Battery Information .............................. 46
Compliance Information ....................... 47
One-year Limited Warranty .................49
Important Safety Instructions!
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of re, electric shock and injury to persons, including the following:
This unit is NOT waterproof. DO NOT expose this unit to rain or moisture.
Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or
laundry tub, in a wet basement or near a swimming pool.
Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a
remote risk of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a
re. They may explode. Check with local codes for possible special disposal instructions.
Do not place the handset in any charging cradle without the battery installed and the battery
cover securely in place.
SAVE THESE INSTRUCTIONS!
Installing Your Phone
W
A
L
L
DESK
W
A
L
L
D
E
S
K
Set Up the Base
Attach the stand
Before you attach the
stand, you have to decide
if you want the phone to
rest on a desk or hang on
a wall.
For desktop use, turn
1.
the stand so the locking
tabs that say
facing the base with the
arrows pointing up.
OR
For wall mount use,
turn the stand so the
locking tabs that say
WALL
are facing the base
with the arrows pointing
down.
Align the stand with the
2.
notches on the base.
Slide the stand onto the notches until
3.
it clicks into place.
DESK
are
To remove the stand
Pull the locking tabs up
and back (see the black
arrows in the illustration
to the right). Then, slide
the stand straight off the
same direction you put it
on.
1
Connect the power and telephone cords
TEL LINE 1/2
TEL LINE 2
AC IN
7.8V
TEL LINE 1/2
TEL LINE 2
AC IN
7.8V
TEL LINE 1/2
TEL LINE 2
AC IN
7.8V
IFyouhaveaseparate
jackforline2,connect
anotherphonecordhere.
Connectthe
telephonecord
hererst.
TEL LINE 1/2
TEL LINE 2
AC IN
7.8V
IF you have a separate
jack for line 2, connec t
another phone cord here.
Connect the
telephone cord
here rst.
Connect the base AC adapter to the
1.
AC IN 7.8V
jack and route the
cord as shown:
For desktop useFor wall mount use
Connect the included two-line telephone cord to the
2.
jack. If your phone company uses a
separate phone jack for each line,
connect a standard telephone cord to
TEL LINE 2
the
jack. Route the cords
as shown above.
Connect the cord from
3.
a two-line phone jack.
TEL LINE 1/2
to
OR
If your phone company uses a
separate phone jack for each line,
connect the cord from
the jack for line 1; then, connect the cord from
for line 2.
Plug the AC adapter into a standard 120 V AC power outlet.
4.
2
TEL LINE 1/2
to
TEL LINE 1/2
TEL LINE 2
the jack
Place the phone on the wall
(To telephone jack
for second line)
(To telephone jack
for second line)
Place the mounting slots over the pins on the wall plate, and slide the
base
down to
lock it
into
place.
Setup the Handset(s)
Install the battery
Unpack all handsets, battery packs,
1.
and battery covers. If any handset has
the battery cover already attached,
press in on the notch and slide the
cover down and off.
Line up the battery pack connector
2.
with the jack inside the handset. (The
battery connector will only fit one way.)
Push the battery pack connector in
3.
until it clicks into place. Tug gently on
the wires to make sure the battery
pack is securely connected.
Place
4.
the
cover
over the battery compartment and
slide it up into place.
3
Charge the battery
ACIN8VAC IN 8V
If your phone came with any
1.
accessory handsets and
chargers, connect a charger AC
adapter to each charger's
AC IN 8V
jack and set the plug
into the notch as shown. (These
adapters might already be
connected.)
Plug the other end of the
2.
adapter into a standard 120V
AC power outlet.
Place one handset in the base
3.
and any other handsets in a charger with the displays facing
forward. (It doesn't matter which handset you place in the base.)
CHARGE
The
lights on the base and all chargers should turn on.
If...Try...
CHARGE
a
light doesn't
turn on
Charge all handsets completely (about 15 hours) before using
them.
4
-
reseating the handset.
