 ]
CONTROLS AND FUNCTIONS
1. Handset antenna
2. Optional headset jack
3. Beltclip holes
4. Handset battery compartment
5. Handset earpiece
6. LCD display
7. Talk key
/left cursor ( )/tone key
8.
*
9. Caller ID key
10. Volume down
11. Select key
12. Handset microphone and
ringer speaker
13. Memory (m) key
14. Flash key
#/right cursor ( ) key
15.
16. Delete key
17. Volume up
18. Redial/pause (p) key
19. Channel (chan) key
20. Handset charging contacts
21. Handset retainer clip
22. Base charging contacts
23. Base antenna
24. Status LED
25. Page/find key
26. DC power input
27. Telephone line jack
▼ key
▲ key
Read this First
This cordless telephone must be set up before use. Follow these steps:
Step 1 (page 4)
Unpack the telephone and accessories.
Step 2 (page 5)
Next, choose the best location to
set up the base unit.
GETTING STARTED
Step 3 (page 6 to 9)
Then, insert the battery pack into the
handset. Connect the base unit. You
must charge the battery pack for
hours before plugging into the
telephone line and using the phone.
15-20
Step 4 (page 12 to 13)
Finally, set the Caller ID options and
store your area code in the memory to
use the Caller ID service.
Note: Skip the area code setting if your
calling area requires 10-digit dialing.
About the digital security code
This cordless telephone uses a digital
security code to prevent unauthorized
access to your base unit. This
security code prevents other cordless
handset from making calls through
your base unit.
A random security code will be
assigned automatically between your
base unit and handset when you
charge the battery pack for the
first time.
If you want to reset the security
code, see page 27.
GETTING STARTED [ 3 ]
Checking the Package Contents
Make sure you have received the following items in the package. If any of these items are missing or damaged, contact
the Uniden Parts Department.
• Base unit
• Telephone cord
GETTING STARTED[ 4 ]
• Handset
• AC adapter
Also included:
• This Owner's Manual
• Quick Reference Guide
• Precautions and Important Safety
• Beltclip
Instructions/Warranty Information
• Other Printed Material
Uniden Parts Department at (800) 554-3988
Hours: M-F 7:00 a.m. to 5:00 p.m. CST. We can also be
reached on the web at
www.uniden.com
• Rechargeable
battery
Setting up the Phone
Do the following steps:
A. Choose the best location
B. Install the battery pack
A. Choose the best location
Before choosing a location for your new phone, read the INSTALLATION CONSIDERATIONS included in the PRECAUTIONS
AND IMPORTANT SAFETY INSTRUCTIONS brochure. Here are some important guidelines you should consider:
C. Connect the base unit
D. Choose the dialing mode
GETTING STARTED
Avoid heat sources, such as
radiators, air ducts, and sunlight
Avoid television sets and
other electronic equipment
Choose a central location
Avoid noise sources such as a window
by a street with heavy traffic
Avoid microwave ovens
Avoid excessive moisture,
extremely low temperatures,
dust, mechanical vibration, or shock
Avoid personal computers
Avoid other cordless telephones
• The location should be close to both a phone jack and a continuous power outlet which is not switchable.
• Keep the base and handset away from sources of electrical noise such as motors, microwave ovens, and
fluorescent lighting.
• Be sure there is sufficient space to raise the base antenna to a vertical position.
• The base can be placed on a desk, tabletop, or mounted on a standard wall plate.
GETTING STARTED [ 5 ]
Use only the
Uniden battery
(BT-905) supplied
with your phone.
Replacement
batteries are also
available through
the Uniden Parts
Department.
(See page 4.)
B. Install the battery pack
Charge the battery pack for at least 15-20 hours before plugging the
phone line into your phone.
1)Press in on the battery cover release and slide the cover down until it
comes off.
2)Connect the battery pack connector observing correct polarity (black and red
wires) to the jack inside the battery compartment.
Do not exert any force on this connection. It could cause damage to the
battery or to the handset. The plastic connectors will fit together in only one
way. Once you are are certain that you have made a good connection, then
insert the battery pack into the battery compartment. Do not pinch the wires.
3)Securely close the battery compartment cover by sliding it up until it snaps
into place.
4)Place the handset on the base. Remove the beltclip, if attached, for face
up charging.
Battery use time (per charge)
From fully charged
• Seven hours continuous use
• Fourteen days when the handset is in the standby mode
GETTING STARTED[ 6 ]
Low Battery Alert
When the battery pack is very low and needs to be charged, the phone is
programmed to eliminate functions in order to save power. If the phone is not in
use, ¨
Low Battery¨ appears on the LCD and none of the keys will operate.
GETTING STARTED
If the phone is in use, ¨
Low Battery¨ flashes and the handset beeps. Complete
your conversation as quickly as possible and return the handset to the base unit
for charging.
