Uniden DECT4086-5, DECT4086-2, DECT4086, DECT4086-6, DECT4086-4 User Manual

...
Page 1
DECT4086 Series User's Guide
What's in the box?
DECT4086 two-line
base with cordless
handset and dual
answering system
Desk stand/wall mount bracket
Rechargeable
battery pack
(BT-1018)
Battery
cover
Telephone cord with two-line support
Belt clip
Base AC adapter
(PS-0034)
You might also nd:
DCX400 accessory handset and charger
Battery cover
Belt
clip
If any items are missing or damaged, contact our Customer Care Line immediately. Never use damaged products!
Need Help? Get answers 24/7 at our website: www.uniden.com.
If You... Contact Uniden’s... Phone Number
have a question or problem
need a replacement part or accessory Parts Department* 800-554-3988 need special assistance due to a
disability
Rechargeable battery pack (BT-1018)
Charger AC adapter (PS-0035)
If you purchased
model number:
DECT4086 None DECT4086-2 1 of each DECT4086-3 2 of each
DECT4086-4 DECT4086-5 DECT4086-6 5 of each
Customer Care
Line*
Accessibility Help
Line
You should
have:
3 of each
4 of each
817-858-2929 or
800-874-9314
(voice or TTY)
* During regular business hours, CST. Visit our website for detailed business hours.
Page 2
What's in the manual?
Installing Your Phone ............................ 1
Set Up the Base .....................................1
Setup the Handset(s) .............................3
Test the Connection ...............................5
Getting to Know Your Phone................. 7
Parts of the Base ................................... 7
Parts of the Handset .............................. 9
Reading the Displays .......................... 11
Using the Soft Keys ............................. 13
Entering Text on Your Phone ................15
Using the Menus ................................. 16
The
Handset
and
Base Setup
The
Clock Setup
The
Global Setup
Menu .........................18
Menu ........................ 18
Special Feature Menus ........................ 19
Using Your Phone ................................20
Working with Two Lines ......................20
Changing the Volume ...........................22
Using the Caller ID and Redial Lists .....22
Using Seven-Digit Dialing ....................24
Using Call Waiting ............................... 24
Finding a Lost Handset ........................ 25
Using an Optional Headset ..................25
Using the Phonebook .......................... 26
Setting Up Your Phonebook ................. 26
Phonebook Menu Options ....................28
Chain Dialing ........................................ 28
Menu ...... 17
Using Multi-station Features ..............29
Expanding Your Phone ......................... 29
Using Multi-Station Conference Calling 29
Using Privacy Mode ............................30
Using Call Transfer...............................30
Using the Intercom .............................. 31
Using Special Features ....................... 32
Using Do Not Disturb ........................... 32
Using the Alarm Feature ...................... 32
Using Voice Message Notication ....... 34
Using the Answering System ............35
Setting Up Your Answering System ....35
Getting Your Messages .......................37
Screening Your Calls ............................ 38
Using the System While You're Away
from Home ........................................ 39
Solving Problems ................................40
Weak or Hard To Hear Audio .............. 42
Noise or Static On The Line ................. 42
Resetting and Registering Handsets .... 44
Handling Liquid Damage ...................... 45
Important Information ......................... 46
Terms Used In This Guide .................... 46
Specications ...................................... 46
Battery Information .............................. 46
Compliance Information ....................... 47
One-year Limited Warranty .................49
Important Safety Instructions!
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of re, electric shock and injury to persons, including the following:
This unit is NOT waterproof. DO NOT expose this unit to rain or moisture.
Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a
re. They may explode. Check with local codes for possible special disposal instructions.
Do not place the handset in any charging cradle without the battery installed and the battery cover securely in place.
SAVE THESE INSTRUCTIONS!
Page 3

Installing Your Phone

W
A
L
L
D E S K
W
A
L
L
D E S K

Set Up the Base

Attach the stand
Before you attach the stand, you have to decide if you want the phone to rest on a desk or hang on a wall.
For desktop use, turn
1. the stand so the locking tabs that say facing the base with the arrows pointing up. OR For wall mount use, turn the stand so the locking tabs that say
WALL
are facing the base with the arrows pointing down.
Align the stand with the
2. notches on the base.
Slide the stand onto the notches until
3. it clicks into place.
DESK
are
To remove the stand
Pull the locking tabs up and back (see the black arrows in the illustration to the right). Then, slide the stand straight off the same direction you put it on.
1
Page 4
Connect the power and telephone cords
TEL LINE 1/2
TEL LINE 2
AC IN
7.8V
TEL LINE 1/2
TEL LINE 2
AC IN
7.8V
TEL LINE 1/2
TEL LINE 2
AC IN
7.8V
IF you have a separate
jack for line 2, connec t
another phone cord here.
Connect the
telephone cord
here rst.
TEL LINE 1/2
TEL LINE 2
AC IN
7.8V
IF you have a separate
jack for line 2, connec t
another phone cord here.
Connect the
telephone cord
here rst.
Connect the base AC adapter to the
1.
AC IN 7.8V
jack and route the
cord as shown:
For desktop use For wall mount use
Connect the included two-line telephone cord to the
2. jack. If your phone company uses a separate phone jack for each line, connect a standard telephone cord to
TEL LINE 2
the
jack. Route the cords
as shown above. Connect the cord from
3. a two-line phone jack.
TEL LINE 1/2
to
OR If your phone company uses a separate phone jack for each line, connect the cord from the jack for line 1; then, connect the cord from for line 2.
Plug the AC adapter into a standard 120 V AC power outlet.
4.
2
TEL LINE 1/2
to
TEL LINE 1/2
TEL LINE 2
the jack
Page 5
Place the phone on the wall
(To telephone jack
for second line)
(To telephone jack
for second line)
Place the mounting slots over the pins on the wall plate, and slide the
base down to lock it into place.

Setup the Handset(s)

Install the battery
Unpack all handsets, battery packs,
1. and battery covers. If any handset has the battery cover already attached, press in on the notch and slide the cover down and off.
Line up the battery pack connector
2. with the jack inside the handset. (The battery connector will only fit one way.)
Push the battery pack connector in
3. until it clicks into place. Tug gently on the wires to make sure the battery pack is securely connected.
Place
4. the cover over the battery compartment and slide it up into place.
3
Page 6
Charge the battery
AC IN 8VAC IN 8V
If your phone came with any
1. accessory handsets and chargers, connect a charger AC adapter to each charger's
AC IN 8V
jack and set the plug into the notch as shown. (These adapters might already be connected.)
Plug the other end of the
2. adapter into a standard 120V AC power outlet.
Place one handset in the base
3. and any other handsets in a charger with the displays facing forward. (It doesn't matter which handset you place in the base.)
CHARGE
The
lights on the base and all chargers should turn on.
If... Try...
CHARGE
a light doesn't turn on
Charge all handsets completely (about 15 hours) before using them.
4
-
reseating the handset.
-
checking the AC adapter connection.
-
seeing if the outlet is controlled by a wall switch.
Page 7

Test the Connection

SUN 12:00A Handset #1
LINE1 MENU LINE2
SUN 12:00A Handset #1
LINE1 MENU LINE2
Pick up the handset from the base and press pick up line 1 automatically and change the display to show and you should hear a dial tone.
When you get a dial tone, make a test call; press
If... Try...
TALK
. The phone should
END
to hang up.
Talk
,
the base display says
Check
or you don't hear a
dial tone
you keep hearing a dial tone
there's a lot of noise or static
the handset display says
Unavailable
checking the connection between the base and the phone jack: make sure the cord is connected to
setting line 1 to pulse dialing (see page
6).
see page 42 for tips on avoiding interference.
resetting the handset (see page 44). If you have accessory handsets, try using a different handset for the test call.
TEL LINE 1/2
Test Line 2
Once you can make calls on line 1, make a test call on the second line. Pick up the handset and press the unmarked key under
You should hear a dial tone and the display should show
If... Try...
the display says
Check
or
you don't hear a dial tone
you keep hearing a dial tone
checking the connection between the base and the phone jack: if you have a separate jack for each line, make sure the cord is connected to
setting line 2 to pulse dialing (see page 6).
LINE 2
Talk
TEL LINE 2
.
.
.
.
Test any accessory handsets the same way. If you can't get a dial tone or the handset display says closer to the base or resetting it (see page 44).
Unavailable
, try moving the handset
5
Page 8
Changing from Tone to Pulse Dialing
Phones can communicate with the telephone network in two ways: tone (DTMF) or pulse dialing. If you know your phone company uses pulse dialing or the test call for line 1 did not work, follow these steps:
With the phone in standby, press
1. Use UP or
2. When your phone prompts you to select a line, press
3. Use UP or
4. Highlight
5.
DOWN
to highlight
DOWN
to highlight
Pulse
, then press OK. The phone sounds a confirmation
MENU
Global Setup
Dial Mode
, then press OK.
.
, then press OK.
LINE 1
.
tone. Try making another test call using line 1.
If your test call on line 2 did not connect, follow the same process, but press
LINE2
in step 3.
If you use pulse dialing and you need to send DTMF tones during a call (if you're using an automated response system, for example), press to temporarily switch to tone dialing. When the call ends, the phone automatically returns to pulse dialing mode.
6
Page 9