-
checking the AC adapter connection.
-
seeing if the outlet is controlled by a wall switch.
Test the Connection
SUN12:00AHandset#1
LINE1MENULINE2
SUN 12:00A
Handset #1
LINE1 MENU LINE2
Pick up the handset from the base and press
pick up line 1 automatically and change the display to show
and you should hear a dial tone.
When you get a dial tone, make a test call; press
If...Try...
TALK
. The phone should
END
to hang up.
Talk
,
the base display says
Check
or you don't hear a
dial tone
you keep hearing a dial
tone
there's a lot of noise or
static
the handset display says
Unavailable
checking the connection between the
base and the phone jack: make sure
the cord is connected to
setting line 1 to pulse dialing (see page
6).
see page 42 for tips on avoiding
interference.
resetting the handset (see page 44). If
you have accessory handsets, try using
a different handset for the test call.
TEL LINE 1/2
Test Line 2
Once you can make calls on line 1, make a test call on the second
line. Pick up the handset and press the unmarked key under
You should hear a dial tone and the display should show
If...Try...
the display says
Check
or
you don't hear a
dial tone
you keep
hearing a dial
tone
checking the connection
between the base and the phone
jack: if you have a separate jack
for each line, make sure the
cord is connected to
setting line 2 to pulse dialing
(see page 6).
LINE 2
Talk
TEL LINE 2
.
.
.
.
Test any accessory handsets the same way. If you can't get a dial
tone or the handset display says
closer to the base or resetting it (see page 44).
Unavailable
, try moving the handset
5
Changing from Tone to Pulse Dialing
Phones can communicate with the telephone network in two ways:
tone (DTMF) or pulse dialing. If you know your phone company uses
pulse dialing or the test call for line 1 did not work, follow these steps:
With the phone in standby, press
1.
Use UP or
2.
When your phone prompts you to select a line, press
3.
Use UP or
4.
Highlight
5.
DOWN
to highlight
DOWN
to highlight
Pulse
, then press OK. The phone sounds a confirmation
MENU
Global Setup
Dial Mode
, then press OK.
.
, then press OK.
LINE 1
.
tone. Try making another test call using line 1.
If your test call on line 2 did not connect, follow the same
process, but press
LINE2
in step 3.
If you use pulse dialing and you need to send DTMF tones during a
call (if you're using an automated response system, for example),
press to temporarily switch to tone dialing. When the call ends, the
phone automatically returns to pulse dialing mode.
6
Getting to Know Your Phone
UP
PHONEBOOK/
LEFT
DOWN
CALLER ID/
RIGHT
INTERCOM/
HOLD
12-key
dial pad
Display
DELETE
SPEAKER
PLAY/STOP
DO NOT
DISTURB
Soft
keys
Charging
contacts
UP
PHONEBOOK/
LEFT
DOWN
CALLER ID/
RIGHT
INTERCOM/
HOLD
12-key
dial pad
Display
DELETE
SPEAKER
PLAY/STOP
DO NOT
DISTURB
Soft
keys
Charging
contacts
Parts of the Base
If the key name is spelled out on the key itself, it's not labeled in the
drawing below.
Base keys and how they work
Key name
(and icon)
PHONEBOOK/
LEFT ( /)
PLAY/STOP
()
What it does
-
In standby or during a call: open the phonebook.
-
During text entry: move the cursor to the left.
-
In the first 2 seconds of a message: go to the previous
message.
-
Anytime after that: go to the beginning of this message.
-
In standby: start playing messages.
-
While a message is playing: stop playing messages.
7
Key name
(and icon)
UP ()
CALLER ID/
RIGHT
(/)
DOWN ()
ON/OFF
DO NOT
DISTURB
INTERCOM/
HOLD
SPEAKER
()
MUTE/EXIT
REDIAL/
PAUSE
DELETE ()
SOFT KEYS
()
What it does
-
In standby: increase the ringer volume for line 1 or line 2.