The last number dialed in the redial memory, the names and the numbers stored
in the memory locations are retained for up to 30 minutes while you replace the
battery pack.
Cleaning the Battery Charging Contacts
To maintain a good charge, it is important to clean the battery contacts
on the handset and base unit with a dry cloth or a pencil eraser about
once month. Do not use any liquids or solvents.
C. Connect the base unit
1)Connect the AC adapter to the DC IN 9V jack and to a standard
120V AC wall outlet.
contacts
• Even when the
battery pack is
not being used,
it will gradually
discharge over
a long period
of time. For
optimum
performance,
be sure to
return the
handset to the
base unit after
a telephone
call.
• If you must
replace the
battery pack
during a
telephone call,
complete the
replacement of
the battery
pack within
30 seconds,
and you can
return to the
original call.
GETTING STARTED [ 7 ]
2)Set the base on a desk or tabletop, and place the handset on the base unit as
shown. Remove the beltclip, if attached, for face up charging. (See "Mounting
the Base Unit on a Wall", on page 11.)
3)Then raise the antenna to a vertical position.
• The handset
can be placed
up or face
down in the
base for
charging.
• You have to
remove the
beltclip, if
attached for
face up
charging.
Place the power
cord so that it
does not create a
trip hazard or
where it could
become chafed
and create a fire
or electrical
hazard.
4)Make sure that the
status LED lights. If the LED does not light, check to see
that the AC adapter is plugged in and that the handset makes good contact
with the base charging contacts.
•Use only the supplied AD-310 AC adapter. Do not use any other AC adapter.
•Connect the AC adapter to a continuous power supply.
•Place the base unit close to the AC outlet so that you can unplug the AC adapter easily.
• After installing the battery pack in the handset, charge your handset at least
15-20 hours before plugging into the phone line. Once the handset battery
pack is fully charged, connect the telephone line cord to the base and
telephone wall outlet.
5)Connect the telephone line cord to the TEL LINE jack and to a
telephone outlet once the handset is fully charged.
If your telephone outlet isn't modular, contact your
telephone company for assistance.
Modular
GETTING STARTED[ 8 ]
D. Choose the dialing mode
Most phone systems use tone dialing which sends DTMF tones through the phone lines. However some
phone systems still use pulse dialing such as in rural areas. The default setting is tone dialing.
Depending on your dialing system, set the mode as follows:
GETTING STARTED
1)Press and hold
flash until you hear a confirmation tone.
The current setting appears next to Dial Mode.
2)To set the dial mode for pulse dialing, press
Or to set the dial mode for tone dialing, press
tone sounds to indicate the setting is complete.
#
.
/tone . A confirmation
*
Dial Mode:Tone
Tone - Press *
Pulse - Press #
•If you are not sure of your dialing system, set for tone dialing. Make a trial call. If the call connects,
leave the setting as is, otherwise set for pulse dialing.
•If your phone system requires pulse dialing and you need to send the DTMF tones for certain situations
during a call, you may “switch-over” to tone dialing. (Refer to “Tone Dialing Switch-over” on page 15.)
Make sure your
battery pack is
fully charged
before choosing
the dial mode.
GETTING STARTED [ 9 ]
DO NOT use an
outlet controlled
by a wall switch.
Mounting the Base Unit on a Wall
Setting the handset retainer clip for wall mounting
1)On the base unit, pull the handset retainer clip out of the slot and rotate it
clockwise 180 degrees.
2)Flip the retainer clip from front to back. Slide it back into the slot so that the lip
of the retainer is up and the
Standard wall plate mounting
This phone can be mounted on any standard wall plate.
▼ is down. The retainer holds the handset in place.
If you have wall
mounted the
base, you have to
remove the beltclip to hang the
handset with the
display facing
forward.
[ 10 ]
GETTING STARTED
1)Plug the AC adapter into the
DC IN 9V jack.
2)Wrap the AC adapter cord inside the molded wiring channel as shown.
3)Plug the AC adapter into a standard 120V AC wall outlet.
4)Place the handset on the base unit and charge for 15-20 hours.
5)Plug the telephone line cord into the
TEL LINE jack. Wrap the cord inside
the molded wiring channel as shown.
6)Plug the telephone line cord into the telephone outlet.
7)Raise the antenna to a vertical position.
8)Align the mounting slots on the base with the mounting posts on the wall.
Then push in and down until the phone is firmly seated.
Direct wall mounting
If you don't have a standard wall plate, you can mount your phone directly to the wall. Before doing
this, consider the following:
• Avoid electrical cables, pipes, or other items behind the mounting location that could cause a hazard
when inserting screws into the wall.
• Try to mount your phone within 5 feet of a working phone jack to avoid excessive cord lengths.
• Make sure the wall material is capable of supporting the weight of the base and handset.