Getting to Know Your Phone

UP
PHONEBOOK/
LEFT
DOWN
CALLER ID/ RIGHT
INTERCOM/
HOLD
12-key
dial pad
Display
DELETE
SPEAKER
PLAY/STOP
DO NOT
DISTURB
Soft
keys
Charging contacts
UP
PHONEBOOK/
LEFT
DOWN
CALLER ID/ RIGHT
INTERCOM/
HOLD
12-key
dial pad
Display
DELETE
SPEAKER
PLAY/STOP
DO NOT
DISTURB
Soft
keys
Charging contacts

Parts of the Base

If the key name is spelled out on the key itself, it's not labeled in the drawing below.
Base keys and how they work
Key name (and icon)
PHONEBOOK/ LEFT ( / )
PLAY/STOP ( )
What it does
-
In standby or during a call: open the phonebook.
-
During text entry: move the cursor to the left.
-
In the first 2 seconds of a message: go to the previous message.
-
Anytime after that: go to the beginning of this message.
-
In standby: start playing messages.
-
While a message is playing: stop playing messages.
7
Page 10
Key name (and icon)
UP ( )
CALLER ID/ RIGHT ( / )
DOWN ( )
ON/OFF
DO NOT DISTURB
INTERCOM/ HOLD
SPEAKER ( )
MUTE/EXIT
REDIAL/ PAUSE
DELETE ( )
SOFT KEYS
( )
What it does
-
In standby: increase the ringer volume for line 1 or line 2.
-
During a normal call: increase the earpiece volume.
-
During a speakerphone call or while a message is playing: increase the speaker volume.
-
In the menu or any list: move the cursor up one line.
-
In standby or during a call: open the Caller ID list.
-
During text entry: move the cursor to the right.
-
While a message is playing: skip to the next message.
-
In standby: decrease the ringer volume for line 1 or line 2.
-
During a normal call: decrease the earpiece volume.
-
During a speakerphone call or while a message is playing: decrease the speaker volume.
-
In the menu or any list: move the cursor down one line.
-
In standby: turn the answering system on or off.
-
In standby: turn the Do Not Disturb feature on or off (see page 32).
-
In standby: page a handset using the intercom.
-
During a call: put the call on hold and start a call transfer.
-
In standby: start a speakerphone call (get a dial tone).
-
During a normal call: switch to the speakerphone.
-
During a speakerphone call: hang up.
-
While this station is ringing: mute the ringer for this call only.
-
During a call: mute the microphone.
-
In the menu or any list: exit the menu completely.
-
In standby: open the redial list.
-
While entering a phone number: insert a 2-second pause.
-
While a message is playing: delete this message.
-
In standby: delete all messages.
-
While entering text: delete one character, or press and hold to delete all the characters.
-
The soft keys automatically change their function based on what you are doing. See "Using the Soft Keys" on page 13.
8
Page 11

Parts of the Handset

Microphone
12-key dial pad
Message waiting LED, visual ringer
Display
Charging
contacts
Earpiece
UP
PHONEBOOK/
LEFT
SPEAKER
DOWN
CALLER ID/ RIGHT
REDIAL/
PAUSE
INTERCOM/
HOLD
TALK/FLASH
END
Soft keys
Microphone
12-key dial pad
Message waiting LED, visual ringer
Display
Charging
contacts
Earpiece
UP
PHONEBOOK/
LEFT
SPEAKER
DOWN
CALLER ID/ RIGHT
REDIAL/
PAUSE
INTERCOM/
HOLD
TALK/FLASH
END
Soft keys
Handset keys and how they work
Key name (and icon)
UP ( )
END
What it does
-
In standby: increase the ringer volume for line 1 or line 2.
-
During a call: increase the call volume.
-
In the menu or any list: move the cursor up one line.
-
During a call: hang up.
-
In the menu or any list: exit and go to standby.
9
Page 12
Key name (and icon)
CALLER ID/ RIGHT ( )
What it does
-
In standby or during a call: open the Caller ID list.
-
During text entry: move the cursor to the right.
SPEAKER ( )
INTERCOM/ HOLD
REDIAL/ PAUSE ( )
DOWN ( )
PHONEBOOK/ LEFT
( )
TALK/FLASH
SOFT KEYS
-
Switch a normal call to the speakerphone (and back).
-
In standby: page another station using the intercom.
-
During a call: put the call on hold and start a call transfer.
-
In standby: open the redial list.
-
While entering a phone number: insert a 2-second pause.
-
In standby: decrease the ringer volume for line 1 or line 2.
-
During a call: decrease the call volume.
-
In the menu or any list: move the cursor down one line.
-
In standby or during a call: open the phonebook.
-
During text entry: move the cursor to the left.
-
In standby: start a telephone call (get a dial tone).
-
During a call: switch to a waiting call.
-
The soft keys automatically change their function based on what you are doing. See "Using the Soft Keys" on page
13.
10
Page 13

Reading the Displays

1 21 2
LINE1
MENU
LINE2
SUN 12:00A 12/31/08 New CID: 4
Answering system status for:
Status icon areas
Caller ID
count
Day & time
Current
functions
for:
Soft key 1
Soft key 2
Soft key 3
Date
Line 2
Line 1
1 21 2
LINE1
MENU
LINE2
SUN 12:00A 12/31/08 New CID: 4
Answering system status for:
Status icon areas
Caller ID
count
Day & time
Current
functions
for:
Soft key 1
Soft key 2
Soft key 3
Date
Line 2
Line 1
SUN 12:00A Handset #1 New CID: 2
LINE1 MENU LINE2
Handset
banner
Status
icons
Caller ID count
Day and time
Current
functions for:
Soft key 1
Soft key 2
Soft key 3
SUN 12:00A Handset #1 New CID: 2
LINE1 MENU LINE2
Handset
banner
Status
icons
Caller ID count
Day and time
Current
functions for:
Soft key 1
Soft key 2
Soft key 3
On the base
On the handset
The table below shows the possible icons and what they mean. Since the icons appear based on what you're doing with the phone, you won't ever see all of these icons at the same time.
Base Icon Handset Icon What it means
or
or
The accompanying information (in use, on hold, etc.) applies to line 1.
The accompanying information (in use, on hold, etc.) applies to line 2.
11
Page 14
Base Icon Handset Icon What it means
The ringer is turned off for 1) line 1 only, 2)
NA
NA
NA
NA
line 2 only, or 3) both. This station will not ring when a call comes in on the indicated lines.
You have a voice message waiting (see "Using Voice Message Notification" on page 34).
Privacy Mode is on: no other station can join your call.
The speakerphone is on.
The microphone is muted, and the caller can't hear you.
The alarm is set. (See "Using the Alarm Feature" on page 32.)
T-coil mode is on. (See "Do you use a T-coil hearing aid?" on page 43.)
The battery is 1) fully charged, 2) half charged, 3) getting low, or 4) empty.
The signal from the base is 1) very weak, 2) low, 3) strong, or 4) very strong.
Answering system status icons
The icons on the right hand side of the base display indicate the status of the answering system. Each icon will appear separately for line 1 (at the top) and line 2 (at the bottom). See Using Your Answering System on page 35 for more information.
Icon What it means
The answering system is off: it will not answer the phone.
The answering system is set to announce only: it will answer the phone but will not record any messages.
The answering system memory is full: you must delete some saved messages.
01
12
through
This number indicates the number of new messages for
59
each line.
Page 15

Using the Soft Keys

1 21 2
LINE1
MENU
LINE2
SUN 12:00A 12/31/08 New CID: 4
Soft key 1
Soft key 2 Soft key 3
SUN 12:00A Handset #1 New CID: 2
LINE1 MENU LINE2
Soft key 1Soft key 2
Soft key
3
1 21 2
OK Back
<Options> Base Setup
Ans. Setup
Soft key 1
Soft key 2 Soft key 3
<Options>
Handset Setup
Ans. Setup
OK Back
Soft key 1Soft key 2
Soft key
3
Soft keys are controlled by the software: they will automatically change their function depending on what you're currently doing:
Soft keys with the phone in standby
On the base On the handset
Soft keys in the main menu
On the base On the handset
The description of the soft key's current function appears in the bottom of the display directly above the corresponding key.
13
Page 16
If the description for a soft key is blank, that key doesn't currently have a function.
Sometimes, the current function of a soft key can duplicate the function of a regular key. If this happens, you can press either key.
When this manual refers to a soft key, it uses the soft key's description printed on a black background.
Common soft key descriptions
The table below lists some soft key descriptions that the phone uses across several menus or operations. These are not all the soft key descriptions, but these are probably the ones you'll see most often.
Soft key description: What it does:
BACK
CANC EL
DELE TE
LINE 1
LINE 2
MENU
MUTE
OK
OPTI ONS
SELE CT
Go back to the previous screen. Any unsaved changes on the current screen will be canceled.
Cancel the current operation without saving any changes.
Erase the highlighted item.
Use line 1 for the current operation.
Use line 2 for the current operation.
Open the main menu screen.
Turn off the ringer, speaker, or microphone.
Select the highlighted option or confirm the current operation.
Show available choices for the current operation or for the highlighted item.
Choose the highlighted option.
14
Page 17