-
During a normal call: increase the earpiece volume.
-
During a speakerphone call or while a message is playing:
increase the speaker volume.
-
In the menu or any list: move the cursor up one line.
-
In standby or during a call: open the Caller ID list.
-
During text entry: move the cursor to the right.
-
While a message is playing: skip to the next message.
-
In standby: decrease the ringer volume for line 1 or line 2.
-
During a normal call: decrease the earpiece volume.
-
During a speakerphone call or while a message is playing:
decrease the speaker volume.
-
In the menu or any list: move the cursor down one line.
-
In standby: turn the answering system on or off.
-
In standby: turn the Do Not Disturb feature on or off (see
page 32).
-
In standby: page a handset using the intercom.
-
During a call: put the call on hold and start a call transfer.
-
In standby: start a speakerphone call (get a dial tone).
-
During a normal call: switch to the speakerphone.
-
During a speakerphone call: hang up.
-
While this station is ringing: mute the ringer for this call
only.
-
During a call: mute the microphone.
-
In the menu or any list: exit the menu completely.
-
In standby: open the redial list.
-
While entering a phone number: insert a 2-second pause.
-
While a message is playing: delete this message.
-
In standby: delete all messages.
-
While entering text: delete one character, or press and
hold to delete all the characters.
-
The soft keys automatically change their function based on
what you are doing. See "Using the Soft Keys" on page 13.
8
Parts of the Handset
Microphone
12-key
dial pad
Message
waiting LED,
visual ringer
Display
Charging
contacts
Earpiece
UP
PHONEBOOK/
LEFT
SPEAKER
DOWN
CALLER ID/
RIGHT
REDIAL/
PAUSE
INTERCOM/
HOLD
TALK/FLASH
END
Soft keys
Microphone
12-key
dial pad
Message
waiting LED,
visual ringer
Display
Charging
contacts
Earpiece
UP
PHONEBOOK/
LEFT
SPEAKER
DOWN
CALLER ID/
RIGHT
REDIAL/
PAUSE
INTERCOM/
HOLD
TALK/FLASH
END
Soft keys
Handset keys and how they work
Key name
(and icon)
UP ()
END
What it does
-
In standby: increase the ringer volume for line 1 or line 2.
-
During a call: increase the call volume.
-
In the menu or any list: move the cursor up one line.
-
During a call: hang up.
-
In the menu or any list: exit and go to standby.
9
Key name
(and icon)
CALLER ID/
RIGHT ()
What it does
-
In standby or during a call: open the Caller ID list.
-
During text entry: move the cursor to the right.
SPEAKER ()
INTERCOM/
HOLD
REDIAL/
PAUSE
()
DOWN ()
PHONEBOOK/
LEFT
( )
TALK/FLASH
SOFT KEYS
-
Switch a normal call to the speakerphone (and back).
-
In standby: page another station using the intercom.
-
During a call: put the call on hold and start a call transfer.
-
In standby: open the redial list.
-
While entering a phone number: insert a 2-second pause.
-
In standby: decrease the ringer volume for line 1 or line 2.
-
During a call: decrease the call volume.
-
In the menu or any list: move the cursor down one line.
-
In standby or during a call: open the phonebook.
-
During text entry: move the cursor to the left.
-
In standby: start a telephone call (get a dial tone).
-
During a call: switch to a waiting call.
-
The soft keys automatically change their function based
on what you are doing. See "Using the Soft Keys" on page
13.