• Use #10 screws (minimum length of 1-3/8 inches) with anchoring devices suitable for the wall
material where the base unit will be placed.
1)Insert two mounting screws into the wall, (with their appropriate anchoring
device), 3-15/16 inches apart. Allow about 1/8 of an inch between the wall and
screw heads for mounting the phone.
2)Set the retainer clip if necessary.
3)Refer to steps 1 through 8 on page 10 to mount the telephone.
GETTING STARTED
GETTING STARTED [ 11 ]
Setting Caller ID Options
There are three Caller ID setup options available. They are AutoTalk, CIDCW (Caller ID on Call Waiting), and
Area Code. See page 13 for Area Code setup instructions.
AutoTalk allows you to answer the phone without pressing the
AutoTalk is on, simply remove the handset from the base and the phone automatically answers the call. Or
if the handset is not on the base, press any key to answer the call. If the phone rings when AutoTalk is off,
you must press
To change your Caller ID options:
1)Press and hold
2)Use
3)After you have made your Caller ID selections, press
▲
and ▼ or a number key (1-3) to move the pointer to the selection that
you would like to change.
Press
select to toggle between ¨On¨ and ¨Off¨ for each setting.
talk to answer the call.
call id. The following screen appears.
call id and return the handset to the base.
talk button. If the phone rings when
GETTING STARTED[ 12 ]
Entering Your Area Code
If you enter a 3-digit area code number in the Area Code option, your local area code does not appear
in Caller ID messages. Do not program this option, if your calling area requires 10-digit dialing.
When reviewing Caller ID messages, you will see only the local seven digit number. For calls received
from outside your local area code, you will see a full 10-digit number.
GETTING STARTED
1)When the phone is in the standby mode, press and hold
2)Press
3)Press
4)Use the number keys (
5)Press
6)Press
3
to select ¨Area Code¨ or press ▼ twice.
select.
0 to 9 ) to enter the 3-digit area code.
select. A tone sounds and the displayed area code is entered.
call id to complete the setting. Or return the handset to the base unit to complete the setting.
The handset returns to the standby mode.
When the area code has already been stored in memory, the stored area code will be
displayed. To change it, use the
Then press
To complete the setting, press
select. A confirmation tone sounds.
delete and number keys to enter the new area code.
call id or return the handset to the base unit.
call id. The Caller ID setting screen appears.
If your calling
area requires
10-digit dialing,
do not program
this option.
GETTING STARTED [ 13 ]
Making and Receiving Calls
Terminology
To answer
a call
To make
a call
To hang up
To redial
Handset
On Base
Pick up the handset (AutoTalk)
or press
1)Pick up the handset.
2)Press
3)Listen for the dial tone.
4)Dial the number.
1)Pick up the handset.
2)
Dial the number, then press talk.
Press
to the base (AutoStandby).
1)Pick up the handset.
2)Press
3)Listen for the dial tone.
4)Press
talk.
talk.
OR
talk, or return the handset
talk.
redial/p.
Handset
Off Base
Press any key (Any Key Answer)
or press
1)Press
2)Listen for the dial tone.
3)Dial the number.
Dial the number, then press talk.
Press talk.
1)Press
2)Listen for the dial tone.
3)Press
talk.
talk.
OR
talk.
redial/p.
Throughout this manual, terms such as
Standby and Talk Mode are used. Below
is the terminology explanation.
• Standby Mode - The handset is not
in use, off the base, and
been pressed. A dial tone is not
present.
• Talk Mode - The handset is off the
base and
enabling a dial tone.
talk has been pressed
Refer to page 12 "Setting Caller ID
Options” to turn on Auto Talk feature
if desired.
talk has not
BASICS[ 14 ]
Adjusting the Handset Ringer and Earpiece Volume
Ringer tone and volume
When the phone is in standby mode, pressing the vol ▼ or ▲ key on the handset selects the handset ringer
volume and tone. There are two ringer tones each with two volume levels. Continue pressing the
key to listen to all tone and volume levels. The phone keeps the last ringer tone and volume setting selected.
vol ▼ or ▲
Earpiece volume
The handset earpiece volume settings (Low, Medium, High and Maximum) can only be
adjusted during a call. Press
When you hang up, the phone keeps the last volume setting selected.
vol ▼ or ▲ to select Low, Medium, High and Maximum.
Talk 0:15
Volume High
Redial
The redial/p key redials the last number dialed. The redialed number can be up to 32 digits long.
Tone Dialing Switch-over
Some telephone companies use equipment that require pulse dialing (sometimes
referred to as rotary dialing). If you need to enter tone dialing digits, you can
switch-over to tone dialing during the call. An example of this could be entering
your bank account number after you have called your bank. The digits of your bank
account can be sent using DTMF tones.