Entering Text on Your Phone

When you want to enter text into your phone (for example, a name in the phonebook), use the twelve-key dial pad to enter the letters printed on the number keys. Here's how it works:
The phone enters the letters in the order they appear on the key. For example, if you press the number key 2 once, the phone enters the letter A. Press 2 twice for B, and three times for C.
If you press the key again after the last letter, the phone starts the same letter sequence with small letters. If you press 2 four times in a row, the phone enters a (small letter). Press 2 five times for b, and six times for c.
If you see the icon letters first (
A B C
the key (2). The icon letters, so it enters small letters first, then the number on the key, then capital letters.
The phone automatically uses a capital letter for the first letter and any letter right after a space; all other times, it uses small letters.
If two letters in a row use the same number key, enter the first letter, then use position to enter the second letter.
[Aa]
in the display, the phone enters capital
), then small letters (
[aA]
means the phone starts at the small
CALLER ID/RIGHT
to move the cursor to the next
a b c
), then the number on
Switch between capital and small letters
Move the cursor
Leave a blank space Press # (
Erase one letter
Erase the entire entry Press and hold
Enter punctuation or a symbol
Press .
PHONEBOOK/LEFT
Press
CALLER ID/RIGHT
left or right.
POUND).
Move the cursor to the letter you want to erase and press the can also press
Press 0 to rotate through the available symbols.
DELE TE
DELETE
to move the cursor to the
to move the cursor to the
soft key. (On the base, you
.)
DELE TE
.
15
Page 18

Using the Menus

To open the menu, press
Select the current item.
To close the menu:
UseUP and
DOWN
to move
the cursor.
MENU
Go back one
screen.
on the handset, press
END
; on the base, press
MUTE/EXIT.
OK BACK
<Options> Retrieve Msg
Handset Setup
Ans. Setup Clock Setup Global Setup
To open the menu, press
Select the current item.
To close the menu:
UseUP and
DOWN
to move
the cursor.
MENU
Go back one
screen.
on the handset, press
END
; on the base, press
MUTE/EXIT.
OK BACK
<Options> Retrieve Msg
Handset Setup
Ans. Setup Clock Setup Global Setup
The menus are designed to be as easy as possible. Some users don't even need the manual once they know how to perform these actions:
If you don't press any keys for thirty seconds, the phone times out and exits the menu. (When setting the day and time, the time-out period is extended to two minutes.)
Open the menu Press
16
Move the cursor
Select an option Move the cursor to highlight the option, then press OK.
Return to the previous screen
MENU
.
-
The cursor (the black bar with the white text) shows which menu item is currently highlighted; when you're entering characters, the cursor shows where you are in the line.
-
Use UP to move the cursor up one line.
DOWN
-
Use
-
Use
-
Use right.
Press phone exits the menu.
to move it down one line.
PHONEBOOK/LEFT CALLER ID/RIGHT
BACK
to move it one space to the left.
to move it one space to the
BACK
on the first screen, the
Page 19
Close the menu
On the handset, press
EXIT
. (If you open the menu during a call, press out of the menu without hanging up.)
END
; on the base, press
BACK
MUTE/
to back
The next several pages list all the available menu options and how to use them. Most of the menus are the same for the base and cordless handsets; any option that is available only for the base or handset is noted in the description.
The
Handset
When you open the menu on a handset, this menu is called
Setup
. On the base, this menu is called
and
Base Setup
Menu
Base Setup
Handset
. Each of these options can be set separately for each station. (A station can be any cordless handset or the base.)
Menu option: Use it to:
(Handset only) Turn on T-coil mode to reduce noise on
T-coil
some hearing aids (see "Do you use a T-coil hearing aid?" on page 43).
Alarm Setting
Primary Line
Ringer Tones
Personal Ring
(Handset only) Set alarms on your handset (see "Using the Alarm Feature" on page 32).
Select the line you want this station to use as the default line when you make a call (see "Assigning a primary line" on page 20).
(Handset only) See the ring tones the handset is using as the main ring tone for each line. To change the tone, select the line, then choose a ring tone from the list. (As you highlight each ring tone, the phone plays a sample of the tone. When you hear the tone you want, press
OK
.)
(Handset only) Turn on the personal ring feature. If you have Caller ID, this feature lets you assign special ring tones to anyone in your phonebook: this handset will use the special ring tone when that person calls.
17
Page 20
Menu option: Use it to:
(Handset only) Turn on Auto Talk so you can answer the
Autotalk
phone just by picking up the handset from the cradle (without having to press any buttons).
Any Key Answer
Banner
Handset/Base Language
LCD Contrast
Key Touch Tone
The
Clock Setup
You must set the date and time if you want to use the handset's alarm feature; setting the clock will also ensure the answering system stamps your messages with the correct time and day. You can set the clock from the base or any cordless handset.
Open the menu and select
1. Use the numbers on the twelve-key dial pad to enter the date.
2. Move the cursor to the next line, then use the dial pad to enter the
3. time.
4.
Press
SAVE
to switch between
.
(Handset only) Turn on Any Key Answer so you can answer the phone by pressing a key on the twelve-key dial pad.
(Handset only) Change the name used on the handset's display. Enter any name up to 10 characters.
Change the language used in the display.
Change the contrast of the display.
Have the keypad sound a tone when you press a key.
Menu
Clock Setup
AM
and PM; when you're finished, press
.
The
Global Setup
The settings on this menu are separate for each line: changing the settings for line 1 will not affect line 2, and vice versa. However, the settings for each line apply to all stations whenever they use that line.
Before changing these settings, make sure the phone is in standby and all handsets are within range of the base. (Only one station at a time can change these settings.)
18
Menu
Page 21
When you select the select
Line 1
or
Global Setup
Line 2
. Then, you can choose one of the following
menu, the phone prompts you to
options to change the global settings for that line:
Menu option: Use it to:
Enter your area code so the phone hides the area code
Area Code
Dial Mode
on incoming local calls (see "Using Seven-digit Dialing" on page 24).
Change the way your phone communicates with the telephone network (see "Changing from Tone to Pulse Dialing" on page 6).
Set Line Mode
VMWI Reset
Do not change this setting unless instructed to by customer service.
(Base only) Reset the voice message waiting indicator to bring it back into sync with your voice mail service (see "Using Voice Message Notification" on page 34).

Special Feature Menus

The following menus control specific features of your phone. These menus are explained under the section that describes the feature in detail:
Menu: Use it to: For details, see:
Retrieve Msg
(handset only)
Ans. Setup
Register Handset
only)
(base
Access your answering system from a cordless handset
Change the settings for the answering system on each line.
Add new handsets or reset a handset that isn't working properly.
"Getting Your Messages" on page 37
"
Ans. Setup
options" on page 36
"Resetting and registering handsets" on page 44
menu
19
Page 22

Using Your Phone

Working with Two Lines

When performing common tasks, you can let the station use the primary line, or you can manually choose a particular line for each task. Using the primary line makes common tasks much simpler, but you will need to assign a primary line to each station (see below).
If you want to... From a handset
From a handset speakerphone
From the base speakerphone
make a call: Dial the number, then
with the primary line-Press
by choosing a line-Press
TALK/FLASH
LINE 1
or
LINE 2
. Press
.*
SPEAKER
.
answer a call
When a call comes in, the soft keys blink to tell you which line is ringing.
with the primary line-Press
TALK/FLASH
. Press
SPEAKER
.
by choosing a line-Press the soft key for the line you want to answer.*
END
hang up
switch between the speaker and earpiece
put a call on hold
switch lines during a call (automatic hold)
mute the microphone during a call
mute the ringer for this call only
* On the handset, press
SPEAKER
Press the cradle.
Press
Press you the line is on hold. To return to the call, press the soft key (
Press the soft key for the other line; the current call is automatically put on hold (see above). To return to the call, press the soft key for the holding line.
Press Press again to turn the microphone back on.
While the phone is ringing, press
or return the handset to
SPEAKER
INTERCOM/HOLD
MUTE
END
to switch to the speakerphone.
. Not available
; the soft key blinks to remind
LINE 1
or
LINE 2
) for the holding line.
.
. press
Press
Press
SPEAKER
MUTE/EXIT
MUTE/EXIT
.
.
.
Assigning a primary line
You can assign a primary line to each station; the station connects to its primary line whenever it goes off hook (that is, when you press
TALK/FLASH
20
SPEAKER
or
). Whenever you want, you can bypass the
Page 23
primary line assignment by manually choosing line for your current task.
To assign a primary line, open the menu and select
Base Setup
. Select
Primary Line
, then choose the line you want this
Handset Setup
station to connect to when it goes off hook:
or
Line 1
Line 2
Auto
(default setting)
Always connect to line 1, regardless of either line's status.
Always connect to line 2, regardless of either line's status.
Connect to line 1 except under the following circumstances:
-
there is an incoming call on line 2
-
there is a holding call on line 2
-
the answering system has picked up line 2
-
line 1 is being used for an active call or for screening a call
If any one of these conditions is true, the station connects to line 2.
Conferencing two lines together
When you have active calls on both lines, you can join the two lines together in a conference call.
Place the first call on hold.
1. Switch to the other line and start the second call.
2. Press
3.
During a conference call, you can speak with both outside callers
MENU
, then select
Conference
.
at the same time, and the callers can speak with each other.
To separate the conference call back into two independent calls, press the soft key for either line. The other line is automatically put on hold, and you can switch between calls normally.
To disconnect both callers at the same time, just hang up normally.
To disconnect one caller at a time, select the line you want to disconnect, then hang up. Press the soft key to return to the other caller (on hold).
Other stations can also join in the conference call. See Using Multi-station Features on page 29 for more information.
21
Page 24