10
Reading the Displays
1212
LINE1
MENU
LINE2
SUN12:00A12/31/08NewCID:4
Answering
system status
for:
Status icon areas
Caller ID
count
Day & time
Current
functions
for:
Soft key 1
Soft key 2
Soft key 3
Date
Line 2
Line 1
1 21 2
LINE1
MENU
LINE2
SUN 12:00A
12/31/08
New CID: 4
Answering
system status
for:
Status icon areas
Caller ID
count
Day & time
Current
functions
for:
Soft key 1
Soft key 2
Soft key 3
Date
Line 2
Line 1
SUN 12:00A Handset #1 New CID: 2
LINE1 MENU LINE2
Handset
banner
Status
icons
Caller ID
count
Day and
time
Current
functions for:
Soft key 1
Soft key 2
Soft key 3
SUN 12:00A
Handset #1
New CID: 2
LINE1 MENU LINE2
Handset
banner
Status
icons
Caller ID
count
Day and
time
Current
functions for:
Soft key 1
Soft key 2
Soft key 3
On the base
On the handset
The table below shows the possible icons and what they mean. Since
the icons appear based on what you're doing with the phone, you
won't ever see all of these icons at the same time.
Base IconHandset IconWhat it means
or
or
The accompanying information (in use, on
hold, etc.) applies to line 1.
The accompanying information (in use, on
hold, etc.) applies to line 2.
11
Base IconHandset IconWhat it means
The ringer is turned off for 1) line 1 only, 2)
NA
NA
NA
NA
line 2 only, or 3) both. This station will not ring
when a call comes in on the indicated lines.
You have a voice message waiting (see "Using
Voice Message Notification" on page 34).
Privacy Mode is on: no other station can join
your call.
The speakerphone is on.
The microphone is muted, and the caller can't
hear you.
The alarm is set. (See "Using the Alarm
Feature" on page 32.)
T-coil mode is on. (See "Do you use a T-coil
hearing aid?" on page 43.)
The battery is 1) fully charged, 2) half
charged, 3) getting low, or 4) empty.
The signal from the base is 1) very weak, 2)
low, 3) strong, or 4) very strong.
Answering system status icons
The icons on the right hand side of the base display indicate the
status of the answering system. Each icon will appear separately
for line 1 (at the top) and line 2 (at the bottom). See Using Your Answering System on page 35 for more information.
IconWhat it means
The answering system is off: it will not answer the phone.
The answering system is set to announce only: it will
answer the phone but will not record any messages.
The answering system memory is full: you must delete
some saved messages.
01
12
through
This number indicates the number of new messages for
59
each line.
Using the Soft Keys
1 21 2
LINE1
MENU
LINE2
SUN 12:00A
12/31/08
New CID: 4
Soft key 1
Soft key 2 Soft key 3
SUN 12:00A
Handset #1
New CID: 2
LINE1 MENU LINE2
Soft key 1Soft key 2
Soft key
3
1 21 2
OK Back
<Options>
Base Setup
Ans. Setup
Soft key 1
Soft key 2 Soft key 3
<Options>
Handset Setup
Ans. Setup
OK Back
Soft key 1Soft key 2
Soft key
3
Soft keys are controlled by the software: they will automatically
change their function depending on what you're currently doing:
Soft keys with the phone in standby
On the baseOn the handset
Soft keys in the main menu
On the baseOn the handset
The description of the soft key's current function appears in the
bottom of the display directly above the corresponding key.
13
If the description for a soft key is blank, that key doesn't currently
have a function.
Sometimes, the current function of a soft key can duplicate the
function of a regular key. If this happens, you can press either key.
When this manual refers to a soft key, it uses the soft key's
description printed on a black background.
Common soft key descriptions
The table below lists some soft key descriptions that the phone uses
across several menus or operations. These are not all the soft key
descriptions, but these are probably the ones you'll see most often.
Soft key description:What it does:
BACK
CANC EL
DELE TE
LINE 1
LINE 2
MENU
MUTE
OK
OPTI ONS
SELE CT
Go back to the previous screen. Any unsaved
changes on the current screen will be canceled.
Cancel the current operation without saving any
changes.
Erase the highlighted item.
Use line 1 for the current operation.
Use line 2 for the current operation.
Open the main menu screen.
Turn off the ringer, speaker, or microphone.
Select the highlighted option or confirm the current
operation.
Show available choices for the current operation or
for the highlighted item.
Choose the highlighted option.
14
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