Initially make your call with the pulse dialing mode. Once your call connects, press
desired number (like in example above the bank account number). These digits will be sent as tone
dialing. This special number can be stored in a memory location and used for Chain Dialing
(See page 20.) Once the call ends, the tone mode is canceled and pulse dialing mode resumes.
*/tone . Enter the
BASICS
The tone feature
only applies when
the dial mode is
set to pulse.
BASICS [ 15 ]
Traveling Out-of-Range
During a call, as you begin to move your handset too far from your base unit, noise increases. If you pass
the range limits of the base unit, your call will terminate within 30 seconds.
Selecting a Different Channel
If you encounter interference while using your phone, you can manually change the phone’s channel for clear
operation. Interference can come from appliances or other phones in your home. This function works only
when the phone is in use.
During the course of a conversation, if you hear static or noise which makes it difficult to hear, press
"
Scanning" appears on the display, indicating the phone is changing to another channel.
chan.
Page
To locate the handset (while it's off the base), press page/find on the base. The
handset beeps for 60 seconds.
Paging is canceled when pressing any key or the handset is returned to the base.
Flash and Call Waiting
If you have "Call Waiting" service and a call waiting tone sounds while you are on a
call, press
the new caller. To return to the original caller, press
BASICS[ 16 ]
flash to accept the waiting call. There is a short pause, then you will hear
flash again.
You must subscribe through your local telephone company
to receive Call Waiting Service.
Storing Phone Numbers and Names
Memory Dialing allows you to dial a number using just a few key strokes. Your EXI2960/EXI2965 stores up
to 10 names/numbers in handset.
BASICS
1)Press and hold
2)Press
▲ and ▼ or enter a number (0 - 9) to select the memory location where you
would like to store the number.
3)Press
select. The following screen appears and a cursor flashes indicating that the
m until ¨Memory Store¨ is displayed.
Memory Store
1
2
Store Name
display is ready for the name to be entered.
If this screen appears, the selected memory location is already stored. Then you must
either change the entry in this location, clear the entry in this location, or select
Go Back¨ to choose another location.
¨
Edit Memory 1
Delete Memory 1
Go Back
4)To enter a name (up to 14 characters), use the number keys.
• See the “Steps for entering names and special characters”. (See page 18)
• Use
• Use
# and */tone to move the cursor to the desired location.
delete to delete characters as needed.
• Press and hold
delete to delete all the characters.
Store Number
• If a name is not required, go to step 5.
5)Press
select. ¨Store Number¨ is displayed. The cursor flashes indicating that the display is ready for the
number to be entered.
6)Use the number keys to enter the phone number. The phone number cannot exceed 20 digits.
redial/p to enter pause in the dialing sequence.
Use
The display shows a ¨
P¨. Each pause counts as one digit and represents a two second
delay of time between the digits as they are sent.
Use
delete to delete digits as needed.
7)Press select. The handset beeps and displays the confirmation screen. Memory
storage is complete. For example, if you store a name and number into memory
location number 7, the display shows ¨
into
memory location number 8, the display shows ¨
seconds, ¨
8)Press
Memory Store¨ is displayed. Repeat steps 2 - 7 to store more numbers.
m to return to standby mode.
Memory 7 Stored¨. If you store the number
Memory 8
¨.
After about 2
Store Number
8002971023
Memory 7 Stored
Memory Store
7 UNIDEN CORP
8 <Memory 8>
• In memory
dialing
operation, you
must press a
key within 20
seconds or the
phone will
return
to standby.
If you return
the handset to
the base, the
phone will
return to
standby also.
• You have 20
seconds after
pressing
enter the
number you
wish to store.
Otherwise, an
error tone will
sound.
MEMORY DIALING
BASICS
m to
MEMORY DIALING
[ 17 ]
The pause feature
is useful for long
distance calling,
credit card
dialing, or
sequences that
require a pause
between digits.
Steps for Entering Names and Special Characters
Refer to the letters on the number keys to select the desired characters.
With each press of a numeric key, the displayed character appears in the following order : Upper case
letters first, lower case letters next, and finally the number corresponding to the key.
Number of times key is pressed
Keys123456789
1
1
2abc ABCabc2
3def DEFdef3
4ghi GHIghi4
5jkl JKLjkl5
6mno MNOmno6
7pqrs PQRSpqrs7
8tuv TUVtuv8
9wxyz WXYZwxyz9
0* #-&() (blank) 0
If you make a mistake while
entering a name;
Use */tone or # to move
the cursor to the incorrect
character. Press
the wrong character, then enter
the correct character. To delete
all characters, press and hold
delete.
delete to erase
For example, to enter Uniden;
.
1)Pick up the handset. Press and hold
2)Enter a number or press
▲, ▼ to select a
m
memory location number.