Changing the Volume

You can set the volume of the ringer and speaker separately for the base and each handset; you can also set the earpiece volume on each handset. The available volume levels and how to change them are listed below; for each item, press UP to make it louder or make it softer.
Change the When On the base On a handset
DOWN
to
ringer volume
earpiece volume
speaker volume
the phone is in standby
you are on a normal call
you use the speaker-phone for a call or getting messages
select a line, then select
Medium,
Not available
choose one of 10 volume levels for the active line
or
High
Off, Low,
choose one of 6 volume levels for the active line
choose one of 6 volume levels for the active line

Using the Caller ID and Redial Lists

You have to subscribe to Caller ID to use Caller ID features: contact your telephone provider for more information.
Caller ID list information Redial list information
-
When a call comes in, the phone displays the caller’s number and name (if available) along with which line is receiving the call.
-
The phone saves the information for the last 50 calls received on either line to the CID list. The phone records which line the call came in on.
-
When it's in standby, each station displays the total number of calls received on both lines since the last time you checked the CID list.
-
You can edit the list separately on each station.
-
Each station has its own redial list.
-
The redial list contains the last 10 phone numbers dialed from that station.
-
The redial list does not record which line was used to dial the number.
22
Page 25
Using the lists
Open the CID list Press
Open the redial list Press
Scroll through the CID or redial list
Close the CID or redial list
CALLER ID/RIGHT
REDIAL/PAUSE
DOWN
Press
to scroll through the list from newest to
.
.
oldest. Press UP to scroll from oldest to newest.
Press
END
on a handset or
MUTE/EXIT
on the base. (If you open the CID list during a call, press back out of the list without hanging up.)
Dialing from the CID or redial list
Find the entry you want to dial.
1. If the phone number is a toll or long distance call, but there's no 1
2. at the front of the record, press to add the 1.
To dial the entry with the primary line for this station, press
3.
FLASH
SPEAKER
or
; to manually choose a line, press
LINE 1/LINE 2
to dial the entry.
You can also go off hook before you open the list. Press
SPEAKER
or
(for the primary line) or press
you want, then press
DIAL
.
LINE 1/LINE 2
TALK/FLASH
. Find the entry
Caller ID and redial menu options
BACK
TALK/
to
Open the CID or the redial list. Find the entry you want and press
OPTI ONS
. Choose one of the following:
Add the selected CID/redial list entry to this station's phonebook. The phone creates a new phonebook entry,
Store into PB
then prompts you to edit the name and phone number; cordless handsets also prompt you to choose a personal ring (see page 26).
Append the selected phone number to an existing
Store & Edit
phonebook entry. The phone prompts you to select the phonebook entry you want to add the number to, then opens that entry for editing (see page 27).
23
Page 26
Delete Entry
Delete All
Erase this entry from the CID or redial list.
Erase all entries from this station's CID or redial list. (This doesn't affect the CID or redial lists on any other stations.)

Using Seven-Digit Dialing

If you can make a local call by dialing only seven digits instead of ten, you can tell the phone to hide your local area code in the CID list.
Do not enter an area code if your phone company requires ten­digit dialing. You might not be able to dial from the CID list.
With the phone in standby, open the menu and select
1.
Setup
.
LINE 1
Press
2. Use the number keypad (
3. Press OK when you’re finished.
4.
The phone uses the programmed code as a filter. When calls
or
LINE 2
, then select
-
0
9
) to enter a three-digit area code.
Area Code
.
Global
come in, the phone compares the incoming area code to the one programmed for that line. If they match, the phone hides the area code in the CID list.
While reviewing the list, press # to toggle the area code off and on.
When you dial from the CID list or save the number to the phonebook, the phone dials or stores the number exactly as it is currently displayed.

Using Call Waiting

A Call Waiting call refers to a call received on a line while that line is already in use.
Call Waiting and Caller ID on Call Waiting are services provided by your telephone company. You must subscribe to these services to use these features.
Call Waiting is independent for each line: Call Waiting calls do not roll over to the second line.
24
Page 27
(Belt clip hole)
(Belt clip hole)
When you get a Call Waiting call, the phone sounds a tone and displays any CID information received for the waiting call.
To answer a Call Waiting call, press
FLASH
on a handset. The phone company automatically puts the
FLAS H
on the base or
current call on hold and switches you to the waiting call.
Use
FLAS H
and
TALK/FLASH
to switch between the two calls; remember, each time you switch, there is a short pause before you're connected to the other caller.

Finding a Lost Handset

TALK/
With the phone in standby, press the handset you want to find, or select
INTERCOM/HOLD
All
to page all handsets at the
on the base. Select
same time. The paged handset(s) will beep for 1 minute or until you
INTERCOM/HOLD
press
again or press
TALK/FLASH
followed by
END
on
the handset.

Using an Optional Headset

You can use a standard 2.5 mm telephone headset with your cordless handsets. To purchase headsets, contact the Parts Department (see the front cover).
To install a headset, remove the headset jack cover and insert the headset plug into the jack.
Just make and receive calls as usual, and use your headset to talk to the caller after the call connects.
When you connect a headset, the handset automatically mutes the earpiece and speaker. To re-activate the earpiece or speaker, just unplug the headset.
25
Page 28

Using the Phonebook

Each station can store up to 100 entries in its phonebook, and each entry can have two different phone numbers.
Open the phonebook Press
Scroll through the entries
Jump to entries that start with a certain letter
Quick dial the primary number for an entry
Press to Z or UP to scroll from Z to A.
Press the number key corresponding to the letter you want to jump to.
Find the entry you want to dial.
1. To dial with the primary line for this station, press
2.
TALK/FLASH
press the number in the first phone number slot.
Find the entry you want to dial and press
1. Select one of the two phone numbers for that
2.
Dial either number for an entry
entry. To dial the number with the primary line for this
3. station, press choose a line, press
Use a speed dial number to open a phonebook entry
On the dial pad, press and hold the number assigned to the phonebook entry you want. The phone opens the phonebook and goes directly to that entry. Follow the instructions for dialing an entry above.
On the handset, press
Close the phonebook
EXIT
. (If you open the phonebook during a call, press
BACK
PHONEBOOK/LEFT.
DOWN
to scroll through the phonebook from A
SPEAKER
or
LINE 1/LINE 2
TALK/FLASH
; to manually choose a line,
. The phone automatically dials
SPEAKER
or
LINE 1/LINE 2
END
; on the base, press
; to manually
.
to back out without hanging up.)
SELE CT
MUTE/
.

Setting Up Your Phonebook

Creating a new entry
Open the phonebook with the phone in standby, and press The phone walks you through the phonebook entry items in the order listed below. On each screen, press OK when you're finished editing the item or if you want to skip the item:
Edit Name
26
Enter the name (up to 16 characters) you want to use for this entry.
NEW
.
Page 29
Enter the primary number (up to 32 digits) for this entry
SAVE SELECT BACK
Edit Bob Smith
987-555-1234
123-555-9876 Clatter Speed Dial 4
Edit Name
Edit Number1
Edit Number2
Personal ring (handset
only)
Edit Speed Dial
SAVE SELECT BACK
Edit Bob Smith
987-555-1234
123-555-9876 Clatter Speed Dial 4
Edit Name
Edit Number1
Edit Number2
Personal ring (handset
only)
Edit Speed Dial
exactly the way you would dial it.
-
Edit Number1
Edit Number2
Personal Ring
selection
Speed Dial
If you need the phone to wait before sending the next set of digits, press
-
If two seconds isn't long enough, you can enter as many pauses as you want.
-
Each pause counts as one digit (you'll see a P in the number).
Enter the secondary number for this entry just like you did the primary number.
(Handset only) Choose the ring tone you want the handset to use when this person calls. As you highlight each ring tone, the handset sounds a sample of that tone.
Select the speed dial number ( to assign to this entry.
-
The speed dial numbers correspond to the numbers (0 through 9) on the twelve key dial pad.
-
Each speed dial number can be assigned to only one entry.
-
If the speed dial number is already assigned, the phone shows the name of the entry assigned to the number. If you want to change it, select the number, and the phone overwrites the existing assignment.
Editing an existing entry
With the station in standby, open the phonebook and find the entry you
1. want.
Press
2. choose
Highlight the individual
3.
OPTI ONS
Edit
.
item you want to change and press
SELE CT
. The phone goes to the edit screen for that item.
Edit the item as
4. described under "Creating a new entry" (above), and press OK. OR press
Highlight the next item you want to edit and press
5.
BACK
you're finished editing this entry, press
REDIAL/PAUSE
to enter a two-second pause.
SPD0
through
SPD9
) you want
, then
to cancel editing and return to the main entry.
SAVE
SELE CT
.
. If
27
Page 30