3)Press
4)Press
5)Press
6)Press
MEMORY DIALING[ 18 ]
select
8 twice.
6 five times.
4 six times.
.
7)Press 3 four times, then press # to more the cursor
to the right.
If the next character uses the same number key, you must
press
# to move the cursor over. Otherwise the next time
you press the number key, it changes the character that was
previously set.
8)Press 3 five times.
9)Press
10)When finished, press
6 five times.
select
.
To continue to store the telephone number, proceed to
step 6 on page 17.
Making Calls with Memory Dialing
Memory dialing from Standby Mode
1)Press m .
The handset displays your programmed memory locations.
2)Press
would like to dial.
3)Press
displayed number is dialed.
Display a Programmed Number
Use # and */tone to toggle between the names display and the numbers display.
Memory dialing from Talk Mode
1)Press
2)Press
3)Enter a number (0 - 9) to select the memory location of the desired phone number.
4)To hang up, press
▼ and ▲ or enter the number (0 - 9) to select the memory location you
talk
. ¨Talk¨ and the volume setting appear on the display. Then the
Program name Program number
1
1 UNIDEN CORP
2 JOHN DOE
3 MOM AND DAD
When the stored phone number has 15 or more digits,
¨
\ ¨ is displayed next to the 13th digit. Press # to
see the extra digits and
talk
. ¨Talk¨ and the volume setting appears.
m
.
/tone to return.
*
1 8002971023
2 5452930
1
3 8175551212
5 012345678901
6 0118135543290
7
Talk
The selected phone number is displayed. Then the number is dialed.
talk
.
1 UNIDEN CORP
2 JOHN DOE
3 MOM AND DAD
Talk
0123456789012
Talk
Volume High
Talk 0:00
Talk 0:35
0123456789012
• If you press
select before
talk, you can
confirm the
name and the
number stored
in the selected
memory
location.
• To exit the
memory
function
without dialing,
press
m.
The handset
returns
to standby.
• Whenever you
are using a
menu screen,
you must press
a key within 20
seconds or the
phone will
return to
standby.
BASICS
BASICS
MEMORY DIALING
MEMORY DIALING [ 19 ]
Chain Dialing
The 10 memory locations on the handset are not limited to phone numbers. You may want to store in memory
a group of numbers (up to 20 digits) that you need to enter once your call connects. This is referred to as
Chain Dialing.
An example of this is a bank account number. Once you have called your bank, when you are prompted to
enter the account number, simply press
m and then the location where the special number has been stored.
Store your special number with identifying name in memory as you would a phone number. (Refer to "Storing
Phone Numbers and Names" on page 17.) Enter a pause as necessary in the sequence.
A pause counts as one digit and represents a two second delay in time between digits as they are sent.
Editing a Stored Name and/or Phone Number
1)Press and hold m until ¨Memory Store¨ is displayed.
2)Press
▲ and ▼ or enter a number (0 - 9) to select the memory location you would like
to edit.
Memory Store
1 UNIDEN CORP
2 JOHN DOE
3)Press
4)Press
select.
The following screen appears with the memory location number that you have selected
in the display.
▲ or ▼ to select ¨Edit Memory¨, then press select. The following screen appears. The cursor
Edit Memory 2
Delete Memory 2
Go Back
flashes indicating that the display is ready for the name to be edited. When a name has not been stored,
the cursor appears at the beginning of the second line.
5)Use the number keys,
To edit only the phone number, skip this step.
6)Press
select. The following screen appears.
/tone , # , or delete to edit the name. (See page 17.)
*
Store Name
UNIDEN CORP
The cursor flashes indicating that the display is ready for the number to be edited.
7)Use the number key,
The phone number cannot exceed 20 digits. (See page 17.)
If you don´t want to change the phone number, skip this step.
MEMORY DIALING[ 20 ]
redial/p or delete to edit the phone number.
Store Number
8002971023
8)Press select. The handset beeps and displays the confirmation screen. The memory
storage is complete.
For example, if you store a name and number into memory location number 1, the
display shows ¨
Memory 1 Stored¨. After about 2 seconds, ¨Memory Store¨
is displayed.
9)Press
m to return to standby mode.
Erasing a Stored Name and Phone Number
1)Press and hold m until ¨Memory Store¨ is displayed.
2)Press
would like to edit.
3)Press
The following screen appears with the memory location number that you have
selected in the display.
▲ and ▼ or enter a number (0 - 9) to select the memory location you
select.
Memory 1 Stored
Memory Store
1 UNIDEN CORP
2 JOHN DOE
Memory Store
1 UNIDEN CORP
2 JOHN DOE
Memory Store
1 UNIDEN CORP
2 JOHN DOE
Edit Memory 2
Delete Memory 2
Go Back
BASICS
BASICS
4)Press
5)Press
6)Press
7)Press
▼ to move the pointer down to ¨Delete Memory¨.
select. The following confirmation screen appears.
▲ to move the pointer to ¨Yes¨.
select or delete.
The following screen appears.
8)After a few seconds the display returns to the
¨
Memory Store¨ screen.
You may delete the information in another memory location (return to step 2) or
press
m to return to standby.
Edit Memory 2
Delete Memory 2
Go Back
Delete Memory 2?
Yes
No
Memory 2 Deleted
Memory Store
2
3 MOM AND DAD
MEMORY DIALING
MEMORY DIALING
[ 21 ]
• If you answer a
call before the
Caller ID message
is received
(Example: before
the second ring),
the Caller ID
message will not
appear.
• When the call is
received via a
telephone
company that
does not offer
Caller ID service,
the caller´s phone
number and name
do not appear.
(This includes
international
calls.)
Caller ID
You must subscribe to Caller ID service to use this feature.
When the telephone rings, the Caller ID feature allows you to view the caller´s name and phone
number on the display before you answer the phone.
The handset displays the phone number of the incoming call, the name, time, and the number of
calls. Additionally, you can dial the displayed number and store the information for memory dialing.
Make sure you have turned on the Caller ID/Call Waiting feature. (See page 12.)
When the Telephone Rings
1)When the Caller ID message is received, the display shows the caller´s phone number along with
the date and time. The incoming call information is stored in the Caller ID record. If the Caller
ID service includes the caller´s name, the caller´s name appears on the display (up to 15 letters).
The date and
time received
Caller's name
Caller's phone number
Here are some typical displays;
When the phone number and
name data are received
5/11 12:30PM 01
UNIDEN CORP
800-297-1023
When invalid data is received
Number of calls
from the same
Caller ID
• When the call is
via a private
branch exchange
(PBX), the caller´s
phone number
and name may
not appear.
[ 22 ]
CALLER ID FEATURES
When a private number is receivedWhen a private name is received
Data errors appear as ¨2¨.
When an unknown number is receivedWhen an unknown name is received
2)When you pick up the phone, the display changes to ¨Talk¨. (AutoTalk feature is set to on.)
Viewing the Caller ID Message List
The Caller ID list stores information for up to 30 incoming calls - even unanswered calls.
CALLER ID FEATURES
1)Press
call id.
The summary screen appears.
The screen shows the number of new messages and
total messages.
2)Press
3)Press
4)Press
▼ to display the latest Caller ID message.
▼ to see the next message. Or press ▲ to see previous message.
call id to return to standby.
New :01
Total:02
5/17 12:30PM 03
UNIDEN CORP
800-297-1023
Deleting Information from the Caller ID List
The EXI2960/EXI2965 stores up to 30 messages. If the phone receives the 31st message, the oldest one
in the list is automatically deleted. Caller ID data can also be deleted manually.
Deleting a Caller ID message
1)Press call id. Display the message to be deleted from the Caller ID list by pressing
▲ or ▼.
2)Press
3)Press
delete.
▲ or ▼ to select ¨Yes¨ or ¨No¨.
5/17 12:30PM 03
UNIDEN CORP
800-297-1023
Delete Message?
Yes
No
• In Caller ID
operation, if
no key is
pressed for
more than 20
seconds, an
error tone
sounds and the
telephone
returns to the
standby mode.
• If a call comes
in via a
telephone
system that
does not offer
Caller ID
service, no
information is
stored.
• Each message
can be up to
15 characters
for the phone
number and
the name.
BASICS
4)Press
select or delete.
When the pointer is at ¨Yes¨:
A tone sounds and the Caller ID message is deleted.
The next Caller ID message is then displayed.
When the pointer is at ¨No¨ :
The display returns to the Caller
ID message.
CALLER ID FEATURES
[ 23 ]
• While using the
¨
Delete
¨ or
All?
¨
Delete
Message?
screen if no
key is pressed
for more than
20 seconds, an
error tone
sounds and the
telephone
returns
to standby.
• If you get an
incoming call
or page, the
deleting
operation is
canceled and
the telephone
returns to
standby so you
can answer the
call or page.
¨
Deleting all Caller ID names/numbers
1)Press call id.
2)Press
3)Press ▲ or ▼ to select ¨Yes¨ or ¨No¨.
4)Press
delete.
select or delete.
When the pointer is at ¨Yes¨ :
A tone sounds and all stored Caller ID messages
are deleted.
New :01
Total:02
Delete All?
Yes
No
When the pointer is at ¨No¨ :
The display returns to the summary
screen.
[ 24 ]
CALLER ID FEATURES
Using the Caller ID List
Calling a party from the Caller ID list
You can place a call from the Caller ID list. The EXI2960/EXI2965 stores up to 30 messages.