Phonebook Menu Options

Open the phonebook with the phone in standby, and press to open the phonebook menu. From the main phonebook screen, you have two options:
OPTI ONS
Copy All
Delete All
If you select an individual entry and then press
Copy the whole phonebook to another station. (You must have at least one cordless handset to use this multi-station feature.)
Erase all the entries in this station's phonebook. (This does not affect the entries saved on any other stations.)
OPTI ONS
, you have
these additional options:
Create New
Copy
Edit
Delete
Add an entry to your phonebook. (See "Creating a new entry" on page 26.)
Copy this entry to another station. (You must have at least one accessory handset to use this multi-station feature.)
Edit this entry. (See "Editing an existing entry" on page 27.)
Erase this entry.

Chain Dialing

If you often have to enter a series of digits or a code number during a call, you can save that code number to a phonebook entry and use the phonebook to send the code number.
Enter the code number (up to 32 digits) into the phonebook just like a regular phonebook entry. Be sure to enter the code number into the phonebook exactly as you would enter it during a call.
During your call, when you hear the prompt to enter the code number:
Open the phonebook and find the entry that contains your code
1. number.
2.
Press
and select the number (phone number 1 or 2) you
SELE CT
want.
3.
Press
to transmit the code. The phone transmits the code
DIAL
number exactly as you entered it in the phonebook. OR if you change your mind, use
28
BACK
to close the phonebook.
Page 31

Using Multi-station Features

The expandable base works together with the accessory handsets to give you some useful multi-station features. (A station can be any cordless handset or the base.) You must have at least one accessory handset to use the features in this section.

Expanding Your Phone

Your base supports a total of ten DCX400 accessory handsets, including any that were supplied with your phone.
Your base might be compatible with other Uniden accessory handsets: please visit our website for a list of compatible handsets.
Accessory handsets must be registered to the base before you can use them. Handsets that aren't registered display a
not registered
this base, see page 44 or refer to the manual that came with the accessory handset.
Any accessory handsets that came packaged with the base are already registered to that base for you.
If a handset was previously registered to a base, you have to reset it so you can register it to a new base (see page 44 for DCX400 handsets).
message. For instructions on registering handsets to
Handset

Using Multi-Station Conference Calling

When an outside call comes in on either line, the base and four cordless handsets can join in a six-way conference call with the outside caller.
To join a call in progress, just connect to the active
).
LINE 1
or
line (press
LINE 2
29
Page 32
To leave a conference call, hang up normally; all other stations remains connected to the call.
If you conference line 1 and line 2 together (see page 21), the base and four cordless handsets can hold a seven-way call with both outside callers at the same time.
You can also use the speakerphone for a conference call, just like you can with a normal call.

Using Privacy Mode

You can prevent other stations from joining a call. Start your call as usual, then press
MENU
and select
Call Privacy
. When you hang up,
privacy mode turns off automatically. As long you have privacy mode on, no other stations can interrupt
your call (you'll see a in the handset display and a in the base display). To allow another station to join the call, just turn privacy
mode off by repeating the process above (press
Call Privacy
).
MENU
and select

Using Call Transfer

To...
transfer a call
cancel a transfer
accept a transferred call
30
From the base From a handset
INTERCOM/HOLD
Press
1. Select the station you want to transfer the call to, or select
2.
All
to page all the stations at the same time. When the other station accepts the call, you'll be disconnected, but you can join the call again.
SPEAKER
Press call.
To answer the page and speak to the transferring station,
1.
press To accept the call, press the soft key (
2.
the holding line.
to return to the
INTERCOM/HOLD.
to put the call on hold.
TALK/FLASH
Press to the call.
LINE 1
or
to return
LINE 2
) for
Page 33

Using the Intercom

Here are some things you need to know about using the intercom:
Whenever the phone is in standby, you can make an intercom call between stations without using the phone line.
You can make an intercom call from any station, but only two stations can be in an intercom call at any time.
If an outside call comes in during an intercom call, the phone shows the CID information. If the other station hasn't answered the page, the phone cancels the page so you can answer the incoming call.
To... From the base From a handset
INTERCOM/HOLD
make an intercom page
Press
1. Select the station you want to talk with, or select
2.
All
to page all the stations at the same time.
.
cancel a page Press
answer an intercom page
leave an intercom call
answer an outside call during an intercom call
Press
Press
Press the soft key ( want to answer. The phone automatically disconnects the intercom call and connects you to the outside line.
INTERCOM/HOLD.
INTERCOM/HOLD
INTERCOM/HOLD.
LINE 1
END
Press
.
Press
TALK/FLASH
or
Press
LINE 2
or
.
INTERCOM/HOLD
.
END
.
) for the line you
31
Page 34

Using Special Features

Alarm 1
00:00AM
1 time
No Selection
SET
SELECT
BACK
Time setting
Repeat setting
Ringer setting
Alarm 1
00:00AM
1 time
No Selection
SET
SELECT
BACK
Time setting
Repeat setting
Ringer setting

Using Do Not Disturb

The Do Not Disturb or DND feature turns off the ringers of the base and all handsets at the same time.
With the phone in standby, press and hold base. The phone automatically turns on the answering system and shows
To cancel, press
If you turn the answering system off while DND is on, the phone turns off DND along with the answering system.
Do Not Disturb
DO NOT DISTURB
in the display on all stations.
again.

Using the Alarm Feature

You can set 3 different alarms on each cordless handset so your phone can remind you of important events. When an alarm is set, the alarm icon ( ) appears on the top of the screen.
Setting an alarm
DO NOT DISTURB
on the
Open the menu and select
1. Select
2.
Alarm3
To turn on the alarm, select On. The phone goes to the alarm edit
3. screen.
Highlight the time setting and press
4.
32
Alarm Setting
) you want to set.
Handset Setup
, then select the alarm (
SELE CT
.
Alarm1, Alarm2
.
, or
Page 35
Use the number keys to set the time you want the alarm to ring;
Select Days
Monday
Tuesday
OK SELECT BACK
Select Days
Monday
Tuesday
OK SELECT BACK
Alarm Setting
08:00AM Weekly
Alarm2
OK BACK
Alarm Setting
08:00AM Weekly
Alarm2
OK BACK
Alarm
SNOOZE
Alarm
SNOOZE
5. press OK when you're finished.
Highlight the repeat setting and press
6. you want the alarm to ring—once only ( or on a weekly basis (
If you choose
7. which days of the week the alarm should ring. To choose a day, highlight it and press check mark appears beside that to show that it is selected. Select as many days as you want, then press
OK
. The alarm will ring on each day with a check mark beside it.
Highlight the ringer setting and press
8. Select the ring tone you want the alarm to use, then press OK.
9. When you are finished setting all
10. the alarm options, press activate the alarm. The time and repeat setting will show on the main
Alarm Setting
selected specific days, the repeat setting displays as
Select Days
Select Days
, the handset prompts you to choose
SELE CT
screen. (If you
Weekly
SET
.)
; a
to
SELE CT
1 time
)—then press OK.
SELE CT
. Select how often
), every day (
.
Daily
),
When an alarm rings
When the day and time on the phone matches the day and time of an alarm setting, the handset sounds the selected tone and displays the alarm screen.
The alarm will ring for one minute. To turn off the alarm, press
END
. When the phone prompts you to confirm, press
To temporarily turn off the alarm, press alarm ring for the full minute). The alarm will ring again in five minutes.
To cancel snooze, press the phone prompts you to confirm, press
YES
SNOO ZE
END
the next time the alarm rings. When
YES
(or just let the
.
.
33
Page 36
Using Voice Message Notication
This feature supports Frequency-Shift Keying (FSK) message notification. Contact your voice mail provider for more details.
If you subscribe to a voice mail service, your phone can notify you when you have a new message waiting on either line. When you have new messages, the voice message icon () appears in the display, and the new message light (at the top of the handset) blinks.
Resetting the voice message indicator
If the voice message icon remains after you check your messages, you can reset it from the base:
Open the menu and select
1. When the phone prompts you to select a line, press
2.
LINE 2
.
3.
34
Select
VMWI Reset
, then select
Global Setup
Yes
to reset the indicator.
.
LINE 1
or
Page 37

Using the Answering System

Each line has a separate answering system. Whenever you access the answering system, the phone prompts you to choose a line. After that, any settings or operations will affect only the answering system for that line. For example, deleting all the messages from the answering system from line 1 does not affect any messages on the answering system for line 2.