5/17 12:30PM 03
1)Press
2)Press
call id. Select the phone number that you want to dial by pressing ▲ or ▼.
talk. The displayed phone number dials automatically.
Long Distance calls and Area Code Setting/Cancellation
Pressing 1 while the incoming Caller ID information is displayed (in step 1) will place the prefix “1 ” in
the display to set up for a long distance call. Pressing
3 will set or cancel an area code setting.
Dial edit
You can temporarily edit the Caller ID number that is displayed by pressing select
display. Press to move the cursor left, make your changes and then press . This will not change the number
in the Caller ID list memory.
If you want to save this new number, store the information in memory. (See page 17.)
. A cursor appears in the
UNIDEN CORP
800-297-1023
Talk
8002971023
• You cannot make
a call from the
Caller ID list if
your EXI2960/
EXI2965 is
connected to
private branch
exchange (PBX).
• When a long
distance call has
been set, ¨
appears in the
display.
1¨
CALLER ID FEATURES
BASICS
CALLER ID FEATURES
[ 25 ]
Storing Caller ID messages in Memory dialing
Messages shown in the Caller ID list can be stored in memory dialing.
Using the incoming call information (i.e., Caller ID list), the phone number of the party on the Caller ID
list can be stored in memory.
You can not store
a Caller ID
message if no
phone number
appears in the
message.
1)Press
call id.
Select the phone number to be stored from the Caller ID list by pressing
2)Press
3)Press
m.
▲ and ▼or enter a number (0 - 9) to select the
memory location to be stored.
4)Press
select.
The number is stored in memory, and the display returns to the Caller ID list.
If a message has already been stored in the selected memory number location, a
confirmation screen is displayed. Press
display returns to the Caller ID list.
▲ to select ¨Yes¨. Press select to overwrite. The
▲ or ▼.
5/17 12:30PM 03
UNIDEN CORP
800-297-1023
Select Location
1 UNIDEN CORP
2 JONE DOE
5/17 12:30PM 03
UNIDEN CORP
800-297-1023
Replace Memory?
Yes
No
[ 26 ]
CALLER ID FEATURES
Changing the Digital Security Code
The digital security code is an identification code used to connect the handset and the base unit.
Normally, setting the code is not necessary.
The first time you charge your handset, the security code is automatically set. (See "About the digital
security code", page 3.)
In the rare situation that you suspect another cordless telephone is using the same security code, you can
change the code.
1)Remove the handset from the base unit. Press and hold
2)The handset begins emitting a paging sound. While holding
the handset on the base unit. The paging sound stops.
Leave the handset on the base for more than 5 seconds or until the
random security code is set.
page/find on the base.
page/find for at least 3 seconds, place
status LED stops flashing. A new
If the handset
battery pack is
completely
discharged or the
battery pack is
removed, the
digital security
code will be lost.
If this happens, a
new security code
is set
automatically
next time the
battery pack is
charged.
INFORMATION
ADDITIONAL
ADDITIONAL INFORMATION
[ 27 ]
If the beltclip is
attached, you can
only charge the
handset in the
face down
position.
Installing the Beltclip
To attach the beltclip
Insert the beltclip into the holes on
each side of the handset. Press down
until it clicks.
To remove the beltclip
Pull both sides of the beltclip to
release the tabs from the holes.
Headset Installation
Your phone may be used with an optional headset, the Uniden HS910. To use this
feature, insert headset plug into the headset jack. Your phone is ready for hands-free
conversations.
(Headset may be purchased by calling the Uniden Parts Department or visiting the web
site. See Page 4.)
[ 28 ]
ADDITIONAL INFORMATION
Note on Power Sources
Battery replacement and handling
When the operating time becomes short, even after a battery
is recharged, please replace the battery.
With normal usage, your battery should last about one year.
Please contact your place of purchase or the Uniden Parts
Department for a replacement battery.
Power Failure
During the period that the power is off, you will not be able to
make or receive calls with the telephone.
Caution
• Use the specified battery pack.
• Do not remove the battery from the handset to charge it.
• Never throw the battery into a fire, disassemble it, or heat it.
• Do not remove or damage the battery casing.
Maintenance
When slightly dirty
Wipe with a soft, dry cloth.
When very dirty
Wipe with a soft cloth that has been dampened with diluted,
neutral detergent. Dry with a dry cloth.
When the charging terminals become dirty
Wipe with a dry cloth or a pencil eraser, if necessary.
RECYCLING NICKEL-CADMIUM BATTERIES
NICKEL-CADMIUM BATTERIES MUST
BE DISPOSED OF PROPERLY.
Nickel-cadmium cells are used in the battery pack.
Please take your used nickel-cadmium battery packs
to a store that recycles nickel-cadmium batteries.
Caution
Do not use paint thinner,
benzene, alcohol, or other
chemical products.