Setting Up Your Answering System

Recording your outgoing message
Your personal outgoing message or greeting can be between 2 seconds and 30 seconds long. If you don't want to record an outgoing message, the system will use its pre-recorded greeting:
Hello, no one is available to take your call. Please leave a message after the tone.
To record your greeting:
Open the menu and select
1.
2.
3.
Select Press
Line 1
STAR T
or
Line 2
. Wait for the system to say "Record greeting" and
then and begin your recording. When you're finished, press
4. new greeting.
To keep this greeting, press
5. again, press
DELE TE
Ans. Setup
, then select
STOP
STOP
.
.
Record Greeting
.
. The system plays back your
again. To delete it and try
Switch between the pre-recorded greeting and your greeting
Open the menu and select
1. Select
2. The system plays back the current greeting (personal or pre-
3.
Line 1
or
Line 2
recorded) for this line. Press
Ans. Setup
, then select
CHAN GE
.
Greeting Options
.
to switch greetings or
STOP
to keep the current greeting.
35
Page 38
Delete your greeting
Open the menu and select
1. Select
2. While the system plays back the current greeting, press
3.
Line 1
or
Line 2
Ans. Setup
, then select
.
Greeting Options
.
DELE TE
to erase the personal greeting for this line. (You can't erase the pre-recorded greeting.)
Ans. Setup menu options
You can change the answering system options separately for each line. When you select the to select
Line 1
or
Line 2
Ans. Setup
menu, the phone prompts you
. Then, you can choose one of the following
options to change the answering system settings for that line:
Security Code
Ring Time
Record Time
Message Alert
Ans. Language
Call Screen
Ans. On/Off
Record Greeting
Greeting Options
Enter a 2-digit PIN so you can access your answering system from any touch-tone phone (see page 39).
Set the number of rings (2, 4, or 6) before the answering system answers the phone. Choose have the system pick up after 2 rings if you have new messages or after 4 rings if you don't.
Set the amount of time callers have to leave a message, either 1 minute or 4 minutes. Choose if you don't want the system to let callers to leave a message.
Have the system beep every 15 seconds when you have a new message; the beeping stops when you listen to all your new messages. (To mute the alert without listening to your messages, press any key on the base.)
Change the language of the system's voice prompts.
Turn on the call screen feature so you can hear callers as they leave messages on the base speaker (see page 38).
Turn your answering system on or off. (To turn your system on or off from the base, just press
Record a personal greeting (see page 35).
Switch between your personal greeting and the pre­recorded greeting or delete your personal greeting (see page 35).
Toll Saver (TS)
Announce Only
ON/OFF
.)
to
36
Page 39

Getting Your Messages

Accessing your system from a handset (remote operation)
You can access your system from a handset whenever the phone is in standby. Only one handset at a time can access the system through remote operation, and you can't use remote operation if the base is using the answering system.
To start remote operation, open the menu and select
Msg
. When the phone prompts you to select a line, press
LINE 2
.
During remote operation, the handset beeps to let you know it's waiting for your next command. If you don't press any keys for 30 seconds, the phone returns to standby.
The icons on the handset's number keys and display show you which number key activates each answering system command; these commands correspond to the answering system keys on the base:
Icon Command Name Handset key Base key
Play
Stop
Repeat
Skip
Delete
2
5
1
3
4
PHONEBOOK/LEFT
CALLER ID/RIGHT
Retrieve
PLAY/STOP
PLAY/STOP
DELETE
LINE 1
or
How to operate your answering system
To... From the base
PLAY/STOP
play new messages
restart the current message
Press The system announces the number of new and old messages, then plays the first new message followed by the day and time it was received. Then the system plays the new messages in the order they were received.
PHONEBOOK/LEFT
Press
then select a line.Press
. Press 1.
From a handset (during remote operation)
.
2
37
Page 40
To... From the base
PHONEBOOK/LEFT
replay previous messages
skip a message Press
delete a message
Press until you hear the message you want to replay.
CALLER ID/RIGHT
While the message is playing,
DELETE
press
.
repeatedly
. Press 3.
From a handset (during remote operation)
Press 1
repeatedly until you hear the message you want to replay.
While the message is playing, press 4.
With the phone in standby, press delete all of your messages
DELETE
. When the system prompts
you to select a line, press
LINE 2
or
.
LINE 1
Not available.
After the system plays the new messages, play old messages
exit the system Press
PLAY/STOP
press
again. When the system prompts you to select a line, press
PLAY/STOP
LINE 1
LINE 2
or
.
. Press
press 2.
END
.

Screening Your Calls

Another feature your answering system gives you is call screening. While the system is taking a message, you can hear the caller on the base speaker (if you turn on
Call Screen)
or from a handset.
To... From the base From a handset
hear the caller leaving a message
answer the call Press
mute the call screen without answering
If you mute the call screen, the system continues taking the
Just listen to the caller over the speaker.
Press
SPEAKER
MUTE
. Press
.
Press
SCRE EN
TALK/FLASH
message: it just stops playing through the speaker.
Up to four handsets at a time can screen calls. If a fifth handset tries to screen the call, the handset sounds an error tone and displays a
38
System Busy
message.
.
.
Page 41

Using the System While You're Away from Home

You can also operate your answering system from any touch-tone phone. Before you can use this feature, you have to program a security code.
Programming a security code
With the phone in standby, open the menu and select
1. When the phone prompts you to select a line, press
2.
LINE 2
, then select
Use the number keypad to enter a two-digit security code (01 to
3.
99
). Press OK when you’re finished.
Remember to make a note of your new security code!
Security Code
.
Ans. Setup
LINE 1
Dialing in to your system
Call your telephone number and wait for the system to answer. (If
1. your answering system is off, it will answer after about ten rings and sound a series of beeps instead of your greeting.)
During the greeting (or beeps), press 0 and immediately enter
2. your security code. (You have 3 tries to enter you security code: if you enter it wrong 3 times, the system hangs up and returns to standby.)
The system announces the current time, the number of messages
3. stored in memory, and a help prompt. Then it starts beeping intermittently to let you know it's waiting for your command.
When you hear the intermittent
4. beeping, enter a command from the chart to the right.
If you don't press any keys for 15 seconds, the phone will hang up and return to standby.
0-1 Repeat message
0-1 Repeat message
0-2 Play message
0-2 Play message
0-3 Skip message
0-3 Skip message
0-4 Delete message
0-4 Delete message
0-5 Stop playback
0-5 Stop playback
0-6 Turn the system on
0-6 Turn the system on
0-9 Turn the system off
0-9 Turn the system off
1-0 Hear help prompts
1-0 Hear help prompts
.
or
39
Page 42

Solving Problems

If you have any trouble with your phone, try these simple steps first. If you still have a question, call our Customer Care Line listed on the front cover.
If… Try…
-
No stations can make or receive calls.
One cordless handset can’t make or receive calls.
A station can make calls, but it won’t ring.
I can't make or receive calls on line
2.
I can't conference line 1 and line 2 together.
A cordless handset's display won't turn on.
A cordless handset is not working.
A cordless handset says
Unavailable
Checking the telephone cord connection.
-
Disconnecting the base AC adapter. Wait a few minutes, then reconnect it.
-
Moving the handset closer to the base.
-
Resetting the handset.
-
Making sure the ringer is turned on.
-
Making sure Do Not Disturb is turned off (see page
32).
-
Making sure line 2 is properly connected (see page
2).
-
Checking the dial mode on line 2.
-
Seeing if another station has activated Privacy Mode on line 2.
-
Making sure you have subscribed to 2 separate lines from your phone company.
-
Seeing if another station has activated Privacy Mode on one of the lines (see page 30).
-
Charging the battery for 15-20 hours.
-
Checking the battery pack connection.
-
Charging the battery for 15-20 hours.
-
Checking the battery pack connection.
-
Resetting the handset.
-
Moving the handset closer to the base.
-
Seeing if another station has Privacy Mode on (see
.
page 30).
-
Making sure the base is plugged in.
40
Page 43
If… Try…
-
Letting calls ring at least twice before answering. No stations will display any Caller ID information.
-
Seeing if the call was placed through a
switchboard.
-
Checking with your telephone service provider to
make sure your Caller ID service is active.
-
Making sure you entered the correct area code. If I can't dial from the Caller ID list.
you have to dial all 10 digits, you need to delete
the area code (see "Seven-digit Dialing" on page
24).
Caller ID displays briefly and then clears.
I can’t transfer calls. Resetting all the handsets (see page 44).
I can’t get two cordless handsets to talk to the caller.
The phone keeps ringing if I answer on an extension.
I can't save a number to an existing phonebook entry.
The answering system does not work.
The answering system won't record messages.
A handset can't access the answering system.
My outgoing message is gone.
-
You may have to change the line mode. Contact
customer service for more information.
-
-
Making sure both handsets are registered to this
base.
-
Making sure no station is in Privacy Mode (see
page 30).
-
You may have to change the line mode. Contact
customer service for more information.
-
Seeing if the number is already in the phonebook.
-
Seeing if that entry already has two phone
numbers.
-
Making sure the answering system is turned on.
-
Making sure the base AC adapter is not plugged
into an that's controlled by a wall switch.
-
Making sure the
Announce Only
-
Deleting messages (the memory may be full).
-
Making sure no other handset is using the system.
-
Making sure the phone is in standby.
-
Seeing if there was a power failure. You may have
Record Time
(see page 36).
is not set to
to re-record your personal outgoing message.
41
Page 44
If… Try…
-
I can’t hear the base speaker.
Messages are incomplete.
The system keeps recording if I answer on an extension.
I can't register a handset.
My alarm rings at the wrong time.
My alarm won't ring on the right day(s).
Making sure call screening is turned on (see page
36).
-
Changing the base speaker volume.
-
The incoming messages may be too long. Remind callers to leave a brief message.
-
Deleting messages (the memory may be full).
-
You may have to change the line mode. Contact customer service for more information.
-
Seeing if there are 10 handsets registered to this base.
-
Resetting the handset.
-
Making sure the time is set correctly (see page 18).
-
Making sure the days are selected (see page 32).
-
Making sure the date is set correctly (see page 18).