Doing so may discolor the
surface of the telephone
and damage the finish.
INFORMATION
ADDITIONAL
ADDITIONAL INFORMATION
[ 29 ]
Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
Symptom
The status LED won't light
when the handset is placed
in the base.
The audio sounds weak
and/or scratchy.
Can't make or receive calls.
The handset doesn't ring or
receive a page.
Suggestion
• Make sure the AC adapter is plugged into the base and wall outlet.
• Make sure the handset is properly seated in base.
• Make sure the charging contacts on the handset and base are clean.
• Make sure that the base antenna is in a vertical position.
• Move the handset and/or base to a different location away from
metal objects or appliances and try again.
• Press chan to help eliminate background noise.
• Make sure that you are not too far from the base.
• Check both ends of the base telephone line cord.
• Make sure the AC adapter is plugged into the base and wall outlet.
• Disconnect the AC adapter for a few minutes, then reconnect it.
• Reset the digital security code (See page 27).
• Make sure that you are not too far from the base.
• The battery pack may be weak. Charge the battery on the base unit
for 15-20 hours.
• The handset may be too far away from the base unit.
• Place the base unit away from appliances or metal objects.
• Reset the digital security code (See page 27).
[ 30 ]
ADDITIONAL INFORMATION
Symptom
Suggestion
Severe noise interference.
• Keep the handset away from microwave ovens, computers, remote
control toys, wireless microphones, alarm systems, intercoms, room
monitors, fluorescent lights, and electrical appliances.
• Move to another location or turn off the source of interference.
The Caller ID does not display.
• The handset was picked up before the second ring.
• The call was placed through a switch board.
• Call your local telephone company to verify your Caller ID service
is current.
• Charge the handset.
If you still have a problem.
• Call our customer hot line at 1-800-297-1023.
General Information
The phone complies with FCC Parts 15 and 68.
Operating temperature: -10
AC Adapter Information
AC Adapter part number: AD-310
Input Voltage: 120V AC 60Hz
Output Voltage: 9V DC 210 mA
Battery Information
Battery part number: BT-905
Capacity: 600 mAH, 3.6V
Battery use time (per charge)
From fully charged -
Talk mode duration: 7 hours
Standby mode duration: 14 days
° to 50°C (+14°F to +122°F)
If the handset is left off of the base, the actual Talk mode duration
will be reduced respective to the amount of time the handset is off
the base.
Recharge your phone on a regular basis by returning the handset
to the base after each phone call. When the operating time
becomes short, even after the battery is recharged, please
replace the battery. With normal usage, the battery should last
about one year.
Replacement batteries may be purchased at your local Uniden
dealer or by contacting the Uniden Parts Department
(800) 554-3988. Hours are from 7:00 a.m. to 5:00 p.m. Central
Time, Monday through Friday. We can also be reached on the web
at
www.uniden.com
Specifications, features, and availability of optional accessories are
all subject to change without prior notice.
INFORMATION
ADDITIONAL
ADDITIONAL INFORMATION
[ 31 ]
At Uniden, we´ll take care of you!
If you need any assistance with this product, please call our Customer Hotline at
1-800-297-1023
PLEASE DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE.
Our Uniden representatives will be happy to help you with any matters regarding
the operation of this unit, available accessories, or any other related matters.
Thank you for purchasing a Uniden product.
Hours: M-F 7:00 AM to 7:00 PM CST.
Index
A
AC adapter information ..............................31
Adjusting ringer and earpiece volume ............15
B
Batter y pack
Information ..........................................31
Installing ..............................................6
Maintenance ......................................7, 29
Preparing and charging ............................ 8
Replacement and handling ...................... 29
Beltclip installation.................................. 28
C
Caller ID
Caller ID service ...................................... 22
Call Waiting.......................................... 16
Deleting .............................................. 23
Setting Caller ID options ........................ 12
Using.................................................. 25
Viewing .............................................. 23
Channel ..................................................16
Connection .............................................. 7
D
Dialing mode ............................................9
Digital security code ............................ 3, 27
E, F, G
Earpiece volume ...................................... 15
H
Headset installation ................................ 28
I, J, K, L
Interference ............................................30
M, N, O
Maintenance .......................................... 29
Making a call .......................................... 14
Memory dialing
Editing a stored name
and phone number ................................ 20
Erasing a stored name
and phone number ................................ 21
Making calls with memory dialing.............. 19
Storing phone
numbers and names .............................. 17
Mounting on a wall ....................................10
P, Q
Package contents ...................................... 4
Paging .................................................. 16
R
Receiving a call ...................................... 14
Redialing a call .................................. 14, 15
Ringer tone and volume ............................ 15
S
Setting up the Phone.................................. 5
Setting up the Handset .............................. 6
T, U, V, W, X, Y, Z
Troubleshooting ...................................... 30
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