Weak or Hard To Hear Audio

If a caller’s voice sounds weak or soft, the signal might be blocked by large metal objects or walls; you might also be too far from the base, or the handset’s battery may be weak.
Try moving around while you’re on a call or moving closer to the base to see if the sound gets louder.
Make sure the handset’s battery is fully charged.
Try adjusting the earpiece volume.

Noise or Static On The Lineoise or Static On The Line

Interference is the most common cause of noise or static on a cordless phone. Here are some common sources of interference:
electrical appliances, especially microwave ovens
computer equipment, especially wireless LAN equipment and DSL modems
42
Page 45
DSL filter
Telephone
cord
Telephone wall jack
DSL filter
Telephone
cord
Telephone wall jack
radio-based wireless devices, such as room monitors, wireless controllers, or wireless headphones or speakers
large florescent light fixtures (especially if they give off a buzzing noise)
other services that use your phone line, like alarm systems, intercom systems, or broadband Internet
Do you use a T-Coil hearing aid?
Do you use a T-Coil hearing aid?
If you have a hearing aid equipped with
If you have a hearing aid equipped with a telecoil (T-coil) feature, the interaction
a telecoil (T-coil) feature, the interaction between the hearing aid and digital cordless
between the hearing aid and digital cordless phones can cause noise in the handset. If
phones can cause noise in the handset. If you have a T-coil hearing aid and you have
you have a T-coil hearing aid and you have problems with noise on the line, try turning
problems with noise on the line, try turning on
T-coil
on
Handset Setup
Handset Setup
Using T-coil mode can shorten the handset’
Using T-coil mode can shorten the handset’ s talk time; make sure to watch the battery
s talk time; make sure to watch the battery status and keep the battery charged.
status and keep the battery charged.
mode. Open the menu; select
T-coil
mode. Open the menu; select
, then select
, then select
T-coil
T-coil
.
.
service
Here are some hints for when the static is...
on 1 handset or in 1 location: on all handsets or in all locations:
-
Check nearby for one of the common interference sources.
-
Try moving the handset away from a suspected source, or try moving the suspected source so it’s not between the handset and the base.
-
Try moving closer to the base. There is always more noise at the edges of the base's range. If the handset displays an
Out of Range
message,
you need to move closer to the base.
-
Check near the base for the source of interference.
-
Try moving the base away from a suspected source, or turn off the source if possible.
-
If the base has an adjustable antenna, try raising the antenna so it stands straight up.
-
If you have any service that uses the phone line, you might need a filter (see below).
Installing a line lter or DSL lter
Sometimes, broadband Internet services that use the telephone line can interfere with phones. One of
these services−DSL−often causes
static on telephones. A DSL filter or telephone line filter usually solves this problem. The technician who installed your DSL service might have left some filters for you; if not, call your DSL provider or look in any electronics store.
43
Page 46
Plug the DSL filter into the telephone wall jack and plug your phone’s base into the filter. Make a test call to make sure the noise is gone.

Resetting and Registering Handsets

If you are having trouble with a cordless handset or if you want to replace one, you need to clear the registration information from the base and the handset:
Do you have the base the handset is registered to?
Yes No
1.
Press and hold
System Reset
seconds).
2.
Select
Deregister HS.
lists all registered handsets. Select the handset you want to reset.
3. When the handset asks you to confirm,
4. select
Yes
to be sure.) The handset clears its information from the base and deletes it own link to the base.
END
and # until the
menu appears (about 5
The display
. (It may ask you twice, just
Press and hold
1.
#
until the menu appears (about 5 seconds). Select
2.
3.
Base Unavailable
When the handset asks you to confirm, select may ask you twice, just to be sure.) The handset deletes its own link without contacting the base.
When you reset a handset (or if you buy a new one), that handset displays a
Handset Not Registered
message. If you see this message
on a handset, you need to register it to a base before you can use it.
END
and
System Reset
Yes
. (It
.
Registering a handset
Does the handset fit in the base cradle?
Yes No
Place the handset in the base. The display should say
Handset
Registering
44
.
On the base, open the menu and select
1.
Handset Registering
On the handset you want to register, press and hold
2.
#
. The display should say
.
until the display says
2 seconds).
Register
Handset
Handset Registering (
about
Page 47
In about 30 seconds, the handset display should say
Complete
If... Try...
-
you don't hear a dial tone
-
the display says
To register a handset to a different base, see the section "Expanding Your Phone" in the user's guide for the other base.
. Press
TALK/FLASH
Registration Failed
and make sure you get a dial tone.
Making sure the handset is fully charged, then start over at step 1.
Registration

Handling Liquid Damage

Moisture and liquid can damage your cordless phone.
If the handset or base is exposed to moisture or liquid, but only the exterior plastic housing is affected, wipe off the liquid, and use as normal.
If moisture or liquid has entered the plastic housing (i.e. liquid can be heard in the phone or liquid has entered the handset battery compartment or vent openings on the base), follow these steps:
Handset Base
Remove the battery cover and disconnect the
1. battery. Let dry for at least 3 days with the battery
2. disconnected and the cover off for ventilation. After the handset dries, reconnect the battery
3. pack and replace the cover. Recharge the battery fully (15-20 hours) before using.
Disconnect the AC
1. adapter to cut off the power. Disconnect the
2. telephone cord. Let dry for at least 3 days
3. before reconnecting.
IMPORTANT: You must unplug the telephone line while recharging the battery pack to avoid charge interruption.
CAUTION! DO NOT use a microwave oven to speed up the drying process. This will cause permanent damage
to the handset, base and the microwave oven.
45
Page 48

Important Information

Terms Used In This Guide

Accessory Handset
Base
CIDCW (CID on Call Waiting.) A service that shows CID for calls that come in during another call.
Call Waiting A service that lets you receive calls while you are on another call.
Caller ID (Also called CID.) A service that shows the name and number of incoming callers.
Charger A cradle that stores and charges a handset but doesn’t connect to the phone line.
Cradle
During a call The station is currently on a call or has activated a dial tone.
Handset A cordless handset that you use to dial the phone and talk to callers.
In standby The phone is inactive: there is no dial tone, no station is on a call or listening to messages.
Line 1 and Line 2
Off hook The phone is connected to an outside line: there is a dial tone or an ongoing call.
Soft key A software-controlled button that can change its function to t the current operation.
Station Any handset or the base.
An extra handset that can register to and be used with an expandable phone base. All accessory handsets must be registered to a base.
The main part of the phone. It connects to your phone line and lets you make and receive calls. Most bases also have a cradle to store a handset.
The part of the phone that stores a handset. While in a cradle, a handset is always in standby, and any keys are locked.
On a two-line jack, line 1 is connected to the inner pair of wires, and line 2 is connected
to the outer pair of wires. If you want to switch the lines, contact your phone company.
On single-line jacks, line 1 is connected to
TEL LINE 2
. You can switch Line 1 and Line 2 just by swapping the connectors.
TEL LINE 1/2
, and line 2 is connected to
Specications
Base Charger
Base Charger
Part number PS-0034 PS-0035
Part number PS-0034 PS-0035
AC
AC adapter
adapter
Input voltage 120V AC, 60 Hz 120V AC, 60 Hz
Input voltage 120V AC, 60 Hz 120V AC, 60 Hz Output voltage 7.8V AC @ 450mA 8V AC @ 300mA
Output voltage 7.8V AC @ 450mA 8V AC @ 300mA Part number BT-1018
Part number BT-1018
Battery
Battery pack
pack
Capacity 500mAh, 2.4V DC
Capacity 500mAh, 2.4V DC
Do not place the base in direct sunlight or subject it to high temperatures.

Battery Information

Fully charged, the battery should provide about 10 hours of talk time and about 7 days of standby time. For best results, return the handset to the cradle after each call to keep it fully charged.
Keep an eye on the battery status icon. When the battery gets too low, the handset shows a low
battery alert. If you hear a strange beep during a call, check the display: if you see the low battery alert, nish your conversation as quickly as possible and return the handset to the cradle. If the
handset is in standby, none of the keys will operate.
Use only the supplied AC adapters.
Be sure to use the proper adapter for the base and any chargers.
Do not place the power cord where it creates a trip hazard or where it could become chafed and
create a re or electrical hazard.
Page 49
With normal use, the battery should last about one year. Replace the battery when the talk time becomes short even when the battery is charged. To buy a replacement battery, call the Parts Department listed on the front cover.
Rechargeable Nickel-Metal-Hydride Battery Warning
CAUTION! Risk of explosion if battery is replaced by an incorrect type!
Dispose of used batteries according to the instructions. Do not open or
mutilate the battery. Disconnect the battery before shipping this product.
This equipment contains a rechargeable Nickel-Metal-Hydride battery.
The rechargeable batteries contained in this equipment may explode if disposed of in a re.
Nickel is a chemical known to state of California to cause cancer.
Do not short-circuit the battery.
Do not charge the rechargeable battery pack used in this equipment with in any charger other
than the one designed to charge this battery pack as specied in the owner's manual. Using
another charger may damage the battery pack or cause the battery pack to explode.
Rechargeable Batteries Must Be Recycled or Disposed of Properly. Uniden works to reduce lead content in PVC coated cords in our products &
accessories.
Warning! The cords on this product and/or accessories contain lead, a chemical known to the State of California to cause birth
defects or other reproductive harm. Wash hands after handling.

Compliance Information

FCC Part 68 information
This equipment complies with Part 68 of the FCC rules & the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information,
a product identier in the format US: AAAEQ##TXXXX. If requested, this number must be
provided to the phone company.
An applicable Universal Service Order Codes (USOC) certication for the jacks used in this
equipment is provided (i.e., RJ11C) in the packaging with each piece of approved terminal
equipment. A plug & jack used to connect this equipment to the premises wiring & telephone
network must comply with the applicable FCC Part 68 rules & requirements adopted by the ACTA. A compliant telephone cord & modular plug is provided with this product. It is
designed to be connected to a compatible modular jack that is also compliant. See installation
instructions for details.
The REN is used to determine the number of devices that may be connected to a phone line. Excessive RENs on a phone line may result in devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed ve (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the telephone provider. The REN for this product is part of the product identier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice
Page 50
isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to le a complaint with the FCC if you believe it is necessary. The
telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company
will provide advance notice in order for you to make necessary modications to maintain
uninterrupted service. Please follow instructions for repairing, if any (e.g. battery replacement section); otherwise do
not substitute or repair any parts of the device except as specied in this manual. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public
service commission or corporation commission for information. This equipment is hearing aid compatible.
If you experience trouble with this equipment, contact the manufacturer (see the cover of this manual for contact information) or an authorized agent. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
If your home has wired alarm equipment connected to a phone line, be sure that installing the system does not disable your alarm equipment. If you have questions about what will disable
alarm equipment, contact your telephone company or a qualied installer. Any changes or modications to this product not expressly approved by the manufacturer or
other party responsible for compliance could void your authority to operate this product.
NOTICE: According to telephone company reports, AC electrical surges, typically resulting
from lightning strikes, are very destructive to telephone equipment connected to AC power sources. To minimize damage from these types of surges, a surge arrestor is recommended.
FCC Part 15 information
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, & (2) This device must accept
any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this phone.
FCC PART 15.105(b)
Note: This equipment has been tested & found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses & can radiate radio frequency energy and, if not installed & used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off & on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Page 51
RF exposure information
This product complies with FCC radiation exposure limits under the following conditions:
The base must be placed to allow a minimum of 20 cm (8 inches) between the antenna and all persons during normal operation.
The base must not be collocated or operated in conjunction with any other antenna or transmitter.
The handset is designed for body-worn operation and meets FCC RF exposure guidelines when used with any belt clip, carrying case, or other accessory supplied with this product. (All necessary accessories are included in the package; any additional or optional accessories are not required for compliance with the guidelines.) Third party accessories (unless approved by the manufacturer) should be avoided as these might not comply with FCC RF exposure guidelines.
Industry Canada (I.C.) Notice
Terminal equipment
NOTICE: This equipment meets the applicable Industry Canada Terminal EquipmentIndustry Canada Terminal Equipment Technical Specications. This is conrmed by the registration number. The abbreviation IC before the registration number signies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specications were met. It does not
imply that Industry Canada approved the equipment.
NOTICE: The Ringer Equivalence Number (REN) for this terminal equipment is marked on the equipment itself. The REN assigned to each terminal equipment provides an indication
of the maximum number of terminals allowed to be connected to a telephone interface. The
termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not
exceed 5.
Radio equipment
The term IC before the radio certication number only signies that Industry Canada technical specications were met. Operation is subject to the following two conditions: (1) this device
may not cause interference, & (2) this device must accept any interference, including interference that may cause undesired operation of the device. "Privacy of communications may not be ensured when using this telephone".

One-year Limited Warranty

Important: Evidence of original purchase is required for warranty service.
WARRANTOR: UNIDEN AMERICA CORPORATION ("Uniden") ELEMENTS OF WARRANTY:
Uniden warrants, for one year, to the original retail owner, this Uniden Product to be free from defects in materials & craftsmanship with only the limitations or exclusions set out below.
WARRANTY DURATION: This warranty to the original user shall terminate & be of no further
effect 12 months after the date of original retail sale. The warranty is invalid if the Product is
(A) damaged or not maintained as reasonable or necessary, (B) modied, altered, or used as part of any conversion kits, subassemblies, or any congurations not sold by Uniden, (C)
improperly installed, (D) serviced or repaired by someone other than an authorized Uniden
service center for a defect or malfunction covered by this warranty, (E) used in any conjunction
with equipment or parts or as part of any system not manufactured by Uniden, or (F) installed
or programmed by anyone other than as detailed by the owner's manual for this product.
Page 52
STATEMENT OF REMEDY: In the event that the product does not conform to this warranty
at any time while this warranty is in effect, warrantor will either, at its option, repair or replace the defective unit & return it to you without charge for parts, service, or any other cost (except shipping & handling) incurred by warrantor or its representatives in connection with the performance of this warranty. Warrantor, at its option, may replace the unit with a new or
refurbished unit. THE LIMITED WARRANTY SET FORTH ABOVE IS THE SOLE & ENTIRE WARRANTY PERTAINING TO THE PRODUCT & IS IN LIEU OF & EXCLUDES ALL OTHER WARRANTIES OF ANY NATURE WHATSOEVER, WHETHER EXPRESS, IMPLIED OR ARISING BY OPERATION OF LAW, INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY DOES NOT COVER OR PROVIDE FOR THE REIMBURSEMENT OR PAYMENT OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow
this exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you.
LEGAL REMEDIES: This warranty gives you specic legal rights, & you may also have other
rights which vary from state to state. This warranty is void outside the United States of America & Canada.
PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY: If, after following the instructions in the owner's manual you are certain that the Product is defective, pack the
Product carefully (preferably in its original packaging). Disconnect the battery from the Product & separately secure the battery in its own separate packaging within the shipping carton. The Product should include all parts & accessories originally packaged with the Product. Include evidence of original purchase & a note describing the defect that has caused you to return it.
The Product should be shipped freight prepaid, by traceable means, to warrantor at:
Uniden America Service 4700 Amon Carter Blvd.
Fort Worth, TX 76155
Uniden® is a registered trademark of Uniden America Corporation.
Call waiting, CID, CIDCW, and Voice Mail are telephone line services. Your phone supports
As an Energy Star® Partner, Uniden has
As an Energy Star® Partner, Uniden has
determined that this product meets the
determined that this product meets the
Energy Star® guidelines for energy efciency.
Energy Star® guidelines for energy efciency.
Energy Star® is a U.S. registered mark.
Energy Star® is a U.S. registered mark.
these services, but you have to arrange for them through your telephone provider. Contact your provider for details.
The pictures in this manual are for example only. Your phone may not look exactly like the pictures.
May be covered under one or more of the following U.S. patents:
5,491,745 5,533,010 5,574,727 5,581,598 5,606,598 5,650,790 5,660,269 5,663,981 5,671,248 5,717,312 5,732,355 5,754,407 5,758,289 5,768,345 5,787,356 5,794,152 5,801,466 5,825,161 5,864,619 5,893,034 5,912,968 5,915,227 5,929,598 5,930,720 5,960,358 5,987,330 6,044,281 6,070,082 6,076,052 6,125,277 6,253,088 6,314,278 6,321,068 6,418,209 6,618,015 6,714,630 6,782,098 6,788,920 6,788,953 6,839,550 6,889,184 6,901,271 6,907,094 6,914,940 6,940,867 6,953,118 7,023,176 7,030,819 7,146,160 7,203,307 7,206,403 7,310,398 7,460,663 Other patents pending.
© 2009 Uniden America Corp. Printed in Vietnam
Ft. Worth, TX 76155 UNZZ01041BA(0)
Loading...